Risk Ready? Is Your Resort - Ski Area Vehicle Maintenance Institute

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Risk Ready? Is Your Resort - Ski Area Vehicle Maintenance Institute
Education
                                                                                                 designed specifically
                                                                                               for ski area mechanics

NEWSLETTER                                                                                    & operations personnel

        Fall 2019                                         Is Your Resort
                                                   Risk Ready?
                     The NSAA and MountainGuard teams are on the road this fall to help ski areas and their
                     employees navigate the complex risk and regulatory landscape. Prepare for the upcom-
                     ing season by attending one of the NSAA Fall Education Seminars (FES). These day-long
                     sessions are a great way to ensure that your operation is risk-ready and in compliance
                     for the season. The information discussed can help you, your lift ops and mechanics, ski
                     patrollers, and mountain ops pros manage their risk exposure and feel confident in their
                     operation. Topics to be covered include:

                     Rulings & Releases, Cases & Claims, and Their Impacts on Ski Areas
                     There has been a surprising amount of key legal rulings this past year in the ski industry.
                     The opening session will look at some of the of the high profile rulings from around the
                     country. With the assistance of ASDA attorneys (Association of Ski Defense Attorneys),
                     we’ll analyze how recent rulings affect the future of release and waiver issues, for both
                                                                                                      winter and summer
                                                                                                      activities in your re-
                                                                                                      gion. We will also
                                                                                                      analyze some key
                                                                                                      contractual issues
                                                                                                      impacting resort ops,
                                                                                                      and how to avoid
                                                                                                      mistakes. From com-
                                                                                                      petition events and
                                                                                                      pond skims, to new
                                                                                                      educational grant
                                                                                                      opportunities for
                                                                                                      smaller ski areas, this
                                                                                                      session is an excel-
                                                                                                      lent preview of oper-
                    Dave Byrd, NSAA’s Dir. of Risk & Regulatory Affairs and Brian Johnson, ASDA       ational challenges to
                    Attorney with Nilan, Johnson & Lewis share their knowledge with FES participants. be addressed in later
                                                                                                      sessions.
                     A Deep Dive into Recent Mountain Ops Issues Impacting Your Risk Exposure
                     Recent incidents have shown a number of unique “on mountain” challenges that have
                     been highlighted in recent claims and lawsuits. In this session, we’ll dive deep into these
                     mountain operations challenges, using some current trials to emphasize the need for re-
                     examining your mountain ops departments—grooming, snowmaking, ski school, lift op-
                     erations, and patrol. We’ll examine some take-aways from two avalanche trial victories
                     in the industry that apply to all ski areas. We will address the need for significant im-
                     provements in how you close trails, parts of trails, or other areas of your facilities—
                     including terrain parks and tubing venues—and marking and correcting hazards. Recent
                     trials and near-misses highlight the constant need to stress more—and better—inter-
                     departmental communications.
                                                                                            Continued on page 3
Risk Ready? Is Your Resort - Ski Area Vehicle Maintenance Institute
Find it @
                                         THE
                              PRESIDENT’S
                                     CORNER
                                                                                               SAVMI.ORG
                                                                                            > 2019-2020 Renewal Forms
Some of you might have noticed a change in the weather. Days are getting cooler and         > Conference & Trade Show Photos
it won’t be long before we’re in full swing of the 2019/2020 ski season. I hope you will    > Awards Recap
take a few minutes to read the articles in this issue. They are filled with some very       > 2020 Class Proposal Form
interesting and useful information.                                                         > Help Wanted

Also, as you are gearing up your shop, I’d like to encourage you to take a look at your
surroundings and use some common sense to help keep your workspace safe. Notice
the location of electrical cords and pneumatic hoses. Are they a trip hazard? Is there a
proper storage place for them when they are not in use? What do your floors look like?
Are they clean from spills and other debris? Is there proper storage for hazardous ma-
terials? These are just a few items that come to mind. I’m sure your risk management
department will be stopping by your shop soon (if not already) to help you identify
other specific trouble spots. I just wanted to give you a friendly reminder.

Take care & have a great season!

