Student Housing Community Standards - Graduate Hotels
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Student Housing Community Standards
Welcome to Graduate Bloomington! We are so glad you have chosen to make Graduate your home this
semester. We look forward to providing our student leaseholders with well-maintained accommodations in a
comfortable, professional environment. For us to truly create this type of environment, we will need each of
our guests to agree to the same community standards.
Graduate Bloomington Student Housing Community Standards are intended to provide each resident with basic
guidelines on:
• Hotel Access
• Public Areas & Guest Rooms
• Standards of Conduct
• Housekeeping Service
• Final Walk-Through and Departure
• Student Lounge
• On-Site Student Contacts
• Extension or Non-Extension of Leases
Hotel Access
ENTERING & EXITING THE BUILDING
All building occupants enter and exit through our lobby located on the first floor or through our parking garage
if this applies to you.
During the early morning hours of weekends and special events, the doors may remain locked until 6 am, but will
be monitored by a hotel attendant. Should a student resident need access to the building when locked, they
can use their room key to enter the building.
EMERGENCY EXITS
The two main Emergency Exits are the East Stairwell and West Stairwells located at the far end of each guest
floor hallway. These emergency exits should be taken downward and exit on the 1st Floor/Ground Floor, to the
outside of the building.
1PACKAGES & DAILY DELIVERY ORDERS
Packages delivered by a shipping service (USPS, UPS, Fed-Ex) are held at the front desk for guest pick up. The
front desk will call your room or send an SMS when the package arrives.
Public Areas & Guest Rooms
SMOKE-FREE FACILITY
Our hotel is a smoke-free facility. As of July 1, 2012, according to Indiana’s State Smoke-Free Law, all worksites
in Indiana (including bars and restaurants) must be smoke-free. Smoking is not allowed on patios and decks
where service is intended and is also prohibited in enclosed areas of hotels, motels, and inns (including rooms).
Smoking or burning of anything will not be tolerated. Anyone that violates the law in our building is subject to a
minimal fee of $250.00 and eviction.
FIRE SAFETY EQUIPMENT
Changing, dismantling, covering, or modifying any Graduate Bloomington fire safety equipment is strictly
prohibited and against fire code laws. These laws must be followed by all facility operators and guests.
ROOM ENTRANCES, CORRIDORS, AND LANDINGS
Room entrances, corridors/hallways, and landings must remain free of obstructions and may not be used for
storage. Store all personal items inside your room.
DECORATIONS
Decorations that require attachment to the walls, doors, ceilings, or any facility furniture, fixture, or equipment
are not allowed. Damages from decorations will be considered in the final inspection for deposit refunds.
RESTRICTED ITEMS
Use of any item in guest rooms or non-designated public areas of hotel facility and grounds, that generate flames,
smoke, or fog, have exposed heating elements, or, open fire, are strictly prohibited. This includes, but is not
limited to; candles, incense, pipes, water pipes, firearms, fireworks, oil-based popcorn poppers, toasters, toaster
ovens, hot plates, space heaters.
2BICYCLES
Guest bicycles may not be left in interior public areas and cannot be stored by the hotel. An exterior bike rack is
provided outside of the Huron doors. Bicycles that are illegally parked or chained to something other than the
provided bike rack, are removed and given to the city of Bloomington. If the city refuses to take the bicycle it is
destroyed.
Standards of Conduct
BEHAVIOR
Graduate Bloomington strives to offer a pleasant and welcoming environment for all our guests and employees.
We must uphold the highest expectations of personal and professional behavior from our staff, and our guests.
Abusive, disrespectful, threatening, aggressive, disruptive behavior (written, verbal, or nonverbal) toward
yourself, other guests, our staff, or our facility, will not be tolerated. This includes, but is not limited to; noisy
exercising, bouncing balls, riding anything on wheels-anywhere inside the hotel, excessive volume of any origin
or kind, yelling or screaming, hitting, or destroying items.
DRESS CODE
All guests must be fully clothed when exiting their guest room- wearing shirts, bottoms, and shoes. Currently,
state mandates also require everyone to wear a face covering, or mask, over their nose and mouth, when in
public areas. Public areas include every area outside your guest room.
QUIET HOURS
We ask all guests to respect our quiet hours (10 pm-9 am) each day.
ALCOHOL AND OTHER DRUGS
All Graduate Hotel Management, facilities, and guests are required to follow state and local laws regarding
alcoholic beverages. All federal, state, and local laws regarding illegal drugs are strictly followed by hotel
management and will be enforced by the local and state police officials.
