POWERING CHANGE SSE PLC SUSTAINABILITY REPORT 2021
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THE YEAR IN NUMBERS SSE has the largest renewable electricity portfolio in the UK ABSOLUTE EMISSIONS RENEWABLES IN CONSTRUCTION and Ireland, providing energy needed today while building (SCOPE 1 AND 2) AND OPERATION Coronavirus statement a better world of energy for tomorrow. It develops, builds, operates and invests in low-carbon infrastructure in 7.6MtCO2e 5.8GW The report covers the first full year of operations within the constraints of the coronavirus support of the transition to net-zero, including onshore pandemic. Thanks to a highly and offshore wind, hydro power, electricity transmission RENEWABLES CONNECTED TO SSEN MEDIAN GENDER PAY GAP (UK) resilient business model and the TRANSMISSION’S NETWORK AND OPERATION commitment and flexibility of and distribution networks, alongside providing energy 6.7GW 18.3% its employees, SSE maintained products and services to customers. the safe and reliable supply of electricity throughout the year and did not draw on furlough or UK-listed and headquartered in Perth, SSE is a major rates relief in doing so. Further contributor to the economies in the UK and Ireland. It NUMBER OF SAFE DAYS RENEWABLES COMMUNITY FUNDS detail of SSE’s response to the AND OPERATION employs more than 10,000 people and is real Living Wage 271 coronavirus outbreak can be £10.2m found on sse.com/coronavirus and Fair Tax Mark accredited. and throughout this report. This Sustainability Report for the period 1 April 2020 to UK/IRELAND TAXES PAID 31 March 2021 aims to provide enhanced disclosure of SSE’s policies, practice and performance against its key economic, social and environmental impacts and goals. £379m/€20.4m On occasion the report refers to activities of joint ventures and in these instances it is made clear this is the case. UK/IRELAND ECONOMIC CONTRIBUTION £5.2bn/€439m Stories in action Throughout this report, SSE’s sustainability policies, practice and performance Contents are brought to life through stories in action identified with the following icons: POWERING SSE PLC ANNUAL REPORT 2021 For a better world of energy CHIEF EXECUTIVE’S STATEMENT 3 CHANGE SSE PLC ANNUAL REPORT 2021 SSE’S BUSINESS MODEL 4 STRUCTURED SUSTAINABILTY GOVERNANCE 9 IDENTIFYING MATERIAL ISSUES 10 Engagement Innovation Partnering Dilemma TAKING MEANINGFUL CLIMATE ACTION 18 in action in action in action CLIMATE-RELATED FINANCIAL DISCLOSURE 26 Alternative Performance Measures PROTECTING THE NATURAL ENVIRONMENT 36 SSE assesses the performance of the Group using a variety of performance PROVIDING AFFORDABLE AND CLEAN ENERGY 42 measures. These measures are not all defined under IFRS and are therefore INVESTING IN INDUSTRY, INNOVATION AND INFRASTRUCTURE 52 termed ‘non-GAAP’ measures. A reconciliation from these non-GAAP measures to the nearest prepared measure in accordance with IFRS is DELIVERING A JUST TRANSITION TO NET ZERO 66 presented and described on pages 172 to 177 of the Annual Report 2021. The SSE plc Sustainability Report 2021 is COMMITTED TO DECENT WORK AND ECONOMIC GROWTH 70 The alternative performance measures SSE uses might not be directly complemented by SSE’s Annual Report 2021 comparable with similarly titled measures used by other companies. DATA AND PERFORMANCE 94 which can be found online at sse.com. Our cover: Jasmine Allen emerges from the nacelle of one of the turbines at Greater Gabbard wind farm, 12 miles off the coast of Suffolk. Jasmine, 21, is an apprentice in SSE Renewables and featured in SSE’s 2021 brand campaign in the lead-up to COP26. SSE plc Sustainability Report 2021 1
SUSTAINABILITY REPORT CHIEF EXECUTIVE’S STATEMENT POWERING SUSTAINABLE CHANGE “Our vision is to be a leading energy company in a net zero projects over and above the base case that will be key to delivering net zero. With world. Our core renewables and networks businesses, all eyes on COP26 in Glasgow later this year, SSE is And we are engaging as well as our complementary businesses in thermal, focused on the practical with stakeholders on ED2… and positive action required to build If we areafully nettozero carbon decarbonise distributed energy and customer solutions, all have economy. our economy by 2050, this will require both a significant increase in electricity demand and a important roles to play in delivering that vision.” fundamental shift in the way it is consumed Theascoronavirus millions more pandemic electric vehicles, and net storage zero infrastructure. world, our businessExamples of this strategy sale of our stake sustainability in SGN constant requires set to be our andnext hundreds of powerfully demonstrated thousands of heat the pumps nature can be seen in Aberdeenshire deliberately reflects our objectiveand in the material disposal (see page 16 ). creative innovation. The potential of andinterconnected of our embedded generation worldandandstorage toHumber where,simultaneously create value with Equinor, wefor have plans greater digitalisation in our industry the come onto the importance ofsystem in the coming co-ordinated and years. to jointly develop pioneering power stations shareholders and society. What we enables usdo mattersmore, to achieve and for less. That means distribution networks have with CCS technology, and what could be we’re privileged to do it… collaborative action across borders. Innovation can also provide answers to a critical role to play and the next price the world’s first major 100% hydrogen- Above all, developments this year underline control period between 2023 and 2028, The greatest fuelled plant.impact we make is to theimportance the emerging challenges of our work of our time: to provide As we look forward RIIO-ED2, is key totounlocking the mostthe strategic, deliver the profitable solutions to from restoring energy nature needed today to reusing while building materials a important international anticipatory investment conference required to deliver climate change. Construction From the of Keadby development 2, meanwhile, in a way better worldthat oferadicates the notionWe energy for tomorrow. of on climate change the resilience, since the flexibility and Paris responsiveness ofisawe-inspiring progressing welloffshore wind and it will farms be the most ‘waste’. are These delighted to are be aissues PrincipalforPartner the future, of Agreement, the imperative to transform we will need. and incredible efficient subsea gas plant transmission in Europe providing butUK the thisGovernment year’s report as places significance it prepares to host our businesses and economies has a much-needed infrastructure, to capacity boost and the complexity of world on the leaders at the pivotal importance COP26of of a culture UN We’ve never felt consulted so urgent.extensively With averagewith all global displacing less repurposing carbongeneration thermal efficient generation assets climate ongoing summit being held innovation in Glasgow for the benefit of all stakeholders temperatures to build a1.2°C reaching robust and above toon the system; support however, we are a renewables-led clear this energy in November. SSE’s stakeholders. compellinglevels, business will be the last unabated CCGT plant we pre-industrial theplan and areof window system, SSE is in the business of climate excited about the role we can play in the build and we are already looking at options With the eyes of the world on the UK, it opportunity to prevent rises above action that transitions our energy system That culture of innovation