Te Tumu Waiora To head towards wellness - Werry Workforce
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What is Te Tumu Waiora? o Response to recommendations from He Ora Oranga report o National model – basis of budget funding $455m 2019 o New way of delivering mental health, addictions and wellbeing care through general practice o Health professionals with specialist training (psychological and wellbeing interventions) work as part of the general practice team o Holistic model which supports and addresses the physical, emotional and social needs of the person rather than focusing on traditional mental health or addiction needs o Focus on equity and access
Roles - Health Improvement Practitioners (HIPs) • Mental Health Clinicians • HIP’s may be psychologists, nurses, GPs, social workers, psycho-therapists or other health professionals with a mental health qualification. • Deliver focussed evidence informed talking-therapies for all age groups. • Provide advice, training and support for the general practice team.
Health Improvement Practitioners (HIPs) • Low wait times (warm handover) • Services delivered within the practice • Interventions 15 – 30 minutes, and only as many as are needed to get a result • Individual, family/whānau and group based interventions • Write in the shared general practice medical record.
Health Coaches • A non-registered role working as part of the integrated team. • Assists patients to gain knowledge, skills and confidence to become informed active participants in their healthcare. • Goal setting and self management is a core focus. • May be peer/cultural health coaches.
HIPs, Health Coaches and NGO support • No eligibilty criteria – any enrolled patient can be seen. • NGO support workers for social support (housing, economic issues, pre-vocational support etc.)
Cultural • Service for whānau or individuals. adaptability... • Holistic model - support for any issues whether physical, social, emotional or spiritual. • Integration, health coaches and HIPs link with the local community resources including churches, marae and whānau ora services (where these exist).
• Better access – 55% of people are Evaluation seen on the same day for therapy and 67% same day for Health Coach. • Equal access across Maori and NZ European – a big win for ensuring equal access to mental health support • Client satisfaction – 95% of people found session helpful • 71% had a positive change in their wellbeing • Emerging evidence of reductions in prescribing of antidepressants
The model of care
Te Tumu Waiora Canterbury partners
Implementation of Te Tumu Waiora Health Improvement Health coach / Community Practitioner (FTE) Support Worker (FTE) Milestone dates Target Actual Target Actual 1 January 2020 2.6 2.6 2.6 2.6 24 Febuary 2020 5.6 2.6 8.1 2.6 1 April 2020 11.6 5.4 16.8 4.6 1 September 2020 17.0 14.4 24.6 19.9 Remaining FTE HIP 2.6 HC / CSW 4.7 Pilot Tranche 1 Tranche 2 Piki Te Ora Linwood Medical Centre Methven Medical Centre Good Street Medical Doctors on Riccarton University of Canterbury Eastfield Kaiapoi Medical Centre Three Rivers Halswell Health Tinwald Medical Centre Rangiora Family Doctors Rakaia Medical Centre Promed Doctors Travis Medical Centre Rolleston Central Health Eastcare Health Moohouse Medical Centre Durham Health Moore Street Medical Barrington Community Health Centre
Next steps for Te Tumu Waiora o Continue to implement at pace o Strengthen relationships with all organisations involved o Explore existing roles and how these fit into the Te Tumu Waiora model o Working with smaller practices to develop and implement cluster model o Continue to focus on our priority populations, particularly Māori, Pasifika and Culturally and Linguistically Diverse people, to provide greater choice and access to the service
The challenge • Roll out phased over 4 years so will occur in stages • Available workforce capacity is a significant consideration • It is really important fidelity to the model is maintained for consistency/success of service
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