Housekeeping Services
Our housekeeping team will be by once a week to provide each resident-guest room with general housekeeping
service. Housekeeping sign-up is located at the front desk.
This service includes the removal of trash in wastebaskets from bedroom and bathroom, wipe down available
table & countertops in the bedroom and bathroom, change bedsheets and pillowcases, clean the toilet and
shower, change out all soiled towels, vacuum and mop cleared flooring.
3To provide optimal cleaning service please ensure you consider the following housekeeping service rules:
• Prepare your room to be cleaned: clear any personal items from your bed, table and countertop
surfaces, and floors. Housekeeping team members will be unable to change linen on a bed that is
covered in personal items and unable to clean surfaces and floors that are blocked due to excessive
personal items.
• Plan to leave your room that day or be ready to leave when your housekeeping team member knocks
on your door: your room must remain vacant while being serviced by our Housekeeping team
• You only get two knocks: if you are not quite ready or need a little more time to rest, you may ask our
housekeeping team member to come back around. We will move you to the bottom of the list. If you
are not ready on the second knock, you will forfeit your service for the week.
• If you wish to DECLINE SERVICE let us know one or more ways:
a. Send a text through our SMS system
b. Leave a written request on your door, stating the request to decline housekeeping weekly
service, signed by you
c. Decline service in person
Check Out & Final Walk-Through
CHECKING OUT
• You have until 4:00 pm on your departure day to officially check out of your room.
• You will need to physically check out at the front desk. Please give your key to the front desk and let the
agent know your names and what room you are checking out of.
• There will be no paperwork given at this time, but the checkout date and time are recorded.
FINAL WALKTHROUGH
• Departing Leaseholders are not required to perform a final walk-through with management in person.
• The hotel management will do a final inspection of your leased room only 24-72 hours after you have
officially checked out.
• You will be emailed within 7 days after your day of check out with either a notification of a full deposit
refund or a letter of Damages Determined with an itemized list.
HOW DAMAGES ARE DETERMINED
• During the final inspection, we will check the room for inventory and condition of linen, terry cloth,
furniture, furnished items, fixtures, floor coverings, electrical outlets, lighting, walls, and windows
• Any missing, broken, or items with excessive wear and tear, will be recorded and itemized
• A price breakdown to either replace or repair the findings will be included in the final letter
• The condition the room was left in, including debris and personal items, is also considered. Upon
discovery of excessive debris and/or personal items, a deep cleaning fee of $100.00 will be automatically
added.
4On-Site Student Contacts
We have three on-site contacts available for our student leaseholders. Your resident-guest contacts can help
you with questions about your lease, our community standards, hotel policies, hotel outlets, and services, as
well as any resident issues you may encounter throughout your stay.
• Clare Farrell – Guest Services Manager, cfarrell@graduatebloomington.com, (812) 994-0500 ext 3
• Brayden Kutch – Guest Services Supervisor, bkutch@graduatebloomington.com, (812) 994-0500 ext 3
• Emily Conner – Director of Sales, econner@graduatebloomington.com, (812) 994-0505
Extending or Non-Extension of Leases
Please contact Emily Conner, our Director of Sales, for all questions regarding the lease or lease process. She can
be reached best by email at econner@graduatebloomington.com
5I will do my best to create a safe environment for all guests and employees at Graduate Ann Arbor. I understand
any violations of the above community standards may result in the early cancellation or immediate termination
of my lease with Graduate Bloomington, which will forfeit my lease payment and deposit.
Student Lease Holder Signature:
Date: Room Number:
If the student is under 21 years of age and/or the student's room is being paid for by a Parent or Guardian,
the parent or guardian and/or credit card holder must also sign this Graduate Bloomington Student
Housing Community Standards in addition to the student leaseholder:
Parent or Guardian Signature:
Date: Relationship to Student:
6Linen & Terry Cloth Price List
Price List
Queen Price List King Price List Terry Cloth Price List
Queen Sheet $20.00 King Sheet $25.00 Bath Towel $25.00
Queen Pillow Case $7.00 King Pillow Case $9.00 Hand Towels $10.00
Queen Comforter $65.00 King Comforter $75.00 Wash Cloths $6.00
Queen Pillow $30.00 King Pillow $35.00 Bath Mat $15.00
Queen Mattress Pad $50.00 King Mattress Pad $60.00
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