Support Each Other - The Grange Community Centre
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Support Each Other
13 August 2020
Dear Community
These challenging times have meant that many of us have experienced challenges that we would have
never expected. We want you to know that we are here to support you.
We have collated a list of services that may be of assistance to you, family, friends, or even a colleague.
Please share this, often people will not put their hand up and say that they need help. Having this
information gives people the opportunity to reach out if and when they may need it most. Lets be kind
and support each other.
Rent
Tenants Union Victoria has information and an email support service to help private renters understand
their rights and responsibilities.
Ph: 9416 2577 Monday to Friday 10am to 2pm
https://www.tenantsvic.org.au/advice/coronavirus-covid-19/
WEstjustice
Free legal help to people in the western suburbs of Melbourne. They can assist with a range of everyday
legal issues including tenancy. https://www.westjustice.org.au/ or Ph: 9749 7720
Mortgage
Bank or Financial Lender
Some banks have eased conditions of loan repayments for customers in
financial hardship, including deferring or restructuring home loan repayments.
Contact you bank for assistance.
WEstjustice
It is an integrated legal and health wellbeing program that provides legal assistance, social work and
financial counselling to people experiencing mortgage stress.
Ph: 9749 7720 or Email: admin@westjustice.org.au
Homelessness
Unison
Assessment, referral, advocacy and financial assistance to help people access housing
Ph: 1800 825 955 Monday to Friday 9am-5pm
For assistance outside of these hours, please call the St Kilda Crisis Centre on 1800 627 727 (free call).
Council Services
If you want to find out what Council services are operating, or are looking for supports services
https://www.wyndham.vic.gov.au/services-facilities-during-covid-19-0
or Ph: 9742 0777
Financial
Centrelink
Online financial resources for existing customer
https://www.servicesaustralia.gov.au/individuals/help-emergency
Crisis payments phone 132 850
MoneySmart
COVID-19 making financial decisions has resources to help manage on a low income, urgent help with
money, financial counselling, problem paying bills, and how to budget.
https://moneysmart.gov.au/
National Debt Help
1800 007 007
Utility Bills
If you are having trouble paying your bills contact your service provider. Be honest about your situation
they can assist you to make a plan.
Utility Grant
If you are eligible, you can phone your electricity, gas or water retailer to request an application for Utility
relief grant. Check eligibility at https://services.dhhs.vic.gov.au/utilityrelief-grant-scheme.
Mental Health Support
Lifeline
Ph: 131 114 or lifeline.org.au
Beyond Blue
Ph: 1800 512 348 or coronavirus.beyondblue.org.au
Kids Helpline
1800 551 800 or kidshelpline.com.au
General Practitioner or Local Doctor
If you are struggling with your mental health and wellbeing talk to your doctor.
Many medical practices are now offering telehealth appointments.
Your doctor can assist you with a mental health plan.
The Government has increased the number of subsides appoints that you can access.
Community Counselling
The Youth Counselling Team are providing counselling support to all members of the community above
the age of 12 during the COVID19 Pandemic.
Ph: 8734 1355 or email youthconselling@wyndham.vic.gov.au or
online https://www.wyndham.vic.gov.au/community-counselling-enquiry-form
Food Relief
Salvation Army
Food Vouchers and take away meals Ph: 9731 1344
Uniting Wyndham
Food Vouchers and Food Parcels Ph: 9051 2000
Wyndham City Council
Food Parcels—Youth Resource Centre Ph 8734 1355
Manor Lakes Community Centre
Food Bank—Wednesday 9.30-11.30am
Ph: 8734 8934
Wyndham Park Community Centre
Cooked & Food Bank—Ph 8742 3975
Coronavirus—COVID-19
Ph: 1800 675 398 (State coronavirus hotline)
https://dhhs.vic.gov.au/coronavirus
For translated information and information relating to current restriction levels, testing site please call
the hotline or go to the website for more information.
