Terrazzo: The Ultimate Green Product - Feature: TTMAC
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2009 u VOL 18 u ISSUE 1 LEED® and the sustainability of hard surfaces The Surge in Green is on the Rise Profile: Maple Terrazzo, Marble & Tile Inc./ The Maple Group Feature: Terrazzo: The Ultimate Green Product PM40787580 TERRAZZO, TILE AND MARBLE ASSOCIATION OF CANADA / L’ASSOCIATION CANADIENNE DE TERRAZZO, TUILE ET MARBRE THE VOICE OF THE HARD SURFACE INDUSTRY / LA VOIX DE L’INDUSTRIE DES SURFACES DURES
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TERRAZZO, TILE AND MARBLE ASSOCIATION OF CANADA / L’ASSOCIATION CANADIENNE DE TERRAZZO, TUILE ET MARBRE THE VOICE OF THE HARD SURFACE INDUSTRY / LA VOIX DE L’INDUSTRIE DES SURFACES DURES Published for: 2009 Volume 18 Issue 1 Terrazzo, Tile and Marble Association of Canada L’Association Canadienne de Terrazzo, Tuile et Marbre Head Office 163 Buttermill Avenue, Unit 8 Departments Concord, Ontario L4K 3X8 President’s Message / Message du président.......................................................................... 6 T: 905.660.9640 800.201.8599 F: 905.660.0513 Tony Torriano, Terrazzo, Tile and Marble Association of Canada Western Office 108 - 3650 Bonneville Place Burnaby, B.C. V3N 4T7 T: 604.294.6885 F: 604.294.2406 General Manager’s Message / Message du directeur général.............................................. 8 2008/2009 TTMAC BOARD OF DIRECTORS Len Tompkins, Terrazzo, Tile and Marble Association of Canada EXECUTIVE President - Tony Torriano Vice President - Dennis Edissi Secretary/Treasurer - Estelle Davis Features Past President - John Vani The Surge in Green is on the Rise.......................................................................................... 11 Chairman Supplier Division Dale Kempster By Lisa Kopochinski DIRECTORS CONTRACTOR DIVISION Company Profile: Maple Terrazzo, Marble & Tile Inc./The Maple Group....................... 14 Doug Bordt Francis Chisholm By Kelly Parker Dennis Edissi Jeff Vanderlinden John Vani Not Easy Being Green.............................................................................................................. 16 John Vennare By Kenton Smith SUPPLIER DIVISION Mike Boldt Estelle Davis Terrazzo: The Ultimate Green Product................................................................................ 21 Gary French Dale Kempster By Lisa Kopochinski Duigan Mitchell Tony Torriano Bill Wright North American Distributor of the Year Award................................................................. 26 ADMINISTRATION Len Tompkins - General Manager Elaine Cook - Executive Office Administrator Advertisers Index...................................................................................................................... 26 Publisher Production Team Leader 1 Wesley Avenue, Suite 301 Robert Thompson Adrienne N. Wilson Winnipeg, MB Canada R3C 4C6 Toll Free: (866) 201-3096 Editor Graphic Design Specialist Fax: (204) 480-4420 Jeanne Fronda Krista Zimmermann www.mediaedgepublishing.com Published by: President Sales Manager Kevin Brown Sharon Komoski Senior Vice-President Sales Executives Robert Thompson Nolan Ackman 5255 Yonge Street, Suite 1000 Branch Manager Steve Beauchamp Toronto, Ontario M2N 6P4 Nancie Privé Ilan Moyle Toll Free: (866) 216-0860 ext. 229 Published April 2009. Mic Paterson robertt@mediaedge.ca Publication Mail Agreement #40787580 Please return undeliverable magazines to: Terrazzo, Tile & Marble Association of Canada 163 Buttermill Avenue, Unit 8 Concord, ON L4K 3X8 All rights reserved. The contents of this publication may not be reproduced by any means, in whole or in part, without the prior written consent of the association. HARDSURFACES 5 THE VOICE OF THE HARD SURFACES INDUSTRY
President’s message Message du président By / Par Tony Torriano, President Terrazzo, Tile and Marble Association of Canada / Association canadienne de terrazzo, tuile et marbre A E s we enter a new year, we reflect upon the n ce début d’année,revenons sur les réalisations de accomplishments we have made during the past l’année dernière. En 2008, l’Association s’est donné year. During 2008, the Association undertook a le mandat d’évaluer ses activités et initiatives en mandate to evaluate the current activities and cours, puis d’élaborer un protocole clair et concis initiatives and create a new plan that offers a clear, concise s’appliquant à tous les programmes et activités qu’elle offre. protocol that encompasses all programs and activities the Le Plan d’action de l’ACTTM est l’aboutissement de cette Association offers. The result of this effort was the Action démarche. Il définit la direction et le mandat de l’Association, Plan for the TTMAC. It forms the direction and mandate en plus de dresser la liste des initiatives, actions, échéances, for the Association and includes a list of initiatives, actions, coûts, procédures normalisées, responsabilités comptables et timing, costs, streamlining of operating procedures, financial mesures de transparence de l’organisme. accountability and transparency for the organization. Plus qu’un guide de base pour le conseil d’administration, ce Plan d’action servira de référence pour mesurer le progrès réalisé dans chaque initiative ou programme et d’outil pour The TTMAC is dedicated to enregistrer toutes les actions mises de l’avant. L’Association compte présenter un résumé du Plan d’action à l’assemblée improving the value of générale annuelle, en guise de rapport sur les activités et réalisations de l’année. membership, and our programs and initiatives form the foundation L’ACTTM souhaite améliorer of our efforts to achieve this task sérieusement les avantages d’être membre, ce qui se fera à travers In addition to being the base guide for the Board of nos programmes et initiatives Directors, this Action Plan will also be a working document that will be used to monitor the progress of initiatives and programs and to record all actions taken. It is the intention Constamment dévouée à ses membres, l’ACTTM développe of the Association to provide a summary of the Action Plan actuellement des programmes afin de recruter de nouveaux at our annual general meeting to report the activities and membres et ainsi devenir la voix par excellence du secteur achievements during the year. du revêtement dur. Deux de ces mesures consistent en la HARDSURFACES 6 LA VOIX DE L’INDUSTRIE DES SURFACES DURES
