PORT WARATAH COAL SERVICES - Edition Two 2021
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The safety and environmental This is also the time of year for annual performance is a testament to the reporting, and our 2020 Sustainability commitment and teamwork of all who Report was released in March as part of work in our terminals: our employees our suite of annual reports. The report and our many contractor partners and is available on a dedicated and engaging suppliers. Furthermore, it is evident that digital platform on our website, so is the financial investment in environmental truly accessible to anyone interested. controls and improvements are paying off. Finally, the latest Local Voices Community All of which reaffirms our commitment Survey results are now available online. as a business to operating our terminals Thank you for your participation in the without impact on our people or the most recent survey. It is pleasing to note environment. that the community’s trust and acceptance One of the benefits of the relaxation of of Port Waratah continues to be positive Welcome to our COVID-19-related restrictions is that we have been able to engage more directly and to be held in such regard by the community, is a position we work hard second Community with our community again, and we are to maintain. Newsletter for 2021 pleased to also share some of those activities with you. During April, we were I hope you enjoy this edition, and remember, we always welcome For Port Waratah, the first part of 2021 able to bring our community partners your feedback. has been a busy time, with high demand together for our annual celebration event. At this event, we recognise the invaluable Kind regards, for our coal handling services. I am glad that we are able to say that our teams contributions our community partners have responded very well. Following make in the region and thank them for a damage incident at Newcastle Coal the opportunity to work with them. Hennie du Plooy Infrastructure Group’s terminal, Hunter Their many stories of success, achieved Valley coal producers were more reliant despite the challenging circumstances last than ever on Port Waratah’s services, year, were indeed worthy of celebration. and as a result we recorded what was The front cover of this edition proudly effectively three consecutive months shows our shiploaders at Carrington of record throughput from December Wharf shining purple each evening for the to February. month of May. The purpose of this is to This was of course interrupted by the raise awareness of domestic and family significant weather event that struck the violence, a project we are delivering region in March, but things are slowly jointly with our community partner, returning to normal. Our operations Got Your Back Sista. They are based in suffered limited impact and importantly, Tighes Hill and do invaluable work to our environmental control systems, support women and children in recovering including water management systems, from domestic and family violence, but performed to standard. In addition, we also raise awareness through media are currently celebrating the longest injury- campaigns, workplace presentations, free period in the history of Port Waratah, public events and community partnerships. having to date, recorded more than ten Read on to find out how to show your months without a recordable injury. support for this important initiative.
Delivering Sustainable Outcomes in 2020 Port Waratah has released the 2020 Sustainability Report, as part of an annual reporting suite, to share our performance openly and proudly with key stakeholders and the local community. The suite includes the Sustainability Report, Financial Report, Modern Slavery Statement and an accompanying Sustainability website that offers an engaging digital experience. The Sustainability Report centres on material issues such as regulation and licensing, air quality, water and noise management, communication and engagement. We performed strongly in 2020, marking the ninth year of exporting more than 100 million tonnes of coal. The report highlights the way we proactively and collaboratively build long-term partnerships across the Hunter Valley Coal Chain and focus on remaining as efficient as possible and providing service flexibility to meet our customers’ needs. Gus McConnell with Mark Feeney taking to the sand to test out the Freedom Trax We achieved many significant environmental projects and at Cooks Hill Life Saving and Surf Club. improvements in key areas such as dust management, potable water consumption and waste diverted from landfill. There is still work to do to improve our environmental performance and we will continue Barrier-breaking: to strengthen our management approach. Through our Community Investment and Partnership Programme, Freedom Trax we invested $750,000 in 107 projects, initiatives and programmes Port Waratah is proud to partner with Cooks Hill Life Saving that address specific needs and contribute to the sustainability of and Surf Club to enable the purchase of a Freedom Trax machine our community. received in March. To explore the reporting suite and experience the sustainability The Freedom Trax is a motorised wheelchair track attachment website visit pwcs.com.au/who-we-are/annual-reports that transforms a manual wheelchair into an off-road vehicle that will travel across sand. It provides people with a physical disability, the freedom to enjoy the beach with minimal additional assistance. Gus McConnell took the Freedom Trax out for a spin. “I’m on the beach, I can move myself around, and I don’t have to rely on someone else,” Mr McConnell said. “It’s seriously life-changing.” The machine sets a new benchmark for disability access by providing a more inclusive community and enabling people with a disability to enjoy new experiences on our Newcastle beaches.
