Of Ynyshir Gareth Ward - Safety first - Harvest Fine Foods
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MARCH 2021 Safety first A FOCUS ON HYGIENE AND NON-FOOD PRODUCTS LEADING LIGHT Gareth Ward 5 023616 476309 of Ynyshir
Gourm Brioch et e Buns BAKERY PRODUCTS for the out of home & delivery sectors Vegan Brioche Premium Floured Baps karafs.co.uk karafsbakery
THE COOKS CALENDAR March 1/ St David’s Day 1 - 7/ British Pie Week 14/ Mother’s Day 17/ St Patrick’s Day ... 20/ First Day of Spring For st art ers 25/ International Waffle Day April March marks the end of a dark winter and the 1/ April Fools Day coming of spring. New season ingredients such as Lemon Sole, the star of our Eat the Season feature as well as spring greens, beetroot, leeks, 4/ Easter Sunday carrots and so much more are a great reminder that summer and better times are on the way. 20 - 25/ Allergy Awareness Week This issue we’re celebrating the brilliant talent we have in all www.allergyuk.org corners of the foodservice marketplace who are, in spite of the limitations, continuing to push forward and innovate in their sectors. 21/ National Tea Day www.nationalteaday.co.uk First, we have our cover star, Gareth Ward of Michelin starred restaurant Ynyshir sharing with us his story, top tips and a stunning recipe from the Ynyshir menu in our Leading Lights feature on pages 39-41. 23/ St Georges Day 29/ Stop Food Waste Day Looking to the education sector we have a special edition of our Five Ways to Use feature on pages 24-25 where we interview Darren Creed, chef lecturer at Loughborough www.stopfoodwasteday.com/ College, the first college to be awarded the Craft Guild of en/index.html Chefs College and University Accreditation, a fantastic attainment which is particularly special considering the difficulties we all faced in 2020. As takeaway and delivery operations continue to be the sole revenue stream for hospitality caterers, we have two features YOU C specifically focused upon developing an offering for this LOTS O AN FIND market. First we have several leading operators, chefs and NEWS, F UP TO INDUS DATE brands sharing their recipe inspiration and menu ideas in our AND M TRY AD bumper Melting Pot feature on pages 30-33. Then on page 37 ENU IN VICE SPIRAT we share content from the new ‘Take Out to Eat Out’ e-Book AT WW ION STIRIT W. which contains advice and tips from some of the best UPMAG expertise in the industry on how to develop and market an AZINE. CO.UK ‘at home’ dining offer. We hope you enjoy our March issue, please do share your feedback with us at editor@stiritupmagazine.co.uk 03
ot Lights ing Melt 30 P eading L 39 NEWS ADVICE INSPIRATION TRENDS 05 12-13 07 05 Readers’ Lives Health & Welfare Eat the Season Plate Arrivals The importance of hydration Lemon sole Taiwan 09 Customer Profile 15 10-11 30-33 Faith in future generations Education News From Country Range Melting Pot The breakfast club Fresh ideas for 29 24-25 food-to-go & delivery The Marketplace 17 Five Ways to Use Hospitality Five bean salad & interview 43 47 The future of tipping with Darren Creed KAM Media Insight The Country Club Generation Z have arrived! 19-21 37 49 Category Focus Special Feature 51 Food & Industry News Hygiene habits Developing an ‘at home’ Food for Thought dining offer Inspirational plates 23 for spring menus The Green Gauge 39-41 Starry eyed for sustainability Leading Lights Gareth Ward 45 Advice From the Experts Everyday creativity in care Contact us ... As part of our environmental OUR EDITORIAL PARTNERS... Writers Design & Print policy this magazine Lindsey Hoyle Eclipse Creative is printed using Sam Houston www.eclipsecreative.co.uk vegetable oil based Jackie Mitchell Front Cover ink and is produced to high environmental Subscriptions Telephone: Gareth Ward photographed standards, including 0845 209 3777 by Tim Green Photography EMAS, ISO14001 and stiritup@countryrange.co.uk FSC® certification. stiritupmagazine.co.uk 04
spitality Ho PLATE ARRIVALS 17 Taiwan Delivering on-trend dishes from around the globe Taiwan, an island once snubbed by y19 the Chinese as a mudball across the Categ or sea, was named ‘Ilha Formosa’ or ‘beautiful island’ by the Portuguese Focus who discovered it in 1590. Home to the inventors of bubble tea and instant noodles as well as the largest collection of Chinese art in the world, this little island is a gold mine of beautiful scenery, art and delicious cuisine. Taiwanese cuisine is heavily influenced by dishes that originate from various parts of China, especially the Fujian province, as well as including traditional native dishes and local derivatives of Japanese cuisine. BEEF NOODLE SOUP Considered to be the national dish of Taiwan, this dish is a combination of slow braised beef with soft noodles, pickled mustard greens and ive w ays the signature five spice powder of star anise, F cloves, Chinese cinnamon, Sichuan pepper and fennel seeds. Each restaurant in Taiwan to use 24 has their own closely guarded secret recipe. FAN TUAN A perfect on-the-go breakfast dish which is an oblong of hot sticky rice stuffed with eggs, pork floss (a sweet-salty dried pork), pickled radish and cruller, which is a churro or donut-like dough which is deep fried and cut into chunks. Readers' Lives SHAVED ICE Taiwan is famous for its super sweet desserts, and this dish is no exception. Flavoured blocks of ice are shaved into takeaway style tubs and loaded with a selection of taro (sweet potato balls), 1. NAME: James Hoare croûte topped with foie gras, a turned tapioca balls and grass jelly then finished with mushroom and red wine reduction a sweetened condensed milk or sugar syrup. 2. JOB TITLE: Group housekeeping services manager in charge of the 9. WHAT IS YOUR MUST-HAVE TAIWANESE FRIED CHICKEN Served catering and housekeeping across KITCHEN GADGET? A decent set all day and night, Taiwanese fried chicken all sites of kitchen knives, my go-to brand is deep fried twice giving it a crumbly, crunchy is Victorinox texture. The chicken is then tossed with salt, 3. PLACE OF WORK: Amesbury Abbey 10. WHAT IS YOUR TOP CULINARY TIP pepper, basil leaves and dusted with Group which is a family owned Group FOR OTHER CATERERS AND CHEFS? five spice powder for a tasty snack. spanning 4 decades specialising in Use distilled vinegar when cooking red independent living as well dementia BRAISED PORK RICE The cabbage, it stops the colour leaking and nursing care (Amesbury Abbey, ultimate Taiwanese comfort food, which Sutton Manor and Winton in the UK and 11. WHO IS YOUR INSPIRATION AND is far from fancy or complicated. The dish is Monte da Palhagueira in the Algarve) WHY? A chef called Dave Marriott, head made of a fatty soy-braised Pork belly simply chef and lecturer, at Guildford college served over steamed white rice. 4. WHAT ARE YOUR TYPICAL who trained me and is great friends WORKING HOURS? 42 hours with Anton Mosimann Taiwanese 5. HOW LONG HAVE YOU WORKED Fried Chicken 12. WHAT IS YOUR COUNTRY IN THE CATERING INDUSTRY? RANGE PRODUCT AND WHY? 37 years The Sweet Chilli Sauce, it’s versatile and can be used 6. WHAT IS THE MOST INTERESTING in a variety of dishes to add FACT ABOUT YOU? I served Prince depth of flavour and a little kick Philip as a waiter in my formative years 7. WHAT IS YOUR FAVOURITE CUISINE? Classic French cuisine Country Range Sweet Chilli Sauce 8. WHAT IS YOUR SIGNATURE DISH? Pack size: 700ml Tournedos Rossini fillet steak served en 05