is also transformation journey that lies ahead. for hydrogen blending there. is a reminder that the work we are doing 1.5°C is closing. It is therefore both a to a net zero world. And in doing so, designed to to ensure decarbonise we areand our economy alive to tackle privilege and a responsibility Refocusing to be a thermal generation we support green Disposals haveeconomic sharpened activity, the the constant climate changeneed to important is vitally update our– and our Principal for a Partner net zero of world… the UK Government’s creating focus on jobs, ourprosperity net zero and fair returns vision… sustainability role in this putsobjectives and, in us in a privileged 2021/22, position. presidency As variableof renewable COP26 inelectricity Glasgow this toOur ourvision shareholders. is to be a leading energy we look forward to a review of our November. increasinglySSE’s role as athe dominates sponsor is to electricity company in a net zero world. Our core 2030 We areGoals working tohard ensure they remain to showcase the best be asystems positive in contributor before,SSE the UK and Ireland, during Inrenewables this years’ and networks report, businesses, we spell out the as the UK has to stretching offer right toand theengaging end of thewith a decade. andThermal’s after the fleet played anthrough conference importanttherole role of each of SSE’s business units in in well as our complementary businesses wide range of stakeholders to share our last year practical securing action that electricity removes supplies carbon for thermal, the distributed mission energy to establish netand customer zero. And experience Finally, theon the in spirit decarbonisation journey which this report homes and solutions, all have important roles to play so far. There is a long way to go to deliver emissions frombusinesses when system. the electricity the wind because a net zero economy is as much is published is to stimulate further did not blow and the sun did not shine. in delivering that vision. Our business mix net zero in the next three decades – but about people as it is about technology, engagement and feedback from the is very deliberate, highly effective, fully with our clear strategic focus and expertise Right now, SSE is constructing more Gas-fired electricity will continue to assets focusedand infrastructure, and we outline well set to prosper on the the many in interested low-carbon people assets and parties and infrastructure, offshore have awind generation role to play for somecapacity than years yet in principles journey tothat guide us to help deliver decarbonisation. thatare we have an interest extremely in SSE.toAs well placed always, play an I anyany other company in the world credible net zero pathway, but weand fairness as we transform to a carbon free would encourage important part in thisyou effort get create to and in touch we don’t continue to build envisage newany running pipelines of the fleet society. We’ve made great progress with our £2bn with us directly, long-term value forusing the email shareholders andaddress for the futureinto unabated too. theWe are tackling, 2030s and have a disposals programme, recycling capital sustainability@sse.com. society along the way. head on,ambition clear the complexity of removing to decarbonise through from This non-core notion of a assets less alignedtowith ‘Just Transition’ net pioneering carbon carbon emissions fromcapture andthermal flexible storage our is zero vision that will we something helphave to fund growth considered (CCS) andso generation, hydrogen that homestechnologies. and opportunities throughout in our core 2020/21. businesses Inspired by a and sharpen our net zero focus. businesses can be assured of the secure thoughtful question at our 2020 Annual SSE Thermal’s generation plant are located electricity supplies they have, rightly, General Meeting we published our Just Alistair Phillips-Davies in places of strategic importance to the That programme continues, with Alistair Phillips-Davies got electricity used to. These are the practical Transition agreement Strategy reachedininNovember. That April to sell our ChiefExecutive Chief Executive system with good proximity to actions that must be industrial clusters andreplicated access tointransport every strategy has prompted Contracting business and further work, the prospective 18May 25 June 2021 2021 electricity system in the world, if the particularly in our electricity distribution objectives of COP26 are to be met. business plans and with our supply SSE plc Annual Report 2021 7 chain partners: with the respective The purpose of this report, however, objectives of ensuring universal access is to disclose to our shareholders and to the wonders of smart local grids; and, stakeholders the policies, practices sharing economic opportunities with and performance of efforts to be local people from a growing offshore continuously more sustainable in our wind industry. business activity. As we pursue our vision to be a leading energy company in a Long term environmental and social 2 SSE plc Sustainability Report 2021 SSE plc Sustainability Report 2021 3
Non-financial KPIs Non-financial KPIs Non-financial KPIs Non-financial KPIs RENEWABLE OUTPUT (INC. PUMPED STORAGE) CARBON INTE RENEWABLE OUTPUT (INC. PUMPED STORAGE) CARBON (GWh)* INTENSITY RENEWABLE OUTPUTOF ELECTRICITY (INC. PUMPED STORAGE) GENERATED ( CARBON INTE SUSTAINABILITY REPORT (GWh)* GENERATED RENEWABLE (gCO (GWh)* 2e/kWh) OUTPUT (INC. PUMPED STORAGE) CARBON INTE GENERATED ( (GWh)* GENERATED ( More information 2021 10,242 2021 More information 2021 Moresocial information 10,242 2021 2021 255 10,242 2021 OUR BUSINESS MODEL SSE’s More contribution: page 76 information 2021 2020 10,242 11,442 2021 2020 SSE’s social contribution: page 76 SSE’s social Financial contribution: overview: page pages 40 to 76 55 2020 11,442 2020 2020 288 11,442 2020 Financial overview: pages 40 to 55 SSE’s social Financial contribution: overview: page to 76 pagesreview: 40 55 Transmission operating 2020 11,442 2020 Financial overview: pages 40 to 55 2019 10,464 2019 Transmission operating review: pages 58 to 60 Transmission operating review: 2019 10,464 2019 2019 284 10,464 2019 pages 58 to 60 Transmission pages operating 58 to 60 Distribution operating review: review: 2019 10,464 2019 pages 61 58 to to 64 60 SSE’S Distribution operating review: pages Distribution operating review: pages 61 to 64 Distribution pages operating 61 to 64 Renewables operating review: review: Strategic relevance: Renewables are core to SSE’s Strategic relev Strategic pages 61 relevance: to Renewables are core to SSE’s business strategy, Strategic relevance:which As aissignificant centredarearound the generator of electricity, SSE Renewables operating review: pages business 65 Renewables to 64 67 strategy, operating review:around the which is centred Strategic net relevance: zero transition. electricity, Renewables aSSE SSE haswhich has a goalare responsibility of to core to trebling reduce SSE’s its its Strategic relev carbon intensi BUSINESS MODEL pages 65 to 67 business Strategic strategy, relevance: is centred Renewables around the core to SSE’s electricity, Strategic SSE relev Renewables pages zero65 operating review: to 67 SSE has a goal of trebling its renewable output by 2030. CREATING VALUE FOR SHAREHOLDERS AND SOCIETY net transition. pages 65 output renewable to 67 by 2030. carbon net zerointensity business renewable output net zero transition. Performance: inwhich transition. strategy, The line SSE by