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Jurisdiction Updates March 2018 Edition In focus pg.30 Shaking the status quo Macau MGM unveils Cotai gem pg.6 KOREA Fourth IR bets on Incheon pg.12 SINGAPORE No wind in top line sales pg.14 VIETNAM Hoiana woos Macau VIPs pg.34 ASEAN 2018 SUPPLIER SPECIALS pg.42
MESSAGE 3 Engaging the industry at ASEAN A GB is proud to be hosting the second edition of casino industry. Leaked proposals have so far suggested a the ASEAN Gaming Summit in Manila, where high-tax environment, with restrictions on space, which 300 guests from both the land-based and some warn will lead to lower investment levels. online gaming fields will gather to engage with While Japan delays, South Korea steams ahead, with Incheon more than 80 leading speakers lined up to discuss the attracting its fourth IR. A Chinese property developer has state of the industry. announced plans for $4.5 billion resort on Yeongjong Island, Rosalind While the 2017 show focused on the convergence of online which authorities are touting as a major step towards creating Wade and land-based gaming, the 2018 event takes a look at an entertainment hub in the Incheon Free Economic Zone. disruptive technologies, as well as innovative operational In Singapore, operators continue to squeeze out profits and management strategies. from flat revenue. LVS argues that while a success story, The Focus section of this edition is dedicated to lifting the the city state is a very large EBITDA producer without top- veil on some of the discussions you can expect in Manila. line growth prospects in the near future. While the summit was designed to throw the spotlight on Back to South East Asia, we look at how tax reforms the some of the issues and products that are likely to shake up Philippines may have a sting in the tail. The recently Luis the future of the gaming industry in Asia, we take a deeper approved first steps in a long-awaited tax-reform program Pereira look at some of the emerging trends, both for the online are designed to raise funds to improve infrastructure. and the land-based industries. Analysts say they will dampen consumer spending, but are In the land-based sector, we discuss how new technologies unlikely to hurt the booming gambling industry. However, can be used to help operators maximize their table yields. a second round of measures may contain more sting and While in the online sphere we look at how First Cagayan operators are watching closely. plans a comeback. The master licensor is promising not Keeping with the Philippines, and the ASEAN Gaming only to significantly upgrade its infrastructure, but also to Summit, the 2018 event also features an upgraded focus on fintech and bitcoins, aiming to become an Asian meeting space at the conference, allowing companies to hub for these high-growth industries. showcase their latest products and technologies in a casual In these pages you’ll find our regular Jurisdiction Updates environment. This edition’s Special Supplier report brings from across the region. Starting with Macau we bring you you the voices of event exhibitors and supporters. They talk the story behind the new property on the market. MGM about the trends they are seeing in Asia and comment on Cotai’s delayed opening happened without some of the what products and services they’re prepared to deploy to fanfare seen for other debuts, but management has said take advantage of developments. casino floor traffic has been above expectations and close See you in Manila! to matching its sister resort on the Peninsula in terms of mass win per unit per day. Connect with us: Heading into IndoChina, analysts say central Vietnam’s Hoiana IR-in-development, to be operated by Suncity, has @agbrief Asia Gaming Brief the potential to generate about $15 billion a quarter in VIP Asia Gaming Brief rolling volumes and syphon off a chunk of Macau’s high- roller market. On behalf of Asia Gaming Brief Further afield, operators and the community are still waiting Rosalind Wade & Luis Pereira for the details of how Japan plans to regulate and tax its Publishers www.agbrief.com MARCH 2018 EDITION PUBLISHED BY PUBLISHERS & MDS DISCLAMER AGBRIEF PARTNER EVENTS Blue Sky Venture Ltd. Rosalind Wade, Luis Pereira All rights reserved. No part Series II • Issue XIX 16/F China Law Building, 409 of this publication may be › ICE Totally Gaming Av. da Praia Grande MANAGING EDITOR reproduced or transmitted › iGaming Asia Congress Sharon Singleton › Japan Gaming Congress Macau SAR | P.O. Box 1139 in any shape or form, or t. +853 2871 7267 ASIA EDITOR by any means, or stored in › G2E Asia f. +853 2871 7264 Felix Ng any retrieval system of any › Russian Gaming Week e. enquiries@agbrief.com nature, without prior express › iGaming Super Show DESIGN permission. The publishers ADVERTISING ENQUIRIES People Press Publishing accept no responsibility › World Gaming Executive Summit advertising@agbrief.com PHOTOGRAPHY for loss or damage to any › Australasian Gaming Expo Agencies materials submitted for › Gaming, Racing & Wagering Australia SUBSCRIPTION ENQUIRIES publication. The views › G2E Las Vegas memberships@agbrief.com PRINTING expressed within are not › European iGaming Congress Hop Sze, Hong Kong necessarily subscribed by the EDITORIAL ENQUIRIES › IAGR Annual Conference publishers. editorial@agbrief.com For more info, please visit our › MGS Entertainment Show website www.agbrief.com. › Malta iGaming Seminar › SiGMA
CONTENTS 4 GREATER CHINA NORTH ASIA SOUTH EAST ASIA MACAU 06 JAPAN 10 SINGAPORE 14 SOUTH KOREA 12 MALAYSIA 16 PHILIPPINES 18 INDOCHINA AUSTRALASIA VIETNAM 34 AUSTRALIA 38 CAMBODIA 36 NEW ZEALAND 40 special focus 22 SUPPLIER SPECIAL REPORT 42 LAST WORD 66 Asia Gaming Briefings | March 2018
6 6 MACAU GREATER CHINA MGM opens its Cotai jewel MGM Resorts opened its Cotai property on Feb. 13, with analysts cautiously optimistic about the prospects for the multi-coloured resort, whose design is meant to evoke a jewellry-box. Asia Gaming Briefings | March 2018
GREATER CHINA T 7 he delayed opening happened without some of the fanfare seen for other debuts over the past few years, though talking to non-MGM industry insiders management has said casino floor traffic has been above expectations. On a recent conference call with analysts, executives said “ on the ground in Macau the feedback we the property was already close to matching received was quite positive as it relates to its sister resort on the Peninsula in terms of the property, its positioning, the gaming mass win per unit per day. floor, the non-gaming elements, etc. All MGM Cotai will have just under 1,400 hotel rooms, meeting space, high-end spa expect it to be very competitive, especially and retail outlets, as well as the usual array of at the higher end of the market. bars and restaurants. It sees its unique selling point as being its high-tech auditorium. Its ” MGM Theater houses a 900-square-metre 4K LED screen, which is the world’s largest MGM Cotai expands the number of the property, its positioning, the gaming floor, permanent indoor LED screen. It is the first group’s gaming tables in Macau by 29 percent the non-gaming elements, etc. All expect dynamic theater in Asia with over 10 different and will eventually take up its room count by it to be very competitive, especially at the configurations and 2,000 seats. 