Project PASSPort Developing an Integrated Online Resource to Support
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Project PASSPort Developing an Integrated Online Resource to Support Student Success Project Proposal for Consideration University of Maine System Strategic Investment Fund Submitted by Katherine Greenleaf, Chief Operating Officer William Wells, Chief Information Officer Susan Campbell, Chief Student Success Officer
Page |2 STRATEGIC INVESTMENT FUND APPLICATION UNIVERSITY OF MAINE SYSTEM University of Southern Maine Selma Botman, President Contact Person: Katherine Greenleaf, Chief Operating Officer 726 Law University of Southern Maine Portland, Maine 04104 kgreenleaf@usm.maine.edu Project Name: Project PASSPort Developing an Integrated Online Resource to Support Student Success Project Purpose and Overview USM requests $710,462 (Year 1: $253,765; Year 2: $232,011; Year 3: $111,836) over a three-year period to develop and implement an integrated online resource to support student academic success and timely degree completion. The primary goal of this three-year initiative is to support the retention and graduation of USM students by providing accurate, easily accessible information and connecting at-risk students with appropriate campus resources. Project PASSPort is based on the premise that persistence--the desire of a student to stay at a university—and retention—the ability of an institution to keep a student through graduation—are influenced by the extent to which students are familiar with graduation expectations, requirements, and support resources. The more students know about degree requirements and are connected with support resources, the more likely it is they will continue toward graduation. Universities that have implemented an integrated, online resource have witnessed increases in student retention and improvement in timely degree progress. Arizona State University, which began work on implementing E*Advisor in the Fall 2006, experienced a 2.6% increase in first to second year retention of first-time/full-time students in the Fall 2008. In addition, 80% of the Fall 2009 entering class of first-time/full-time students are “on-track” and registered for the correct courses. (Retrieved on 1/12/2011 from http://eadvisor.asu.edu/retention/progress). Project PASSPort is modeled after the electronic resources at the University of Florida and Arizona State University (a PeopleSoft university). The three primary components of Project PASSPort are:
Page |3 Advising Network. Currently, USM’s Advising Network provides the beginning of a central website to connect students to information resources. Project PASSPort expands the Advising Network to include a set of interactive tools and resources, including Major Maps, Degree Search, and links to other online support tools, such as tutoring. Critical to this expansion are the Major Maps and Degree Search functions. The Major Maps require the development of a consistent set of four-year, 8 semester graduation plans for all majors. These maps include course sequences, grade requirements, as well as other milestones for students (and advisors) to monitor their degree progress. The Major Maps serve as the basis for the development of a searchable database of all majors by college, key words, or interest areas to support current and prospective student exploration. The following URLs provide examples of a Major Map and the Searchable Database: Major Map: https://webapp4.asu.edu/programs/t5/programs/AreaOfInterestCampus/04/underg rad/TEMPE Searchable Database: http://www.asu.edu/programs/ Critical Course Tracking System. Timely completion of a degree involves enrolling in courses in the appropriate sequence. Critical courses are identified through the development of the major maps; required grades and prerequisites are also identified. Students who attempt to register for courses that are not in sync with the sequence or for which they have not met the pre-requisites, will be considered “off-track” and directed to meet with their advisors prior to registering for courses. The following URLs provide examples of the functionality of the Critical Course Tracking system and an example of a Major Map with Critical Course Tracking at ASU: http://eadvisor.asu.edu/whatiseadvisor/tracking http://catalog.asu.edu/files/majormap10/BAACCBS.pdf My PASSPort. My PASSPort is a personalized advising resource that includes access to degree audit and an online academic alert system (see http://eadvisor.asu.edu/whatiseadvisor/tools ) In addition, USM proposes that an electronic portfolio be developed as part of PASSPort. Electronic portfolios provide a central place in which students are able to keep track of experiences, skills, and essential learning during college and are often used in the job search and graduate school application process.