Whilst with has 2030. renewable SSE carbon aclimate science. goal ofaround is centred trebling a goaloutput hasintensity theits decreased ofoftrebling SSE’s its carbon intensi Performance: electricity, generated SSE ele carbon intensi Performance: Performance: Whilst renewable output decreased slightly renewable generateddueelectricity Performance: to unfavourable output by decreased Whilst 2030. renewable weather by 11% outputconditions between decreased 2019/20 generated and Performance: ele2 Along with key financial metrics,slightly SSEdue reports on aweather to unfavourable number of non-financial KPIs, conditions across 2019/20 slightlywind andto due Performance: and hydro, 2020/21, SSEwas and unfavourable Whilst renewableRenewables’ the weather lowest output portfolio since conditions decreased SSE’s records 2019/20 generated andele2b proved to beto highly resilient. Sustainability is embedded throughout SSE’s business recognising the wider value thatacross the wind and hydro, SSE Renewables’ portfolio business creates proved to be highly resilient. for society. SSE’s acrossrecords slightly proved wind due began. and to beand hydro, SSE Renewables’ unfavourable highly resilient. portfolio weather conditions SSE’s records 2019/20 and 2b across wind hydro, SSE Renewables’ portfolio SSE’s records b model, from its strategic pillars to what it does and proved to be highly resilient. who it does it for. Non-financial KPIs Non-financial KPIs ADJUSTED EBITDA JOBS SUPPORTED IN UK AND IRELAND TOTAL RECOR SSE’S PURPOSE AND STRATEGY RENEWABLE OUTPUT (INC. PUMPED STORAGE) CARBON INTENSITY ADJUSTED OF ELECTRICITY EBITDA JOBS SUPPORTED (£M) ADJUSTED IN UK AND IRELAND EBITDA TOTAL RECORDABLE JOBS SUPPORTED ININJURY UK ANDRATE PER IRELAND 100,000 HOU TOTAL RECOR (GWh)* GENERATED OUTPUT (£M) RENEWABLE (gCO2e/kWh) (INC. PUMPED STORAGE) ADJUSTED EBITDA CARBON INTENSITY (£M) OF ELECTRICITY 100,000 HOURS WORKED JOBS SUPPORTED (EMPLOYEES IN UK AND IRELAND TOTAL AND RECOR CONTRA 100,000 HOU (GWh)* GENERATED (gCO2e/kWh) (£M) 2021 2,229.9 AND CONTRACTORS COMBINED) 100,000 HOU AND CONTRA AND CONTRA OUR PURPOSE OUR STRATEGY More information OUR 2030 GOALS 2021 10,242 2021 2021 255 2,229.9 2021 2,229.9 2021 43,560 2021 2021 43,560 2021 0.15 SSE’s social contribution: page 76 More information 2021 10,242 2021 2021 2020 2,229.9 255 2,191.4 2021 43,560 2021 To provide energy needed To create value for shareholders On the road 2020 to net zero 11,442 2020 2020 2,191.4288 2020 2,191.4 2021 2020 43,56060,550 2021 2020 Financial overview: pages 40 to 55 SSE’s social contribution: page 76 today while building and society in a sustainable way in 2050, SSE has set four 2020 11,442 2020 2020 2020 2019 60,550 1,718.1 2,191.4 288 2020 2020 60,550 0.16 2020 Transmission operating review: Financial overview: pages 40 to 55 a better world by developing, building, pages 58 to 60 interim goals 2019 aligned to 10,464 2019 2019 1,718.1 284 2019 1,718.1 2020 2019 60,550 105,250 2020 2019 Transmission operating review: of energy for operating and investing in the Distribution operating review: the UN’s pages SDGs58for to 2030. 60 2019 10,464 2019 2019 2019 1,718.1 105,250 284 2019 2019 0.16105,250 2019 2019 105,250 2019 tomorrow. electricity infrastructure pages 61 to 64 and Distribution operating review: businesses needed Renewablesin the operating review: Strategic pages Cut 61relevance: carbon to 64 Renewables are core to SSE’s intensity Strategic relevance: As a significant generator of business strategy, which is centred around the electricity,relevance: Strategic SSE has a responsibility to reduce core to its SSE’s Strategic Strategic relevance: relevance: Strategic relevance: SSE relies on the people that Strategic relev transition topages net zero. 65 to 67 Renewables by net60% operating SSE hasreview: carbon relevance: intensity Renewables are Extracting interest, As a significant tax, generator of zero transition. a goal of trebling its business Strategic strategy,inwhich line with climate is centred Extracting science. around interest, tax, the depreciation electricity, Strategic Strategic andhas SSE amortisation relevance: relevance: from a responsibility SSE relies Extracting onearnings tothe interest, reduce people tax, itsthat work for itrelevance: Strategic Strategic in order toSafety relevance: operate, SSE with is SSE’s relies its people No. on the activities 1 value,that and everybod Strategic relev pages 65 to 67 renewable output by 2030. supporting jobs in the both urban net zero transition. Performance: depreciation andThe SSE hasintensity carbon amortisation a from goal of trebling of SSE’s its earnings provides carbon work foraintensity depreciation Strategic useful itand relevance: measure in order amortisationof SSE’s in Extracting line with to operate,from operational climate with science. itstax, earnings interest, activities and workeverybody Strategic in for itrelevance: in order reliesand Company toSSE operate, rural operates with on areas. to the its people the activitiesthat safety and licence everybod Strategic relev Performance: Treble renewable renewable generated Whilst renewable output decreased provides output a useful by decreased electricity measure 2030.of SSE’sby 11% between performance. operational supporting provides a useful Performance: depreciation jobs and in carbon both urban measure amortisation The and ofintensity SSE’s from rural areas. operational earnings of SSE’s safety licence supporting Performance: work for jobs it in of in“ifboth Through order it’soperate, to not its safe, urban werural and operations with don’t do it”. areas. its in the UK activities safety licence Performance: and everybod slightly due to unfavourable weather conditions 2019/20 and 2020/21, performance. and was the lowest since performance. OP BU Performance: Whilst renewable output decreased Performance: provides generateda useful Performance: Results measure electricity Throughreflect of its the SSE’s decreased underlying operational by 11% operations between in the UK and Ireland,jobs supporting Performance: in Through 2020/21 in boththe Against SSE urban supported and rural backdrop ofina41,400 areas. challenging safety licenceye energy output across wind SSE’s records and hydro, SSE Renewables’ portfolio Performance: began. Performance: its operations the UK Performance: EL I proved to be highly resilient. slightly due to unfavourable Results reflect theweather conditions underlying resilience performance. Performance: of and Ireland, 2019/20 SSE’s and business in 2020/21 2020/21, Results model SSE and reflect was the and supported the the 41,400 lowest underlying fact since and 2,160 challenging and Ireland, Performance: have now jobs year, been respectively. SSE’s TRIR in Through 2020/21 restated its to Figures has for decreased SSEoperations supported exclude SSE 2019/20 thetoUK in41,400 Energy 0.15, makingye challenging Performance: 2 across wind resilience and business of SSE’s hydro, SSE Renewables’ model and the portfolio fact that andthe2,160 SSE’s financial records jobs impact began. of coronavirus respectively. Figures wasfact for held 2019/20 0.15, making 2020/21 SSE’s SSEbest yearforon41,400 record for safety perf V LD resilience Performance: of SSE’s business Results model reflect the and the underlying and 2,160 Ireland, jobs in respectively. 2020/21 Figures supported 2019/20 0.15, making challenging 2 ye DE proved that to be highly the financial impactresilient. of coronavirus was held to £170m, have that nowat SSE’s the been the financial lower impact end restated of tothe guided exclude of coronavirus SSErange. was Energy held Services. for have and safety nowperformance. 