THE ART OF SEEING THINGS DIFFERENTLY - Annual Review 2015 - Above all, it's about people - Wates Construction
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CLICK ON CONTENT LISTED BELOW TO NAVIGATE DIRECTLY TO PAGE PREVIOUS NEXT PAGE PAGE CONTENTS 2015 At a Glance 04 Chairman’s Welcome 06 Chief Executive’s Review 08 Reshaping Tomorrow 10 Safety, Health and Environment 12 Our People 14 Environment 16 Communities 18 Wates Giving 20 WATES CONSTRUCTION 24 The London Business School, London 26 Little Ilford Secondary School, Newham 27 Central Square, Leeds 28 Home at First Street, Manchester 29 Advanced Manufacturing Training Centre, Coventry 30 Signature Care Homes, Camberley and Sunninghill 31 SES ENGINEERING SERVICES 32 Queensferry Crossing, Scotland 34 National Biologics Manufacturing Centre, Darlington 36 Stephenson Quarter, Newcastle 36 RNAS Yeovilton, Somerset 37 King’s Cross P1 – The Plimsoll Building, London 38 Sheffield Custody Suites, Sheffield 39 PRISM 40 BIM 41 WATES RESIDENTIAL DEVELOPMENTS GROUP 42 Worthing, West Sussex 44 Imber Court, Surrey 46 Southwater, West Sussex 46 Manchester Housing Improvement Fund, Manchester 47 Erith Park Phase 1, Kent 48 Hull Extra Care PFI, Hull 50 Waylands House, London 51 WATES LIVING SPACE MAINTENANCE 52 Wolverhampton Strategic Partnership, Wolverhampton 54 Circle Housing, London and West Midlands 55 Newlon Housing Trust, London 56 Notting Hill Housing Trust, London 57 WATES SMARTSPACE 58 Royal Hospital for Neuro-disability, London 60 Marks & Spencer, Nationwide 62 The Knowledge Transfer Partnership Project 63 Royal Mail, Nationwide 64 The Association of Chartered Certified Accountants (ACCA) 65 NEEDSPACE? 66 Wates Group Board 70 Wates Executive Committee 72 2015 Corporate Governance 74 Summary Accounts 76 Addresses 78 Wates Annual Review 2015 Project Alto, Wembley, awarded in 2015 and due for completion in late 2017. 2/3
2015 At a Glance RETURN TO PREVIOUS NEXT CONTENTS PAGE PAGE 2015 AT A GLANCE WATES CONSTRUCTION WATES LIVING SPACE HOMES £613M TURNOVER £148M TURNOVER Wates Construction focuses on designing and building projects for Government and public Wates Living Space Homes is working as a strategic development partner with housing £1.27BN 21% £1.3M GROUP TURNOVER SPENT WITH THE SOCIAL sector, education and commercial customers. association and local authorities to address ENTERPRISE SECTOR As much as 75% of our business is from the UK’s urgent need to deliver more homes repeat customers and, operating nationally for affordable rent and sale. We are experts £30.3M 26% 69% through a network of strategically placed in large-scale, mixed-use developments that PROFIT (PBT) local offices, we have delivered some of provide homes for both public and private PARTNERS (OVER £1M) ARE MEMBERS OF SUPPLY CHAIN the UK’s most notable buildings. sector rent or sale. £4BN SUSTAINABILITY SCHOOL (SCSS) FORWARD ORDER BOOK SES ENGINEERING SERVICES WATES LIVING SPACE MAINTENANCE £30M (TURNOVER FOR THREE £272M TURNOVER 74 MONTHS OF OWNERSHIP) Wates Living Space Maintenance is a £93M 7.9% PROJECTS COMPLETED AND 4,700 HOURS VOLUNTEERED SES Engineering Services (SES) is the UK’s leading national provider of maintenance, GROUP NET ASSETS DURING WATES COMMUNITY pre-eminent design-led M&E provider, refurbishment and energy retrofit services. WEEK delivering for our customers in a wide range We deliver a broad range of solutions for 3,703 of environments. We operate an exceptional level of technical authority and deliver local authority and housing association partners, supporting the regeneration of PEOPLE (at 31 December 2015) £1M bespoke solutions optimised for the whole disadvantaged communities and improving PROVIDED BY WATES GIVING TO SUPPORT 258 CAUSES construction team, maximising off-site standards of living for residents by renewing 1,160 ACROSS THE UK manufacture in our production facility existing housing stock through planned and SES PRISM. We recently became the first responsive maintenance programmes. £105,000 NEW EMPLOYEES Mechanical, Electrical and Public Health (incl. Shepherd) Services (MEP) contractor to achieve BRE WATES SMARTSPACE RAISED TO DATE FOR THE PRINCE’S BIM Level 2 Certification. £131M TURNOVER Wates Smartspace delivers high quality 88 TRUST, OUR CHARITY PARTNER 92% APPRENTICES WATES DEVELOPMENTS fit-out, refurbishment and maintenance £78M TURNOVER Wates Developments is expert in land, solutions nationally, which are designed to optimise our customers’ operating GOLD BUSINESS IN THE COMMUNITY CORPORATE RESPONSIBILITY INDEX SCORE (3.5 STARS) planning and joint ventures for residential environments. Our customers include INVESTORS IN PEOPLE GOLD AWARD RE-ACCREDITATION developments throughout Southern England. commercial offices, retail, airports, Our financial strength, corporate stability developers, public sector, distribution 131 and commitment to residential development make us a strong and attractive purchaser or centres and banks. 40% YOUNG PEOPLE BENEFITTED FROM OUR BUILDING IMPROVEMENT IN ONE partner for both land owners and developers. FUTURES PROGRAMME NEEDSPACE? DAY PLUS ACCIDENT £2.3M TURNOVER FREQUENCY RATE (AFR) (2014-2015) Needspace? provides quality managed 40 workspace to the growing number of small businesses in Greater London and the South East. We offer a range of office, workshop CCS WATES AVERAGE SCORE and studio units to small businesses looking to grow in an entrepreneurial environment. Our aim is to provide a series 97.2% WASTE DIVERTED FROM of entrepreneurial communities that LANDFILL encourage businesses to network, thrive and support each other. Mark Thornhill Construction Manager Wates Living Space Homes 4/5
Chairman’s Welcome RETURN TO PREVIOUS NEXT CONTENTS PAGE PAGE CHAIRMAN’S I am pleased to report that 2015 was We continue to invest in our people through marked by a very strong performance for training, development, and other opportunities the Wates Group. – making good on our saying that ‘Above all, WELCOME it’s about people’. We continue to work hard Once again, we achieved solid growth during to maintain our Gold Investors in People the year, both organically and through accreditation. Investors in People Assessor acquisition. Performance has been strong across Bob Morrison said of us: “The achievement all of our businesses throughout the year. of two successive Investors in People Gold accreditations is outstanding and well “ We welcomed 1,208 new colleagues as deserved, placing the Wates Group in the a result of our acquisition of Shepherd I would like to thank the Group’s top 3% of organisations that have achieved Engineering Services Limited including this worldwide. The accolade underlines the Board of Directors and all of Shepherd FM, together with a significant strong and genuine commitment to number of contracts and strategic its employees for their ongoing developing the talents of everyone.” frameworks from Shepherd Construction commitment to the Wates Limited. Our investment in acquiring this We have joined the 5% Club, which reflects Group and for their support in highly reputable family-owned construction our commitment to ensure that 5% of our helping to grow and develop the business brings significant growth headcount over the next five years consists of ” opportunities for us, expands our apprentices, sponsored students, or trainees business for the future. capabilities and opens up new markets. on a formal development programme. James Wates CBE While the Group grew faster than our sector More recently, in 2016 we have been honoured Chairman generally, there remain challenging market with the prestigious Queen’s Award for conditions, including material and cost Enterprise in the Sustainable Development inflation and ongoing shortages of category for the second consecutive time. skilled labour across the industry. We are one of very few companies, regardless of industry or profession, to have achieved Despite these challenges, we performed this. In particular, the Award judges recognised extremely well, generating Group turnover the significant investment and support of £1.27bn. that Wates gives to social enterprise. 