SUS TAIN ABIL ITY - THE WORLD OF OILTANKING VOL. 32/2 NOVEMBER 2020
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THE WORLD OF OILTANKING VOL. 32/2 NOVEMBER 2020 SUS TA I N ABIL ITY
E D I TO R I A L CONTENTS
Contents
AMERICAS 04 A Helping Hand
05 Project Sears Brought to a
Positive Conclusion
06 Solar Energy Proves to Be Bright Idea
for Oiltanking Colombia
Ephemera and APAC 08 Oiltanking Karimun Certification Leads
the Way
Evergreens 10
12
Greening Jurong Island
Sustenance and Hope 10
14 Applause for Approval GREENING INITIATIVE
EMEA 19 German LNG Terminal Making
Sometimes an issue is only a short-lived matter of Ultimately, this issue is dedicated to a real Good Progress
ephemeral importance: “in” today and “out” “evergreen” topic for us: sustainability. It is firmly
20 Cooperation for Safety & Emergency
tomorrow. Unfortunately, COVID-19 is not such a anchored in our corporate strategy. We believe Response in the Port
phenomenon. For months now, we have all been that only a management system based on the
experiencing, in our professional and personal principles of sustainability will enable us to secure
22 Oiltanking Amsterdam Promotes a
Circular Economy
lives, and each in our own way, how the measures our company’s future and tackle the challenges of
to contain the pandemic are changing our lives. the present and the future. Perhaps some readers 24 A Promising Pilot for Soil Sanitation
25
26
What’s more, we can expect this issue to occupy us will remember our “Green Issue” (December Oiltanking Terneuzen Exemplifies
for some time yet. 2011), in which we spotlighted sustainability nearly Green Office
10 years ago. 26 Success for Oiltanking MOGS
However, despite – or perhaps especially because
28 Light On Demand MONUMENTAL
of – the coronavirus situation, we mustn’t neglect As I welcome you to this issue, I wish you happy
let alone ignore other issues that are important to reading and, above all, that you and your families
30 Program ONE – Oiltanking New Excellence
us as people and companies. The topic of stay healthy! 32 Oiltanking Malta’s Push for Sustainability
(corporate) social responsibility in particular has 34 On Cloud 365
taken on a whole new dimension. Among our
colleagues, especially now, there are many – and
PEOPLE 16 We can, we care ... about sustainabilty
very creative – examples of solidarity towards
others. More than ever, it is important for our
Matti Lievonen
CEO | Oiltanking GmbH & PLACES 36 Cultural Experiences | Not Far
Away, But Far from Alike
employees to find a healthy work-life balance,
49 In a nutshell
36
especially now that working from home is becoming
increasingly commonplace. Especially now, we as a 50 Safety Principles
company must once again review the health and
safety measures we have implemented and take a LEISURE & 09 Lexicon | Sustainability – How,
proactive stance.
What, Why FINE DISTINCTIONS
ENTERTAINMENT 39 Sustainability in Action
42 Keeping Sustainability Goals in Sight
44 The Sustainability of Beauty Cover: The "Solar Egg" by
46 An Egg-Cellent Sauna the designer duo Bigert &
Bergström was first installed
Publishing Credits connections Vol. 32/2/2020 Published by Oiltanking GmbH, Corporate Center, Koreastrasse 7,
20457 Hamburg, Germany, www.oiltanking.com, Telephone +49-40-37099-7485, Fax +49-40-37099-7499
48 Number | 13,776
on Mount Luossavaara
Email connections@oiltanking.com Coordinator Gabi Wuestenberg, Manager Communications Editor Renate Eijkholt 51 Reader's Corner outside Kiruna, Sweden.
Design raz design, Hamburg Print Beisner Druck GmbH & Co. KG, Buchholz Published Two times a year 52 Last but not least | Of Smog Suckers More on this on p. 46
Copy Deadline vol. 33/1 January 29, 2021 and Smog Rings © Jean-Baptiste Béranger
ID-No. 2095881
2 CONNECTIONS CONNECTIONS 3
AMERICAS AMERICAS
A Helping Project Sears Brought to a
Positive Conclusion
Hand As the world grapples with this
unprecedented global COVID-19 After announcing the signing
health crisis, Oiltanking North of the contract on June 8,
America has teamed up with its 2020, Oiltanking North
customer Dow to ensure the America formally closed on
supply of hand sanitizer. the sale of the Joliet, Illinois
terminal to Omega Partners
Illinois, LLC on July 31, 2020.
In midst the COVID-19 to the Dow manifold, was used to receive the new product.
FAREWELL The Joliet facility was part of the
chaos in late March 2020, Another tank at Texas City was swapped out of one While the Joliet terminal was a profitable
Oiltanking terminal network for 11 years
Oiltanking North America’s largest and service, cleaned, and made available via a new pipe facility within Oiltanking North America’s
most strategic customer, Dow, came forward with a very connection. Three control valves were added at the loading overall portfolio, selling it was in line with
urgent request. The governor of Michigan challenged racks at Texas City to allow the product to be loaded in a Oiltanking’s global strategy of optimizing its current site visit. A site visit is often one of the most critical steps
Dow’s corporate leadership to produce more Anhydrous safe and controlled manner via both rail and truck. This footprint and putting more emphasis on hub locations in the due diligence of any transaction. After many delays
Isopropanol (IPA) at their U.S. plants for the express alternative came at the lowest cost, provided the greatest where greater synergies exist. In North America, the caused by the pandemic, the Oiltanking Joliet terminal
purpose of supplying critical incremental feedstock for the flexibility to the customer, and was the quickest to execute. current hub is in the Gulf Coast and consists of our Texas was able to host a small group of experts from the
sudden surge in demand for hand sanitizer. While Dow’s City and Galveston County terminals. potential buyer’s team. Social distancing rules and proper
Galveston County Plant had the capability to produce the The commercial teams quickly found common ground on PPE guidelines were strictly adhered to. And, at the end
IPA through a reconfiguration of one of their production how to fund the project, and the Oiltanking Assets & When Joliet was identified as a potential asset candidate of the process, Oiltanking determined that Omega
units, it lacked the ability to store and handle the product Operations group set the plan in motion. Within five for divestment, a structured sales process was set in Partners was the best overall fit to take over the Joliet
logistically. weeks, the IPA project went from urgent request to motion with the colleagues at Mergers & Acquisition in terminal, paving the way for the closing of the transaction.
concept to expenditure approval of terminal, region and Hamburg, and a team was formed that included
Given the backdrop of the global health crisis, and the corporate centre to execution, and Oiltanking Texas City representatives from many work streams. This Just as people and companies around the globe were
pressure being put on Dow to provide workable solutions, received its first product on May 5 – ahead of schedule collaborative ‘Project Sears’ team worked diligently to adjusting to many of their associates working from home,
as a partner it was imperative for Oiltanking to provide and below budget! Dow employees were full of praise for prepare the necessary due diligence information while our colleagues at Oiltanking were given a chance to
options that would meet the needs of its key customer. the Oiltanking team members who made this happen – also facing the challenges of the COVID-19 pandemic. As develop new remote working skills while tackling the
The operational and technical teams from Dow’s plant and they very much appreciated Oiltanking’s agility in part of a global company, Oiltanking associates are challenges of this transaction.