Page |4 Project Outcomes Develop clear 4 and 5 year, 8 and 10 semester graduation planning maps for all USM majors that identify critical courses for degree progress. Maps will be used to support appropriate schedule development to ensure course availability to students as they need them. Support the continued increase in the overall retention rates of USM undergraduate students (first-time/full-time, first-time/part-time, transfer/full-time, transfer/part-time) by improving information available to students. Increase the number and percentage of students who graduate within four years by 5% and 5 years by 5%. 75% of the Fall 2012 entering cohort of first-time/full-time students will be “on-track” and registered for the appropriate courses. Increase satisfaction with the quality of academic advising as measured by NSSE. Increase student satisfaction with availability of campus resources as measured by NSSE. Milestones and Timetable Fiscal Year Milestones 2011-2012 May 2011- Develop conceptual framework for Project PASSPort. July 2011 Establish Planning Group to include representation from: UMSystem IT Student Success Academic Affairs (IR and Deans) Explore best practices options compatible with PeopleSoft (including ASU) Identify User Groups for each Project Component July 2011- Design and develop 4-year and 5-year, 8-semester and 10-semester Major March 2012 Maps for all USM majors with Critical Requirements identified for 2011- 2012. July 2011- March 2012 Develop Early Alert for personalized PASSPort
Page |5 2012-2013 Milestones July 2012 Design and Implement Searchable Database for Degrees. July 2012- Test Major Maps to track Fall 2012 cohort. November 2012 January, Track Fall 2012 cohort 2013 2013-2014 Milestones January Launch Personalized PASSPort with EPortfolio 2014 June 2014 Project Complete; Financial and Operational Management of PASSPort assumed by USM; Ongoing Project Management position shared with UMSystem (funded by USM). Relationship to SIF Goals and Priorities Project PASSPort relates directly to the purposes of the System Strategic Investment Fund, specifically: Enhancing the quality and organizational effectiveness of teaching, the student experience, research and scholarship, or community outreach; Increasing graduation rates; Fostering changes in administrative and managerial practices that are designed to improve the delivery of support services more efficiently and at higher levels of quality and sophistication; Modeling collaboration, accountability, scalability, and close attention to analysis of resulting data; Applying technology and technological strategies that bring greater efficiency and effectiveness to academic and administrative work. This project also directly relates to the enrollment management priority for this funding cycle in that it expands access to information and services in support of student success.
Page |6 Table 1 Project PASSPort: Developing an Integrated Online Resource to Support Student Success SIF Matrix (X = current project scope; 2 = potential project impact) SIF Operating Principles Includes Scalable, Increase Includes Will Multi- Cross- Benchmarks, SIF Areas of Consideration Transformat Efficiency, Reduce University Become University University Timeframes, ive, Costs or Generate Matching Self- Impact Collaboration and Clear Innovative New Revenues Funds Sustaining Outcomes Enhancing the quality and organizational effectiveness of teaching, the student X X X X X X X experience, research & scholarship, or community outreach Supporting curricular developments which align programs more strategically with the 2 2 2 2 2 2 2 changing economy of Maine Increasing Graduation Rates X X X X X X X Creating opportunities for teaching, learning, research, scholarship, professional development, or service that foster improved 2 2 2 2 2 2 2 academic rigor, effectiveness, accountability, and/or innovation Fostering changes in administrative and managerial practices that are designed to improve the delivery of support services more X X X X X X X efficiently and at higher levels of quality and sophistication Modeling collaboration, accountability, scalability, and close attention to analysis of X X X X X X X resulting data Applying technology and technological strategies that bring greater efficiency and X X X X X X X effectiveness to academic and administrative work
Page |7 How Project Will Serve the Citizens of Maine Increasing the number and percentage of Maine citizens who possess baccalaureate degrees is an imperative for the 21st Century. Data show that individuals who possess a baccalaureate degree or higher are less vulnerable to economic downturns. Further, an educated citizenry is central to a resilient, creative Maine. For prospective students, Project PASSPort provides a user-friendly technology-based system to explore University programs and services. For current students, Project PASSPort provides the transparency of information required to help students monitor their own progress toward their degrees, connects them with campus resources in the event they are struggling academically or not making progress toward their intended degrees, and provides an electronic connection to the campus. PASSPort is a technology tool to support