Smart Reality New technology for visual optimal comprehensibility at minimal costs For training, help/assistance and process documentation

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Smart Reality New technology for visual optimal comprehensibility at minimal costs For training, help/assistance and process documentation
Smart Reality

       New technology for visual optimal
       comprehensibility at minimal costs

            For training, help/assistance
            and process documentation

                       Christian Drees, CEO

Page   IEEE International Professional Communication Conference (ProComm) - RWTH Aachen       MEDIASYS
1                  Smart Reality - visual optimal comprehensibility at minimal costs      Christian Drees
Smart Reality New technology for visual optimal comprehensibility at minimal costs For training, help/assistance and process documentation
Text with image (Example: PDF document)
                                                   • Text block only useful up to 5-7 facts
                                                     (5 numbers - 7 words / magical number 7)
                                                   • The text explanation to a picture can
                                                     be interpreted in different ways
                                                     (e.g. ambiguous terms/synonyms)
                                                   • Search/jump only by annoying
                                                     switch to the content index or to the
                                                     keyword index possible
                                                   • Image/text on different pages requires
                                                     always to scroll forward/backward
                                                   • No workflows visible
                                                   • No zoom in and out on image details
                                                   • No detailed technical drawings with
                                                     zoom in and out
Page    IEEE International Professional Communication Conference (ProComm) - RWTH Aachen       MEDIASYS
2                   Smart Reality - visual optimal comprehensibility at minimal costs      Christian Drees
Smart Reality New technology for visual optimal comprehensibility at minimal costs For training, help/assistance and process documentation
Video (Example: Usual media player)
                                                     • Correct and understandable
                                                       representation of chronologically
                                                       staggered technical procedures
                                                     • Search for exact or logical
                                                       picture/frame is difficult
                                                     • Necessary texts obscure the image or
                                                       are just visible before or after a scene
                                                     • Representation from a 2nd
                                                       perspective is mostly too small
                                                       (or is obscuring important details)

                                                     • No zoom in and out on image details

                                                     • No detailed technical drawings with
                                                       zoom in and out

Page      IEEE International Professional Communication Conference (ProComm) - RWTH Aachen       MEDIASYS
3                     Smart Reality - visual optimal comprehensibility at minimal costs      Christian Drees
Smart Reality New technology for visual optimal comprehensibility at minimal costs For training, help/assistance and process documentation
Augmented Reality and Virtual Reality

                                             © Azminsultana English / Pixabay       © Florian Pircher / Pixabay

Announced / available since                 2011 / 2014                           2013 / 2016
Portable/mobile                             fair                                  very poor
Cost of solution and software               high                                  high
Effort for media production                 very high (animation)                 very high (animation)
Technology and practical problems e.g. bad recognition,       e.g. simulator sickness
                                  optical about 30° from 180° (dizziness or vomiting)
Average cost of glasses with a              from around 3.000 Euro                from around 1.500 Euro
computer and accessories
Acceptance of the end customer              perhaps from 25.000 Euro very poor
Page          IEEE International Professional Communication Conference (ProComm) - RWTH Aachen                        MEDIASYS
4                         Smart Reality - visual optimal comprehensibility at minimal costs                       Christian Drees
Smart Reality New technology for visual optimal comprehensibility at minimal costs For training, help/assistance and process documentation
Market size - quantity of products at price

                                                                       Expensive Augmented Reality (AR)
   price of                                                            or Virtual Reality (VR) makes
   product                                                             sense for a very small percentage
                                                                       of very high-priced products only.

                                             (market size)

                                    quantity of products offered

Page          IEEE International Professional Communication Conference (ProComm) - RWTH Aachen       MEDIASYS
5                         Smart Reality - visual optimal comprehensibility at minimal costs      Christian Drees
Smart Reality New technology for visual optimal comprehensibility at minimal costs For training, help/assistance and process documentation
Requirements for information systems

●
       best comprehensibility of the available information

 ●
       fastest possible access to all necessary information

●
       flexible for all different usage requirements

●
       lowest possible costs for the creation of applications (all platforms)

●
       lowest possible costs for content creation

●
       lowest possible costs for needed user equipment (deployment)

Page           IEEE International Professional Communication Conference (ProComm) - RWTH Aachen       MEDIASYS
6                          Smart Reality - visual optimal comprehensibility at minimal costs      Christian Drees
Smart Reality New technology for visual optimal comprehensibility at minimal costs For training, help/assistance and process documentation
Difficulties with video/media-based manuals
●
       available anywhere and offline (without / slow / unstable internet)
●
       usually variants for several languages and possibly also for
       several countries are needed
●
       variants are often required for changes in the series or various
       product versions
●
       the number increases quickly to more than 25 media versions
●
       up to now, variants have meant high effort and storage space
       requirements, as new media files are always required
●
       variants quickly generate more errors and high costs for the
       creation of each new version

