HIGH FASHION DRAMA Make way for modern metallics - Applause Fall 2016
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applause fall 2016 HIGH FASHION DRAMA Make way for modern metallics Exfoliation Breakthrough Reavealing Radiace like never before
CONTENTS fall 2016 BUILD 8 14 21 High Fashion Glam Let's Party! Contest for a Cause GROW 30 Year of Your Dreams 34 Reap Your Rewards 38 Pass It On REFLECT 42 History and Traditions 43 Delicious Eats 46 My Mary Kay Moment LIVE 50 Trend Alert 52 I Story 55 #morethanmakeup 2 applause fall 2016
Editor’s LETTER THE YEAR OF YOUR DREAMS… You’re going to be hearing that A LOT over this next Seminar year. Think about it. Where would we be today if Mary Kay Ash didn’t have a dream? We all know she wanted to create a company to give women opportunities that didn’t otherwise exist. She also believed that if Independent Beauty Consultants and corporate staff never lost sight of her mission – to enrich women’s lives – everything else would fall into place. contributors This philosophy is the catalyst for each and every one of your dreams. And where do dreams start? With “Your Why”. Lock your Editor-In-Chief eyes on your reason why, and everything else will slowly fall into place, Marijana Klapcic just like they did for Mary Kay Ash. Surround yourself with supportive women like your Mary Kay sisters who teach you how to praise others Executive Editor to success. Surround yourself with leaders who will show you that Michelle Haurilak if you focus on your strengths, the weaknesses will work themselves out. But at the same time, remember to do it the way you want to do Creative Designer it. Will you hit some roadblocks? After many years of interviewing Krista Baswick Mary Kay independent sales force members across every career path, I can tell you they all have! Contributing Writers Most of them have all said the same thing: Use the tools Mary Kay Melanie Cummings created for you. Go back to the basics like the Weekly Plan Sheet Darryn O’Malley and Six Most Important Things List. Use the company promotions Andrea Querido and programs. All of these were designed to help Independent Beauty Consultants grow – and grow the right way. Don’t try and reinvent the French Version wheel. The Company has a plan in place to help you succeed. Carmela Manganiello Trust in us, trust in yourself, and trust in your support system to get Roméo Miguim you there! In the meantime, why not get inspired by the Mary Kay Nicole Dagenais women featured in the pages to follow? It could be just what you need Michel Beauchamp to kick start Day 1 of the Year of Your Dreams. Casa Traduction Editor-In-Chief fall 2016 applause 3
most important things 6 WHAT DREAMS ARE MADE OF Dream Baby. We’ve embarked on a new Seminar year, one filled with new dreams, new opportunities and new goals. Lucky for us, Mary Kay’s dream was to help women make better lives for themselves and their families. Fifty-three years later, you’re helping her dream live on. Make this the year of your dreams. Are you ready? CONTEST FOR A CAUSE We’re on the hunt for the face of our Summer 2017 Beauty That Counts® campaign and your customer could be it! Make old – and new – connections and have them enter when the contest opens on September 1st! More details on page 21. PARTY GIRL Parties can make a big impact – like helping you increase sales, find team members and meet your goals. Learn great tips from a pro on page 14! KEEP IT SIMPLE This business is about selling, booking and team building. Simple concepts that haven’t changed in the Company’s fifty-three years. It’s not that it’s hard. It just requires discipline and practice every day. When you do all of these things enough (like any other job would require) it becomes second nature over time. BACK TO SCHOOL Teachers, moms and students all make great new customers – and team members. Keep this top of mind as you head back into the school season. Prepare to build your customer base and dream team! ENROL FOR PREFERRED CUSTOMER PROGRAMSM Satin-y soft hands…in a new scent! That’s what will have your customers craving the next gift with purchase. Flip to page 22 for more details! 4 applause fall 2016
AUGUST’16 SEPTEMBER’16 OCTOBER’16 CALENDAR Civic Holiday. Corporate office closed. 01 Beaut-e-News®* arrives in your customers’ inbox! Preferred Customer October is Program – Enrolment for Breast Cancer the Holiday 2016 Preferred Received deadline for Awareness 01 Customer Program begins. Independent Beauty Consultant Commitment month. Form to begin Independent Sales Director-in- Received deadline for Received deadline for Qualification on Independent Beauty Independent Beauty September 1st. Consultant Commitment Consultant Commitment Form to begin Independent Form to begin Independent Labour Day. Sales Director-in- Sales Director-in- 05 Corporate office closed. 05 Qualification on October 1st. 05 Qualification on August 1st. Happy Anniversary! Celebrate Thanksgiving. Preferred Customer 13 Mary Kay Canada’s 38th 10 Corporate office closed. Program – Fall Gift anniversary today. with purchase and generic literature packs will be shipped by August 12th, 2016. Beaut-e-News®* arrives in Customer and Independent Beaut-e-News®* arrives in 13 your customers’ inbox! Beauty Consultant versions your customers’ inbox! of The Look mailed by 12 August 12th, 2016. Preferred Customer Program – Enrolment for Preferred Customer the Winter 2016/2017 Program – Enrolment Preferred Customer deadline for the Winter Fall 2016 promotion begins. 15 Program begins. 15 2016/2017 issue of The Look. Check out marykay.ca and your Personal Web Site to 16 see what’s new! Received deadline for 2016 Last day of the month. Shelter Grant Program Beaut-e-News®* arrives in Orders must be received by midnight Eastern Daylight 30 applications. 18 your customers’ inbox! Time to count toward September production. Last opportunity to become Last day of the month. Last day of the month. a Star Consultant for Orders must be received by Orders must be received by Quarter 1 and be eligible midnight Eastern Daylight midnight Eastern Daylight for gorgeous prize selections Time to count toward Time to count toward August production. when you place a minimum $1,800 wholesale Section 1 31 October production. order between July 1st and Holiday 2016 Preferred September 30th, 2016. Customer Enrolment deadline for the Preferred Customer 31 Holiday Brochure. Program – Holiday Gift with purchase and generic literature packs will be shipped by September 30th, 30 2016. *Must be a Mary Kay® Personal Web Site subscriber, and opt in those customers who have consented to receive commercial electronic messages. Consent For all the form can be found under the Legal section on the MKOC®. latest updates, visit the online calendar on the MKOC®! fall 2016 applause 5