Oiltanking Texas City and Galveston County terminals responding safely, decisively, and with flawless execution. accustomed to working across different time zones, but in
immediately got to work to identify this case the COVID crisis added to the complexity of the Oiltanking is incredibly appreciative of all the hard work
potential solutions. In short order, transaction. Extraordinary measures had to be and dedication that the employees at Joliet have shown
three different solutions were implemented before the colleagues could even entertain a in the past 11 years, and is confident that they are in
developed and mutually vetted. good hands moving forward. Omega Partners
III, LLC owns and operates bulk liquid
The last option identified turned out petroleum terminals in the U.S. states of
to be the preferred solution for both Illinois, Florida, Georgia, South Carolina,
parties. A tank at Oiltanking Nevada, and Kentucky. The terminals receive,
Galveston County, already connected store, and deliver products via pipelines,
railcars, barges, ships and trucks. Omega’s
customers are major and independent oil,
EAGERLY AWAITED ARRIVAL distribution, trading, chemical and agriculture
The first two railcars were
companies. Omega is independently owned
loaded on May 12, with a team
celebration photo taken to and operated, with corporate offices in St.
picture archive, taken before COVID-19 pandemic
commemorate the occasion Louis, Missouri.
4 CONNECTIONS CONNECTIONS 5
AMERICAS AMERICAS
UP ON THE ROOF Solar
panels have been also
installed on the roof of the
Solar
administrative building
investment has since not only cut
Energy
the company’s energy use but
also were the first step towards
reducing its energy dependence
on the public utilities company.
The system is constantly analyzed
for potential improvements and
additional ways to save energy.
Proves to Be Bright Idea For instance the radiation input is
being measured for use in future
designs. A manual configuration
for Oiltanking Colombia was installed to give full control of
the lights to the operator in charge,
that thin-film technology was
chosen, as it is more efficient and
is much more economical compared
to ones involving batteries. The
allowing them to switch the requires less surface for energy administrative building mainly
illumination system on or off as production than the monocrystalline consumes electricity during the day,
needed. Just recently, a battery technology used in the 2011 system. from 8:00 a.m. to 5:00 p.m. During
monitor was installed to monitor the The 286 watt illumination system is the night, its energy requirements
system’s performance and alert the composed of 11 led lights with 60 are practically zero. Due to the solar
staff to any unusual situations. watt control panels that manage the panels’ geographical location
signals of the control valves and (Cartagena), they produce energy
Two years later, in 2013, a solar volumetric flow meters. from 6:40 a.m. to 6:00 p.m. and
energy system for LED lighting and thus can also help to reduce the
control panels in the Truck Loading Oiltanking Colombia continued office building’s energy demand.
Area for diesel and jet fuel was prioritizing the use of energy
installed. The experiences gained to cogeneration by installing solar Currently Oiltanking Colombia is
date were taken into account, so panels on the roof of its administrative installing LED lights for the terminal’s
The Oiltanking terminal in Cartagena, Colombia, is always building in 2016. This perimeter fence. The ten independent
looking for proactive ways to care for the environment. The system with a nominal posts with their respective lights and
power of 15,000 watt solar panels are expected to create
steps taken to date benefit the company as well. connects to the significant savings in terms of energy
electrical network and costs – not to mention enhancing
feeds electricity into security.
the grid without
Our colleagues at the Oiltanking Colombia As long ago as 2011, the terminal storing the energy –
terminal in the Mamonal industrial area have implemented a solar-powered LED lighting so no batteries are
long shown a sense of environmental system in a truck-loading station for night- needed! This solution
awareness. Over the years, important steps time operations. The system included an
have been taken with the objective of array of eight photovoltaic modules, four
combating climate change, including using batteries for energy storage, two charge
renewable or alternative energy. controllers, attachment structure and
LIGHTING THE WAY A solar energy system
associated connections, and wiring. The for LED lighting at a truck loading station at
the terminal in Cartagena, Colombia
6 CONNECTIONS CONNECTIONS 7
APAC LEXICON
MAJOR ACHIEVEMENT
Sustainability
ISCC Certification serves
as a global standard for
environmental, economic
and social sustainability
How
, What, Why
Sustainability is a term Sustainability also includes
one encounters often these the concept of “sustainable
Oiltanking Karimun
days, and is used in many development,” which has
contexts – in fact it is emerged from global
increasingly being touted as environmental policy
Certification Leads the Way the watchword of the 21st
century. Yet the idea of
“sustainability” is hardly
discourse since World War
II. It means striving to
guarantee and develop a
new. As long ago as 1713, good life equally for all
At the beginning of this year, PT Oiltanking Karimun became the first terminal Hans Carl von Carlowitz people on this earth and
(1645-1714), chief officer at for future generations,
in the Oiltanking’s global network to gain ISCC* certification. The company is
the court of the Electorate of taking into account natural
making every effort to retain this exacting certificate. Saxony in Freiberg, called resources. The most
for “sustainable forest frequently quoted
exploitation” in his book definition comes from the
In May 2016 PT Oiltanking Karimun (PTOTK) Certification commencing January 28, 2020. This is “Sylvicultura Oeconomica”: 1987 report “Our Common
successfully commissioned its new state-of-the art not only a great recognition for the company’s efforts He advocated coordinating Future,” also known as the
terminal in Riau Islands province, Indonesia. The in matters of sustainability but also underlines its the consumption and growth Brundtland Report:
terminal with a total capacity of 730,000 cbm is credibility. The certification will need to be renewed of timber volume. At that “Sustainable development
equipped to handle clean petroleum products and at the beginning of 2021, ensuring that colleagues time, large quantities of is development that meets
petrochemicals. PTOTK has been active in the Biofuels will be giving their very best to promote sustainable wood were needed for the needs of the present
market since late 2018, when it started storing Palm measures and retain their certification. The firewood, mining, shipbuilding, without compromising the
Methyl Ester (PME) for one of its customers and certification adds another positive aspect to the as well as for use in salt ability of future generations
subsequently started shipping the product to EU terminal besides its facilities and its strategic location evaporation works. to meet their own needs.”
