Corporate Social Responsibility Report 2017
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Corporate Social Responsibility
Report 2017
If you have any questions or comments
about this report, please contact:
Promoting Environmental Policy Department
Nankai Electric Railway Co., Ltd.
(Secretariat of the Environmental Measures
Promotion Committee)
2-1-41 Shikitsu-higashi, Naniwa-ku, Osaka
556-8503, JAPAN
Tel : 06-6631-6300
Fax : 06-6632-6257
URL : http://www.nankai.co.jp/ Nankai Electric Railway Co., Ltd.
Corporate profile Transportation Company information by segment is current as of July 1, 2017.
Business
Corporate Philosophy
With wisdom and dynamism,
forging the way to the future
Contributing to the Community 36 companies
Justifying public trust as an all-round lifestyle provider, and building Railways, tramways, buses, ocean freight, cargo transportation, train maintenance
a better society Real Estate Construction
Business Namba Business
Putting the Customer First Shiomibashi
Ebisucho
Tennoji Station
Providing excellent services for the customer, bringing living comfort District
and cultural enrichment Hankai
Tramway
Future Challenges Sakai
Meeting the needs of coming generations with bold energy and Hamadera
Ekimae
creativity
Takashinohama
5 companies 5 companies Construction
A Dynamic Workplace Real estate leasing, real estate sales
Sembokukosoku
line
Creating a workplace brimming with vitality, harnessing the expertise Distribution
and personal strengths of every employee Kansai Airport Izumi Chuo
Business
Kishiwada
Corporate Outline As of March 31, 2017
Company Name: Nankai Electric Railway Co., Ltd.
Established: December 27, 1885
Head Office: 2-1-41 Shikitsu-higashi, Naniwa-ku, Osaka, 556-8503, JAPAN
Website: http://www.nankai.co.jp/ Tanagawa Misakikoen Hashimoto
Paid-in Capital: ¥72,983,654,121
Kada 11 companies
Operating Revenue: ¥95.874 billion (head corporation)
Shopping Center management, Business operations inside the Station
¥221.690 billion (consolidated) Concourse
No. of Shareholders: 51,776
Wakayamashi Gokurakubashi
No. of Employees: 2,577 (head corporation)
Koyasan
9,104 (all group companies) Wakayamako
Managed track: 154.8 km
Rolling Stock: 688 Leisure Services
Business
Composition ratio of operating revenue by segment
Construction
Business Other
17.7％ 1.0％
Osaka
Transportation
Leisure Services Business
Business 23 companies Wakayama
38.8％
15.4％ Amusement Park management, travel agency, hotels and ryokan
Japanese inns, Leasing of facilities for motorboat racing, building
management and maintenance businesses, printing, advertising agency
Distribution Business Real Estate Business
13.9％ 13.2％
Note: The composition ratio is the ratio of operating revenues including transactions between segments.
Photo : Nankai no Mori
Editorial Policy
Since the 2014 edition, we have been including business overview and financial information in addition to CSR information. Contents
For CSR information, we refer to GRI guidelines and provide comprehensive reporting.
Corporate profile ・
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・・1 CSR overview Financial report ・
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Applicable Term: Fiscal 2016 (April 1, 2016 to March 31, 2017). Some information, however, is from outside this period. Financial and nonfinancial highlights・
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Scope of Report: This report covers issues related to the Nankai Electric Railway Co., Ltd. However, some CSR activities of group Message from the president・
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companies are also covered in this report.
Medium Term Business Plan ・
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Guidelines referenced: Environmental Reporting Guidelines, 2008 Edition by the Ministry of the Environment, Environmental
Accounting Guidelines for Private Railway Businesses by the Association of Japanese Private Railways, and Feature ・
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・・15 ■ The Environment・
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the G4 Sustainability Reporting Guidelines by GRI Business overview by sector・
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1 The Nankai Electric Railway CSR Report 2017 The Nankai Electric Railway CSR Report 2017 2
Financial and nonfinancial highlights
Net assets Total assets Return on equity
¥219,288 mil. ¥890,798 mil. 8.1%
(¥ millions） (¥ millions） （％）
Financial and nonfinancial
219,288 10.3
200,000 199,991 203,939 1,000,000 10.0
909,547 894,621 890,798
highlights
8.1
781,589 781,671
150,000 143,176 152,039 750,000 7.5 6.6 6.5
5.5
100,000 500,000 5.0
50,000 250,000 2.5
Message from the president
0 0 0
2012 2013 2014 2015 2016 2012 2013 2014 2015 2016 2012 2013 2014 2015 2016
(Fiscal Year) (Fiscal Year) (Fiscal Year)
Number of employees Number of passengers Number of female employees
9,104 (Consolidated) 236 mil. 109
(Nankai Electric Railway only)
Medium Term Business Plan
(Individuals) (Thousands of people) (Individuals) （％）
10,000 240,000 120 12
8,808 8,853 9,104 233,301 236,153 104 105 109
8,209 8,319 228,862 227,031 101
225,129 95
7,500
220,000 80 8
5,000
3.83 4.04 4.09 4.23
200,000 40 3.67 4
2,500 2,639 2,588 2,577 2,567 2,577
Feature
0 0 0 0
(Consolidated) (Fiscal Year) 2012 2013 2014 2015 2016 2012 2013 2014 2015 2016 2012 2013 2014 2015 2016 2012 2013 2014 2015 2016