2015 was also an exceptional year for As a family-owned business that bears the securing work-in-hand. We entered 2016 family name, our reputation is everything. with a forward order book of £4bn, which is The way we do business, and the impact nearly 35% up on the start of 2015. and legacy we leave in the communities in These achievements are testament to which we work, is reflected in our values the quality and commitment of our people, of integrity, intelligence, performance, the strength of our relationships with our teamwork and respect. customers and delivery partners, and our Finally, on behalf of the shareholders, I would robust financial management. like to thank our Board of Directors and all of Critical to the Group’s future growth – our employees for their ongoing commitment and meeting our target of annual turnover to the Wates Group and for their support of £2bn – is building upon these relationships in helping to grow and develop the business and investments, and recruiting and retaining for the future. the best people to deliver the work. James Wates CBE Chairman 6/7
Chief Executive’s Review RETURN TO PREVIOUS NEXT CONTENTS PAGE PAGE CHIEF The Group has continued to make significant investment to support its growth strategy. We successfully transitioned the Purchase Group’s 130-strong workforce to the Wates Group in order to grow our responsive In 2015, the Group continued its partnership with The Prince’s Trust to help disadvantaged young people develop the skills and identify EXECUTIVE’S In 2015, we grew the business organically, and planned maintenance business in the opportunities for employment. Through our as well as acquiring the equity in Shepherd Midlands, Wales and the North West. volunteering schemes, our people gave 4,700 Engineering Services Limited including hours across 74 projects to support Wates REVIEW Shepherd FM and the trade and assets of a number of construction projects from Shepherd Construction Limited. In addition to investment to support business growth directly, our stable financial position enables the company to continue to invest in our people, systems, capabilities Community Week. Through Wates Giving, £1m was donated to charity. We celebrated 10 years of delivering our This acquisition has ensured that we have a (including BIM) and the evolution of our Building Futures Programme, which aims to more geographically balanced construction brand identity, with the launch of a new engage with over 20,000 people to make “ business, strengthened our mechanical and fresh look across the Group. positive changes to their lives through 2015 has been a successful electrical engineering capability, opened up employability programmes including our opportunities within new markets and sectors, new school engagement programme Build and exciting year for the Wates and enhanced our non-domestic property THE JOURNEY TO ZERO HARM Yourself. During the year we continued Group. The business has grown services offering. Keeping people safe from harm and creating to invest in Building Futures, as well as in a healthy and safe environment wherever significantly during this time industry campaigns such as Go Construct. The priorities for 2016 and beyond are to Wates operates remains the number one and we entered 2016 with 3,703 ensure that we successfully integrate our new priority and we continue our steadfast people and a forward order businesses, putting the right systems, processes drive towards Zero Harm. 2016 AND BEYOND ” book of £4bn. and people in place to secure our long-term With a forward order book of £4bn, growth strategy on a sustainable basis. In 2015 the Group‘s RIDDOR AFR was flat a strong and stable financial position and at 0.114, but there was a 40% reduction in a clear strategy for growth, the Wates Group Andrew Davies one day plus AFR to 0.126. is positioned well for the future. Chief Executive STRONG PERFORMANCE The Wates Group turnover, including its The Group deeply regrets that it suffered Our strategy for 2016 and beyond sets share of joint ventures’ and associates’ its first fatality for more than ten years in out a clear vision to be the most trusted turnover, was £1.27bn in 2015. This is a 21.2% 2015. In a separate incident, an individual was partner in the built environment to deliver increase year-on-year. seriously injured in 2015. He subsequently high quality services and products passed away in early 2016. and investments safely on time and on Profit before tax was 25.9% up on 2014 budget, every time. at £30.3m. The Group’s gross cash increased Both of these incidents were subject to a by 45.9% to £127.4m, despite investment in thorough investigation and we are focused Our mission is to become an even more acquisitions, residential developments and firmly on addressing and mitigating all of our sustainably profitable business by continuing our Needspace? business. health and safety risks, and on ensuring that to build a balanced portfolio of work across we operate a continuous process of learning the markets in which we operate. Despite challenging market conditions, and improvement in this area. the consistency of our performance demonstrates our excellent capabilities, BUILDING COMMUNITIES resilience and determination to deliver for our customers. The Group’s corporate responsibility agenda, Reshaping Tomorrow, and Delivering the Promise programme, underpinned by INVESTING FOR THE FUTURE our Operating Framework, ensure that we In 2015, in addition to acquiring the equity deliver consistently for our customers to in Shepherd Engineering Services Limited Andrew Davies the highest standards of quality and safety, and the trade and assets of a number of Chief Executive whilst developing a sustainable tomorrow. construction projects from Shepherd Construction Limited, the Group also Wates has a deep commitment to the successfully completed the integration communities in which it works. Our financial of the Purchase Group, which it acquired stability, family ownership and long-term in November 2014. commitment to the construction industry enable us to make a tangible and positive difference to the environment and to the communities in which we work, both now and for future generations. 8/9
