Rialto Responds - WE ARE ALL IN THIS TOGETHER / COVID-19 Stay informed, stay safe - City Of Rialto
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R I A LT O R E S P O N D S 2 0 2 0
Rialto Responds
WE ARE ALL IN THIS TOGETHER / COVID-19
Stay informed, stay safe
Public Information (909) 820-2525, ext. 2099
THE COMMUNITY MAGAZINE OF THE CITY OF RIALTO
yourrialto.com
Rialto City Council, City Clerk,
City Treasurer and Department Heads
Deborah Robertson...................................................................................................................................................... Mayor
Ed Scott............................................................................................................................................................ Mayor Pro Tem
Joe Baca Jr....................................................................................................................................................Council Member
Rafael Trujillo...............................................................................................................................................Council Member
Andy Carrizales...........................................................................................................................................Council Member
Barbara A. McGee............................................................................. City Clerk / Director of Management Services
Edward J. Carrillo.............................................................................................................................................City Treasurer
Rod Foster.......................................................................................................................................................... City Manager
Stephen Erlandson..........................................................................................................................Deputy City Manager
Eric Vail.................................................................................................................................................Interim City Attorney
Mark P. Kling..........................................................................................................................................................Police Chief
Vacant.......................................................................................................................................................Director of Finance
Angela McCray................................................................................................................. Director of Human Resources
Sean Grayson............................................................................................................................................................ Fire Chief
Savat Khamphou...........................................................................................Director of Public Works/City Engineer
Matt Schneider.................................................................................................Director of Community Development
Perry Brents.................................................................................................................. Director of Community Services
City Council Meetings: 2nd & 4th Tuesday, 6:30p.m.
CABLE ADVISORY COMMISSION NEIGHBORHOOD & HOUSING TRANSPORTATION COMMISSION
Oscar Samuel Hinojosa Jr. PRESERVATION & BEAUTIFICATION Allan Kirst
Daniel E. Peeden COMMISSION Kelvin Moore
Joe Lyons Joanne T. Gilbert Joshua Holeman
Roy Mason Linda Goffney John Plasencia
Meeting Information: Shelanda Langdon Johan S. Rodriguez
3rd Monday – 6:30 pm Jennifer L. Morris Stacy Augustine
Council Chambers, City Hall Theresa Schneider Vacant
Responsible Department: Vacant (Student Commissioner) Vacant (Student Commissioner)
City Clerk/Management Services Meeting Information: Meeting Information:
(909) 820-2519 3rd Wednesday – 6:00 pm 1st Wednesday – 6:00 pm
Council Chambers, City Hall Council Chambers, City Hall
HUMAN RELATIONS COMMISSION Responsible Department: Responsible Department: Public Works
William Richard Brown III Development Services (909) 421-7246 (909) 421-7279
Judy Combs
Karen Lozano PLANNING COMMISSION UTILITIES COMMISSION
Lino Martinez Dale Estvander Richard Chitwood
Channing T. Hawkins, Sr. Frank Gonzalez June Hayes
Brenda Parker Artist Gilbert Kevin Carlson Kobbe
Vacant Jerry Gutierrez Barbara Zrelak - Rickman
Student Commissioner - Iselle C. Figueroa John A. Peukert James Shields
Meeting Information: Al H. Twine Vacant (Student Commissioner)
BarBara L. Chavez
2nd Monday – 6:30 pm Meeting Information:
Council Chambers, City Hall Vacant (Student Commissioner) 3rd Tuesday – 6:00 pm
Responsible Department: Meeting Information: Council Chambers, City Hall
City Clerk/Management Services 2nd & last Wednesday – 6:00 pm Responsible Department: City Admin
(909) 820-2519 Council Chambers, City Hall (909) 820-2525, ext. 2062
Responsible Department:
MOBILE HOME RENT Community Development RECREATION COMMISSION
REVIEW COMMISSION (909) 421-7246 Joe Britt
Barbara Blackston James Maldonado
Sara Garcia HISTORICAL PRESERVATION Janice A. Morrison
Carole D. Sharp COMMISSION John Silva
Robert Wilson Albert Calderon Scott Robert Sparks
yourrialto.com
Meeting Information: Paul Adam Verdugo Jose M. Aparicio
As Needed Suzanne T. Chitwood Noemy Clara
Council Chambers, City Hall Lisa L. Bartley Vacant (Student Commissioner)
Responsible Department: Tina Meyer Meeting Information:
City Clerk/Management Services Vacant (Student Commissioner) 1st Tuesday – 6:30 pm
(909) 820-2519 Meeting Information: Council Chambers, City Hall
4th Monday – 6:00 pm Responsible Department:
Council Chambers, City Hall Community Services
Responsible Department: (909) 421-4949
2 Community Development (909) 820-2505
City Manager’s Message
A Community Message
The impact o
f COVID-19
what we can w
attest to alread ill be felt for months, m
during this p y is the amaz aybe even ye
ub in ars,
appreciate yo lic health crisis. From o g resilience of our comm but
ur patience an ur City Hall unity
and helping u d fam
s ensure Rialt cooperation in practicin ily to yours, we
Like everyon o’s safety and g social dista
well-being th nci
the meantim
e else, we loo
k ro ugh the pand ng
e, we want yo forward to the day when emic.
as a City, as u to be fully normalcy retu
well as some informed on rns. In
owners. We of th
encourage yo the services available to e steps we’re taking
our social m u to check in residents and
ed re bu
also replaced ia channels for the late gularly to our City web siness
our normal su st informatio site and
response guid mmer editio n
e. n of Rialto P and updates. We’ve
Your contin rogress with th
ued support is special
community, moving forw
region, state ard is critic
and effective an al
ly as possible d nation to get through th to our ability as a
. Together, o
I want to than ur behavior n is emergency as quickly
k you, again, ow will deter
months. Add mine our futu
itionally, I am for the amazing will and re.