(Fiscal Year) (Fiscal Year) (Fiscal Year)
Consolidated Nankai Electric Railway only Number of female employees Ratio of female employees
Operating revenue (millions of yen) 184,412 197,495 210,995 219,065 221,690
Business overview by sector
Ordinary income (millions of yen) 15,474 16,899 22,001 27,110 27,111
Profit attributable to owners of parent (millions of yen) 7,518 9,615 17,467 12,612 16,452 Investments for safety Number of “Customer’s Voice” CO2 emissions
cases
Comprehensive income (millions of yen)
Net assets (millions of yen)
10,207
143,176
10,644
152,039
25,190
199,991
7,394
203,939
20,478
219,288 (¥ millions）
6.8 billion (Number of cases)
2,563 (t-CO 2)
171,000 t-CO (t-CO 2 / ¥ millions)
2
Total assets (millions of yen) 781,589 781,671 909,547 894,621 890,798 2,563
8,000 7,942 2,500 1.94 1.91 1.88
Net assets per share (yen) 268.60 285.16 337.32 343.47 369.15 2,327 300,000 1.75 1.79 1.80
6,797 6,865
CSR overview
6,497 2,000
18.40 32.58 22.25 29.03 6,091
Net income per share (yen) 14.38 6,000
1,766
1,500 1,553 1,467 200,000 1.20
Capital to asset ratio (%) 18.0 19.1 21.0 21.8 23.5 4,000 155,681
176,142 175,756 177,806171,266
Return on equity (%) 5.5 6.6 10.3 6.5 8.1 1,000
100,000 0.60
2,000
Total shareholders equity/total assets income (multiple) 27.3 21.7 15.2 27.5 18.7 500
Net cash provided by operating activities (millions of yen) 37,332 27,459 43,013 43,212 42,753 0 0 0 0
Financial report
△ 29,030 △ 30,861 2012 2013 2014 2015 2016 2012 2013 2014 2015 2016 2012 2013 2014 2015 2016
Net cash provided by investing activities (millions of yen) △ 15,719 △ 17,675 △ 90,315 (Fiscal Year) (Fiscal Year) (Fiscal Year)
Net cash provided by financing activities (millions of yen) △ 13,592 △ 19,779 51,503 △ 17,047 △ 11,906 CO 2 emissions CO 2 emissions (Emission basic unit)
The Ratio of Interest-Bearing Debt to EBITDA* (times) 11.1 10.4 9.6 8.4 8.3
* EBITDA (earnings before interest, taxes, depreciation and amortization) = Operating Income + Depreciation and Amortization Rolling stock energy consumption Green procurement ratio Monetary contributions to funds
rate to preserve biodiversity
6.12 kl/10,000 km 93.2% ¥5,800,000
Company profile
Operating revenue Ordinary income Profit attributable to owners of
(¥ millions）
¥221,690 mil. (¥ millions）
¥27,111 mil. parent
(¥ millions）
¥16,452 mil. (kl/10,000 km) (%) (Yen)
17,467
219,065221,690 16,452
210,995 7.00 100 93.0 93.2 7,000,000
200,000 197,495 30,000 15,000 90.4 92.0
184,412 27,110 27,111 85.5 6,170,706 6,318,012 6,300,000 6,000,000 5,800,000
12,612 6.49 6.44 75
Third-party comments
150,000 22,001 6.33
20,000 10,000 9,615 6.12 6.12
16,899 6.00
100,000 15,474 7,518 50 3,500,000
10,000 5,000
50,000 25
0 0 0
0 0 0
2012 2013 2014 2015 2016 2012 2013 2014 2015 2016 2012 2013 2014 2015 2016 2012 2013 2014 2015 2016 2012 2013 2014 2015 2016 2012 2013 2014 2015 2016
(Fiscal Year) (Fiscal Year) (Fiscal Year) (Fiscal Year) (Fiscal Year) (Year)
3 The Nankai Electric Railway CSR Report 2017 The Nankai Electric Railway CSR Report 2017 4
Message from the president
With “speed” and “growth” as keywords,
Financial and nonfinancial
highlights
we will make our business foundations
even more solid and seek to steadily
Message from the president
achieve our medium-term business plan.
Medium Term Business Plan
Overview of business results and main efforts in (8.5% decrease from the previous fiscal period).
this period (fiscal 2016) In the retail business, we have enhanced the overseas
promotion of information about Namba City and Namba
This period (fiscal 2016), which is the second year of the Parks and otherwise implemented measures to encourage
SHINTEN 133 Plan, our medium-term business plan, our visits by inbound tourists. For our entire retail business, our
Airport Line railway revenue was the highest ever as result of operating revenue was 35.794 billion yen (1.7% increase
positive movement in airport-related transportation thanks over the previous fiscal period) and our operating income
to the increase in inbound tourism. In addition, due to was 3.181 billion yen (0.6% increase from the previous fiscal
Feature
factors that include the renewal of our Namba City shopping period).
center, our operating revenue increased to 221.69 billion In our building management and maintenance business, as
yen (1.2% increase over the previous fiscal period). part of the expansion of our capacity, we acquired all the
In terms of income, operating income was 31.84 billion yen stock of TTS K.K., which is in charge of facility maintenance
Business overview by sector
(1.5% decrease from the previous period) due to increases and management for the Higashiosaka logistics center, and
in depreciation and amortization as well as retirement Life Community Company Limited, which manages
benefit expenses. Ordinary income was 27.111 billion yen, buildings in the capital region. For our entire leisure and
staying at the same level as the previous fiscal period due to services business, which includes these, our operating
factors that included reduced interest paid. In addition, from revenue was 39.571 billion yen (1.8% increase over the
the impact of bookings of impairment losses due to previous fiscal period) and our operating income was 1.845
decreased earnings from, for example, rental real estate as billion yen (0.2% increase over the previous fiscal period).