Lemon Sole IN SEASON: EAT THE SEASON 1/ Message from George McIvor, SENSATIONAL Chairman of The SEAFOOD Master Chefs of The first recipe created Great Britain by Jodie is this stunning dish where The Master Chefs of Great Britain fillets of lemon sole have been was formed in 1980 to provide a paired with West Coast langoustines, forum for the exchange of culinary spinach and a shellfish foam in what ideas and to further the profession is a true celebration of seafood. through training and the guidance 2/ of young chefs. This issue we have two fantastic MUSSEL-LING IN recipes that have been created by Jodie’s second dish Jodie McKenna who is a student is a delicious, fresh currently undertaking recipe where the lemon sole is the SVQ Level 6 complemented by fresh peas, mussels Professional Cookery cooked in cider and a brown butter course at South sauce. Lanarkshire College. OFFICIAL TASTING NOTES 3/ TACO ‘BOUT IT The lemon sole is lightly spiced with garlic, chilli and lime then pan-fried to deliver bags WASTE NOT WANT NOT When it comes to the ‘fin-to-gill’ of flavour. The toasted tacos are filled eating trend, it’s Lemon sole is a flatfish from with the lemon sole, avocado salad, difficult to know the family Pleuronectidae pickled onions and finished with a zesty where to start. which is native to shallow Hellmann’s Real Mayonnaise. Look at your menu 4/ Northern European seas. to understand Usually, the fish is reddish SIMPLY SERVED which parts brown in colour with speckles Arguably the best way to of your fish or of orange, yellow, pink or serve the delicate flavours seafood are green and an orange patch of lemon sole is simply with a light usually thrown behind its pectoral fin. butter sauce. In this recipe capers away then look at Notes: Lemon sole has a have been included along with lightly different recipe delicate, sweet white flesh grilled asparagus tips to balance out ideas and uses and, traditionally, is best the dish. for those parts. You can start by 5/ cooked simply, either grilled or fried, and served with a light making simple sauce. FISH SUPPER changes such Fish and chips is as keeping the Fun Fact: The lemon sole isn’t skin on, ensuring undoubtedly a takeaway actually a sole at all, nor does its delicious and favourite across the nation. Switch it taste of lemon. It’s actually a crispy then work up your fish and chip offering from flounder and the lemon part of towards using your usual fish to lemon sole goujons its name comes from the the more unusual served alongside delicious thick cut French word ‘limande’ which is parts of the chips and tartare sauce. used to refer to most flatfish. fish such as the Recipes supplied by: 1 & 2. Jodie McKenna, South Lanarkshire College cheeks, tongues Professional Cookery Course Student, 3. Unilever Foodsolutions and livers. Visit www.stiritupmagazine.co.uk/recipes for full recipes. Also In Season: Spring Onion Passion Fruit Sorrel Spring Lamb Rhubarb Purple Sprouting Broccoli 07
With food- the mark to- et fo go to hi r t £24 ecast by 2 .4bn your 024, give cust the r omers take eal awa taste y • Up to 3 hours’ hold time • New quarter slice and self serve boxes • New branded hot-hold equipment for self-serve day or night • 6 takeaway flavours, including 2 NEW vegan pizzas YOUR GO-TO PIZZA EXPERTS oetker-professional.co.uk *Sources: IGD Food to Go Market Growth Forecast 2019 - 2024
CUSTOMER PROFILE Faith in You wouldn’t think that food would be one of the most memorable highlights when youngsters future generations Andy Robinson, chief executive of the Lindley Educational Trust, themselves, the pressures of everyday life are left behind and, activity but the memories that will be long-lasting will be the night in are recounting tales of their commented: most importantly, they have fun.” the dormitory, the flapjack, the first outdoor pursuits trip but lasagne or the roast potatoes.” that is often the case when “Now more than ever, the future As you can imagine, after a day it comes to visitors of the generations need all the help they of active pursuits and learning in The kitchen team at Hollowford Hollowford Centre. can get if they are to reach their the glorious outdoors, visitors tend comprises of head chef Claire potential in life and the great to have a big appetite so the food Pritchard with a talented team of four The residential base of the Lindley outdoors can play a crucial role in and drink plays a huge part in chefs supporting her. Menus and Educational Trust, the Hollowford that. At Lindley, we continue to the overall experience at the dishes are created to ensure meals Centre can accommodate and empower young people through Hollowford Centre. are properly fortified and provide the cater for 140 tired bodies and outdoor pursuits to help them guests with everything they need for hungry mouths, while providing a develop core strengths, positive Andy Robinson continued: their adventures but great taste and whole host of outdoor activities and relationships and communication flavour is just as important. “I really can’t stress how important courses such as caving, kayaking skills. We work with schools and the accommodation and food and climbing in the Peak District. employers looking to develop element of the trip is to the The Lindley Educational Trust graduates and apprentices, as well all-round experience. We want as alongside local communities Claire Pritchard said: was set up in 1965 and, backed the food experience to be as by Christian values, set out to ensure where a lot of funding has boundary-pushing and high level “All our food is freshly that young people, regardless unfortunately disappeared.” as all the other activities we provide prepared and we strive of their background, race, sex, are. Whatever the age, guests need to keep the menus and “Our trips, courses and activities the dishes varied and religion, ethnic origin, disadvantage challenge and take individuals out the right food to keep them fuelled or disability, had the opportunity to and focused, a big feed is always seasonal. We do get a lot of their comfort zone. Whether they of return guests and our experience and benefit from the are kids, teenagers or young adults, welcome at the day’s end. great outdoors. favourites such as steak they learn valuable “When we’re working with primary pies, Mexican wraps and lessons about schools, it is not unusual for homemade cakes are children to come to us who have always mainstays. We love Above (main) never stayed away from home or working with our Country Arial view of who have never sat at a table to Range Group wholesaler the Hollowford eat a meal. Here, they’re eating and the Country Range Centre together and having a cooked ingredients continue to play breakfast, a solid packed lunch a key role in our dishes. My Left and a cooked meal in the evening. one secret dish, if you have A team of kids enjoying one That’s as much of a first for many of 140 hungry and tired kids of the many our school visitors as is caving or is bangers and cheesy Hollowford climbing. If you asked them what mash - as it never fails to outdoor they remember about the trip to activities put smiles on their faces.” Hollowford, they may mention one 09
