Real Estate Predictions 2020 | Article 6 Diversity & Inclusion - In the Real Estate Industry

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Real Estate Predictions 2020 | Article 6 Diversity & Inclusion - In the Real Estate Industry
Real Estate Predictions 2020 | Article 6
Diversity & Inclusion
In the Real Estate Industry
Real Estate Predictions 2020 | Article 6 Diversity & Inclusion - In the Real Estate Industry
Brochure &
Diversity / report
            Inclusion
                   title
                       | goes  here |
                         Real Estate Predictions
                                       Section title
                                                  2020
                                                     goes here

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Diversity & Inclusion | Real Estate Predictions 2020

Traditionally, real estate has been a male-dominated industry, especially in
key management positions. Although various efforts have been made to
develop a more inclusive environment, there is still a gap that needs filling.
It’s a situation that is gaining increasing visibility—as demonstrated by the
2019 publication of the book Managing Diversity & Inclusion in the Real Estate
Sector, which focuses on unlocking the potential of diversity and inclusion
(D&I) in the sector.
Unpacking the question of Diversity &                  As recognized by the 2017 Deloitte Global               eight times more likely to achieve better
Inclusion in the Real Estate Industry                  Human Capital Survey, D&I matters                       business outcomes, as Deloitte partner
D&I covers a broad spectrum of topics,                 critically to business performance, as                  Juliet Bourke found in her research.
including gender balance, generation                   it increases creativity and innovation within
gap, ethnicity, disability, sexual preference,         teams1. In other words, D&I can bring                   Indirect effects from having a diverse and
religion, and more.                                    organizational benefits that are directly               inclusive workforce include a better
                                                       linked to company performance.                          company image and improved
But with many official definitions around, it                                                                  transparency as well as benefitting talent
can be agreed that a diverse and inclusive             Organizations with inclusive cultures are               attraction and retention. Also, there are
environment is an environment in which                 twice as likely to meet or exceed financial             external pressures driving D&I practices
everyone is part of a whole and where                  targets and three times as likely to be high-           within companies, including potential
individuals can participate and uncover                performing. And companies are six times                 blaming and shaming of an organization
their potential.                                       more likely to be innovative and agile and              and risk mitigation.

Exhibit 1 - How Diversity and Inclusion makes sound business operations

  Organizations with inclusive cultures are:

                2x                                       3x                                       6x                                        8x
       as likely to meet or                         as likely to be                         more likely to be                    more likely to achieve better
     exceed financial targest                     high-performing                          inovative and agile                      business outcomes

  Source: Juliet Bourke, Which Two Heads Are Better Than One? How Diverse Teams Create Breakthrough Ideas and Make Smarter Decisions
  (Australian Institute of Company Directors, 2016)

Barriers to diversity & inclusion                      achieve a specific framework or pathway to              environment, lasting change can happen.
Despite the evident potential of D&I, real             a D&I culture that has not yet been defined.            This lack of prioritization can relate to
estate companies are still struggling to                                                                       unconscious bias. In order to “unlearn” this
take effective action due to the perceived             An action-gap is observed as well, as                   bias, an organization must take a pro-active
barriers. Research shows that the                      companies fail to make D&I a priority.                  approach that is carried throughout the
first barrier companies have to face is                A strategic choice needs to be made by                  whole company, with concrete milestones
complexity. D&I is complex and companies               management to allocate resources to D&I                 recognized and monitored.
often don’t know where to start. The very              initiatives. Only when there is a deep-
broadness of the topic can obscure how to              rooted commitment to creating an inclusive

1 https://www2.deloitte.com/us/en/insights/deloitte-review/issue-22/diversity-and-inclusion-at-work-eight-powerful-truths.html
                                                                                                                                                                 03
Diversity & Inclusion | Real Estate Predictions 2020

Exhibit 2 – Identified barriers for Diversity and Inclusion in business

                                                                                                       In order to put the vision to work,
                                                                                                       there are specific resources and
                                                                                                       tools needed:

                                                                                                       •• Knowledge and skills – First
                    Complexity                                      Non-core area
                                                                                                          of all, there needs to be the
                    of the topic                                     for business
                                                                                                          opportunity for everyone
                                                                                                          involved to acquire the needed
                                                                                                          skills and knowledge. This starts
                                                                                                          with creating awareness on
                                                                                                          every level of the organization.