Reshaping Tomorrow RETURN TO PREVIOUS NEXT CONTENTS PAGE PAGE RESHAPING WORKING IN PARTNERSHIP TO ACHIEVE OUR GOALS SUPPORTING THE PRINCE’S TRUST Wates Giving, the charitable programme OUR RESHAPING TOMORROW PILLARS TOMORROW Reshaping Tomorrow is about growing run by the Wates Family Enterprise Trust, our business responsibly by understanding is one of our key partners in supporting and supporting our customers, suppliers Reshaping Tomorrow. Among the many and communities; bringing about systemic partnerships supported by Wates Giving behaviour change and driving new solutions. in 2015 was our long term work with The Improving our health and safety It is based on our heritage as a company Prince’s Trust in which funding was provided Sustainability was very much on the whose values are firmly rooted in the way to support the Built Environment Leadership performance with the right behaviours to achieve a Zero Harm culture. global agenda in 2015 with the launch we do business and we have worked hard to Group (BELG), which James Wates Chairs. achieve the targets we set. Partnership with of the 2030 World Business Council employees, customers, suppliers and others The BELG promotes the Trust’s ‘Get into Sustainable Development Goals and is critical to delivery, through cross sector Construction’ programme designed to help young people build a career in construction. the Paris COP21, where 200 nations collaborations, influencing government The Prince’s Trust is also Wates’ current policy and adopting a stewardship role. signed up to tackle climate change. charitable partner and in 2015 we raised Creating a positive impact on the environment through our work. Decisions made at this level have an UNLOCKING SOCIAL VALUE over £75K, which has supported The Trust’s TEAM programme – a 13 week personal impact on the construction industry During 2015 a range of leadership activities were development course for young people. and 2015 saw a step change for us delivered, which continued to position Wates Together with other construction companies, as a leader, particularly around the social value when we launched our new five year agenda. Work included a follow-on study to our we are also delighted to be part of the Million Pound Challenge that will strategy Reshaping Tomorrow 2020. thought leadership Communities Count Phase 2 help more than 1,000 disadvantaged Working in partnership to enable report – ‘A Practical Guide to Unlocking Social local communities to prosper. young people who are not in education, Value’ – with partners Social Enterprise UK, training or employment. the Chartered Institute of Housing (CIH), PwC and the Orbit Group. This provided OUR COMMITMENT commissioners with practical tools to embed TO DRIVING CHANGE and measure social value within procurement and shared a number of examples of best Our Reshaping Tomorrow framework is Ensuring we have the right team practice. In addition, we continued to about making a real difference throughout with the right skills and behaviours benchmark our performance in this area, our business. From training, employment to do the job regardless of background. using the Business in the Community Corporate and the health and safety of people working Responsibility Index and were awarded a score on our sites through to promoting positive of 94% achieving 3.5 stars – an improvement environmental practices and challenging the from 2014. way buildings are built, we are committed to working with colleagues, customers, partners, suppliers and communities to drive Working with others to influence “Responsible business the change that’s needed. It builds upon our sustainable building design. behaviour drives prosperity. core values of performance, intelligence, Wates understands this, and is teamwork, integrity and respect for people and communities. Our ultimate aim is to committed to making a positive continue to strive to leave a positive legacy impact on local communities and for future generations: our actions today economies, showing leadership impact everyone’s tomorrow. and commitment on issues such as trust, employment, education and skills. Through its involvement in campaigns such as the CBI’s Great Business Debate, it has worked hard to show how the sector continues to thrive and how business can be a force for good.” Cara Palmer Sustainability Manager John Foster Group Services Head of the Great Business Debate, CBI 10/11
Safety Health and Environment RETURN TO PREVIOUS NEXT CONTENTS PAGE PAGE KEEPING PEOPLE SAFE FROM HARM 2020 HEALTH AND SAFETY LEADING BEHAVIOURAL STRATEGY SAFETY BY EXAMPLE In addition to the Safety, Health and KEY HIGHLIGHTS Wates family shareholders, the Board of Environment e-learning programme, 100,000+ Directors, and the Executive Committee have we are making a significant investment signed up to a long-term strategy that aims to in the development of our employees achieve a Zero Harm culture across the Wates through a new behavioural safety leadership Group by 2020. Our Safety, Health and HEALTH AND SAFETY programme. The aim of the programme OBSERVATIONS REGISTERED Environment strategy has six defined paths, is to equip our leadership teams with the or instruments for change. skills to champion good safety behaviours OUR COMMITMENT TO ZERO with a view to giving our people the skills 1,400 1. Lead: Every leader commits to Zero Harm and inspires their people to HARM: WE’RE SAFER TOGETHER and knowledge required to create the right make it happen environment to achieve Zero Harm. Underpinning this strategy for Zero Harm is our ‘We’re Safer Together’ campaign, PEOPLE UNDERWENT 2. Simplify: We make sure our systems and which comprises a simple message that HEALTH AND SAFETY TRAINING processes help people, not get in the way summarises our belief that everyone 3. Re-think: We take a look at what we do has a vital role to play in ensuring the 8% with fresh eyes and we challenge the safety and wellbeing of one another. REDUCTION IN status quo. We re-engineer how we do DANGEROUS How we define Zero Harm: INCIDENTS (2014-2015) things to eliminate risk • Zero fatalities to workers or third parties SAFETY, HEALTH AND ENVIRONMENT FOCUS ON OCCUPATIONAL 4. Involve: We engage everyone who works IS AT THE FOREFRONT OF HEALTH AND SAFETY • Zero permanent disabling injuries 40% for us, contributing to Zero Harm in EVERYTHING WE DO In 2015 we began monitoring employee everything they do • Zero new cases of long term harm MAKING OUR OFFICES The health and safety of our colleagues, health referrals, which identified that 50% to health AND SITES SAFER supply chain operatives and the people of referrals relate to mental health and 5. Learn: We seek out and share what works • Eliminating the realistic likelihood Our new safety observation programme REDUCTION ON ONE DAY within the communities we work, including musculoskeletal disorders. As a result, we are well, we adapt it for our own environment, PLUS INJURY AFR (2014-2015) of serious harm was introduced in 2015 to help us make our customers and the users of our buildings now placing emphasis on occupational health then make it what we do and services, is our number one priority. and are developing a health strategy to tackle • Our sites are as safe as an office the workplace safer and to support our these issues in 2016 and beyond. 