REASONS TO CELEBRATE 14th March Mother’s Day ETAILS ULL D FOR F OF AL L PR O DUCT S N ON Apple Cinnamon Roses HO W R E C IPES S WW. AND ISIT W H IS PAGE V O.UK T NGE.C Mother’s Day is one of the biggest days in the catering TRYRA COUN calendar, and this year’s is set to be restricted in terms of being able to eat out and celebrate with family in the traditional sense... Flexibility and contingency plans are essential, but the day presents plenty of opportunities to create family focused events in care settings and provide a variety of meal options across all day parts for families to order, ensuring that mum doesn’t need to cook on Mother’s Day! HERE’S OUR TIPS FOR A MUM-UMENTAL CELEBRATION: • Breakfast/Brunch – Start how you mean to go on by making the first meal of the day an occasion in itself. Mix up the menu, launch specials or even go bottomless with a pick and mix menu of delicious takeaway options. Within a care setting, think classic dishes such as Eggs Benedict, a selection of finger foods or even add some international flair to the occasion with options such as a Texture Modified Mexican inspired Huevos Rancheros. • Desserts – Sweet treats are vital for a perfect Mother’s Day Red Cherry Roulade offering. Country Range has a wide selection of desserts from classic Individual Sticky Toffee Sponge Puddings and an indulgent Triple Layer Fudge Cake, to show stoppers such • Takeaway – Think outside the delivery box. Consider what as our Irish Whiskey Cream Cake and Cherry Ombré Cake. usually works well around events such as Mother’s Day and For those making desserts from scratch, try our Dark Chocolate make a few tweaks to ensure your offering works as a takeaway and Cinnamon Fondant or Baked Vanilla and White Chocolate or delivered option. Think of options such as click-and-collect Cheesecake recipes for pure indulgence. bottomless brunches and pre-prepared afternoon teas, to delivered dessert selections or four course menus. Communicate your offering early to ensure customers are enticed and can pre-order their options in plenty of time. OUR FAVOURITE COUNTRY RANGE PRODUCT HAS TO BE THE TRIPLE CHOCOLATE MUFFINS. THE GOOEY BITS IN THE MIDDLE ARE TO DIE FOR! – HOTEL, CUMBRIA • DIY Kits and digital tools – Taking things one step further, the families who usually take mum out for a meal on Mother’s Day and aren’t able to may still want to wow mum with a meal at home. You could provide DIY meal kits or ‘how-to’ videos such as how to decorate a Mother’s Day celebration cake and so much more. • Special diets on a special day – Your customers or residents can have a multitude of specific requirements whether that be catering for lifestyle choices such as vegan or vegetarian, or for those who have allergies, intolerances or other medical requirements. The key here is to have a flexible menu that is easy for you to amend where relevant. Country Range can help with products such as our gluten free Handmade Carrot Cake, Chocolate Cake or Sticky Toffee Puddings which are fantastic products that any customer would be happy to be served, therefore removing the need to stock two similar dessert varieties. 10
NEWS FROM COUNTRY RANGE 1 st-7th March Live and let pie When it comes to handheld to claim a ‘piece of the pie’ food and savoury snacks, the and showcase their skills and humble pie has to be one of the imagination. Whether it’s by world’s most famous and age- utilising the latest seasonal old pieces of gastronomical produce or adding global creativity and design. Sweet flavours, the forever improving or savoury with an endless list Country Range portfolio has of fillings, pies are thought to always put pies on a pedestal. have been first eaten by the Sweet and savoury finished Egyptians in the 5th century pies and pasties are available BC. The Greeks were the for convenience but the next pie-oneers to realise the unbeatable range also includes pleasure and introduced the a vast selection of fillings, Chicken and Waffles concept of pastry before the flours, seasonings, spices and Roman conquest helped boost other special ingredients for the fame of this novel and those looking to make the functional snack spread perfect pie from scratch. yet again. Our development chef Paul Fast forward to present times Dickson has utilised a whole and the pie continues to be host of Country Range a proud part of the nation’s ingredients including Country weekly diet with around 75% Range Fresh Chicken Breast of us enjoying at least one pie Fillets, Puff Pastry Block and a month1. The ultimate and Chicken Bouillon Paste to versatile hot grub, pies are the create these amazing Chicken, perfect on-the-go snack for Leek and Mushroom Pies. As lunch, dinner or even dessert they are created in individual so it’s no surprise that the portions, they’re perfect as industry in the UK alone is a takeaway or delivered main worth over £1 billion. course option with a variety of sides, they can also be As British Pie Week kicks made in advance and frozen off again on the 1st March, for use later. chefs and caterers across the foodservice marketplace For the full recipe visit www. have a fantastic opportunity countryrange.co.uk/recipes 25th March INTERNATIONAL WAFFLE DAY For something a little different this March, it could be time to get your waffle on. International Waffle Day was created in Sweden, where they have supposedly been eating these loaded treats since the 1600s. Whether used for breakfast, as part of a delivered bottomless brunch offering, dessert, main course or snack option, waffles are not just for the sweet lovers, they are incredible when used alongside THE savoury ingredients too. CO SIZE O UN FT Try our amazing Chicken and Waffle recipe this month, T TRA RY RA HE made using our Country Range Sweet Belgian Waffles Individual Chicken, CO R DIT IO NG E alongside marinated and baked chicken thighs ARE NISH P NAL Leek and Mushroom Pies’ THE PERF ASTIE Y EC S and a hot and spicy maple syrup, topped with spring onions and coriander. FLA HAVE T AND VOU AG R. – REA For the full recipe visit www.countryrange.co.uk/recipes O XFO SCH T RDS OO HIR L, E