trending: @ MaryKayCanada Don’t Miss a Thing! Collaborate Love being in-the-know? Then tune Saturday, Sept. 10th is National Swap Ideas into your monthly Most Important Day. It’s the perfect time to reconnect with Things (MITs) email to keep you up- your team members and sister independent to-date with all things Mary Kay®! sales force members to share business tips and tools. And what better place to build buzz than The MK Hive! Rock the Runway Forget the sidewalk – strut the catwalk! Turn heads this fall with the new Mary Kay® Runway Bold Collection. The Fall Trend Report eCatalog, videos and more, will contain everything you need to know about these ultra- glamourous, posh products. Get Your Bling On Teacher’s Pet Your future is bright – just like the diamonds you can earn! Warm up to the teachers in your life with small Unlock your potential and discover what dazzles await. Check Mary Kay gifts or samples! Include your Mary Kay the 2017 Seminar Awards Jewellery on the MKOC®…and business card and follow up for a facial or to schedule a sneak peek on page 34. a party. Who knows – they could be your next NEW team members! 6 applause fall 2016
PAGE 10 | READ OUR LIPS new! mary kay gel ® semi-matte lipstick & lip liner PAGE 14 | PARTY TIME! learn how to throw the best party of the season PAGE 18 | HOLIDAY GIFTING take the stress out of holiday shopping! PAGE 8 | RUNWAY BOLD TREND COLLECTION EMBRACE this season’s dramatic flare build
build PRODUCT PROMOTION ATTENTION- getter NEW! Limited-Edition† Mary Kay® Runway Bold Collection $26 Gel Liner Duo Lightweight formula glides on smooth to deliver the precision of a pencil with the intensity of a liquid. Available in Dramatic Gold. $20 Eye Colour Palette Gold, bronze, silver and bold blues you can mix and match. Nail Lacquer Sophistication is at your fingertips. Available in Blue Debut, Rosy Dramatic Gold Rock the Runway Encore and Gold is Bold. FALL FASHIONS Your customers can take their fashion LIPS: Texture is key. Dry matte finish cue from you! What’s hot for fall: is “in”. FACE: Soft, flawless, even NAILS: Shades of metallic and blue. complexion. Powdered finish, bronzed cheeks. HAIR: Sleek and sophisticated, with just enough edge. EYES: Bold, super smoky metallic in gold, blue and silver shades. BROW: Sculpted, shaped, defined and bold. 8 applause fall 2016
PRODUCT PROMOTION build ® y g 60 y Ka Ba ase $ ar tion urch the † M lec u p rom ® iit on Col n yo cts f Kay d e u d -E old E wh prod ary on. B ite ay RE tail n† M ecti Lim nw for F ed re itio oll Ru it est d d C t g -E l Ge sug ted Bo in mi ay Li unw R You’ve got on-trend makeup and Trend Report Fall 2016 style that your customers want. Email the Fall Trend Report $10 eCatalog. It’s available on the MKOC® and marykay.ca. Follow up to see if they’re up for a party with friends! Blue Debut TM Get Your Glow On (August Only!) Transform your skin from ordinary to Gold is Bold Rosy Encore extraordinary in just one swipe! Available only during the month of August, the special Limited Edition† Mary Kay® Glowing Finish Illuminating Stick will give you the shimmering finish you’ve been searching for. Plus, it’s perfect for highlighting and contouring! $14 each $25 for both Bronze EASY ORDER, EASY SELL Bundle these to complement any order! Ready Set, $42 Gold Mary Kay® Foundation Primer Sunscreen SPF 15 and Mary Kay® Finishing Spray by Skindinavia Brush On Beautiful, $87 Mary Kay® Brush Collection and Mary Kay® Brush Cleaner Prices are suggested retail. † Limited quantities available while supplies last. fall 2016 applause 9
build PRODUCT PROMOTION Pucker Up. Po nt ome we rfu ve M l Pin k Mau Delightfully kissable lips await. $21 NEW! Alwa ys A Mary Kay® M idn prico igh Pop Gel Semi-Matte Lipstick tR py Ple t ed ase Mary Kay’s first full-coverage lipstick to utilize GEL TECHNOLOGY. Eight gorgeous shades to choose from. Ba sh ful Yo u You and Your Customers Will Love: Rich T • Semi-matte lipstick delivers lasting wear without drying lips. • Highly pigmented shades deliver rich, stay-true colour that lasts for hours. ruffle • Gel formula glides on smoothly and cushions lips for soft, velvety comfort. Cr • Optical enhancers deliver a soft-focus effect and blurs appearance of us he d minor imperfections. Be rry $30 Primer is Back! TimeWise® Age-Fighting Lip Primer Creates healthier-looking lips by fighting the appearance of fine lines and wrinkles and decreasing their appearance with light- diffusing microspheres. Use it on lips, inside and outside your lip line to extend lipstick wear and prevent lipstick and lip gloss from feathering and bleeding. Visit Product Central on the MKOC® for more product details, along with an updated colour chart! 10 applause fall 2016
PRODUCT PROMOTION build Lip Service: Benefits At-A-Glance Gel Semi-Matte True Dimensions® Creme True Dimensions® NouriShine Plus® Lipstick Sheer Sheer. Shine Full. Satin finish with Gloss with Coverage Full. Semi-matte finish. Full. Satin finish. finish with touch a sheen. brilliant shine. of shimmer. Vitamins E and C Gives an instant boost What Makes Gel technology cushions derivatives help defend Infused with advanced Infused with advanced of moisture that leaves it Stand Out lips for lasting comfort. against wrinkle-causing skin care ingredients. skin care ingredients. lips feeling supple. free radicals. Colour Pigment-rich shades for Rich, stay-true colour. Pure, radiant. Sheer, subtle. Vibrant. Saturation intense colour. Long-lasting colour for Nourishing, non-sticky Wearability Long-wear formula. Intensely moisturizing. Intensely moisturizing. hours without drying lips. formula. Antioxidant-rich Smooths appearance Smooths appearance Formulated with optical vitamins and plant- More Great Creamy texture glides of fine lines. Helps of fine lines. Helps enhancers for a soft- derived minerals to Stuff on easily. lips look fuller and lips look fuller and focus effect. smooth, protect and feel firmer. feel firmer. condition lips. New Formula! Rose Mary Kay Lip Liner in seven stunning new shades! ® De ep For a beautiful, long-lasting look! Use to effortlessly shape, line or fill Nu de in lips with soft, creamy colour. No skipping, tugging, or budging! Perfect for your customers who want a polished appearance or a lip look that stays true, hour after hour. This waterproof formula comes Red $16 in a slim, retractable pencil with a built-in shaper cap. Precisely defines lips and helps prevent colour from feathering and bleeding. With the introduction of the new Lip Liner formula, the current Berry Lip Liners will phase out and are available while supplies last. Current Mary Kay® Lip Liner New Mary Kay® Lip Liner Me diu Cappuccino Berry (more red/plum) or mN ude Deep Nude (lighter & more brown) Caramel Light Nude (more pink) Chocolate Berry Clear N/A Co ral Dark Chocolate Deep Nude (much lighter) Neutral Medium Nude Plum Berry Lig Soft Blush Light Nude (more pink) ht Nu Spiced Tea Medium Nude de Care to Sample? Samplers are available for both the lipsticks and selected lip liners on Section 2 of the Online Order Form! Prices are suggested retail. fall 2016 applause 11