6. Track: We identify where we can improve, environment Zero Harm objectives. A system of ‘Stop’, 23% Our mission is to achieve Zero Harm through how to close the gap ‘Go’ and ‘Near Miss’ cards are designed to • A ceiling LTIR of 0.10 across the Group a programme of continuous improvement highlight safety issues and situations that that addresses behaviours and embeds best A full suite of campaign materials, as well could result in harm and promote positive WATES AWARDED GOLD ROSPA safety habits and behaviours. In time, the REDUCTION IN LOST practice across the Wates Group. We aim to as all Wates PPE and hoardings now carry create a culture where people are engaged In August 2015, Wates was recognised with a programme will help provide better data TIME INJURY RATE (LTIR) our ‘We’re Safer Together’ badge. (2014-2015) and empowered to look out for one another Gold award in the RoSPA (Royal Society for “We are committed to our analysis, which is essential in tracking the Prevention of Accidents) Occupational trends and mitigating risks. by promoting and championing the right Health and Safety Awards 2015. vision of being leaders in safety, behaviours to keep people safe, and the confidence to challenge when they are not. health and welfare. Our 2020 MAKING SAFETY, HEALTH AND Judges praised Wates’ commitment strategy for Zero Harm is a sure ENVIRONMENT TRAINING EASIER to accident and ill-health prevention, 2015 was another strong year for Wates’ step forward towards meeting AND MORE ACCESSIBLE Safety, Health and Environment initiatives, recognising the company’s continuous which were recognised with a Gold Award improvement in its occupational health and our goal. By working together Training plays a key part in keeping our colleagues and supply chain partners from RoSPA (Royal Society for the Prevention safety management systems, and its excellent we are stronger and smarter. informed about the risks they potentially leadership and workforce involvement. of Accidents). Together we are safer.” face on site and in our office environments. Over 1,400 people underwent Wates health We recognise there are a number of and safety training and over 100,000 health John Dunne ways to take on new skills, including a Wates Group, Health, Safety and Environment Director blended learning approach. To support our and safety observations were registered. We achieved an 8% reduction in dangerous ‘We’re Safer Together’ campaign, we have incidents, a 23% reduction in Lost Time Injury launched a new suite of Safety, Health Rate (LTIR), and a 40% reduction on One Day and Environment e-learning modules to Plus injury AFR compared to 2014. complement our established health and safety training assets. These modules cover a variety of topics, ranging from manual handling and electrical safety through to stress management. Wates Annual Review 2015 12/13
Our People RETURN TO PREVIOUS NEXT CONTENTS PAGE PAGE ABOVE ALL, IT’S ABOUT PEOPLE Our people make all the OUR COMMITMENT TO EQUALITY GROWING OUR BUSINESS IN LINE DEVELOPING OUR RECRUITMENT DRIVE WITH OUR ASPIRATIONS PEOPLE AND TRAINING AND FORWARD STRATEGY difference to our customers We believe that everyone should be employed KEY HIGHLIGHTS and promoted on the basis of their personal The Wates Group has set an ambitious but Developing our people is crucial for growth Attracting new talent into the construction and the communities in which 3,703 merit and contribution. Under our Tomorrow’s clear target to become a £2bn company. and we continue to make a substantial sector is a particular focus for Wates. we work. We want to grow People umbrella – part of our strategic Key to this growth is the recruitment and investment in building skills for the future. In 2015 we appointed an apprentice manager every part of our business Reshaping Tomorrow programme – we are development of our people. In 2015 the Group invested around £1m in who joined our early careers team to build committed to eliminating discrimination from learning and development, addressed over our pipeline of school leavers, apprentices HEADCOUNT AT and it is vital that we attract, our workforce and to treating everyone with In 2015, over 484 new recruits joined Wates 5,200 individual training needs and launched and higher level entrants. THE END OF 2015 develop and retain the best fairness and respect. including several key senior appointments new initiatives to further enhance our across the Group who are now supporting leadership development, behavioural, safety, We recruited 43 new trainees who help talent; not just in the industry 1,208 In 2015, we set out clear plans and targets to our business plans to deliver our target. and specific technical skills training. make up the 76 people now on the Wates but within the professions that ensure that equality, diversity and inclusion trainee programme. This cohort of rising are at the heart of what we do and the way In addition, in October 2015, we acquired As we grow, our people strategy will enable talent is receiving comprehensive training and support our business too. various parts and assets of the Shepherd we operate. As a result of our efforts we were us to attract and retain the best people experience across our business to build their NEW EMPLOYEES VIA awarded with the C2E Gold Diversity Assured Group, a great strategic fit for Wates, bringing both within the industry and within the careers and position them to help deliver ACQUISITION OF PARTS OF Accreditation. With a growing skills issue a further 1,208 people into our business. professions required to support the business. our strategy. We also continued to support THE SHEPHERD GROUP within the built environment, we need to think Our learning and development strategy will the recruitment and development of 88 differently about the way we attract, recruit INVESTORS IN PEOPLE GOLD AWARD support this by a continued investment of apprentices through our various framework 484 and retain the best people regardless of their Our investment in our people was recognised over £1m to ensure we are best positioned for commitments and our dedicated Wates background. Our Junior Board, the future leaders by our second consecutive Investors in People both business and personal growth. Apprenticeship Training Agency (WATA). of our business, helped us think through some of Gold Status accreditation. This is testament to these issues by undertaking a gap analysis on our how robust our core values are and how well NEW RECRUITS projects. Their recommendations are now part our culture of excellence has been maintained of our 2016 delivery plans. by everyone in the business. “Outstanding people management based upon strong values 43 and inspirational leadership at all levels is clearly built into the DNA of the Wates Group, ensuring everyone shares a passion TRAINEES for quality and high performance.” 88 Bob Morrison Investors in People Assessor APPRENTICESHIPS £1M SPENT ON LEARNING AND DEVELOPMENT Wates Annual Review 2015 14/15