the thousand as sured I can sp re si lience you’ve
s of frontline ea k fo r you as we gi sh ow n these past few
services such workers thro ve our
as ugh
as possible. T food, healthcare and the out our community who heartfelt gratitude to
o education of make sure th
outside your that end, please respect o at
home to buy social distanci ur children proceed as un essential
person of each groceries – m ng protocols interrupted
ea wh
and other cu family going to the mar ning please buy groceri en you must venture
stomers. ket) and mai es by yoursel
ntain at least f
Without any
doubt, I also six feet betw (only one
sh een yourself
including the are our collec
R ti
as our entire ialto Police, Fire, Comm ve thanks and appreciatio
City of Rialt u nity Services n to our first
in the best po o te an resp
ssible manner am, for doing so much to d Public Works field st onders,
For all of us, . en su re that we conti aff, as well
the world has nue to serve
if not perman changed dram you
en at
fully prepared t. Under the leadership ically. In some cases, those
of the Rialto
We hope you
to respond. City Counci changes will be lasting,
l, your city go
fi vernment is
our website fo nd the material here use
r the latest in ful, and, agai
formation (w n,
Stay safe and
healthy, and, ww.yourrialt encourage you to frequen
o.com). tly check
of serving yo more than ev
Rialto Responds 2020
u. er, thank you
for giving us
the honor an
d privilege
Rod Foster
Rialto City M
anager
3
Rialto Progress Contents
Table of Contents
Rialto Responds
City Manager’s Message......................................................3 Certified
City Contacts...........................................................................5
Important Resources............................................................6
Emergency Management ..................................................8
Rialto Police Department..................................................11 EVERY WEDNESDAY
Public Works Department............................................... 13 10AM-2PM Page 14
Farmers Market.................................................................... 14
Food Pantry.......................................................................... 17
2020 Graduates.................................................................... 19
RUSD Grab & Go Free Meals............................................ 20
Safe Disposal of Hazardous Waste................................ 23
Census 2020.......................................................................... 24
Page 24
Keeping Our Community Safe
Everyone Has a Role to Play............................................ 26
Visiting Parks and Recreation Facilities........................ 27
What you should know about Corona Virus............. 29
How the Corona Virus Spreads...................................... 30
What Seniors need to Know about Covid-19............ 32
How to Protect Yourself & Other .................................. 34
Cleaning and Disinfecting your Home........................ 37
Talking with Children about Coronavirus Disease..... 38
Stay Active.............................................................................40
Cooling Centers................................................................... 42
VISITING PARKS
AND RECREATION
FACILITIES Page 27
Page 34
yourrialto.com
HOW TO PROTECT
yourrialto.com YOURSELF & OTHERS
4
City Contacts and Departments
City Contacts and Departments
City of Rialto
City Manager............................................................909-820-2689
Mayor and Council.................................................909-820-2689
Community Compliance......................................909-820-8070
Administrative Services
Finance Division......................................................909-820-2544
Information Technology...................................... 909-421-7220
Purchasing Division...............................................909-820-2539
Human Resources
Personnel .................................................................909-820-2540
Risk Management...................................................909-820-2540
Community Services
Community Services Department...................909-421-4949
Classes..............................................................909-421-4949
Fit4Kids*............................................................909-820-2611
Fitness & Aquatic Center.............................909-820-2611
Senior Center..................................................909-877-9706
Special Events................................................909-421-4949
Sports................................................................909-421-4949
Tiny Tots/Preschool......................................909-421-4949
Rialto Historical Museum......................................909-875-1750
Sandra Courtney Playhouse............................... 909-873-8514
City Clerk/Management Services
City Clerk................................................................... 909-820-2519
Rialto Network......................................................... 909-421-7235
U.S. Passport Service............................................. 909-820-2519
Healthy Rialto........................................................... 909-820-2519
Notary Public........................................................... 909-820-2519
Community Development
Building & Safety....................................................909-820-2505
Business Licensing................................................. 909-820-2517
Development Services......................................... 909-421-7246
Economic Development......................................909-820-8014
Garage/Yard Sale.................................................... 909-820-2517
Housing Programs.................................................909-820-8012
Planning.....................................................................909-820-2535
Public Works
Fire Department Engineering..............................................................909-421-4999
Emergencies..................................................................................911 Engineering – Transportation............................909-421-4999
Administration........................................................909-820-2501 Environment............................................................ 909-421-4921
Fire Prevention........................................................909-820-2501 Maintenance – Parks/Streets..............................909-820-2602
Rialto Responds 2020
..................................................................................... 909-820-8053
Police Department Recycling/Waste Management......................... 909-421-7222
Emergencies..................................................................................911 Signal/Street Sign Maintenance........................909-820-2602
Administration........................................................909-820-2578 ..................................................................................... 909-820-8053
Animal Control........................................................ 909-421-7203 Traffic..........................................................................909-820-2602
Citizen’s Academy..................................................909-820-2572 ..................................................................................... 909-820-8053
Pride Platoon*..........................................................909-820-2565
City Treasurer
City Treasurer...........................................................909-820-2522
Utilities/Water Conservation/Rebate Programs
Cemetery Information..........................................909-820-2522
Information...........................................909-820-2525, ext. 2062
*Funded by Rialto’s Community Development Block Grant Program (CDBG)
5
CITY OF RIALTO RESPONDS
Important Resources
Important Resources
For the latest news and additional resources, visit www.YourRialto.com,
or call the numbers below for more information.
Great Plates Senior Elder/Dependent
Delivered for Information Hotline
Seniors & Assistance
Hotline 1-88-565-2020
1-888-743-1485 Hours 24/7
1-800-510-2020
Call if you suspect elder or
Monday-Friday dependent adult abuse
8:30am-5pm
Public Information
about Covid-19 County of San
via a message. Bernardino
Updated daily.
(909) 387-3911
YourRialto.com (909) 820-2525 For public
ext. 2099 information only.