238 percent. However, the table allocation higher end of the market.” “We did see non-gaming offerings at was lower than had been expected and it Govertsen said he expects MGM China’s MGM Cotai that are differentiated from its launched with no junkets. It is expected to market share to rise to 9.5 percent from 7.1 peers,” Morningstar analyst Chelsea Tam add about five junkets by June. percent in 2017 as the resort gets up to speed, said in a note. MGM China received an initial table a gain of 34 percent. By way of comparison, A giant glass atrium, known as The grant of 125 gaming tables, with 100 of Wynn Macau’s market share as Wynn Palace Spectacle connects the main lobby through those available at the open and a further 25 ramped went from 10.1 percent to 16.5 percent. to restaurants and shops, with 25 LED walls to be deployed in 2019. It was lower than the Bernstein Research was less upbeat, displaying a variety of pictures. 150-table allocation that analysts had expected predicting that any strong ramp up on Cotai “The collection of royal carpets from and below the 150 granted to Wynn Resorts’ may be at the expense of the company’s the Qing dynasty hanging on the wall in the Wynn Palace and Las Vegas Sands Parisian. Peninsula property. high-end area does give a prestigious look The company is expected to transfer some “We remain concerned about the and feel,” Tam said. tables over from MGM Macau later this year. company’s ability to fully defend its position The property is opening at a time gross In terms of ramp up, Tam said that MGM on the Peninsula after the Cotai opening and gambling revenue in Macau is firmly back on Cotai’s ramp up speed should be “decent” as we are skeptical of a strong Cotai ramp up. an upward track, recording growth of 19.1 the adjacent opening of Wynn Palace in 2016 The addition of 1,400 rooms and increased percent in 2017. According to projections ramped up strongly. gaming capacity will inevitably give the from Fitch Ratings that growth will continue Grant Govertsen, managing director company potentially outsized growth in this year, notching up a gain of about 13 and head of Asia gaming research at Union the near term, but at the cost of US$3.4bn percent. The mass and premium mass market Gaming, said the ramp trajectory was currently in bringing Cotai online,” analyst Vitaly is expected to takeover from the VIP sector under appreciated by the market. Umansky said in a note. as the main market driver, with a key catalyst “Talking to non-MGM industry insiders “MGM’s lack of experience in Cotai for growth being the expected opening of the on the ground in Macau the feedback we operation that will lead to similar slow ramp bridge linking Hong Kong Macau and Zhuhai. received was quite positive as it relates to the encountered by peers,” he said.
GREATER CHINA 8 was up 23 percent, as the hold fell to 3.1 Sands China percent from 3.7 percent the year before. The HK$27 billion MGM Cotai opened Sands China (1928:HK) has five properties in its doors on Feb. 13. The company said the Macau. The new $3 billion The Parisian opened initial demand and customer feedback to in September 2016 and is now a key driver of the resort has been positive. Like its main group results. It features a scale replica of the competitors MGM is also actively seeking a Eiffel Tower, nearly 13,000 hotel rooms, two license to operate in Japan. million square feet of retail-mall offerings and two million square feet of MICE capacity. Sands China’s Q4 results beat analysts’ expectations, SJM Holdings driven by strong premium mass revenue in SJM Holdings (880:HK) has 20 casinos Macau, which gained 52 percent year-on- on the Macau Peninsula. The company has year, compared with a 7 percent gain in base been losing market share while it completes mass, according to Union Gaming analysis. construction of its Cotai IR, which most Total net revenues increased 12.9 percent to analysts now expect to open in 2019. US$2.10 billion compared to US$1.86 billion Recently, the company’s Grand Lisboa in the fourth quarter of 2016 and above The Hotel was the title sponsor of a Dota 2 Street estimate for $1.94 billion. Net income eSports tournament in December. It was the increased 49.1 percent to US$519 million, first international eSports competition held while hold-normalized EBITDA came in in Macau, with nine teams of contestants at $758 million, representing growth of 30 coming from around the world. For Q4, SJM percent over the prior year. Bernstein Research reported a 4 percent gain in GGR to HK10.9 noted the company is optimistic about further billion, in line with estimates. VIP GGR fell 1 growth in the premium sector, which is being percent year-on-year, while mass revenue rose driven by more younger players coming from 9 percent. SJM lost market share in mass, but provinces outside Guangdong and higher performed strongly, gaining 36 percent and gained in VIP, according to Bernstein analysis. average spend per customer. 20 percent respectively. Despite the positive results, the group’s share price has been hit MGM china Wynn macau hard after founder and CEO Steve Wynn was forced to step down following allegations of MGM China (2282:HK) is operating a Wynn Macau (1128:HK) operates two sexual misconduct. Representatives from single casino on the peninsula. MGM China’s resorts, with its $4 billion Wynn Palace the Gaming Inspection and Coordination Q4 revenue gained 10 percent, pulled up by opening in 2016. The company’s original Bureau reportedly met with top executives the mass market, which benefited from a gain property is on the Macau Peninsula. The to discuss the situation. in both volume and hold percentage. Net Wynn Palace has 1,700 hotel rooms and 90 revenues were $549 million. Revenue from percent of the resort will be non-gaming. The main floor table games was up 21 percent, company’s Q4 2017 results beat expectations, Galaxy Entertainment Group helped by a 10 percent increase in volume with adjusted property EBITDA gaining and a gain in the hold to 21 percent from 19 64 percent to $376 million year on year. Galaxy Entertainment Group (27.HK) has percent in the same period a year earlier. VIP Net revenue came in at $1.31 billion, up three main properties and runs three City Club revenue fell 5 percent, even though turnover 43 percent. Both mass revenue and VIP casinos inside hotels. The company’s Galaxy GROSS GAMING REVENUE Gaming-related crime falls Gaming-related crime cases dropped slightly GGR 2018E in 2017, despite the gaming sector recording significant growth in the year. A total of 1,847 Fitch criminal proceedings related to gaming +13% were initiated in 2017, a slight (0.2 percent) Morgan decrease from 1,851 in 2016. Gaming-related Stanley +16% crimes include loan-sharking and debt-related kidnappings. “Most of the cases related to Bernstein +10% the mentioned two types of criminal activities happened inside casino premises, with no Deutsche indications that the criminal activities have +11.3% extended outside the properties and impacted Bank on the security of Macau,” Secretary for Security Wong Sio Chak was cited as saying. Asia Gaming Briefings | March 2018