Johnny Green, SAVMI President
Breckenridge Ski Resort

                                                                   Page 2
Risk Ready? Is Your Resort - Ski Area Vehicle Maintenance Institute
FES continued

How Technology is Evolving Mountain Ops                                                                         UPCOMING FES
It was a surprising year in unique challenges involving
mountain operations, so we continue our deep dive into                                                          DATES & LOCATIONS
mountain ops. As part of this focus on area management—
punctuated with unique claim and lawsuit examples—we                                                           > Sept. 10-11 - Sunday River, ME
will address additional considerations involving chairlift                                                       (with New England Summit)
operations—a number of big ski states are currently pursu-                                                     > Sept. 16-18 - Hunter Mountain, NY
ing formal regulatory changes involving lift safety, with the                                                    (with ISKINY/PSAA Expo)
potential to spill over into all states. From a claims and regulation perspective, we
will analyze some recent--and significant—lift incidents across the industry. And                              > Sept. 24 - Squaw Valley, CA
technology is rapidly changing overall resort management, especially in mountain                               > Sept. 26-27 - Bridger Bowl, MT
operations—we will highlight some unique technological innovations that can be
                                                                                                               > Oct. 1 - Hood River, OR
embraced by both small and large operators—and improve both guest and employ-
ee safety, while also mitigating exposures and protecting deductibles.                                         > Oct. 17 - Sundance, UT
                                                                                                               > Oct. 22 - Copper Mountain, CO
Elevating Ski Patrol: Legal Exposures, Volunteers, Insurance, and Incident
Investigations                                                                                                 > Oct. 24 - Ski Santa Fe, NM
This important session will dive deep into the use of volunteer and professional
ski patrol, analyzing everything from liability insurance coverage, the legal use of
volunteers, and contractual protections under state and federal laws. We will ad-
dress how ski areas can limit their exposures from employment and labor law is-
sues, and manage worker compensation challenges with volunteers—as well as
the interplay with state Good Samaritan laws. In addition to underscoring the
critical relationship and communications between volunteers and management,
we will also examine the importance of effective procedures for improved and
complete patrol investigations, highlighting some good, bad, and ugly examples                                                  Learn more & register.
of recent incident investigations, and the critical importance of elevating how ski                                                      @ nsaa.org.
areas manage investigations.

For more information or to register for an upcoming FES, please visit the NSAA
website at http://www.nsaa.org/events/fall-education-seminars/fes-home/.

   Mary Bozack, Dir. of Risk Management & Education for MountainGuard and FES faculty member distributes valuable take-home information.

                                                                              Page 3
Risk Ready? Is Your Resort - Ski Area Vehicle Maintenance Institute
Extreme Conditions Require
                                                                              Extreme Performance
 It makes no difference whether you’re carrying out routine tasks          tended for spiral bevel gears operating under moderate to severe
or if it’s mission critical, operating in mountainous terrain and in       conditions or hypoid gears operating under moderate speeds and
unfavorable conditions requires the latest technology in your              loads. GL-5 lubricants are intended for hypoid gears operating under
lubricating fluids. This is where full synthetic base oils and ad-         high-speed/shock load and high-torque conditions. GL-5 gear oils
vanced additive chemistry shine.                                           have excellent extreme pressure properties. OEM’s are going to
                                                                           specify GL-4 or GL-5 spec’d oil. It’s a fact worth mentioning that any
Synthetic vs Conventional lubricants; there are advantages of              gear oil with a GL-1, GL-2 or GL-3 rating is obsolete and will not be
using synthetic lubricants, (like gear and hydraulic oil), in ex-          able to provide adequate protection in equipment using current
treme conditions and harsh environments like moisture and                  technology in gear applications. Most GL-5 rated oils are very corro-
cold. Synthetic oils are superior to mineral-based gear oils in            sive on yellow metals like copper in synchro’s and bearings, and
cold-flow properties. In extreme conditions they excel. Time is            therefore are seldom used when these metals are encountered.
of the essence when operating in cold temps, and the ability of a          Understanding this, BG Products Inc. offers full synthetic gear oil
synthetic oil to flow faster in cold conditions is essential when          products in both the 75W-90 and 75W-140 viscosities that are for-
protecting equipment from oil starvation during cold start-ups.            mulated to provide unsurpassed protection for these softer metals
Besides cold conditions, full synthetic oils are much more oxida-          against wear, pitting and corrosion.
tively stable which means longer drain intervals and less down
time for the equipment for general maintenance. Synthetic gear
oils also excel at shear-stability
versus mineral based gear oils and               Copper strips before test                                 Copper strips after test
are much more resistant to evapo-                                                                      with SAE 75W-90 gear lubricants
ration in extreme high-
temperature environments. Ma-
jority of synthetic gear oil products
are going to be in the 75W-90, 75W
-140 viscosity range or the 75W-80
range. The “W” stands for
“Winter” so when comparing two
products, a 75W gear oil will have
better cold flow properties than an
80W.