m por t an c e T h e i a t i on of h y d r Ensuring elderly people in care homes drink enough liquids is an ongoing challenge. Dehydration is a common problem with 37% of older people who are acutely admitted to hospital being dehydrated.1 Research has shown that being thirsty can have a 10% reduction in cognitive ability2, while 20% of older adults in residential care have low- intake dehydration3. Sue Cawthray, National Chair, National Association of Care Catering (NACC) says “It is important to ensure residents have access to and are taking in the appropriate levels of fluid for their individual needs. As we get older our water content decreases so the risk of dehydration increases. Also, with age our thirst response is not as effective, so our awareness of hydration lessens. Dehydration can trigger a reduced appetite too, increasing the risk of malnutrition and malnutrition-related illnesses. Of course the objective should be to keep residents hydrated before dehydration occurs. Dehydration is preventable and awareness and training is key to help ensure that it is avoided.” TIPS ON HOW TO INCREASE - Variety is key FLUID INTAKE to encourage Regular drinks should be provided residents to throughout the day and not just at keep hydrated. mealtimes. Sue Cawthray from the Have a chat to NACC has the following advice: them and find out what their favourite drinks are. If they can - Offer residents a drink drink something they enjoy and when they get up that may bring back fond in the morning memories, they are more likely and a full glass to drink it! There’s plenty of of water with variety from water, flavoured medication. water, soft drinks, juices, smoothies to hot beverages. - Ensure drinks are always accessible and for those who - Food is a great way of keeping need assistance with drinking, set residents hydrated so serve reminders to make sure they get food with high water content regular drinks. such as ice lollies, ice creams and sorbets, salads, jellies, as - If possible, set up a well-stocked, well as fruit and vegetables. visible drinks station for Fluid intake also comes residents who are able to help from sauces so there themselves. This will help to are opportunities for keep residents aware and good hydration when interested in having meal planning. regular drinks. stiritupmagazine.co.uk 12
HEALTH & WELFARE T he Cup that Cheers Tea is a popular beverage in care homes, with residents drinking an average two to three cups of tea a day, while the healthcare sector has the second largest sector value share for tea (22.2%) according to the Tetley Tea Report. Offering a variety of tea blends will help keep residents interested in keeping hydrated. Michelle Jee, Tetley Senior Brand Manager, Out of Home, has the following advice. “Talk about food and drink often, as gathering opinions on choices is vital to discovering how best to accommodate the needs and tastes of residents. Regular afternoon teas bring residents together and encourage socialising which is beneficial to health and wellbeing. It’s important to make keeping hydrated a fun and interesting experience for older people.” NUTRITION AND - Monday – Big Breakfast Tetley’s new Digital Activi-Tea Kit is a fun education tool - Tuesday – Snacky Tuesday HYDRATION WEEK - Wednesday – Global to help you engage with residents about the importance of hydration. Hosted on a fully online platform, a variety 14-20 JUNE 2021 Afternoon Tea of resources can be downloaded. These include - Thursday – Thirsty conversation cards, nostalgic quizzes and DIY party The annual awareness campaign Thursday bunting. Choose music for your event from the collection Nutrition and Hydration Week, which - Friday – Fruity Friday of playlists available offering a selection of relaxing, celebrates its 10th anniversary this - Saturday - Smoothie Saturday upbeat or seasonal sounds. Another feature is the Tea year, takes place from Monday 14th - Sunday – Sundae Sunday Tour game which can be carried out as an individual June to Sunday 20th June. Its aim is activity or as part of a group to keep residents moving. to bring people together to create • For recipe inspiration download For more information, visit www.carekits. energy, focus and fun to highlight the Nutrition and Hydration Week tetleyfoodservice.co.uk and educate people about the value Recipe book from the website which of food and drink in maintaining is full of ideas such as Avocado and The Tetley Hydration Handbook provides advice and health and wellbeing. Egg Topped With Bacon, Macaroni ideas on how to ensure residents are well hydrated. It and Cheese, Bolognese Bake and can be downloaded here: It is a great opportunity to educate Vegetable Purees. http://tetleyfoodservice.co.uk/downloads/Tetley_ and raise awareness for the need for Care_Channel_Guide.pdf hydration and nutritious food not only • Set up a small team to help plan among care home residents, but also and deliver the week. senior management and your team. • What resources or equipment do The highlight of the week is the Global Tea Party which takes place you need such as audio and visual equipment or additional tables and Jelly Drops on Wednesday 16th June, when you chairs. Check with the facilities team are encouraged to hold a tea party. about health and safety concerns. A fun and alternative way to help residents maintain their fluid intake are Jelly Drops, brightly coloured, teardrop It’s also a good idea to download • Spread the word – let people shaped sugar free sweets made up of 95% water and the Nutrition and Hydration Charter know about what you are planning electrolytes. They are the brainchild of Lewis Hornby who from the website and display it as it by displaying posters, downloadable came up with the idea after his Grandma Pat, who had shows commitment to delivering from the website and e-newsletters dementia, was admitted to hospital with dehydration. He high quality nutrition and hydration. and social media to help get the spent a month at his grandmother’s care home working word out. with doctors, dieticians and speech therapists to come up Here are some tips and advice on with the concept. Each tray contains 24 jellies which is how you can plan ahead to make Don’t forget to share your week on equivalent to 300ml of water. Flavours include strawberry, the most of Nutrition and social media – tweet photos from your raspberry, blackcurrant, orange and lemon and lime. Hydration Week event to @NHWeek and @Stiritupmag using the hashtag #NHWeek. Designed to supplement normal fluid intake, they can be • Decide what type of event or www.nutritionandhydrationweek. offered alongside meals, daily cuppas or while giving out events you will be holding. Try co.uk/ medication. They can also be chopped and mixed into holding a different themed event ice cream or puddings to provide an extra water boost. everyday, the 1 Ahmed M El-Sharkawy, 2015 choices are 2 (0.8-2% dehydration in older people), Rogers Jelly Drops received a £100,000 research and endless. For et al, 2001 development investment from the 3 Diane K. Bunn, 2019 example; Alzheimer’s Society. In return the company will donate 1% of its profits to the charity. “Highlight and educate people about the www.jellydrops.com value of food and drink.” 13