markets such as Spain, mostly using the customers’ just 37 kilometer southwest of Singapore. Thus it is
ISCC* certification. This standard is needed to well positioned to serve the demand for petroleum In modern usage, the term
demonstrate compliance with the legal sustainability products in Asia as well as to strengthen Oiltanking’s sustainability often means
requirements specified in the European Commission’s position in Asia Pacific as part of a network of ensuring that something is
Renewable Energy Directive (RED) and the Fuel terminals with diverse functionalities. preserved or has a long- BOOK WITH A MESSAGE
Quality Directive (FQD). ISCC is globally applicable lasting effect. The concept is The illustration on the cover
* ISCC (International of “Sylvicultura Oeconomica”
and covers all sustainable feedstocks, including easily illustrated using the © Verlag Kessel, www.forstbuch.de
Sustainability & Carbon showcases its content: Man
agricultural and forestry biomass, bio-based and Certification) image of the forest: As the can actively shape and
circular materials, and renewables. trees get thicker every year, support nature for his own
an attempt is made to determine this growth, for example benefit. Four smaller pictures on each side show
With a view to improving the terminal’s sustainability in cubic meters per hectare. However: not all trees grow at forests and how they are used. On the left, the
Check out our certification uncontrolled exploitation of nature, on the right
efforts and contributions, and after months of the same rate. For example, beech and oak take much
through: the harvest as a result of sustainable management.
preparation and a successfully completed stringent longer than spruce or pine. The “trick” then is to clear only Below woods planted against a backdrop of bare
www.oiltanking.com/076412
audit process, PTOTK finally received its own ISCC as much wood as has grown back in the same period. mountains, and above everything a blessing hand.
8 CONNECTIONS CONNECTIONS 9
APAC APAC
Greening
Jurong Island A GREENER SHADE OF
GREEN Artist impressions
of Jurong Island Highway
(below) before and after
enhancements to the
greenery on Jurong Island © NParks
Environmental protection hectares of reclaimed space that was formed through
and sustainability has been a successive land reclamation works that joined up
major part of Singapore’s drive seven offshore islets with an original land area of
for economic growth and about 991 hectares. The trees will also reduce the
development over recent island’s carbon footprint and promote a healthier
decades. By signing a pledge to and greener working environment, which enhances
drive greater sustainability as a the island’s appeal for business and talent. In the
company, Oiltanking has joined long run, the trees will contribute to a more
the Jurong Island community in sustainable future for this cornerstone of Singapore’s
an initiative launched by JTC* energy and chemical industry, which currently
and the National Parks Board houses a vibrant portfolio of more than 100 leading
(NParks) through NParks’ global petroleum, petrochemical and specialty
registered charity the Garden chemical companies.
City Fund (GCF) to promote the
greening of Jurong Island in Due to the COVID-19 situation, the Jurong Island
Singapore and strengthen its Circular Economy and Tree Planting events have had
ecosystem. to be rescheduled and, coronavirus permitting, will
be held in the fourth quarter of the year. The trees
© NParks
The aim of the project is to plant will be planted along roads and open spaces,
thirty thousand trees on Jurong mimicking a forest structure. In selecting the future
Island over the next three years trees, consideration was given to their hardiness,
© NParks by 2025, beginning in 2019. For drought tolerance, aesthetics, as well as shade
every 300 Singapore dollars provision.
donated to the Garden City
Fund's Plant-a-Tree Program, Oiltanking colleagues in Singapore are optimistic
Oiltanking in Singapore has joined a greening initiative announced by one tree will be planted on Jurong Island. Oiltanking that this initiative will create a positive environmental
is contributing 55 trees, funded by donations from impact in years to come, as the trees mature, and
Singapore’s JTC Corporation* and National Parks Board (NParks) in
Oiltanking staff and the company. The greening of bolster Jurong Island’s reputation as a model for
2019. The greening of Jurong Island started in early 2019 and aims to Jurong Island initiative is part of the One Million environmentally compatible industrial development.
plant thirty thousand trees on Jurong Island over the next two years. Trees movement, which aims to plant one million
* JTC Corporation (formerly the Jurong Town
trees across Singapore over the next ten years in an Corporation) is a government agency in
Presently, about 10,000 trees have been planted on the island. effort to restore nature into the city. Singapore that champions sustainable
industrial development, master planning
clean, green and smart estates as attractive
The additional greenery will help to cool temperatures destinations for talent and the community.
on this man-made island, which consists of 3,200
10 CONNECTIONS CONNECTIONS 11
APAC APAC
families were given their rations in a sturdy, reusable
Sustenance cloth bag that can hold about 10 kg.
While certain categories of essential workers are
and Hope
exempt from travel restrictions, for them every day is
fraught with the risk of infection. Indian Oiltanking
addressed this concern by distributing nearly 2,000
liters of hand sanitizers and 4,000 face masks across
communities to protect essential workers and their
Home confinement during the families.
COVID-19 lockdown has been difficult
Indian Oiltanking also assisted the local administration
for most of us, but many communities in India have it much worse. Being in the district of Raigad where two of its terminals are
confined for months on end is simply not an option for people subsisting on located with a contribution of one million rupees
(more than 11,000 Euros) to India’s Central Pandemic
daily wages. Indian Oiltanking has responded by reaching out to its Fund and the local disaster management authority. In
neighborhood communities to offer basic necessities and a hope their efforts in easing the communities’ woes, this
donation was thankfully accepted.
for tomorrow.
We look forward to the day when people can step out
Talk about a “leap” year coming down hard. homes is devastating to people struggling to put food to work without fear again, when children can return
India, one of the top three hardest-hit nations in on their tables. India’s average daily wage is 264 to the country’s schools and playgrounds, and people
terms of COVID-19 casualties, has witnessed a radical rupees (approximately three Euros), and in many can begin to gradually rebuild their lives. Until that
shift from its usual frenzied pace and rhythm to a pall cases this feeds an entire family. This leaves little to day, Indian Oiltanking stands by its communities,
of silence. Obviously, not being able to leave their nothing for emergencies or “downtimes.” offering them sustenance and hope in the form of
basic provisions.