As an ongoing commitment to all members, the TTMAC is working on new programs to expand the membership base Constamment dévouée à ses and become the true voice of the Hard Surface industry. This membres, l’ACTTM développe includes the “Step Program” created for new contractors and an “Associate Program” to be launched at our Convention in actuellement des programmes May. Other key initiatives include: afin de recruter de nouveaux • S toneology — Now an accredited seminar for core membres et ainsi devenir la voix learning units by the Ontario Architects Association and Architectural Institute of British Columbia. par excellence du secteur du • Update to the Terrazzo colour plate brochure. revêtement dur evisions to the 09 30 00 Specification Guide to reflect • R création d’un « programme Étape » pour les nouveaux current trends and technology advancements. entrepreneurs et d’un « programme Associé » qui sera dévoilé à notre congrès en mai. Voici, en vrac, d’autres • Training Seminar Series for contractors/installers. initiatives importantes : • T ile Letter Canada — a joint publication through • l’Ontario Architects Association et l’Architectural a partnership with the National Tile Contractors Institute of British Columbia offrent maintenant un Association of the United States. séminaire crédité en « pierrologie » (stoneology); • m ise à jour du dépliant sur les planches de teintes de terrazzo; As an ongoing commitment to all • m ise à jour du guide 09300 Specification, qui reflète members, the TTMAC is working maintenant les dernières tendances et les progrès on new programs to expand the techniques; membership base and become • u ne série de séminaires de formation pour entrepreneurs et installateurs; the true voice of the Hard Surface industry • T ile Letter Canada, une publication conjointe en partenariat avec la National Tile Contractors Assocation des États-Unis. The TTMAC is dedicated to improving the value of L’ACTTM souhaite améliorer sérieusement les avantages membership, and our programs and initiatives form the d’être membre, ce qui se fera à travers nos programmes et foundation of our efforts to achieve this task. However, in initiatives. Cependant, pour que nos membres constatent order for each member to see the full value and take advantage la valeur réelle de leur inscription et profitent de ce que of what the TTMAC offers, I encourage each member to l’Association peut leur offrir, je vous encourage tous à vous get involved or interact with the Association through the impliquer ou à interagir avec l’ACTTM, soit par le truchement TTMAC website, participation at events, and through du site web, en participant aux activités ou en échangeant dialogue with other members, the Board of Directors or the avec d’autres membres, le conseil d’administration ou le General Manager. directeur général. Tony Torriano, President Tony Torriano, président Terrazzo, Tile and Marble Association of Canada Association canadienne de terrazzo, tuile et marbre HARDSURFACES 7 THE VOICE OF THE HARD SURFACES INDUSTRY
General Manager’s message Message du directeur général 2009 Annual Convention TTMAC’s 66th Annual Convention features delicious food, a fun-filled tournament and a dinner-and-awards gala P L lans are well underway for the 2009 TTMAC Annual es préparatifs vont bon train pour la tenue du congrès convention to be held May 28 to May 30, in Montreal, 2009 de l’ACTTM, du 28 au 30 mai à Montréal. Les Quebec. Convention organizers have selected the organisateurs ont choisi l’Hôtel Nelligan, un petit Hotel Nelligan, a small boutique hotel in the heart of hôtel-boutique au cœur du Vieux-Montréal, comme Old Montreal, as the focal point for this year’s convention. point central du congrès. Dale Kempster, Committee Chairperson, and his volunteers Dale Kempster, président du comité, prépare avec ses are organizing a very active program this year. The cost per bénévoles un programme très actif. Le coût par délégué est delegate is $375, which includes admittance to all convention de 375 $, ce qui comprend l’accès à tous les événements, events, convention-scheduled meals, cocktail parties and repas, cocktails et services de navette. Les délégués sont transportation to and from events. Delegates are responsible for responsables de leur transport jusqu’au congrès ainsi que de their own transportation to and from the convention as well as l’hébergement à l’Hôtel Nelligan. accommodations while staying at the Hotel Nelligan. Le premier jour des activités, qui aura lieu le jeudi 28 mai, comprendra une journée portes ouvertes, avec des tables We look forward to seeing everyone d’exposition, des séminaires techniques et un déjeuner en présence des membres de l’ACTTM, architectes, designers in Montreal, as this is a convention et acteurs de l’industrie, ce qui facilitera les contacts. A la you won’t want to miss suite de la journée portes ouvertes, les délégués sont invités à assister à la réception du président qui se tiendra dans les nouveaux locaux de Dal Tile Canada, à Montréal. The first day’s activities, which will be held on Thursday, May 28, will feature an open house complete with tabletop displays, technical seminars and a luncheon attended by TTMAC members, architects, designers and industry players, providing Nous avons hâte de voir tout le networking opportunities for all present. Following the open house, registered delegates are invited to attend the President monde à Montréal, car il s’agit Reception that will be held at the new Dal Tile Canada facility d’un congrès à ne pas manquer in Montreal. On the second day, Friday, May 29, delegates get down to Le deuxième jour, vendredi 29 mai, les délégués assisteront business and attend several business meetings to discuss the à plusieurs réunions d’affaires pour discuter de la gestion au day-to-day operations of the association and also future plans jour le jour de l’Association ainsi que des plans et opportunités and opportunities. The annual general meeting is the main d’avenir. L’assemblée générale annuelle est la principale meeting of the day, where activities of various committees séance de la journée. Les comités y font leurs rapports et are presented and the overall association business plan is l’on examine en détail les résultats du plan d’activités de reviewed in detail, with results discussed and additional l’Association de même que sa poursuite. Tous les délégués HARDSURFACES 8 LA VOIX DE L’INDUSTRIE DES SURFACES DURES