Environment RETURN TO PREVIOUS NEXT CONTENTS PAGE PAGE A POSITIVE IMPACT ON THE ENVIRONMENT Supporting and engaging our This multi-award winning initiative is a over 90 representatives from the housing unique collaboration of over 40 partners industry and its supply chain. This initiative supply chain on sustainability designed to develop sustainability was led by Wates Living Space and was an KEY HIGHLIGHTS is one of our key 2020 competence via an online platform, which industry-first for the housing sector. OUR £167M PROJECT AT objectives as without them we can only achieve so provides resources in 10 sustainability subject areas. It is a free resource available to any supplier and is part of our continued The syllabus has been developed to help support the house building supply chain in GREENWICH PENINSULA SECURED AN OUTSTANDING SCORE OF 45 ON THREE CCS SITE VISITS. 40 WATES AVERAGE CCS SCORE much. One of the ways we commitment to lead the industry into a delivering the Government’s ambitious target AGAINST AN INDUSTRY brighter, more sustainable future. to build one million homes by 2020. work towards achieving this This requires a significant jump in sector “The site teams at ASSOCIATE MEMBERSHIP SCORE OF 38.4 AND is through our partnership SCSS covers a range of sustainability topics, output of almost 50% per annum and Greenwich are thrilled INDUSTRY AVERAGE OF 35.6 with The Supply Chain ranging from carbon, to the sourcing of the Homes School aims to ensure that with our latest CCS materials, ethics and social values, together sustainability, efficiency and quality are firmly Sustainability School (SCSS). assessment, especially 42 with supplier development days and positioned at the heart of this commitment. workshops where best practice is shared. as it is the third time we CCS AWARDS During the year we further embedded the WON ACROSS have achieved the THE GROUP Wates is a partner sitting on the SCSS by hosting four supplier events which SCSS leadership group that helps to were attended by over 200 Wates supply excellent score of 45!” steer the direction and development of chain companies and funded by Wates 97.2% the school. The initial focus was on the Giving. 69% of the sub-contractors with Phil Whitby Project Director at Greenwich Peninsula construction sector, with dedicated whom we trade over £1m are now members Wates Construction London schools for infrastructure and facilities of the SCSS and we will continue to extend management. 2015 saw the launch of this across our supply chain and see the WASTE DIVERTED the Homes School at the Royal Institute of benefits that a collaborative approach can FROM LANDFILL British Architects, which was attended by bring to the built environment. BEING A GOOD NEIGHBOUR Wherever we work, we want to ensure we In 2015, a total of 201 Wates sites were monitored by CCS and we achieved an 69% PARTNERS (OVER £1M) have a positive impact on the area around average score of 40 compared to the ARE MEMBERS OF SUPPLY CHAIN us. Being an Associate Member, of the average Associate Member score of 38.4 and SUSTAINABILITY SCHOOL Considerate Constructor Scheme (CCS), the industry average of 35.6. Over 60% of “Every now and again projects achieved a score of 40 or more. gives us the opportunity to demonstrate something comes along 2,368 our commitment to work safely within In 2015, 42 of our projects were recognised that is a game-changer. a neighbourhood with consideration for with a CCS award with one site achieving We believe that the Supply people and the environment. National Runner Up, which is an exceptional Chain Sustainability School achievement. These awards recognise WATES MANAGERS AND SUPPLY The CCS is a non-profit-making, independent CHAIN SUPERVISORS PASSED SITE sites that have made the greatest is just that in the field of organisation founded in 1997 by the contribution towards improving the ENVIRONMENTAL AWARENESS construction industry to improve its image TRAINING SCHEME (SEATS) sustainable development. It and encourage best practice above and image of construction and have raised TRAINING IN 2015 has already made a significant beyond basic statutory requirements. It is the bar for considerate construction. contribution to sustainability a voluntary scheme that focuses on the We place great value on the CCS and the impact that construction activity may have at Jackson and many of our standards it helps set and maintain for our on the general public, the workforce and core supply chain partners. the environment. The code covers five core industry and we are fully committed to improving our performance and scores The school is practical, areas: improving the image of construction, even further in the years to come. professional and effective.” protecting the environment, respecting the local community, ensuring everyone’s safety, Stephen Livingstone and caring for the workforce. Environmental Manager, Jackson Civils Wates Annual Review 2015 16/17
Communities RETURN TO PREVIOUS NEXT CONTENTS PAGE PAGE TOMORROW’S COMMUNITIES We recognise the wider role that Wates has to play as a responsible contractor and we are committed to leaving a positive and lasting KEY HIGHLIGHTS legacy in the communities in which we work. DRIVING CHANGE IN INCORPORATING SOCIAL Trading directly with social enterprises £1.3M TRADE WITH SOCIAL OUR COMMUNITIES ENTERPRISES INTO OUR helps us procure locally and deliver social ENTERPRISE SECTOR IN 2015 We believe that good business, done well, SUPPLY CHAIN value with our customers in the communities £6.6M is a force for good and our key priorities Working with our national partner, where we work. In our 2014 Communities are to help to raise the aspirations of young Social Enterprise UK (SEUK), we continued Count report, produced in partnership with people and increase training and employment to drive our ambition to build an innovative, the Chartered Institute of Housing, SEUK, opportunities for those marginalised from the diverse and responsible supply chain by PwC and Orbit Group, 90% of the 200 INVESTED IN THE ENTERPRISE Local Authorities and Housing Associations SECTOR SECTOR SINCE 2010 workplace. We meet this commitment in a procuring a social enterprise business on number of ways including trading with social every Wates construction project. This was consulted stated that SEs are the route-way £20M enterprises, delivering our own employability supported by our bespoke Social Enterprise to unlocking social value. programme ‘Building Futures’ and working with Brokerage (SEB) – an online directory of In 2015 Wates traded over £1.3m with the BUILDING FUTURES training and a route into a career within the others such as The Prince’s Trust on their ‘Get approved social enterprise suppliers to SE sector and 65% of our construction IN CONSTRUCTION sector for new entrants and those returning TARGET INVESTMENT into Construction’ and TEAM programmes. Wates: an industry first. to work. Adult retraining initiatives are projects have integrated SEs into their Building Futures is our flagship and WITH THE SOCIAL ENTERPRISE supply chain. This brings our total investment particularly important in helping to address SECTOR BY 2020 award winning employability programme BUILDING A SUSTAINABLE since 2010 to £6.6m. Wates Giving also short term skills gaps. Building Futures will also “Wates is widely recognised developed by Wates and designed to create 65% SUPPLY CHAIN contributed £124,500 in 2015, bringing their opportunities