an extraordinary loss in the preceding period, profit In our construction business, we have thoroughly managed
CSR overview
attributable to owners of the parent company increased construction input costs among other efforts while
greatly to 16.452 billion yen (30.4% increase over the emphasizing efforts to receive orders in the private
previous fiscal period). nonresidential market and for civil engineering projects in the
I will discuss our main efforts for this fiscal period below. capital region, for example. As a result, our operating
In our railway business, we strove to enhance our revenue was 45.275 billion yen (1.0% increase over the
transportation capabilities. To improve our response to the previous fiscal period) and our operating income was 2.953
Financial report
needs of inbound tourism, which is growing, we expanded billion yen (51.8% increase over the previous fiscal period).
overseas Internet sales, opened dedicated windows for
visiting foreigners and for voucher exchanges at the Kansai
Airport Station, and revised the Nankai Line timetable. Medium-term business plan progress and
For our entire transportation business, our operating prospects for the next fiscal period
revenue was 99.551 billion yen (0.8% increase over the
Company profile
previous fiscal period) and our operating income was 16.14 Our group is currently advancing our SHINTEN 133 Plan,
billion yen (2.2% decrease from the previous fiscal period). which is our three-year medium-term business plan that
President and CEO In real estate, as part of the reorganization and advanced started in fiscal 2015. In this plan, the three fundamental
Teruhiko Achikita use plan for the Kitaosaka Logistics Center, we began
offering use of a new truck terminal management building.
policies (most important issues) that were established are
“strengthen Semboku-related business,” “expand Kansai
Moreover, as the first stage of a plan to revitalize the International Airport and inbound tourism business” and
Third-party comments
Wakayamashi Station, we completed the Nankai “increase the drawing power of the Namba area.” We are
Wakayamashi Station Building, which is an office facility. For advancing proactive efforts for each of these policies.
our entire real estate business, our operating revenue was The state of progress in this fiscal period and prospects for
33.922 billion yen (0.5% increase over the previous fiscal the next fiscal period for these key issues are as follows.
period) and our operating income was 8.581 billion yen
5 The Nankai Electric Railway CSR Report 2017 The Nankai Electric Railway CSR Report 2017 6
Message from the president
and inbound tourism business, coinciding with the opening always on staff, as well as a barbecue terrace. We will enterprise to realize sustainable development and growth
Financial and nonfinancial
of Kansai International Airport Terminal 2 (international continue working to further increase the attractiveness of the while coexisting with society. The four business guidelines of
flights), we reinforced our transportation capabilities and Namba area and to differentiate it from competing areas. our corporate group are “assurance of safety and peace of
highlights
reduced congestion by revising our airport line timetables mind,” “emphasis on the environment,” “compliance
and increasing Rapi:t special express and airport express Prospects for the next period (fiscal 2017) thoroughness” and “pursuit of a customer orientation.” We
departures. We also increased early-morning and late-night On the one hand, in the business environment that envelops are advancing proactive efforts for these as the overarching
departures to meet the needs of travelers utilizing low-cost our corporate group we can see positive factors, such as themes of our CSR activities.
Message from the president
carrier airlines. (January 2017) Moreover, we began having the increased number of flights to Kansai International In fiscal 2017, we are establishing a new Safety Promotion
all airport bus lines enter the same terminal. In addition, we Airport along with the growth in inbound traveler numbers. Department and a CSR Promotion Division as dedicated
also established a temporary baggage storage service at On the other hand, we can see severe conditions continuing organizations and seeking to further strengthen our CSR
Namba City. in the future as a result of a population that is aging and promotion structure. We are also undertaking the following
Our plans for the future are to continue increasing producing fewer children. These include expectations that efforts for each of the four themes.
convenience and comfort by expanding multilingual population decline along our train lines will advance and
signage and providing baggage handling, for example, in competition in transportation and retail businesses will Assurance of safety and peace of mind
Medium Term Business Plan
response to the needs of inbound travelers, which are become even fiercer as markets shrink. For our corporate group, which has railway business at its
increasing related to Kansai Airport access in particular. We Under these conditions, we will continue, as a unified group, core, assurance of safety and peace of mind can be said to
are also expanding sales routes, including through to steadily advance measures in each field toward the be our most important corporate social responsibility. In each
overseas travel agencies and airline partnerships. achievement of our objectives in the next period (fiscal 2017) department of our Railway Business Division, we are
as the last year in our SHINTEN 133 Plan medium-term systematically implementing separate education and
Increasing the drawing power of the Namba area business plan. In our transportation business, we expect instruction for new employees, core employees and skilled
Construction of the New Nankai Kaikan Building (working that transportation income will increase for our railway and employees to enable them to improve their skills and abilities.
Strengthening Semboku-related business name), which utilizes the convenience of being directly bus businesses along with increased numbers of Kansai Moreover, we continued to conduct “comprehensive
Feature
In Semboku-related business, we began operation of the connected to the Namba Terminal but provides excellent International Airport users in the next period. We also expect accident recovery training” and endeavor to promote safety
Semboku Liner 12000 series express train (December 2015) access to destinations domestic and abroad, is currently that condominium sales will increase greatly in our real consciousness in this fiscal period. This training included
and renewed the Izumigaoka HIROBA Shops & Restaurant underway (completion expected September 2018). This new estate business. rescuing victims and guiding evacuations, recovery work at
shopping center at Izumigaoka Station (April 2016), for building, which has 30 above-ground and 2 underground Putting these together, we expect our operating revenue for sites with derailments and disconnections, and reporting and
Business overview by sector
example. We also completed a new truck terminal floors, includes business center functions that support the the next fiscal period to be 231.4 billion yen (4.4% increase communication with related divisions.