2,160 been restated to exclude jobs respectively. Figures SSE Energy for 2019/20 for safety perf2 Help accomodate resilience of business model and the fact 0.15, making OUR VISION to £170m, at the lower end of the guided range. to Services. £170m, that at the lower the financial impact end of the guidedwas of coronavirus range. held Services. have now been restated to exclude SSE Energy for safety perf 10m electric vehicles To be a leading energy *Includes pumped storage, biomass and to £170m, at the lower end of the guided range. Services. constrained off wind in GB. company in a net zero world. Champion fair Tax and a real INVESTMENT AND CAPITAL EXPENDITURE BY TAXES PAID IN THE UK/IRELAND ECONOMIC C ADJUSTED EBITDA JOBS SUPPORTED IN UK AND IRELAND TOTAL RECORDABLE INVESTMENT INJURY AND CAPITAL RATE PER BY EXPENDITURE CORETAXES PAIDAND BUSINESS, INVESTMENT IN BEFORE THE UK/IRELAND REFUNDS CAPITAL (£M) BY EXPENDITURE ECONOMIC CONTRIBUTION TAXES PAID IN IN UK/IRELAND THE UK/IRELAND ECONOMIC C (£M) Living Wage 100,000 CORE HOURSBEFORE BUSINESS, WORKED (EMPLOYEES IN UKREFUNDS (£M) TE ADJUSTED EBITDA JOBS SUPPORTED AND IRELAND INVESTMENT TOTAL CORE ANDBEFORE RECORDABLE BUSINESS, CAPITAL EXPENDITURE INJURY PER BY RATE(£M) REFUNDS TAXES PAID IN THE UK/IRELAND ECONOMIC C IN £379.0m RA (£M) AND CONTRACTORS COMBINED) CORE BUSINESS, 100,000 Adjusted 294.3 BEFORE HOURS WORKEDREFUNDS (£M) (EMPLOYEES 2021 2021 V ST E 435.2 350.8 £379.0m €20.4m £5.2bn £379.0m €439m E OP 2021 2021CONTRACTORS COMBINED) 2021 2021 2,229.9 Adjusted 294.3 435.2 350.8 AND Adjusted 2021 2021 2021 Reported 294.3 €20.4m 435.2 350.8 €439m €20.4m £379.0m €439m 2021 223.9 436.2 412.6 2021 2021 2021 2021 (page 17) 43,560 2,229.9 2021 Reported 223.9 436.2 0.15 412.6 2021 Adjusted Reported 2021 294.3 223.9 435.2 436.2 350.8 412.6 2020 €20.4m £421.6m 2020 €439m 2021 2021 £421.6m £5.7bn 2020 2,191.4 2021 43,560 Adjusted 2021 Reported 342.7 329.0 0.15 364.9 €18.1m £421.6m €650m 2020 2020 223.9 436.2 412.6 2020 2020 2020 Adjusted 342.7 329.0 364.9 2021 Adjusted €18.1m €650m €18.1m £421.6m €650m 2020 2020 60,550 2,191.4 2020 2020 0.16 Reported 342.7 329.0 364.9 2020 2020 2020 283.1 335.7 447.5 £403.7m Adjusted 2020 342.7 329.0 364.9 2019 €18.1m 2019 €650m 2019 1,718.1 2020 Reported 60,550 2020 Reported 2020 0.16 £403.7m £8.9bn 283.1 335.7 447.5 283.1 335.7 447.5 €14.6m £403.7m €689m 2020 2019 2020 2019 2019 105,250 2019 0.16 Reported 2019 2019 2019 1,718.1 Renewables €14.6m 283.1 Transmission 335.7 Distribution 447.5 €689m €14.6m £403.7m €689m VALUES Renewables 2019 Transmission Distribution 105,250 2020 2019 Renewables Transmission 0.16 Distribution 2019 UK€14.6m Ireland 2019 UK €689m Strategic relevance: The main focus of SSE’s All of this is underpinned by a set of core values designed to guide decisions and actions in SSE. UK Renewables investment Ireland Transmission and capital Distribution expenditure UK UK Ireland Ireland UK Strategic relevance: The main focus of SSE’s Strategic relevance: The main focusisof onSSE’s Strategic relevance: Taxes support the public Strategic relev investment and capital expenditure is on renewable energy and regulated electricity UK Ireland services everyone relies on. When companies do UK and thriving ec Strategic investment Strategic relevance: and capital relevance: The Taxes mainsupport expenditure focus isof the on public SSE’s Strategic Strategic relevance: relevance: SSE Taxes depends supporton thea healthy public Strategic relev Strategic relevance: Extracting interest, tax, Strategic relevance: SSE relies on the people that renewable Strategicenergy relevance:and regulated electricity Safety is SSE’s No. 1 value, networks. servicesenergy renewable investment everyoneandrelies and capital on. When regulated expenditure is companies electricity on do well, and theyeveryone thriving services should share economy totheir relies on. success enable When with its business companiessociety do success, and which thriving ec Strategic relevance: Taxes support the public Strategic relev depreciation and amortisation from earnings work for it in order to operate, with its activities networks. and everybody in the Company operates to the well, they networks. Performance: renewable should SSE energy andshare invested their regulated success £1.08bn in with its electricity coresociety success, through well, which the theyeveryoneis why payment should share it of calculates taxes. the value it do adds to UK success, and which Strategic relevance: Extracting interest, tax, Strategic relevance: SSE relies on the people that Strategic relevance: Safety is SSE’s No. 1 value, services reliestheir success on. When with society companies and thriving ec provides a useful measure of SSE’s operational supportingand jobsamortisation in both urban andearnings rural areas. Performance: safetyfor licence of invested “if to it’soperate, not£1.08bn safe,with weindon’t do it”. through the businesses, networks. payment representing of 80%taxes. of itsoperates total in itscapital adds well, to UK and Irish GDP each year. adds to UK and depreciation from work it inSSE order itsitsactivities core Performance: and everybody SSEininvested the Company £1.08bn core to the through they the Performance: payment Taxes should shareoftheir paid taxes. in the UK decreased success with society success, which Performance: performance. Performance: provides a useful measure Through of itsSSE’s operational businesses, supporting representing jobsAgainst in boththe80% urban of its total and rural capital of areas. and investment Performance: businesses, Performance: safety expenditure ofTaxes representing licence SSE “if it’spaid invested 80% not for inofthe the safe,its £1.08bn we year. UK total indecreased itscapital don’t core do it”. slightly through inthe Performance:2020/21 payment SSE and ofincreased continuedtaxes. in decreased to make the Republic a strong economic adds to UKconand Safety Service Sustainability Excellence Teamwork operations and Ireland, in 2020/21 SSE supported 41,400 in the UK Performance: and investment expenditure backdrop forhas thedecreased year. a andslightly inrepresenting investment businesses, 2020/21 and80% expenditure increased for ofthe in the year. its total Republic Performance: of Ireland. economic Taxes contribution paid in the in the UK UKUKand Ireland. Performance: Figures for con 201 If it’s not safe, We are a company Performance: Results reflect the underlying We focus on what resilience We do things We and continually performance. We work together, challenging Performance: year, SSE’s TRIR Through its operations in thetoUK Performance: Against the backdrop of capital a slightly in 2020/21 Performance: Taxesandpaidincreased in the in decreased the Republic economic Performance: and 2,160 jobs respectively. ofinvestment Ireland. expenditure for the year. Figures for 2019/20andhave now been in restated to exclude SSE En of SSE’s business model the fact Performance: Results reflect theFigures for 2019/20 underlying 0.15,Ireland, and makingin2020/21 2020/21 SSE’s SSE best year on41,400 supported record and challenging year, SSE’s TRIR has decreased to of Ireland. slightly in 2020/21 increased the Republic Figures economicfor 201 con we don’t do it. that customers matters. responsibly that the financialto add of coronavirus impact improve was the held way respect have now resilience each of SSE’s other been andmodel