GREATER CHINA 9 Macau Phase 2 and Broadway at Galaxy Macau Kevin Benning, who was formerly VP of gaming opened on May 27, 2015, almost doubling the Melco resorts operations in Manila, has been promoted to capacity of the resort. The property is viewed & entertainment senior VP and chief operating officer of the by analysts as one of the best placed in Macau, Philippine property. having made considerable efforts in recent Melco Resorts & Entertainment (6883.HK) The company is now exploring possible years to boost its mass market appeal. Galaxy has three casinos and the Mocha Clubs. The Phase 2 expansion for Studio City and has been was recently chosen for inclusion in the Nikkei company operates the City of Dreams and Studio granted an extension of the development period Asia300 Investable Index – a newly created City in Macau and the City of Dreams Manila. under the Studio City land concession contract. index of Asia’s biggest and fastest-growing In January, the company announced a It is expected that the additional development companies, which is designed to be used as major management reshuffle, with David will include a hotel and related amenities. For an underlying index for financial products Sisk named as property president for City of Q4, MLCO reported net revenue of $1.33 billion, such as investment funds. Dreams Macau, replacing Gabe Hunterton, a gain of 12 percent, which was in line with For Q4, Galaxy once again topped analysts’ who will leave the company. expectations. Adjusted property-level EBITDA expectations posting a 25 percent gain in revenue Geoff Andres, who is currently president was $340 million, also up 12 percent. Analysts to $18 billion. VIP GGR was up 31 percent of City of Dreams Manila, will replace Sisk as say City of Dreams is underperforming the and mass market revenue gained 19 percent. property president at Studio City in Macau. company’s other Macau properties. Sands gives dads a break Sands China Ltd. is implementing a paid paternity leave policy for eligible team members as of Feb. 16, 2018. Dr. Wilfred Wong, president of Sands China Ltd., said: “The family is the cornerstone of our society. Sands China values team members’ well-being and work-life balance, and is committed to the implementation of ‘people-oriented’ policies and guidelines. We strive to address the needs of our team members, so we’re very pleased to announce this new paid paternity leave policy, acknowledging the important role of fathers in the family. With this new policy, fathers of newborns will have time to be with their families to enjoy this important milestone of life and to support them, helping maintain a harmonious family life.”
10 JAPAN NORTH ASIA Taxes, restrictions to dampen investment levels Operators are still waiting for the details of how Japan plans to regulate and tax its casino industry, however leaked proposals have so far suggested a high tax environment, with restrictions on floor space, which some warn will lead to lower investment levels.
NORTH ASIA A 11 GB reached out to a number of international IR operators to IR LOCATION CANDIDATES Limited openings hit Konami revenue seek their reactions to the leaked government proposals. Since these Slot machine supplier Konami operators are competing for what is likely to Holdings Corp. reported a 4.9 percent decline in revenue be only a handful of licenses, anonymity was from its Gaming & Systems offered to encourage them to give their frank division for the first nine months assessments of the proposed regulations. of FY18. Revenue for the One international operator responded as first nine-months of the fiscal follows: “The government is considering a rate year fell to JPY20.7 billion of 30 percent applied to gross gaming revenues, ($193.7 million), while segment which may be reasonable in jurisdictions where profit fell 8.6 percent to JPY investment levels are low. However, a tax rate this 2.7 billion. Konami said the high, combined with a possible restriction on decrease in revenue was due casino size, will not permit the levels of investment to a reduction in the number of new slot machine installations that the government itself has suggested. Under - caused by limited new casino this scenario, an investment of up to [US$9 openings and postponement billion] would simply not be possible.” of casino management system A second IR operator also provided a installations in the quarter. negative assessment, highlighting the proposal for an escalating tax rate: “Casino tax is not personal income tax. To realistically generate higher revenue, more investment needs to be injected. Instituting an escalating tax rate disincentivizes an operator from investing further because of the declining margins from the higher tax rates.” A third operator did not highlight specific issues, but provided an overall statement of concern: “We can only hope that the legislative framework allows developers like ourselves the pathway to achieve a sufficient return on the capital we want to invest in Japan.” Public can be swayed on IRs, survey finds While such negative and worried views A survey conducted by the Nippon Research Center and presented by Las Vegas Sands of the proposals appear to be predominant found the Japanese public could potentially be persuaded to back IRs. It found 55.8 percent among the international IR operators, they of the public are in favor of “the development of an Integrated Resort similar to Singapore’s are not universal. One operator observed that, Marina Bay Sands in Japan,” and only 44.2 percent opposed, if the question was framed in a “the tax rates, though higher than expected, certain way. Before answering whether they would support an IR in Japan, the respondents were made to read three information cards highlighting Marina Bay Sands’ economic are a reasonable way to keep some of the contributions to Singapore and its measures to combat problem gambling. Then a video economic benefits of IRs in the country and was shown highlighting Sands’ rich entertainment offerings. Only then were the respondents are not excessive.” asked if they would like to see something like that in Japan as well. If the tax rate proposals came in significantly higher than most observers expected, the proposed individual casino entry fees for Japan Meanwhile, casino opponents such as the Japan James Murren, chairman and CEO of MGM residents (but not foreign tourists) to casinos Communist Party denounced the lower-than- Resorts International said his company already were considerably lower. expected fee as a mere pittance. envisions building a relatively small casino that Reports last year suggested that entry fees Significantly, the US$19 casino entry fee would be less than 2 percent of his proposed would be set quite high, perhaps in the range plan faced considerable criticism from within IR’s total floor area. of US$40 to US$70. However, it appears that the Komeito party IR project team, which Music, sports, and other entertainment government bureaucrats absorbed the point felt it was too low. One member was quoted facilities would dominate an MGM IR in that there is no scientific evidence suggesting as remarking, “Should it really be less than Yumeshima. that high casino entry fees are useful in fighting the fee collected in Singapore?” Komeito is “Osaka has two airports,” Murren added, problem gambling. Hence, the new proposal is a ruling coalition party. “and it has a wonderful railway network as well. for a US$19 or perhaps a US$27 casino entry fee. The government proposals for casino Visitors can travel to Kyoto, Nara, and the Seto This proposal seems to have satisfied floor size restrictions were in line with what Inland Sea. Considering Osaka’s economic scale, nobody in the Japanese political world. Strong had been suggested last year: a maximum of we could build a very large IR here.” advocates of IRs are demanding lower entry 3 percent of the total IR area and a ceiling of The rules were scheduled to be submitted fees or, better yet, to scrap them altogether. 15,000 square meters. in the current Diet session.
