Project PASSPort Developing an Integrated Online Resource to Support

 
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Project PASSPort
Developing an Integrated Online Resource to Support
                  Student Success

             Project Proposal for Consideration

                 University of Maine System
                 Strategic Investment Fund

                           Submitted by

            Katherine Greenleaf, Chief Operating Officer
             William Wells, Chief Information Officer
           Susan Campbell, Chief Student Success Officer
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               STRATEGIC INVESTMENT FUND APPLICATION
                    UNIVERSITY OF MAINE SYSTEM

                               University of Southern Maine
                                Selma Botman, President

       Contact Person: Katherine Greenleaf, Chief Operating Officer
                       726 Law
                       University of Southern Maine
                       Portland, Maine 04104
                       kgreenleaf@usm.maine.edu

       Project Name:          Project PASSPort
                              Developing an Integrated Online Resource
                              to Support Student Success
Project Purpose and Overview
USM requests $710,462 (Year 1: $253,765; Year 2: $232,011; Year 3: $111,836) over a three-year
period to develop and implement an integrated online resource to support student academic
success and timely degree completion. The primary goal of this three-year initiative is to support
the retention and graduation of USM students by providing accurate, easily accessible
information and connecting at-risk students with appropriate campus resources. Project
PASSPort is based on the premise that persistence--the desire of a student to stay at a
university—and retention—the ability of an institution to keep a student through graduation—are
influenced by the extent to which students are familiar with graduation expectations,
requirements, and support resources. The more students know about degree requirements and
are connected with support resources, the more likely it is they will continue toward graduation.
Universities that have implemented an integrated, online resource have witnessed increases in
student retention and improvement in timely degree progress. Arizona State University, which
began work on implementing E*Advisor in the Fall 2006, experienced a 2.6% increase in first to
second year retention of first-time/full-time students in the Fall 2008. In addition, 80% of the
Fall 2009 entering class of first-time/full-time students are “on-track” and registered for the
correct courses. (Retrieved on 1/12/2011 from http://eadvisor.asu.edu/retention/progress).

Project PASSPort is modeled after the electronic resources at the University of Florida and
Arizona State University (a PeopleSoft university). The three primary components of Project
PASSPort are:
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   Advising Network. Currently, USM’s Advising Network provides the beginning of a
    central website to connect students to information resources. Project PASSPort expands
    the Advising Network to include a set of interactive tools and resources, including Major
    Maps, Degree Search, and links to other online support tools, such as tutoring. Critical
    to this expansion are the Major Maps and Degree Search functions. The Major Maps
    require the development of a consistent set of four-year, 8 semester graduation plans for
    all majors. These maps include course sequences, grade requirements, as well as other
    milestones for students (and advisors) to monitor their degree progress. The Major Maps
    serve as the basis for the development of a searchable database of all majors by college,
    key words, or interest areas to support current and prospective student exploration.

    The following URLs provide examples of a Major Map and the Searchable Database:
           Major Map:
           https://webapp4.asu.edu/programs/t5/programs/AreaOfInterestCampus/04/underg
           rad/TEMPE
           Searchable Database:
           http://www.asu.edu/programs/

   Critical Course Tracking System. Timely completion of a degree involves enrolling in
    courses in the appropriate sequence. Critical courses are identified through the
    development of the major maps; required grades and prerequisites are also identified.
    Students who attempt to register for courses that are not in sync with the sequence or for
    which they have not met the pre-requisites, will be considered “off-track” and directed to
    meet with their advisors prior to registering for courses.

    The following URLs provide examples of the functionality of the Critical Course
    Tracking system and an example of a Major Map with Critical Course Tracking at ASU:

           http://eadvisor.asu.edu/whatiseadvisor/tracking
           http://catalog.asu.edu/files/majormap10/BAACCBS.pdf

    My PASSPort. My PASSPort is a personalized advising resource that includes access
    to degree audit and an online academic alert system (see
    http://eadvisor.asu.edu/whatiseadvisor/tools )

    In addition, USM proposes that an electronic portfolio be developed as part of PASSPort.
    Electronic portfolios provide a central place in which students are able to keep track of
    experiences, skills, and essential learning during college and are often used in the job
    search and graduate school application process.
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Project Outcomes

     Develop clear 4 and 5 year, 8 and 10 semester graduation planning maps for all USM
      majors that identify critical courses for degree progress. Maps will be used to support
      appropriate schedule development to ensure course availability to students as they need
      them.

     Support the continued increase in the overall retention rates of USM undergraduate
      students (first-time/full-time, first-time/part-time, transfer/full-time, transfer/part-time) by
      improving information available to students.

     Increase the number and percentage of students who graduate within four years by 5%
      and 5 years by 5%.

     75% of the Fall 2012 entering cohort of first-time/full-time students will be “on-track”
      and registered for the appropriate courses.

     Increase satisfaction with the quality of academic advising as measured by NSSE.

     Increase student satisfaction with availability of campus resources as measured by NSSE.

