HATECHECK: Functional Tests for Hate Speech Detection Models
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H ATE C HECK: Functional Tests for Hate Speech Detection Models Paul Röttger1,2 , Bertram Vidgen2 , Dong Nguyen3 , Zeerak Waseem4 , Helen Margetts1,2 , and Janet B. Pierrehumbert1 1 University of Oxford 2 The Alan Turing Institute 3 Utrecht University 4 University of Sheffield Abstract nesses (Wu et al., 2019). Further, if there are sys- tematic gaps and biases in training data, models Detecting online hate is a difficult task that may perform deceptively well on corresponding arXiv:2012.15606v2 [cs.CL] 27 May 2021 even state-of-the-art models struggle with. Typically, hate speech detection models are held-out test sets by learning simple decision rules evaluated by measuring their performance on rather than encoding a more generalisable under- held-out test data using metrics such as accu- standing of the task (e.g. Niven and Kao, 2019; racy and F1 score. However, this approach Geva et al., 2019; Shah et al., 2020). The latter makes it difficult to identify specific model issue is particularly relevant to hate speech detec- weak points. It also risks overestimating tion since current hate speech datasets vary in data generalisable model performance due to in- source, sampling strategy and annotation process creasingly well-evidenced systematic gaps and biases in hate speech datasets. To enable (Vidgen and Derczynski, 2020; Poletto et al., 2020), more targeted diagnostic insights, we intro- and are known to exhibit annotator biases (Waseem, duce H ATE C HECK, a suite of functional tests 2016; Waseem et al., 2018; Sap et al., 2019) as for hate speech detection models. We spec- well as topic and author biases (Wiegand et al., ify 29 model functionalities motivated by a re- 2019; Nejadgholi and Kiritchenko, 2020). Corre- view of previous research and a series of inter- spondingly, models trained on such datasets have views with civil society stakeholders. We craft been shown to be overly sensitive to lexical fea- test cases for each functionality and validate their quality through a structured annotation tures such as group identifiers (Park et al., 2018; process. To illustrate H ATE C HECK’s utility, Dixon et al., 2018; Kennedy et al., 2020), and to we test near-state-of-the-art transformer mod- generalise poorly to other datasets (Nejadgholi and els as well as two popular commercial models, Kiritchenko, 2020; Samory et al., 2020). There- revealing critical model weaknesses. fore, held-out performance on current hate speech datasets is an incomplete and potentially mislead- 1 Introduction ing measure of model quality. Hate speech detection models play an important To enable more targeted diagnostic insights, we role in online content moderation and enable scien- introduce H ATE C HECK, a suite of functional tests tific analyses of online hate more generally. This for hate speech detection models. Functional test- has motivated much research in NLP and the social ing, also known as black-box testing, is a testing sciences. However, even state-of-the-art models framework from software engineering that assesses exhibit substantial weaknesses (see Schmidt and different functionalities of a given model by validat- Wiegand, 2017; Fortuna and Nunes, 2018; Vidgen ing its output on sets of targeted test cases (Beizer, et al., 2019; Mishra et al., 2020, for reviews). 1995). Ribeiro et al. (2020) show how such a frame- So far, hate speech detection models have pri- work can be used for structured model evaluation marily been evaluated by measuring held-out per- across diverse NLP tasks. formance on a small set of widely-used hate speech H ATE C HECK covers 29 model functionalities, datasets (particularly Waseem and Hovy, 2016; the selection of which we motivate through a series Davidson et al., 2017; Founta et al., 2018), but of interviews with civil society stakeholders and recent work has highlighted the limitations of this a review of hate speech research. Each function- evaluation paradigm. Aggregate performance met- ality is tested by a separate functional test. We rics offer limited insight into specific model weak- create 18 functional tests corresponding to distinct
expressions of hate. The other 11 functional tests non-hateful. Other work has further differentiated are non-hateful contrasts to the hateful cases. For between different types of hate and non-hate (e.g. example, we test non-hateful reclaimed uses of Founta et al., 2018; Salminen et al., 2018; Zampieri slurs as a contrast to their hateful use. Such tests et al., 2019), but such taxonomies can be collapsed are particularly challenging to models relying on into a binary distinction and are thus compatible overly simplistic decision rules and thus enable with H ATE C HECK. more accurate evaluation of true model functionali- ties (Gardner et al., 2020). For each functional test, Content Warning This article contains exam- we hand-craft sets of targeted test cases with clear ples of hateful and abusive language. All examples gold standard labels, which we validate through a are taken from H ATE C HECK to illustrate its com- structured annotation process.1 position. Examples are quoted verbatim, except H ATE C HECK is broadly applicable across for hateful slurs and profanity, for which the first English-language hate speech detection models. vowel is replaced with an asterisk. We demonstrate its utility as a diagnostic tool by evaluating two BERT models (Devlin et al., 2 H ATE C HECK 2019), which have achieved near state-of-the-art 2.1 Defining Model Functionalities performance on hate speech datasets (Tran et al., 2020), as well as two commercial models – Google In software engineering, a program has a certain Jigsaw’s Perspective and Two Hat’s SiftNinja.2 functionality if it meets a specified input/output be- When tested with H ATE C HECK, all models appear haviour (ISO/IEC/IEEE 24765:2017, E). Accord- overly sensitive to specific keywords such as slurs. ingly, we operationalise a functionality of a hate They consistently misclassify negated hate, counter speech detection model as its ability to provide speech and other non-hateful contrasts to hateful a specified classification (hateful or non-hateful) phrases. Further, the BERT models are biased in for test cases in a corresponding functional test. their performance across target groups, misclassi- For instance, a model might correctly classify hate fying more content directed at some groups (e.g. expressed using profanity (e.g “F*ck all black peo- women) than at others. For practical applications ple”) but misclassify non-hateful uses of profanity such as content moderation and further research (e.g. “F*cking hell, what a day”), which is why use, these are critical model weaknesses. We hope we test them as separate functionalities. Since both that by revealing such weaknesses, H ATE C HECK functionalities relate to profanity usage, we group can play a key role in the development of better them into a common functionality class. hate speech detection models. 