management building at the Kitaosaka logistics center highest levels of business continuity planning (BCP). The over the previous fiscal period). Moreover, in terms of profits, Furthermore, safety investments of about 6.8 billion yen were
administered by the Semboku Rapid Railway Co., Ltd., and rebuilding plan is progressing steadily, and an invitation for a due to increased income and profits, reduced appraisal made to enhance and improve various facilities, including the
we advanced our implementation plan for a multifunction clinic of the Minami Tohoku Group (Fukushima Prefecture), losses for real estate business inventories, and other factors, expansion of safety measures related to train operation,
logistics facility. which has an extensive record of pioneering medicine in we anticipate increases in operating income to 33 billion yen rolling stock and train platforms and the reinforcement of
We will continue to endeavor to expand our transportation cancer treatment, was finalized this fiscal period. This will (3.6% increase over the previous fiscal year), ordinary station buildings for earthquake resistance in preparation for
share and increase profitability by improving convenience, respond to demands for medical tourism from the Asian income to 28.2 billion yen (4.0% increase), and profit major earthquakes and other disasters. As one example, one
including revising timetables. In addition, taking the region, which has been increasing in recent years. attributable to owners of the parent company to 18.6 billion part of the continuous grade separation project for the
CSR overview
Semboku New Town Opening 50th Anniversary as an Moreover, in April 2016, we conducted the largest yen (13.1% increase). Nankai Line and the Takashinohama Line in Takaishi City was
opportunity, we will continue to strengthen efforts related to renovation of the south building of Namba City since it completed. In another, by switching to elevated for the
both soft and hard aspects and expand the profit opened. In addition, we have also opened the third phase operation of the outbound Nankai Line, we have increased
fundamentals of our retail businesses, for example. area of the NAMBA Ekikan Project. Furthermore, we have Promoting corporate social responsibility based on the level of operation safety. Moreover, we completed
also increased the customer attraction of Parks Garden, group business guidelines barrier-free renovations at the Tennoji Ekimae stop and the
Expanding Kansai International Airport and which is the Namba Parks rooftop garden, through Abeno stop (inbound) of the Hankai Tramway during this
Financial report
inbound tourism business renovations that include new construction of a combined In the modern world, I believe that the corporate social period. In fiscal 2017, we also plan to invest about 9.7 billion
As measures to strengthen our Kansai International Airport shop and information office with a dedicated gardener responsibility (CSR) perspective is indispensable for an yen to increase safety and peace of mind.
Fundamental policies for the SHINTEN 133 Plan, our medium term business plan Fiscal 2016 results and fiscal 2017 prospects Group business guidelines
1 2 3 Fiscal 2016 Fiscal 2017 (forecast) (1) Assurance of safety and peace of mind
Company profile
Strengthen Semboku-related Expand Kansai International Airport Increase the drawing power of
business and inbound tourism business the Namba area business Seek to assure safety and peace of mind in all of our
Operating revenue
(millions of yen) 221,690 231,400 businesses starting with our railways
Operating income (2) Emphasis on the environment
(millions of yen) 31,840 33,000 Recognize “global environmental protection” as a mission and
Profit attributable to consider the environment in our businesses
owners of parent 16,452 18,600 (3) Compliance thoroughness
(millions of yen)
Third-party comments
Strictly adhere to laws and regulations, recognize personal
Investment expenditures responsibilities to society, and conduct business activities that
(millions of yen) 36,792 53,500 are fair and healthy
Consolidated interest-bearing
(4) Pursuit of a customer orientation
liabilities balance/EBITDA* 8.3 7.98 As a company with deep roots in local communities,
ratio (multiples)
consistently act with the customer perspective in mind
Semboku 12000 series Dedicated service counter for foreign visitors Yoga event at Parks Garden * EBITDA (earnings before interest, taxes, depreciation and amortization) =
at Kansai Airport Station operating income + depreciation and amortization
7 The Nankai Electric Railway CSR Report 2017 The Nankai Electric Railway CSR Report 2017 8
Message from the president
Efforts for environmental protection Compliance thoroughness Semboku Rapid Railway Line and ordinary passenger While the business environment changes by the hour, my
Financial and nonfinancial
As medium-term environmental targets, we have set Our corporate group seeks to be an enterprise that fulfills buses, and we began sales of ICOCA and ICOCA intention is that with “speed” and “growth” as keywords,
specific numerical objectives for our 45 group companies the trust that it receives from society. In order for us to commuter passes. Moreover, we also strengthened our corporate group will continue to further solidify our
highlights
for the fiscal 2015–2017 three-year period and are thoroughly implement compliance practices, we have efforts to increase convenience in our bus business. business foundations through quantitative growth
advancing efforts to achieve them. These targets include created a Code of Business Ethics and established a These include expanding the extent of use of (revenue expansion) and qualitative improvement
a 3% reduction in CO2 emissions (compared to the 4-year Compliance Committee as a dedicated organization transportation IC card services on ordinary bus lines and (financial health improvement) as we steadily realize our
average of fiscal 2011–2014), a 5% reduction in water responsible for the promotion of internal auditing and adopting the Nacchi IC card as a replacement for SHINTEN 133 Plan and maintain sustainable growth
Message from the president
use (compared to fiscal 2014), and 5% reductions in both compliance management. This committee deliberates magnetic multi-trip cards that had been used before by thereafter.
ordinary and industrial waste processing volumes. various measures for the strengthening of compliance the Nankai Bus Group. I humbly request that you, our stakeholders, give us even
Moreover, as a structure to promote this, we have management. In addition, should a serious compliance In addition, we enhanced other services to further raise more of your understanding and support in the future.