Page           IEEE International Professional Communication Conference (ProComm) - RWTH Aachen       MEDIASYS
7                          Smart Reality - visual optimal comprehensibility at minimal costs      Christian Drees
Smart Reality New technology for visual optimal comprehensibility at minimal costs For training, help/assistance and process documentation
Innovative Smart Reality technology
                solve all mentioned problems

●
    fastest possible access             ●
                                            more customer satisfaction               ●
                                                                                         use case related provision
    (even to every detail)                                                               (no fact documents)
                                        ●
                                            higher employee motivation
●
    quickest understanding                                                           ●
                                                                                         available anywhere / offline
    (without text reading)              ●
                                            effective variant management                 (also without / slow /
                                                                                         unstable internet)
●
    optimal understanding               ●
                                            multilingual system

Page             IEEE International Professional Communication Conference (ProComm) - RWTH Aachen        MEDIASYS
8                            Smart Reality - visual optimal comprehensibility at minimal costs       Christian Drees
Smart Reality New technology for visual optimal comprehensibility at minimal costs For training, help/assistance and process documentation
Smart Reality as app and as video/movie file
   A SmartReality-App still runs on systems these days which are 18 years old (e.g. Windows-XP
   from 2001). This also applies to the video file version.

   You can choose one or both versions for the instructions. That means you can meet the actual and
   future requirements in the online and offline sectors:
   In both versions, you have the same multi-perspective instruction or learning content with the visual
   optimal comprehensibility, the always visible logically numbered/up-to-date step/sub-step designations
   (e.g. highlighted in color) and the necessary text additions.

   SmartReality-App - For the fastest possible online and    Video/movie file - For integration into systems (e.g.
   offline access to all necessary information (e.g. CAD)    internet support portal, ERP, PLM, LMS, E-Learning, ...)

Page              IEEE International Professional Communication Conference (ProComm) - RWTH Aachen             MEDIASYS
9                             Smart Reality - visual optimal comprehensibility at minimal costs            Christian Drees
Smart Reality New technology for visual optimal comprehensibility at minimal costs For training, help/assistance and process documentation
Multi-perspective representation - examples:
       Repair/Maintenance - multi-perspective                     Training - user view of the control and
       videos for optimal and immediate understanding             simultaneous display of the control effect

       Help/Instruction - display of the operation                Video and animation/CAD view -
       with simultaneous detail magnification view                always access to detailed views in any situation

Page                 IEEE International Professional Communication Conference (ProComm) - RWTH Aachen                    MEDIASYS
10                               Smart Reality - visual optimal comprehensibility at minimal costs                   Christian Drees
Minimal layout effort for Smart Reality

Only the definitions of the steps are required for the layout.
For example for a manual for brake pad control on the front wheel:

Checking the brake pads on the front wheel (start title)
- plus possible warnings as short text

1. Front wheel disassembly (step/search designation)
- plus possible short text (in addition to the explanatory video)

2. Brake pad check on the front wheel (step/search designation)
- plus possible short text (in addition to the explanatory video)

3. Front wheel mounting (step/search designation)
- plus possible short text (in addition to the explanatory video)

Points 1 to 3 are displayed with the corresponding media recordings.

Page         IEEE International Professional Communication Conference (ProComm) - RWTH Aachen       MEDIASYS
11                       Smart Reality - visual optimal comprehensibility at minimal costs      Christian Drees
Very low on site recording effort

little space required     -   direct recording control              -   thus practically „error-free“

Page         IEEE International Professional Communication Conference (ProComm) - RWTH Aachen       MEDIASYS
12                       Smart Reality - visual optimal comprehensibility at minimal costs      Christian Drees
Areas of application for Smart Reality systems

●
       training                                         ●
                                                             callcenter for product
                                                             support for customers
●
       repair/maintenance
       workplaces                                       ●
                                                             service employees in field
                                                             service
●
       assembly/manufacturing
       workplaces                                       ●
                                                             regional representatives,
                                                             sales partners, dealers
●
       education
                                                        ●
                                                             end customers
●
       technical
       documentation                                    ●
                                                             sales (in-house/on the spot)
●
       technical hotline                                ●
                                                             fairs/exhibitions
Page          IEEE International Professional Communication Conference (ProComm) - RWTH Aachen       MEDIASYS
13                        Smart Reality - visual optimal comprehensibility at minimal costs      Christian Drees
Thank you very much for your attention.

  You can meet us at our exhibition stand
    in the ProComm lobby/break area.

       Please don't hesitate to contact us.

       Mail:           info@mediasys-video.de

       Web:              www.mediasys-video.de
Page      IEEE International Professional Communication Conference (ProComm) - RWTH Aachen       MEDIASYS
14                    Smart Reality - visual optimal comprehensibility at minimal costs      Christian Drees
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