VITAL APPROACH Indian
Oiltanking supports the
community around its various
terminals with food and
medicine and gives them hope
While Indian Oiltanking’s regular sustainability
measures address education, healthcare and basic
amenities for its neighborhood communities, the
pandemic has challenged the established meaning of
Sustainability. In the pandemic scenario, sustaining
their families to the end of a given week has become
a challenge for several communities. Indian Oiltanking
foresaw this shift, and its terminals and project sites
across India are working with neighborhood and
community organizations to distribute survival kits to
the local communities. A kit contains staple grains,
lentils, spices, tea and toiletries and will sustain a
family of four for two weeks. Over the past five
months, around 10,000 kilograms of such rations
HELPING HANDS Raigad LET’S GO FOR IT At the Raipur
District Administration have reached our communities. At Raipur, to avoid the terminal rations have been
appreciates Indian Oiltanking's use of plastic bags and help an environment that is packed in reusable bags for
sustainability measures already choking under excessive plastic waste, 1,000 two villages
12 CONNECTIONS CONNECTIONS 13
APAC APAC
WELL POSITIONED Besides the cryogenic tank, two spherical
tanks, 44 sets of pressure vessels, 930 meters of welding
joints, and 14,649 meters of pipelines were inspected. They all
passed the test with flying colors, scoring 100 percent
Applause The first inspection period proposed in
communications with the customer was 45
Despite these difficulties, the inspection
schedule was perfectly implemented thanks
for PPROVAL
days, with both tanks undergoing inspection to the excellent teamwork at Oiltanking
A
simultaneously. However, due to the impact Nanjing. Whenever a problem arose, it was
of Coronavirus, the customer faced unusual transparently and effectively solved between
challenges to maintain their business. In the various colleagues involved. This
view of their long term and good cooperation outstanding internal and external cooperation
with the customer, and much to the was instrumental in the successful completion
customer’s gratification, Oiltanking Nanjing of the inspection.
agreed to carry out the inspection on one
tank at a time over a 90-day period, while Another highlight is that, because of the 100
ensuring continuous truck-loading services percent score achieved on all the inspection
with 600 metric tons of output per day. areas, the inspection cycle has been
lengthened to five years, instead of the usual
During the inspection, further challenges four, which saves Oiltanking Nanjing 500,000
ensued: The rainy season, along with high rmb (ca. 62,000 Euro) inspection costs in
temperatures, hampered the inspection the five years.
schedule. Meanwhile, several large-scale
manufacturers nearby had also scheduled * The ammonia system includes one 50,000 cbm
their overhaul and inspection in May and cryogenic tank, two 1,500 cbm spherical tanks,
the boil-off gas (BOG) system, cooling-down
June, leading to a bottleneck at the inspection system, heating system, ship (un)loading system,
authority. truck (un)loading system, and flare system
GREAT BIG SPHERES
Each spherical tank has a
diameter of 15 meters and
weighs 306 metric tons
On July 16, 2020, Oiltanking Nanjing successfully completed the first mandatory
inspection of the pressure vessels in its ammonia system* in 54 days. Amidst
the COVID-19 pandemic situation, it passed with flying colors, scoring 100
percent, producing zero pollution, and with zero incidents.
To prepare for the first mandatory inspection of its COVID-19 first broke out in February, which totally
ammonia system* Oiltanking Nanjing formed a team to upset the original plan. Until the pandemic gradually
draw up a preliminary plan, which also incorporated the stabilized, Oiltanking Nanjing focused its efforts on
expertise and support of colleagues at Oiltanking China communicating with local authorities to get the
Co. Ltd., Oiltanking Asia Pacific, and the Hamburg inspection approved, coordinating with contractors to
corporate center. At the end of 2019, as the team began recruit sufficient numbers of workers, and coordinating
to prepare for the HAZOP (hazard and operability) the on-time delivery of necessary materials with
review, no one could have imagined the challenges suppliers. Thanks to their hard work, the inspection
Oiltanking Nanjing would be facing later on. finally went ahead on May 20, 2020.
14 CONNECTIONS CONNECTIONS 15
PEOPLE & PLACES PEOPLE & PLACES
not only all employees, but also external stakeholders in compliance with the criteria of the “Sustainable
such as customers, business partners, or Non- Building in HafenCity” certification procedure. This eco-
Governmental Organizations (NGOs) are invited, in label is awarded to buildings that demonstrate
order to weigh up which social and environmental issues outstanding ecological quality. But it is not only in
they consider most important. The team also supports Hamburg that a lot has happened in recent years.
local environmental initiatives, defined a strategic
about
framework for charitable involvement including criteria At Oiltanking, an extensive Energy Saving Guideline has
and focus topics, and implements projects at holding been in place since 2010, detailing measures to save
WE CAN, level such as the popular JOBLINGE language training energy and water at the tank terminals. In recent years,
WE CARE … sustainabilty program for young refugees, the “Take a Wish” campaign
during the Advent season, and the annual corporate
donation to SOS Children’s Villages.
environmental projects have also been launched at
many tank terminals, and hundreds of charitable
projects have been carried out in local communities.
And of course sustainability aspects were also taken Ecological and social sustainability has always been
into account in the construction of the company actively lived at Oiltanking and the importance of
headquarters. The building was planned and constructed sustainability is recognized in the Oiltanking 2025
Fridays for Future, the climate crisis, Greta, energy transition, UN Sustainable
Development Goals: Sustainability is on everyone’s lips these days. But what
does sustainable action mean for a company like ours, which historically
has earned most of its profits from fossil fuel related activities?
STRONGER TOGETHER
Oiltanking sites all over the
For many, this in itself may seem incompatible But back to the beginning. The importance of world engaged in a wide
with the term “sustainability.” In fact, however, sustainability was formally acknowledged within range of volunteer efforts to
humanity will continue to depend on fossil fuels for Marquard & Bahls more than ten years ago. In 2010, support their communities.