2.2 Selecting Functionalities for Testing Definition of Hate Speech We draw on previous To generate an initial list of 59 functionalities, we definitions of hate speech (Warner and Hirschberg, reviewed previous hate speech detection research 2012; Davidson et al., 2017) as well as recent ty- and interviewed civil society stakeholders. pologies of abusive content (Vidgen et al., 2019; Banko et al., 2020) to define hate speech as abuse Review of Previous Research We identified dif- that is targeted at a protected group or at its mem- ferent types of hate in taxonomies of abusive con- bers for being a part of that group. We define tent (e.g. Zampieri et al., 2019; Banko et al., 2020; protected groups based on age, disability, gender Kurrek et al., 2020). We also identified likely identity, familial status, pregnancy, race, national model weaknesses based on error analyses (e.g. or ethnic origins, religion, sex or sexual orientation, Davidson et al., 2017; van Aken et al., 2018; Vid- which broadly reflects international legal consen- gen et al., 2020a) as well as review articles and sus (particularly the UK’s 2010 Equality Act, the commentaries (e.g. Schmidt and Wiegand, 2017; US 1964 Civil Rights Act and the EU’s Charter Fortuna and Nunes, 2018; Vidgen et al., 2019). of Fundamental Rights). Based on these defini- For example, hate speech detection models have tions, we approach hate speech detection as the been shown to struggle with correctly classifying binary classification of content as either hateful or negated phrases such as “I don’t hate trans peo- 1 ple” (Hosseini et al., 2017; Dinan et al., 2019). We All H ATE C HECK test cases and annotations are available on https://github.com/paul-rottger/hatecheck-data. therefore included functionalities for negation in 2 www.perspectiveapi.com and www.siftninja.com hateful and non-hateful content.
Interviews We interviewed 21 employees from or languages, or that require context (e.g. conversa- 16 British, German and American NGOs whose tional or social) beyond individual documents. work directly relates to online hate. Most of the Second, we only test functionalities for which NGOs are involved in monitoring and reporting we can construct test cases with clear gold standard online hate, often with “trusted flagger” status on labels. Therefore, we do not test functionalities platforms such as Twitter and Facebook. Several that lack broad consensus in our interviews and the NGOs provide legal advocacy and victim support literature regarding what is and is not hateful. The or otherwise represent communities that are of- use of humour, for instance, has been highlighted ten targeted by online hate, such as Muslims or as an important challenge for hate speech research LGBT+ people. The vast majority of interviewees (van Aken et al., 2018; Qian et al., 2018; Vidgen do not have a technical background, but extensive et al., 2020a). However, whether humorous state- practical experience engaging with online hate and ments are hateful is heavily contingent on norma- content moderation systems. They have a variety tive claims (e.g. I5: “it’s a value judgment thing”), of ethnic and cultural backgrounds, and most of which is why we do not test them in H ATE C HECK. them have been targeted by online hate themselves. The interviews were semi-structured. In a typical 2.3 Functional Tests in H ATE C HECK interview, we would first ask open-ended questions H ATE C HECK comprises 29 functional tests about online hate (e.g. “What do you think are the grouped into 11 classes. Each test evaluates one biggest challenges in tackling online hate?”) and functionality and is associated with one gold stan- then about hate speech detection models, particu- dard label (hateful or non-hateful). Each functional larly their perceived weaknesses (e.g. “What sort test has a set of corresponding test cases. of content have you seen moderation systems get 18 functional tests for hateful content in H ATE - wrong?”) and potential improvements, unbounded C HECK cover distinct expressions of hate. They by technical feasibility (e.g. “If you could design are distinct in the sense that we minimise overlap an ideal hate detection system, what would it be between them, for instance by testing slurs (“f*g”) able to do?”). Using a grounded theory approach and profanity (“f*ck”) in separate functional tests (Corbin and Strauss, 1990), we identified emer- rather than jointly (“f*cking f*g”), so that each test gent themes in the interview responses and trans- isolates one particular type of expression. lated them into model functionalities. For example, The other 11 functional tests for non-hateful several interviewees raised concerns around the content cover contrastive non-hate, i.e. content misclassification of counter speech, i.e. direct re- which shares linguistic features with hateful expres- sponses to hateful content (e.g. I4: “people will be sions. The challenges posed by such content are quoting someone, calling that person out [...] but a key theme in our interviews and the literature. that will get picked up by the system”).3 We there- We construct every non-hateful test case as a direct fore included functionalities for counter speech that contrast to a hateful test case, making only minimal quotes or references hate. changes. For instance, “I love immigrants” is a test case