created an Environmental Countermeasures Promotion violation occur, it has arranged systems to respond by the customer satisfaction levels of inbound tourists, which
Committee with membership comprised of directors from making proposals about corrections and recurrence have been increasing in recent years. These include
each department in the company. This committee prevention measures. putting 12 new 8300 series trains, which are equipped
September 2017
with LCDs that can display customer information in four
Medium Term Business Plan
manages annual targets and results. Moreover, I recognize that the strengthening of corporate
In this fiscal period, we have again implemented various governance functions is an important management issue languages (Japanese, English, Chinese and Korean), into President and CEO Teruhiko Achikita
measures that contribute to environmental protection. in order to continue achieving healthy growth for the service on the Nankai Line and installing duty-free
These include planting grass along the tracks at the corporate group into the future. Based on this awareness, counters at Namba City and Namba Parks.
Tennoji Ekimae and Abeno stops, building a dozen new I believe that as we continuously strengthen functions and
8300 series train cars that have outstanding conduct examinations, we should seek to adhere strictly
environmental performance, exhibition at an international to laws and regulations first of all, strive to practice very
real estate market conference, conduct of a road repair transparent management with fair and rational
walk in Choishimichi, and operation of a solar power decision-making, strengthen supervisory functions, grow
Feature
generation system in Tannowa, Misaki. sustainably and increase corporate value over the
Moreover, for about 40 years our company has owned medium and long terms.
the “Nankai no Mori” forest, which is in a part of the Kii
Mountain Range near Totsukawamura, Nara Prefecture. Pursuit of a customer orientation (putting the
Business overview by sector
In addition to systematic planting, pruning, thinning and customer first)
other care efforts, for many years we have been For our group, which provides a variety of services
conducting forest preservation activities in which our centered on railways, it goes without saying that “pursuit
employees participate as volunteers. Furthermore, this of a customer orientation” is an important management
forest received certification for carbon offset credits in issue. With the goal of further raising customer
2013, and had offset a total of 1,190 tons of CO2 by fiscal satisfaction levels, our railway business endeavored to
2016. We will continue to further increase employee further increase customer convenience through a variety
consciousness about environmental protection and of measures this fiscal period. For example, we revised
CSR overview
advance efforts for global warming prevention and the timetables for the Koya Line and Semboku Rapid
environmental protection. Railway Line, we strengthened connections between the
Financial report
Trend in investments in safety Tree thinning in Nankai no Mori
(¥ millions）
Company profile
10,000 9,732
8,000 7,942
6,497 6,797 6,865
6,000 6,091
4,000
Third-party comments
2,000
0
2012 2013 2014 2015 2016 2017 (Fiscal Year)
(forecast) Duty free counter at Namba City
9 The Nankai Electric Railway CSR Report 2017 The Nankai Electric Railway CSR Report 2017 10
Medium Term Business Plan
Medium Term Business Plan
In order to further solidify our business foundations with quantitative growth (revenue expansion) and
“SHINTEN 133 Plan”
Financial and nonfinancial
qualitative improvement (financial health improvement), our group is advancing the SHINTEN 133 Plan, which
is the medium-term business plan we established to cover the three-year period from fiscal 2015 to 2017.
highlights
Taking the 130th anniversary of our foundation as an
In this plan, targets for fiscal 2017, the final year of the plan, were set for a consolidated operating income of opportunity, we will further enhance and develop the Final year (fiscal 2017) numerical targets
30 billion yen and a consolidated interest-bearing liabilities balance/EBITDA ratio of 8. Both of these targets, business foundations that we have built over the years.
however, were achieved in fiscal 2015, the first year of the plan. Building on these results and based on the Consolidated operating income 33 billion yen
future business environment and efforts for various measures, we revised these target values in October 2016. Fundamental policy The Ratio of Interest-Bearing
7 or higher
Message from the president
Debt to EBITDA* (times)
1. Strengthen Semboku-related business * (earnings before interest, taxes, depreciation and amortization) =
EBITDA
Operating Income + Depreciation and Amortization
2. Expand Kansai International Airport 33.0
32.3 31.8
and inbound tourism business
3. Increase the drawing power of the 8.4 8.3
Namba area business
Medium Term Business Plan
7.98
Key focus
Strengthen Semboku-related business 1. Create attractive areas along our railway lines 2015 2016 2017 (Fiscal year)
(Original target)
Consolidated operating income
2. Strengthen group business foundations The Ratio of Interest-Bearing Debt to EBITDA (times)
Feature
Executive message Executive message
We will keep seeking We will succeed in our
independent growth plan for the Naniwasuji
Business overview by sector
and steadily achieve Line, and continue to
the revised higher increase the
goals convenience and value
of our train lines
Managing Director Director
CSR overview
Naoto Ashibe Satoshi Kajitani
The SHINTEN 133 Plan, which is our medium-term business In addition to strengthening airport access, if the plan for
plan, has three fundamental policies: strengthen the Naniwasuji Line, which will be an access route from
Semboku-related business, expand Kansai International the center of Osaka to the Kansai International Airport,
Expand Kansai International Airport Airport and inbound tourism business, and increase the connects the land along our train lines with the
drawing power of the Namba area. Since we exceeded the Shin-Osaka and Umeda Stations that are along a
and inbound tourism business
Financial report
numerical targets set for the final year of the plan (fiscal national core route, we believe that this will contribute
2017) in the first year (fiscal 2015), we revised the targets greatly to increasing the value of that land. Furthermore,
upwards in October 2016. Factors that contributed to these by linking the railway corridors along our Naniwasuji Line
positive results, which greatly exceeded the plan initially and Hankyu train lines that connect at Juso Station, the
established, include the capture of the great increase in convenience and value of land along those lines are
inbound tourists by various corporate group businesses, expected to improve.
