Salesforce Platform Turning App Dev Inside Out - Simon Cook, Principal Cloud Architect Salesforce, UK - Cloud Expo Europe
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Salesforce Platform
Turning App Dev Inside Out
Simon Cook, Principal Cloud Architect
Salesforce, UK
Forward-Looking Statements Statement under the Private Securities Litigation Reform Act of 1995 This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
The Age of the Customer
Connect to your customers in a whole new way
Unified
Intelligent Commerce
Communities
Predictive Actionable
Marketing Analytics
Single view of
the
Customer
Conversational Smart
Service Apps
Guided Connected
Sales Products
IT is at the Center of this Transformation
IT departments must reinvent the customer experience
Intelligence
Speed
Productivity
Mobility
Connectivity
A Lot Goes Into Building Experiences
Guided Assisted Predictive Intelligent Unified Actionable Smart Connected
Sales Service Marketing Communities Commerce Analytics Apps Products
Identity
Network & Firewall
Trust & Security Developer Skills
User Experience Analytics
Artificial Intelligence
Metadata
Data Complex Integrations
The Salesforce Platform is Powerful
Sales Service Marketing Community Analytics Apps Commerce IoT Quip AppExchange
Applications
Heroku
Component
Exchange force.com
Lightning
Natural
Predictive Language
Machine & Deep
Analytics Processing
Learning
Einstein
Platform
IoT & Social Data
CRM Data
Thunder
Trust | Connect | Customize | Innovate | Extend
Salesforce Changes How You Approach App Development
Where do you want to spend your time?
Apps Apps
Time
Operations Operations
Infrastructure
Infrastructure
Legacy Platforms Salesforce
Empower Everyone to Build Together Faster
Tools for developers, admins and business users
IoT
AppExchange Shield
Salesforce1 Mobile SDK
Logic Low Integration
Code
Community Salesforce DX
Identity Einstein
Lightning Heroku
No Code Code
Salesforce Platform Empowers Business & IT to Work Together
Drag, Drop and Configure Program for Advanced
Functionality
Business Admins build apps with pre-built Developers build apps in their favorite languages,
components, adding fields, workflows, data accessing rich frameworks and APIs, then
sources, and layouts with clicks, not code. deploying instantly from the command line.
What can customers do with the Platform?
Build Around Your Customer Transform
Customer Experiences
With the Salesforce Platform
Engage
Every Employee
Extend the Power
of Your CRM
Heroku
IoT
Customer Identity
Lightning
Communities
Salesforce1
Lightning
AppExchange
Salesforce Connect
Salesforce Shield
SandboxBuild Apps Fast for Any Department
Create apps that connect to your CRM core with Lightning
IT HR
Quality Control Licensing Projects Onboarding Recruiting Benefits
Operations Finance
Deliveries Inspections Fulfillment Compliance POs Monthly Close
Marketing Legal
Quality Control Licensing Projects Files Case Management Time KeepingLearn the Power of the Salesforce Platform
Now Everyone Can Learn the Power of Salesforce Platform
Blaze your trail with free guided paths
Trailblazers have built their careers on
Salesforce using Trailhead
Platform
Basics Product
IoT Basics
Knowledge
Badges Badges Visit trailhead.salesforce.com and
2.5M+ completed 200+ available get started todayHow Does the Platform Support Innovation?
Innovation With the Salesforce Platform
Providing context and value to all touch points
Vision Object Machine Location &
Block chain Big Data
Prediction Detection Learning Beacons
Voice User Internet of Augmented Smart Devices
Virtual Reality Wearables
Interfaces Things RealityAugmented Reality Field Service
The AiR Knowledge demonstration
An iOS Augmented Reality demo showing the power of pro-
active customer service management using IoT.Demo Architecture
4 Clouds, Einstein Vision and ARKit
Salesforce Einstein
Connected App (REST)
Image
Einstein Platform Services Vision
Service calls
Apex
Prediction
UI Events Service Platform Models
Articles Context Snap-ins Data Model Labels
IoT Endpoint
EventsYou can also read