build PRODUCT PROMOTION $70 NEW! TimeWise Repair® Revealing Radiance™ Facial Peel Uncover Brilliance. Reveal More Sales. How Does it Work? How To Use Formulated with glycolic acid, considered by experts Twice a week. Allow three days between application. to be the gold standard among alpha hydroxy acids 1. Thoroughly cleanse and dry skin. (AHAs), it impacts multiple surface layers and delivers 2. Apply thin layer on face, avoiding eye area. benefits that go beyond what Microdermabrasion 3. Massage gently into skin. Refine can deliver. Plus, it contains an exclusive blend 4. After 10 minutes, rinse thoroughly with warm water of calming botanical extracts and a marine extract and pat dry. shown to help provide essential hydration†. 5. Follow with serums (if desired) and a moisturizer. Key Benefits See clinically tested results in 2 weeks!* 8 out of 10 women said their skin looked transformed.** Skin looks brighter. Significantly improves skin texture. Reduces look of fine lines and wrinkles. Skin tone looks more even. 12 applause fall 2016
PRODUCT PROMOTION build Q&A Q: Can I use TimeWise Repair® Revealing Radiance™ from light to dark. It was not tested on women with sensitive Facial Peel and TimeWise Microdermabrasion ® skin, rosacea, acne or other skin conditions and these women Refine together? should consult their physician before using this product. A: You can use both within your weekly regimen if you want the benefits of a physical exfoliator plus the advanced Q: Should my skin feel dry after use? benefits of a glycolic acid facial peel. Do not use both A: Depending on skin type, minimal dryness can occur. products on the same day; allow a day or two between uses. The formula does contains a marine extract that The combined number of uses should not exceed three has been shown to help provide essential hydration†. per week. However, it is important to follow with a nightly moisturizing step. Q: Can the Skinvigorate™ Cleansing Brush be used with Microdermabrasion Refine or Revealing Radiance™ Q: Will I feel a sensation during use? Facial Peel? A: When using a glycolic acid peel it is normal to feel a slight, A: Although the cleansing brush was designed with rounded, temporary tingling sensation. Please be aware that the softened bristles to help increase comfort against the skin, it product is working even if you don’t feel a sensation. is not recommended that it be used as part of the cleansing step before using Mary Kay® microdermabrasion or peel Q: What is the use-up rate? products. It can, however, be used on the same day. So for A: Average use-up rate is six months, when used twice weekly. example, you could use the cleansing brush in the morning if you were going to use microdermabrasion or facial peel Q: How do I sample? products at night. A: Since this product needs to be used regularly to see results, a sample may not be enough to provide visible benefits. Q: Can this product be used by all skin types? Remember to offer the Mary Kay 100% Satisfaction A: TimeWise Repair ™ Revealing Radiance™ Facial Peel was Guarantee. tested on and is suitable for dry, normal, combination and oily skin types. It also was tested on a range of skin tones Find a product fact sheet on the MKOC®. NOTE: With the introduction of the TimeWise Repair® Revealing Radiance™ Facial Peel, TimeWise® Even Complexion Mask will phase out and is available while supplies last. For less than a cup of coffee, you can have skin that looks transformed! That’s also way less than what you’d spend on a facial peel at a dermatologist! Selling Tips! • Take before pics of your customer’s faces. Ask them to use For those hesitant to spend, you can respond with, the product for 30 days. Hold an after party to celebrate ‘What price do you put on confidence?’ their results. Break it down: Revealing Radiance™ Facial Peel $70 • Ask your customers to share before and after photos on social media to get others excited and expand your reach! Six month use-up rate $70 ÷ 6 = $11.66 per month • Invite your best customers to try the facial peel and share what they think with you. It makes them feel important that Weekly cost you value their opinions, and they'll tell their friends! The $11.66 ÷ 4 weeks $2.91 per week result? Product lovers and reorders. Use twice a week $1.46 (PER USE) *Results based on a four-week independent clinical study in which 45 women used TimeWise® Repair Revealing Radiance™ Facial Peel twice a week. **Results based on a three-week independent consumer study in which 266 women used the product twice a week. † Based on in-vitro testing of key ingredients fall 2016 applause 13
build PARTY BASICS Party Girl! By Darryn O'Malley Julie knows skincare parties are an efficient way to reach customers. Here, she shares her tips to Independent Sales Director-in-Qualification help you master the party basics! Julie Gaudet, Moncton, NB Book: Turn one into many. Close: Seal the deal. • Call referrals* and let them know their friend has • During the table close, offer the prices of the sets and tell recommended them for a free pampering session. Then, let your guests how long they last. her know she can earn free products by sharing her session • Ask her what her favourite product was during the individual with two to four friends! close. Then ask her what products she’d like to take home. Sell: Seeing is believing. Follow Up. • Make sure to connect with your guests. Laugh with them and Use the 2+2+2 follow-up plan. make them feel comfortable and relaxed. Don’t forget to • Two days: Text or call to check in after her purchase. have fun! • Two weeks: Book a second appointment that can be one-on- • Speak from experience when talking about products. Let the one, or better yet, shared with friends. customers know how the products work for you. • Two months: Call or email. If she’d like, enrol her in the Preferred Customer ProgramSM so she can receive The Look and keep you and all the Mary Kay® products top of mind. TIP! The Weekly Accomplishment Sheet† helps you plan and track Easy Win! Share this Mary Kay best sellers flyer. It’s a great selling tool! • Display at parties and talk up the product benefits. • Offer your customers a sample to increase their interest. your progress. This keeps you motivated and you’ll Follow up to learn their interest in purchasing. • Add it to product orders. Include a note to encourage trial. be proud of all • Makes a great conversation starter. Share while you’re out you’ve done! and about and that you’d love to book a facial where you can share more products. † Available on the MKOC®. *Prior to contacting referrals (class guests, prospective customers, potential new team members or hostesses) via telephone or e-mail, you should consider whether such communication is consistent with provincial and/or federal “do-not-call” and/or “spam” and/or 14 applause fall 2016 privacy laws and regulations. For more information on Canada’s Anti-Spam Legislation, visit the Resources tab on the MKOC ®.
