Smart Reality New technology for visual optimal comprehensibility at minimal costs For training, help/assistance and process documentation
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Smart Reality New technology for visual optimal comprehensibility at minimal costs For training, help/assistance and process documentation Christian Drees, CEO Page IEEE International Professional Communication Conference (ProComm) - RWTH Aachen MEDIASYS 1 Smart Reality - visual optimal comprehensibility at minimal costs Christian Drees
Text with image (Example: PDF document) • Text block only useful up to 5-7 facts (5 numbers - 7 words / magical number 7) • The text explanation to a picture can be interpreted in different ways (e.g. ambiguous terms/synonyms) • Search/jump only by annoying switch to the content index or to the keyword index possible • Image/text on different pages requires always to scroll forward/backward • No workflows visible • No zoom in and out on image details • No detailed technical drawings with zoom in and out Page IEEE International Professional Communication Conference (ProComm) - RWTH Aachen MEDIASYS 2 Smart Reality - visual optimal comprehensibility at minimal costs Christian Drees
Video (Example: Usual media player) • Correct and understandable representation of chronologically staggered technical procedures • Search for exact or logical picture/frame is difficult • Necessary texts obscure the image or are just visible before or after a scene • Representation from a 2nd perspective is mostly too small (or is obscuring important details) • No zoom in and out on image details • No detailed technical drawings with zoom in and out Page IEEE International Professional Communication Conference (ProComm) - RWTH Aachen MEDIASYS 3 Smart Reality - visual optimal comprehensibility at minimal costs Christian Drees
Augmented Reality and Virtual Reality © Azminsultana English / Pixabay © Florian Pircher / Pixabay Announced / available since 2011 / 2014 2013 / 2016 Portable/mobile fair very poor Cost of solution and software high high Effort for media production very high (animation) very high (animation) Technology and practical problems e.g. bad recognition, e.g. simulator sickness optical about 30° from 180° (dizziness or vomiting) Average cost of glasses with a from around 3.000 Euro from around 1.500 Euro computer and accessories Acceptance of the end customer perhaps from 25.000 Euro very poor Page IEEE International Professional Communication Conference (ProComm) - RWTH Aachen MEDIASYS 4 Smart Reality - visual optimal comprehensibility at minimal costs Christian Drees
Market size - quantity of products at price Expensive Augmented Reality (AR) price of or Virtual Reality (VR) makes product sense for a very small percentage of very high-priced products only. (market size) quantity of products offered Page IEEE International Professional Communication Conference (ProComm) - RWTH Aachen MEDIASYS 5 Smart Reality - visual optimal comprehensibility at minimal costs Christian Drees
Requirements for information systems ● best comprehensibility of the available information ● fastest possible access to all necessary information ● flexible for all different usage requirements ● lowest possible costs for the creation of applications (all platforms) ● lowest possible costs for content creation ● lowest possible costs for needed user equipment (deployment) Page IEEE International Professional Communication Conference (ProComm) - RWTH Aachen MEDIASYS 6 Smart Reality - visual optimal comprehensibility at minimal costs Christian Drees
Difficulties with video/media-based manuals ● available anywhere and offline (without / slow / unstable internet) ● usually variants for several languages and possibly also for several countries are needed ● variants are often required for changes in the series or various product versions ● the number increases quickly to more than 25 media versions ● up to now, variants have meant high effort and storage space requirements, as new media files are always required ● variants quickly generate more errors and high costs for the creation of each new version Page IEEE International Professional Communication Conference (ProComm) - RWTH Aachen MEDIASYS 7 Smart Reality - visual optimal comprehensibility at minimal costs Christian Drees
Innovative Smart Reality technology solve all mentioned problems ● fastest possible access ● more customer satisfaction ● use case related provision (even to every detail) (no fact documents) ● higher employee motivation ● quickest understanding ● available anywhere / offline (without text reading) ● effective variant management (also without / slow / unstable internet) ● optimal understanding ● multilingual system Page IEEE International Professional Communication Conference (ProComm) - RWTH Aachen MEDIASYS 8 Smart Reality - visual optimal comprehensibility at minimal costs Christian Drees
Smart Reality as app and as video/movie file A SmartReality-App still runs on systems these days which are 18 years old (e.g. Windows-XP from 2001). This also applies to the video file version. You can choose one or both versions for the instructions. That means you can meet the actual and future requirements in the online and offline sectors: In both versions, you have the same multi-perspective instruction or learning content with the visual optimal comprehensibility, the always visible logically numbered/up-to-date step/sub-step designations (e.g. highlighted in color) and the necessary text additions. SmartReality-App - For the fastest possible online and Video/movie file - For integration into systems (e.g. offline access to all necessary information (e.g. CAD) internet support portal, ERP, PLM, LMS, E-Learning, ...) Page IEEE International Professional Communication Conference (ProComm) - RWTH Aachen MEDIASYS 9 Smart Reality - visual optimal comprehensibility at minimal costs Christian Drees
Multi-perspective representation - examples: Repair/Maintenance - multi-perspective Training - user view of the control and videos for optimal and immediate understanding simultaneous display of the control effect Help/Instruction - display of the operation Video and animation/CAD view - with simultaneous detail magnification view always access to detailed views in any situation Page IEEE International Professional Communication Conference (ProComm) - RWTH Aachen MEDIASYS 10 Smart Reality - visual optimal comprehensibility at minimal costs Christian Drees
Minimal layout effort for Smart Reality Only the definitions of the steps are required for the layout. For example for a manual for brake pad control on the front wheel: Checking the brake pads on the front wheel (start title) - plus possible warnings as short text 1. Front wheel disassembly (step/search designation) - plus possible short text (in addition to the explanatory video) 2. Brake pad check on the front wheel (step/search designation) - plus possible short text (in addition to the explanatory video) 3. Front wheel mounting (step/search designation) - plus possible short text (in addition to the explanatory video) Points 1 to 3 are displayed with the corresponding media recordings. Page IEEE International Professional Communication Conference (ProComm) - RWTH Aachen MEDIASYS 11 Smart Reality - visual optimal comprehensibility at minimal costs Christian Drees
Very low on site recording effort little space required - direct recording control - thus practically „error-free“ Page IEEE International Professional Communication Conference (ProComm) - RWTH Aachen MEDIASYS 12 Smart Reality - visual optimal comprehensibility at minimal costs Christian Drees
Areas of application for Smart Reality systems ● training ● callcenter for product support for customers ● repair/maintenance workplaces ● service employees in field service ● assembly/manufacturing workplaces ● regional representatives, sales partners, dealers ● education ● end customers ● technical documentation ● sales (in-house/on the spot) ● technical hotline ● fairs/exhibitions Page IEEE International Professional Communication Conference (ProComm) - RWTH Aachen MEDIASYS 13 Smart Reality - visual optimal comprehensibility at minimal costs Christian Drees
Thank you very much for your attention. You can meet us at our exhibition stand in the ProComm lobby/break area. Please don't hesitate to contact us. Mail: info@mediasys-video.de Web: www.mediasys-video.de Page IEEE International Professional Communication Conference (ProComm) - RWTH Aachen MEDIASYS 14 Smart Reality - visual optimal comprehensibility at minimal costs Christian Drees
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