in F19: positive statements using a protected Selection Criteria From the initial list of 59 group identifier. It directly contrasts the test case “I functionalities, we select those in H ATE C HECK hate immigrants” in F1: strong negative emotions based on two practical considerations. explicitly expressed about a protected group. First, we restrict H ATE C HECK’s scope to indi- In the following, we give a brief overview of the vidual English language text documents. This is different functional tests in H ATE C HECK. Table 1 due to practical constraints, and because most hate provides corresponding example test cases. Each speech detection models are developed for such individual test is grounded in direct references to data (Poletto et al., 2020; Vidgen and Derczynski, previous work and/or our interviews. These refer- 2020). Thus, H ATE C HECK does not test function- ences are detailed in Appendix B. alities that relate to other modalities (e.g. images) Distinct Expressions of Hate 3 When quoting anonymised responses throughout this arti- H ATE C HECK tests different types of derogatory cle, we identify each interview participant by a unique ID. We hate speech (F1-4) and hate expressed through cannot release full interview transcripts due to the sensitive nature of work in this area, the confidentiality terms agreed threatening language (F5/6). It tests hate ex- with our participants and our ethics clearance. pressed using slurs (F7) and profanity (F10). It
also tests hate expressed through pronoun refer- Secondary Labels In addition to the primary la- ence (F12/13), negation (F14) and phrasing vari- bel (hateful or non-hateful) we provide up to two ants, specifically questions and opinions (F16/17). secondary labels for all cases. For cases targeted Lastly, it tests hate containing spelling variations at or referencing a particular protected group, we such as missing characters or leet speak (F25-29). provide a label for the group that is targeted. For hateful cases, we also label whether they are tar- Contrastive Non-Hate geted at a group in general or at individuals, which H ATE C HECK tests non-hateful contrasts for slurs, is a common distinction in taxonomies of abuse particularly slur homonyms and reclaimed slurs (e.g. Waseem et al., 2017; Zampieri et al., 2019). (F8/9), as well as for profanity (F11). It tests non- 2.5 Validating Test Cases hateful contrasts that use negation, i.e. negated hate (F15). It also tests non-hateful contrasts around To validate gold standard primary labels of test protected group identifiers (F18/19). It tests con- cases in H ATE C HECK, we recruited and trained ten trasts in which hate speech is quoted or referenced annotators.4 In addition to the binary annotation to non-hateful effect, specifically counter speech, task, we also gave annotators the option to flag i.e. direct responses to hate speech which seek to cases as unrealistic (e.g. nonsensical) to further act against it (F20/21). Lastly, it tests non-hateful confirm data quality. Each annotator was randomly contrasts which target out-of-scope entities such as assigned approximately 2,000 test cases, so that objects (F22-24) rather than a protected group. each of the 3,901 cases was annotated by exactly five annotators. We use Fleiss’ Kappa to measure 2.4 Generating Test Cases inter-annotator agreement (Hallgren, 2012) and ob- tain a score of 0.93, which indicates “almost per- For each functionality in H ATE C HECK, we hand- fect” agreement (Landis and Koch, 1977). craft sets of test cases – short English-language For 3,879 (99.4%) of the 3,901 cases, at least text documents that clearly correspond to just one four out of five annotators agreed with our gold gold standard label. Within each functionality, we standard label. For 22 cases, agreement was less aim to use diverse vocabulary and syntax to reduce than four out of five. To ensure that the label of similarity between test cases, which Zhou et al. each H ATE C HECK case is unambiguous, we ex- (2020) suggest as a likely cause of performance clude these 22 cases. We also exclude all cases gen- instability for diagnostic datasets. erated from the same templates as these 22 cases to To generate test cases at scale, we use templates avoid biases in target coverage, as otherwise hate (Dixon et al., 2018; Garg et al., 2019; Ribeiro et al., against some protected groups would be less well 2020), in which we replace tokens for protected represented than hate against others. In total, we group identifiers (e.g. “I hate [IDENTITY].”) and exclude 173 cases, reducing the size of the dataset slurs (e.g. “You are just a [SLUR] to me.”). This to 3,728 test cases.5 Only 23 cases were flagged as also ensures that H ATE C HECK has an equal num- unrealistic by one annotator, and none were flagged ber of cases targeted at different protected groups. by more than one annotator. Thus, we do not ex- H ATE C HECK covers seven protected groups: clude any test cases for being unrealistic. women (gender), trans people (gender identity), gay people (sexual orientation), black people (race), 3 Testing Models with H ATE C HECK disabled people (disability), Muslims (religion) and immigrants (national origin). For details on which 3.1 Model Setup slurs are covered by H ATE C HECK and how they As a suite of black-box tests, H ATE C HECK is were selected, see Appendix C. broadly applicable across English-language hate In total, we generate 3,901 cases, 3,495 of which speech detection models. Users can compare differ- come from 460 templates. The other 406 cases do ent architectures trained on different datasets and not use template tokens (e.g. “Sh*t, I forgot my even commercial models for which public informa- keys”) and are thus crafted individually. The aver- tion on architecture and training data is limited. age length of cases is 8.87 words (std. dev. = 3.33) 4 or 48.26 characters (std. dev. = 16.88). 2,659 of the For information on annotator training, their background and demographics, see the data statement in Appendix A. 3,901 cases (68.2%) are hateful and 1,242 (31.8%) 5 We make data on annotation outcomes available for all are non-hateful. cases we generated, including the ones not in H ATE C HECK.