Some OEM’s call for a Dex II/Dex III
fluid for their hydraulic systems.
Dex II specification was in the early
80’s and Dex III was early 2000’s so
these specifications are outdated.
ASTM D2983 is a low-temp viscosi-
ty test performed at -400 C. Typical
results are: Dex III ATF, 16,000cp;
Full-Synthetic ATF, 11,000cp and
BG Products full synthetic hydraulic
fluid, part # 334 is 900cp. BG 334 is
full-synthetic hydraulic/universal
power-steering fluid that has excel-
lent extreme cold and anti-oxidant
properties to ensure longer drain
intervals and less down-time for
maintenance.

There are two current Service Des-
ignations for API Gear Oil’s; GL-4
and GL-5. GL-4 lubricants are in-

                                                                       Page 4
Risk Ready? Is Your Resort - Ski Area Vehicle Maintenance Institute
Failed gears after regular l-60 test            Gears after 6X L-60 test using
                                                                BG Ultra-Guard® Part No. 750

In summary, understanding the performance qualities of     through and considered. Don’t let a critical situation end
lubricants boils down to knowing what it is made of,       in equipment failure, loss of time, money or worse. Use
how high the performance rating is, and understanding      full synthetic lubricants and cutting edge additive tech-
the environment it will be operating in. If extreme tem-   nology so you can make sure the day comes to an end
peratures, long hours of operation, and protection of      with the satisfaction of knowing your machinery..…and
equipment are the norm, then consideration of full syn-    your people come back safe!
thetic oils, like gear oil should be carefully thought

                                                       Page 5
Risk Ready? Is Your Resort - Ski Area Vehicle Maintenance Institute
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Risk Ready? Is Your Resort - Ski Area Vehicle Maintenance Institute
CLEAN AS NEVER BEFORE:
PRINOTH’S HUSKY STAGE V
When agility meets eco-responsibility                                          The HUSKY goes around the world
The new HUSKY Stage V impresses with its compact dimensions                    The HUSKY is already known for its
and powerful four-cylinder diesel engine that delivers 231 hp (170             reliability, economy and cleanliness, both outdoors and indoors. In
kW) and 900 Nm of torque to the tracks. Like its HUSKY predeces-               ecologically sensitive areas, such as high mountain areas, the
sor, it convinces with an ideal weight-performance ratio. In addi-             HUSKY Stage V with its additional diesel particulate filter further
tion, the machine can prepare cross-country ski and snowmobile                 reduces the ecological footprint. The HUSKY Stage V is also enjoy-
trails as well as small ski runs, ski jumps, lift trails or toboggan runs.     ing increasing demand in interior ski domes where air quality plays
Thanks to its manoeuvrability and intelligent operating concept, it            a particularly important role, e.g. in Great Britain, the Netherlands,
is a faithful companion and an optimum solution for any ski resort,            China, and soon in North America.
whether small or large.
                                                                                                   The sustainable option
                                                                                                   Sustainability and environmental protection
                                                                                                   have always been a top priority at PRINOTH.
                                                                                                   Now the HUSKY also meets the most stringent
                                                                                                   emissions standard "Stage V" and is an innova-
                                                                                                   tive leader in its category thanks to its low fuel
                                                                                                   consumption but high performance.

                                                                                                   A spectacular introduction in North America
                                                                                                   Fall 2019, the HUSKY Stage V will debut its pres-
                                                                                                   ence in North America by taking care of the
                                                                                                   slopes in USA’s very first interior ski center: Big
                                                                                                   Snow America. Part of the American Dream
                                                                                                   mega complex in New Jersey, the Big Snow
                                                                                                   America ski center is the ideal working environ-
                                                                                                   ment for the HUSKY Stage V with its ultra-low
                                                                                                   emissions. Demo units will also travel ski areas
                                                          PRINOTH HUSKY STAGE V.                   to demonstrate the vehicle’s agility to execute
                                                                                                   a host of tasks in a ski area.