Including our colleagues in
many years to come. So it is important that companies a group function was created dedicated explicitly to
Brazil, who helped sea turtle
in our line of business are as environmentally friendly the topic. A lot has happened since 2010. This hatchlings make their way
and socially responsible as possible. In the long term, summer, Marquard & Bahls published it’s tenth safely to the Atlantic Ocean.
companies can only be successful if they meet the Sustainability Report – in accordance with the globally
needs of customers today, without endangering the leading Global Reporting Initiative (GRI) standard –
quality of life of future generations, or the that incorporates the data from all of the Group’s
environment. sites around the world. Another milestone was
reached late last year with the HEALTH Oiltanking and
completion of a sustainability its employees supported
Houston’s food bank
dashboard that shows all
financially and with
sustainability indicators and volunteer work to help
developments of the past few ensure that schoolchildren
years at a glance and a group receive a warm lunch.
sustainability strategy has
been defined.
ENVIRONMENT On the occasion of
World Environment Day, employees
The Marquard & Bahls and their family members in Puerto
sustainability team also Rosales, Argentina, helped to
conducts biennial global reforest previously unused land on
stakeholder surveys, to which the terminal premises with valuable
trees. Meanwhile, colleagues at IOT
in Navghar planted new trees as
part of the “Step up” program, and
colleagues from Daya Bay rolled
AT A GLANCE The sustainability
up their sleeves to clean
dash board enables detailed
up the beach.
analyses of the sustainability
indicators
picture archive, taken before COVID-19 pandemic
16 CONNECTIONS CONNECTIONS 17
PEOPLE & PLACES EMEA
HEALTH Colleagues in
South Africa volunteered at a
soup kitchen to help provide
German LNG Terminal
Making Good Progress
food to homeless people.
Colleagues in Singapore went
the extra mile by participating
in the Run for Hope, which
seeks to empower people in
the fight against cancer.
The plans to build and operate a multifunctional LNG import and distribution
terminal in Brunsbüttel, Germany, continue to move forward. Colleagues
from Oiltanking are also involved in the 30-member team for this project.
CULTURAL AND
HUMANITARIAN EFFORTS
Oiltanking employees in Pisco, The terminal in Brunsbüttel, not far from Hamburg, procedure as EPC suppliers. The ongoing final phase
Peru, brought some Christmas will provide a range of services in future: loading and consists of a comprehensive revision of the plans with a
joy to children from socially
unloading of LNG tankers, temporary storage of LNG, view to “value improvement,” and a detailed price update
disadvantaged families.
regasification, feeding natural gas into the German grid, to ensure the project’s cost efficiency. The permitting
and distribution by ship, tanker, and tank truck. The project process, which began with the “scoping” phase in early
team currently comprises around 30 employees, including 2019, will continue as well. Above all, a planning approval
picture archive, taken before COVID-19 pandemic colleagues from Oiltanking. Besides Oiltanking, the Dutch and a permit in accordance with the German Federal
companies Gasunie LNG Holding B.V. and Vopak LNG Immission Control Act are required if the terminal is to be
Holding B.V. are also involved in the joint venture. realized. Public participation in the process will be an
strategy, where it has now been anchored in the business and to lead our sustainability journey into the important step in this procedure.
organization as a “key enabler” and a dedicated function future. Together with a passionate team of colleagues The Brunsbüttel location is ideally situated: The port
within the business. from across Oiltanking, we have formed a working provides excellent access for Q-Max class tankers carrying There are now 36 comparable terminals across Europe. A
group to help us to finalize the sustainability strategy LNG. From here, it is only about three hours by ship to the number of framework agreements have already been
Sustainability falls under the responsibility of Liz framework and to define the Oiltanking specific Port of Hamburg, where the LNG is needed as fuel for the concluded with potential customers for the Brunsbüttel
Mayhew, who took on the role of Senior Vice President measures and KPI’s we aim to achieve. shipping industry. The LNG terminal at the entrance to the terminal. Organizations such as the Chamber of Industry
Human Resources in November, 2019. In her role, Liz Kiel Canal provides access to the Baltic and Scandinavian and Commerce, the Hamburg Port Authority, and the
reports to Matti Lievonen, CEO Oiltanking, and is So much has been already achieved by our Oiltanking markets. In the terminal’s immediate vicinity is the largest German Shipowners’ Association expressly support having
responsible for People and Communications as well as global teams. We are excited about advancing the contiguous industrial area in the region, the ChemCoastPark, Germany’s first LNG terminal in Brunsbüttel.
sustainability. To further emphasize the importance of important topic of sustainability and to sharing our where many energy-intensive
each of these areas of responsibility, the function was strategy, future initiatives and results with our companies are based. Potential
recently renamed accordingly to People, Communications employees and stakeholders. We look forward to customers as well as possible FUTURE PROSPECTS Artist’s rendition of
& Sustainability. establishing a global Oiltanking sustainability community suppliers of the heating the LNG terminal, looking east
and to our continued partnership with the group required for the regasification
Under Liz’s leadership this year we are focusing on the sustainability team. process can be found here,
creation of a sustainability strategy specific to Oiltanking enabling the establishment of
(aligned to the group strategy) with clearly defined Sustainability management concerns us all. It is not be efficient synergies.
roles and responsibilities and specific goals, measures the responsibility of a single department or group
and KPI’s for implementation. function, but of the entire organization. Collectively we Several milestones have already
can make a significant positive impact. been reached in recent months:
Until now we have been reliant on the support of the In June this year, German LNG
group sustainability experts Anna Weritz and Sarah Terminal selected the Spanish-
Dannenfeldt, Marquard & Bahls. Whilst we will continue German partnership COBRA
to collaborate with the group sustainability team, 2020 Instalaciones y Servicios S.A.,
is the year in which Oiltanking takes a big step forward SENER Ingeniería y Sistemas
in it’s sustainability journey. At time of writing the Please read here more about S.A. and TGE Gas Engineering
the project
search for a dedicated Oiltanking Sustainability Manager GmbH as candidates for the
www.oiltanking.com/013231
is well underway to bring functional expertise into the final phase of the tender
18 CONNECTIONS CONNECTIONS 19EMEA EMEA
picture archive, taken before COVID-19 pandemic
MOTTO “What we do together can be done
with less, but we do it better and with secured
Oiltanking Amsterdam is active in COOPERATION FOR manpower and resources” – Rob Eijkholt (holding
SAFETY
GBA sign) of Oiltanking Amsterdam, surrounded
two partnerships for fire safety and by representatives of the GBA cooperation at the
incident management: AMAS/AYMA* signing of the membership agreement
and GBA**. These collaborations
underscore and strengthen the
company’s long-term durability and
& EMERGENCY
RESPONSE IN
sustainability goals.