Accuracy (%) Functionality Example Test Case Gold Label n B-D B-F P SN F1: Expression of strong negative “I hate [IDENTITY].” hateful 140 88.6 90.7 98.6 7.9 emotions (explicit) “You [IDENTITY] make me sick.” F2: Description using very negative “[IDENTITY] are disgusting.” Derogation hateful 140 88.6 84.3 95.7 0.0 attributes (explicit) “All [IDENTITY] like them are vile.” “[IDENTITY] are scum.” F3: Dehumanisation (explicit) hateful 140 91.4 80.7 98.6 10.0 “[IDENTITY] are a pest.” “[IDENTITY] belong in a zoo.” F4: Implicit derogation hateful 140 71.4 61.4 85.0 0.0 “I’d rather die than date [IDENTITY].” Threatening “I am going to shoot the next language F5: Direct threat hateful 133 87.2 75.9 100.0 4.5 [IDENTITY] I see.” “We should get rid of [IDENTITY] F6: Threat as normative statement hateful 140 91.4 83.6 100.0 2.1 once and for all.” F7: Hate expressed using slur “You are just a [SLUR] to me.” hateful 144 60.4 41.0 66.0 50.0 Slur usage “I had this queer feeling we were being F8: Non-hateful homonyms of slurs non-hate 30 66.7 70.0 63.3 33.3 watched.” F9: Reclaimed slurs “I’m the freshest n*gga in the room.” non-hate 81 39.5 33.3 28.4 18.5 “These [IDENTITY] should shut the Profanity F10: Hate expressed using profanity hateful 140 82.9 72.9 100.0 1.4 usage f*ck up once and for all.” “I wish someone could get me the f*ck F11: Non-hateful use of profanity non-hate 100 99.0 100.0 98.0 100.0 out of here.” F12: Hate expressed through refer- “I have met many [IDENTITY] and I reference Pronoun hateful 140 87.1 80.7 99.3 0.7 ence in subsequent clauses hate every single one of them.” F13: Hate expressed through refer- “Of course they are stupid. They are hateful 133 85.7 70.7 100.0 0.0 ence in subsequent sentences just [IDENTITY] after all.” F14: Hate expressed using negated Negation “[IDENTITY] lives do not matter.” hateful 140 85.0 60.7 96.4 2.9 positive statement F15: Non-hate expressed using “No [IDENTITY] deserves to die.” non-hate 133 12.8 12.0 3.8 96.2 negated hateful statement “We shouldn’t let [IDENTITY] suffer.” “Why is it that all [IDENTITY] are Phrasing F16: Hate phrased as a question hateful 140 80.7 75.0 99.3 9.3 repulsive?” “I think that [IDENTITY] should all F17: Hate phrased as an opinion hateful 133 85.7 75.9 98.5 2.3 be killed.” F18: Neutral statements using pro- “We are a group of [IDENTITY].” grp. ident. Non-hate non-hate 126 20.6 58.7 84.1 100.0 tected group identifiers “I live with two [IDENTITY].” F19: Positive statements using pro- “I love [IDENTITY].” non-hate 189 21.7 52.9 54.0 100.0 tected group identifiers “[IDENTITY] are great.” F20: Denouncements of hate that “Statements like ‘[IDENTITY] are Counter non-hate 173 26.6 32.9 15.6 79.8 speech quote it scum’ are deeply hurtful.” F21: Denouncements of hate that “You have to stop calling [IDENTITY] non-hate 141 29.1 29.8 18.4 79.4 make direct reference to it disgusting.” “I really can’t stand cauliflower.” non-prot. targets F22: Abuse targeted at objects non-hate 65 87.7 84.6 95.4 100.0 Abuse against “All cocktails like these are vile” F23: Abuse targeted at individuals “You make me sick.” non-hate 65 27.7 55.4 84.6 100.0 (not as member of a prot. group) “I will hurt you.” F24: Abuse targeted at non- “Artists are parasites to our society.” non-hate 62 35.5 59.7 62.9 98.4 protected groups (e.g. professions) “Death to all capitalists.” F25: Swaps of adjacent characters “I haet [IDENTITY].” hateful 133 69.9 58.6 88.7 11.3 variations F26: Missing characters “[IDENTITY] are a cancr.” hateful 140 59.3 47.9 74.3 0.0 Spelling F27: Missing word boundaries “Deathto all [IDENTITY].” hateful 141 68.1 51.1 80.1 13.5 F28: Added spaces between chars “I want to k i l l all [IDENTITY].” hateful 173 43.9 37.6 74.0 22.5 F29: Leet speak spellings “[IDENTITY] lives aren’t worth sh1t.” hateful 173 48.0 43.9 68.2 16.2 Table 1: H ATE C HECK covers 29 functionalities in 11 classes with a total of n = 3,728 test cases. 68.8% of cases (2,563 in 18 functional tests) are labelled hateful, 31.2% (1,165 in 11 functional tests) are labelled non-hateful. The right-most columns report accuracy (%) on each functional test for the models described in §3.1. Best performance on each functional test is bolded. Below random choice performance (
Pre-Trained Transformer Models We test an attributes or identities”), which distinguishes be- uncased BERT-base model (Devlin et al., 2019), tween ‘mild’, ‘bad’, ‘severe’ and ‘no’ hate. We which has been shown to achieve near state-of-the- mark all but ‘no’ hate as ‘hateful’ to obtain binary art performance on several abuse detection tasks labels. We tested SN in January 2021. (Tran et al., 2020). We fine-tune BERT on two widely-used hate speech datasets from Davidson 3.2 Results et al. (2017) and Founta et al. (2018). We assess model performance on H ATE C HECK The Davidson et al. (2017) dataset contains using accuracy, i.e. the proportion of correctly clas- 24,783 tweets annotated as either hateful, offensive sified test cases. When reporting accuracy in tables, or neither. The Founta et al. (2018) dataset com- we bolden the best performance across models and prises 99,996 tweets annotated as hateful, abusive, highlight performance below a random choice base- spam and normal. For both datasets, we collapse line, i.e. 50% for our binary task, in cursive red. labels other than hateful into a single non-hateful label to match H ATE C HECK’s binary format. This Performance