Singapore Campus Welcome Guide - Flight Services
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Flight Services Singapore Campus Welcome Guide
Singapore Campus Welcome Guide Welcome to the Flight Services Singapore Training Campus Our goal is to give you the vital training required Thank you for choosing Boeing Singapore as your to operate and maintain your airplanes safely training provider. We look forward to meeting and and efficiently. working with you while you are here. Our staff wants to help make your training as pleasant Enjoy your stay! and productive as possible. This Guest Information Guide will give you the basic information that you need Patrick Curtin while you are in training. If you have any questions Senior Manager, Campus Operations that are not answered by this guide, please call Guest Singapore Services at +65 63091500 or +65 63091558. Singapore Campus Welcome Guide 1
Singapore Campus Welcome Guide Guest Information Badges and Security Guest Services Representative Passports and Visas Injuries You are required to register your details at the front desk on your During your training at the campus, our Guest Services If you are a visitor to this country, you are required to carry your If you are injured while on campus, first aid is available first day of training. In order for us to contact you if there are any Representatives at the front desk are ready to assist you from passport at all times during your stay. If your visa is due to expire at the Guest Services counter on Level 1, the Simulator Bay changes to your scheduled training event, we request that you 0700 to 1930 with any enquiries or assistance required for before you complete your training and you need a visa extension, on Level 2 and the Cabin Trainer on Level 3. For serious complete the sign in register with your name, hotel and mobile transport arrangements, requests for medical attention, lost items please contact Guest Services for assistance. injuries and medical emergencies, call 995. Report all injuries number etc. To verify we will also need you to produce a photo etc. They can also be contacted at +65 6309 1500 or You will be responsible for any fees involved in obtaining or to Guest Services. ID. We appreciate your cooperation in this matter. You will be +65 6309 1558 and by email at fssinguestservices@boeing.com. extending your visa. Please note that your application has to be Overhead Cranes issued with a badge that you are required to return at the end of As the campus operates 24 hours, 7 days a week, feel free to submitted at least 10 days prior to the date of visa expiry. The simulator bays are equipped with overhead cranes. In the training. Please wear the badge at all times while you are at the approach our security officers at the front desk from 1930 to 0700 event of crane use, do not enter the crane operating envelope. Singapore Training Campus. if you require assistance after Guest Services operating hours. Policy on Smoking and Alcohol Personal Protective Equipment Smoking is not allowed in the building. There is a designated Boeing Store Lounge The Maintenance Training Lab requires use of certain personal smoking area outside the building. Please help to make the The Boeing Store is located at the main lobby on Level 1. The There are visitor lounges located on all levels of the Training protective equipment in some classes. Please contact the environment as clean and safe as possible by disposing of store operates from Monday to Sunday, from 0930 to 1630. Campus. The lounge of the Level 1 and Level 3 has hot and instructor for specific requirements. cigarette butts in the ash cans provided at the smoking area. Feel free to check with Guest Services if you would like to make cold beverage and snack vending machines available 24 hours a All alcoholic beverages are prohibited on the premises at any Telephones a purchase. day, 7 days a week. There are also magazines and a TV for your time while you are training. At the Singapore Training Campus, you will find telephones leisure and recreational breaks. On Level 1, you can also find the available for toll-free local calls, including calls to different areas Cameras Safety Serenity Room, which functions as a prayer room and mother’s of the building. For all other calls, please seek assistance from Please get permission from the management before using still Your safety while at the Singapore Training Campus is room for customers and staff. and video cameras within the Training Campus. important to us. If you have any questions or concerns please Guest Services Representatives. Mail and Messages contact Guest Services. Digital Screens Transportation Mail addressed to customers in care of the Singapore Training There are digital screens on Level 1 and 2 of the campus