new plans presented. All delegates present participate in the présents participent par leurs interventions et leurs votes sur decision-making process, with their input and by voting on all toutes les questions discutées. matters discussed. Vendredi soir, ce sera le « Dîner progressif », expérience Friday evening’s event sets participants on course for a unique qui nous fera parcourir le Vieux-Montréal, avec “Progressive Dinner” that will be a unique experience taking us cocktails et hors-d’œuvre dans un premier restaurant, le plat through Old Montreal, featuring cocktails and hors d’oeuvres at principal dans un deuxième et le dessert dans un troisième. one restaurant and a main course at another, and the evening will close with dessert and coffee at a final restaurant. Le samedi 30 mai, dernier jour du congrès, tout le monde attend avec impatience à notre tournoi annuel de jeu de On Saturday, May 30, the last day of convention, everyone boules. Tous les délégués participeront à un tournoi à la ronde looks forward to our annual bocce tournament. All delegates qui conduira au couronnement des nouveaux champions. participate in a round robin tournament that leads to the Le samedi soir, l’ACTTM sera l’hôtesse du gala de clôture, crowning of new champions. On Saturday evening, TTMAC qui culminera par la remise des prix 2009. Après le gala, will host the closing gala, which is completed with a presentation une rencontre informelle est prévue sur le toit-terrasse de of the Hardsurface Award Winners for 2009. Following the l’hôtel, où les délégués pourront se détendre et passer un gala, a low-key, informal event or wind-down is planned in the peu de temps avec des amis rencontrés au cours des trois rooftop garden, where delegates will be able to relax and spend derniers jours. some downtime with friends made during the past three days. Les délégués participant au 66e congrès annuel sont Delegates attending the 66th Annual Convention are encouragés à réserver leurs chambres d’hôtel le plus tôt encouraged to book their hotel rooms early, as space is limited. possible, car les places sont limitées. L’Hôtel Nelligan offre un The Hotel Nelligan is offering a special rate of $189 per night tarif spécial de 189 $ la nuit pour les délégués de l’ACTTM, for TTMAC delegates; however, rates will increase after cependant, les taux augmenteront après le 15 avril 2009. April 15, 2009. Nous avons hâte de voir tout le monde à Montréal, car il s’agit We look forward to seeing everyone in Montreal, as this is a d’un congrès à ne pas manquer. convention you won’t want to miss. Impliquez-vous dans votre association et aidez-la à tracer Become involved in your association and help to chart our son avenir. Les membres peuvent fournir une contribution future course. Individual members can provide meaningful importante et, avec d’autres délégués, faire une différence input and, with fellow delegates, make a difference in 2009. en 2009. Len Tompkins, General Manager Len Tompkins, Directeur général Terrazzo, Tile and Marble Association of Canada Association canadienne de terrazzo, tuile et marbre EURO-CAN Franklin Terrazzo Company Inc. TILE LTD. MARBLE AND GRANITE LTD. John Vani Ron Vit Jeff Vanderlinden 22786 Eastlawn Drive RR#4 • Chatham, Ontario Serving Your Needs in the N7M 5J4 Stone and Tile Industry. Cell: 519.359.9445 Fabrication & Installation Tel: 519.352.8016 Fax: 519.352.9454 Office: 604-540-7670 Email: Fax: 604-540-7680 info@bridgewatertile.com “Terrazzo is our business” www.FranklInTerrazzo.Com 524 Sharpe, New Westminster, BC V3M 4R2 HARDSURFACES 9 THE VOICE OF THE HARD SURFACES INDUSTRY
Terrazzo Tile & Marble TTMAC Association of Canada L’association Canadienne De Terrazzo, Tuile et Marbre BE CURRENT ORDER UPDAODAY A necessary addition to any library, this specication guide has been reformatted and updated to include new details pertaining 09 30 00 to the installation of gypsum based underlayments, sound control, Tile Installation Manual installing over green concrete as well as incorporating the new master specication format and division numbers. Also included are new details outlining the installation of glass format tile. Updated with the new master specication format, this edition has 09 66 00 been rewritten to provide user-friendly access to all information Terrazzo Installation pertaining to terrazzo installations, including the addition of Manual LElD information, new details, glossary terms and the history of terrazzo. This new guide has been completely rewritten as an education tool, Dimension Stone not only to assist in the understanding of natural stone but also to provide guidelines pertaining to the most current procedures Guide required for successful installations. A “must-have” for every ofce. This maintenance guide has been compiled as a means of Hard Surface simplifying and standardizing maintenance procedures for terrazzo, tile and natural stone installations. With appropriate maintenance Maintenance Guide procedures, hard surface products will last a lifetime. A “must- have” publication! Tel: 905.660.9640 Fax: 905.660.0513 Tel: 800.201.8599 E-mail: association@ttmac.com
trends and The Surge in Green technology is on the Rise Companies are using environmentally friendly, durable materials and also introducing new colours, styles and patterns. By Lisa Kopochinski A s the construction industry looking for ways to make their products more Trends of today focuses more heavily on green desirable. For many homeowners, a coun- As for what’s new in the industry, Wingelman construction and renewable tertop makes a statement about a home, says it is polish strip mosaics and stacked materials, the hard surfaces and if a consumer wants a certain type of pebbles. “The ability of the new equipment industry follows suit. With consumers on the surface material, they will have it installed. at quarries and factories make the large-size lookout for the next new thing, companies As well, websites of major surfacing mate- modules more available. Larger-sized stone strive to introduce new styles, colours and rial producers tend to announce new product tiles are a trend. Stone veneers for vertical patterns in hard surface materials. lines fairly regularly, and this gives an idea of applications also seem to be a trend.” what people think are the new “hot” items on “The big thing we see being asked for are the market.” Kempster adds that the popularity of 12-by-12- products that are green and that qualify for inch floor tiles is waning. “The reason for this Leadership in