for adults not in employment, play an important role in contributing towards One of our Reshaping Tomorrow 2020 by the social enterprise total investment to £532,657, helping to fulfilling the 182,000 new construction jobs education or training to join the construction targets is to create employment and training community as a leader in the build capacity within the social enterprise sector. The unique two week Qualifications that will be created over the next three years. opportunities through a £20m cumulative field of working and trading sector and enabling greater impact on and Credit Framework (QCF) accredited PROJECTS INTEGRATED ENTERPRISE communities across the UK. Our work in In 2015 we delivered 13 programmes and SECTOR IN SUPPLY CHAIN investment into the social enterprise sector. vocational training programme provides with social enterprises. When this area was awarded Highly Commended up-skilled 131 unemployed adults who had Social Enterprises (SE) trade to tackle social basic construction training underpinned SEUK are asked who is setting £124,500 in the Enterprise Growth category at the been distanced from the labour market, problems, support communities, increase with return to work or training skills. with 54% moving into employment or training. people’s life chances or improve the the benchmark for other 2015 BiTC Responsible Business Awards, The programme also forms an important part environment. They make their money by recognising our contribution towards helping The programme is delivered by Wates companies we point to Wates.” this sector fulfil its purpose. employees in a national partnership with of Wates being awarded the BiTC Community selling goods and services in the open market, IN ENTERPRISE SECTOR GRANTS Ixion Holdings. It was launched in 2005 Mark, an accreditation for excellence in FROM WATES GIVING IN 2015 but they reinvest their profits back into the Peter Holbrook We are also delighted to be amongst when we recognised the role business community investment. 2015 was the 10th business or the local community – so when CEO, SEUK the founding members of the Buy Social anniversary of Building Futures and we 13 they profit, society profits. has to play in addressing the issues of Corporate Challenge initiative, which brings marked this by conducting a social return BUILDING FUTURES worklessness within the communities in PROGRAMMES together a group of high profile businesses which we work – including many areas on investment (SROI) analysis with NEF DELIVERED with the joint aim of spending £1bn with of high deprivation. It is funded by Ixion Consulting. SROI is a cost-benefit study social enterprises by 2020. The challenge is Holdings leveraging annual funds from the to understand an initiative’s social and 131 led by SEUK in partnership with the Cabinet environmental value. The results concluded UNEMPLOYED ADULTS Skills Funding Agency and Wates Giving UP-SKILLED WITH Office and is designed to help generate (which awarded £40K in 2015, bringing their that the programme generates £1.83 of 54% MOVING INTO real support for this very important sector, total donation to £349K since 2008). social value for every £1 invested. Other EMPLOYMENT OR which employs 70,000 people in the UK benefits included a 28% increase in unskilled TRAINING and contributes £24bn to the economy. Building Futures is designed to showcase construction employment compared with £1.8 It is also a fantastic platform for working careers within the construction industry and a baseline of 8% for similar construction with like-minded businesses to support the provide the basic qualifications required to initiatives. Our ambition is to continue social enterprise sector to grow, to employ work on a UK construction site. There are growing and improving Building Futures so we more people, to develop new markets, currently 1.75m unemployed adults in the can help provide more people with the skills OF SOCIAL VALUE FOR and to contribute to the sustainable UK, and Building Futures is helping to grow they need to prosper and to make a valuable EVERY £1 INVESTED growth of the UK economy. the future workforce by offering entry level contribution to their communities. Wates Annual Review 2015 18/19
Wates Giving RETURN TO PREVIOUS NEXT CONTENTS PAGE PAGE MEASURING SOCIAL RETURN COMMUNITY DAY ON INVESTMENT 2015 marked the 10th anniversary of the As mentioned on page 19, in 2015 Wates Giving Wates Community Day and was once again WATES GIVING KEY HIGHLIGHTS introduced SROI analysis. SROI measures strongly supported throughout the Wates investments on the full range of social and Group. More than 2,000 Wates employees 151 NEW AWARDS TOTALLING £1,060,613 “ economic benefits they create. Conducted volunteered 4,700 hours to tackle over by the New Economics Foundation, SROI will 70 local community projects from Cornwall We believe firmly that business has enable us to judge more fully spend versus to Scotland. As well as time volunteered a key role to play in the community impact. We take great pleasure in supporting by employees, Wates Giving awarded a a wide range of philanthropic activities and total of £30,000 to a range of local projects by blending wealth creation with are looking forward to continuing our work including transforming community centres, 107 AWARDS IN SUPPORT social responsibility. Wates Giving with the people, charities and causes that are the renovation of scout huts, business skills OF EMPLOYEE CHARITABLE ENDEAVOURS, TOTAL RAISED is a charitable programme that helping to build a better future. training for charities and CV workshops for provides the means for the Wates family to make a positive impact by A YEAR OF GIVING BACK GENEROUSLY school leavers. GIVE AS YOU EARN £124,000 empowering social initiatives in the Wates Giving works closely with the Wates Through Wates Giving, the family owners communities where the Wates Group Group in the development of its corporate of the Wates Group also back the charities 33 AWARDS TOTALLING works. We want Wates Giving to be £47,671 responsibility strategy – Reshaping Tomorrow that our people support through the Wates a model example of how 21st century – and helps financially to enable its delivery Give As You Earn scheme. This boosts in the key areas of people, community and employees’ personal giving as they choose businesses can harness philanthropic environment. In 2015 the Trust made 151 new to make regular donations from their salary. IN SUPPORT OF EMPLOYEE resources for the benefit of our awards to the value of £1,060,613 across a range In 2015 Wates Giving added £16,368 to COMMUNITY INVOLVEMENT communities and we are delighted of social initiatives, investing in the futures of our five-year total of almost £140,000 disadvantaged people in local communities for a wide variety of employee charities that the many successes and £30,000 and in supporting Wates employees’ individual throughout the UK, demonstrating our desire achievements of 2015 have helped to charitable efforts. to help Wates employees give something ” further reinforce this ambition. back to the community. EMPLOYEE PROJECTS AWARDED TO LOCAL Wates Giving makes awards in support of PRINCE’S TRUST CHARITIES IN SUPPORT OF charitable