Automatic External Defibrillators (AED) Transportation is available to and from some accommodations Campus may be delayed. We recommend that your personal detailing course schedules and locations of classrooms, The campus is equipped with AEDs in the event of an near the Singapore Training Campus. If you need assistance mail be sent to the address of your accommodations. While you simulators, and training devices for your ease. emergency. AED is located at the main lobby, Guest Services arranging private transportation during your stay, call Guest are at the Singapore Training Campus, messages may be left for counter. Report any instance of removing an AED from the Services or ask the staff at your accommodations. They will Food Service you at +65 6309 1500. You can pick them up at Guest Services. cabinet to Guest Services so it may be checked before being be able to give advice on both local public and private The nearest cafeteria is approximately five minutes’ walk transportation. Personal and rental vehicles are allowed. Medical Services put back into service. from the Singapore Training Campus. Various food items and Parking lots are provided at the Singapore Training Campus, If you become ill during training, please notify your instructor Evacuation/Shelter-in-Place beverages are available from 0700 to 2200. For information and there is no parking fee. or Guest Services. If you need medical assistance, please ask Take responsibility for knowing what to do in the event of on fast food delivery services, please approach our Guest Guest Services for you to visit a General Practitioner. Please be an evacuation or shelter-in-place. Shelter-in-place is an event Services Representatives. Travel and Ticket Arrangements aware that all medical costs will be at your expense. when it is safer to stay inside, in a designated area such If you need to change your airline reservation, please call the For medical emergencies that occur away from Singapore as a conference room, away from external hazards. Please airline. We regret that we are unable to make your personal Training Campus, please call 995. see the Building Evacuation Map and Evacuation Plan for travel arrangements. more information. Hazardous Areas Do not enter the simulator bay floors because they are potentially hazardous areas. Obey all signs and barriers designed to keep you safe from hazards. 2 Flight Services Singapore Campus Welcome Guide 3
Singapore Campus Welcome Guide Singapore Campus Welcome Guide First Floor Second and Third Floors F F F F F F F F F F Bay 1 Bay 2 Bay 3 Bay 4 Bay 5 Bay 6 Bay 7 Bay 1 Bay 2 Bay 3 Bay 4 Bay 5 Bay 6 Bay 7 787 737 A320 777 737NG 777 787 787 737 A320 777 737NG 777 787 F F F F F F 787 MTN 787 Seren- Classroom Classroom Classroom Classroom Structures ity F 2 3 4 1 Classroom Room 787 Briefing Rooms 737 Briefing Rooms A 787 Briefing Room 2 C 737 Briefing Room 1 F F F B 787 Briefing Room 2A F D 737 Briefing Room 1A F F P 787 Briefing Room 1 F F G 737NG Briefing Room 1 Q 787 Briefing Room 1A A B C H L M N O H 737NG Briefing Room 1A F Classroom 1 F I FPT 737NG Room R FTD 787 Briefing Room 1 F S FTD 787 Briefing Room 2 Legacy F F Crew Lounge F 777 Briefing Room T FTD 787 Room CBT 787 M 777 Briefing Room 1 Conference Luggage Room E F G H Existing Sim Tech P Q R S Room Room U FTD 787 Room Flight L 777 Briefing Room 1A F 1 CBT1 N 777 R7 Briefing Room 1 F A320 Briefing Rooms F F F F E A320 Briefing Room 1 O 777 R7 Briefing Room 1A Customer K FPT 777 Room GM F A320 Briefing Room 1A TDM T U Meeting J FPT A320 Room Office I J K F Office Guest Services Room Stairs Customer Telephones Elevators Restrooms F Fire Extinguishers Fire Pull Station First Aid Restricted Area (Authorized Personnel Only) F Flight B787 Staff/Customer Lounge Attendant Training A320 Door Trainer Door Classroom Trainer F F F F 787 MTN Classroom Classroom 787 2 5 Flight CBT2 Flight and Maintenance Instructors F F F 4 Flight Services Singapore Campus Welcome Guide 5
Singapore Campus Welcome Guide Building Area Map Boeing Flight Services Singapore Campus Jin Bena TPE 30 Changi North Rise NORTH #01- 01 Singapore 498780 Phone +65 6309 1500 (24-hr line) or +65 6309 1558 th Rd Nor ha ngi Ch er C Upp Way an gi N Directions th or N ort gi Near Changi Viacom, which is a well-known local landmark an hS Ch Ch tre CHANGI From Changi Airport an et VIACOM gi From East Coast Parkway, take exit 1 to Tampines Expressway (TPE), then take exit 2A to Upper Changi Road North. 1 No East Turn right at the first and second traffic light onto Upper Changi Road North. Turn right again onto Changi North St. rth t Continue onto Changi North Rise to Boeing Flight Services Singapore Campus. en Str gi Rd c es ee Cr From City t2 th Chan Nor From Pan Island Expressway (PIE), exit Upper Changi Road East (exit 2). Keep right, go straight onto Upper Changi Road North. PI n gi Turn right onto Changi North Street 1, then continue onto Changi North Rise to Boeing Flight Services Singapore Campus. E ha BO r Uppe C EI NG Ch a ng iN or th Ri se th N or t PI n gi cen E a s Ch Cre 6 Flight Services Singapore Campus Welcome Guide 7