Increase the drawing power of the particularly railways and shuttle buses, and the decreased As a company, along with succeeding at the Naniwasuji
Company profile
Namba area business fuel costs that accompanied the drop in oil prices. Line plan, I want us to keep seeking to increase the
Although cost increases, including personnel expenses, are attractiveness of destination districts, particularly the
anticipated in the transportation business in fiscal 2017, I Namba area. This will be done by, for example,
want to cover them with increased revenue through the enhancing office functions by completing the New
capture of more of the increasing number of tourists inbound Nankai Kaikan Building as a multi-use focus of the
from Kansai Airport, the sale of condominiums and the Nankai Terminal area revitalization plan, and advancing
Third-party comments
refurbishment of commercial facilities, particularly in Namba, the development of the NAMBA Ekikan, which is
and by doing so achieve our objectives with certainty. beneath the station tracks.
Moreover, in addition to growing profits and EBITDA, by also
closely investigating facility investments and raising our
financial health another level, we will increase our resilience
when facing changes in the business environment.
11 The Nankai Electric Railway CSR Report 2017 The Nankai Electric Railway CSR Report 2017 12
Medium Term Business Plan
Fundamental policy Key focus
Financial and nonfinancial
highlights
1. Strengthen Semboku-related business 1. Create attractive areas along our railway lines
Having welcomed Semboku Rapid Railway Line Co., Ltd. Railway Business, while expanding business opportunities Taking the 130th year of our founding as an Major achievements in fiscal 2016
and the Izumigaoka Station Shopping Facility to our group, and improving profits. We will also expand the logistics opportunity, we will advance promotions that
we are taking this as an opportunity to make serious efforts business in our group around our newly-acquired distribution seek to improve the brand image of the Nankai
• Advanced plan to revitalize the Wakayamashi
Station and completed the Nankai
Message from the president
to revitalize the entire Semboku area. Moreover, we will center business. area and the Nankai Group. In addition, we will Wakayamashi Station Building office facility
quickly realize synergy with our entire group, starting with our make areas along our railway lines attractive • Began operation of the Medetai Train on the
by, for example, creating features that Kada Fish Line
Major achievements in fiscal 2016 encourage many customers to explore these • Opened N.KLASS Suminoe and N.KLASS
Izumiotsu shopping facilities under elevated
• Began operation of newly-manufactured train cars areas and by expanding services related to tracks
made especially for the Semboku Liner limited daily life.
express
•
Medium Term Business Plan
Renewed the Izumigaoka HIROBA Shops & Nankai Wakayamashi Station office building
Restaurants and Panjo shopping centers at
Izumigaoka Station 2. Strengthen group business foundations
• Constructed new management building at the
Kitaosaka Logistics Center, followed by We will invest money and human resources in will drive the growth of the Group and diverse
investigation into the development of an advanced future growth fields, including inbound tourism personnel who will be responsible for creating
facility on the site of the old management building
Semboku Liner limited express New management building at the Kitaosaka and distribution businesses. While cultivating new value.
Logistics Center
these as future core business areas, we will
also undertake measures to eliminate Major achievements in fiscal 2016
2. Expand Kansai International Airport and inbound tourism business
unprofitable businesses with consideration of • Acquired commercial real estate properties and
sought to strengthen the revenue base and expand
Feature
Our corporate group will work steadily to prepare for increased other outside organizations, we will seek to increase the appeal current business conditions and future the business domain of our real estate business
minapita point card
inbound demand in preparation for the 2020 Tokyo Olympics. of the entire Kansai region and make information available business environment changes. We will
• Unified point services within our group and
First, we will quickly complete fundamental infrastructure, about it, taking the initiative in enabling Osaka to achieve the consider cash flow, in particular, implement increased facilities where points could be used
including providing multilingual support and facilities that are status of an inbound gateway city. We will also promote visiting thorough investment and income and • Strengthened our revenue base and improved
barrier-free in both physical and non-physical aspects. In the the business areas of our corporate group. In addition, in expenditure plans, and improve interest-bearing our financial structure, receiving positive
Business overview by sector
evaluations and improved ratings
future, not limiting ourselves just to airport access, we will response to changes in the business environment of the debt balance/EBITDA ratios. Moreover, we will JCR: BBB+ (positive) → A− (stable)
accelerate the expansion of other profit opportunities. For this Kansai International Airport, we will seek to maintain and actively cultivate and utilize core personnel who R&I: BBB (stable) → BBB+ (stable)
purpose, through cooperation with local governments and expand the revenue base related to the airport for our group.
Major achievements in fiscal 2016
Topics We are advancing cooperation among the organizations involved in order
• Revised timetables for the Nankai Line, and to realize the “Naniwasuji Line” as soon as possible.
enhanced transportation capabilities between
Namba and the Kansai Airport Tokaido Shinkansen
In May 2017, five organizations, including Nankai Electric Railway, Osaka Hankyu bullet train
• Expanded Nankai ticket information counter Hankyu Kyoto Line
CSR overview
Hankyu Takarazuka Line
(dedicated counter for foreign visitors) at Kansai Prefecture, Osaka City, the West Japan Railway Company and Hankyu Kobe Line Shin-
Osaka
Airport Station Corporation, agreed to cooperate in the advancement of the following efforts Yodogawa
• Started a temporary baggage storage service at toward the strengthening of the railroad network that is necessary for the growth Sanyo Shinkansen
bullet train
Namba City of Osaka and the Kansai region.