Latest news and links
to various resources. Hours 24/7 Monday-Friday
9am-5pm
San Bernardino County Visit
Department of Drive-Through
Public Health Testing sbcovid19.com
yourrialto.com
1-800-782-4264 To make an appointment,
please call the ARMC
Option 6 Referral Center at
For Covid-19, San
For Covid-19 inquiries Bernardino County
1-855-422-8029 related information.
by Health Care Facilities
and general public 400 N. Pepper Avenue
Hours 24/7 Colton, CA 92324
6
CITY OF RIALTO RESPONDS
Important Resources
RIALTO CITY COUNCIL
MEETINGS IN RESPONSE TO
COVID-19
In compliance with social distancing protocols, required by Governor Newsom’s
Executive Order and the State Department of Public Health, the City Council
Chambers will not be open to the public (subject to change).
You can watch the meeting live on Spectrum Channel 3 and AT&T U-Verse
Channel 99, or from the live stream online from the City website at www.
yourrialto.com.
Members of the public may participate by utilizing the following methods for
comments, which can be submitted at least one hour before the meeting time:
• by mail to: City of Rialto, Attn: City Clerk, 150 S. Palm Ave., Rialto, CA
92376
COVID-19
Public Information Line
• by email to: cityclerk@rialtoca.gov
• by e-Comment, submit comments by clicking “e-comment” next to the The City of Rialto has established a
online agenda link via the City website at www.yourrialto.com. COVID-19 Public Information Line.
The line provides information and
• leave a recorded message at (909) 644-6905 of no more than 5 minutes in resources via a message updated daily.
length and the recorded message will be played during the agenda item.
The phone number is (909) 820-2525
• provide live comments at the special purpose public podium, outside of the extension 2099.
Council Chambers in front of City Hall (under the awning) and you will
have five minute to speak on the item. Community members may also contact the
San Bernardino County COVID-19 Hotline
for general information and resources
Monday-Friday 9 a.m. to 5 p.m.
For questions about social services please call
2-1-1.
Your Rialto Network remains operational
and continues to broadcast public meetings
and locally produced programming. Rialto
Network is available on Spectrum (formally
Time Warner) Channel 3, AT&T U-Verse
Channel 99 or online anytime: https://www.
yourrialto.com/city-hall/departments/city-
clerk/rialtonetwork
CHILD CARE FOR ESSENTIAL
WORKERS
Child Care can be a challenge for essential workers who continue to travel to
Rialto Responds 2020
work on a daily basis. With Phase II of reopening coming soon there will be more
community members traveling to work while their children are still at home.
Governor Gavin Newsom has announced resources to help community members
in finding safe, reliable, and accessible childcare options. A new webpage under the
California Coronavirus (COVID-19) Response webpage covid19.ca.gov/childcare Contact your
provides links to these resources. Health Care Provider
One of the resources is website mychildcare.ca.gov that allows anyone to search by for medical related
City, Address, or ZIP code and also allows map searches. There are multiple listings questions.
for providers in the City of Rialto including locations that have spots available for
various ages of children. The listings contain information on the facility license
from the Community Care Licensing Database. Additional information about
childcare is available (in English and Spanish) by calling 1-800-KIDS-793. 7
RIALTO FIRE
Emergency Management
EMERGENCY
MANAGEMENT
Social Distancing / Staying Home /
Facial Coverings Remain Important
The City of Rialto continues to assess the impact of COVID-19. In
accordance with best practices from Federal, State and County Health
Agencies, the City of Rialto has taken measured action, consistent
with other agencies in the region, to reduce the risk of transmission
and overall impact of COVID-19. All City events and activities from
March through May 2020 have been cancelled. Future event scheduling
will be subject to action by the City, consistent with best practices in
COVID-19 prevention and the recommendations or orders of the San
Bernardino County Health Officer. All City facilities have been closed to
the public, but they are open by phone, email, fax and other than face-
to-face means. Consistent with the State of California Reopening Plan,
the City will be evaluating opportunities to reopen facilities with best
practices to reduce transmission.
The City of Rialto is advising everyone, including all City employees, to
comply with the recommendations of State and County officials with
regard to best practices in transmission prevention. When around others,
inside businesses, or away from home with a potential to contact other
individuals, the City of Rialto finds that facial coverings are essential.
As various sectors of business reopen it will remain essential that social
distancing practice remain in place. This will include:
• Limiting building, facility and open space occupancy counts to 50%
or less of pre-COVID-19 levels.
• 6 foot spacing practices including floor markings, changes in path of
travel and limiting entrance to control flow inside businesses.
• The placement of barriers between employees and customers in close
contact environments like customer service desks and check-out lines.
• Hand washing and/or sanitizer stations available in work and customer
environments.
Due to the complexities of COVID-19 fire
Fire and EMS: Emergency Response and EMS personnel provide decontamination
Despite the impacts of COVID-19, Rialto Firefighters, EMTs and services for any personnel, equipment or
Paramedics remain available for your emergency response needs. All Fire vehicles that could potentially be exposed
Stations and the Fire Administration Building are closed to the public, to COVID-19. Personnel use specialized
yet the Fire Department continues to provide 24-hour a day staffing for equipment, chemicals and treatments on
response. Fire and EMS personnel are trained, equipped and prepared to equipment and vehicles. They also undergo
respond to any type of emergency. If you see us out on calls we will likely processes to take off protective equipment,
look very different than you are used to. Fire personnel wear masks, shower and launder clothing through special
goggles, gloves and specialized suits on most calls for service other than machines to protect themselves and the
fires. community from transmission.
yourrialto.com
Fire Prevention & Community Risk Reduction
The Fire Prevention Division has found ways to continue to provide
essential services without face-to-face activities. Under the leadership of
the Community Development Department, most plans for review by the
fire department are received via digital submission. All mission critical
inspection services provided by the Fire Department are performed via
real-time video platforms.
8
CITY OF RIALTO RESPONDS
Rialto Responds
WORKING WITH
THE COMMUNITY
The City has worked with the community to identify which business can
and cannot remain open under the State and County Health Officer orders.
Grocery stores and those locations that sell food are essential businesses
that remain open yet must comply with the orders and guidance that has
been provided. The City has worked with these businesses to communicate
standards for protections of customers and employees through physical
barriers, social distancing, reduction of occupancy limits and other activities
to help reduce the risk of transmission of COVID-19.
