Securing the future of sports teams and leagues - From "any given Sunday" to "every given Sunday": Delivering off-field sustainability for ...
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Securing the future of sports teams and leagues From “any given Sunday” to “every given Sunday”: Delivering off-field sustainability for on-field success May, 2014 David Mackay, Li-xia Tan October 15 1
Securing the future of sports teams and leagues Sports most fearsome clashes often occur off- However, the benefits of competitive field balancing remains a hotly debated sporting topic. Critics assert the forced equalisation Carlton v Collingwood. Yankees v Red Sox. provides a disincentive for both dominant and Manchester United v Liverpool. The intensity underperforming clubs to improve their of the competition between some of our position. fiercest sporting rivals underscores the excitement and ethos of modern day sports. While the debate continues, it is clear that the success of a league is not solely driven by the Off-field, the competition continues. Club equality between clubs. The English Premier managers and administrators battle to secure League, a £2 billion revenue per year the best talent, highest profits, largest competition, has seen the same four clubs memberships and biggest media campaigns. win the championship all but twice in the last Meanwhile, mechanisms such as competitive 25 years, yet in the 2013/14 season we saw balance seek to even out the playing field and numerous occasions where ‘relegation- ensure every team has the chance to succeed battlers’ defeated ‘premiership contenders’. and thrive in the competition. The 2013/14 La Liga Champions were Atletico Madrid, breaking the 9-year So how do codes and teams deal with the stranglehold of powerhouses FC Barcelona apparent paradox of striving for both and Real Madrid. “Any given Sunday” is still excellence and equality? How does the alive even in competitions seen as sporting industry secure a future where all competitively unbalanced. Fans (the ultimate teams can perform at an increasingly drivers of club and code success) will improved level, on and off the field? continue to support the teams and sports Competitive balance is not the silver bullet they love while there is still even the slightest uncertainty in the outcome of a match. Competitive balance attempts to promote a “fair and level playing field” and reduce the Sports Business Group, 20th Annual Review performance gaps between clubs. Typical of Football Finance (2011), Deloitte. balancing mechanisms include salary caps, Off-field sustainability is the key to the health reverse order drafts, revenue sharing and of teams and leagues luxury taxes. These measures are directed at ensuring that “on any given Sunday,” any Succeeding in sport has always been about team in a competition can beat any other winning. Formula 1 boss Bernie Ecclestone team, a phrase coined by former NFL remarked “whatever sport there is, people will commissioner Bert Bell. spend what they think they have to spend in order to win.” Many a successful business person has fallen victim to their heart ruling their head when it comes to the sporting arena. 2 .
Securing the future of sports teams and leagues Importantly for the success and wellbeing of 1. Set clubs up to succeed sporting leagues, focus needs to move from “any given Sunday” to “every given Sunday”; Create an environment and deliver the providing certainty to fans that their clubs will structures that will set clubs up to succeed. remain solvent and continue to participate Deliver stability and a clear direction. and compete week in week out. Establish mechanisms and support to deliver growth and sustainability. Act fairly but apply a It is to this end that salary caps and other strong hand when rules are broken. Promote measures play a more critical role. When good financial behaviour and reward clubs clubs spend to win salary caps provide who demonstrate strong financial capability. stability, mitigating the risk of overspending. Such measures are needed to ensure clubs 2. Grow and promote your brand can survive, especially in Australia; a highly The relationship between your brand and saturated and competitive sports market success of your league or club is a virtuous where limited consumer and sponsor dollars cycle. Embrace public relations, marketing must be shared. Ultimately, you can’t strive and social media to connect with your for competitive balance if you don’t have a stakeholders. Communicate clearly, and sustainable competition. Shifting the focus often. Understand how a strong brand can from competitive balance to competitive generate revenue. Find out how your sustainability is the key to the successful stakeholders (particularly fans) like to future of sports teams and leagues. communicate, and use those mediums. There are four key drivers to achieve off-field 3. Be fan-centric sustainability: Remember that fans are the ones attending events, buying tickets and merchandise, and advocating for their teams and sports on social media. Understanding the segmentation of your fan base, their purchase journey, and what they value and who they are outside your sport is critical. 4. Pro-actively collaborate The success of teams and leagues is interdependent. Collaboration is critical to improve the overall health of a league and ensure the continued success of teams, particularly in new and growing sports. Consider ways to share technology, infrastructure and data between teams to reduce costs, build knowledge and develop new ideas. 3
Securing the future of sports teams and leagues Grow your sport, grow the game SPP are strategy leaders and can support you to: Ultimately, the success of clubs and leagues is dependent on the health and sustainability • Conduct strategic planning and training – of the sport itself. The objective of sport has develop end-to-end or problem specific never been just for only the richest and strategies to help you make the right strongest clubs to survive – it is for the sport decisions and embed strategic capability to grow and to be played competitively and at an increasingly improved level. Sport plays a • Understand your fan base – conduct critical part in the economic and social detailed customer segmentation, value wellbeing of Australia, and clubs and leagues proposition identification and how to can create a virtuous cycle by growing the leverage this for brand and revenue growth game and reaping the benefits. • Develop multi-channel digital strategies – Take the next step to secure your create and implement an ecosystem of sport’s future digital tools to build your brand and engage more deeply with fans Changing financial and economic climates continue to throw-up challenges for sporting • Develop ticketing and asset utilisation teams and leagues. The development of strategies – understand your mix of assets robust strategies, supported by rigorous and how to price appropriately and grow analysis is critical in navigating these your value proposition environments. • Establish measurement and benchmarking systems – develop the systems and processes that will enable you to measure and compare off-field performance • Engage with industry and build partnerships – identify key partners and develop partnership engagement plans to extend your reach and performance . 4
About SPP About the authors Strategic Project David Mackay Associate Director Partners is a strategy consulting firm. We support General Managers on difficult strategic and operational David leads SPP’s work in the Sports and Entertainment challenges. sector, providing advice to National Sporting Organisations, sports clubs and entertainment providers with a specific focus Established in 2005, SPP has on creating sustainable models for commercial success. delivered successful outcomes David assists organisations in developing and realising business growth and operational strategies from early stage for a broad range of commercial new ventures to major corporations. David is a passionate and Government sector clients. football fan and keen runner. As a result, we have strong relationships with many businesses, from Top 50 listed companies through to small Li-xia Tan enterprises. Consultant When we deliver our projects, whether it’s a strategic study or the implementation of large-scale change, we focus on: • Strong project management Li-xia brings experience in general management, strategy and • Clarity of outcome public policy, with a specialisation in social enterprise models, • An obsessive focus on customer engagement and innovation. From strategic project benefits planning to digital strategies, Li has a passionate interest in • Robust, fact based analysis delivering lasting financial and strategic benefits for • Simple communication businesses and crafting compelling value propositions for • Bringing experience to bear customers. Li is a keen sportswoman and is committed to improving her efficiency from the 3-point line. Contact us for more information Strategic Project Partners Level 20, 1 Alfred Street Sydney, NSW 2000 Insight Influence David Mackay Impact m 0407 483 951 e david.mackay@spp.com.au Associate Director and Practice Lead
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