NORTH ASIA 12 SOUTH KOREA Incheon attracts fourth IR A Chinese property developer has announced plans for $4.5 billion IR on Yeongjong Island, which authorities are touting as a major step towards creating an entertainment hub in the Incheon Free Economic Zone. L ongRunn International, a Chinese opened last April. real estate and resorts developer, has The resort opened with 158 tables, 291 agreed to buy a parcel of land for $80 slot machines and four electronic table games million for the resort, which will be with a total of 62 seats. The hotel has 711 called Diamond City, Global Construction rooms, with restaurant facilities, pools and a Review reports. convention center. In the first half of this year, According to the company’s website, the venture expects to introduce a spa, family Diamond City is a new mixed development play area, retail space and a boutique hotel. to be built on a 165,769 sq. m site comprising According to Sega Sammy, the resort 740,925 sq.m of residences, a 7-star hotel, attracted 117,000 visitors in fiscal Q3, generating casino, office tower, retail mall, schools, sales attributable to Sega of KRW129 billion. medical and aesthetics centre, interactive world Paradise swung to a loss of KRW11.3 cultural avenue, K Pop hub and theme parks. billion (US$10.4 million) for the 12 months LongRunn said it will develop Diamond to December 31, compared to the KRW55.1- City in partnership with China state-owned billion profit recorded in the prior year. Its enterprises and a prominent listed HK real- revenue for the year fell 3.9 percent to KRW668 estate developer. billion. It didn’t give a detailed breakdown of The head of the Incheon Free Economic the performance of the Incheon IR. Zone, Kim Jin-yong, said the contract would For January alone however, casino revenue help Yeongjong Island create an entertainment improved, gaining 23.4 percent. hub to compete with Las Vegas and Macau. In January 2014, Caesars Entertainment got However, the plans are ambitious. Work on preliminary approval to build a resort in the other major projects in the area is proceeding Midan area of Incheon in collaboration with at a snail’s pace, while South Korea’s casino the Lippo Group. However, Lippo pulled out sector has been hit hard by geopolitical in 2016 leaving Caesars looking for a partner. tensions with China. A tour ban imposed A unit of Hong Kong-listed Guangzhou R&F by Beijing last year in retaliation for Seoul’s Properties stepped into the breach taking on decision to deploy a U.S. anti-missile system 50 percent of the venture. hurt sales and overall tourist numbers to the The plans called for over 170,000 sq.m. of country are down. development, with a 720-room hotel, as well South Koreans are only allowed to gamble as the casino and other facilities, however, it’s in one remote resort, run by Kangwon Land. unclear how much progress the resort has made. The other casinos are entirely reliant on foreign U.S. tribal operator, Mohegan Sun, was visitors. Operators in Incheon are counting also targeting a 2020 open for its $5 billion on attracting tourists arriving through the IR, named project Inspire. It was expected to country’s main airport, one of the biggest in include a three-tower luxury hotel complex the world. They are also hoping to generate with more than 1,300 five-star and six-star strong non-gaming revenues, by drawing on guest rooms; more than 20,000 square meters the huge population of the greater Seoul area. of luxury retail; a 4,500 square-meter Korean The airport had a total of 62.08 users last cosmetics and beauty hub: a cultural area; an year and Terminal 2, which can accommodate 18 amusement part and an ECOAdventure Park. million passengers opened in January this year. However, the project has faced delays. In The only IR currently operating in Incheon November, CEO Mario Kontomerkos told a is Paradise City, a joint venture between conference call that the company planned to Paradise Co. and Japan’s Sega Sammy, which finally break ground by the end of last year. Asia Gaming Briefings | March 2018
NORTH ASIA 13 GROSS GAMING REVENUE Casino Casino Only Kangwon Land for Foreigners Bullfighting 7.41% 5.80% 0.14% KRW 16,277m KRW 12,757m KRW 299m Sports Toto 20.21% KRW 44,414m Horse Racing 35.24% KRW 77,459m Lottery 17.68% KRW 38,855m Motorboat Racing Bicycle Racing 3.14% 10.38% KRW 6,898m KRW 22,818m (Source: National Gambling Control Commission) GKL Q4 profit Kangwon Land more than halves sees Olympic boost Grand Korea Leisure, which operates Kangwon Land said it expected to be a major three foreigner-only casinos, saw beneficiary of the PyeongChang Winter Q4 profit drop by 58.4 percent to Olympics, with its Kangwon Land Casino and KRW14.2 billion. Its total sales fell High1 Ski Resort expected to draw both foreign 14.1 percent to KRW127.6 billion. and Korean visitors. Kangwon Land Casino is For the year, the company saw the only one in South Korea where locals are net income fall 29.6 percent, while allowed to gamble. It has 200 game tables and sales fell 8.6 percent. GKL’s casinos 1,360 slot machines and video games, making operate under the Seven Luck brand. it the largest casino in Korea.