DISCOVER THESE TOP BEST-SELLING FAVES Women love these Mary Kay beauty bests. Try them for yourself! TimeWise® 3-in-1 Cleanser (Normal/Dry), $30 Mary Kay® Foundation Primer SPF 15, $22 Mary Kay® Oil-Free Eye Makeup Remover, $19 Mary Kay® Eye Liner, $16 Mary Kay® Lash Love® Mascara, $21 TimeWise® Firming Eye Cream, $40 Mary Kay® Ultimate Mascara™, $21 Satin Lips® Set (Balm and Mask), $30 Mary Kay® CC Cream Complexion Corrector Cream Sunscreen SPF 15, $22 Contact me, ______________________________________, your Mary Kay Independent Beauty Consultant to place your order today! All products are suggested retail. The bestseller logo/designation refers to top-selling products within the Mary Kay® product line. The Company grants all Mary Kay Independent Beauty Consultants a limited license to duplicate this page in connection with their Mary Kay businesses. This page should not be altered from its original form nor incorporated into other materials. For a printable version of this page, go to the MKOC® and find Applause® online under the Resources > Publications tab. ©2016 Mary Kay Inc. All Rights Reserved. Printed in Canada
build BUSINESS BUILDING Keep It Simple Sweetie K.I.S.S. By Darryn O'Malley Geneviève’s Top Tips Independent Senior Sales Geneviève Bouthillier Laval, QC 1. BOOK Make the Call. Believe it or not, I use the telephone! You have no other choice than to make friends with this tool. Yes, I know there is Facebook, but I believe Stay Focused and Friendly. Take no chances when you’re booking. Make sure you’re in a quiet place where you won’t be distracted. It’s also vital to I get my results with the phone. Also, don’t have a smile in your voice when you are on feel as if you’re bothering anyone. The women the phone. Remain professional and make the you are calling are fortunate to be offered a person on the other end feel as if she’s talking to free service. a friend. Create a List. It’s helpful to have a huge list of names to contact*. It takes the pressure out of your voice when you’re speaking to them and offering them a free consultation. 2. SELL Make a Deal. I offer a promotion that encompasses almost all of the skin care products I demonstrated. Since the ladies have liked all the products they Choose Your Words Wisely. It’s important to use open-ended questions. That way, the client will provide you with a more detailed answer rather than a simple ‘yes’ or used, they are happy to leave with the lot and ‘no’ response. Then you can guide her to save on the total value. according to her budget and needs. Accommodate. For those who don’t have the budget to purchase everything right away, I tell them “No worries, you can buy your products gradually. What would you like to start with today?” *Prior to contacting referrals (class guests, prospective customers, potential new team members or hostesses) via telephone or e-mail, 16 applause fall 2016 you should consider whether such communication is consistent with provincial and/or federal “do-not-call” and/or “spam” and/or privacy laws and regulations. For more information on Canada’s Anti-Spam Legislation, visit the Resources tab on the MKOC ®.
BUSINESS BUILDING build 3. TEAM-BUILD Live the Mary Kay Life. People buy us before they buy our products. If people see that you are happy and enjoy what you do, they’ll want to be around you not only for the products, but for the business opportunity Stay Strong and United. Perseverance, focus and vision help build a strong team. It’s also important to listen, take notes during training classes and apply your knowledge to your business. Don’t be discouraged by the as well. obstacles that may cross your path. Ask a Question. “Are you curious about how Mary Kay works and what it’s like to be an Independent Beauty Consultant?” That’s the question I teach all the women on my team to ask everyone they meet. Everyone should have all of the information about this golden business opportunity before saying ‘no’. Often the people who say “No, thank you,” turn out to be great Independent Beauty Consultants. Start the New Seminar Year…Simply! Back to Business School will be back in session soon and everyone will be back in their routines. Most likely, you’ll be around more women at work, at school functions or both! It’s the perfect time to share all the benefits of having a Mary Kay business. Before you know it, you can earn commissions, bonuses, the use of a Mary Kay® Career Car, and more! • MOMS may be eager to earn for their kids’ activities. • TEACHERS may like the flexibility of being their own boss. • COLLEGE STUDENTS may want to supplement tuition costs as they share skin care tips and makeup with their friends. • CAREER WOMEN may like the added income potential and a chance to lead others. REMEMBER! When you meet women at your upcoming holiday open houses, make sure they see how rewarding and fun a Mary Kay business can be. They’ll want to join in! fall 2016 applause 17
build PRODUCT PROMOTION Make A List, The weather outside may be more delightful than frightful, but it’s never too soon to start prepping for the holiday selling season. Maximize your holiday sales by planning ahead. Stay on top of your business with these helpful tips. First stop? Hold an Open House. OCTOBER TO-DOS: Send a “Save the Date.” Early October: Send an email and/or via your Mary Kay® Facebook Choose your Open House venue. page (but only to your selected friends. Do not post Whether you choose your home, a church, recreational publicly) to spread the word. Don’t be afraid to cast a centre or other community space, make sure you wide net. Invite those you haven’t heard from in a while*. pick an appropriate place to accommodate your You can also keep printed invites with you to pass along guests from near and far. as you’re out and about. Let people know that it’s ok to bring friends – the more the merrier and the more Set your Holiday Open House date(s). potential sales for you! Let your customers know they can avoid the Black Friday crowds in November by Option: Include an incentive(s). shopping with you beforehand! Inform them in the invite. This can be anything from hourly giveaways to incentives based on purchases. Who doesn’t like the chance to earn a little something extra? Mid-Month: Place a product order. Late October: Many customers appreciate taking their Reach out. purchased products home with them. Remind your customers of your special Open House one Stock up on the crowd-pleasers you think week prior to the date. If they can’t attend, schedule an will sell so your customers don’t go home alternate time for them to view your products. empty-handed. Gear up for fun! This is a chance to greet guests and form lasting relationships. Make new friends, obtain new customers and share your enthusiasm for your products! GET READY FOR DELIGHTFUL SALES! New Limited-Edition Gifts launching on October 3rd will make holidays selling fun and easy. *Prior to contacting referrals (class guests, prospective customers, potential new team members or hostesses) via telephone or e-mail, you should consider whether such communication is consistent with provincial and/or federal “do-not-call” and/or “spam” and/or 18 applause fall 2016 privacy laws and regulations. For more information on Canada’s Anti-Spam Legislation, visit the Resources tab on the MKOC ®.