Essential Services
Also considered essential are activities like getting food, prescriptions and
health care, care for a friend or relative, walking the dog and taking outdoor
exercise such as walking, running or hiking. When people do go out, they
should practice social distancing to prevent the spread of the virus and not
gather in large groups.
Most businesses and business venues such as indoor malls are closed to
the public. They include dine-in restaurants; bars, nightclubs and other
entertainment places where people gather, along with gyms and fitness
studios. Convention centers and public events are also out of bounds.
Businesses that provide essential services remain open. They include the
following:
• Gas stations
• Grocery stores
• Farmers markets
• Food banks
• Convenience stores
• Pharmacies and other health care providers
• News outlets
• Banks
• Laundromats
• Restaurants providing take-out food and deliveries
Rialto Responds 2020
9
Coronavirus Scams Fraud Alert
Coronavirus
Scams
Fraud Alert
2020
CALIFORNIA
SENIOR MEDICARE
PATROL WARNING!
Beware of Offers to Test for Coronavirus (COVID-19)
Don’t give your Medicare number to anyone over the phone or to door-to-door
solicitors offering to test for the Coronavirus/COVID-19.
Beware of:
» Scammers approaching residents of senior housing and assisted living facilities
about “opportunities” for COVID-19 testing
» Robocalls about “special virus kits” and asking for your Medicare number to
send a “free” test
» Emails offering COVID-19 testing services that
can be ordered through a telehealth provider.
855-613-7080
For additional information on healthcare
yourrialto.com
fraud, visit cahealthadvocates.org
Find additional details on this fraud alert on the reverse side.
10RIALTO POLICE
Rialto Police
RIALTO POLICE THANKS YOU FOR YOUR
CONTINUED SUPPORT
The unprecedented time of COVID-19 and its impacts on public in our everyday mission of providing public safety. We have
safety operations is expected to continue for the foreseeable received support by means of masks, gloves, sanitizers, food, and
future. However, rest assured the Rialto Police Department is letters of support for our efforts. On behalf of the members of
committed to our community in all we do. During times like the Rialto Police Department, we want to simply say thank you
these we, the members of the Rialto Police Department, want to for your continued support and generosity. As we move through
recognize those community members, businesses, and individuals the summer months, remember to mask up Rialto, practice
who have continued supporting us. Police employees are grateful proper hygiene (including handwashing), and let’s continue being
to our community partners who have selflessly offered support courteous to each other.
Rialto Responds 2020
11CITY OF RIALTO RESPONDS
Community Development
COMMUNITY DEVELOPMENT
The Community Development Department continues to provide its full range of permitting and inspection services during the
emergency. While our Permitting Services counter remains closed to the public, staff are able to intake, process and issue permits
electronically and we are continuing to receive a steady volume of new applications.
Building inspections also continue with Inspectors maintaining social distancing practices for exterior and new commercial project
inspections while utilizing video conferencing technology for residential interior inspections. Planning Division staff continue to
process and advance their caseloads and will conduct Planning Commission hearings as needed throughout the emergency utilizing
video conferencing technology.
Business Licensing Division staff have been assisting with business outreach during the emergency, gathering information from local
grocery stores to inform the public about senior shopping hours and sharing updates on the latest physical distancing guidelines.
To further assist our customers the City has launched its new eTrakit portal. eTrakit is an online system that allows customers to apply
for building permits, submit building plans, schedule inspections and submit business license and planning permit applications. To
view or access the eTrakit system please visit the Community Development Department’s webpage.
https://www.yourrialto.com/city-hall/departments/development-services-department
For additional information or assistance please contact staff at the following:
Division Email Phone
Planning Planning@rialtoca.gov, (909)-820-2535
Business License Businesslicensing@rialtoca.gov (909) 820-2517
(909) 820-2505
Building buildingandsafety@rialtoca.gov (909) 421-4978 - Inspections
yourrialto.com
12CITY OF RIALTO RESPONDS
Public Works
For additional information or
PUBLIC WORKS assistance, please contact the
appropriate division at the following:
The Public Works Department continues to provide Administrative, Engineering
Solid Waste Management and Maintenance Operation services during the MAINTENANCE DIVISION/
pandemic. We are still taking calls and emails reporting the following various TRAFFIC SIGNAL ISSUES/
issues: STREET LIGHT OUTAGES:
• Trash/Illegal Dumping
• Potholes
• City Tree Issues
Jv (909) 820-2602 or (909) 820-8053
publicworks@rialtoca.gov
• Park Maintenance Issues
• Damaged or Lifting Sidewalks, Curbs or Gutters
• Traffic Signal Issues
B http://yourrialto.com/city-hall/
departments/public-works/
ENGINEERING DIVISION
• Street Light Outages
• Graffiti
Our Engineering Division continues to process various Transportation and
Encroachments permits to keep developments moving forward by receiving
Jv (909) 421-4999
publicworks@rialtoca.gov
permit requests via email and online. Construction Inspections continue to move
forward for the various utility and development permits issued. v For Permits:
utilitypermits@rialtoca.gov
Jv To Report Graffiti:
(909) 820-2670
Rialto Responds 2020
publicworks@rialtoca.gov
B http://yourrialto.com/city-hall/
departments/public-works/
SOLID WASTE/HOUSEHOLD
HAZARDOUS WASTE
J (909) 421-7222
13Farmers Market
All market staff, farmers and producers are dedicated to adhering to health and safety standards
and providing safe and reliable access to nutritious foods necessary for a healthy community.
Certified
farmers mkt
We ask that people who are visiting the market to please follow the current
guidelines when shopping to help keep the market safe and running smoothly:
• Practice Social Distancing. Please do not crowd around the vendor booths. If someone is
at the booth, please wait, at least 6 ft. of distance until it’s your turn.
• Face Coverings. When visiting the market, it’s highly recommended that individuals wear
face coverings.
• Do Not Touch. We ask that you do not touch any food items. The vendors are more than
happy to bag your items for you.