14 SINGAPORE SOUTH EAST ASIA Squeezing out profit from flat revenue In the words of Las Vegas Sands Chief Operating Officer Rob Goldstein, “Singapore is a wonderful success story, but at this point it’s just a very large producer of EBITDA without growth prospects in the near future.”
SOUTH EAST ASIA G 15 oldstein was speaking to analysts there was no news to report as to whether it increasingly choosing Singapore over Hong after a record year for the company’s would spin off its Singapore mall. Kong as a destination to park their money. Marina Bay Sands property that Analysts at Maybank are expecting the These individuals control an estimated saw adjusted property EBITDA higher visitor numbers in Singapore to $5.8 trillion the report said, citing consulting up 24.6 percent to $456 million in Q4. The translate into more spending at least in the firm Capgemini SE. Part of the preference for margin was a robust 52.5 percent, compared VIP sector this year, as does ratings agency Singapore is because it’s at a safer distance with just 34.6 percent for the company’s Fitch. While, according to a recent Bloomberg from scrutiny from authorities in Beijing Macau properties. report, China’s high-net-worth individuals are than in Hong Kong. Although management did a sterling job in controlling costs and squeezing the maximum profit out of the iconic resort, it showed little, to no, top line growth. 2017 TOURISM TRENDS Non rolling win was flat, edging up just International Visitors Arrivals (mil) % year-on-year change 1.1 percent. Slots revenue showed strong gains, up 9 percent, but rolling chip volume 2.00 was down 4 percent to $9.93 billion. VIP accounted for 17 percent of profit, compared 1.50 with 8 percent the prior year. The lack of growth on the revenue side comes despite a strong recovery across Asia’s 1.00 major markets last year, led by the VIP sector. Singapore itself saw record arrivals in 2017, with visitor numbers up 6.2 percent to 17.4 0.50 million, fuelled by an increasing number of Dec. Jan. Feb. Mar. Abr. Mai. Jun. Jul. Aug. Sep. Oct. Nov. Dec. tourists from the key China market. Tourism receipts rose 3.9 percent to 2016 2017 (Source: Singapore Tourism Board) S$26.8 billion ($20.20 billion) in 2017, also a record high. However, that spending is not finding No immediate plans its way onto the casino floors, leaving for bitcoin ban executives struggling to answer perplexed Singapore says it sees no reason analysts’ questions. why it should ban trading in bitcoin. Goldstein told analysts that in part, the “The number and different forms lacklustre performance was due to the relatively of cryptocurrencies is growing small size of the VIP sector in Singapore internationally”, Deputy Prime compared with Macau. He also conceded the Minister of Singapore Tharman Shanmugaratnam told deputies. mass market had been relatively disappointing. “Cryptocurrencies are an experiment. “I don’t know why, I would say otherwise It is too early to say if they will until the future, I don’t see why there would be succeed”, he said answering any catalyst in the near future to drive that.” questions from lawmakers about the Chief Financial Officer Patrick Dumont possibility to ban the trading of bitcoin agreed that the relatively small size of the and its alternatives. The Monetary VIP sector had been a factor, but also spoke Authority of Singapore has been about increasing competition from other closely studying developments and Asian markets, such as the Philippines and potential risks. “As of now, there is the continuing draw of Macau for visitors no strong case to ban cryptocurrency trading here”, he said. from Korea and Japan. Although much of the focus has been on the VIP market, he said he was concerned about the flat trajectory of the mass market. Chief Justice sets sentence guidelines for casino fraud “We’re going to keep at it, we’ve got a Judges in Singapore will now have sentencing guidelines for dealing with casino fraud very good team on the ground there, we’ll after a new framework was set out by Chief Justice Sundaresh Menon. Menon noted keep looking at cost but obviously we’ll love an absence of guidelines during a case involving a member of a Russian syndicate that to see some top flying growth and that’s the used sophisticated technology to predict the outcomes of slot machines. In his sentencing best indications, or best thoughts I can give guidelines, the CJ set out a matrix of nine sentencing ranges, based on the level of harm you on the growth prospects for Singapore.” caused by the offense (slight, moderate and severe) and whether the offender’s culpability The company’s retail operations continue was low, medium or high. This led to a range from a fine for slight harm and low culpability, to perform strongly, although executives said up to seven years for severe harm and high culpability.