Energy and Environmental Mike Wingelman of Pamas Slate and Stone is that new technology now allows for larger- Design (LEED®) credits,” says Dale Kempster, in Vancouver, which specializes in slate and format tile, which makes smaller rooms Technical Co-ordinator at Schluter Systems other related stones such as quartzites, says look larger. [There are] less grout joints and Canada, which specializes in allied prod- consumers are very interested in flooring smaller grout joints with more tile with recti- ucts used in the tile and stone industry. “In materials that will stand the test of time. fied edges.” particular, materials made with recycled “There has been a tendency to use flooring content and made locally within 2,400 kilo- materials with increased longevity as the cost New products such as foam construction metres by rail of the Maritimes.” of replacing floors became evident when boards that are 100 per cent waterproof, carpet and other softer material wore down. vapour retardant and as light as a feather — Adds Matt Zielenski, an analyst for The The thing I like most is that natural products but strong enough to be used on countertops, Freedonia Group, an international business will last a lifetime. I am passionate about stone benches, division walls and showers — will research company in Cleveland, Ohio, that from 200 million years ago being walked on be coming to market. Kempster explains, provides assessments for numerous indus- today. Every piece is like a fingerprint from the “Typically, most new products developed help tries, “Industry professionals are always world’s ancient history.” the industry, as they are usually made with the environment in mind using the latest tech- nology that uses as much recycled content as “There has been a tendency to use possible. In addition, the life cycle cost over the years has become one of the lowest and flooring materials with increased that means less landfill and better value for owners and developers.” longevity as the cost of replacing floors With the demand in green materials, Zielenski became evident when carpet and other says producers of solid-surface materials, tile and engineered quartz are incorporating and softer material wore down” publicizing environmentally friendly materials such as reclaimed glass and plastic scraps. — Mike Wingelman, Pamas Slate and Stone “Some of the interest in glass and concrete HARDSURFACES 11 THE VOICE OF THE HARD SURFACES INDUSTRY
waste. “Machines can have tighter toler- surfaces such as granite and other natural ances for cutting, which minimizes scrap stones, engineered quartz, porcelain and and helps the bottom line. Computer- glass tiles are taking increasing shares of aided design (CAD) and other drafting the market. programs make it easier to create draw- ings and design complex surfaces without “Kitchens are larger and often have multiple committing materials.” areas for cooking and food preparation. Thus, homeowners may use multiple mate- New products also help by expanding the rials in the kitchen — an island with a wood range of offerings, which in turn gives chopping board, a main area with laminates, consumers more purchasing options. And and a smaller area with granite for guests,” new technologies and products make it he says. “Similarly, homeowners looking surfaces stems from the fact that glass can easier for professionals to create custom to improve the décor of their bathrooms be recycled and that concrete can be made surfaces for clients, which tend to offer are also using more and different types of with environmentally friendly filler materials, higher profit margins. surfacing to enhance their appearance.” or even other reclaimed concrete surfaces. I do think the interest in these materials is “For example, when granite first became As a Fortune 500 company with 11 manufac- partially driven by green building trends. popular, people wanted smooth surfaces,” turing sites in North America, Daltile Canada Builders can get LEED® points for incorpo- recalls Zielenski. “It seems now that there is Inc. knows the market well. Estelle Davis, rating these materials in homes and other an interest in surfaces with slightly rougher Canadian General Manager in Concord, structures. Also, individuals concerned surfaces, so polishing machines have to be Ont., says the company is planning a joint about the environment can use the Internet designed to account for that.” venture with Italy-based Emilceramica. “This or other sources to research what type of allows Daltile to capitalize on Italian tech- surface can best meet their green criteria.” Industry continues to change nology and design on a local domestic level. The industry has definitely changed, even in This provides access to sourcing from 90 Zielenski also believes new technologies can the past five to 10 years. Zielenski says that factories from around the world and provides help by increasing production and reducing laminates are still the leading material, but visibility to worldwide design trends.” HARDSURFACES 12 LA VOIX DE L’INDUSTRIE DES SURFACES DURES
She adds that new trends include graphic quarter to three-eighths of an inch thick and glazing technology. For 2009 and 2010, so transitions between different finishes there will be a move to [tile] units such as are easier.” 20 inches by 20 inches and larger. “Cement or stained concrete is very popular for The range of epoxy colours is almost limit- commercial and metro residential [units].” less, he says, and a variety of different There will also be a stronger colour palette aggregates such as marble, granite, glass, that is being influenced by stained concrete recycled glass, mirror, metal and plastic can — reds, greys, browns and greens — as well be used to produce colours far more vibrant as lighter tones. than standard cement terrazzo. “Customers are also trending towards darker Another change, Bruno adds, has been and bolder colours, and structure is coming replacing solvent-based acrylic sealers, due surface products such as terrazzo, the back with soft slate and textured patterns,” to their volatile organic compounds (VOC) industry is still faced with finding trained she says. “Glass tile product offerings content, with either water-based acrylics workers. “Unfortunately, from the early continue to expand and are a must-have.” or urethanes. “In the case of standard 1980s until the early 2000s, there was cement terrazzo flooring, the use of silicate- very little terrazzo