• No Lingering. After completing your purchases please do not linger at that market.
yourrialto.com
We look forward to seeing you every Wednesday!
Stay Healthy Rialto!
14Grocery Store Hours
Stores with perks for First Responders
and Healthcare Workers
Special Store Hours
Stores What Days? Opening Time Who qualifies?
Costco * Tuesdays and Thursdays 8:00 am –9:00 am Seniors 60+
Those who are Seniors 65+,
have disabilities, are pregnant
Target Tuesday and Wednesday 8:00 am—9:00 am
and have compromised
immune systems
Those who are Seniors have
Sam’s Club * Tuesdays and Thursdays 8:00 am –9:00 am compromised immune
systems
Those who are Seniors 60+,
have disabilities and those
Trader Joes Daily 9:00 am –10:00 am
who may need extra
assistance
Ralph’s Daily 7:00 am -7:30 am Seniors 65+
Exclusive Opening
Stater Bros. Daily
7:45 am
Seniors 65+
Those who are Seniors 65+
99 Cents Store Tuesdays and Thursdays 7:00 am –9:00 am
and high risk shoppers
Those who are 60+,
WinCo Tuesdays and Thursdays 6:00 am –7:30 am vulnerable populations and
WinCo employees
El Super Daily 7:00 am—8:00 am Seniors 65+
STORES WITH A * ALSO HAVE BENEFITS FOR FIRST RESPONDERS AND HEALTH CARE WORKERS.
Rialto Responds 2020
1516
yourrialto.com Resource GuideFOOD PANTRY
Food Pantry
Monday-Friday
9A - 4P
closed Saturday & Sunday
DONATIONS & DRIVE THRU
PICK UP
Gloves and mask required to pick up.
Food pick-up eligibility: Every 2 weeks
Please stay in your car and a volunteer
will come to your car and assist you. Providing food and supplies for
those in need all across our
community!
DONATIONS:
If you would like more information
on ways to donate, please email
us at need@sunrisechurch.org
When you shop at Grocery Outlet,
you can choose donate and money
Rialto Responds 2020
goes directly to our Food Pantry.
You can even shop online at:
gorialtogiving.com
.ORG
17CITY OF RIALTO RESPONDS
Rialto Responds
REACH OUT AND CONNECT WITH
OTHERS—CREATE A BUDDY SYSTEM
Reaching out and finding ways to connect with those at-risk during the coronavirus pandemic
can help those who don’t have a support system. Create a “buddy system” to make sure vulnerable
and hard-to-reach people stay connected, particularly to news about COVID-19. Ask them
how they are doing, answer questions and provide connections to community resources, if Rialto Child Nutrition
needed. For seniors, disabled, vets, and homebound individuals, this helps them feel involved,
purposeful and less lonely. Many thanks to our amazing Rialto
Child Nutrition team for leading the
This can be done through your church, social group, or neighborhood. And for those of you way during challenging times!
who are not elderly – why not make it a point to check in on your older friends and relatives?
Such thoughtfulness goes a long way and is appreciated. Rialto Child Nutrition celebrated
Cinco de Mayo and Taco Tuesday,
SUGGESTED TIPS during stay-at-home orders, and served
1. Call the Grace Vargas Senior Center, Monday to Thursday, from 8am-5pm at 909 877-9706 a free breakfast and lunch to all kids
to see how you can help. Anybody can provide social support. It’s not just a one-time thing that were 18 and under. They served 9
either. People will need support for the weeks or months to come. locations.
2. Identify the needs in your neighborhood: Who needs groceries? Who needs to pick up a Not just for special occasions, Rialto
prescription? Who needs help walking a dog? Vulnerable groups should stay at home as much Child Nutrition also provides FREE
as possible, so if you are healthy, offer to help others run their essential errands. Join NextDoor, breakfast and lunch meals Monday-
which is similar to Facebook but for your neighborhood, to offer help or to find out which of Friday from select school sites during
your neighbors could use help. Alternatively, for seniors who may not be on social media, do it the closure. Pick-up meal time are
the old fashioned way and go door-to-door with your contact info. from 10:15 to 11:15 a.m. See page 20
for more information.
3. Provide letters and care packages: While most nursing homes and senior living facilities are
closed to external visitors, they can still accept packages. Call the Grace Vargas Senior Center
and ask what their residents might appreciate in the form of a care package. Deliver yourself or
send it through the mail.
4. Donate your iPad or other tablets to a senior living facility: Access to technology might
be a barrier for seniors who would like to video conference with their family members or
others. Reset your device and install a video conference system like Zoom and send it with easy
yourrialto.com
instructions on how to get started.
5. Reach out to family or friends who are caregivers to seniors: Over 40 million people in the US
provide care to a senior. Chances are, if you’re not already a caregiver, you know someone who
is. They may be stressed or worried. Their caregiving job, and any other professional job, just got
a lot harder. Tell them you are thinking of them and offer to do any of the above for their loved
one. Offer to run any of their errands. Caregiving can be one of the hardest and loneliest jobs,
and in this time of increased uncertainty, a little kindness and compassion can go a long way.
1819 Rialto Network Rialto Responds 2020
20
yourrialto.com Free MealsCITY OF RIALTO RESPONDS
Rialto School District
THE RIALTO SCHOOL DISTRICT
The Rialto School District health & safety of the Rialto Community is a number one priority. The District is taking all necessary
actions to combat the threat of COVID-19. This includes the closure of schools and comprehensive cleaning and disinfecting efforts.
They continue to work with local, state and federal agencies during this health crisis.
Health & Safety:
1. All classrooms will be deep cleaned. Also, all facilities will be cleaned and disinfected during the closure. (e.g. restrooms, door
handles, light switches, and high-traffic areas such as lounges, etc.)
