SAFRA FAMILY DAY OUT SG BICENTENNIAL SHOWCASE @ FORT CANNING PARK REGISTRATION STEP-BY-STEP MANUAL - FAQs

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SAFRA FAMILY DAY OUT SG BICENTENNIAL SHOWCASE @ FORT CANNING PARK REGISTRATION STEP-BY-STEP MANUAL - FAQs
SAFRA FAMILY DAY OUT
   SG BICENTENNIAL SHOWCASE
      @ FORT CANNING PARK

REGISTRATION STEP-BY-STEP MANUAL
             & FAQs
SAFRA FAMILY DAY OUT SG BICENTENNIAL SHOWCASE @ FORT CANNING PARK REGISTRATION STEP-BY-STEP MANUAL - FAQs
Event Overview

 Venue:        The Foothills
               70 River Valley Road, Singapore 179037

 Date:         Sat, 15 Jun 2019
 Time:         10am - 9pm

Registration via mysafra.sg starts on Tue, 7 May 2019 and ends on Fri, 7 Jun 2019, 12pm or when the slots are full.

 Fees
 The registration packages, fees (with GST) and entitlement are as follows
•SAFRA Family Package (2 Adults + 1 Child) or (3         Free for the first 500 families sign up
Adults)
                                                         Subsequent sign up at $4 per family
Entitlement:
Goodie Bag worth $15 x 1
•Activity Passport x 3

•SAFRA Member Individual/Add-On (Adult/Child)            $2 per pax

Entitlement:
SAFRA Cap x 1
•Activity Passport x 1                                                                             *Child age 3 - 12 years old.
                                                                                                   ~Adult pricing for age 12 years and above

•Individual Guest/Add-On (Adult/Child)                   $3 per pax

Entitlement:
Activity Passport x 1

Families for Life 365 Talk "Breakfast with Dad"          $2 per pair
                                                         (Dad and Child)
Limited to 25 pairs for sign up.
SAFRA FAMILY DAY OUT SG BICENTENNIAL SHOWCASE @ FORT CANNING PARK REGISTRATION STEP-BY-STEP MANUAL - FAQs
Ways to get to registration portal mySAFRA:

Step:
Go to mySAFRA and click “Log In”
SAFRA FAMILY DAY OUT SG BICENTENNIAL SHOWCASE @ FORT CANNING PARK REGISTRATION STEP-BY-STEP MANUAL - FAQs
Ways to get to registration portal mySAFRA:

 Step:
 Go to mySAFRA and click “Log In”

Step:
At the event website
www.safra.sg/SFDOBicentennial,
scroll to the end of the page and
click “Register Now”
SAFRA FAMILY DAY OUT SG BICENTENNIAL SHOWCASE @ FORT CANNING PARK REGISTRATION STEP-BY-STEP MANUAL - FAQs
At registration portal - mySAFRA:

https://mysafra.safra.sg
SAFRA FAMILY DAY OUT SG BICENTENNIAL SHOWCASE @ FORT CANNING PARK REGISTRATION STEP-BY-STEP MANUAL - FAQs
At registration portal - mySAFRA: After Log In

                                                 Steps:
                                                 1. Click on “Events & Courses”
                                                 2. Click on “Events Registration”
                                                 3. Select SAFRA HQ under Club House
                                                 4. Select SAFRA Family Day Out SG Bicentennial Showcase @
                                                 Fort Canning Park of the page and click Register Now
At registration portal - mySAFRA: After Log In

                                                 Step:
                                                 Click on “Register”
At registration portal - mySAFRA: Registering for the SAFRA Family Day Out SG Bicentennial Showcase

 Step:
 Click on the box next to the Category Name to
 select the Activities
At registration portal - mySAFRA: Registering for the SAFRA Family Day Out SG Bicentennial Showcase

                                                                           Steps:
                                                                           1. Check on Charges Summary for
                                                                               Activities selected
                                                                           2. To proceed after verification, Click
                                                                               on “Create Registration”
At registration portal - mySAFRA: Registering for the SAFRA Family Day Out SG Bicentennial Showcase

                                 NRIC No.     Name

                                  NRIC No.     Name

                                   NRIC No.    Name

                                   NRIC No.    Name

Steps:
1. Ensure that all are correct
2. Click on “Check out”
At registration portal - mySAFRA: To confirm authorisation for transaction before re-direct to payment page

Step:
1. Click to confirm, stay on the page, to be re-directed to the payment page
Payment Portal

Step:                                                     Step:
• Please select the payment type to proceed to make the   Please wait for the transaction to be confirmed and do
   payment                                                not closed this window or click back/refresh button on
• Key in required details for payment                     your browser
Transaction Successful – To retrieve Confirmation

                                                    Steps:
                                                    1. You will receive this once your confirmation is
                                                       successful
                                                    2. Please log into the email you have used for this
                                                       registration, to check if you have receive your
                                                       confirmation email (kindly check your spam/junk
                                                       mail inbox too)
        NRIC No.
Transaction Successful – Alternative to retrieve Confirmation

Step:
In mySAFRA account, go to ”Manage My Account”  “My Transaction History” to retrieve your
transaction receipt as your confirmation

                                                                           NRIC No.

