Securing the future of sports teams and leagues - From "any given Sunday" to "every given Sunday": Delivering off-field sustainability for ...

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Securing the future of sports teams and leagues - From "any given Sunday" to "every given Sunday": Delivering off-field sustainability for ...
Securing the future of
                 sports teams and
                           leagues
             From “any given Sunday” to “every
              given Sunday”: Delivering off-field
              sustainability for on-field success
                                           May, 2014
                              David Mackay, Li-xia Tan

October 15                                        1
Securing the future of sports teams and leagues - From "any given Sunday" to "every given Sunday": Delivering off-field sustainability for ...
Securing the future of
  sports teams and leagues
Sports most fearsome clashes often occur off-    However, the benefits of competitive
field                                            balancing remains a hotly debated sporting
                                                 topic. Critics assert the forced equalisation
Carlton v Collingwood. Yankees v Red Sox.        provides a disincentive for both dominant and
Manchester United v Liverpool. The intensity     underperforming clubs to improve their
of the competition between some of our           position.
fiercest sporting rivals underscores the
excitement and ethos of modern day sports.       While the debate continues, it is clear that the
                                                 success of a league is not solely driven by the
Off-field, the competition continues. Club       equality between clubs. The English Premier
managers and administrators battle to secure     League, a £2 billion revenue per year
the best talent, highest profits, largest        competition, has seen the same four clubs
memberships and biggest media campaigns.         win the championship all but twice in the last
Meanwhile, mechanisms such as competitive        25 years, yet in the 2013/14 season we saw
balance seek to even out the playing field and   numerous occasions where ‘relegation-
ensure every team has the chance to succeed      battlers’ defeated ‘premiership contenders’.
and thrive in the competition.                   The 2013/14 La Liga Champions were
                                                 Atletico Madrid, breaking the 9-year
So how do codes and teams deal with the
                                                 stranglehold of powerhouses FC Barcelona
apparent paradox of striving for both
                                                 and Real Madrid. “Any given Sunday” is still
excellence and equality? How does the
                                                 alive even in competitions seen as
sporting industry secure a future where all
                                                 competitively unbalanced. Fans (the ultimate
teams can perform at an increasingly
                                                 drivers of club and code success) will
improved level, on and off the field?
                                                 continue to support the teams and sports
Competitive balance is not the silver bullet     they love while there is still even the slightest
                                                 uncertainty in the outcome of a match.
Competitive balance attempts to promote a
“fair and level playing field” and reduce the    Sports Business Group, 20th Annual Review
performance gaps between clubs. Typical          of Football Finance (2011), Deloitte.
balancing mechanisms include salary caps,
                                                 Off-field sustainability is the key to the health
reverse order drafts, revenue sharing and
                                                 of teams and leagues
luxury taxes. These measures are directed at
ensuring that “on any given Sunday,” any         Succeeding in sport has always been about
team in a competition can beat any other         winning. Formula 1 boss Bernie Ecclestone
team, a phrase coined by former NFL              remarked “whatever sport there is, people will
commissioner Bert Bell.                          spend what they think they have to spend in
                                                 order to win.” Many a successful business
                                                 person has fallen victim to their heart ruling
                                                 their head when it comes to the sporting
                                                 arena.

                                                                                                 2
                                                 .
Securing the future of
  sports teams and leagues
Importantly for the success and wellbeing of        1. Set clubs up to succeed
sporting leagues, focus needs to move from
“any given Sunday” to “every given Sunday”;         Create an environment and deliver the
providing certainty to fans that their clubs will   structures that will set clubs up to succeed.
remain solvent and continue to participate          Deliver stability and a clear direction.
and compete week in week out.                       Establish mechanisms and support to deliver
                                                    growth and sustainability. Act fairly but apply a
It is to this end that salary caps and other        strong hand when rules are broken. Promote
measures play a more critical role. When            good financial behaviour and reward clubs
clubs spend to win salary caps provide              who demonstrate strong financial capability.
stability, mitigating the risk of overspending.
Such measures are needed to ensure clubs            2. Grow and promote your brand
can survive, especially in Australia; a highly
                                                    The relationship between your brand and
saturated and competitive sports market
                                                    success of your league or club is a virtuous
where limited consumer and sponsor dollars
                                                    cycle. Embrace public relations, marketing
must be shared. Ultimately, you can’t strive
                                                    and social media to connect with your
for competitive balance if you don’t have a
                                                    stakeholders. Communicate clearly, and
sustainable competition. Shifting the focus
                                                    often. Understand how a strong brand can
from competitive balance to competitive
                                                    generate revenue. Find out how your
sustainability is the key to the successful
                                                    stakeholders (particularly fans) like to
future of sports teams and leagues.
                                                    communicate, and use those mediums.
There are four key drivers to achieve off-field
                                                    3. Be fan-centric
sustainability:
                                                    Remember that fans are the ones attending
                                                    events, buying tickets and merchandise, and
                                                    advocating for their teams and sports on
                                                    social media. Understanding the
                                                    segmentation of your fan base, their purchase
                                                    journey, and what they value and who they
                                                    are outside your sport is critical.