SOUTH EAST ASIA 16 MALAYSIA Genting’s New York IR debuts, eyes Asian tourists The $1.2 billion Resorts World Catskills opened its doors in February, expanding the Genting brand in the U.S., even though the Malaysian company missed out on a license for its own property in New York State. T he IR, which is the biggest of four new was ultimately unsuccessful. In May last year, machines, a poker room and private gaming properties in the upstate area, will Empire entered into a license agreement with salons. Guest amenities will include 332 all-suite be the first large-scale development Genting, to rebrand the Catskills property luxury rooms, which include 12 penthouse suites, in the U.S. to carry the Genting under the Resorts World name. 8 garden suites and 7 two-story villas, two indoor name. The company has been pushing hard “The ability to tap into Resorts World pools, a spa and fitness center. to penetrate the North American market, New York database is a big deal,” said Alex There is a 2,000-seat event center and late though with mixed results. Bumazhny, senior director of Fitch Ratings. this year, an entertainment village will open to In 2015, Nasdaq-listed Empire Resorts “Being able to cross-promote will benefit both provide additional non-gaming amenities. In was awarded the license to operate the properties. Queens customers will be drawn spring 2019, a Rees Jones-redesigned 18-hole Montreign Resort Casino, one of four given to Catskills to redeem their loyalty points in golf course is scheduled to open. out by regulators in a bid to boost tourism and a more amenity rich environment and will be However, to make the project pay, the employment in the economically depressed more incentivized to consolidate their play in company is relying on the pull of the Genting upstate region. The company’s majority Queens to accumulate points. In a competitive brand to bring in new tourists, in particular shareholder is Kien Huat Realty, which is environment building a database from scratch Asia’s high rollers. owned by Genting Chairman Lim Kok Thay. is a very difficult and expensive proposition and “This recognized worldwide gaming and The Genting Group, which operates a having a relationship with the Queens property hospitality brand will provide us greater power “racino” in Queens, New York, had put in its gives Resorts World Catskills a head start.” to market our resort casino, which is designed own proposal for a $1.5 billion property in The integrated resort will be by far the biggest to meet 5-star and 5-diamond standards, and Sterling Forest, Orange County. However, it of the new casino complexes in New York state, provide regional, national and international faced stiff opposition from local residents and with 130 table games, 2,150 state-of-the-art slot exposure for the Catskills region,” Empire Asia Gaming Briefings | March 2018
SOUTH EAST ASIA 17 GENTING MALAYSIA 2017 RGB sees “belt and road” opportunities 2017 revenue +4% Electronic gaming machine supplier RGB MYR9.32b International Bhd says it is expecting its Adjusted EBITDA -9% turnover to increase by RM50 million this MYR2.20b year as a result of a number of concessions Q4 visitation and leasing deals secured over the last +34% two years. Group managing director Datuk 6.7m Chuah Kim Seah told local media the Illegal gambling concessions included Donaco’s Star Vegas crackdown continues in Cambodia, Pagcor in the Philippines, Golden Sands Dili in Timor Leste, SKKS Malaysian authorities are continuing their Slot Club in Laos, and Casino Royale in campaign to stamp out illegal gambling, arres- Kathmandu. Looking ahead, RGB says it ting 160 people after a week-long operation intends to expand its presence to countries in Sarawak state in February. Police made benefiting from the One Belt, One Road 97 separate raids, local media reports. The initiative. “We expect these countries, most charges involved selling of illegal 4D games; of which are locations where we already cyber gambling; gambling dens and gambling have a presence, to boom with investments in a public place. The 160 individuals arrested that they will attract in the near future. This were aged between 16 and 61 and included is why we are now recruiting new staff to eight foreigners. Police also seized RM30,000 handle the expansion of our business in the ($7,600), as well as gambling paraphernalia. One Belt, One Road region,” he said. Executive Chairman Emanuel Pearlman said “In the US the success of an integrated resort million in revenue in the first year, but says last year when announcing the rebrand. “By depends on the amenities that surround the it is only on track to hit about $150 million. branding the company’s resort casino, the only casino,” says Warwick Bartlett, CEO of Global Lago owns and operates del Lago Resort integrated resort casino in New York State, a Betting and Gaming Consultancy. “You cannot Casino, a $440 million resort and casino Resorts World property, the company aims expect people to drive 80 or so miles to a resort development located in Tyre, NY, between the to reach a market of existing Resorts World and find the restaurants are not as good as the cities of Rochester and Syracuse. customers worldwide.” place where they just left!” Elsewhere in the U.S., Genting’s ambitious The resort is located about 90 miles away “Genting in the Catskills has a lot of amenities expansion plans are enjoying mixed fortunes. from New York City and has created more apart from gambling, but the opening and trade Construction has now begun on the long-delayed than 1,300 local jobs. According to the state’s this winter for the other casinos has probably $4 billion Resorts World Las Vegas, which is Lieutenant Governor Kathy Hochul it is expected been poor due to the weather. They have had scheduled to open in 2020, four years later to bring in 4 million visitors to the Catskills a lot of snow and sub zero temperatures, not than originally planned. The company decided each year, “providing millions in revenue.” very enticing to leave NYC at this time of year! to overhaul the design to incorporate a more Other local officials were equally as optimistic However most Americans will be the recipient modern Chinese feel. about the prospects for the property and the of the Trump tax rebate this month so I expect In Massachusetts, plans to operate a property impact on the regional economy. revenue to ramp up.” on behalf of the Mashpee Wampanoag tribe “Today marks a major milestone, not only In January this year, Moody’s downgraded have been held up due to court action over for Resorts World Catskills, but for all of Sullivan the Lago Resort Casino’s debt rating due to a the land rights. The company also operates a County,” Luis Alvarez, Chairman of the Sullivan slow ramp up. The credit rating agency had “racino” in New York and has been pushing to County Legislature said in a release marking the expected the resort to generate about $250 build an IR in South Florida. opening. “We are confident that this casino resort will serve as a beacon of hope, opportunity and excitement for the region by generating new jobs, We are confident that this casino driving tourism, and contributing millions of dollars to our state and local economies.” However, some industry experts have warned “ resort will serve as a beacon of hope, that the market is overcrowded and the other opportunity and excitement for the region new properties that have already opened have by generating new jobs, driving tourism, been underperforming their revenue targets. New York City is a major draw for Asian and contributing millions of dollars to our tourists, but there are few other attractions state and local economies. around the Catskills once they have made the trip out into the country. ”