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EDUCATION Theae kfast r B lub C ADVICE ON WHAT TO SERVE CHILDREN FOR BREAKFAST Looking for inspiration and ideas on what to provide children for breakfast? Helena Gibson-Moore • Poached or scrambled eggs on wholegrain English muffin with mushrooms or spinach from the British Nutrition Foundation It’s important for children to place a food order. Food is • Porridge topped with pumpkin has the following healthy breakfast delivered direct to the schools seeds and chopped fruit to start the day with a suggestions: healthy breakfast so they either weekly or fortnightly.” • Remember to provide a • Wholegrain toast with peanut are able to concentrate Traditionally, partner schools hold butter, and sliced banana drink too – good choices are and focus at school. breakfast clubs for children before water, lower fat milk, fruit juice/ the start of school. “During the • High fibre, un-sweetened fruit smoothies (max 150ml The Magic Breakfast charity works breakfast cereal with semi- pandemic we had to adapt our serving/day) with 480 schools ensuring that over skimmed milk topped with 48,000 children have breakfast. model and thanks to our partners, For more information visit https:// were able to reach children at home fresh/dried fruit In addition to providing food, the www.magicbreakfast.com/ and charity’s team offers nutrition and via fortnightly take-home breakfast • Baked beans on wholemeal https://www.nutrition.org.uk/ allergen guidance to partner schools packs or delivering directly to toast with grilled tomatoes and advises on post breakfast children at home,” says Emily. activities such as book clubs and exercise sessions. HOW TO START A BREAKFAST CLUB Magic Breakfast’s breakfast is designed to give children energy, One of the most effective ways to protein, vitamins and minerals ensure children receive a healthy and is low in salt, sugar and fat breakfast is to run a breakfast club. complying with government Here is some advice from Magic school food standards. These Breakfast on how to start one: ‘magic’ breakfasts consist of Choose which kind of cereal, porridge, bagels, beans, provision you would like to milk and fruit juices. run – a breakfast club, classroom breakfast, grab and go, or a How do schools work with combination of all three Magic Breakfast? Think about logistics such as Schools can apply to become a staffing and any equipment partner school, which means they Case Study around 60 children attended the you would need will receive expert support and Breakfast Club every day. Although Willow Primary School in Run a stigma check. Make food aid to reach children at risk We also fed breakfast to a further Tottenham, London, ran a paid-for sure any child who is at risk of hunger. Emily Frezza, School 240 children each day in their breakfast club, it decided to work of hunger can access breakfast Partner Team Leader says “Schools classrooms.” with Magic Breakfast “to ensure that without stigma or barrier. Ideally, can submit an expression of interest every child at risk of hunger would As a result of the pandemic, they would not even need to ask form via our website. For a school have access to and be encouraged when the school resumed last for something to eat in England to qualify at least 35% to take up a healthy breakfast in September, the breakfast club of pupils should be recorded as Let your school community school,” says Umarani Nathan, was stopped, “but instead we eligible for pupil premium.” In know about your new breakfast Parental Engagement Lead. “In now provide bagels every day to Scotland, other criteria apply. provision – celebrate what your conjunction with the charity, we around 450 children. These along Once funding becomes available, launched Wake Up Magic Breakfast school can offer with a launch plan with some fruit are a highlight of a School Partner from the charity Club free of charge alongside our including posters, family breakfast the children’s morning. Families will arrange a visit (social distancing existing club for families with and themed days have been given Magic Breakfast regulations permitting). Emily says younger siblings to come in and food parcels at home and are Watch the children enjoy the “School partners work with the have a family breakfast. This created grateful to receive the support new breakfast service and see school to decide on the best model a warm and inviting space for this amazing charity gives,” how much it benefits them, as well of food provision, then they are able children. Prior to the pandemic, says Umarani. as the whole school community 15
HOSPITALITY T he Future of Tipping BrewDog to staff to be at the top of their service, staff retention over £300K, the platform Retail game and then gives absolute and motivation.” launched across the pond in Director trust to customers that the tip they California last November and has As of January 2021, the James Brown give goes to the right person. big plans for a state-wide roll out company has over 550 active first noticed They can even leave messages in March, alongside further sites using TiPJAR in the UK such the threat to staff members, as the human- expansion in Dublin, Germany, as BrewDog, Yard Sale Pizza, to-human appreciation can be just France, Spain and Scandinavia to staff Honest Burgers, Pizza Pilgrims as important as the monetary.” later in 2021. tips after and Red’s True Barbeque. launching the TiPJAR also has options for group With over 60,000 tip company’s tipping that includes a custom transactions to date totalling first cashless bar in Canary branded portal and gives Wharf in 2018. businesses access to valuable data including customer reviews. Realising that the amount Businesses also have the option generated in staff tips was to include a percentage donation significantly lower than other to charity via the platform. sites, James saw a big problem JAMES BROWN CONTINUED: looming for hospitality employees “The data we’re seeing on tipping as contactless payments practise is incredibly interesting continued to make cash a thing and I’m not sure it’s an area of the past. that has been analysed like this Inspired to provide a solution, before. For businesses with their it didn’t take him long to reach custom branded portal, they can tipping point and in the spring of easily manage all aspects of their 2019 with Alex Moore, Founder tipping but they can also access of Rosa Thai Café, also on board, fantastic insights to improve TiPJAR launched in the UK. A twenty-first century technological fix to the age-old With the outbreak of hospitality professionals for and then waking up and tipping and often controversial subject, the COVID-19 pandemic hospitality professionals, we’re the next morning. We’ve tipped TiPJAR allows consumers to decimating the hospitality proud to have enabled a huge tipping on its head.” remunerate and praise