Testing Sites
Tarneit - Drive-through
Wootten Road Reserve Tarneit, 25/51 Wootten Rd, Tarneit
10am-6pm, Mon-Fri 10am-4pm, Sat-Sun
Hoppers Crossing — Drive through
Pacific Werribee, 250 Heaths Rd, Hoppers Crossing
Weekdays only: 9am-5pm; closed on weekends
GP referrals for other testing sites across Wyndham.
Social, Health & Wellbeing
The Grange Community Centre is hosting a range of different activities, including Yoga, Fitness,
Meditation, Community Chat’s & Interactive Online Playgroup
https://www.grangecommunity.org.au/events
or Ph: 8742 8000
Wyndham Together is a online platform hosted by
Wyndham City Council which includes a range of online
activities that are being run by members of our
community. https://www.wyndhamtogether.com.au/
Family Violence
Western Integrated Family Violence Committee
https://www.wifvc.org.au/getting-help
Safe Steps Family Violence Response Centre
24/7 crisis support for women and children in Victoria 1800 015 188
1800 RESPECT (NATIONAL)
1800 7377 328
Men’s Referral Service
1300 766 491
Child Protection
131 278
Family Violence Outreach Services
Women's Health West 03 9689 9588
SPECIALIST SERVICES
Aboriginal Family Violence Prevention and Legal Service (Djirra)1800 105 303
Intouch Multicultural Centre Against Family Violence 1800 755 988
Seniors Rights Victoria 1300 368 821
If you are in immediate danger call 000
Access to Groceries
COLES – Online Priority Shop (COPS) – 1800 455 400
or send query text (with all your ID) to 0429 989 656, or go online to register
https://shop.coles.com.au/a/national/content/coles-online-priority-service-application
For most vulnerable and isolated
IGA – Priority Shop – 1800 018 384
Eligibility criteria apply:
Seniors, people with a disability, those with compromised immunity, those required to self-isolate
WOOLWORTHS - Priority Assistance – 1800 000 610 for general assistance with online
Or go online to register https://www.woolworths.com.au/shop/discover/priorityassistance
Eligibility: Seniors, people with a disability, those with compromised immunity,
those required to self-isolate
Find Child Care Family Helpline
Please let families know there is a national toll-free helpline available
for those looking for child care during COVID-19. ACECQA has
established the helpline to support families, including essential
workers and those with vulnerable children.
Families can call the helpline on 1800 291 041 from 9am to 5pm (AEST), Monday to Friday
Local Grocers—Home Delivery
The Market place—Ph: 7379 7336, 9401 3948
marketplacefresh.com.au
The Veggie Car—Ph: 0434 156 992
Sabjiwale—Ph: 0474 433 591, 0449 956 812
My Spices
www.myspices.com.au
Online Butchers Melbourne—Ph: 0410 937 813
www.Onlinebutchersmelbourne.com.au
The Dry Aged Meat Co—Ph: 8360 3099
thedryagedmeatcosales@gmail.com
Sri Murugan Stores—Ph: 0449 777 227
SkipdQ - Delivery App
www.facebook.com/skipdq.com.au
Andy B's Fruit and Veg
andybfruitandveg@gmail.com
Dank Co. Fresh—Ph: 1800 326 526
www.dankcofresh.com.au
sales@dankcofresh.com.au
Market in a Box—Ph: 0448 311 816
Lets take this opportunity while in lockdown to
www.marketinabox.com.au
support local business.
marketfruitandvegetables@gmail.com"
Many local business have become innovative and
Simply Fresh Fruit — Ph: 03 8787 7087
are delivering.
www.simplyfreshfruit.com.au
info@simplyfreshfruit.com.au
Support Each Other
Please reach out to family, friends, neighbours, colleagues and ask RU OK? And most importantly look
after yourself, and please ask for help if you need it. People are willing to help they just need to know
that you want it.
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