THE PORT
EFFECTIVE COOPERATION
Public-private partnerships
ensure high-quality,
professional, and rapid
intervention
a full-surface tank fire. The equipment is managed by
personnel and trucks from the two public fire departments.
The target for AYMA is to be operational within four hours
after an alarm is raised. Thanks to the collaboration, the
parties can share the investment in complex equipment,
and are additionally guaranteed the expertise of professional
firefighters.
In 2016, Oiltanking Amsterdam joined the GBA**, a
collaboration that resulted in a specialist industrial-fire
service with a dedicated firefighting station in Amsterdam
harbor. A specialized fire service that went operational in
April 2020, it guarantees a team of six professional
industrial fire fighters, available nearby 24/7, and with a
response time of just six minutes after alarm. The GBA is a
collaboration between 15 companies in the harbor, the port
BRAND-NEW BUILDING The staff and vehicles of the GBA collaboration** authorities, and Amsterdam’s regional fire service.
are ready for operation within six minutes of receiving an alarm Oiltanking participated actively in its launch and currently
has a seat on the board alongside the other stakeholders.
Oiltanking strongly advocates this type of collaboration:
The Oiltanking Amsterdam terminal is located in prepare for tank fire scenarios. The other is a They enable a higher-quality, faster response using
the port of Amsterdam, one of the largest port in collaboration with other industries, port authorities, complex firefighting equipment, for which the costs are
Europe and one of the largest petrol-handling port in and the regional fire service to prepare for industrial shared, and also regularly gets the company around a table
the world. Many industrial and logistical activities, fires and rescue and spill scenarios that are smaller with key stakeholders, both public and private. This
some of them bearing potential hazards, are than tank fires. provides opportunities to discuss such topics as safety,
carried out here. In order to minimize any environmental protection, and sustainability for the area.
adverse effects on People, Environment, In 2010, Oiltanking Amsterdam joined AMAS/
* AMAS/AYMA (Amsterdam Mutual Aid System/
Assets and Reputation (PEAR) in the event of AYMA*, in which six storage companies and Amsterdam Ymond Mutual Aid)
a fire incident, a fast and professional the public fire services have joined forces to ** GBA (Gezamelijke Brandweer Amsterdam = Unified
Industrial Fire & Rescue Service Amsterdam)
emergency response is of utmost importance. be prepared for fighting tank and bund
Which is why Oiltanking Amsterdam has entered (catchpit) fires. The six tank-storage companies
into two partnerships for fire safety and incident involved in this collaboration have invested in A CRUCIAL HUB The Oiltanking terminal is located in
management. One is with six other large tank-storage firefighting equipment, pumps, large amounts of the port of Amsterdam, which has developed into one
companies in the port, and the safety authorities, to foam, and high-volume monitors for the (rare) case of of the most important petrol ports in Europe
20 CONNECTIONS CONNECTIONS 21EMEA EMEA
CIRCULAR ECONOMY The
construction materials of the five
metals) components on site and sort them
dismanteld tanks at Oiltanking
into containers by type of metal. Once the Amsterdam will serve
various types of metal are cut to size, the other purposes
metals are melted down in a furnace by a
specialist such as Tatasteel IJmuiden. After
melting, the liquid metal is reused in the
production of various semi-finished
products (full rolls of sheet metal) – by a
range of industries. The automotive
industry, for instance, uses these full rolls
to manufacture car parts, thus establishing
Oiltanking a sustainable circular economy.
Amsterdam Any debris (bricks/clinkers/asphalt) was
separated on site by type of material, and
Promotes a forwarded to a recognized recycling
company, where the ‘waste’ is further
Circular crushed into various-size stone granules
and reused, e.g. in the surfaces and
substructure of highways. Electrical cables
Economy
were collected separately, and reused if
possible.
Any residual molasses remaining in the
tanks was siphoned off using vacuum trucks
and transported to animal feed companies for use in their they are turned into new plastic products. The residual
production process, e.g. as a binding agent for chunks of waste, most of it organic, is processed into compost.
animal feed.
SNAPSHOT FROM THE It took just six weeks to successfully complete the
PROCESS Only the bottom The stone/glass wool left over after dismantling is first “dismantle and remove” mission at Oiltanking Amsterdam
and first shell course are left of shredded, then put through a sieve and separated into – within the allotted timeframe, and in keeping with the
tank T 605. Once the steam coils are three fractions: clean wool, any shreds of foil, and residual objective of contributing to a circular economy,
dismantled, the remainder of the tank will
waste. The clean wool is then delivered to brickworks, generating as little waste as possible, and disposing of
also be taken away and can be reused
where special clay is added to it. From this mixture, new any hazardous waste through an accredited and certified
bricks for interior walls can be produced. The contractors waste processor.
forward the shreds of foil to plastic recycling plants, where
Oiltanking's high sense of social responsibility when it comes to sustainability and
recycling is also reflected in its choice of preferred suppliers. Besides their safety
performance, they are increasingly judged on their contribution to society and
sustainability. Read on for an excellent example of this at the Oiltanking Amsterdam
terminal in the Netherlands.
When five tanks used for molasses storage at the the contractor chosen pledges to recycle and reuse 100
Oiltanking Amsterdam terminal needed to be dismantled percent of all the objects it dismantles – which makes them
and removed, the contractor for the task was very carefully a perfect fit for Oiltanking’s focus on sustainability.
TANK WALLS BECOME CAR FROM TANK TO FEED TROUGH ENTERING THE FAST
chosen. Not just for their professionalism and expertise in
DOORS After melting, the iron no Residual molasses from the LANE Debris from the
the petrochemical industry with regard to dismantling and In mid-August 2020, the contractor began to collect and longer used at the terminal can dismantled tank can be processed as terminal can be used as a
removing defunct tanks and other objects. But also because separate the ferrous/non-ferrous (iron/high-grade be reused in the car industry an ingredient of animal feed substructure for highways
22 CONNECTIONS CONNECTIONS 23EMEA EMEA
GREEN AMBIENCE
Office plants boost
sustainability and
promote health
Oiltanking Terneuzen
Exemplifies Green Office
As part of its commitment to supporting the reduction of
greenhouse gas (GHG) emissions, Oiltanking Terneuzen
in the Netherlands has taken a number of measures.
