A Cloud 9 Living Presentation
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A Cloud 9 Living Presentation 4999 Pearl East Circle, Ste. 102 │ Boulder, CO 80302 │ 866.5.cloud9 │ www.cloud9living.com
Who We Are • Founded in 2005 • Named to Inc. 500 Fastest Growing Private Companies in 2010, and the Inc. 5000 in 2011 & 2012 • Dedicated experience company with largest, most diverse experience portfolio in the country • Over 40,000 experiences processed in the past 4 years
How it Works
Customer Purchases Cloud 9 Living Gift for Recipient
Recipient Submits Booking Request to C9
Cloud 9 Schedules Experience with Provider
Cloud 9 Pays Provider 2 Weeks BEFORE Booked Date
Provider Executes Experience
Who We Work With Big or small, Cloud 9 Living’s 600+ experience providers are the best in their field:
What Our Partners Say Rather than us telling you how great Cloud 9 is to work with, we’ve gathered feedback from some of our partners, so you can hear it directly from them! “At Entertainment Cruises, we value the relationship we have with Cloud 9. Their staff is friendly, responsive and easy to work with. Their level of professionalism and detail to customer service aides our company in providing an exceptional experience to our customers. It is a pleasure to work with such a great company that delivers every time”. Liz Gilbert, National Director of Travel Industry Sales, Entertainment Cruises “As we enter our 5th year as a vendor with Cloud 9 Living, we have watched their business grow and ours through excellent service, aggressive marketing and outstanding vendor relations. It has been a pleasure to work with everyone at Cloud 9 Living. Their knowledgeable staff facilitates the booking process with accurate and complete customer information followed by payment for our services in a times manner.” Denise Jennings, Marketing Director, Air Combat USA
What Our Partners Say Continued… “"We truly enjoy working with the great people at Cloud 9 - they make the procuring, handling and scheduling of customers extremely easy. They're always available if we have any questions, and the customers they send to our business are always amazed at the way they've been treated with Cloud9. That makes our delivery of the experience that much easier when the entire business flow is professional. We support and appreciate their business, which allows us the ability to grow our own.” Shane Kost, Owner ,Chicago Food Planet “The successful partnership established with Cloud 9 Living has been built on increased revenue due to the highly professional and courteous customer service Cloud 9 offers. We look forward to building our partnership with Cloud 9 Living as our business continues to grow.” Heather Lutz, V.P. Sales & Marketing, NASCAR Racing Experience & Mario Andretti Racing Experience
How We Market Your Experience • Online • Strategic Partnerships • Corporate • Public Relations/Media
Online
• Organic Search: Cloud 9 Living ranks very well in organic (i.e. non-paid) search results on
Google for countless “gift” search terms. Examples include search terms like terms “experience
gifts”, “unique gifts for men”, “gift ideas for couples”, “Christmas gifts for men” etc.…
• Effective pay-per-click advertising campaign: Cloud 9 Living spends thousands of dollars
online each month targeting individuals looking for unique gifts. Leverage our online
advertising without having to increase your own advertising budget.Strategic Partnerships
Cloud 9 is building partnerships with industry leading brands that will help our experience
providers reach new and larger markets:
Exclusive Experience Gift Company for Chase’s Ultimate
Rewards Loyalty Program. Chase cardholders can redeem their
Chase points for Cloud 9 Living experiences. Currently the
program has over 15 million members.
Cloud 9 Living is one of a select few brands to be featured in
Morgan Stanley Smith Barney’s Reserved loyalty program for
their most discerning high net worth clients. Reserved
members receive special benefits when purchasing Cloud 9
Living experiences.
Through our partnership with VISA, VISA Signature Card
holders receive special benefits when purchasing a Cloud 9
Living experience.Corporate Sales Cloud 9 targets both small and large corporations who use our experiences for employee recognition programs, sales contests and group events. Some of our corporate clients include:
Public Relations
Cloud 9 works hard not only to generate PR for ourselves but for our partners too.
Below are just some of the publications and media outlets in which we, and our partners,
have appeared:
Featuring: Air Combat USA
Dig This! and Zero Gravity Corp.
Featuring: Lather Day Spa
Featuring: Boston Helicopter Featuring: Air Combat USA
Le’Espalier
SkyVenture New HampshireWhy Work with Cloud 9 Living? •Tap into the gift industry with the industry leader in Experience Gifts •We don’t compete with you, rather we provide a supplemental stream of customers you likely aren’t able to reach on your own •Leverage our advertising and marketing efforts to your benefit •We’ll provide valuable customer testimonials and feedback via our internal post-experience survey system
Key Benefits The Cloud 9 Living Partner Program allows you to tap into the $280 billion dollar US gift industry and provides an unparalleled opportunity to grow your business. • Reach new customers and markets • Seamless Booking Process • Increased Revenue • Receive Payment Ahead of Time • Guaranteed Results • Your Policies & Procedures Don’t Change • Lifetime Value of New Customer • Dedicated Account Manager • Receive Valuable Testimonials & Feedback • No Long Term Commitment
Next Steps 1. Sign and Return Marketing Agreement to 866.338.1484 2. Finalize Experience Description 3. Enjoy the Benefits of the Cloud 9 Partner Program!
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