2. All facilities that will be in use during the closure will be cleaned and disinfected daily.
3. All Heating, Ventilation, Air Conditioning (HVAC) systems will be maintained, including changing of filters.
4. Encouraging everyone to practice “Social Distancing” (6 feet apart), frequent hand-washing and respiratory etiquette.
5. Gatherings will be limited to 50 people or less.
Essential Operations during School Closures:
Services not available during closure
• All District facilities will be closed, except for those required for essential operations. Please contact Communication/Media Services
at (909) 820-7700 ext. 2126 or 2127, for questions or concerns.
Rialto Responds 2020
• The use of all facilities, including events and activities by groups, organizations and agencies (PTA/PTO, youth sports, City of
Rialto, faith-based groups, etc.) are suspended until further notice.
• All students should not be on school campuses or District facilities during the closure.
All extracurricular activities (e.g. field trips, sports, etc.), promotions, and graduations are suspended for the year. While the District
understands the value of such activities, our primary goal is the health and safety of everyone. Therefore, the decision to suspend
these activities was made in compliance with orders issued by state and federal officials in response to the threat presented by the now
pandemic COVID-19. We understand the heartbreak and disappointment that comes with the suspension of these activities. We are
very proud of your accomplishments and would like nothing more than to celebrate those with you. Seniors, please know that the
District is exploring all possibilities to have some form of graduation ceremony once state and federal officials lift all restrictions on
mass gatherings. 21Water Quality
Rialto Water Quality
The City of Rialto, Rialto Utility Authority, Rialto Water
Services and the City Utilities Division are making every
effort possible to ensure we provide safe and efficient
water and wastewater services to our Community.
Customer Service Our drinking
Although the Rialto Water Services Customer Service office water is safe.
is currently closed for walk-in service, there are a variety of
ways to make inquiries, start/stop services, manage and pay
accounts, and ask billing and service questions: Our community’s tap
water is available and
• Visit www.rialtowater.com to view your bill or pay online. safe.
• Use the Drop-Off box at 150 S. Palm Ave, Rialto, CA (City
Hall parking lot at the southwest corner of Palm and Rialto
Avenues).
• PayNearMe (Cash only) with the barcode on your bill at
7-Eleven, CVS & Family Dollar.
• Mail payments to Rialto Water Services, P.O. Box 60450,
Los Angeles, CA 90060-0450.
• Access the automated payment system (available 24 hours
a day/7 days a week) at (909) 820-2546.
• Call Center assistance is available Monday through Wastewater/
Friday 8:00 AM - 5:00 PM at (909) 820-2546. After hours
Sewer Services
emergencies aid is also available at this number.
Never flush the following
items down the toilet they
Utility Billing can cause serious
For customers experiencing financial hardship, please call problems for your
(909) 820-2546. Customer Service staff are able to make plumbing and wastewater
payment arrangements, defer payments until a later date, treatment system
and waive late payment penalties. Per Council direction,
utility turn-offs have been suspended until further notice, • “Flushable” wipes, Baby
and late fees will not be assessed to accounts. wipes or Cleaning wipes
• Facial tissue (“Kleenex”)
We just want to take a moment to remind all residents
that our drinking water is safe. Please remember, the • Paper towels
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Coronavirus has no impact on the quality or supply of • Feminine hygiene
tap water. products
• Medication, drugs or
pharmaceuticals
• Trash of any kind
22Safely Dispose of
HAZARDOUS W STE
Hazardous Waste
Rialto Site Schedule
Behind 246 South Willow Ave. • Fridays & Saturdays: 8 am – 12 pm
JUNE JULY AUGUST
Friday 12th Friday 10th Friday 14th
Saturday 13th Saturday 11th Saturday 15th
Friday 26th Friday 24th Friday 28th
Saturday 27th Saturday 25th Saturday 29th
We will take:
4 Motor Oil and oil filters 4 Car Polish/wax 4 Cosmetics/Nail polish and remover
4 Antifreeze 4 Furniture and floor polish 4 Pet Care products
4 Weed Killer and Fertilizers 4 Auto/Household Batteries 4 Fluorescent tubes and bulbs
4 Household Cleaners 4 Aerosol paint 4 Sharps/syringes
4 Latex and Oil Base Paints 4 Medicines – prescription/ (in approved sharps container only. Free
4 Wood Preservative over the counter containers are available at our site during
regular operating hours, one container
4 Paint Thinner 4 Pesticides per person)
We CANNOT take:
8 Waste from any business 8 Ammunition 8 Abandoned Waste
8 Asbestos 8 Radioactive Waste 8 Televisions
8 Explosives 8 Contaminated Medical Waste 8 Computer monitors
Before transporting, be sure that:
Rialto Responds 2020
- the waste is in the original container or is properly labeled for your safety and the safety of our workers
- the containers are not leaking and are sealed
- the total amount of waste does not exceed 15 gallons or 125 pounds (up to 20 gallons of used oil is allowed in containers no larger than 5 gallons)
REMEMBER:
- Save money and only buy the amount of product you need.
- When possible, use less toxic alternatives to harsh cleaning chemicals. Never mix chemicals together.
- Keep the products in their original container – do not re-use food containers to store hazardous products.
- Store supplies in a safe spot in the garage or house to prevent accidental spills, poisoning, or explosions. Look around and see what
could fall in an earthquake. Keep products away from heat sources.
For information on disposing of business waste and other non-acceptable waste, call
San Bernardino County Fire, Hazardous Waste at 1-800-645-9228. 2324
yourrialto.com Census 202025 Census 2020 Rialto Responds 2020
Library Resources
SAN BERNARDINO
COUNTY Library
School and Homework Resources
Kids InfoBits – ABC Mouse–
This kid-friendly database contains Early literacy skills are disguised as fun
thousands of encyclopedia-like articles and games as early learners prepare
on the people, places, things, and for pre-k, kindergarten, and the early
events that kids need to know about for elementary grades.
their homework. Educational Games for Kids
Books & Authors Testing
Click & Out
Here To Check Education Reference
Our Newest Online Database! Center
An excellent resource to help the eager Includes
Testing over Reference
& Education 300 practice
Center tests for
is a start-to-finish resource with all the information and support materials
reader find a new book. Includes a everything from the GED, to the SAT,
needed to make informed, confident decisions to shape the rest of your life.
read-a-like search function and author and much GED,more!