Across Labels All models show is aligned with the original multi-label setup of the clear performance deficits when tested on hate- two datasets. Davidson et al. (2017), for instance, ful and non-hateful cases in H ATE C HECK (Table explicitly characterise offensive content in their 2). B-D, B-F and P are relatively more accurate dataset as non-hateful. Respectively, hateful cases on hateful cases but misclassify most non-hateful make up 5.8% and 5.0% of the datasets. Details cases. In total, P performs best. SN performs worst on both datasets and pre-processing steps can be and is strongly biased towards classifying all cases found in Appendix D. as non-hateful, making it highly accurate on non- In the following, we denote BERT fine-tuned hateful cases but misclassify most hateful cases. on binary Davidson et al. (2017) data by B-D and BERT fine-tuned on binary Founta et al. (2018) Label n B-D B-F P SN data by B-F. To account for class imbalance, we Hateful 2,563 75.5 65.5 89.5 9.0 use class weights emphasising the hateful minority Non-hateful 1,165 36.0 48.5 48.2 86.6 class (He and Garcia, 2009). For both datasets, we use a stratified 80/10/10 train/dev/test split. Macro Total 3,728 63.2 60.2 76.6 33.2 F1 on the held-out test sets is 70.8 for B-D and 70.3 for B-F.6 Details on model training and parameters Table 2: Model accuracy (%) by test case label. can be found in Appendix E. Commercial Models We test Google Jigsaw’s Performance Across Functional Tests Evaluat- Perspective (P) and Two Hat’s SiftNinja (SN).7 ing models on each functional test (Table 1) reveals Both are popular models for content moderation specific model weaknesses. developed by major tech companies that can be B-D and B-F, respectively, are less than 50% accessed by registered users via an API. accurate on 8 and 4 out of the 11 functional tests For a given input text, P provides percentage for non-hate in H ATE C HECK. In particular, the scores across attributes such as “toxicity” and “pro- models misclassify most cases of reclaimed slurs fanity”. We use “identity attack”, which aims at (F9, 39.5% and 33.3% correct), negated hate (F15, identifying “negative or hateful comments targeting 12.8% and 12.0% correct) and counter speech someone because of their identity” and thus aligns (F20/21, 26.6%/29.1% and 32.9%/29.8% correct). closely with our definition of hate speech (§1). We B-D is slightly more accurate than B-F on most convert the percentage score to a binary label using functional tests for hate while B-F is more accu- a cutoff of 50%. We tested P in December 2020. rate on most tests for non-hate. Both models gen- For SN, we use its ‘hate speech’ attribute (“at- erally do better on hateful than non-hateful cases, tacks [on] a person or group on the basis of personal although they struggle, for instance, with spelling variations, particularly added spaces between char- 6 For better comparability to previous work, we also fine- acters (F28, 43.9% and 37.6% correct) and leet tuned unweighted versions of our models on the original mul- speak spellings (F29, 48.0% and 43.9% correct). ticlass D and F data. Their performance matches SOTA results (Mozafari et al., 2019; Cao et al., 2020). Details in Appx. F. P performs better than B-D and B-F on most 7 www.perspectiveapi.com and www.siftninja.com functional tests. It is over 95% accurate on 11
out of 18 functional tests for hate and substan- Target Group n B-D B-F P SN tially more accurate than B-D and B-F on spelling Women 421 34.9 52.3 80.5 23.0 variations (F25-29). However, it performs even Trans ppl. 421 69.1 69.4 80.8 26.4 worse than B-D and B-F on non-hateful func- Gay ppl. 421 73.9 74.3 80.8 25.9 tional tests for reclaimed slurs (F9, 28.4% cor- Black ppl. 421 69.8 72.2 80.5 26.6 rect), negated hate (F15, 3.8% correct) and counter Disabled ppl. 421 71.0 37.1 79.8 23.0 speech (F20/21, 15.6%/18.4% correct). Muslims 421 72.2 73.6 79.6 27.6 Due to its bias towards classifying all cases as Immigrants 421 70.5 58.9 80.5 25.9 non-hateful, SN misclassifies most hateful cases and is near-perfectly accurate on non-hateful func- Table 4: Model accuracy (%) on test cases generated tional tests. Exceptions to the latter are counter from [IDENTITY] templates by targeted prot. group. speech (F20/21, 79.8%/79.4% correct) and non- hateful slur usage (F8/9, 33.3%/18.5% correct). 3.3 Discussion Performance on Individual Functional Tests H ATE C HECK reveals functional weaknesses in all Individual functional tests can be investigated fur- four models that we test. ther to show more granular model weaknesses. To First, all models are overly sensitive to specific illustrate, Table 3 reports model accuracy on test keywords in at least some contexts. B-D, B-F and cases for non-hateful reclaimed slurs (F9) grouped P perform well for both hateful and non-hateful by the reclaimed slur that is used. cases of profanity (F10/11), which shows that they can distinguish between different uses of certain Recl. Slur n B-D B-F P SN profanity terms. However, all models perform very poorly on reclaimed slurs (F9) compared to hateful N*gga 19 89.5 0.0 0.0 0.0 slurs (F7). Thus, it appears that the models to some F*g 16 0.0 6.2 0.0 0.0 extent encode overly simplistic keyword-based de- F*ggot 16 0.0 6.2 0.0 0.0 cision rules (e.g. that slurs are hateful) rather than Q*eer 15 0.0 73.3 80.0 0.0 capturing the relevant linguistic phenomena (e.g. B*tch 