                                                                                                               Contact your local PRINOTH sales
                      SNOW CENTRE Ski Dome, UK                                                                 representative for details or to in-
                                                                                                               quire about a HUSKY Stage V demo
                                                                                                               at your ski area. www.prinoth.com

                                                                      Page 7
Risk Ready? Is Your Resort - Ski Area Vehicle Maintenance Institute
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Risk Ready? Is Your Resort - Ski Area Vehicle Maintenance Institute
FUEL TANK STORAGE IS A SIMPLE
                                                                  3 STEP PROCESS
1. Take Tank Samples                                                 If you need a Bacon Bomb (tank tester) just let us know and we can
Use a “Bacon Bomb” to take samples from the bottom of the tank       ship you one; best $350 fuel tool you will ever have. Don’t rely on
Review the samples.                                                  your fuel supplier to maintain your tank unless they own them.
                                                                     Their only job is to get FUEL into your tank, after that it’s your fuel
2. Treat What is Going On Inside the Tank                            and you must take care of it. We constantly sample tanks and 90%
Remove free standing water, use additives to bring fuel back to      of the time the fuel has issues that need to be fixed. If you don’t fix
specs and check for Pour Point and CFPP. Add a quality anti-gel      the fuel, your equipment will need to be fixed.
additive to meet required temperatures.
                                                                     One HUGE challenge with on mountain
3. Verify Your Dispensing Filter is Correct                          storage is condensation. Anytime you            If you don’t
100% water removal. Install a vent filter and change your vent
filter annually to help keep atmospheric contaminants and water
                                                                     have a change of plus or minus
                                                                     seven degrees condensation starts       fix the fuel,
from entering your tank.                                             to form and over time it creates a
                                                                     lot of water. Summer to Winter         your equipment
                                                                     you WILL have condensation and you         will need to
                                                                      need to deal with it as soon as possible.
                                                                     To help, Combustion Technologies provides
                                                                      simple pour-in tank cleaning solutions.
                                                                                                                     be fixed.
                                                                     We just need is to see a sample and we can tell you how to fix the
                                                                     problem. The process is very easy. Simply take a tank sample, take a
                                                                     picture of the sample and text or email it to us. Our contact infor-
                                                                     mation is below. (Some fuel samples might need to be sent to our
                                                                     lab for more in-depth testing.) We can also make sure your using
                                                                     the correct dispensing filter; 100% water removal is BEST.

                                                                     And finally, you MUST have a vent filter that removes 100% water
                                                                     and it needs to be changed annually. This step alone dramatically
                                                                     reduces the condensation rate during these fluctuations of tempera-
                                                                     tures during the season. We always have 100% water removal vent
                                                                     filters in stock.

                                                                     If you are tired of premature equipment failures because of bad
                                                                     fuel, just ask us and we can fix those problems! We want you to
                                                                     have a successful season with the least amount of down time as
                                                                     possible.

                                                                      Brent Krick, Factory Rep          Brett Winberg, Level II Tribologist
                                                                          (530) 448 9500                         (801) 870 1535
                                                                       bkrick@combust.com                     brett@combust.com

                                                            Page 9
Risk Ready? Is Your Resort - Ski Area Vehicle Maintenance Institute
SNOWsat
WE’RE ADDING MORE CHAPTERS
It all started with snow-depth measure-
ment and fleet management. The abil-
ity to survey snow depth everywhere on
the mountain slopes enables efficient
management of snow. Fleet manage-
ment is a big help for fleet operators
with graphics and tables showing de-
tailed vehicle information and data on
the groomed slopes.

Now we are opening brand new chap-
ters with the new SNOWsat – and pre-
senting unique solutions for unified ,
digital control of all the processes in the
ski area. In the coming months we will
be adding a total of NINE new chapters
– all digital. On board this fall is SNOW-
sat TO DO. It is an effective and effi-
cient way to assign GEO located tasks in
real time. Whatever the slope surfaces
manager or ski patrol notices at the ski
area during the day – those tasks can be
logged, scheduled and assigned instant-
ly via tablet, smartphone or PC.