Local Voices Community Survey: Key Results The results from the latest Local Voices 761 COMPLETED SURVEYS IN MARCH 2021 Community Survey are in! Telling us how you feel about Port Waratah helps us understand 2800 SINCE 2018 SURVEYS COMPLETED where the community thinks we are doing well and where $13,470 there are opportunities for us to improve. Our Local Voices community surveys have been an invaluable tool for the community to confidentially share with us their thoughts, opinions and expectations. The latest pulse survey was held in March and collected responses COMMUNITY REWARD FUNDING from 761 participants – our largest number of responses in a survey to date! The greatest indicator of the community’s attitude towards UNLOCKED SINCE 2018, DISTRIBUTED Port Waratah is trust and acceptance, which has been consistently TO 15 COMMUNITY GROUPS positive across all surveys. The community’s thoughts on Port Waratah’s local economic contribution over the last six months 5 5 50% saw a positive increase since the last survey. 3.1 3.2 While the community’s satisfaction with Port Waratah’s management of environmental impacts remained steady, the survey highlighted an opportunity for us to share with the community more TRUST ACCEPTANCE OF PARTICIPANTS LIVE examples of how we actively work to improve our environmental IS STABLE IS STEADY IN PORTSIDE SUBURBS performance. We thank everyone who participated for their time and feedback. Visit pwcs.com.au/survey to read more about Local Voices and survey results. Register for Pulse Survey #2 in September. Book a FREE site tour of Port Waratah Want to see Port Waratah operations and get up close to our massive machines? Book a site tour! Our vehicle-based tours run all year and take 1.5hrs with an expert guide. Large group options available. Visit www.pwcs.com.au/community-environment/site-tours
Shining purple light for domestic violence prevention Port Waratah’s Carrington Terminal shiploaders are shining bright against the night sky every night during May to help raise awareness of domestic and family violence. Make sure you get a chance to view the purple lights! For the project, Port Waratah has joined forces with Got Your Back Sista, a local community organisation in Tighes Hill that specialises in supporting women and their children to start a new life after escaping the trauma of domestic violence. Domestic and family violence is too prevalent in our community. The latest statistics tell the horrific story: 1 in 5 Australian women and 1 in 20 men have been subjected to physical and/or sexual violence by a current or previous partner. Our hope is the initiative encourages conversations about domestic violence in our community and strengthens awareness of support services available for those who need it. We’re inviting our community to participate in the project by taking a photo dressed or decorated in purple or with a ‘Say NO to Domestic Violence’ sign to be part of a social media awareness campaign. Get involved! Post your ‘purple’ photo with #LightItUpPurple and #SayNOtoDomesticViolence or send it to communitypartnerships@pwcs.com.au. Raising awareness: Melissa Histon and Peree Watson from Got Your Back Sista. The shiploaders at Carrington shining purple during May. Saying NO: our Sustainability and Corporate Affairs Team.
In The Community A Celebration of our Community Partnerships Last month we celebrated our treasured community connections at our annual Community Partners event. The charming Hunter Wetlands Centre provided the perfect backdrop for the networking event, which welcomed around 80 guests on the evening. The casual get-together is our way of saying thank you to all of our valued Community Partners and the evening also provides an opportunity for our guests to make new and strengthened connections with other organisations in our community. We shared an overview of our business performance Trudie Larnach and Kerry Walker from Rainbow Club with Hennie du Plooy. during 2020, including how we changed the way we work to continually care for our team and ensure the delivery of our services to the Hunter Valley Coal Chain and its customers during a globally challenging time. Our Community Investment and Partnership Programme was also delivered differently last year, which saw us once again deliver $750,000 by responding to the needs of our local community, in particular portside suburbs, during the peak of the COVID-19 pandemic. During the year that was, we were so proud of the resilience, agility and innovation that many of our Community Partners displayed, and that’s worth celebrating! Hennie du Plooy. Karen Marples with James McGill from Carrington Public School. Mark Feeney, Renee Ryan from HunterNet and Mary Busteed. Guy Clegg and Kye Robertson from Charlie’s Run 4 Kids with Glenn Cook.
Port Waratah employees fundraising for local charities Just one way that we like to give back to our community is by supporting our employees in their various fundraising pursuits. Many Port Waratah employees are passionate about supporting local charities and organisations that are doing great work for those in need in our region. After a year of being unable to participate in many fundraising events and initiatives, our team have wasted no time in 2021 and have already been involved in a variety of fundraising initiatives this year. During March, our Process Improvement Officer, Andy, joined some friends and participated in the “Laps for Life” fundraiser to support reachout.com who provide support services to help reduce the rates of youth suicide. The team of friends, “Team Gus” came together in memory of a young friend. The team each committed to swim an average of 1km per day which was quite a challenge as none of the team members were regular swimmers. However, through rain, hail, shine, rain and more rain…they got the job done, reached their goal and raised an amazing $13,375 for their efforts. Well done! Hilary and Adam on the road. The Westpac Rescue Helicopter, Wests Cycle Classic was held from 24-28 March. Hilary and Adam from our Maintenance Services Team participated in the event and rode just over 250kms around Mudgee’s beautiful back roads set amongst rolling hills, farms, wineries and bushland. As a team, they raised $3,340 of the $47,442 funds raised from the ride, which will support this important service in the Hunter Region. While they were on the ride, the Westpac Rescue Helicopter winched an injured man out of Glenrock, an area many of us enjoy locally, which really brought home to Adam and Hilary, why they were pedalling away on a sunny day. Andy at his local pool. The Cancer Council March Charge is an annual event that raises funds for cancer research, prevention and patient support services. This year our Customer Relations Team put their joggers to good use and stepped up, walking a total of 843kms during the month and raising $884. Great work team! Michelle, Talia, James and Katrina stepping up for the Cancer Council.
WHERE DID THE COAL GO IN 2020? CHINA SOUTH KOREA INDIA 9% 3% 13% JAPAN 47% TAIWAN 15% A DIVERSE CUSTOMER BASE 38 with 2% shipments THAILAND being made for 7% 4% different producer OTHER MALAYSIA or trading companies Due to rounding, numbers may not add up precisely to the totals and percentages provided. Cover Page: Photography by Rick Garside, Maintenance Services Planner. If you would like to comment on Port Waratah Community News, please email contact_us@pwcs.com.au or call on (02) 4907 2280 (24-hr Community Enquiries Line) Produced on 99% recycled paper Find us on
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