Milestones and Timetable

Fiscal Year
                                                   Milestones
 2011-2012

 May 2011-      Develop conceptual framework for Project PASSPort.
 July 2011             Establish Planning Group to include representation from:
                           UMSystem
                           IT
                           Student Success
                           Academic Affairs (IR and Deans)
                       Explore best practices options compatible with PeopleSoft
                          (including ASU)
                       Identify User Groups for each Project Component

July 2011-      Design and develop 4-year and 5-year, 8-semester and 10-semester Major
March 2012      Maps for all USM majors with Critical Requirements identified for 2011-
                2012.
July 2011-
March 2012      Develop Early Alert for personalized PASSPort
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  2012-2013                                          Milestones

  July 2012      Design and Implement Searchable Database for Degrees.

 July 2012-      Test Major Maps to track Fall 2012 cohort.
 November
   2012

  January,       Track Fall 2012 cohort
    2013

  2013-2014                                        Milestones

  January        Launch Personalized PASSPort with EPortfolio
    2014

 June 2014       Project Complete; Financial and Operational Management of PASSPort
                 assumed by USM; Ongoing Project Management position shared with
                 UMSystem (funded by USM).

Relationship to SIF Goals and Priorities
Project PASSPort relates directly to the purposes of the System Strategic Investment Fund,
specifically:

      Enhancing the quality and organizational effectiveness of teaching, the student
       experience, research and scholarship, or community outreach;
      Increasing graduation rates;
      Fostering changes in administrative and managerial practices that are designed to
       improve the delivery of support services more efficiently and at higher levels of quality
       and sophistication;
      Modeling collaboration, accountability, scalability, and close attention to analysis of
       resulting data;
      Applying technology and technological strategies that bring greater efficiency and
       effectiveness to academic and administrative work.

This project also directly relates to the enrollment management priority for this funding cycle in
that it expands access to information and services in support of student success.
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                                                           Table 1
                     Project PASSPort: Developing an Integrated Online Resource to Support Student Success
                                                          SIF Matrix
                                   (X = current project scope; 2 = potential project impact)
                                                                                        SIF Operating Principles
                                                                                                                                                Includes
                                                    Scalable,        Increase                                       Includes       Will
                                                                                      Multi-         Cross-                                   Benchmarks,
        SIF Areas of Consideration                Transformat   Efficiency, Reduce                                 University    Become
                                                                                     University    University                                 Timeframes,
                                                      ive,      Costs or Generate                                  Matching       Self-
                                                                                      Impact      Collaboration                                and Clear
                                                   Innovative     New Revenues                                       Funds      Sustaining
                                                                                                                                               Outcomes
Enhancing the quality and organizational
effectiveness of teaching, the student
                                                      X                 X                X             X               X            X             X
experience, research & scholarship, or
community outreach
Supporting curricular developments which
align programs more strategically with the            2                 2                2             2               2            2             2
changing economy of Maine
Increasing Graduation Rates                           X                 X                X             X               X            X             X
Creating opportunities for teaching, learning,
research, scholarship, professional
development, or service that foster improved          2                 2                2             2               2            2             2
academic rigor, effectiveness, accountability,
and/or innovation
Fostering changes in administrative and
managerial practices that are designed to
improve the delivery of support services more         X                 X                X             X               X            X             X
efficiently and at higher levels of quality and
sophistication
Modeling collaboration, accountability,
scalability, and close attention to analysis of       X                 X                X             X               X            X             X
resulting data
Applying technology and technological
strategies that bring greater efficiency and
                                                      X                 X                X             X               X            X             X
effectiveness to academic and administrative
work
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How Project Will Serve the Citizens of Maine

Increasing the number and percentage of Maine citizens who possess baccalaureate degrees is an
imperative for the 21st Century. Data show that individuals who possess a baccalaureate degree
or higher are less vulnerable to economic downturns. Further, an educated citizenry is central to
a resilient, creative Maine.

For prospective students, Project PASSPort provides a user-friendly technology-based system to
explore University programs and services. For current students, Project PASSPort provides the
transparency of information required to help students monitor their own progress toward their
degrees, connects them with campus resources in the event they are struggling academically or
not making progress toward their intended degrees, and provides an electronic connection to the
campus. PASSPort is a technology tool to support the student experience and, in turn, enhance
the conversations that students have with faculty and professional staff advisors.

Collaboration Involved with Other System Universities

At present, this proposal is for the University of Southern Maine. However, given the priority to
develop a framework compatible with PeopleSoft, Project PASSPort is a scalable project and
easily implementable on other University of Maine System campuses once the project’s
infrastructure and platform are developed. It is the intention of this Project to fully engage
University of Maine System representatives in the development to ensure transportability to
other campuses of the System. The resources requested in this project include development
support for the three years of the project to ensure that, should other campuses desire to
participate, that the infrastructure is in place to do so.