specified, especially in There have also been changes in the use based densifiers, which have been around government projects,” says Bruno. “This led of terrazzo. Dan Bruno, whose grandfather for about five years, replaced the standard not only to minimal apprenticeship training and father started J. Bruno and Son Ltd. practice of applying multiple coats of acrylic taking place, but also losing apprentices in Vancouver in 1947, and who, himself, sealers to the refinished terrazzo floor. This to other areas such as tile setting where has been in the business for more than 35 system allows the floor to be brought to a there was a larger job market. Hopefully years, says over the past few years the use very high shine without increasing the main- the resurgence of terrazzo, especially epoxy of cementitious terrazzo has virtually been tenance costs.” terrazzo and its LEED® components, will replaced by epoxy terrazzo. “The epoxy continue to grow, which should lead to more terrazzo is lightweight — about three to four Challenges remain training and the retention of apprentices pounds per square foot — and is only one- Even with a surge in popularity of hard and journeymen.” MAKE SURE THE JOB IS DONE RIGHT THE FIRST TIME TEST YOUR FLOOR ASSEMBLY USING THE UNIVERSAL FLOOR TESTER MAKE SURE THE JOB IS DONE RIGHT! This type of testing provides a standardized procedure for evaluating performance of floor tile installations USE THE PROFESSIONAL SERVICES PROVIDED BY THE under conditions similar to actual site conditions. PREMIER AUTHORITY FOR THE HARDSURFACE INDUSTRY. • Test for an ASTM-C627 designation VERISPEC • Test long-span joists, underlayments, bonding material, tile THE PRE AND POST SPECIFICATION SERVICE and grout • Specification development and verification prior to tender • Test antifracture membranes and concrete cracking • Verification of tile, components and installation materials • On-site verification of materials “as specified” and procedures UNIVERSAL FLOOR TESTER Test for system suitability for: A STANDARDIZED PROCEDURE FOR EVALUATING THE PERFORMANCE OF FLOOR TILE INSTALLATIONS Residential • Test long span joints, underlayments, bonding material, tile and grout Light Commercial • Test antifracture membranes and concrete cracking Commercial • Test for an ASTM-C627 designation for residential through to extra heavy Heavy Duty Commercial duty commercial applications Extra Heavy Duty Commercial ON-SITE INSPECTION SERVICES FOR RESIDENTIAL COMMERICAL, INDUSTRIAL PROPERTIES • Experienced qualified inspectors • Third Party unbiased reporting for conflict resolution TERRAZZO, TILE AND MARBLE ASSOCIATION OF CANADA • Detailed analysis of issues L’ASSOCIATION CANADIENNE DE TERRAZZO, TUILE ET MARBRE • Detailed reports with pictures, conclusions and recommendations Head Office: T: 905.660.9640 800.201.8599 F: 905.660.0513 Western Office: T: 604.294.6885 F: 604.294.2406 email: association@ttmac.com website: ttmac.com HARDSURFACES 13 THE VOICE OF THE HARD SURFACES INDUSTRY
company profile The Maple Group Keeps Growing With a variety of clients and partners under its belt, Maple Terrazzo Marble and Tile/The Maple Group is now coast to coast in Canada and also in the U.S. By Kelly Parker N ot very long ago, it was rare to ships,” says Vennare. “We don’t just work for already negotiating work in Vancouver as we see a granite countertop in a general contractors. We have relationships speak. We’re a national contractor, and we home kitchen. These days, it’s with owners and developers. These people can go where people want us to go and where almost the exception. Credit have seen the quality of our work and they the work is.” Maple Group in large part for that develop- know what we’re capable of doing.” ment, which has also fuelled the company’s The Maple Group’s expansion plan included own startling growth in recent years. Over the years, the company grew rapidly, but the incorporation of a U.S. affiliate company, the early ’90s brought a turning point when Maple Group USA, Inc., which currently The Maple Group is still settling into its Domenic’s son Fred further diversified the services over 150 Home Depot stores in new Bolton, Ontario, headquarters — the company to establish its residential division, Michigan, Ohio and Indiana and handles 118,000-square-foot mega plant that is landing its first so-called “big box” contract commercial projects across the United States almost double the size of the last facility, and with Aikenhead’s, now known around the — all facilitated through a 30,000-square-foot roughly six times the size of the plant the world as Home Depot. This quickly gave rise satellite distribution warehouse located in company called home just 20 years ago — a to the formation of the residential arm of the Taylor, Michigan. far cry from its humble beginnings in 1967 Maple Group under the banner Stoneworx when new Canadian immigrant Domenic Marble & Granite. That facility is dwarfed by the new Bolton Rossi founded it. He had a simple philosophy, plant, a complex that has allowed Fred Rossi which was to provide the customer with an A decade later, at the dawning of a new to grow the Maple Group yet again with the exceptional quality product, on time, with after century, Fred’s vision took the company to formation of a distribution arm that oper- sales care that exceeds their expectations; the next level by expanding the business from ates independently as International Logistics doing that meant you will have earned the coast to coast in Canada, and even south & Stone Distribution, servicing the Silestone customer’s loyalty for life. of the border. That expansion has given the Quartz and Sensa Granite needs of fabrica- company another notable differentiator from tors across North America. That philosophy has served the company well its competitors: mobility. “We go coast to as it slowly built what Chief Estimator John coast,” says Vennare, “and we have a crew With an infinite list of commercial partners, Vennare calls the key to its ongoing success: of installers that can pick up our stuff and a long resumé of projects, including show- relationships. “It’s all built on relationships. go anywhere — we’re currently working on pieces like Skydome (Rogers Centre) and the I really think that sales, operations and the Winnipeg airport right now. We’ve just Terminal 1 project at Pearson International customer relations are all based on relation- completed the Halifax airport, and we’re Airport, its operations from coast to coast in Canada, and across the U.S., it seems certain that the award-winning Maple Group might be looking for an even bigger home before long. International Union of Bricklayers & Allied Craftworkers - Local #2 BC “Since I began with Maple Group over 21 years ago, the company’s expansion has been unprecedented in our industry…to the I.U.B.A.C. - Proudly serving members of the trowel trades in B.C. since 1898. point where revenues and market share pene- tration have increased over 20 times.” For information on membership & training please contact: 604-584-2021 Domenic Rossi’s simple philosophy of service or e-mail us at info@bac2bc.org and integrity has taken his little company www.bac2bc.com farther than he could have imagined. HARDSURFACES 14 LA VOIX DE L’INDUSTRIE DES SURFACES DURES