restated business to exclude SSEfact and the Energy for safety and 2,160performance. jobs respectively. Figures for 2019/20 0.15, making 2020/21 SSE’s best year on record exclude SSE Energy Services. of Ireland. excludefor Figures SSE201 En can rely on. long-term to £170m, at thevalue. weguided lower end of the do things. range. thatServices. the financial impact of coronavirus was held have now been restated to exclude SSE Energy for safety performance. exclude SSE En to £170m, at the lower end of the guided range. Services. S SSE plc Annual Report 2021 23 S S INVESTMENT AND CAPITAL EXPENDITURE BY TAXES PAID IN THE UK/IRELAND ECONOMIC CONTRIBUTION IN UK/IRELAND CORE BUSINESS, BEFORE REFUNDS (£M) INVESTMENT AND CAPITAL EXPENDITURE BY TAXES PAID IN THE UK/IRELAND ECONOMIC CONTRIBUTION IN UK/IRELAND CORE BUSINESS, BEFORE REFUNDS (£M) £379.0m £5.2bn Adjusted 2021 2021 294.3 435.2 350.8 €20.4m €439m £379.0m £5.2bn 2021 Adjusted 2021 2021 Reported 294.3 435.2 350.8 €20.4m €439m 2021 223.9 436.2 412.6 2021 £421.6m £5.7bn Reported 2020 2020 4 SSE plc Sustainability Report 2021 Adjusted 342.7 329.0 364.9 2021 223.9 €18.1m 436.2 412.6 €650m £421.6m £5.7bn SSE plc Sustainability Report 2021 5 2020 2020 2020 Adjusted 342.7 329.0 364.9 €18.1m €650m Reported £403.7m £8.9bn 283.1 335.7 447.5 2020 2020 2019 2019 Reported
SUSTAINABILITY REPORT OUR BUSINESS MODEL SSE’S BUSINESSES AND HOW THEY CONTRIBUTE TO NET ZERO SSE is led by its purpose to provide energy needed today while building a better world of energy for tomorrow and is principally involved in the generation, transmission and distribution of electricity; and also in the supply of energy and related services to customers in the UK and Ireland. Renewable electricity generation and electricity networks form the low-carbon electricity core of SSE. Complementing this core, flexible thermal generation is undergoing its own transition for a net zero world, customer facing businesses provide both a route to market and solutions for customers to reduce their carbon emissions and its Enterprise business provides distributed energy solutions for businesses and organisations. SSE Renewables SSEN Distribution Customers What it does What it does SSE Thermal What it does Develops, builds, operates and Responsible for safely and SSE Business Energy and invests in assets that generate reliably maintaining the electricity What it does SSE Airtricity provide energy electricity from renewable sources. distribution networks, supplying Generates electricity from and related services to SSE Enterprise homes and businesses across thermal sources in a flexible households, businesses and How it supports net zero central southern England and the and reliable way, and its public sector organisations What it does Develops and generates zero- north of Scotland. gas storage business holds across GB and the island of Provides localised flexible carbon electricity at large scale SSEN Transmission around 40% of the UK’s Ireland. energy infrastructure to Energy Portfolio from onshore and offshore wind How it supports net zero underground capacity, farms and provides clean flexible Through the timely connection supporting security of How it supports net zero public sector, commercial Management What it does and industrial markets in the power from hydro-electricity of local renewables and the supplies in the UK. Increases the accessibility UK, as well as the ‘Energy schemes. Owns, operates and develops the coordinated delivery of network of green energy solutions, What it does electricity transmission network in as a Service’ platform and Secures value for SSE’s asset investment and flexible solutions How it supports net zero acting as a partner to digital services. the north of Scotland. to alleviate network constraints Supports the electricity customers and stakeholders portfolios in wholesale energy 5.8GW How it supports net zero and enable the electrification and, therefore, decarbonisation of other system with important services that keeps the as they seek ways to respond to the climate crisis How it supports net zero markets and manages volatility through risk-managed trading Renewable generation capacity Through offering grid edge Connecting sources of renewable energy sectors including transport electricity system secure, and provides a route to of energy-related commodities. in construction and operation services, bringing low- electricity generation in the and heat. provides flexibility to market for SSE’s renewable resource-rich north of Scotland to carbon, on-site generation, How it supports net zero facilitate increasing levels of electricity output. storage and delivery the national grid and transporting renewable electricity, at the Provides efficient route- that zero-carbon electricity to areas of demand in the south. 3.8 million same time as undertaking its own transition to c.1.2 million flexibility close to the point of use, and offering local to-market for low-carbon electricity, supports system Homes and businesses supplied by ‘whole system’ approach. progressively reduce the Domestic and business balancing and provides energy SSEN Distribution carbon emissions associated solutions for business energy 6.7GW customer accounts Renewable generation capacity with its activities. c. 10,500 customers. Heat network customer 5GW connected to SSEN Transmission’s accounts network Installed thermal generation capacity 6 SSE plc Sustainability Report 2021 SSE plc Sustainability Report 2021 7
SUSTAINABILITY REPORT STRUCTURED SUSTAINABILITY GOVERNANCE The Board and its sub-committees chaired by an independent non-Executive had oversight of the internal process to At the highest level, the Board sets SSE’s Director of the Board. It prepares SSE’s identify and quantify the most material STRUCTURED SUSTAINABILITY vision and purpose. The Group strategy that seeks to fulfil that vision and purpose policy on executive remuneration for the approval of shareholders and assesses climate-related risks and opportunities, forming the core of the TCFD report on GOVERNANCE is also set by the Board and reviewed Executive Directors’ performance in pages 26 to 35. annually. Sustainability is articulated within relation to progress towards SSE’s four the description of SSE’s strategy given the business goals for 2030 which are aligned The Safety Health and Environment close alignment between its strategy and to the UN’s SDGs. 2020/21 is the second Committee is responsible for the careful Strong governance and clear lines of accountability the pursuit of net zero. In meeting both time Directors have been assessed against management of safety, health and support the delivery of sustainable outcomes for SSE the spirit and letter of the Companies’ these criteria, see pages 96 to 97 for environment matters across the SSE Act Section 172 responsibilities, more information. The Remuneration Group. and its stakeholders. including taking decisions about long Committee is undertaking its three-yearly term consequences and promoting review of its Remuneration Policy through SSEPD Board and its sub-Committee The governance structures of sustainability the success of the company for the 2021/22 and as part of that, consideration SSE’s two electricity networks businesses, “ The good governance of sustainability benefit of all stakeholders, the Board will be made to the potential of SSEN Transmission and SSEN Distribution, continue to serve SSE well. With sustainability hardwired into the responsibilities of the policies, practice and performance aids