SOUTH EAST ASIA 18 PHILIPPINES Tax reforms may have sting in the tail Philippine President Rodrigo Duterte late last year signed into law the first steps in a long-awaited tax reform program to raise funds to improve infrastructure, which analysts say will dampen consumer spending, but are unlikely to hurt the booming gambling industry. H owever, a second round of from the lower 99 percent of the community are Filipinos making an annual taxable income measures may contain more of a to the wealthiest 1 percent. of P250,000 (around $5000) and below as they sting and operators are watching This is being rolled out in a series of will no longer need to pay income tax from the bill closely. packages across the year. The first package 2018 onwards. Meanwhile, those earning Any policies that could affect spending sees a reduction in personal income tax rates above P8 million ($156,000) annually will be power in the Philippines are significant, benefiting taxpayers earning above minimum slapped with 35 percent personal income tax, as the country has a strong mass market, wage and an increase in excise levies on items higher than the current 30 percent. dominated by local visitors. such as petroleum and automobiles, tobacco Small businesses are likewise expected to Known as the Tax Reform for Acceleration and sugar-sweetened beverages among others. benefit from the TRAIN law, which offers an and Inclusion (TRAIN) law, the program re- These will be staggered and adjusted gradually optional flat 8 percent tax based on gross sales invents the country’s 20-year tax regime. The in a bid to generate P130 billion ($2.53 billion) or receipts in lieu of business and income taxes. government claims it will be a simpler and in additional revenues. But not everyone is happy. According fairer system, designed to shift the tax burden With the new income tax rates, the winners to Rosario Bella Guzman, research head Asia Gaming Briefings | March 2018
SOUTH EAST ASIA 19 and executive editor of IBON a non-profit I think it’s still better as consumers will have development organization, the richest 10 the choice on where to spend the higher take- Tiger Resort Leisure percent will benefit from TRAIN, while there is home pay. They can choose not to purchase and Entertainment a computed negative outcome for the lower 60 items whose excise tax has been increased percent of income earners. Most of the country’s thus resulting in a net positive impact on their Okada Manila, owned by Japan’s Universal 22.7 million families do not pay income tax disposable income. People who have suddenly Entertainment, is the newcomer to Entertainment because they are engaged in informal work with a higher take-home will not spend more on City, holding a soft opening for the resort in low and erratic incomes so do not receive the food or necessities but will likely spend on late 2016. At 44 hectares, the property is by far benefit of lower income tax, but are hit with discretionary items or even leisure activities the biggest in the complex and the rollout of the burden of excise tax. like gaming and entertainment,” says Laneda. hotels and other facilities is continuing. At its With the significant rise in prices of “In that regard, we do not think there completion of Phase One, Okada will have 994 commodities, consumers can also expect a will be a slowdown in the mass market hotel rooms and operate 500 tables and about rise in the inflation rate, but according to the segment of casinos.” 3,000 slots. Its centrepiece is the world’s largest Department of Finance this will only be a short Operators are also not concerned. Steve coloured fountain, as well as a giant inner city term hiccup. Inflation is estimated to go up by Wolstenholme, managing director of Okada beach complex, known as “Cove Manila”. 1 percent next year and 0.5 percent in 2019. Manila says “The TRAIN law will effectively The casino floor will have about 500 table But while this could dampen overall reduce the income tax payments of most salary- games and 3,000 electronic gaming machines, consumer spending, it won’t affect spending earners. That will free up some disposable a 90,000 square-feet nightclub and beach habits among the middle class for luxury income, which can be spent for leisure activities club entertainment complex. It will also have items such as shopping, or leisure activities including gaming. The new law can therefore have an 8,409 square-meter retail promenade, a such as gambling. a positive impact on our mass gaming market.” world-class spa and 40 restaurants ranging In fact a higher disposable income means But what will affect the casino industry from casual, buffet, and international dining. higher demand for gaming and entertainment, directly is the second tax package, which is “With these kinds of amenities and this benefiting the gaming industry says Richard currently under review. The proposal will be type of spend, it’s not just going to put Okada Laneda of COL Financial. submitted to congress to be discussed before Manila on the map, but also Entertainment City “While some goods will be more expensive, the end of February and is expected to come and Manila in general as a global entertainment out mid to late 2018. destination as well as a business destination,” This package will cover corporate taxation Managing Director Steve Wolstenholme says. and the modernization of fiscal incentives and look at taxes on tobacco, alcohol, mining, Bloomberry Resorts coal and casinos. In a statement, Finance Undersecretary Bloomberry Resorts Solaire is a 16-hectare Karl Kendrick Chua said package two will gaming and integrated resort complex along include the removal of the value-added tax Asean Avenue in Parañaque City. The Bay exemptions for coal and casino operations. Tower of Solaire consists of a casino with an The Department of Finance wants to lower aggregate gaming floor area of approximately the corporate-income tax to 25 percent, from 18,500 square meters (including approximately the current 30 percent, and rationalize the 6,000 square meters of exclusive VIP gaming fiscal incentives for businesses. areas), with approximately 1,400 slot machines, While the exact details of the second 295 gaming tables and 88 electronic table package are not yet known, there is concern. games. Bay Tower has 488 hotel rooms and “If the Department Of Finance means to 15 specialty restaurants. Contiguous to the remove the tax exemption of casinos in TRAIN existing Solaire Resort and Casino, the Sky tower Phase Two, it is a proposal that needs serious consists of a 312 all-suite hotel, additional ten consideration. It will have a significant impact VIP gaming salons with 66 gaming tables and not only on the existing operations but more 223 slot machines. It also includes a certified importantly on the competitiveness of the 1,760-seat lyric theatre. Philippines as an investment destination for The company recently put in a bid to gaming and related leisure,” said Atty Arnold buy the land the casino is built on and an Salvosa, assistant vice president for corporate adjacent plot through its Sureste Properties and legal services of the Philippine Amusement unit. The two plots of land total 160,359 sqm, and Gaming. Corporation (PAGCOR). with minimum floor price for the land set at “If the existing tax exemption of gaming P37.2 billion (US$738 million). Bloomberry income from Value Added Tax (12 percent) and is also planning a second property in Quezon Corporate Income Tax (30 percent of taxable City, which is due to break ground towards income) will be removed, the Philippines will the end of this year. likely become the most expensive jurisdiction “The locals market will continue growing to do gaming business,” Atty Salvosa added. in line with the growth presently characterizing