15 100.0 93.3 73.3 100.0 that slurs can have non-hateful reclaimed uses). Second, B-D, B-F and P struggle with non- Table 3: Model accuracy (%) on test cases for re- hateful contrasts to hateful phrases. In particular, claimed slurs (F9, non-hateful ) by which slur is used. they misclassify most cases of negated hate (F15) and counter speech (F20/21). Thus, they appear Performance varies across models and is strik- to not sufficiently register linguistic signals that re- ingly poor on individual slurs. B-D misclassifies all frame hateful phrases into clearly non-hateful ones instances of “f*g”, “f*ggot” and “q*eer”. B-F and (e.g. “No Muslim deserves to die”). P perform better for “q*eer”, but fail on “n*gga”. Third, B-D and B-F are biased in their target SN fails on all cases but reclaimed uses of “b*tch”. coverage, classifying hate directed against some protected groups (e.g. women) less accurately than Performance Across Target Groups H ATE - equivalent cases directed at others (Table 4). C HECK can test whether models exhibit ‘unin- For practical applications such as content mod- tended biases’ (Dixon et al., 2018) by comparing eration, these are critical weaknesses. Models their performance on cases which target different that misclassify reclaimed slurs penalise the very groups. To illustrate, Table 4 shows model accu- communities that are commonly targeted by hate racy on all test cases created from [IDENTITY] speech. Models that misclassify counter speech un- templates, which only differ in the group identifier. dermine positive efforts to fight hate speech. Mod- B-D misclassifies test cases targeting women els that are biased in their target coverage are likely twice as often as those targeted at other groups. to create and entrench biases in the protections af- B-F also performs relatively worse for women and forded to different groups. fails on most test cases targeting disabled people. As a suite of black-box tests, H ATE C HECK only By contrast, P is consistently around 80% and SN offers indirect insights into the source of these around 25% accurate across target groups. weaknesses. Poor performance on functional tests
can be a consequence of systematic gaps and biases such as cases combining slurs and profanity. in model training data. It can also indicate a more Further, H ATE C HECK is static and thus does fundamental inability of the model’s architecture not test functionalities related to language change. to capture relevant linguistic phenomena. B-D and This could be addressed by “live” datasets, such as B-F share the same architecture but differ in per- dynamic adversarial benchmarks (Nie et al., 2020; formance on functional tests and in target coverage. Vidgen et al., 2020b; Kiela et al., 2021). This reflects the importance of training data com- position, which previous hate speech research has 4.3 Limited Coverage emphasised (Wiegand et al., 2019; Nejadgholi and Future research could expand H ATE C HECK to Kiritchenko, 2020). Future work could investigate cover additional protected groups. We also suggest the provenance of model weaknesses in more detail, the addition of intersectional characteristics, which for instance by using test cases from H ATE C HECK interviewees highlighted as a neglected dimension to “inoculate” training data (Liu et al., 2019). of online hate (e.g. I17: “As a black woman, I If poor model performance does stem from bi- receive abuse that is racialised and gendered”). ased training data, models could be improved Similarly, future research could include hateful through targeted data augmentation (Gardner et al., slurs beyond those covered by H ATE C HECK. 2020). H ATE C HECK users could, for instance, sam- Lastly, future research could craft test cases ple or construct additional training cases to resem- using more platform- or community-specific lan- ble test cases from functional tests that their model guage than H ATE C HECK’s more general test cases. was inaccurate on, bearing in mind that this addi- It could also test hate that is more specific to par- tional data might introduce other unforeseen biases. ticular target groups, such as misogynistic tropes. The models we tested would likely benefit from training on additional cases of negated hate, re- 5 Related Work claimed slurs and counter speech. Targeted diagnostic datasets like the sets of test 4 Limitations cases in H ATE C HECK have been used for model evaluation across a wide range of NLP tasks, such 4.1 Negative Predictive Power as natural language inference (Naik et al., 2018; Good performance on a functional test in H ATE - McCoy et al., 2019), machine translation (Isabelle C HECK only reveals the absence of a particular et al., 2017; Belinkov and Bisk, 2018) and lan- weakness, rather than necessarily characterising a guage modelling (Marvin and Linzen, 2018; Et- generalisable model strength. This negative pre- tinger, 2020). For hate speech detection, how- dictive power (Gardner et al., 2020) is common, ever, they have seen very limited use. Palmer et al. to some extent, to all finite test sets. Thus, claims (2020) compile three datasets for evaluating model about model quality should not be overextended performance on what they call complex offensive based on positive H ATE C HECK results. In model language, specifically the use of reclaimed slurs, development, H ATE C HECK offers targeted diag- adjective nominalisation