Based on the following plans for the Naniwasuji Line, we are advancing Juso
Nankai ticket information counter Temporary baggage storage service discussions with the national government and seeking to start work on the Naniwasuji
(dedicated counter for foreign visitors) project as soon as possible. Moreover, to further raise the level of outfitting connecting line
investigation and
Financial report
effectiveness and business potential of the Naniwasuji Line, while coordinating JR Osaka
3. Increase the drawing power of the Namba area business with the national government, we are advancing investigations and examinations
examination Loop Line
toward the creation of a branch line (Naniwasuji connecting line) from the north Kita-
Umeda
We are advancing the following rebuilding plans as key projects We are also seeking to increase value and improve our lineups
JR-Nankai joint operation section
side of Kita Umeda Station (working name) toward Hankyu Juso Station. JR Tozai Line
in order to make the New Nankai Kaikan Building (working in real estate, distribution and other businesses. We will Keihan Nakanoshima Line
name), which is the focus of revitalization of the Nankai Terminal distinguish the Namba area from other areas by sustaining and Improvement JR Namba Station – Nishi Hommachi Station (working name) – Kita Umeda Station (working name) Hanshin Main Line
Nakanoshima
extent Nankai Shin-Imamiya Station – Nishi Hommachi Station (working name) – Kita Umeda Station (working name)
Building, a facility that contributes to meeting customer needs increasing its sense of newness.
Stations en Nakanoshima Station (working name), Nishi Hommachi Station (working name)
and increasing the potential of the Namba area. route Nankai Shin-Namba Station (working name)
Company profile
Subway Chuo Line
Total project Hanshin
Major achievements in fiscal 2016 expense
About 330 billion yen in estimated expenses Namba Line
Nishi-
Hommachi
JR operation section
• Advance building of the New Nankai Kaikan Project plan
Separation of infrastructure and operation using aid for underground high-speed railway outfitting
projects (anticipated)
Building (working name) with the goal of
Nankai operation section
Kintetsu Nara Line
completion in September 2018 Project and Osaka Line
implementation Semi-public sector
• Determined outline of medical floor (9F) in the JR- Nankai
Namba Shin-Namba
New Nankai Kaikan Building (working name) Operators and West Japan Railway Company
Third-party comments
• Conducted comprehensive renovation of the operation
sections
Section: JR Namba Station Kita Umeda Station (working name)
Nankai Electric Railway Co., Ltd.
JR
Kansai Nankai
Namba City South Building on the largest scale Section: Nankai Shin-Imamiya Station – Kita Umeda Station (working name)
Main Line
Line
since its opening
Target Shin-
End of fiscal 2030 (spring 2031) Imamiya
opening date
Reopening of Namba City South Building To Kansai Airport
after renovation
Construction of the New Nankai Kaikan Building
(working name) advances
13 The Nankai Electric Railway CSR Report 2017 The Nankai Electric Railway CSR Report 2017 14
Feature
Advancing the utilization of renewable energy sources against global warming, this system is expected to advance From the person in charge
Financial and nonfinancial
the development of power generation technologies that use
We are pursuing the
renewable energy sources and improve the rate of energy
highlights
self-sufficiency for Japan.
utilization of renewable
With the Paris Agreement, which sets reduction targets for undertake domestic measures to achieve their reduction energy sources
greenhouse gases, coming into effect, Japan set a 26% goals. Japan has set a goal of reducing greenhouse gas
reduction from fiscal 2013 levels as its greenhouse gas emissions by 26% compared to the fiscal 2013 level by Advancing the incorporation of solar power Chief Manager or the Promoting Environmental
Policy Department, CSR Promotion Division
emissions target. In the Nankai Electric Railway Group, we fiscal 2030. generation systems in the entire group
Message from the president
Akira Kamada
are working proactively to spread the utilization of The spread of solar power generation systems in our
renewable energy sources that curtail greenhouse gas corporate group began with the installation of solar power Since the establishment of the Environmental Policy Promotion
emissions and prevent global warming. Utilizing a feed-in tariff system, we installed a panels on the rooftop of the platform at the Izumisano Department at our company in 2008, we have been working to
large-scale solar power generation system at the Station on the Nankai Line with support from the New embody environmental management by managing group
site of the former Tannowa Yuen park Energy and Industrial Technology Development company CO2 emissions, conducting environmental events in
Japan is seeking to reduce greenhouse gas The adoption and spread of renewable energy use is also Organization (NEDO) in 2008. Since then we have been cooperation with local governments along our train lines, and
emissions by 26% in accordance with the Paris
Medium Term Business Plan
being promoted in Japan as one effective measure for advancing the incorporation of solar power generation adopting a system to promote volunteer participation for our
Agreement reducing greenhouse gas emission amounts. For this systems as shown in the table below. employees.
