SAFRA FAMILY DAY OUT SG BICENTENNIAL SHOWCASE @ FORT CANNING PARK REGISTRATION STEP-BY-STEP MANUAL - FAQs
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SAFRA FAMILY DAY OUT SG BICENTENNIAL SHOWCASE @ FORT CANNING PARK REGISTRATION STEP-BY-STEP MANUAL & FAQs
Event Overview Venue: The Foothills 70 River Valley Road, Singapore 179037 Date: Sat, 15 Jun 2019 Time: 10am - 9pm Registration via mysafra.sg starts on Tue, 7 May 2019 and ends on Fri, 7 Jun 2019, 12pm or when the slots are full. Fees The registration packages, fees (with GST) and entitlement are as follows •SAFRA Family Package (2 Adults + 1 Child) or (3 Free for the first 500 families sign up Adults) Subsequent sign up at $4 per family Entitlement: Goodie Bag worth $15 x 1 •Activity Passport x 3 •SAFRA Member Individual/Add-On (Adult/Child) $2 per pax Entitlement: SAFRA Cap x 1 •Activity Passport x 1 *Child age 3 - 12 years old. ~Adult pricing for age 12 years and above •Individual Guest/Add-On (Adult/Child) $3 per pax Entitlement: Activity Passport x 1 Families for Life 365 Talk "Breakfast with Dad" $2 per pair (Dad and Child) Limited to 25 pairs for sign up.
Ways to get to registration portal mySAFRA: Step: Go to mySAFRA and click “Log In” Step: At the event website www.safra.sg/SFDOBicentennial, scroll to the end of the page and click “Register Now”
At registration portal - mySAFRA: After Log In Steps: 1. Click on “Events & Courses” 2. Click on “Events Registration” 3. Select SAFRA HQ under Club House 4. Select SAFRA Family Day Out SG Bicentennial Showcase @ Fort Canning Park of the page and click Register Now
At registration portal - mySAFRA: After Log In Step: Click on “Register”
At registration portal - mySAFRA: Registering for the SAFRA Family Day Out SG Bicentennial Showcase Step: Click on the box next to the Category Name to select the Activities
At registration portal - mySAFRA: Registering for the SAFRA Family Day Out SG Bicentennial Showcase Steps: 1. Check on Charges Summary for Activities selected 2. To proceed after verification, Click on “Create Registration”
At registration portal - mySAFRA: Registering for the SAFRA Family Day Out SG Bicentennial Showcase NRIC No. Name NRIC No. Name NRIC No. Name NRIC No. Name Steps: 1. Ensure that all are correct 2. Click on “Check out”
At registration portal - mySAFRA: To confirm authorisation for transaction before re-direct to payment page Step: 1. Click to confirm, stay on the page, to be re-directed to the payment page
Payment Portal Step: Step: • Please select the payment type to proceed to make the Please wait for the transaction to be confirmed and do payment not closed this window or click back/refresh button on • Key in required details for payment your browser
Transaction Successful – To retrieve Confirmation Steps: 1. You will receive this once your confirmation is successful 2. Please log into the email you have used for this registration, to check if you have receive your confirmation email (kindly check your spam/junk mail inbox too) NRIC No.
Transaction Successful – Alternative to retrieve Confirmation Step: In mySAFRA account, go to ”Manage My Account” “My Transaction History” to retrieve your transaction receipt as your confirmation NRIC No. NRIC No. NRIC No.
Registration Issue Flow Chart Registration Successful Unsuccessful Payment cannot be made Go to “Shopping Cart”, to check if there is a pending transaction/“Registration Number” Yes, there is a pending No, there is no transaction pending transaction Proceed to make Wait for 10-15 If still not possible payment minutes then try to to register, please register again contact spevents@safra.sg
FAQs 1. How do I get there? The nearest station is Fort Canning MRT Station (DT20), Exit B, which is a 2-minute walk to the venue. Alternatively, the nearest bus stop is Bus Stop B04339, available bus service are 530, 32,54 195. 2. Will there be a refund if I am unable to attend the event? There will be strictly no refunds once you have registered for this event. 3. What does the SAFRA Family Package consist of? The package consists of the following: • 1 goodie bag (worth $15) per SAFRA Family Package • SG Bicentennial Showcase – The Bicentennial Experience, Time Traveller is an hour of immersive cinematic experience in Fort Canning Centre , first 2,000+ onsite for SFDO participants from 11am to 8.50pm (10 mins interval, 40 pax per timing) + First-come-first-serve basis • SG Bicentennial Showcase – The Bicentennial Experience, Pathfinder, a 45-min free-and-easy and interactive experience of our 700-year-old history through space at Fort Gate. # • SG Bicentennial programme highlights include acoustic music acts and special piano showcases by local talents, roving performances and movie screenings. # Please check SG Bicentennial Programme Timing and Capacity. • Families For Life 365 Workshop^ Breakfast with Dad (Limited slots available.) • Line-up of fun and engaging family worksouts • Free carnival game activities
FAQs 4. What does the Individual/Add-on consist of? The Individual/Add on consists the following: • 1 SAFRA Cap • SG Bicentennial Showcase – The Bicentennial Experience, Time Traveller is an hour of immersive cinematic experience in Fort Canning Centre , first 2,000+ onsite for SFDO participants from 11am to 8.50pm (10 mins interval, 40 pax per timing) • SG Bicentennial Showcase – The Bicentennial Experience, Pathfinder, a 45-min free-and-easy and interactive experience of our 700-year-old history through space at Fort Gate. # • SG Bicentennial programme highlights include acoustic music acts and special piano showcases by local talents, roving performances and movie screenings. • Line-up of fun and engaging family worksouts • Free carnival game activities + First-come-first-serve basis # Please check SG Bicentennial Programme Timing and Capacity. 5. Do all adults have to be a SAFRA member in order to register for the SAFRA family package? As long as 1 adult is a SAFRA member, you can register for this package. 6. If I am late for my preferred The Bicentennial Experience, Time Traveller, can there be a reschedule of another timing? Please arrive 15 mins before your preferred time slot for the Time Traveller Showcase. Kindly note that in order to accommodate and maximise the capacity, we will commence the tour on time. If you have missed the timing or the capacity is full, kindly proceed for the next available time slot. The maximum SFDO participant capacity per time slot is 40 pax, however you may wish to check with SG Bicentennial for the public capacity.
FAQs 7. Who can register for Families for Life 365 Workshop? The talk is open to SAFRA members and non-members who has signed up for the SAFRA Family Package. Limited slots are available so do register early with us! 8. How do I check if I have successfully registered for the event? You may check your email for the confirmation reply (please ensure that it is the email which you have used to register for this event). If you are still not receiving the notification email, please check your Junk/Spam folder. Alternatively, under mySAFRA, please click on “Manage My Account” → “My Transaction History” to check it. 9. If I have further questions, whom do I contact? For more information and enquiries, please call 6377 9107 during office hours* or email spevents@safra.sg *Office hours are from Monday to Friday, between 9.30am-6.00pm, excluding public holidays (please avoid lunch time 12.30pm to 2.30pm).
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