staff industry and only number of generous Brits to TiPJAR is already offering its directly, offering a low-cost increasing the strength make donations of support. In fact, service to other sectors such as practical and ethical tipping of contactless payment, one of our busiest Tuesdays was busking, yoga teachers and even solution. The system uses James explains why the the lockdown pre-Christmas online gamers, plus is launching high-tech integrations to table when there was an unbelievable power of TiPJAR has grown: Tap to Tip later this year, making payment apps, credit card amount of support being shown it even easier to tip staff in venues. machines and in some cases “Two years ago, we set out on a to hospitality staff. For hospitality A lot has happened for the QR codes. mission to help the millions of venues, delivery used to be a nice company in a short space TIPJAR FOUNDER JAMES tipped workers in the hospitality bit on the side for businesses and of time but there BROWN SAID: “TiPJAR enables sector. Never has helping these terrible for staff tips. Now with is no doubt, customers to tip individual staff staff earn more been more delivery so much more important, it’s just For m and teams directly. It provides important, never has contactless TiPJAR means customers can the tip ore in easily tip when ordering at home. about formation and cashless tip transactions transaction level transparency to of the can jo how you the staff and empowers them to been more relevant than in the We often see transactions made iceberg. in the revolu tip manage tips as they wish, while lockdown operations of bars, at 7am in the morning. People tion vis ping weare it w w w also taking the administrative pubs, restaurants and hotels are buying an Honest Burger tipjar.c . om pressure off busy operators. It across this country. Built by takeaway, eating it, going to bed also provides an added incentive 17
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CATEGORY FOCUS hats HYGIENE b i Although stringent cleaning and health and safety practices are part of everyday life for caterers and THE DETERMINATION TO AVOID CONTAMINATION chefs across all areas of foodservice, never before has there been such a public focus on hygiene. For this feature, we have focused on some of the best hygiene innovations and ideas implemented by operators over the past few months as caterers look forward to reopening their doors over the coming months. REDESIGNING SPACES One of the biggest changes to in-house dining environments has been to accommodate changing social distancing regulations over the past year. The creativity shown by operators when carving out socially distanced floorplans to achieve a balance between maximising covers and complying with regulations has been impressive. Italian based Goga Caffe went so far as to build plexiglass partitions, surrounding guests on tables for two on three sides, resulting in a loss of only four covers. The investment included printing graphics on the plexiglass to create more intimate spaces for diners. French designer Christophe Gernigon introduced a concept with a similar result that can be applied to tables of any size. His suspended plexiglass hoods (which have been trialled at the H.A.N.D restaurant in Paris since May 2020) which are shaped like large lampshades and are positioned above each guest. Simple to set up, take apart, clean and disinfect. RK They surround diners on three sides to ET WO D U P WITH W WIPING reduce the risk of airborne infection F E TE R CES AF RY A without obscuring their view of the SURFA O WN? T M D ISING restaurant’s environment. THE N IT -T O U CH SA N BE DR Y ICH CA O D U CT WH B O R NE P R IR S E D A S AN A N H ARD U P R AY OR O LES, ROOM S AS TAB F A C E S SUCH S AND SUR SWITC HE LIGHT D L ES. H A N 19
CATEGORY FOCUS A sign of the times COVID-19 hasn’t been a funny experience This constant stream of innovation has not only Food-to- for any of us, but we have seen some been restricted to in-house dining. In Japan, go box by real creativity by operators who are Awajiya of a railway station delivery service Kobe city using light-hearted ways to encourage introduced new packaging customers to use hand sanitiser and for their food-to-go boxes, wash their hands regularly. When it featuring a lid which folds to comes to signage, think about how you form a shield on three sides can apply your brand personality to the of the takeaway carton, message. Whether you post song lyrics keeping airborne droplets for customers to wash their hands to on from passengers away from bathroom walls or use bold graphics and the food. unique artwork to identify hand sanitising stations, sometimes a disruptive method of delivery can be more effective MANAGING MENUS than standard Undoubtedly one of the key elements of any signs and restaurant, café or catering service is makes the Délifrance's providing access to a menu. Many operators experience have switched to single use menus to make memorable. individually table service more efficient and reduce the amount of wiping and sanitising required, wrapped but there are other solutions. Most businesses are running a reduced menu to pastries facilitate social distancing in the kitchen, so converting walls into blackboards, projecting your menu onto a wall or printing on plexiglass screens could help to reduce waste and consumer touchpoints. If you are wrapping cutlery in a paper bag, consider printing your menu on the wrapper so it serves a dual purpose, or for those who prefer a more technology-based approach, Signage invite customers to download your menu to their mobile phone using a QR code. The more is key advanced method however is to encourage guests to download and use an app to access IN THE KITCHEN the menu, place their order and pay the bill. Stringent hygiene and food safety standards Whilst there are strong marketing advantages should always be followed by operators, to mobile apps, they can be expensive to however there are some tasks that are often develop and are not suitable for everyone. overlooked or more difficult to achieve due to time and lack of knowledge or training. David Bone, Foodservice Channel Manager for ConvoClean by Welbilt was designed to help Weetabix told us “We have seen a significant overcome one such task by minimising the increase in demand for portion packs in the difficulty, risk and time taken to clean catering past few months, with hospital and school ovens. Featuring a formula with low foam caterers looking for convenient ways to meet properties for self-cleaning ovens, it is fully food needs for patients and pupils. Weetabix certified for unattended cleaning, so it can run Original is a low sugar cereal, made after the kitchen has closed, ready for use the with 100% wholegrain and fortified with following day. vitamins to help set you up to take on the day. It is now available in x 1 and x To aid social distancing measures in kitchens, 2 biscuit packs, while portion packs are we have seen operators introduce portable also available for Ready brek and Alpen workstations with wheels and brakes which Original, as well as Alpen Bars and help back of house staff instantly rearrange the Weetabix On The Go breakfast drinks.” kitchen to cater for breakfast, lunch and dinner service as well as the introduction of one-way systems and floor markings to create individual work zones. To ease the washing up area in large kitchens, Wexiödisk’s PRM and sorting units are helping to support social distancing measures by eradicating the need for pre-rinsing/sorting by hand. Once the kitchen porter has loaded the dishes into the rack, they can be pushed into the PRM which automatically starts a pre-rinsing process before cleaning commences. The cleaned dishes are dispensed from a separate area, preventing the need for a single person to keep switching between the clean and dirty side of the washing area, minimising the risk of cross contamination. stiritupmagazine.co.uk 20