PRODUCT PROMOTION build Check It Twice Open House Bundle $57 Ideas! $66 Dynamic Duo MKMen® Advanced Facial Hydrator Sunscreen SPF 30 Soft Touches MKMen® Advanced Eye Cream TimeWise Moisture Renewing® Gel Mask Mary Kay® Intense Moisturizing Cream $55 Flash & Dash Mary Kay® CC Cream Complexion Corrector Cream Sunscreen SPF 15 Mary Kay At Play® Triple Layer Tinted Balm in Pink Again Mary Kay® Lash Love® Mascara in I Black Wrap it Up! Merchandising and packaging can make your gifts look SO irresistible! Here are some tips: • Create cute display gift set samples with inexpensive decorative items found at craft and discount stores. Then wrap gift sets in festive holiday bags to sell. • Clearly mark products and prices so your guests don’t have to ask. • As an added bonus, include a pair of soft gloves or socks with Mint Bliss™ Energizing Lotion for Feet & Legs and Satin Hands® Hand Cream packages. Your customers won’t be able to resist! Not feeling creative? Partner with a sister sales force member who is! Divide the responsibilities and use your talents to help in other ways! Image: countryliving.com © David Hillegas Prices are suggested retail. All products sold separately. fall 2016 applause 19
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MAKEOVER CONTEST build Who doesn’t love a contest that does double duty – bringing out beauty while giving back? Well, we’re on the lookout for a new fabulous face for our Summer 2017 Beauty That Counts® campaign! As you know, a portion of the proceeds from every sale of our Beauty That Counts® products goes towards the Mary Kay Ash Charitable Foundation, which supports women living with the appearance-related side effects of cancer through the Look Good Feel Better® program and ending violence against women. By Darryn O'Malley This fall, introduce the women in your life to Contest for a NEW THIS YEAR! Cause. Take advantage of this fabulous opportunity to create This year, YOU pick our winner! After the entry period has excitement, book new and existing customers, recruit new closed, our panel of expert judges will narrow it down to a list team members and reach your sales goals at the same time. of top five (5) finalists. Then it’s up to you to vote for our Grand And remember, everyone is a winner here! Your customers Prize winner. will receive breathtaking makeovers while you obtain customers for life! PRIZE DETAILS The Grand Prize winner will be awarded a trip for two (2) HOW IT WORKS to Toronto, including airfare, two nights’ accommodation, STEP 1: Reach out to your customers and start booking transportation from the airport to your hotel and back, makeovers! With such great prizes, how can they resist? $500 spending money and an unforgettable photo Makeovers can be held as early as August 15th. The entry shoot complete with your own makeup artist! To top it all period officially opens on September 1st. off, the sure-to-be stunning photographs will be used to market the Summer 2017 Beauty That Counts® campaign. The photos STEP 2: After you help your customer get ‘Runway-Ready,’ will also be featured on social media and in upcoming editions make sure she snaps a selfie! This will be her contest entry*. of The Look and Applause®! When the contest officially opens, she can visit the contest And as the Independent Beauty Consultant of the Grand website contestforacause.ca, upload her photo, basic Prize winner, you win too! Your hard work will pay off at contact information and complete two questions. Seminar 2017 where you will be treated to perks such as *Each contestant will be required to provide contact information and complete the online submission form free Seminar registration and recognition. Plus, you’ll receive in order to finalize registration. Once a contestant submits her entry, it will enter the moderation process. She will receive an email when her entry is deemed acceptable and made live on the contest website. a professional hair and makeup session to help you get glammed up for Awards Night. You’ll also receive recognition in Applause®! The top five (5) contest finalists will receive an extraordinary goodie bag featuring items from the Fall 2016 Runway Bold Collection, a Gel Semi-Matte Lipstick in Crushed Berry, DATES TO REMEMBER: plus a few of our bestsellers and personal favourites like Entry Period: September 1st – 30th the Mary Kay® Ultimate Mascara™ and Oil-Free Eye Internal Judging: October 1st – 8th Makeup Remover! Finalist Voting: October 9th – October 22nd Visit the MKOC® on August 16th for full contest details! Grand Prize Winner Announced: November 1 st fall 2016 applause 21
build PCP Double the Gifts, Double the Opportunity! You can enrol your customers in TWO upcoming Preferred Customer ProgramSM (PCP) periods – Holiday and Winter! PCP is the key to obtaining new customers HOLIDAY DATES and nurturing the relationships with your loyal TO REMEMBER ones. There is no better way to promote your Holiday Enrolment begins: August 1st, 2016. personalized service and the latest must-have products. Holiday Enrolment deadline for the Holiday Brochure: August 31st, 2016. Gift-with-purchase and generic literature packs HOLIDAY 2016 & WINTER 2016/2017 will be shipped by: September 30th, 2016. GIFT WITH PURCHASE NEW! WHITE TEA & CITRUS SATIN HANDS® Customer and Independent Beauty Consultant versions PAMPERING SET DELUXE MINI of the Holiday Brochure mailed by: September 30th, 2016. Spread the joy by getting others to fall in love with Mary Kay! New customers will absolutely adore getting Gift-with-purchase offer expires: their hands on this perfectly portable travel-sized version of November 15th, 2016. the New Satin Hands® Pampering Set when they purchase $50 or more in Mary Kay® product. Everyone loves soft and luxurious skin. This ultimate skin care set makes for the perfect stocking stuffer, sampling item or travel addition – a versatile trio to suit everyone’s needs! Each travel-sized set includes White Tea & Citrus Satin Hands® Refining Shea Scrub (56 g); White Tea & Citrus Nourishing Shea Cream (21 g); Fragrance-Free Protecting Softener (11 g) and an adorable giftable bag. Find it online: MKOC® > Business Tools > WINTER DATES Preferred Customer ProgramSM TO REMEMBER Winter Enrolment begins: September 15th, 2016. Winter Enrolment deadline for The Look: October 15th, 2016. Gift-with-purchase and generic literature packs will be shipped by: November 14th, 2016. Customer and Independent Beauty Consultant versions of The Look mailed by: November 14th, 2016. Gift-with-purchase offer expires: February 15th, 2017. 22 applause fall 2016