Get Free Study and Test Help in both English and Spanish for:
High School - AP, SAT, ACT
Graduate School - GRE, LSAT, MCATMedical Assisting
biographies as well as book summaries. Professional - ASVAB, Firefighter, Law Enforcement
Auto Repair /Collision Repair
Medium/Heavy Truck Repair
Cosmetology
Opposing Viewpoints In Context – Student Resources In Context –
An essential source of primary This one stop online encyclopedia
documents, statistics, images, video, includes articles and audio/visual
and audio perfect for researching every files on historical events and modern
hot button social issue. happenings.
General Reference Center – Mango –
The student’s go to database for Learn over 70 different languages—
reference material on current events, including Spanish, ESL, French, and
pop culture, trending topics, and Pirate! Where will you Mango?
everything in between.
Biography In Context – Health and Wellness –
Contains over 600,000 biographies on Provides access to nearly 400 medical
the world’s most influential people. journals, pamphlets, and videos. Find
Search by name, ethnicity, occupation, answers to all your medical questions.
and more!
San Bernardino County Superintendent of Schools’ SBCL database tutorials at
yourrialto.com
http://www.sbcss.k12.ca.us/index.php/san-bernardino-county-library
Also thousands of books, magazines, CDs, audiobooks, and DVDs
in every branch—with more titles being added everyday!
Visit Us at www.sbclib.org today!
26Library Resources
SAN BERNARDINO
COUNTY Library
eResources
OverDrive –
Overdrive offers eBooks, audiobooks,
music and video to enjoy on your
Click here for eBooks, Digital Audiobooks, & More!
computer, smart phone, eReader or
OverDrive offers eBooks, audiobooks, music and video to enjoy on your computer, smart phone, eReader or MP3 player. There’s
a large selection of titles available 24/7 from a customized digital media site for your library. All patrons need is a valid library card
MP3 player. There’s a large selection of
to enjoy this free service. Titles automatically return themselves at the end of the lending period so there are never any late fees.
titles available 24/7 from a customized
digital media site for your library.
If you like OverDrive, try exploring Cloud Library –
the joys of e-reading with Read or listen to one of our several
Cloud Library. thousand ebooks and audiobook
Browse, borrow and read e-books. titles—easy to use and free!
CLICK HERE TO DOWNLOAD
Just added to our online databases! Ancestry –
Learn about your ancestors for free
in the library! We provide the access,
Free access to Ancestry.com is only
available at your branch library
you discover your family’s secrets
using your library card and stories.
VISIT ONE OF OUR 32 LOCATIONS TODAY!
San Bernardino County Library LISTENING TO ALL YOUR FAVORITE MUSIC Freegal –
Now Offers HAS JUST GOTTEN EASIER!
MORE THAN 9 MILLION SONGS!
Stream up to 3 hours of music a day
THREE HOURS OF FREE MUSIC STREAMING PER DAY AND 5 FREE DOWNLOADS A WEEK! and download 5 songs per week for
free using Freegal Music! Discover a
ALL YOU NEED IS YOUR LIBRARY CARD!
music
ALL YOUR FAVORITES, NOW ON THE GO!
AVAILABLE IN THE LIBRARY, AT HOME, OR THROUGH THE FREEGAL MOBILE APP. new favorite song every day!
FREEGAL HAS MUSIC FROM OVER 100 COUNTRIES AND IN HUNDREDS OF GENRES!
Rialto Responds 2020
RBdigital –
Check out the latest issue of your
favorite magazine using our free online
magazine service!
27CITY OF RIALTO RESPONDS
Coronavirus
EVERYONE HAS A ROLE TO PLAY
There is currently no vaccine to prevent COVID-19. The best way to prevent illness
is to avoid being exposed to this virus. The virus is thought to spread mainly from
person-to-person between people who are in close contact with one another (within
about 6 feet). This occurs through respiratory droplets produced when an infected
person coughs or sneezes. These droplets can land in the mouths or noses of people
who are nearby or possibly be inhaled into the lungs. Older adults and people who
have severe underlying chronic medical conditions like heart or lung disease or
diabetes seem to be at higher risk for developing more serious complications from
COVID-19 illness. Every person has a role to play. So much of protecting yourself
and your family comes down to common sense:
• Washing hands with soap and water.
• Clean and disinfect frequently touched surfaces daily. If surfaces are dirty, clean
them using detergent or soap and water prior to disinfection.
• Avoiding touching eyes, nose or mouth with unwashed hands.
• Cover your cough or sneeze with a tissue or your elbow.
• Avoiding close contact with people who are sick.
• Staying away from work, school or other people if you become sick with respiratory symptoms like fever and cough.
• If you smoke or vape, consider quitting. Smokers who already have lung disease or reduced lung capacity could be at increased risk
of serious illness.
• Following guidance from public health officials.
Please consult with your health care provider about additional steps you may be able to take to protect yourself.
Who is at Higher Risk for Serious Illness from COVID-19?
Early information out of China, where COVID-19 first started, shows that some people are at higher risk of getting very sick from
this illness. This includes:
• Older adults (65+)
• Individuals with compromised immune systems
• Individuals who have serious chronic medical conditions like:
• Heart disease
• Diabetes
• Lung disease
In addition, smokers who already have lung disease or reduced lung capacity could be at increased risk of serious illness.
If you are at higher risk for serious illness from COVID-19 because of your age or health condition, it is important for you to take
actions to reduce your risk of getting sick with the disease, including:
• Isolate at home and practice social distancing.
• Wash your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing, or sneezing, or
having been in a public place.
• Avoiding touching eyes, nose or mouth with unwashed hands.
• Avoid close contact with people who are sick and stay away from large gatherings and crowds.
yourrialto.com
• Consider ways of getting food brought to your house through family, social, or commercial networks.
It is also important that you listen to public health officials who may recommend community actions to reduce potential exposure to
COVID-19, especially if COVID-19 is spreading in your community.
For more information visit the CDC’s website.