“Silestone Quartz is an ideal ® choice for kitchen countertops. It’s a cleaner and beautiful long-lasting product that is virtually maintenance free.” Candice Olson Candice Olson, television’s hottest interior designer and host of HGTV’s number one show, Divine Design, has been announced as the national spokesperson for Cosentino North America, makers of Silestone Natural Quartz. Candice has used Silestone countertops in her kitchen remodels and designs for years. The innovative colour and texture selections, along with the beauty and sophistication of Silestone, have made it the smart choice for Candice’s unique style for both kitchen and bath. silestone quartz: creative, versatile, exceptional. 1-800-506-9997 1-877-757-6007 • www.intl-lsd.com info@silestone.ca
green guidelines Not Easy Being Green Does LEED® fully recognize the sustainability of hard surfaces? By Kenton Smith I t’s the best-recognized program in to take into full consideration the uniquely For that matter, Fasan wonders, how North America for sustainability in green virtues of hard surface products. much energy is going into the recycling building design; indeed, it has practi- of the carpet? What is the landfill burden cally become a prerequisite for green Of course, to use Fasan’s words, LEED® and resource consumption, especially architecture. Hence, says Patti Fasan, is not a product-based credit system; it’s when the maximum average lifespan is a Certified Ceramic Tile Consultant, the a system-based credit system that looks at only 10 years? At some point, says Fasan, Leadership in Energy and Environmental architectural systems as a whole. However, Life Cycle Analysis (LCA) has to come into Design (LEED®) Green Building Rating she points out that there is nonetheless a the picture. To put it another way: what is System™ plays “an incredibly large role” in contradiction present: despite being osten- the true life cycle cost of the product? To the hard surfaces industry today. sibly non product-specific, LEED® singles answer this question, both energy input out low-impact carpet among existing and energy output have to be recorded, but According to Gary French, Vice President flooring surface options. there is, at present, no system that even of Terrazzo Business Development at comes close to tracking comprehensive Sherwin Williams/General Polymers, more “It’s almost like saying to the architect, LCA to any degree of verifiable accuracy. and more buildings are being constructed ‘You can get LEED® points by using where those involved are interested in low-VOC carpeting,’” Fasan argues. The All this leads into Fasan’s major overall working within LEED® guidelines; conse- result, she says, is de facto protectionism caveat about LEED®: in overemphasizing quently, building industry professionals are of carpet. And this presents a problem recyclability, it has failed to consider dura- more frequently contacting his company to when one considers that the U.S. is the bility and has ignored the bigger picture ask questions about LEED® and how certifi- world’s largest producer — not to mention as a result. “Do materials have to have cation can be achieved. consumer — of said material. recyclable content to be environmentally And yet, according to Fasan, who is also the Director of the Vancouver-based company … in the long run, the superior dura- Professional Attention to Tile Installations (PATTI), there remain huge drawbacks to bility, clean ability and improved indoor LEED® from a hard surface industry point of view. Both she and French agree that air quality of hard surfaces make them LEED® may be a step in the right direc- tion, but as a “work in progress,” it is, at a self-evident green choice present, flawed. The problem? LEED® fails — Patti Fasan, a Certified Ceramic Tile Consultant HARDSURFACES 16 LA VOIX DE L’INDUSTRIE DES SURFACES DURES
sustainable?” Fasan asks. “I think the There could also be better education, What Fasan prescribes as a remedy is answer is no.” French continues, for architects and ongoing consultation with all manner of designers to understand how hard surfaces industry professionals. But even setting Fasan’s whole point is that, in the long run, can fit within LEED®. Fasan points out that aside the specific challenges LEED® poses the superior durability, clean ability and ceramic tile, as an example, can in fact win the hard surface industry, French worries improved indoor air quality of hard surfaces points for low volatile organic compounds. that too few will take the program seriously make them a self-evident green choice. (In point of fact, it contains no VOCs at all.) unless there are more tangible incentives, And French agrees. “I don’t think enough It can also gain points for recyclable content, such as tax breaks. “I don’t think that it’s emphasis is being given to sustainability,” local production, and finally for innovation going to be all that it could be until there he says. A terrazzo floor may last 50 to with regard to related technologies such as are more compelling reasons for people to 100 years, but French says that LEED® ventilated façades. Unfortunately, Fasan participate in it,” he concludes. continues to give hard surfaces short shrift. says, some technologies prevalent in Europe have not migrated to North America and the Fasan sums it up even more succinctly: “We Indeed, both Fasan and French favour the advantages of hard surfaces are not being have to get serious about what we’re actu- European approach: build buildings that fully recognized. ally accomplishing environmentally.” will last. On the Continent, all types of structures — residential, commercial