endeavours initiated by Wates The Prince’s Trust is Wates Group’s current WATES COMMUNITY WEEK employees. In 2015 we made 107 awards to Charity of the Year, while Wates is also part Tim Wates match funds raised by Wates employees of The Trust’s Built Environment Leadership £16,368 Director for their own personal charity work by Group. We continued our support in 2015 undertaking, amongst other things, sponsored with a grant of £15,000 to The Trust’s ‘Get runs, climbs, raffles and catering events. into Construction’ programme, which is This boosted charitable funds raised to over designed to help young people build a career VIA GIVE AS YOU EARN £124,000 in 2015. We made 33 awards with a in the construction industry. Our investment (£140,000 FIVE YEAR TOTAL) value of £47,671 to support Wates employees over nearly nine years has contributed to who work in their local communities as the support of more than 4,500 young £15,000 trustees, governors or in other volunteer roles people through 415 courses. Some 32% such as fundraisers, sports coaches or general of participants have subsequently gained helpers. Support to local youth soccer and employment and a further 17% moved on rugby teams was high on the list for 2015 to education or learning programmes. GRANT AWARDED TO THE and school and other memorial gardens were PRINCE’S TRUST ‘GET INTO also popular causes. CONSTRUCTION’ PROGRAMME 20/21
RETURN TO PREVIOUS NEXT CONTENTS PAGE PAGE OUR BUSINESSES Wates Annual Review 2015 22/23
Wates Construction RETURN TO PREVIOUS NEXT CONTENTS PAGE PAGE WATES GROWING OUR BUSINESS COMMERCIAL, MANUFACTURING Having successfully completed the acquisition AND SENIOR LIVING SECTORS of projects and people from Shepherd The business continues to perform well for our WATES CONSTRUCTION CONSTRUCTION Construction Limited (SCL), we now have blue chip and commercial customers across KEY HIGHLIGHTS a stronger foothold in the North and are the country with continued growth in the well-positioned for further growth in the manufacturing and senior living sectors. TURNOVER Wates Construction continued region, providing a truly national business. Our internal M&E delivery capability, Wates Building Services, continues to go We have secured our first project with Jaguar Land Rover following our success in delivering other manufacturing facilities as for Haribo. £613M INCL. £30M FROM SCL from strength-to-strength, enabling us to to enjoy strong growth in 2015. We have also been appointed on multiple ACQUIRED CONTRACTS protect margins and offer a flexible, fast and With a turnover of £613m repeatable service to our customers. schemes with Signature Care Homes and (incl. £30m from contracts Audley Retirement, in what is becoming a significant sector for our business. AVERAGE CCS SCORE acquired from Shepherd BALANCING A DIVERSE PORTFOLIO Construction) and new business worth over £1bn already secured, With over 400 new colleagues welcomed into the construction business in 2015, our team continues to expand. We also promoted 76 Other key appointments include Kingdom Street for British Land, a £61m commercial and retail scheme, and a £48m redevelopment of 40.7 we’re in a strong position to hit employees and celebrated 56 people reaching the old post office site at 148 Old Street for 19 25 years’ service. Great Portland Estates. our 2016 and 2017 targets. Forecasting the UK economy remains a CCS AWARDS LOOKING NORTH challenge and our focus in 2015 was to serve a balance of public and private sector customers As our flagship £50m commercial scheme in key areas including: at Central Square in Leeds looks toward completion in 2016, our work continues along SOCIAL ENTERPRISE SPEND £284,863 • Public sector frameworks (we’re on 80% Wellington Street with a £15m scheme at 5 of major regional frameworks) Wellington Place (transferred from Shepherd • National Defence Infrastructure Organisation Construction) due to complete later in 2016. (DIO), Ministry of Justice and Education Funding Agency frameworks DELIVERING EXCELLENCE • Private sector inner-city residential programmes • Blue chip commercial developers IN EDUCATION In the public sector our strong education credentials continue to feed our pipeline 12 APPRENTICES and 2015 saw Wates appointed as the main contractor for three schools under the Barking, 98% • Senior living and student accommodation sectors Dagenham and Newham Priority School WASTE DIVERTED Building Programme (PSBP) batch and FROM LANDFILL three University Technical Colleges under FOCUS ON RESIDENTIAL the London UTC batch for the Education Our residential focus includes a £130m, Funding Agency. 362 unit, residential design and build SUPPLY CHAIN SCHOOL apartment project for Quintain at Wembley, MEMBERSHIP OF SUPPLIERS MAKING A DIFFERENCE WITH >£1M IN TRADING: with completion scheduled for late 2017 IN THE COMMUNITY 72% (see project Alto image on pages 2/3). Our commitment to the communities in In addition, following the successful delivery which we work is key to the way we do of plots 114 and 115 on the Greenwich business and, as a result, we have spent nearly Peninsula, we were appointed on another £285k with social enterprises and achieved an significant residential project with Knight average CCS score of 40.7 in 2015, including Dragon at plot 104. The £76m project will see two gold awards. This is a testament to how Wates Construction build a 32-storey tower, we are delivering our promises to the local Ramzies Dacres the tallest we have ever built. communities in which we work. Commercial Manager Wates Construction 24/25
Wates Construction RETURN TO PREVIOUS NEXT CONTENTS PAGE PAGE REFURBISHMENT AND MODERNISATION DELIVERING EXCELLENCE OF MAJOR MARYLEBONE LANDMARK IN EDUCATION FOR THE FOR HIGHER LEARNING EDUCATION FUNDING AGENCY THE LONDON The 11,469m² development will expand the “From the tender submission NO. APPRENTICES NO. TRAINEES 2 3 BUSINESS SCHOOL London Business School’s teaching facilities date in early October 2014, Wates Construction was appointed by the and will be an integral part of the campus, London Business School in 2015 to restore creating a triangle of educational facilities there were six weeks to the Old Marylebone Town Hall building. between Sussex Place, the Taunton Centre complete a comprehensive value and Old Marylebone Town Hall. Works to a full state of repair. The £54m project include the part-demolition and restructuring engineering exercise to drive down LOCAL LABOUR USED CCS SCORE will create a modern learning environment within the historic premises, and includes of the former Westminster Council House costs without compromising 60% within 20 miles 41 the careful conservation of early twentieth and annexe buildings, plus the construction quality. Wates performed well of new auditoriums, seminar rooms, a library, century period features. and working closely with the WASTE DIVERTED FROM LANDFILL offices, faculty spaces and a student lounge all with state-of-the-art AV and IT facilities. client delivered a proposal that 98.9% enabled the contract to be Through Wates Giving, we are providing an award signed and work to proceed of £21,000 over three years without significant delay.” to 2017 to fund Masters in Business Canterbury