the approves the framework for engaging embedding sustainability metrics within have a dedicated governance framework Board, the Chief Executive and the wider delivery of SSE’s environmental and social with its key, defined stakeholder groups. long-term incentive plans, in addition to underneath the SSE plc Board, reflecting Group Executive Committee, responsibility objectives which, in turn, supports the During 2020/21, the Board reviewed and the Annual Incentive Plan. business separation obligations under for the most material sustainable impacts lie approved SSE’s Group Policies, including their Ofgem licences. The SSEPD Board achievement of SSE’s strategy to create specific policy statements on human While not referenced within the is chaired by the SSE Finance Director and at the highest levels of the organisation. With the quantity and diversity of environment, value for both shareholders and society.” rights, the environment, climate change structure chart outlined opposite, the comprises Executive Directors from the social and governance (ESG) issues of and sustainability. While the purpose of Audit Committee of the Board has two businesses, non-Executive Directors Helen Mahy CBE, Chair, SHEAC these policies is to guide the behaviours, responsibilities relating to the effective from the SSE Group and two independent increasing interest to stakeholders SSE is undergoing a process to strengthen actions and decisions of SSE employees management of risk. From 2021/22, non-Executive Directors. It is responsible governance pathways further. and their senior leaders, those of material as a result of a review of sustainability for the oversight of SSEN’s most material interest to stakeholders can be viewed on governance pathways, the Audit sustainability impacts. sse.com/sustainability. Committee will also take oversight of SSE’s annual Task Force on Climate- The Sustainability Sub-Committee of the Sustainability governance structure 2020/21* The Board also approves annually Related Financial Disclosures (TCFD) SSEPD Board governs the sustainability SSE’s priorities relating to its principal report. strategies of both SSEN Distribution and Board of Directors sustainability impacts, of which, SSEN Transmission, comprising of one climate change is defined as the most The Group Executive Committee and its independent non-Executive Director, the Oversight of SSE’s most material sustainability impacts and opportunities, including climate change. material of all. Sustainability and climate- sub-Committees Group Chief Sustainability Officer and related issues are considered by the Board SSE’s Group Executive Committee (GEC) Executives from each of the respective throughout the year. is responsible for implementing strategy, businesses. Remuneration Committee Safety, Health and Environment as approved by the Board, including Considers the performance of SSE’s progress against Advisory Committee (SHEAC) The Board is advised on matters related Group Policies and the management of Chief Sustainability Officer its UN SDG-linked 2030 business goals in relation to Oversight of SSE’s Sustainability Report and all to safety, health and the environment risks. The GEC agrees priorities relating The role of Chief Sustainability Officer executive remuneration. by the Safety, Health and Environment to its most material social, environmental (CSO) was established in 2019, reporting Manageme nt accountabilit y matters relating to safety, health and the environment. Advisory Committee (SHEAC), and economic impacts. The Chief directly to the Chief Executive and is Board oversigh t which continues to be chaired by an Executive chairs the GEC and as responsible for advising the Board and SSEPD Board Group Executive Committee independent non-Executive Director. Executive Director with responsibility for its Committees, the GEC and individual Its membership comprises three non- sustainability, agrees the annual objectives Business Units on sustainability issues and Executive Directors and five Executive and priorities for the Chief Sustainability strategy. Oversees SSE’s economically-regulated networks Responsible for the implementation of Directors. The SHEAC has oversight of Officer. businesses: SSEN Transmission and SSEN Distribution. sustainability policies and practice. the annual SSE Sustainability Report. To further support the integration of As a result of a review at the end of The Group Risk Committee is responsible sustainability within the governance 2020/21, the Board agreed in April 2021 for managing the processes in place to structures of SSE, the CSO is a member of Sustainability Safety, Health and Environment Group Risk to enhance the responsibilities of the assess and monitor the Group Principal the SHEAC and two of the four Group- Sub-Committee (SHE) Committee Committee SHEAC to incorporate further oversight of Risks and provides oversight of Business level sub-Committees of the GEC: the SSE’s overall performance in ESG ratings Unit risks. The Human Rights Steering Risk Committee and the Safety, Health Oversees the sustainability plans and Responsible for Group policies on Responsible for SSE’s and reviews. The title of the Committee Group, responsible for the production of and Environment Committee; and is performance in both SSEN Transmission safety, health and the environment Human Rights Policy will change in 2021/22 to include the annual Modern Slavery Statement, also a non-Executive Director of the and SSEN Distribution. and oversight of Business Unit SHE and climate-related risks sustainability. and the action plans that fall underneath, SSEPD Board and its Sustainability Sub- plans and performance. and opportunities. reports to the Group Risk Committee. In Committee. The Remuneration Committee is also 2020/21, the Group Risk Committee also *Diagram represents the relevant committees and sub-committees in relation to sustainability. For SSE’s full Governance Framework, see page 102 of its Annual Report 2021. 8 SSE plc Sustainability Report 2021 SSE plc Sustainability Report 2021 9
SUSTAINABILITY REPORT IDENTIFYING MATERIAL ISSUES IDENTIFYING MATERIAL ISSUES SSE considers issues material if they have the potential to have considerable impact on its operations or its stakeholders, either positively or negatively. The overwhelming challenge facing the energy industry as a whole is to maintain secure and affordable supplies of energy at the same time as cutting carbon to tackle climate change. These three, sometimes competing, factors: decarbonisation; affordability; and, security of supply, have been described as the ‘energy trilemma’ and remain the most important balance for an energy company to strike. In addition to this overarching challenge, there are many other related material internal and external factors that SSE considers through a range of well-established channels outlined in this section. They all have a role to play in a comprehensive assessment of SSE’s most material issues. Emerging trends Page 12 Working with and for stakeholders Page 14 Group Principal Risks Page 15 Global frameworks and partnerships Page 16 Aligning to the UN’s SDGs Page 17 “ The first, most important step in ensuring SSE’s long-term CO2 sustainability is to deeply understand the materiality of the impacts we make on the outside world. To achieve that, SSE must listen carefully to the perspectives of a multitude of stakeholders; pay close attention to economic and social trends; and, align to international and national frameworks designed to create a more sustainable world.” Rachel McEwen, Chief Sustainability Officer 10 SSE plc Sustainability Report 2021 SSE plc Sustainability Report 2021 11