Detailed Project Schedule by Fiscal Year

Fiscal Year                                  Project Schedule

                 Appoint Project Director

                 Identify Programmer/Analyst for Project
                 Identify Project Developer at UMSystem
 2011-2012
                 Develop conceptual framework for Project PASSPort.
                        Establish Planning Group to include representation from:
                            UMSystem
                            IT
                            Student Success
                            Academic Affairs (IR and Deans)
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               Review and adopt software option compatible with PeopleSoft; as appropriate,
               develop RFP

               Design and develop 4-year, 8-semester Major Maps for all USM majors with
               Critical Requirements identified for 2011-2012.

               Develop Early Alert for personalized PASSPort

               Prepare and Submit SIF Report on Progress to System

               Design and Implement Searchable Database for Degrees

 2012-2013     Test Major Maps to track Fall 2012 cohort.

               Track Fall 2012 cohort

               Prepare and Submit Interim SIF Report

               Launch Personalized PASSPort with EPortfolio

               Prepare and Submit Final SIF Report with Benchmarks and Metrics
 2013-2014
               Financial and Operational Management of PASSPort assumed by USM

Requested Investment

The investment requested from SIF will primarily be used to support the development
of the technology; hence the request for personnel support in the form of a
programmer/analyst (USM) and a project developer (UMS). Some budget revisions
may be in order should a licensing agreement be determined to be beneficial during the
review of best practices/packages. Such licensing may result in a reduction in the need
for particular types of technological support.

USM will gradually assume the ongoing costs of campus-based project management.
Beyond SIF funding, USM will also budget ongoing System IT support in the amount of
associated with this project through an amount equivalent to a ¼ FTE UMS employee
(approximately 18-20,000 annually) specifically charged with supporting PASSPort.
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The attached budget proposal provides the specificity for the request.

Potential Impact on Other System Universities

As noted in a previous section, at present, this proposal is for the University of Southern Maine.
It is, however, a scalable and easily transportable project for it is conceived utilizing the
PeopleSoft platform. The implementation of this project will ensure that other campuses of the
UMaine System wishing to participate may be able to do so.
Application for Strategic Investment Funds (SIF) for FY2012 (July 1, 2011 - June 30, 2012) Submitted by:                                   Katherine Greenleaf         Phone: 780-5920

Campus:                 UM                    UMA                UMF                UMFK               UMM                UMPI                x USM              SWS
                   (if more than one campus will participate in the project, check the box of the campus that will be responsible for administering the funds)

This request is for (check one box only):                             The title of the NEW proposed project is:                     Project PASSPort
                                                                                                                           Developing an Integrated Online Resource to Support Student Success
             x      a NEW project that will start on July 1, 2011.            The proposed project manager is: Bill Wells and Susan Campbell

                    ADDITIONAL funds to be added to EXISTING SIF award project #:                                         Project title:                               Dept ID:

                                                                                                                        Managed by:

                       Fiscal Year -->       FY 2011            FY 2012            FY 2013            FY 2014            FY 2015              FY 2016
                                            EXISTING         Funds         Funds         Funds         Funds         Funds
                                           APPROVED Requested for Requested for Requested for Requested for Requested for
                                              AWARD       Year Starting Year Starting Year Starting Year Starting Year Starting                                        Number of years of additional
                                          (if applicable) July 1, 2011  July 1, 2012  July 1, 2013  July 1, 2014  July 1, 2015                                         SIF funding requested:
                                                  ENTER A BUDGET FOR EACH YEAR THAT YOU ARE REQUESTING SIF FUNDS
                                                                                                                                                                                  1-year
      Regular Rate Compensation                           0           75,000             75,000             35,000                    0                  0                        2-year
                        Fringe Benefits                   0           37,125             38,025             17,850                    0                  0                   x    3-year
                                                                                                                                                                                  base budget
  Temporary Rate Compensation                             0           20,000               6,000              6,000                   0                  0
                        Fringe Benefits                   0            1,640                 486                486                   0                  0

                   Student Employee                       0           20,000             20,000             20,000                    0                  0
                                                                                                                                                                       In the SIF application narrative,
   Independent Personal Services                          0           40,000             80,000             20,000                    0                  0             describe any potential
                                                                                                                                                                       financial impact on other
            Supplies and Materials                        0           10,000               5,000              5,000                   0                  0             System universities, e.g.,
                                                                                                                                                                       revenue / savings / costs.
                                Travel                    0           15,000               2,500              2,500                   0                  0

   Equipment w/unit cost < $5,000                         0           35,000               5,000              5,000                   0                  0

 Equipment w/unit cost => $5,000                          0                  0                  0                  0                  0                  0

Other (identify)                                          0                  0                  0                  0                  0                  0

Other (identify)                                          0                  0                  0                  0                  0                  0

   Requested Investment from SIF                        $0         $253,765           $232,011           $111,836                    $0                 $0

          University or Other Match                     $0           $20,000            $20,000            $72,850          $184,686             $184,686

                               TOTAL                    $0         $273,765           $252,011           $184,686           $184,686             $184,686
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