Primary School, part of the PSBP East 1 Batch, was completed in 2015. Image copyright: Fotohaus Management bursaries. Jonathan Buckingham Development Manager The London Business School Wates has a longstanding relationship with the Education Funding Agency (EFA) creating quality schools across England. We are currently providing construction services on two national and five regional frameworks. Since the EFA launched its PSBP programme, we have been appointed as main contractor to deliver over £150m of new and refurbished school buildings. This includes 19 PSBP schools in Coventry, the North West, East of England, Kent and London. LITTLE ILFORD SCHOOL “When I walked into the corridor As well as Canterbury Primary School (pictured on the ground floor I had an above), in 2015 we were appointed as main contractor for Little Ilford Secondary School, emotional moment as I realised the first of three schools to be developed as that our new school was coming part of the Barking, Dagenham and Newham and it was going to be great.” PSBP batch. The £22.8m, 1,525 place, four- Ian Wilson storey secondary school is designed by CPMG Headteacher, Little Ilford School Architects and will incorporate a 25 place autistic spectrum disorder unit. Works include the fitting out of internal space for teaching REPEAT and administration support offices, new CUSTOMER BREEAM CCS SCORE kitchen and associated facilities, and a multi- VERY use games area. GOOD 38 The new school has been designed utilising SOCIAL NO. APPRENTICES 2 our component-based design solution for ENTERPRISE SPEND schools (Adapt) which offers significant time and cost efficiencies in the delivery of new £5,304 school buildings. WASTE DIVERTED FROM LANDFILL 100% Wates Annual Review 2015 26/27
Wates Construction RETURN TO PREVIOUS NEXT CONTENTS PAGE PAGE A NEW HOME FOR THE ARTS IN MANCHESTER FLAGSHIP CENTRAL SQUARE, LEEDS A flagship project for Wates Construction Central Square has already attracted a substantial letting from professional HOME AT FIRST STREET, MANCHESTER “HOME is incredibly excited and proud to receive a AWARDS WON RICS NW Awards Tourism and Leisure RIBA North West Awards SCHEME IN in the North East, the £50m Central Square services firm PwC, who are set to locate 700 Wates Construction completed the £25m development in Leeds for Roydhouse employees across the seventh and eighth development of HOME at First Street in substantial grant award NO. APPRENTICES floors, occupying 55,000 sq ft. We have been from Wates Giving. It is LEEDS CITY Properties comprises 11-storeys of Manchester in 2015, a centre for international 11 BREEAM selected to deliver their £5m interior fit-out predominantly Grade A office space, package, which boasts high specification contemporary visual art, theatre and film. really important to us VERY with retail provision on the ground floor The new purpose-built complex is England’s GOOD as an organisation to CENTRE plus a fully glazed winter garden with leisure facilities. It features an attractive powered movable glazed walls and state of the art audio visual systems. Along with the adjacent projects at Wellington Place that largest multi-art form centre outside London. It boasts a 500-seat theatre, 150-seat flexible provide sustainable training LOCAL LABOUR USED sky garden on the ninth floor, providing studio space, 500m² gallery, five cinema opportunities for young and entertaining opportunities and fantastic have transferred from SCL, Central Square screens, digital production and broadcast emerging talent, and the grant 80% within 20 miles 50% 10 miles within views across the city. demonstrates that Wates is truly committed facilities, and a café, bar and restaurants. to our customers in the heart of Leeds. HOME was procured through the North West is a significant contribution WASTE DIVERTED FROM LANDFILL CCS SCORE Construction Hub (NWCH) framework. that will allow us to provide “There’s a growing demand 100% 42 100+ APPRENTICE WEEKS unique opportunities for for quality office space across In addition to our construction work, Wates Giving provided apprentices, interns and Yorkshire and with building HOME with a £30,000 grant to volunteers alike.” work at Central Square 41 CCS SCORE fund ongoing creation of sustainable training BREEAM currently ahead of schedule, EXCELLENT opportunities for the arts. Dave Moutrey Director and Chief Executive, Home we are confident that this exceptional scheme will take pride of place in Leeds’ expanding commercial market.” Richard Bland Partner, Marrico LLP Wates Annual Review 2015 28/29
Wates Construction RETURN TO PREVIOUS NEXT CONTENTS PAGE PAGE PROVIDING WORLD CLASS DELIVERING TRAINING FACILITIES IN COVENTRY OUTSTANDING SENIOR ADVANCED MANUFACTURING Off-site prefabrication was extensively REPEAT “The development of the AMTC LIVING IN THE SOUTH TRAINING CENTRE, ANSTY PARK used to guarantee improved quality control CUSTOMER on Ansty Park in Coventry is Wates Construction was appointed as main and increase the speed of construction to achieve the critical sectional completion a huge demonstration of the contractor in 2015 for the £18m Lloyds Bank Advanced Manufacturing Training Centre date. The new training centre revolutionises growing confidence in the (AMTC) at Ansty Park, Coventry. This project engineering training and also makes a industrial and manufacturing significant contribution towards solving the BREEAM involved the design and build of a three- skills shortages that have been prevalent in EXCELLENT sectors in the Midlands and storey training centre comprising workshops, classrooms and lecture theatres, research the manufacturing industry. Our appointment the MTC’s expansion will areas, catering facilities, breakout space, office follows the successful delivery of the state- substantially bolster the of-the-art £13m Aerospace Research Centre accommodation and a conference suite. for the Manufacturing Technology Centre campus’ prominence both in (MTC) on the same campus. the UK and globally.” Phil Harrison Managing Director, Wates Construction, Midlands and North SIGNATURE CARE HOMES, “Wates has engaged CAMBERLEY AND SUNNINGHILL with Signature to make Wates Construction was appointed as main contractor in 2015 for two these two projects work new-build care home schemes at Camberley by using their internal and Sunninghill. With a combined project resources and expertise value of £34m, the care homes will offer 92 and 96 apartments respectively, including to generate some value provision for specialist dementia care. engineering opportunities The two-stage design and build schemes and straightforward cost will feature cinema rooms, hair salons, savings which have then therapy rooms, plus a Signature bistro and restaurant with private dining facilities. enabled the projects to move forward. Our appointment follows the successful completion of Bentley House in Hertford for Signature Care Homes. I am delighted to be working with Wates as we seek to improve the REPEAT CUSTOMER NO. APPRENTICES product and how 3 it is delivered.” Ian Webb CCS SCORE WASTE DIVERTED Head of Construction, FROM LANDFILL Signature Senior Lifestyle 45 95% Wates Annual Review 2015 30/31
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