and E, government — have remained in use for centuries, and one can still walk on even B L ZO older street surfaces. By contrast, we have developed more of a “throwaway mindset.” A R As an example, French points out that vinyl M RA Z , 1V 2 LE ER is increasingly replacing the widespread L V5 use of terrazzo in schools, simply because it’s cheaper. T I T OR R, B C 3 35 I C N D T U VE 54-5 While General Polymers generally tries to A M A A C O NC (604 )2 R T E R A , V X: ET FA ile.c et a CE ANI ONT GS STR-9864ww.st@artelus. answer customers’ questions so they can E t n get their LEED® points, French says the of d GR company nonetheless tries to sell them s on hard surfaces where performance and C A I N 5 4 w ST ) 2 ITE: rtile 4 c o y e a llele r 5 ra p S t a 60 B : s durability are concerned. For that matter, H T S :( E W AIL 4 a i General Polymers has even done some 21 EA TE L EM v er unp ansh “crude estimates” on LCA to further bolster 21 O ven km o r the case for hard surface products. pr wo “Do it Once, Do it Right, Hire Union” HARDSURFACES 17 THE VOICE OF THE HARD SURFACES INDUSTRY
testing Standing up to the Test TTMAC provides many benefits, including the ever important service of testing By Andrea Danelak T he Terrazzo, Tile & Marble that a premium for one-time use comes perform ASTM C-627 for conventional Association of Canada with a premium price. size test formats (i.e., concrete), such (TTMAC) provides a wide as 1.22 m x 1.22 m (4’ x 4’), or more range of benefits and Approximately 30 years ago in the real-life longer spans for wood frame services to its members at preferred United States, a testing apparatus was construction, such as 12.05 m (16’ rates. Many of these services, including developed that performs a test method 7”) to as large as 6.098 m (20’). This inspections, verispec and universal floor called ASTM C-627, which is more resolves the problem with the Robinson testing, have a market demand outside commonly known as the Robinson Floor Floor Tester: the unit’s physical size. of the association’s membership. Tester. Flooring assembly testing is an These programs are all available at a essential way of determining whether “The only problem with the Robinson rate much higher than what a TTMAC a system is going to perform in a given Floor Tester is that it doesn’t neces- member would pay. environment and reduces the chance of sarily give you the full picture, because the chosen assembly failing by flagging it’s only a 4’ x 4’ pad the assembly TTMAC is constantly developing new any weaknesses, either in an individual is placed on,” says Kempster. Paul products and services that add value to component of the system or the entire Locicero, Technical Consultant at Mapei its membership, and members should system. According to Dale Kempster, Inc., agrees. “The Robinson Floor Tester be able to benefit as an equity stake- Technical Director of Schluter Systems doesn’t mimic an entire floor installation holder in the association. The general (Canada) Inc., “The Robinson Floor like the Universal,” he says. public has no investment in the orga- Tester seems to be the benchmark for nization and, as such, accesses its all types of products.” The Universal Floor Tester tests assem- programs, information and services on blies following ASTM C-627 criterion and an as-need basis with little or no interest But nine years ago, TTMAC developed designates five levels of performance: in moving the industry forward. Without a more modern and technologically residential (three cycles), light commer- a long-term commitment, they realize advanced testing machine that can cial (six cycles), moderate commercial “You need to be aware of the type of conditions under which the [flooring] will be used and set up your testing criteria to simulate those conditions” — Jim Neill, professional engineer and founder, James Neill & Associates Ltd. HARDSURFACES 18 LA VOIX DE L’INDUSTRIE DES SURFACES DURES
The Robinson Floor Test “seems to be the benchmark [test] for all types of products” — Dale Kempster, Technical Director of Schluter Systems (Canada) Inc. (10 cycles), heavy commercial (12 The final last two levels of performance the project at hand. Often a combina- cycles) and extra heavy-duty (14 cycles). require the use of steel wheels and to tion of the above are involved, with non- The test is a destructive one, requiring once again run the test through the members partnering with members to a carriage with three wheels that increasing weights for each cycle. Once get the most optimum costing. rotate over the same path consistently the test cycle is completed or a failure with specific weights and a specific occurs, the test is stopped and observa- The Universal Floor Tester machine is type of wheel designated for each tions, readings and pictures are taken. located in TTMAC’s Toronto lab facility, cycle performed. The final test classification is then deter- which is part of its training facility at mined, a report is written and a report the head office. TTMAC recently hired a “You need to be aware of the type of submitted by the testing technician is technician to complete the preparation conditions under which the [flooring] will sent to the customer. of the tests, which can be basic 1.22 be used and set up your testing criteria m x 1.22 m (4’ x 4’) concrete slabs or to simulate those conditions. Is it pedes- Industry experts like Kempster praise wood frame construction all the way to a trian traffic? Shopping carts? Or heavier the efficacy of this type of testing. 