seen BEAUTY BUZZ build AS IN… Beauty Editors and bloggers are loving Mary Kay® products and are taking to the Internet to show it! Let’s have a look at the latest beauty buzz! Mary Kay Perfecting Concealer™ Mary Kay® Undereye Corrector TimeWise Body® Smooth-Action™ Cellulite Gel Cream and Body Massager makeup-your-mind.net workadaybeauty.com “DEEP BREATH. I loathe reviewing “The Undereye Corrector is seeing a lot of concealers because I just don’t use them. action since I’ve been using it almost every canadianfashionista.net Why, you ask? Because every concealer day. I find it works well both when I layer “This powerful duo increases creases on me. Or looks crepey under it with foundation, and on days where I microcirculation for a more radiant, soft, my eyes. Basically, they all look like don’t wear any foundation. I simply swipe smoother finish… it applies easily and absolute garbage, so I can’t be bothered on a triangle under my eyes and blend evenly, and its slippery gel-like texture to use them...UNTIL NOW. I don’t know it in using a makeup sponge. So simple, allows for enough time to really work what the heck is in this thing except for and yet it makes a difference in hiding my the product into the areas where you see magic. PURE MAGIC. I put this on my permanent undereye shadows. I’m super the cellulite.” undereyes and it not only brightened the happy with the Undereye Corrector and area, but it also didn’t budge. It didn’t highly recommend it.” crease. It didn’t look crepe-y. I am totally and completely floored.” Limited-Edition MKMen High Intensity Ocean™ Cologne Spray Limited-Edition Mary Kay® Natural Palette Set beautyvixen.ca “I find they all blend extremely well and beautetude.com have a great level of pigmentation to “This cologne is so good. My husband is them to cover everything from hyper- kaitlynelisabethbeauty.blogspot.ca pretty much loyal to Armani colognes and pigmentation, a burst capillary on my “All of the shadows blend very nicely and he is so picky so the fact that he loves this cheek, a minor hormonal breakout to a don’t wear off throughout the day. If you cologne is quite impressive. It has a super recent cut on my face. Overall it is a really want an eye shadow palette that is perfect light, citrus scent that smells really fresh.” great concealer that I will be reaching for for travelling, this would be a great option more often. In fact I wore just concealer as it is tiny and full of neutral shadows.” the other day without any foundation and was very happy with the results.” fall 2016 applause 23
build BEAUTY BUZZ Wink If You’re With Us By Darryn O'Malley This year, Mary Kay had the honour of hosting the Wink Mobile at corporate head office in Mississauga on June 17th to celebrate Wink Week! The Wink Mobile is a charitable initiative that provides mini-makeovers while raising funds to help women battling cancer and the accompanying emotional trauma that is the Cancer Blues. Now in its second year, Beauty Gives Back launched #winkday to encourage people from coast to coast to make their eyes up blue and create a “Wink If You’re With Us” video or selfie. Participants were encouraged to post to social media to tell other women about the Cancer Blues, how it affects women going through cancer, and how important it is to talk openly about this aspect of the cancer journey. Thousands answered the call, and millions more saw it unfold online. Mary Kay is a proud supporter of this initiative. All staff wore blue clothing to the Wink Mobile Party to honour the special occasion, and volunteers came out in droves. Tasty treats and fun games were available to those who made a donation. All funds raised went to the Look Good Feel Better® program. Plus, the Mary Kay Ash Charitable Foundation matched every individual donation of $5 or more made during the WINK campaign! Precious jewellery items benefitting the Mary Kay Ash Charitable Foundation were also sold. It was a fun-filled day and a fantastic time was had by all who attended! 24 applause fall 2016
BEAUTY BUZZ build fall 2016 applause 25
build THE BUZZ business tip corner cover look WELCOME TO YOUR NEW WORLD OF MARY KAY You’ve heard us talking about “IT” and how it will change the way you do business. And it’s true because we’re talking about the launch of new systems that were designed with your business needs – and the needs of your customers – in mind! Seminar attendees will receive a preview on all of the details, and we’ll be educating you along the way, but for now we thought we’d share some of the amazing benefits of the system updates coming your way! Fall Fashion Forward Into High Drama Turn heads this season with intense shadows, smooth metallic liners and high-gloss lacquers. At Mary Kay, we know every woman has her own runway to walk. We’ll help you conquer it with a fierce sense of style, unwavering confidence and a gorgeous set of ultra-glam products that “IT”: are making headlines around the world. Stay ahead of the • Is simple. trend with the following tips. • Is mobile-friendly. • Is efficient. Eyes: • Is user-friendly. 1. Apply Mary Kay® Mineral Eye Colour in Crystalline • Provides more prominent alert messages. to the base of the lashes, and blend all the way up to the • Allows you to choose goals customized brow. Add a dusting of Mary Kay® Mineral Eye Colour for you. in Amber Blaze on the lid. Brush Mary Kay® Mineral • Includes product images on the order form. Eye Colour in French Roast in the crease, blending up • Offers cross selling and upselling capabilities. and out toward the corner of the eye. • Offers multiple ways to place orders. 2. Trace the lash line with Jet Black Mary Kay® Gel • Allows new Independent Beauty Consultants Eyeliner. to place orders immediately. 3. Brush upper and lower lashes with two coats of • Provides more product information than ever Lash Intensity™ Mascara in Black. before, including usage and ingredients. • Has an advanced search function. Cheeks: Sculpt the cheekbones up to their highest point with This and much more! Mary Kay® Mineral Cheek Colour in Strawberry Cream. Lips: Line lips with NEW! Mary Kay® Lip Liner in Red, and apply a coat of the NEW! Mary Kay® Gel Semi-Matte Lipstick in Poppy Please. Now it’s your turn to take the runway to everyday. Strut! 26 applause fall 2016