Source: CDC”; “Materials developed by CDC
Reference to specific commercial products, manufacturers, companies, or trademarks does not constitute its
endorsement or recommendation by the U.S. Government, Department of Health and Human Services, or Centers
for Disease Control and Prevention
28 You can find this and other material on the cdc.gov website for no charge.CITY OF RIALTO RESPONDS
Coronavirus
VISITING PARKS AND RECREATION FACILITIES
Staying physically active is one of the best ways to keep your mind • Travel may also expose you to surfaces contaminated with the
and body healthy. Out of an abundance of caution, the City of virus that causes COVID-19.
Rialto, like others in the county and state, closed its parks and DO:
recreation facilities to protect the community from COVID-19. Stay 6 feet away from others and take steps to prevent
As our parks and recreation facilities come back online, we COVID-19
encourage you to be physically active, but safe. In many areas,
people can visit parks, trails, and open spaces as a way to relieve • If a park, beach, or recreational facility is open for public
stress, get some fresh air and vitamin D, stay active, and safely use, visiting is okay as long as you practice social distancing
connect with others. and everyday steps such as washing hands often and covering
coughs and sneezes.
Know Before You Go. While our facilities and parks can have
health benefits, it is important that you follow the appropriate • Avoid gathering with persons outside of your household.
steps to protect yourself and others from COVID-19. If you • Wash hands often with soap and water for at least 20 seconds,
happen to venture outside of the City, to use parks, beaches or especially after going to the bathroom, before eating, and after
other swimming areas, please check with individual beaches or blowing your nose, coughing, or sneezing.
swim areas for specific details on rules to follow. In any instance,
knowing and practicing the basic protections against coronavirus • Bring hand sanitizer with at least 60% alcohol to use if soap and
will be helpful. water are not available.
DO: Don’t: Use hot tubs, spas, water playgrounds, or water parks
Play it safe in swimming pools, and keep space between yourself • While proper operation, maintenance, and disinfection (with
and others chlorine or bromine) should kill COVID-19 in hot tubs,
• There is no evidence that COVID-19 can be spread to humans spas, water playgrounds, and water parks, you should not use
through the water. these facilities within local, state, or national parks at this time
because:
• Proper operation, maintenance, and disinfection (with chlorine
or bromine) of pools should kill COVID-19. • They are often crowded and could easily exceed recommended
guidance for gatherings.
• Swimming and other water-related activities are excellent ways
to get the physical activity needed for a healthy life. • It can be challenging to keep surfaces clean and disinfected.
• If you are not sick or experiencing symptoms of COVID-19, • The virus can spread when people touch surfaces and then
it is safe to use swimming pools as long as steps are taken to touch their unwashed hands to their eyes, nose, or mouth.
reduce the spread of COVID-19: DON’T:
DON’T: Use hot tubs, spas, water playgrounds, or water parks
Visit parks if you are sick or were recently exposed to COVID-19 • While proper operation, maintenance, and disinfection (with
• If you are sick with COVID-19, were recently exposed (within chlorine or bromine) should kill COVID-19 in hot tubs,
14 days) to someone with COVID-19, or just don’t feel well, do spas, water playgrounds, and water parks, you should not use
Rialto Responds 2020
not visit public areas including parks or recreational facilities. these facilities within local, state, or national parks at this time
because:
• Follow recommended steps to take if you are sick.
• They are often crowded and could easily exceed recommended
DO: guidance for gatherings.
Visit parks that are close to your home
• It can be challenging to keep surfaces clean and disinfected.
• Traveling long distances to visit a park may contribute to the
spread of COVID-19 as: • The virus can spread when people touch surfaces and then
touch their unwashed hands to their eyes, nose, or mouth.
• Most travel requires you to stop along the way or be in close
contact with others.
Source: CDC”; “Materials developed by CDC
Reference to specific commercial products, manufacturers, companies, or trademarks does not constitute its endorsement or recommendation by the U.S.
Government, Department of Health and Human Services, or Centers for Disease Control and Prevention 29
You can find this and other material on the cdc.gov website for no charge.CITY OF RIALTO RESPONDS
Coronavirus
HOW THE CORONAVIRUS SPREADS
How easily the virus spreads
How easily a virus spreads from person-to-person can vary. Some viruses are highly contagious, like measles, while other viruses do
not spread as easily. Another factor is whether the spread is sustained, which means it goes from person-to- person without stopping.
Information from the ongoing COVID-19 pandemic suggest that this virus is spreading more efficiently than influenza, but not as
efficiently as measles, which is highly contagious.
Person-to-person spread Spread from Contact with
• Between people who are in close contact with one another contaminated surfaces or
(within about 6 feet).
• The virus is thought to spread mainly from person-to-person.
objects
• Through respiratory droplets produced when an infected person • It may be possible that a person can get COVID-19 by
coughs, sneezes or talks. touching a surface or object that has the virus on it and then
touching their own mouth, nose, or possibly their eyes. This is
• These droplets can land in the mouths or noses of people who not thought to be the main way the virus spreads, but we are
are nearby or possibly be inhaled into the lungs. still learning more about this virus.
• Some recent studies have suggested that COVID-19 may be • Wash your hands often with soap and water. If soap and water
spread by people who are not showing symptoms. Maintaining are not available, use an alcohol-based hand rub. Also, routinely
good social distance (about 6 feet) is very important in clean frequently touched surfaces.
preventing the spread of COVID-19.
yourrialto.com
Source: CDC”; “Materials developed by CDC
Reference to specific commercial products, manufacturers, companies, or trademarks does not constitute its endorsement or recommendation by the U.S.
Government, Department of Health and Human Services, or Centers for Disease Control and Prevention
You can find this and other material on the cdc.gov website for no charge.
Center for Disease Control (CDC)
https://www.cdc.gov/coronavirus/2019-ncov/need-extra-precautions/groups-at-higher-risk.html
California Department of Public Health (CDPH)
https://www.cdph.ca.gov/Programs/CID/DCDC/Pages/Immunization/ncov2019.aspx
30You can also read