                                                                                                       •• Engagement – After awareness
Taking the first steps                                  company-wide analysis can show what               comes active engagement,
As the real estate sector progresses toward             challenges need to be worked on. This             which requires a continuous
a more inclusive environment, how can                   analysis should focus on more than just           loop of learning and engaging
a company get started? Of top priority is               gender in order to uncover any additional         with an agenda that is carried
recognizing that D&I requires a mindset                 discrimination in the organization. Forms         throughout the whole year and
change across stakeholders, management,                 of discrimination that may be neglected           company.
and employees. Developing a vision                      through unconscious bias can then be
                                                                                                       •• Role models throughout
statement that includes D&I as part of                  identified and proper action taken.
                                                                                                          – A frequently discussed
organizational goals can help achieve this.
                                                                                                          and proposed solution is
That vision should include three themes                As we progress…
                                                                                                          representation. Representation
that are critical for change regardless of the         By actively integrating the above themes
                                                                                                          is crucial in regard to the
field of business:                                     into initiatives, 2020 may very well be the
                                                                                                          multiple effects it has. It holds
•• Leadership: The value of leadership                 year D&I gains traction in the real estate
                                                                                                          with the idea that role models
   is crucial for driving change—and the               industry. With its positive impact on
                                                                                                          are vital for minorities to be
   complexities of D&I demand a strong                 business outcomes and talent attraction
                                                                                                          given the confidence that it is
   leader to guide an organization. A                  and retention, diversity and inclusion has a
                                                                                                          possible to attain certain goals.
   company needs visionary leadership                  proven track record and it’s time real estate
                                                                                                          Representation does not only
   that can set the tone and be available              unlocks its potential.
                                                                                                          apply to higher management as
   for needed support. It is vital to create
                                                                                                          it is important for minorities to
   a working environment where all                     Authors
                                                                                                          participate both vertically and
   employees are heard and able to suggest             Mary Enriquez – Ramones
                                                                                                          horizontally.
   and create change.                                  Manager | LU
•• Commitment: For D&I initiatives to                  menriquez@deloitte.lu                           •• Facilities – Finally, there has to
   succeed, there needs to be a sense of                                                                  be policies and facilities catered
   commitment from people throughout the               Christian Van Dartel                               to the needs of minorities.
   entirety of the workforce. Commitment               Partner | LU                                       An example of these types of
   leads to action and is the first stepping           cvandartel@deloitte.lu                             policies include paternity leave
   stone for establishing a diverse and                                                                   and child-care provision. Another
   inclusive environment. Taking a stand               Chiara Schlösser                                   often neglected minority group
   on certain matters can have a catalyzing            Master Student | NL                                are disabled workers. Creating a
   effect, and a dedicated team that can               cschlosser@deloitte.nl                             work environment that not only
   put this commitment into action will                                                                   removes the physical barriers
   enhance the visibility of D&I endeavours.           Feike-Jan Nauta                                    but is also flexible in providing
   By building a team that oversees and                Business Analyist | NL                             the policies disabled workers
   monitors this commitment, the efforts               fnauta@deloitte.nl                                 need to thrive and succeed in
   of a company will dive deeper than just                                                                any organization will help build a
   window-dressing, and, therefore, improve            Contact                                            diverse and inclusive culture.
   the organization’s reputation and brand.            Wilfrid Donkers
•• Reflective: A company needs to                      Real Estate Predictions leader | NL
   reflect D&I in its own operations and a             wdonkers@deloitte.nl

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