                                                    4. Pro-actively collaborate

                                                    The success of teams and leagues is
                                                    interdependent. Collaboration is critical to
                                                    improve the overall health of a league and
                                                    ensure the continued success of teams,
                                                    particularly in new and growing sports.
                                                    Consider ways to share technology,
                                                    infrastructure and data between teams to
                                                    reduce costs, build knowledge and develop
                                                    new ideas.
                                                                                                   3
Securing the future of
  sports teams and leagues
Grow your sport, grow the game                     SPP are strategy leaders and can support
                                                   you to:
Ultimately, the success of clubs and leagues
is dependent on the health and sustainability      • Conduct strategic planning and training –
of the sport itself. The objective of sport has      develop end-to-end or problem specific
never been just for only the richest and             strategies to help you make the right
strongest clubs to survive – it is for the sport     decisions and embed strategic capability
to grow and to be played competitively and at
an increasingly improved level. Sport plays a      • Understand your fan base – conduct
critical part in the economic and social             detailed customer segmentation, value
wellbeing of Australia, and clubs and leagues        proposition identification and how to
can create a virtuous cycle by growing the           leverage this for brand and revenue growth
game and reaping the benefits.
                                                   • Develop multi-channel digital strategies –
Take the next step to secure your                    create and implement an ecosystem of
sport’s future                                       digital tools to build your brand and engage
                                                     more deeply with fans
Changing financial and economic climates
continue to throw-up challenges for sporting       • Develop ticketing and asset utilisation
teams and leagues. The development of                strategies – understand your mix of assets
robust strategies, supported by rigorous             and how to price appropriately and grow
analysis is critical in navigating these             your value proposition
environments.
                                                   • Establish measurement and benchmarking
                                                     systems – develop the systems and
                                                     processes that will enable you to measure
                                                     and compare off-field performance

                                                   • Engage with industry and build
                                                     partnerships – identify key partners and
                                                     develop partnership engagement plans to
                                                     extend your reach and performance

                                                   .

                                                                                                 4
About SPP                                 About the authors
Strategic Project                                             David Mackay
                                                              Associate Director
Partners is a strategy
consulting firm. We
support General
Managers on difficult
strategic and operational                 David leads SPP’s work in the Sports and Entertainment
challenges.                               sector, providing advice to National Sporting Organisations,
                                          sports clubs and entertainment providers with a specific focus
Established in 2005, SPP has              on creating sustainable models for commercial success.
delivered successful outcomes             David assists organisations in developing and realising
                                          business growth and operational strategies from early stage
for a broad range of commercial           new ventures to major corporations. David is a passionate
and Government sector clients.            football fan and keen runner.
As a result, we have strong
relationships with many
businesses, from Top 50 listed
companies through to small                                    Li-xia Tan
enterprises.                                                  Consultant

When we deliver our projects,
whether it’s a strategic study or
the implementation of large-scale
change, we focus on:
  • Strong project management             Li-xia brings experience in general management, strategy and
  • Clarity of outcome                    public policy, with a specialisation in social enterprise models,
  • An obsessive focus on                 customer engagement and innovation. From strategic
     project benefits                     planning to digital strategies, Li has a passionate interest in
  • Robust, fact based analysis           delivering lasting financial and strategic benefits for
  • Simple communication                  businesses and crafting compelling value propositions for
  • Bringing experience to bear           customers. Li is a keen sportswoman and is committed to
                                          improving her efficiency from the 3-point line.

                                         Contact us for more information
Strategic Project Partners
Level 20, 1 Alfred Street
Sydney, NSW 2000

                                    Insight
                                    Influence

David Mackay                        Impact

m    0407 483 951
e    david.mackay@spp.com.au

Associate Director and Practice Lead
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