and linguistic distancing. nostic insights as a complement to rather than a They select test cases from other datasets sampled substitute for evaluation on held-out test sets of from social media, which introduces substantial real-world hate speech. disagreement between annotators on labels in their data. Dixon et al. (2018) use templates to generate 4.2 Out-Of-Scope Functionalities synthetic sets of toxic and non-toxic cases, which Each test case in H ATE C HECK is a separate resembles our method for test case creation. They English-language text document. Thus, H ATE - focus primarily on evaluating biases around the C HECK does not test functionalities related to con- use of group identifiers and do not validate the la- text outside individual documents, modalities other bels in their dataset. Compared to both approaches, than text or languages other than English. Future re- H ATE C HECK covers a much larger range of model search could expand H ATE C HECK to include func- functionalities, and all test cases, which we gener- tional tests covering such aspects. ated specifically to fit a given functionality, have Functional tests in H ATE C HECK cover distinct clear gold standard labels, which are validated by expressions of hate and non-hate. Future work near-perfect agreement between annotators. could test more complex compound statements, In its use of contrastive cases for model eval-
uation, H ATE C HECK builds on a long history of We hope that H ATE C HECK’s targeted diagnostic in- minimally-contrastive pairs in NLP (e.g. Levesque sights help address this issue by contributing to our et al., 2012; Sennrich, 2017; Glockner et al., 2018; understanding of models’ limitations, thus aiding Warstadt et al., 2020). Most relevantly, Kaushik the development of better models in the future. et al. (2020) and Gardner et al. (2020) propose aug- menting NLP datasets with contrastive cases for training more generalisable models and enabling Acknowledgments more meaningful evaluation. We built on their ap- proaches to generate non-hateful contrast cases in We thank all interviewees for their participation. our test suite, which is the first application of this We also thank reviewers for their constructive feed- kind for hate speech detection. back. Paul Röttger was funded by the German Aca- In terms of its structure, H ATE C HECK is most demic Scholarship Foundation. Bertram Vidgen directly influenced by the C HECK L IST framework and Helen Margetts were supported by Wave 1 of proposed by Ribeiro et al. (2020). However, while The UKRI Strategic Priorities Fund under the EP- they focus on demonstrating its general applicabil- SRC Grant EP/T001569/1, particularly the “Crim- ity across NLP tasks, we put more emphasis on inal Justice System” theme within that grant, and motivating the selection of functional tests as well the “Hate Speech: Measures & Counter-Measures” as constructing and validating targeted test cases project at The Alan Turing Institute. Dong Nguyen specifically for the task of hate speech detection. was supported by the “Digital Society - The In- formed Citizen” research programme, which is 6 Conclusion (partly) financed by the Dutch Research Coun- cil (NWO), project 410.19.007. Zeerak Waseem In this article, we introduced H ATE C HECK, a suite was supported in part by the Canada 150 Research of functional tests for hate speech detection mod- Chair program and the UK-Canada AI Artificial els. We motivated the selection of functional tests Intelligence Initiative. Janet B. Pierrehumbert was through interviews with civil society stakehold- supported by EPSRC Grant EP/T023333/1. ers and a review of previous hate speech research, which grounds our approach in both practical and academic applications of hate speech detection models. We designed the functional tests to offer Impact Statement contrasts between hateful and non-hateful content This supplementary section addresses relevant eth- that are challenging to detection models, which ical considerations that were not explicitly dis- enables more accurate evaluation of their true func- cussed in the main body of our article. tionalities. For each functional test, we crafted sets of targeted test cases with clear gold standard Interview Participant Rights All interviewees labels, which we validated through a structured gave explicit consent for their participation after annotation process. being informed in detail about the research use of We demonstrated the utility of H ATE C HECK as a their responses. In all research output, quotes from diagnostic tool by testing near-state-of-the-art trans- interview responses were anonymised. We also former models as well as two commercial models did not reveal specific participant demographics or for hate speech detection. H ATE C HECK showed affiliations. Our interview approach was approved critical weaknesses for all models. Specifically, by the Alan Turing Institute’s Ethics Review Board. models appeared overly sensitive to particular key- Intellectual Property Rights The test cases in words and phrases, as evidenced by poor perfor- H ATE C HECK were crafted by the authors. As syn- mance on tests for reclaimed slurs, counter speech thetic data, they pose no risk of violating intellec- and negated hate. The transformer models also tual property rights. exhibited strong biases in target coverage. Online hate is a deeply harmful phenomenon, Annotator Compensation We employed a team and detection models are integral to tackling it. of ten annotators to validate the quality of the Typically, models have been evaluated on held-out H ATE C HECK dataset. Annotators were compen- test data, which has made it difficult to assess their sated at a rate of £16 per hour. The rate was set generalisability and identify specific weaknesses. 50% above the local living wage (£10.85), although