IT’S TIME TO MAKE THE INVISIBLE, 70% alcohol, Lifebuoy hand gel has VISIBLE a quick drying, non-sticky formula With consumer anxiety around hygiene at an that effectively fights germs and all-time high, making cleaning processes that protects from bacteria, making it were previously undertaken discreetly, visible ideal for both front and back of to guests will help to instil consumer confidence house. Unlike a liquid product, the as we creep back to normality. Publicising gel texture of our range allows a the efforts you are making to ensure your controlled dosage and therefore environment is safe and that your employees are more efficiency on the palm well versed on regulations and new procedures by limiting the risk of spillage. has never been a consideration in the past, Through the use of branded point of but in this new world we find ourselves in, it is sale including posters and stickers to dispensers increasingly important. you can assure your customers and staff that you are using the best quality branded products to Hotel chains such as the Hyatt, Marriott and keep them safe. Hilton have posted videos online, informing The more you can make consumers aware of Keep your customers guests of their hygiene practices in place throughout their accommodation and restaurants what you are doing the better, and if you can aware of your safety effor ts so they know what to expect, whereas staff at ask customers for feedback to drive continual the Omni Hotels & Resorts in the USA wear “I’m improvement, you will build consumer Cool” stickers, indicating that their temperatures confidence in your brand. The importance have been taken when they arrived at work. placed on communicating how seriously your Although this wouldn’t catch an asymptomatic business is taking hygiene at this moment in case, it gives guests a bit more confidence time cannot be underestimated – it’s certainly that the staff are being regularly monitored in a a strange world indeed when promoting playful way. hygiene procedures become the ultimate marketing tool! The pandemic has completely transformed the way consumers behave in every day life from wearing masks while visiting shops or restaurants to utilising hand sanitiser regularly MAKE HYGIENE TRAINING CONSISTENT as a now standard part of life. 68% of consumers AND ACCESSIBLE THROUGH THE USE OF ONLINE believe that handwashing is the most important LEARNING MANAGEMENT SYSTEMS WHICH MAKE protection against COVID-19 so it’s important to COMPREHENSIVE AND CONSISTENT TRAINING MATERIALS AVAILABLE help give your customers, pupils and residents TO STAFF AT ANY TIME. CHAINS SUCH AS RIU HOTELS AND RESORTS IN confidence with visible hygiene practices and GERMANY HAVE DELIVERED OVER 22,000 HOURS OF TRAINING IN THE recognisable sanitisers such as Lifebuoy. PREVENTION OF COVID-19. THIS PRACTISE CAN ALSO BE ADOPTED BY Alcohol content is the most important factor SMALLER BUSINESSES, USING ONE OF THE MANY ONLINE ANIMATION when choosing a hand sanitiser with seven in TOOLS TO CREATE YOUR OWN VIDEOS, HOSTING THEM ON A YOUTUBE 10 consumers saying they would want to see at ACCOUNT AND PRODUCING UPDATES AS AND WHEN REQUIRED. least 60% alcohol content. Formulated with over 21
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Starry eyed THE GREEN GAUGE for sustainability Restaurant Sat Bains, As part of the 2021 Michelin Inspectors for holding themselves Michelin Green Star Guide to Great Britain and accountable to the highest ethical Photography by John Blackwell Ireland, a brand new and environmental standards. “Launching a sustainability distinction The guide itself, available online or - Restaurant Sat Bains, Nottingham brand-new distinction launched – The Michelin - River Cottage Kitchen, Axminster dedicated to via the iOS app, identifies the Green Green Star. - Silo, Hackney, London sustainable Star restaurants with a new green - The Dining Room - Whatley gastronomy shows that The Green Star has been sustainability symbol and also Manor, Malmesbury our recognition of introduced to highlight restaurants provides a brief overview of their - The Ethicurean, Wrington restaurants goes at the forefront of the industry when practices as outlined in their entries. - The Small Holding, Kilndown beyond the search for it comes to their sustainable the best cooking. It ★ ENGLAND - Tredwells, Strand and Covent practices and who can provide enables us to also turn - Angela’s, Margate Garden, London inspiration for the industry and the spotlight on those - Belmond Le Manoir aux Quat’ - Where the Light Gets In, Stockport wider society. The 23 restaurants with a great sense of listed below were awarded the Saisons, Great Milton ★ SCOTLAND - Black Swan, Oldstead responsibility towards Green Star, with a further 46 being - Inver, Strachur the environment.” - identified as taking positive steps to - Coombeshead Farm, Lewannick - Daylesford Organic Farm, Gwendal Poullennec, work in a greener way. ★ WALES Daylesford International Director - Henry Robertson - Palé Hall, Whether these restaurants - Hypha, Chester of the Michelin Guides Llandderfel champion local producers, grow - L’Enclume, Cartmel ★ REPUBLIC OF IRELAND Find out more about and rear their own produce, fight - New Yard, Trelowarren - Inis Meáin Restaurant and Suites, each of the against food waste or lead the way - Oxo Tower Brasserie, Southwark, Inishmaan, Aran Islands restaurants at in removing non-recyclable London - Kai, Galway guide.michelin.com materials from supply chains, they - Petersham Nurseries Café, are selected by the Michelin Richmond, London - Loam, Galway The largest selling Soft Drinks brand with bottles made from 100% recycled plastic. * STOCK UP NOW *Cap and label not made from recycled content yet, but are recyclable. **Recommended retail price. RIBENA is a registered trade mark of Lucozade Ribena Suntory Ltd. Source: LRS sourced packaging information and IRI MarketPlace Total GB, Value Sales, Soft Drinks, 52 we 23rd August 2020.
