Teaching Guide 2021 Fall - 11820 Operation Management Online Mode
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Operation Management Teaching Guide 2021 Fall 11820 Operation Management Online Mode Universidad Católica San Antonio de Murcia – Tlf: (+34) 968 278 160 info@ucam.edu – www.ucam.edu Management - Tlf: (+34) 902 102 101
Operation Management 11820 Operation Management Course Information Module: Operation Management Field: Management Character: Introductory Training Credits: 4 Course Instructor Information Teacher: TBA Online hours: 55 Hours Student’s attention timetable: Monday to Friday, 10h - 12h Module coordinator teacher: To Be Assigned Brief Description This course introduces the basic skills in the development of operational strategies and procedures for improving productivity and operation efficiency. It also explains the uses of essential tools for operations management and the underlying methodologies to deal with the problems of designing, producing, and delivering goods and services. Topics include OM decisions, operations strategy, product design, scheduling, capacity planning, quality assurance, etc. Previous Requisite(s) N/A Management - Tlf: (+34) 902 102 101
Operation Management Competences and Learning Results 1. Cross Curricular Competences (1) Analysis and synthesis skills; (2) Planning and organizational skills; (3) Problem solving skills; (4) Decision making skills; (5) Information management skills; (6) Computer science knowledge related to the field of study; (7) Capacity for critical thinking; (8) Autonomous learning; (9) Motivation for quality; (10) Reflection ability; 2. Learning Results Having successfully completed this course, students will be able to: 1. Comprehend the basic concepts of OM; 2. Apply quantitative and statistic skills in the analysis of OM; 3. Be familiar with the analytical tools and technology used in manufacturing industries of business strategy operations; 4. Explain the philosophy of the evolution of total quality management (TQM) and JIT; 5. Apply forecasting models to the cases. Management - Tlf: (+34) 902 102 101
Operation Management 3. Specific Competences Upon completion of this course, students will be able to: 1. Examine the concept of operations management; 2. Explain various quantitative methods related to work measurement, inventory management, scheduling, and job loading; 3. Evaluate the importance of location in relation to strategic operations management decisions and evaluate location alternatives and various layouts that impact business operations; 4. Compare and contrast independent and dependent inventory models; 5. Formulate the application of operations management techniques in the context of manufacturing and service industries. Methodology Hours of work Hours of work Methodology Hours Face-to-face Non Face-to-face Online Video 50 88 hours (60%) Online Forum Discussion 8 Assessment 30 Personal study 30 68 hours (40%) Tasks 22 Practical Teaching 10 Preparation Bibliographic Search 6 TOTAL 156 88 68 Management - Tlf: (+34) 902 102 101
Operation Management Required Textbook(s) Operations Management: An integrated Approach by R. Dan Reid & Nada R. Sanders, 2011, fourth edition. John Wiley & Sons, Inc. Class Schedule Week Lesson Content 1 Introduction to Operations Management 2 Operations Strategy and Competitiveness 1 3 Product Design and Process Selection 4 Supply Chain Management 5 Supply Chain Management (Cont.) 6 Total Quality Management Assignment 1 due 7 Statistical Quality Control 2 8 Just-in-time and lean systems 9 Forecasting 10 Forecasting (Cont.) 11 Capacity Planning and Facility Location 12 Facility Layout 3 13 Work System Design 14 Work System Design (Cont.) 15 Midterm Test 16 “Independent Demand” Inventory Management 17 Aggregate Planning 4 18 Resource Planning 19 Scheduling Management - Tlf: (+34) 902 102 101
Operation Management 20 Project Management Assignment 2 due 21 A Spreadsheet Modeling 22 Optimization 5 23 Waiting Line Models 24 Master Scheduling and Rough-cut Capacity Planning 25 Final Exam Rating System 1. Assessment ASSESSMENT ITEM PERCENT OF FINAL GRADE 2 Assignments 30% (15% for each) Midterm 30% Final exam 40% 2. Grading Scale A+ 96-100 A 90-95 A- 85-89 B+ 82-84 B 78-81 B- 75-77 C+ 71-74 C 66-70 C- 62-65 D 60-61 F < 60 General Expectations Students are expected to: ⚫ Attend all classes and be responsible for all materials covered in class and otherwise assigned; ⚫ Complete the daily required reading and assignments before class; ⚫ Review the previous class notes before class and make notes about questions you have about the previous class or the course reading; ⚫ Participate in class discussions and complete required written work on time; Management - Tlf: (+34) 902 102 101
Operation Management ⚫ Refrain from texting, phoning or engaging in computer activities unrelated to class during the class period; ⚫ While class participation is welcome, even required, you are expected to refrain from private conversations during the class period. Attending Policy Regular and prompt attendance is required. Attendance will be taken at the start of the course. Those that miss their name, during roll call, will be counted as absent. Students can miss up to three classes (including labs) and earn 7% (out of 10%). After the third absence, students will earn a grade of 0% (out of 10%). Arriving late and/or leaving before the end of the class are equivalent to absences. Policy on “Late Withdrawals” In accordance with the policy of UCAM, appeals for late withdrawal will be approved ONLY in case of medical emergency and similar crises. Academic Honesty All students are expected to respect academic honesty policy. Instructors will fail assignments that show any evidence of plagiarism or other forms of cheating and will also report the student's information to the University Administration Office. A student reported to the University for cheating will be placed on the list of disciplinary probation; a student reported twice will be suspended or expelled. Special Needs or Assistance Please contact the University Administrative Office immediately if you have a learning disability, a medical issue, or any other type of problem that prevents professors from seeing you have learned the course material. Management - Tlf: (+34) 902 102 101
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