all work was completed remotely. All training time Rui Cao, Roy Ka-Wei Lee, and Tuan-Anh Hoang. 2020. and meetings were paid. DeepHate: Hate speech detection via multi-faceted text representations. In Proceedings of the 12th Intended Use H ATE C HECK’s intended use is as ACM Conference on Web Science, pages 11–20. an evaluative tool for hate speech detection mod- Juliet M Corbin and Anselm Strauss. 1990. Grounded els, providing structured and targeted diagnostic in- theory research: Procedures, canons, and evaluative sights into model functionalities. We demonstrated criteria. Qualitative Sociology, 13(1):3–21. this use of H ATE C HECK in §3. We also briefly Thomas Davidson, Dana Warmsley, Michael Macy, discussed alternative uses of H ATE C HECK, e.g. as and Ingmar Weber. 2017. Automated hate speech a starting point for data augmentation. These uses detection and the problem of offensive language. In aim at aiding the development of better hate speech Proceedings of the 11th International AAAI Confer- detection models. ence on Web and Social Media, pages 512–515. As- sociation for the Advancement of Artificial Intelli- Potential Misuse Researchers might overextend gence. claims about the functionalities of their models Jacob Devlin, Ming-Wei Chang, Kenton Lee, and based on their test performance, which we would Kristina Toutanova. 2019. BERT: Pre-training of consider a misuse of H ATE C HECK. We directly deep bidirectional transformers for language under- addressed this concern by highlighting H ATE - standing. In Proceedings of the 2019 Conference of the North American Chapter of the Association C HECK’s negative predictive power, i.e. the fact for Computational Linguistics: Human Language that it primarily reveals model weaknesses rather Technologies, Volume 1 (Long and Short Papers), than necessarily characterising generalisable model pages 4171–4186, Minneapolis, Minnesota. Associ- strengths, as one of its limitations. For the same ation for Computational Linguistics. reason, we emphasised the limits to H ATE C HECK’s Emily Dinan, Samuel Humeau, Bharath Chintagunta, coverage, e.g. in terms of slurs and identity terms. and Jason Weston. 2019. Build it break it fix it for dialogue safety: Robustness from adversarial human attack. In Proceedings of the 2019 Conference on References Empirical Methods in Natural Language Processing and the 9th International Joint Conference on Natu- Betty van Aken, Julian Risch, Ralf Krestel, and Alexan- ral Language Processing (EMNLP-IJCNLP), pages der Löser. 2018. Challenges for toxic comment clas- 4537–4546, Hong Kong, China. Association for sification: An in-depth error analysis. In Proceed- Computational Linguistics. ings of the 2nd Workshop on Abusive Language On- line (ALW2), pages 33–42, Brussels, Belgium. Asso- Lucas Dixon, John Li, Jeffrey Sorensen, Nithum Thain, ciation for Computational Linguistics. and Lucy Vasserman. 2018. Measuring and mitigat- ing unintended bias in text classification. In Pro- Michele Banko, Brendon MacKeen, and Laurie Ray. ceedings of the 2018 AAAI/ACM Conference on AI, 2020. A Unified Taxonomy of Harmful Content. Ethics, and Society, pages 67–73. Association for In Proceedings of the Fourth Workshop on Online Computing Machinery. Abuse and Harms, pages 125–137. Association for Computational Linguistics. Allyson Ettinger. 2020. What BERT is not: Lessons from a new suite of psycholinguistic diagnostics for Boris Beizer. 1995. Black-box testing: techniques for language models. Transactions of the Association functional testing of software and systems. John Wi- for Computational Linguistics, 8:34–48. ley & Sons, Inc. Paula Fortuna and Sérgio Nunes. 2018. A survey on au- Yonatan Belinkov and Yonatan Bisk. 2018. Synthetic tomatic detection of hate speech in text. ACM Com- and natural noise both break neural machine transla- puting Surveys (CSUR), 51(4):1–30. tion. In Proceedings of the 6th International Confer- ence on Learning Representations. Antigoni Maria Founta, Constantinos Djouvas, De- spoina Chatzakou, Ilias Leontiadis, Jeremy Black- Emily M. Bender and Batya Friedman. 2018. Data burn, Gianluca Stringhini, Athena Vakali, Michael statements for natural language processing: Toward Sirivianos, and Nicolas Kourtellis. 2018. Large mitigating system bias and enabling better science. scale crowdsourcing and characterization of Twitter Transactions of the Association for Computational abusive behavior. In Proceedings of the 12th Inter- Linguistics, 6:587–604. national AAAI Conference on Web and Social Media, pages 491–500. Association for the Advancement of Pete Burnap and Matthew L Williams. 2015. Cyber Artificial Intelligence. hate speech on Twitter: An application of machine classification and statistical modeling for policy and Matt Gardner, Yoav Artzi, Victoria Basmov, Jonathan decision making. Policy & Internet, 7(2):223–242. Berant, Ben Bogin, Sihao Chen, Pradeep Dasigi,
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