THE BUZZ build fall 2016 inventory updates/phaseouts Section 1 Phaseouts: Product Reason For Phaseout/Recommended Replacement TimeWise Even Complexion Mask ® NEW! TimeWise Repair® Revealing Radiance™ Facial Peel Mary Kay Lip Liner Cappuccino ® NEW! Mary Kay® Lip Liner - Berry (more red/plum) or Deep Nude (lighter & more brown) Mary Kay® Lip Liner – Caramel NEW! Mary Kay® Lip Liner - Light Nude (more pink) Mary Kay® Lip Liner – Chocolate NEW! Mary Kay® Lip Liner – Berry Mary Kay Lip Liner – Clear ® n/a Mary Kay Lip Liner - Dark Chocolate ® NEW! Mary Kay® Lip Liner - Deep Nude (much lighter) Mary Kay® Lip Liner - Neutral NEW! Mary Kay® Lip Liner – Medium Nude Mary Kay® Lip Liner – Plum NEW! Mary Kay® Lip Liner – Berry Mary Kay® Lip Liner - Soft Blush NEW! Mary Kay® Lip Liner - Light Nude (more pink) Mary Kay® Lip Liner - Spiced Tea NEW! Mary Kay® Lip Liner – Medium Nude Mary Kay® Creme Lipstick – Shell NEW! Gel Semi-Matte Lipstick – Bashful You Mary Kay Creme Lipstick – Maple ® NEW! Gel Semi-Matte Lipstick – Rich Truffle Mary Kay Creme Lipstick - Amber Suede ® NEW! Gel Semi-Matte Lipstick – Midnight Red Mary Kay Creme Lipstick - Dusty Rose ® NEW! Gel Semi-Matte Lipstick – Always Apricot Mary Kay Creme Lipstick - Pink Satin ® NEW! Gel Semi-Matte Lipstick – Mauve Moment Mary Kay Creme Lipstick – Sunset ® NEW!Gel Semi-Matte Lipstick – Always Apricot Mary Kay Creme Lipstick - Really Red ® NEW! Gel Semi-Matte Lipstick – Poppy Please Mary Kay® Creme Lipstick - Berry Kiss NEW! Gel Semi-Matte Lipstick – Crushed Berry Mary Kay® Creme Lipstick - Black Cherry NEW! Gel Semi-Matte Lipstick – Crushed Berry Mary Kay® Creme Lipstick - Apple Berry NEW! Gel Semi-Matte Lipstick – Crushed Berry Section 2 Phaseouts: Mary Kay® Creme Lipstick Sample – Maple Mary Kay® Mineral Eye Color Sample – Peacock Blue Mary Kay® Creme Lipstick Sample – Amber Suede Nourishine Plus® Lip Gloss Sample – Berry Dazzle Mary Kay® Creme Lipstick Sample – Dusty Rose Nourishine Plus® Lip Gloss Sample – Pink Wink Mary Kay® Creme Lipstick Sample – Pink Satin Nourishine Plus® Lip Gloss Sample – Sun Blossoms Mary Kay® Creme Lipstick Sample – Sunset Nourishine Plus® Lip Gloss Sample – Shock Tart Mary Kay® Creme Lipstick Sample – Really Red Nourishine Plus® Lip Gloss Sample – Silver Moon Mary Kay® Creme Lipstick Sample – Berry Kiss Nourishine Plus® Lip Gloss Sample – Pink Parfait Mary Kay® Creme Lipstick Sample – Black Cherry Nourishine Plus® Lip Gloss Sample – Golden Mary Kay® Creme Lipstick Sample – Apple Berry Nourishine Plus® Lip Gloss Sample – Rich Spice Mary Kay® Creme Lipstick Sample – Shell True Dimensions® Sheer Lipstick Sample – Arctic Apricot Mary Kay® Lip Liner Sample – Neutral True Dimensions® Sheer Lipstick Sample – Posh Pink Mary Kay® Lip Liner Sample – Clear True Dimensions® Sheer Lipstick Sample – Subtly You Mary Kay® Lip Liner Sample – Soft Blush True Dimensions® Lipstick Sample – Rosette Mary Kay® Mineral Eye Color Sample – Honey Spice True Dimensions® Lipstick Sample – Wild About Pink Mary Kay® Mineral Eye Color Sample – Chocolate Kiss True Dimensions® Lipstick Sample – Tuscan Rose Mary Kay® Mineral Eye Color Sample – French Roast True Dimensions® Lipstick Sample – Sizzling Red Mary Kay® Mineral Eye Color Sample – Precious Pink True Dimensions® Lipstick Sample – Berry A La Mode Mary Kay® Mineral Eye Color Sample – Driftwood True Dimensions® Lipstick Sample – First Blush Mary Kay® Mineral Eye Color Sample – Lavendar Fog True Dimensions® Lipstick Sample – Coral Bliss Mary Kay® Mineral Eye Color Sample – Gold Coast True Dimensions® Lipstick Sample – Spice N Nice Mary Kay® Mineral Eye Color Sample – Coal True Dimensions® Lipstick Sample – Lava Berry Mary Kay® Mineral Eye Color Sample – Iris True Dimensions® Lipstick Sample – Citrus Flirt Mary Kay® Mineral Eye Color Sample – Copper Glow True Dimensions® Lipstick Sample – Tangerine Pop Mary Kay® Mineral Eye Color Sample – Sterling True Dimensions® Lipstick Sample – Chocolatte Mary Kay® Mineral Eye Color Sample – Stone True Dimensions® Lipstick Sample – Exotic Mango Mary Kay® Mineral Eye Color Sample – Midnight Star Mary Kay® Mineral Eye Color Sample – Lime fall 2016 applause 27
Beauty Bulletin Michelle Haurilak Director, PR, Digital & Product Marketing Change…Why So Scary? Mary Kay Ash famously said, “It is important to remember that although change entails uncertainty, it also brings opportunity. Each of us must engage in a lifelong self-improvement program, continually seeking more knowledge and newer methods. We must be open to new ideas; never be satisfied with the status quo.” I’ve had many discussions with colleagues about what our We understand that change can be scary. Uncomfortable. company would be like if Mary Kay was with us today. Would she We all like our comfort zone, don’t we? Well it’s our wish to get embrace technology? Mobile apps? Social Media? Texting? And you to a NEW comfort zone. Here’s what Roger Fish, Sales the answer is a resounding “YES!” Mary Kay actually embraced Development Manager and our new systems’ Organizational technology. At a time in her life when it could have been scary, she Change Management Champion has to say, “Here at corporate wanted to understand it. we’re also experiencing a whole lot of change as we navigate Mary Kay was always ahead her time, a pioneer for change – through these systems, and it’s taken a lot of team work, but we’re for making a difference – and especially if it could help you – the embracing it. More importantly, we’re EXCITED! We know why independent sales force. these changes are great, but it’s more important that YOU do! So So when it came time to re-evaluate the current systems behind rest assured that we will be here for you every step of the way – the way you – and the company – do business, we all agreed it was educating you, answering your questions, and showing you how time for change. A change for the better. these systems will take your Mary Kay business to new heights.” Over the course of the next few months, you will hear a lot Ladies and gents, it’s time to get up from your desk and take about “IT”, which refers to three new systems launching this fall. your business with you. Anywhere. Everywhere. Literally. We These new systems will change the way you conduct business, the know these tools will enable you to be more productive and have way your customers shop, and the way you track your success. The more face-to-face time with your customers. And if you think they Online Order Form you see now? Replaced with an interactive, love shopping with you now, just wait! state-of-the-art shopping system. A dashboard overview of your Stay tuned for loads of learning as we unveil the changes this business? You will be able to choose and customize activities coming fall. And that twinge of uncertainty you feel? Embrace it. just for you. Front and centre notifications will alert you of hot Give it a high-five. Because change means you’re progressing… opportunities to help you earn and get recognition. Beauty and so is your business. Consultant and consumer experiences will be streamlined. How about mobile-optimization? Of course! 28 applause fall 2016