Singapore Campus Welcome Guide Guest Information Websites and Singapore City Information www.yoursingapore.com Find tourist information and create your travel guide for events and attractions in Singapore. The official website of the Singapore Tourism Board. www.hotels.online.com.sg Singapore hotel reservation and information service with comprehensive guide to all hotels of all classes and locations in Singapore. www.hungrygowhere.com Singapore food guide, restaurant reviews and reservations. www.singaporeexpats.com/food-and-leisure/shopping-in-singapore.htm Information on shopping and shopping malls in Singapore, shop in Orchard, Marina, Suntec City, Little India and Chinatown. www.gv.com.sg The official website of a cineplex chain in Singapore; Has movie times, cinema locations, online ticket booking and movie trailers. www.ica.gov.sg For visa and immigration-related information. Wireless Internet Connection Wi-fi is available throughout the building. You will need to fill out the Boeing Visitor Internet Terms of Access and Use form at Guest Services to get a password for a wi-fi connection in the Training Campus. There is also an Internet Station with printing facilities at the Dreamliner Lounge on Level 2, as well as a Visitors Work Station with printing and scanning facilities. Customer Feedback We believe in continually improving our services and efforts to satisfy you. In order to identify your expectations and needs better, we would appreciate your feedback on any kind of observation you may have. Currently, we have the Student Satisfaction Survey kiosk for customers’ use, located near the entrance of the lobby. The survey form can also be completed online at our Customer Internet Kiosk located on Level 2 of the campus. The web page URL is: http://survey.alteontraining.com/StudentSurvey.aspx. Please approach our Guest Services representatives at the counter or your instructors for assistance. Boeing Flight Services Guest Services : +65 6309 1500 OR +65 6309 1558 8 Flight Services
Singapore Campus Welcome Guide Boeing Commercial Airplanes Flight Services P.O. Box 3707 Mail Stop 20-74 Seattle, WA 98124-2207 www.boeing.com/boeingedge/flightservices Copyright © 2013 Boeing. All rights reserved. Printed in U.S.A. 245502 12/13
Singapore Campus Singapore Campus Accomodations Emergency Contact Numbers Police Tel: 999 Fire & Ambulance Tel: 995 Non-Emergency Ambulance Tel: 1777 Police Hotline Tel: 1800 255 0000 Traffic Police Tel: 6547 0000 Below is a list of hotels located close to the campus. Please contact hotels directly to make a reservation. For information about hotels that offer corporate rates to Boeing Flight Government Hospitals Private Hospitals Services, please contact Guest Services at +65 63091500 or at Changi General Hospital Parkway East Hospital fssinguestservices@boeing.com. 2 Simei Street 3 321 Joo Chiat Place Singapore 529889 Singapore 427990 Website: www.cgh.com.sg Website: www.parkwayeast.com.sg Hotels Phone: +65 6788 8833 Phone: +65 6344 7588 Capri by Fraser KK Women’s and Children’s Hospital Mount Elizabeth Hospital 3 Changi Business Park Central 1 100 Bukit Timah Rd 3 Mount Elizabeth Singapore 486 037 Singapore 229899 Singapore 228510 Website: www.capribyfraser.com Website: www.kkh.com.sg Website: www.mountelizabeth.com.sg Phone: +65 6338 0800 Phone: +65 6225 5554 Phone: +65 6737 2666 Fax: +65 6933 9888 Singapore General Hospital Gleneagles Hospital Outram Road 6A Napier Rd Changi Village Hotel Singapore 169608 Singapore 258500 1 Netheravon Road Website: www.sgh.com.sg Website: www.gleneagles.com.sg Singapore 508 502 Phone: +65 6222 3322 Phone: +65 6473 7222 Website: www.stayfareast.com Phone: +65 6496 7699 Tan Tock Seng Hospital Raffles Hospital Fax: +65 6737 3304 11 Jalan Tan Tock Seng 585 North Bridge Rd Singapore 308433 Singapore 188770 Website: www.ttsh.com.sg Website: www.raffleshospital.com Crown Plaza Changi Airport Phone: +65 6256 6011 Phone: +65 6311 1111 75 Airport Boulevard Singapore 819 664 National University Hospital West Point Hospital Website: www.crowneplaza.com 5 Lower Kent Ridge Road 225 Corporation Drive Phone: +65 6823 5300 Singapore 119074 Singapore 619771 Fax: +65 6823 5301 Website: www.nuh.com.sg Website: www.westpointhospital.com Phone: +65 6779 5555 Phone: +65 6262 5858 Grand Mercure Roxy 50 East Coast Road Singapore 428 769 Website: www.grandmercureroxy.com.sg Phone: +65 6344 8000 Fax: +65 6344 8010
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