4.27 m (14’) span. loading?” says Jim Neill, a professional “Flooring assembly testing is the best engineer and founder of James Neill & way to attempt to subject an assembly “It is essential that one does this Associates Ltd. to the conditions similar to long-term testing,” Zerey says. “The Robinson use in a given environment,” he says. Floor Tester has limitations, and the The test assembly is placed under the Adds Locicero: “You can see any limita- Universal Floor Tester allows for much carriage of the machine, and the first tions to your product.” larger frames.” set of wheels, which are made of soft rubber, are installed along with steel And Zerey agrees. “It’s a fairly lengthy Costs vary based on the materials plates weighing a total of 136 kg (300 test, but it’s also extremely useful, required and the construction required to lb). The cycle takes approximately one because we can see what’s going to meet the client’s specifications. A basic hour to complete 900 revolutions, occur on the job site,” he says. “Another 1.22 m x 1.22 m (4’ x 4’) concrete slab and the load is continually increased advantage is that you can test many starts at $1,890 for a TTMAC member by 68 kg (150 lb) for each cycle up to different types of materials.” It can also and increases as the complexity of the 409 kg (900 lb). demonstrate whether or not certain structure changes and increases in size. materials are able to work together. Prices are quoted based on material After each cycle, the technician looks being provided by the client, tile setting to see if there are any pops, cracks, TTMAC’s clients consist of manufac- and the assembly being provided by chips, loose tile, etc. “To pass the test, turers who are testing new products TTMAC. Non-members can expect to the whole system must be observed,” that have no history of performance, pay a premium over a member’s price says Michel Zerey, Vice-President of suppliers who are concerned about for the Universal Floor Tester — member- technology of Flextile Ltd. If the test specifying a particular product or ship has its advantages! assembly is unaffected after four cycles, assembly system to stakeholders, and the wheels are changed to hard rubber architects who want to ensure that the and the process is repeated until failure system chosen will be able to perform commences or cycle eight is completed. and survive in the service conditions for HARDSURFACES 19 THE VOICE OF THE HARD SURFACES INDUSTRY
TERRAZZO, TILE AND MARBLE ASSOCIATION OF CANADA L’ASSOCIATION CANADIENNE DE TERRAZZO, TUILE ET MARBRE 2009 CO-OPERATIVE MARKETING PROGRAM SPONSORS Platinum Sponsorship Dal Tile Canada Inc. Schluter Systems Canada Inc. Gold Sponsorship Duochem Inc. Flextile Limited Olympia Tile International Inc. Silver Sponsorship Apex Granite & Tile Inc. Bridgewater Tile Limited Franklin Terrazzo Company Inc. Maple Terrazzo, Marble & Tile Inc. Sherwin Williams/General Polymers Twin City Tile Co. Ltd. Bronze Sponsorship Crossroads Tile Ltd. Key Resin Company
refinishing and refurbishing Terrazzo: A private residence Photo courtesy of Duochem-Antex The Ultimate Green Product With its recycled content, low maintenance and durability, terrazzo is one of the greenest hard surfaces on the market By Lisa Kopochinski W e may think green “Restoration should be our goal in today’s acteristics, low maintenance, durability and construction and sustain- trend to green building,” says Joe Papais of recycled content.” ability is a new concept. Star Tile Co. Ltd. in Vancouver, B.C. “The But the credit really hard surface industry should promote the Bob Cain, President of the Key Resin needs to go to the Venetians who, more benefits of terrazzo’s long life cycle char- Company in Cincinnati, Ohio, concurs: than 1,500 years ago, recycled a product they called terrazzo in order to utilize wasted chips from slab marble processing. “The hard surface industry should pro- Terrazzo is one of the most durable and mote the benefits of terrazzo’s long life- low-maintenance materials available. The demand for it has increased greatly, cycle characteristics, low maintenance, particularly in the past decade, as the construction industry focuses more on the durability and recycled content” environmental impact of industry products. — Joe Papais, Star Tile Co. Ltd. HARDSURFACES 21 THE VOICE OF THE HARD SURFACES INDUSTRY
“The main benefit to refinishing and refurbishing ter- razzo is its long- term usefulness as a product that is good for 40-plus years” Terrazzo used at École Broisbriand Photo courtesy of National Ceramic + Granite Ltd. — Bob Cain, President, Key Resin Company “With increasing costs in the construction Offering design professionals a multitude of “Epoxy terrazzo is the most popular today industry, the use of terrazzo, specifically creative choices, colour blends and divider due to its design potential and beautiful epoxy terrazzo, is gaining more emphasis strip options often not available with other colour,” says Cain. “It is used in about 70 because it can be easily refinished and hard-surface floorings, the different types to 75 per cent of the market. Sand cushion refurbished. The main benefit to refinishing of terrazzo systems include epoxy, polyac- terrazzo is the cement-based system and refurbishing terrazzo is its long-term rylate, monolithic, bonded, sand cushion, that is most recognized as sustainable usefulness as a product that is good for structural, rustic and precast. The two and long-lasting.” 40-plus years.” broad categories are epoxy and cement. Working with terrazzo “Damage can come in many forms — bad water-cement ratios, carbonation, IDEAL TILE AND TERRAZZO LTD. moving subgrade, improper maintenance *Specializing in Marble & Granite Fabrication* procedures, stains, rust and vapour drive,” At Ideal Tile And Terrazzo we custom fabricate stone and explains Mark Wetherall, West Coast sales tile for both Commercial and Residential applications. manager of Global Polishing Systems, LLC, Whatever you need, from an Island top to a complete which has offices in Dayton, Ohio and Las kitchen renovation, our certified technicians are ideally equipped to meet your project needs. Vegas, Nevada “The process or restoration would depend on the level of damage and Tel:(780) 447-4777 the type of terrazzo.” www.idealtileandterrazzo.com Visit our unique showroom: TT Before starting any project, Wetherall 10821- 214 Street N.W. Edmonton, AB I IDEAL TILE AND TERRAZZO LTD. stresses that it is vital you find out the condition of the terrazzo and how it will be maintained after it is restored. All work should be done by trained terrazzo profes- sionals. “The main challenges concerning the terrazzo industry are getting trained people and new contractors to do quality Trowel Trades Training work. The popularity is creating demand for Association new people, but one poor installation gets more attention than many good ones.” Proud Promoters and Trainers in the Masonry, Tile and Cement Industries Wetherall says that cementitious For information on training in the Trowel Trades please contact us at: terrazzo has smaller pours to control Phone: 604-580-2463 cracking “while epoxies have larger E-Mail: info@bac2bc.org pours with control joints every 12 to 15 www.troweltradetraining.com feet over the concrete control joints. HARDSURFACES 22 LA VOIX DE L’INDUSTRIE DES SURFACES DURES
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