                                                                           NRIC No.

                                                                           NRIC No.
Registration Issue Flow Chart
                      Registration

                 Successful       Unsuccessful

                                Payment cannot be made

                                    Go to “Shopping Cart”,
                                 to check if there is a pending
                              transaction/“Registration Number”

                        Yes, there is a pending      No, there is no
                              transaction          pending transaction

                          Proceed to make           Wait for 10-15       If still not possible
                              payment             minutes then try to     to register, please
                                                    register again               contact
                                                                         spevents@safra.sg
FAQs
1. How do I get there?

   The nearest station is Fort Canning MRT Station (DT20), Exit B, which is a 2-minute walk to the venue.
   Alternatively, the nearest bus stop is Bus Stop B04339, available bus service are 530, 32,54 195.
2. Will there be a refund if I am unable to attend the event?

   There will be strictly no refunds once you have registered for this event.
3. What does the SAFRA Family Package consist of?

  The package consists of the following:
• 1 goodie bag (worth $15) per SAFRA Family Package
• SG Bicentennial Showcase – The Bicentennial Experience, Time Traveller is an hour of immersive
  cinematic experience in Fort Canning Centre , first 2,000+ onsite for SFDO participants from 11am to
  8.50pm (10 mins interval, 40 pax per timing)

  + First-come-first-serve basis
• SG Bicentennial Showcase – The Bicentennial Experience, Pathfinder, a 45-min free-and-easy and
  interactive experience of our 700-year-old history through space at Fort Gate.
                                         #
• SG Bicentennial programme highlights include acoustic music acts and special piano showcases by local
  talents, roving performances and movie screenings.
   #
   Please check SG Bicentennial Programme Timing and Capacity.
• Families For Life 365 Workshop^ Breakfast with Dad (Limited slots available.)
• Line-up of fun and engaging family worksouts
• Free carnival game activities
FAQs
4. What does the Individual/Add-on consist of?

    The Individual/Add on consists the following:
•   1 SAFRA Cap
•   SG Bicentennial Showcase – The Bicentennial Experience, Time Traveller is an hour of immersive
    cinematic experience in Fort Canning Centre , first 2,000+ onsite for SFDO participants from 11am to
    8.50pm (10 mins interval, 40 pax per timing)
•   SG Bicentennial Showcase – The Bicentennial Experience, Pathfinder, a 45-min free-and-easy and
    interactive experience of our 700-year-old history through space at Fort Gate.
                                            #
•   SG Bicentennial programme highlights include acoustic music acts and special piano showcases by local
    talents, roving performances and movie screenings.
•   Line-up of fun and engaging family worksouts
•   Free carnival game activities

    + First-come-first-serve basis
    #
     Please check SG Bicentennial Programme Timing and Capacity.

5. Do all adults have to be a SAFRA member in order to register for the SAFRA family package?

    As long as 1 adult is a SAFRA member, you can register for this package.

6. If I am late for my preferred The Bicentennial Experience, Time Traveller, can there be a reschedule
   of another timing?

    Please arrive 15 mins before your preferred time slot for the Time Traveller Showcase.
    Kindly note that in order to accommodate and maximise the capacity, we will commence the tour on time.
    If you have missed the timing or the capacity is full, kindly proceed for the next available time slot.
    The maximum SFDO participant capacity per time slot is 40 pax, however you may wish to check with SG
    Bicentennial for the public capacity.
FAQs
7. Who can register for Families for Life 365 Workshop?

  The talk is open to SAFRA members and non-members who has signed up for the SAFRA Family
  Package. Limited slots are available so do register early with us!

8. How do I check if I have successfully registered for the event?

  You may check your email for the confirmation reply (please ensure that it is the email which you have
  used to register for this event). If you are still not receiving the notification email, please check your
  Junk/Spam folder.

  Alternatively, under mySAFRA, please click on “Manage My Account” → “My Transaction History” to check
  it.

9. If I have further questions, whom do I contact?

  For more information and enquiries, please call 6377 9107 during office hours* or email
  spevents@safra.sg

  *Office hours are from Monday to Friday, between 9.30am-6.00pm, excluding public holidays (please avoid lunch time 12.30pm to 2.30pm).
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