PAGE 30 | THE YEAR OF YOUR DREAMS a message from lynda PAGE 38 | PASS IT ON start off your seminar year by sharing PAGE 40 | CLASS OF 2017 join the class grow PAGE 34 | DAZZLING REWARDS breathtaking jewels are waiting for you
grow THE YEAR OF YOUR DREAMS THE YEAR OF YOUR DREAMS Mary Kay said, “Success begins with a dream, and the first step in making dreams come true is to know what you want ...” Here at Mary Kay Cosmetics Ltd., we call it ‘your why’. Whether it’s a flexible schedule, increased income potential or precious time with family, every ‘why’ is personal – but it’s the drive that can propel you to work your Mary Kay business with enthusiasm and passion. Once that passion is ignited, dreams can take flight and be fulfilled. Dreams are the very core, at the very heart of Mary Kay, so it only makes sense that the theme for the 2017 Seminar year be “The Year of Your Dreams”. As we embark on this new Seminar year, we look to our dear Founder to remind us how she sparked dreams and empowered women fifty-three years ago. Mary Kay Ash shared her vision one woman at time. She built personal relationships that started by lending a listening ear in the homes of women who wanted more for themselves and their families. She created a business model that asked them to do three simple things: book appointments, sell products at the skin care party and offer the Mary Kay opportunity. These are the fundamental steps that create a foundation for selling success. And, as Mary Kay always said, “A house is indeed only as strong as the foundation on which it was built.” Yes, Mary Kay built this foundation for us – for you! But it is our role as generation changers to continue her legacy, to fulfil her mission… and yours, of course! And if there’s one thing I’m certain of, I know you can do it. You are the Mary Kay of today, of tomorrow, and of the next 50 years. You’re here because you know firsthand what a Mary Kay business can do to better your life and the lives of others. Think about it. By saying yes to the opportunity, you said yes to a positive mindset – one that helped you shape a bright future and design the life of your dreams. Just imagine the example you are setting! In addition, by building a business with the mantra of enriching women’s lives at its core, you’re shaping the way other women view their lives, their goals, their dreams… and that trickles down into their everyday lives. It’s a beautiful circle that lends power to goals and sparks fire to dreams. Remember, you are leaders of a movement: one that is dedicated to taking risks while ignoring naysayers, to getting out there and working to build a business, to knowing that with a positive outlook, no matter the obstacle, you will overcome. If there’s one thing I’ve learned over the years, it’s that a woman filled with belief – in herself, her abilities, and her dreams – is unstoppable! So I encourage you to be THAT woman. Believe in yourself, the power of your goals and the magic of your dreams. We owe it to Mary Kay to continue the mission she dedicated herself to, and a responsibility to continue to grow her dream Company. Together, you are destined to make incredible things happen. This can be THE year of YOUR dreams! Love & Belief, Be sure to visit the MKOC® for full details on promotions designed to help you make this the year of your dreams! 30 applause fall 2016
SHARE YOUR DREAMS grow pture share YOUR DREAMS R DREAMS Mary Kay Ash’s Dream No one believed in the power of a dream more than Mary Kay Ash. Through her Company, she developed a plan to help women dare to August 1st – 31st, 2016 dream, and then showed them how to turn their dreams into reality. Her business model? Simple. Book appointments, sell products and offer the opportunity. partagez Three action steps I will complete isissez Share Your Dream The Share Your Dreams challenge can set the stage for your best year ever! this month to earn a bracelet. When you commit to booking appointments, holding skin care parties and sharing the opportunity, you embrace the tried-and-true business model Mary Kay Ash created 53 years ago. 1. Independent Beauty Consultants or Independent Sales Directors who: • Add 1 new qualified* personal team member during the promotion OS RÊVES period will receive this beautiful custom bracelet featuring Mary Kay’s inspirational quote, “Live by the Golden Rule.ˮ VOS RÊVES It’s a stylish conversation starter you can use to share with confidence what you do and how you earned it at parties and everywhere you go! 2. 3. *For contest purposes a new qualified personal team member is one whose Independent Beauty Consultant Agreement is submitted to the Company from August 1st – 31st, 2016 and whose initial order with the Company is $600 or more in wholesale Section 1 products and is received during the promotion period. Now’s your chance – dream big and achieve The Year of Your Dreams! Learn more on the MKOC®! fall 2016 applause 31
grow STAR CONSULTANT PROGRAM Check out Earn Prizes all the fab REWARDS available on the MKOC®! Prizes for July 1st – September 30th Quarter One 1800 SAPPHIRE 1800 SAPPHIRE $25 voucher for SpecTech Disco Seminar 2017 Wireless Speaker/ FM Radio 2400 RUBY Spirelle 925 Sterling Silver with CZ Bracelet 3600 EMERALD Guess Logo Affair Dome Travel Computer Tote 7800 PEARL Ener-g + Bistro style Infrared Heated Table 7800 PEARL $325 Director Suit Reimbursement 32 applause fall 2016
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