Here are two that you are actually encouraged
to try at home.
A Promising Pilot Two years ago, all offices at Oiltanking Terneuzen got a
IN SITU PIONEER The Oiltanking facility in fresh coat of paint and were redesigned. In doing so, plants
for Soil Sanitation Amsterdam is the first Dutch terminal to
apply In Situ Thermal Remediation
were an essential consideration, for obvious reasons: A
plant can make an office space look fresher in the blink of
Plants may help purify the air, but the office still needs to
be cleaned, of course. Here, too Oiltanking Terneuzen is
an eye. Plants also promote productivity, and the color pursuing the green approach. In line with its principles of
green has a proven calming effect, thus reducing feelings corporate social responsibility, the cleaning staff work only
The Oiltanking terminal in Amsterdam is the first within the Oiltanking network and of stress and haste. Besides this positive effect on health, with ecological products, which are better for the
among Dutch terminals in general to use ‘Thermal In Situ Remediation’ in a six- many plants have also strong air-purifying properties, environment because they are biodegradable and therefore
increase the ambient humidity, and help to absorb noise. harmless compared to synthetic cleaning products. They
month pilot to sanitize contaminated soil. The project was launched in July 2020.
are also better for the health of the cleaning staff
Oiltanking Terneuzen rents its office plants through a local themselves, as well as for the office employees, as chemical
On the Oiltanking Amsterdam premises, there are Thermal In Situ Remediation uses solar power to heat the business and pays an annual lease amount for their detergents can contain all kinds of harmful substances that
several spots where historical contamination by petroleum soil as follows: First, the solar collectors heat the glycol in maintenance. Every six weeks the plants are taken care of. can cause irritation or respiratory problems. The workwear
products exists. Committed as it is to minimizing its a closed system. The heated glycol heats water in two So our colleagues don't have to do anything but perhaps of Oiltanking colleagues is also laundered using eco-friendly
environmental footprint, Oiltanking is constantly searching boilers. The water is then transferred into the ground via talk to them occasionally! This small investment goes a products that are free of bleach and other aggressive
for the best way to fulfill this integral part of its HSSE the closed system, which has a maximum heat capacity of long way to creating a nice ambiance and contributes to a ingredients. This means that they cannot permanently
policy by remedying this contamination. 60 degrees Celsius. The introduced heat increases the healthy working environment. stain the clothing, which therefore lasts for a longer period
© picture pending NParks
effectiveness of the biological and physical processes of time. And finally, all the cleaning
Direct soil remediation is not possible at most as it speeds up the natural decomposition of the products have a delightful scent.
locations on the Amsterdam terminal, since contamination. If there is insufficient solar
the contamination is underneath current power available, additional electrical With these two initiatives, Oiltanking
infrastructure (e.g. pipelines and tanks). heating is automatically used to ensure Terneuzen leads the way for how
So our colleagues are actively reviewing that the soil is continuously heated; sustainability can be put into practice in
possible solutions for sanitizing the soil this option was added to ensure that the daily office routine. Hopefully this will
without having to remove the the task can be accomplished within serve as encouragement for employees
infrastructure, investigating techniques the six-month term of the pilot. to apply these principles at home as well.
as well as costs. In 2019, Oiltanking
Amsterdam teamed up with Arcadis, a This trial will help us to learn more
leading global natural and built-asset about thermal effects on pollution, and
design & consultancy firm, to launch a sound out the possibilities and
pilot “Thermal In Situ Remediation” limitations of the technique in
project. The technique has proven itself anticipation of a possible future large- CLEAN BUSINESS
GREEN SPOTS Oiltanking The cleaning products
previously in America. Now Oiltanking scale use at Oiltanking Amsterdam and
introduced this label as a unifying used at Oiltanking
Amsterdam is the first one to test it in the bracket for its environmental perhaps even other Oiltanking Terneuzen are eco-friendly
Netherlands. projects and initiatives terminals. and smell delectable
24 CONNECTIONS CONNECTIONS 25EMEA EMEA
MONUMENTAL Each new tank has concrete walls, with
192 steel-reinforced concrete columns supporting a roof
Success
that even heavy trucks can safely drive on
COMBINED STRENGTH Given a workforce
of approximately 1,200 workers on site,
ensuring workplace health and safety issues
was an extra challenge
Location is part of the reason the oil market earlier in the year 2020
terminal has been such a success certainly helped in causing the
since it took up operations on April initial tank capacity to be fully
for Oiltanking MOGS 17, 2020. The first phase of the
terminal comprised nine tanks with
booked in next to no time.
a total storage capacity of 1.6 In due course, Oiltanking MOGS
million cbm (10 million barrels), will offer potential clients the
that were brought into operation in chance to participate in auctions
phases. The final phase was via matrix.global – a transparent,
completed in September 2020. competitive platform for individual
Another factor in the terminal’s companies to bid on available tank
success was the decision for in- storage capacity at the Oiltanking
ground concrete tank technology MOGS Saldanha Bay facility.
rather than conventional above- Qualified customers who complete
ground steel tanks. This was a good the Matrix and Oiltanking MOGS
choice not only in terms of cost and documentation will be notified in
safety, but also from an advance of upcoming auctions.
environmental standpoint. The tank Customers can use the matrix
design utilizes land very efficiently auction platform to bid on term
and poses a low pollution risk storage contracts for the exclusive
thanks to the double-containment use of a defined number of storage
lining system. tanks for a specific time period.