WAYS TO USE Five Bean Salad Pulses are a brilliant and cost-effective way of adding one of your ‘5 a day’ into a dish. 1/ Five Bean and Black Olive Tapenade 2/ Smoked Paprika Five Bean and Butternut 3/ Aromatic Garden Burgers Having an attractive, tasty They’re a great base ingredient for lots of dishes including salads, Create a fresh tapenade to Squash Soup plant-based option as part of your burger and sandwich curries and casseroles. serve as a healthy, meat- offering is an essential part of free alternative to pâte with A homemade soup and The Country Range Five Bean Salad is your menu. Creating your own fresh bread or as a fantastic sandwich is the perfect a mix of cannellini beans, red kidney home-made version allows you accompaniment to meat and lunchtime meal deal, for dine beans, chick peas, borlotti beans and to be able to easily customise fish. Simply take destoned in or on-the-go. The five bean butter beans. your ingredients to suit different black olives and blitz them salad here adds plenty of customer needs and regularly Darren Creed, lecturer at Loughborough together with the bean salad, texture, flavour and substance to change up your menu. To College, has shared with us five innovative garlic and anchovies. Season, a hearty soup complemented by create the garden burgers mix ways to utilise this versatile product and add olive oil to loosen and butternut squash and Country the 5 bean salad with diced you can find the full recipes online at lemon juice to taste. Range Smoked Paprika. potato, spinach, flour and a www.countryrange.co.uk/recipes. variety of spices and herbs 4/ Five 5 / including turmeric, coriander ABOUT: Bean Balsamic and red chilli. Shape the mix into rounds, chill and then coat DARREN CREED Fritters Beef with in flour, beaten egg and oats. Darren Creed is a chef lecturer at Courgette and Five Make a batter of flour, salt, They can then be deep fried or baked in the oven to serve. Loughborough College, who has led several teams of students to the egg, milk and melted butter. Add chopped parsley and Bean Salad Grand Finals of the Country Range slowly fold the batter into the For the perfect brunch menu Student Chef Challenge in recent years. beans until you have a thick option, serve delicious marinated He has been teaching at Loughborough pancake mix, then season with porterhouse steaks with a fresh College since 1998. Before that, salt and pepper. Fry until salad of courgette ribbons, the Darren gained a wealth of catering golden brown on both sides five bean salad, walnuts, feta, experience working in 4 and 5 star then served as a starter or side mint and lemon juice. hotels and Rosette restaurants since with a fresh yoghurt dip and a leaving college in 1990, and won his sprinkling of spring onion or stacked, topped with a Country Range Five own rosette at the age of 24. Bean Salad in Water poached egg as a delicious breakfast or brunch option. Pack size: 800g stiritupmagazine.co.uk 24
FIVE WAYS TO USE categories like, outstanding competition involvement or restaurant standards. It sounds tough but these are the type of challenges we will thrive on as it provides us all with real focus to ensure standards never drop. Considering the last 12 months, how have you managed and kept on teaching? Like for everyone, 2020 was definitely challenging but when it hit last March, we made the decision to carry on and face the LOUGHBOROUGH challenge head on. If chefs and hospitality businesses were having to adapt and be creative, then that’s exactly what we BAGS CRAFT GUILD needed to do as educators. Furthermore, we knew we needed ACCREDITATION to teach our students to be the same as the skills you learn in a crisis can put you in good stead in the future. Lessons Loughborough College’s hospitality lecturers and students were moved to Microsoft Teams, teaching was adapted, we have once again demonstrated their appetite and desire to entered various virtual competitions and even organised our be the best after becoming the first college to achieve the own Virtual Festival called ‘The World is Your Oyster’. This Craft Guild of Chefs Accreditation. comprised of a series of virtual Q&As and live cook-offs and demonstrations from top names across the hospitality, catering The College and University Accreditation scheme was and travel sectors. It was such a success that the festival even launched in July 2020 by the Craft Guild of Chefs to inspire got a mention in passing from the Government. the next generation of chefs at grassroots level. Accreditation provides institutions with professional recognition and What about the Radmoor Restaurant? Has that slowed down? demonstrates that the college, courses and curriculum Not really. The restaurant has continued throughout, which offered have industry credibility, as well as industry standard has provided real life and problem-solving experience for the facilities and resources. students. We adapted to offer takeaway options quickly during the year and we even switched to online ordering during the Loughborough College had to pass various stringent stages lockdown and in the lead up to Christmas. I think we ended up including a full day inspection to reach the required standards selling over 3,000 mince pies online and on the last day alone, and receive the much sought-after accreditation. We spoke we sold 88 four-course takeaway Christmas dinners. I honestly to Darren, one of the key players at Loughborough College, think if our students can make it through and learn from these who has been central in the College’s previous competition experiences and challenges, there won’t be much else that will successes and helped mastermind the recent award. ever phase them in their working life. A huge congratulations on the accreditation, tell us why How do you as a college look to attract new students? you put in for it and what it entailed? The media coverage we get when we win competitions and Testing ourselves by trying to win awards and competitions awards plays a big part in our success in attracting new is a big part of the learning ethos and the curriculum students to hospitality and catering courses but we’re always itself at Loughborough College. We aspire to be the best proactive in trying to reach new groups and demographics. hospitality college with the best college restaurant, and we We have actually recently signed a partnership with Harrison want our students to have similar hopes, beliefs and goals. Catering to launch a Junior Chef Academy. This will be From a team perspective, receiving this Craft Guild of Chef for 12-15-year-olds and will comprise of various cooking Accreditation is the pinnacle, especially as we’re the first classes and courses. This type of collaboration is a great college to have ever received it. way of giving kids a taste of life in professional kitchens or We kicked things off by submitting the paper round in August a restaurant, driving sign-up to our courses and increasing and after a nervous wait, we passed before moving onto the positive word of mouth promotion about what we do. next stage, which was a full day visit and inspection. The Craft What competitions have you missed the most? Guild judges and representatives arrived at 10am and only left at Without doubt the Country Range 9.45pm with checks on everything from classrooms, assignments, Student Chef Challenge. It’s such an curriculum, teaching methods, kitchen e d unbelievable, all-round experience C re standards and even service in our Darren and does so much for the students by restaurant so it was a long, arduous and providing focus and clearly testing nervy day for the whole group of students, key skills, while also highlighting the lecturers and staff involved. Thankfully, importance of teamwork. It’s also each and every person involved did us great fun for the students and as proud and we received our accreditation we’ve also had some success in in November. the competition in the past, there What does it mean to everyone at is certainly the desire to be Loughborough College? champions again. It means absolutely everything. Awards, accreditations and competitions have played a huge role in building our reputation for hospitality excellence and ensuring it’s not just Loughborough’s sport that takes the plaudits and wins the trophies. We don’t have half the resources as some of the big catering colleges so it’s a huge credit to the foresight of our management, the hard work of our team and, of course, the talented students. What’s next? Well, it’s not actually the end, there are more awards that can be given with the accreditation so we need to continue The Loughborough to raise the bar as mystery visits will take place each College Team year. Additional awards for a gold standard are given for 25
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