                                                                                            The display screen in the snowcat shows a full
                                                                                            list of tasks that need completing. At a glance
                                                                                            the vehicle operator knows what has to be done
                                                                                            and who the task is assigned to. On screen sym-
                                                                                            bols (blade, winch, wrench) identify the location
                                                                                            of work to be done. Clicking on the symbol re-
                                                                                            veals a text box describing the task in detail.
                                                                                            Simple color coding identifies the job status:
                                                                                            trails with open tasks are outlined in red and
                                                                                            trails with completed tasks become outlined in
                                                                                            green.

                                                                                            Our goal is to improve communications through-
                                                                                            out mountain operations. With SNOWsat TO DO
                                                                                            shop personnel will be able to track and locate a
                                                                                            vehicle that is down on the hill and requires on
                                                                                            site repair. It provides for automatic exchange
                                                                                            of data between the office and the
                                                                                            vehicles.

In this sample screen shot, the complaint is “Blown tiller drive hose, not able to drive.
Cat is parked in the lift maze.” The location is Cyclone trail. The wrench symbol is
green indicating the repair has been made. Lollapalooza trail is colored red indicating
the assignment for it has not been completed.

                                                               Page 10
NEW PIPE MACHINE
ACHIEVES PERFECT BALANCE
The new pipe-machines made by Zaugg AG Eggiwil achieve the
perfect balance between the needs of both snowboarders and
equipment operators .

From the initial design to todays final product the pipe-machine

                                                                           ZAUGG PIPE MONSTER
was designed to provide smooth interaction between the opera-
tor, machine and snowcat.

The concept of the pipe-machine was based on the need for inde-
pendent design. The objective was to create a premium machine
rather than simply adding another product to the selection, there-
fore revolutionizing the whole industry. The goal was to reduce
working time under any type of snow or weather conditions.

Hardline Equipment is the exclusive Zaugg Pipe-Machine dealer in
the USA and we take this obligation and opportunity very serious-
ly. We are currently building our Zaugg inventory in both parts         Troy Schuller – GM/Sales – TroyS@HardLineEquipment.com
and machines and provide factory trained service. Please take a         DJ Evans – Service Manager – DJE@HardLineEquipment.com
moment to reach out and let us know what machines you have              Lee Janssen – Parts Manager – LeeJ@HardLineEquipment.com
and which parts you use most frequently. Call us for all of your
parts and service needs. We appreciate and welcome any input
you can provide.

Don’t hesitate to call or email us at anytime.

Please visit our website at www.HardLineEquipment.com or call
                                                                                                7550 Dahlia Street, Commerce City, CO 80222
us at 1-833-HardLine for a list of our current inventory of Zaugg
                                                                                           Colorado (303) 288-8989      Minnesota (651)-457-6900
snow & ice equipment.
                                                                                                          National 1-(833)HardLine
                                                                                                       www.HardLineEquipment.com

                                                                                                                                Ski Santa Fe, NM

                                                                     Page 12
SAVMI BOARD OF DIRECTORS

         President                          Ski Area Representatives
       Johnny Green                    Brent Clyncke, Beaver Creek Resort
   Breckenridge Ski Resort              Jeremy Evans, Mt. Hood Meadows
                                   Tom Kendrick, Snowbird Ski & Summer Resort
       Vice President
                                     Ben Pinke, Steamboat Ski & Resort Corp.
        Don Mushet
      Aspen Skiing Co.
                                             Supplier Representatives
         Treasurer                          Scott Stephens, Prinoth, LLC
      Carey Pinkerton
    Whitehall’s Alpine BG
          Secretary                                                                                                Sugar Mountain, NC
        Tina Figueroa
   Breckenridge Ski Resort

Editor’s Note…
SAVMI is a non-profit organization with      We invite you to send information, articles,   Jennifer F. Larson
representation throughout North America.     ads, pictures, and comics you feel will be     NSAA Dir. of Associated Meetings
SAVMI is dedicated to the education and      informative or entertaining to your fellow     (720) 963-4204
exchange of information between ski areas    members.                                       jlarson@nsaa.org
and suppliers.
                                             The next newsletter will be published in
                                             December 2019. Material deadline is
                                             November 15.

                                                                                                          Snowbasin Resort, UT

                                            SUPPORTERS

                                                               Page 16
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