The terminal mainly offers blending Depending on future developments
and make/break bulk services for in the crude oil market, the terminal
crude oil from the Americas and has the potential to be expanded
West Africa transiting to Asia. So with another three tanks.
the contango situation on the crude
Oiltanking MOGS Saldanha ‘Concrete’ facts
at a glance
Tank capacity 10,089,000 barrels Volume of earth moved 1,300,000 cbm of
Since the Oiltanking MOGS Saldanha terminal for crude oil blending and storage Tanks 9 (each 178,000 cbm)
imported material
was commissioned on April 17, 2020, it has been on track for success. There are Jetty capacity 300,00 dwt Approximate volume of concrete 165,000 cbm
multiple reasons for this. Tank types Burried concrete tanks Approximate number of mixer
truck loads 27,000
Tank sizes 178,219 cbm
Approximate tonnage 59,000 tons
Berth 1
The port of Saldanha Bay is located approximately 140 Saldanha chose this strategically key location for the Maximum concrete demand
Products Crude oil
kilometer north of Cape Town and connects one of the construction of a new, state-of-the-art crude oil terminal per day 500 cbm/day
Service Tank-to-tank transfer,
busiest energy transit routes from the Americas and West facility in accordance with the highest safety and Number of columns 2,304 (192 per tank)
vessel loading and
Africa to Asia. This makes it an excellent location for environmental standards. It is connected to an existing
unloading, Blending Total lengths of pipeline 50 km
blending crude oil. It is also the largest and deepest natural jetty which can handle vessels up to VLCC (Very Large
port in the Southern Hemisphere, able to accommodate Crude Carrier (200,000 - 350,000 dwt)) size. Access types Tanker
vessels with a draft of up to 21.5 meters. Oiltanking MOGS Draft 20.5 m
26 CONNECTIONS CONNECTIONS 27EMEA EMEA
Light On Demand Although the project is still in its infancy at the terminal,
THE NETHERLANDS
the management and staff are keen to explore and
build awareness of innovative solutions that help
Oiltanking Terneuzen is one of several public- and private-
conserve energy and promote sustainability.
sector partners that are collaborating across borders in the
* Natura 2000 is a European network of protected natural
Interreg Flanders-Netherlands program. The aim is to reduce areas. In these Natura 2000 areas, certain animals, plants
and their natural habitats are protected in order to
the material footprint of the processing industry in the preserve biodiversity
North Brabant
southern Netherlands and Flanders while also achieving ** “Lighting as a Service” (LaaS) is a service-based business
model in which light service is charged on a subscription
Zeeland
basis rather than via a one-time payment
economic benefits.
Antwerpen Limburg
As part of the Interreg Flanders- adjacent to Natura 2000 sites*. Some of West East
Flanders Flanders Limburg
Netherlands program initiated by the these 161 designated areas are not too far Flemish Brabant
European Union, Oiltanking Terneuzen is from Oiltanking Terneuzen. BRUSSELS
participating in the “Circular Maintenance”
program with a focus on the “Light on The “Circular Maintenance” program sets
Demand” (smart lighting) subproject. The out to limit the use of raw materials so as
INTERREG FLANDERS-NETHERLANDS
aim is to ensure that supplementary light to reduce the material footprint of the
is only provided when and where it is industry in a sustainable way. It pursues
The highlighted areas shows the five
Belgian provinces (dark blue) and three
BELGIUM
actually needed. This will promote three objectives: Dutch ones (light blue) that are participating in
awareness of sustainability, save money by • Reduce annual lighting-related energy this cross-border cooperation, which subsidizes
projects for smart, green, and inclusive growth
helping to reduce energy consumption, and consumption by up to 50 percent
also curb light pollution. In the Netherlands, • Reuse existing fixtures wherever possible
light pollution particularly affects areas • Validate “Lighting as a Service”(LaaS)**
28 CONNECTIONS CONNECTIONS 29EMEA EMEA
“good
Oiltanking has a
track record of
In essence, Program ONE addresses To address these and other questions, a series of
growth, but we need the following priority areas: individual terminal assessments will take place. At the
to be more resilient to • Oiltanking’s vision is to ensure “peace of mind in liquid
storage logistics”. So, how can we become more efficient
end of each assessment we will develop ONE plan which
will cover terminal specific improvement actions.
the increasing while not compromising on safety targets? It is important to emphasize that Program ONE is not
• The Oiltanking mission is to focus on our customers’ about one-time improvements, but about initiating a
headwinds that our needs by providing innovative solutions in a responsible culture of continuous improvement and striving for
and safe manner. So, how can we bring our service excellence in Oiltanking. This is not just a handy phrase:
industry faces and offerings in even further alignment with the needs of our Reaching excellence is a journey, a journey that compels
– Initiated by the corporate center – focus on how we can customers?
• How can we make use of digitalization and technology
our organization to continuously improve on our quest
for perfection and enabling perpetual business growth!
structurally improve trends to support our primary and supporting business
processes?
the way we conduct • How can we better balance priorities between sustaining
Performance optimization is a crucial and improving investments?
steppingstone of the Oiltanking Strategy 2025 and
our business. Program
will require our organization to go through a
substantial transformation process in order to reach
ONE is an important
our goals. To support our organization on this complex element of our To sustain the new excellence, all parts of
journey, Program ONE – Oiltanking New Excellence
– has been established as one out of nine strategic Oiltanking Strategy our organization must work in sync:
building blocks within the Oiltanking Strategy 2025.
2025 and key to
The goal of Program ONE is to increase the value of
our terminals by improving our core processes to
reaching our goals. I Process excellence:
We implement simple, fast,
Exceed customer expectations:
We understand our customers’
am therefore very
repeatable and error-proof needs and provide exceptional
achieve and sustain leading performance in reliability standards and processes following customer service. We go the extra
and efficiency while adhering to the highest standards lean principles. mile and maximize the potential of
Process
for safety in a cost-effective and profitable manner. much looking forward excellence Exceed customer
expectations
our existing portfolio.
Joanna Abram, Program Lead, who leads this global
strategic program at Oiltanking, worked with internal
to Program ONE Innovative solutions:
We focus on our customers’ needs
Strategic
direction Strategic direction and focus:
”
by providing innovative solutions in and focus We align all our activities with our
and external experts to design the program using her
extensive experience in efficiency improvement,
moving ahead! a responsible and safe manner. Innovative
solutions
strategy 2025 and the values of
our organization.
process optimization, organization development &
Commitment to quality:
transformation, as well as lean management and Six- Matti Lievonen, We are committed to providing our Employee
Employee involvement:
external and internal customers involvement
Sigma methodology. CEO Oiltanking We build on the commitment and
with products and services that knowledge of all our employees
fully satisfy their requirements. who are key for the success of
Commitment our company.
Program ONE bundles industry expertise with to quality
performance optimization knowledge to seek Safety performance: Leadership
excellence at our terminals and maximize the We pursue a systematic engagement Leadership engagement:
management of process safety, We attract the right people,
opportunity to share best practice, resources and personal safety and health, develop leadership and
commercial relationships. environmental protection, Safety competences, establish the right
reliability, and efficiency to achieve performance culture and enable the desired
top performance. behaviors to execute our strategy.
30 CONNECTIONS CONNECTIONS 31You can also read