SUSTAINABILITY REPORT IDENTIFYING MATERIAL ISSUES WORKING FOR AND WITH OUR STAKEHOLDERS EMERGING TRENDS GLOBAL TAX REFORM Achievement of SSE’s strategic goal of creating Anvalue organisation’s long-term for shareholders sustainability and society is, in part, determined by its ability to identify is dependent and onrespond effectiveto emerging trends engagement inkey with its its external environment. In 2020/21, the case for stakeholders. A MINIMUM GLOBAL social and environmental impact was given greater impetus through the combined RATE OF CORPORATION TAX global challenges of the coronavirus pandemic and the urgency of climate change. While SSE has long believed that SSE also notes that international “ Together we can use a global corporation tax is an important tax that collaboration on corporation tax sends cements the connection between a positive signal for the potential for minimum tax to make sure businesses that are profitable and the international collaboration on carbon the global economy thrives CLIMATE ACTION people they serve, it also believes that pricing. While a single global price for based on a more level international co-operation on tax is vital. carbon is unlikely to be practical in the It supports the Fair Tax Foundation’s short term, SSE continues to believe that playing field in the taxation of GLOBAL MOMENTUM TO efforts to establish a voluntary framework a more international price for carbon multinational corporations, for good multinational businesses to based on cooperation and forms of and spurs innovation, growth TACKLE CLIMATE CHANGE demonstrate that they play fair with tax, linkages between regional Emissions and prosperity.” paying the right amount, in the right place Trading Systems (ETSs) has potential in While the imperative to tackle climate Determined Contributions (NDC). The However, SSE is mindful that climate and at the right time. delivering a fair and lower cost pathway to Janet Yellen, US Treasury Secretary, change has been clear since the Rio UK Government’s own, highly stretching science suggests the world has already decarbonise all national economies. April 2021 Summit in 1992, the political and policy NDC that will reduce UK greenhouse warmed to 1.2°C above pre-industrial SSE is taking a keen interest in recent response has ratcheted up since the gas emissions by 78% between 1990 and levels, and that 1.5°C warming may be efforts initiated by the USA to establish SSE believes this is a particularly important Paris Agreement in 2015. In 2018, the 2035 is expected to be enshrined in law reached as early as 2034. It therefore a global minimum corporation tax rate point post-Brexit and firmly supports the Intergovernmental Panel on Climate by the end of June 2021. is conscious that there may be further and believes healthy intergovernmental establishment of a firm link between the Change (IPCC) report outlined in detail calls for increased acceleration of net collaboration on tax supports good UK Emissions Trading Scheme and the the consequences of a world warmed on From SSE’s perspective, the increasing zero policies globally and policy may be competition and the sustainable European one. average by 1.5°C. It was this report that consensus to ongoing climate action required to adapt. development of economies. supported the adoption of net zero laws is welcome. In the first instance it helps and regulations in the UK, Ireland and to reduce the risk of climate policies beyond. and interventions being watered down “ Scientists tell us that this is and, therefore, reduces political risk the decisive decade – this is STANDARDISED ESG METRICS In 2020/21, this momentum continued. associated with the investments it is the decade we must make With the USA rejoining the Paris Agreement in January 2021 and the making in low-carbon infrastructure. Secondly, and more importantly, the decisions that will avoid the THE PROSPECT OF COMMON commitment made in October 2020 by China for carbon neutrality by 2060, consensus in favour of climate action establishes a wealth of opportunity to worst consequences of the climate crisis.” INTERNATIONAL ESG STANDARDS COP26 in Glasgow later this year pursue net-zero investment that helps provides a platform for the publication generate future prosperity across the President Joe Biden, “ ESG investing is moving well 2020 was another record-breaking Reporting Directive in the EU to mandated year for sustainable investing. The trend TCFD reports in the UK, the potential of further nation state Nationally world. April 2021 beyond negative screening where significant capital flows towards for consolidation of ESG standards and and towards finding companies that can demonstrate existing voluntary frameworks appears THE NATURE EMERGENCY companies that are truly good performance as a result of their to be gaining momentum. Proposals environmental, social and governance from the International Financial Reporting creating value.” (ESG) policies and practice has continued Standards (IFRS) for a common set of A GOAL FOR NATURE: Mark Carney, UN Special Envoy for Climate and Finance, throughout the year. According to the European Fund and Asset Management metrics may provide a global uniform framework which all companies can NATURE POSITIVE BY 2030 November 2020 Association, net assets in European ESG funds grew to €1.2 trillion in 2020, up 37% adopt. from 2019, compared to a 4.8% increase SSE will continue to engage “ The climate and biodiversity The risks associated with the decline of making progress. SSE’s own effort to in non-ESG funds. comprehensively with any investor that nature are now well understood. The implement methodologies that define crises are inextricably linked annual World Economic Forum’s Global the concept of ‘biodiversity net gain’ wishes to scrutinise its ESG policies, – fail to solve one, and we fail Risk Report, published in January 2021, in the development of its electricity At the same time, there has been an practice and performance, believing that ongoing debate about the future of such accountability is a powerful driver for on both. We need to address identified both biodiversity loss and human transmission infrastructure, means it common standards in ESG disclosure. performance improvements itself. It will, environmental damage as high risk for understands the scientific complexity of both complex challenges to both likelihood and impact. establishing a common goal for society With more mandated non-financial however, welcome greater consolidation reach a future that is nature- which is supported and contributed to disclosure, from a tightened Non-Financial of the ESG metrics by which it is judged. positive, carbon-neutral, and The efforts by a group of business and by business. SSE believes such a goal environmental organisations to create a has the potential to be very powerful. It equitable for all.” framework for a global goal to restore supports the concept in principle and will Joint letter in The Independent nature, akin to the science-based targets engage positively with any framework that from the organisations behind framework for climate, appears to be emerges in the coming months. ‘Nature Positive’, November 2020 12 SSE plc Sustainability Report 2021 SSE plc Sustainability Report 2021 13