SOUTH EAST ASIA 20 the Philippines economy, but international international nightclubs and a multi-level car Resorts World Manila. The hotel room count visitation will continue to outpace domestic park. It includes an approximately 260 room for the group’s three hotels (Maxims Hotel, growth as the Philippines and Solaire become Crown Towers hotel, Hyatt City of Dreams Remington Hotel, and Marriott Hotel Manila) better known and “mainstream” to Integrated Manila, a 365 room hotel managed by Hyatt remains at 1,226. The property is currently Resort guests and players globally,” President International Corporation and Asia’s first in the third phase of its expansion, which will and Chief Operating Officer Thomas Arasi says. Nobu Hotel with 321 rooms. consist of a further three hotels, more gaming The group recently reshuffled its and other amenities and is scheduled to be City of Dreams management team in Asia, with City of completed by 2018. Further down the road, Dreams Manila President Geoff Andres it will open the fourth and final IR planned The $1.3 billion City of Dreams Manila moving to manage sister property Studio for Entertainment City, which is scheduled to is owned by Belle Corp and Melco Crown City in Macau. Kevin Benning, who was open in 2020. As the first IR in Manila, the Entertainment’s local unit. City of Dreams formerly VP of gaming operations in Manila, company has built up a loyal base of customers, Manila has six hotel towers with approximately has been promoted to senior VP and chief especially in the local mass market. 950 rooms in aggregate, including VIP operating officer of the Philippine property. “The Philippine market is getting used to and five-star luxury rooms and high-end luxury goods, but sometimes things are too boutique hotel rooms, a wide selection of Resorts World Manila big and too quick. For some of the domestic restaurants and food & beverage outlets, a market, they feel intimidated. You have to 4,612.44 square meters family entertainment Travellers International Hotel Group, a tap into that market and understand what center in collaboration with Dreamworks joint venture between Genting Hong Kong and they want,” says Chief Operating Officer Animation, a live performance stage, two Alliance Global, is the owner and operator of Stephen Reilly. GROSS GAMING REVENUE Installed capacity (As of June 30. 2017) Tables Electronic Gaming Machines PAGCOR - Casino Filipino 526 10,461 City of Dreams Manila 267 1,754 Resorts World Manila 316 2,015 Solaire Resort and Casino 394 1,883 Okada Manila 87 911 Thunderbird Binangonan 25 243 Thunderbird - Poro Point 28 321 GGR Royce Casino 28 168 2016 P149b Widus Hotel and Casino 39 168 2017 P170b Midori Casino 52 306 (Source: Pagcor) Freeze placed on new casinos Pagcor eyes doubling The Philippines’ gaming regulator said there will be in POGO revenue no more new licenses granted in the Philippines Philippine Amusement and Gaming Corpo- after January 11 this year, due to President Rodrigo ration (PAGCOR) chair Andrea Domingo Duterte’s concern about the proliferation of casinos said she expects income earned from online across the country. “The President told me last casinos under the POGO scheme to reach P6 January 11 to freeze the entry of new casinos because billion in 2018 ($115 million), double the P3.1 there are already many of them, and there are more billion earned last year. “Not all the licensees wanting to apply,” Philippine Amusement and Gaming were fully operational last year,” said Domingo, Corp Chair Andrea Domingo said. There are three new referring to the 45 firms granted licenses last casino licensees in Cebu, including Emerald casino year. “But this year, everyone will be operatio- from Dennis Uy, Millenium casino by the Hong Kong- nal, so we expect revenue to increase.” Under based Asian Gaming Group and the Universal casino the POGO scheme, each licensee is required by the Gokongwei Group. There are another eight to pay $10,000 in licensing fees per month for operations in Clark, Pampanga, and another Pagcor a minimum of 15 gaming tables, or a total of approved licensee on Boracay Island. $150,000 per month per POGO licensee. Asia Gaming Briefings | March 2018
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FOCUS 22 Focusing on the future The second ASEAN Gaming Summit was designed to throw the spotlight on some of the issues and products that are likely to shake up the future of the gaming industry in Asia. T he focus section of this March edition In our first article of the series, we talk to of Asia Gaming Briefings mirrors that executives from First Cagayan, which was shaken theme, taking a deeper look at some of the from its pedestal as Asia’s premier online gambling emerging trends, both for the online and jurisdiction last year after legislative changes from the land-based industries. Philippine President Rodrigo Duterte, which included Asia Gaming Briefings | March 2018
FOCUS 23 granting licensing power for online companies operators chart their way, it won’t be enough are also keenly aware of the fact that their to land-based regulator Pagcor. to succeed in the fast-paced Asian market. patrons don’t always freely embrace the ideas After losing almost half of its licensees, In the land-based sector, we discuss how dreamt up by whizzkids in suppliers’ R&D First Cagayan is fighting back, promising not new technologies can be used to help operators departments. We discuss how to achieve only to significantly upgrade its infrastructure, maximise their table yields, providing vital the right balance between staying at the but also to focus on fintech and bitcoins, information that previously could only be forefront of technology, without turning off aiming to become an Asian hub for these supplied by experienced pit managers. The the existing audience base. We also argue high-growth industries. addition of high-tech equipment can help there needs to be space to take a level of risk. Staying in the online sector, we look at trim costs and provide an invaluable aid Our last article in the focus series explores how European models can provide a guide to floor managers when it comes to table the issue of security, which has become a as the industry grows in Asia. As the market allocation and pricing. major topic for discussion globally after two matures, the focus is starting to switch from We also look at some of the new major attacks on casinos last year. Properties player acquisition to player retention forcing technologies being incorporated into products. around Asia have been stepping up measures a strategic shift. This is leading to greater While operators are aware of the need to to protect clients. We speak to experts about competition on product and although stay relevant with the younger generation the most effective ways to keep casino floors what has gone before in Europe may help and to expand their audience base, they safe without reducing enjoyment levels.
FOCUS 24 CEZA seeks to regain online dominance, eyes Fintech After an annus horribilis in 2017, First Cagayan Leisure and Resort World Corporation is fighting back, pledging major upgrades in infrastructure and technology to help the Cagayan Special Economic Zone and Freeport (CEZA) regain its status as the hub for online gambling in the Philippines. O nce the premier licensor for online firms gambling operator could directly, or indirectly, in the country, First Cagayan lost more allow persons who are physically located outside the than half of its licensees last year after territorial jurisdiction of the licensing authority to Philippine President Rodrigo Duterte place bets, online or otherwise. cracked down on online gambling. The order left First Cagayan, which had been the Although most of First Cagayan’s licensed primary licensor for the Asian-facing Philippine online operators held a license in the CEZA, an isolated, gambling industry, in a precarious position. To make largely undeveloped region on the country’s northern matters worse, the state-owned Philippine Amusement shore, in practice they were operating out of more and Gaming Corporation (PAGCOR) stepped into the developed areas, such as Makati in the capital. mix, saying it would issue its own online gambling Duterte put a stop to that arrangement, issuing licenses. The Philippine Offshore Gaming Operator an Executive Order specifying that no licensed online license, known as POGOs, are more expensive, but Asia Gaming Briefings | March 2018
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