the student experience and, in turn, enhance the conversations that students have with faculty and professional staff advisors. Collaboration Involved with Other System Universities At present, this proposal is for the University of Southern Maine. However, given the priority to develop a framework compatible with PeopleSoft, Project PASSPort is a scalable project and easily implementable on other University of Maine System campuses once the project’s infrastructure and platform are developed. It is the intention of this Project to fully engage University of Maine System representatives in the development to ensure transportability to other campuses of the System. The resources requested in this project include development support for the three years of the project to ensure that, should other campuses desire to participate, that the infrastructure is in place to do so. Detailed Project Schedule by Fiscal Year Fiscal Year Project Schedule Appoint Project Director Identify Programmer/Analyst for Project Identify Project Developer at UMSystem 2011-2012 Develop conceptual framework for Project PASSPort. Establish Planning Group to include representation from: UMSystem IT Student Success Academic Affairs (IR and Deans)
Page |8 Review and adopt software option compatible with PeopleSoft; as appropriate, develop RFP Design and develop 4-year, 8-semester Major Maps for all USM majors with Critical Requirements identified for 2011-2012. Develop Early Alert for personalized PASSPort Prepare and Submit SIF Report on Progress to System Design and Implement Searchable Database for Degrees 2012-2013 Test Major Maps to track Fall 2012 cohort. Track Fall 2012 cohort Prepare and Submit Interim SIF Report Launch Personalized PASSPort with EPortfolio Prepare and Submit Final SIF Report with Benchmarks and Metrics 2013-2014 Financial and Operational Management of PASSPort assumed by USM Requested Investment The investment requested from SIF will primarily be used to support the development of the technology; hence the request for personnel support in the form of a programmer/analyst (USM) and a project developer (UMS). Some budget revisions may be in order should a licensing agreement be determined to be beneficial during the review of best practices/packages. Such licensing may result in a reduction in the need for particular types of technological support. USM will gradually assume the ongoing costs of campus-based project management. Beyond SIF funding, USM will also budget ongoing System IT support in the amount of associated with this project through an amount equivalent to a ¼ FTE UMS employee (approximately 18-20,000 annually) specifically charged with supporting PASSPort.
Page |9 The attached budget proposal provides the specificity for the request. Potential Impact on Other System Universities As noted in a previous section, at present, this proposal is for the University of Southern Maine. It is, however, a scalable and easily transportable project for it is conceived utilizing the PeopleSoft platform. The implementation of this project will ensure that other campuses of the UMaine System wishing to participate may be able to do so.
Application for Strategic Investment Funds (SIF) for FY2012 (July 1, 2011 - June 30, 2012) Submitted by: Katherine Greenleaf Phone: 780-5920 Campus: UM UMA UMF UMFK UMM UMPI x USM SWS (if more than one campus will participate in the project, check the box of the campus that will be responsible for administering the funds) This request is for (check one box only): The title of the NEW proposed project is: Project PASSPort Developing an Integrated Online Resource to Support Student Success x a NEW project that will start on July 1, 2011. The proposed project manager is: Bill Wells and Susan Campbell ADDITIONAL funds to be added to EXISTING SIF award project #: Project title: Dept ID: Managed by: Fiscal Year --> FY 2011 FY 2012 FY 2013 FY 2014 FY 2015 FY 2016 EXISTING Funds Funds Funds Funds Funds APPROVED Requested for Requested for Requested for Requested for Requested for AWARD Year Starting Year Starting Year Starting Year Starting Year Starting Number of years of additional (if applicable) July 1, 2011 July 1, 2012 July 1, 2013 July 1, 2014 July 1, 2015 SIF funding requested: ENTER A BUDGET FOR EACH YEAR THAT YOU ARE REQUESTING SIF FUNDS 1-year Regular Rate Compensation 0 75,000 75,000 35,000 0 0 2-year Fringe Benefits 0 37,125 38,025 17,850 0 0 x 3-year base budget Temporary Rate Compensation 0 20,000 6,000 6,000 0 0 Fringe Benefits 0 1,640 486 486 0 0 Student Employee 0 20,000 20,000 20,000 0 0 In the SIF application narrative, Independent Personal Services 0 40,000 80,000 20,000 0 0 describe any potential financial impact on other Supplies and Materials 0 10,000 5,000 5,000 0 0 System universities, e.g., revenue / savings / costs. Travel 0 15,000 2,500 2,500 0 0 Equipment w/unit cost < $5,000 0 35,000 5,000 5,000 0 0 Equipment w/unit cost => $5,000 0 0 0 0 0 0 Other (identify) 0 0 0 0 0 0 Other (identify) 0 0 0 0 0 0 Requested Investment from SIF $0 $253,765 $232,011 $111,836 $0 $0 University or Other Match $0 $20,000 $20,000 $72,850 $184,686 $184,686 TOTAL $0 $273,765 $252,011 $184,686 $184,686 $184,686
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