SUSTAINABILITY REPORT IDENTIFYING MATERIAL ISSUES WORKING WITH AND FOR STAKEHOLDERS GROUP PRINCIPAL RISKS The essential nature of SSE’s core product, energy, means there is a wide range The execution of SSE’s strategy and delivery of its purpose is dependent on the effective of stakeholders who have a direct interest in SSE and whose perspectives must be identification, understanding and mitigation of the Group’s Principal Risks. considered if it is to achieve its business objectives. Sustainability in the Group Principal Risk context SSE’s approach to stakeholder perspectives are built into its business Board level engagement. A full report Whilst all the Group Principal Risks are relevant to the sustainable development of SSE, those defined as being particular significance engagement plans and objectives every step of the of the engagement methods deployed, to social and environmental impacts are outlined below. More information can be found in SSE’s Group Principal Risk report and SSE’s SSE understands that there is an way: from project planning, project and the material issues raised are outlined Annual Report 2021, pages 54 to 63, which detail key developments during the year and key mitigations SSE has in place. SSE has also effective social contract between the delivery and onwards through long- on pages 28 to 31 of the SSE Annual outlined key developments associated with coronavirus for each Group Principal Risk. company and the society within which term operations and customer service. Report 2021. it operates. At the core of that contract It therefore promotes an open and Climate Change Energy Affordability is a reciprocal relationship between transparent approach to stakeholder SSE’s key stakeholder groups SSE and its stakeholders, with SSE engagement which is supported SSE defines its stakeholders as the people, The risk that SSE’s strategy, investments or operations are The risk that energy customers’ ability to meet the costs of relying on a range of inputs, in return by accountability at both Group communities and organisations with deemed to have an unacceptable future impact on the providing energy, or their ability to access energy services for which value is generated and and Business Unit level. an interest in SSE’s purpose, strategy, natural environment and on national and international is limited, giving rise to negative political or regulatory shared. operations and actions and who may targets to tackle climate change. intervention that has an impact on SSE’s core regulated SSE adopts a range of engagement be affected by them. In 2020/21 the Networks and Renewables businesses. SSE interacts with a vast array of methods to build those reciprocal SSE Board, reconfirmed the six principal The physical impacts of climate change, such as severe stakeholders every single day. Its relationships. These methods exist stakeholder groups, outlined below, weather that can interrupt energy supply or generation, and SSE seeks to support the transition to net zero through approach to stakeholder engagement in a strategic framework that is a within that context. the transitional risks relating to developments in political and disciplined investment in developing and operating low- seeks to ensure that stakeholder combination of business-led and regulatory requirements on the products and services SSE carbon energy infrastructure, and delivering this in a way provides, have potential to impact SSE’s operations. SSE work that represents value for money for energy customers. It to reduce its impact on climate change and the consideration works to ensure that the energy it supplies to customers of longer-term key climate-related risks and opportunities that is not only affordable but is accessible too, and it strives to Shareholders face it business is detailed on pages 26 to 35. offer services that are inclusive to all. See pages 44 to 51. Employees and debt providers Energy customers We engage to attract, retain and We engage to ensure confidence We engage to support an Large Capital Projects Management People and Culture develop a diverse and talented and support from those that accessible low-carbon energy workforce now and for the future. invest in and lend to SSE. system that represents value for The risk that SSE develops and builds major assets that do The risk that SSE is unable to attract, develop and customers’ money. not realise intended benefits or meet the quality standards retain an appropriately skilled, diverse and responsible required to support economic lives of typically 15 to 30 workforce and leadership team, and maintain a healthy See pages 82 to 93 See SSE’s Annual Report 2021 years within forecast timescales and budgets. business culture which encourages and supports ethical See pages 46 to 51 behaviours and decision making. SSE’s investment in large infrastructure projects can have considerable social, economic and environmental The talents, skills and values of SSE’s employees enable it Government NGOs, communities Suppliers, contractors consequences. To deliver high-quality projects, SSE works to fulfil its purpose and achieve its strategic goals. SSE has and regulators and civil society and partners closely with suppliers and contractors to ensure its values on a long-standing commitment to fair and decent work and issues such as environmental protection, safety and other seeks to provide an inclusive, fulfilling and high-performing social issues, are upheld. SSE’s work to promote and embed workplace. SSE’s responsible approach to attracting, We engage to ensure fair energy We engage to support the We engage to support the sustainability within its supply chain is detailed on pages developing and retaining a future skilled workforce is sector frameworks for energy achievement of shared goals greatest all-round value from 74 to 75. detailed on pages 82 to 93. customers and investors that with social benefit. our investments. support progress to net zero at the required pace. See pages 73 to 93 See pages 74 to 77 Politics, Regulation and Compliance Safety and the Environment See page 21 The risk from changes in obligations arising from operating The risk of harm to people, property or the environment in markets which are subject to a high degree of regulatory, from SSE’s operations. legislative and political intervention and uncertainty. SSE has an uncompromising commitment to keep people Creating value through stakeholder collaboration SSE aims to work constructively with governments and safe and healthy, and to respect the environment in which regulators to help deliver net zero, whilst ensuring the it operates. SSE’s working environment includes challenging Throughout this report, SSE provides case studies and dilemmas energy system works in the interest of energy customers. geographic locations and adverse weather conditions, which to demonstrate practical real-life examples of projects that SSE’s activities are influenced by international and national can impact its activities. It has clear safety and environmental have been undertaken with and for its stakeholders. These are Engagement Innovation Partnering Dilemma agreements on climate change, and sustainability issues processes and training in place to address these risks. SSE’s highlighted using the below icons. are increasingly included in regulatory and legislative safety, health and environment performance and initiatives in action in action in action requirements. See page 21. are detailed on pages 140 to 143 of SSE’s Annual Report 2021. 14 SSE plc Sustainability Report 2021 SSE plc Sustainability Report 2021 15
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