The Paris Agreement was adopted with the consensus of reason, at Nankai Electric Railway, we are advancing the Furthermore, for the Semboku Rapid Railway that our Moreover, we have recently been focusing our energy on
more than 190 countries and regions at the UN COP 21 utilization of renewable energy sources while carefully group is involved in, we built a solar power generation environmental businesses that utilize renewable energy
meeting in December 2015. This international agreement examining business considerations. system (100kW output) on the building rooftop to provide sources.
determines efforts related to the emission of greenhouse In October 2016, on a site owned by the company in some of the electricity used in the Izumi Chuo Station In 2016, on a site owned by the company in Tannowa,
gases from the year 2020. This agreement establishes the Tannowa, Misaki-cho, Osaka Prefecture, we built a solar building in August 2013. Purchased electricity use for the Misaki-cho, Osaka Prefecture, we built a solar power
following two objectives that the entire world should work power generation plant that utilizes a feed-in tariff (FIT) building was reduced about 32% in July 2014 (compared to generation plant and began selling all the electricity generated.
to achieve. The first is to keep the global temperature system for renewable energy, and we are now using this in fiscal 2012 before installation). Then, in January 2014, we During construction, we sought to provide detailed
Feature
change since before the Industrial Revolution significantly undertaking environmental business. The FIT system also installed a solar power generation system with an explanations to residents in the area about countermeasures
below 2°C and strive to keep it below 1.5°C. The second is started in July 2012 based on the Renewable Energy Law output of 997 kW on the roof of Building 2 at the Kitaosaka for reflected light and considerations for the environment. Since
achieve zero effective global greenhouse gas emissions by (abbreviated name) that requires power companies to Truck Terminal. operation began, power generation results have exceeded the
the second half of the 21st century to achieve the first goal. purchase renewable energy at a fixed price for a certain In the future, our plan is to pursue investigations into original estimates.
In order to achieve these goals, each country is obligated to period of time. It has become more common particularly for renewable energy sources other than solar power In the future, we will continue to consider both environmental
Business overview by sector
submit their independent reduction goals to the UN and solar power generation. In addition to being a measure generation as well. and business aspects as we pursue environmental businesses.
Status of solar power generation system incorporation * Installed by Semboku Rapid Railway Line
kW Annual power generation results
Year/Month Location output Notes
kWh Period measured Unit sale price
Nankai Line Izumisano Station
2008/04 platform rooftop ❶ 10 10,680 Fiscal 2016 — Used in-house
CSR overview
2011/01 Nankai Line Izumiotsu Station
65.5 84,534 Fiscal 2016 — Used in-house
platform rooftop ❷
2013/08 Izumi-Chuo Station Building* 100 126,827 Fiscal 2016 40 yen Surplus purchase contract
With a full amount purchase contract,
Kitaosaka Truck Terminal Fiscal 2016 received Special Award in Fiscal 2014
2014/02 Building 2* ❸ 997 1,203,658 40 yen
Osaka Sustainable Building Awards
Boat Race Suminoe stand
Financial report
2014/12 500 510,060 Fiscal 2016 40 yen Full amount purchase contract
rooftop ❹
2016/03 Komyoike train garage* 713 867,249 Fiscal 2016 32 yen Full amount purchase contract
Nankai Line Hagoromo Station Used in-house, began operation
2016/05 50 51,641 Fiscal 2016 —
platform rooftop ❺ May 14, 2016
See note Measurement period from October 14, 2016
2016/10 Tannowa Yuen site ❻ 500 632,055
at right
27 yen
(date operation started) to August 31, 2017
Company profile
Total 3,486,704
Third-party comments
Tannowa Yuen site ❻ Nankai Line Izumisano Station Nankai Line Izumiotsu Station Kitaosaka Truck Terminal Building 2 ❸ Boat Race Suminoe stand rooftop ❹ Nankai Line Hagoromo Station
platform rooftop ❶ platform rooftop ❷ platform rooftop ❺
15 The Nankai Electric Railway CSR Report 2017 The Nankai Electric Railway CSR Report 2017 16
Business overview by sector * The operating revenue values for each segment include transactions between segments. Business overview by sector (transportation business)
Transportation Business Business focus for this financial year
Transportation Business
Financial and nonfinancial
Operating revenue increased ¥822 million (0.8%) Operating revenue Operating income 16,140
Realizing thorough services for the increasing
36 companies
highlights
for a total of ¥99.551 billion compared to the (¥ millions） 93,574 99,551 (¥ millions） 16,500 number of inbound travelers
previous fiscal year. Operating income 100,000 87,669 98,729 15,000 12,374 12,937
decreased ¥360 million (2.2%) compared to the 86,097 11,896 In order to meet the needs of
38.8% previous fiscal year for a total of ¥16.14 billion
due to increases in retirement benefit expenses, 50,000
10,000
We provide public transportation inbound travelers, we have
enhanced our lineup of special
（99,551 mil.） depreciation and amortization resulting from
services that are rooted in
5,000
building new rolling stock, and other factors.
tickets and we have worked to
Message from the president
expand sales routes, including
communities and provide high levels
0 0
2012 2013 2014 2015 2016 2012 2013 2014 2015 2016 direct Internet sales.
In April 2016, we opened a
of convenience.
(Fiscal Year) (Fiscal Year)
dedicated service counter for
visiting foreigners and a
Real Estate Business dedicated ticket exchange
counter at Kansai Airport Station.
Operating revenue increased ¥178 million (0.5%) Operating revenue Operating income
Medium Term Business Plan
for a total of ¥33.922 billion compared to the 33,922
previous consolidated fiscal accounting year.
(¥ millions）
40,000 33,744
(¥ millions）
10,000 8,983 9,379
8,581 Creating attractions along our railway lines,
13.2% Operating income decreased ¥798 million (8.5%)
for a total of ¥8.581 billion compared to the 25,023 27,046
32,323 including operation of sightseeing trains
（33,922 mil.） previous fiscal year due to the inclusion of
appraisal losses for real estate for sale and other
20,000 5,000
5,715 5,788
Railway business Operation of the sightseeing
Medetai Train began on the line
factors. popularly known as the Kada
0 0 Our railway business provides safe and comfortable Fish Line.
2012 2013 2014 2015 2016 2012 2013 2014 2015 2016 transportation services along our various lines. These We worked to create
(Fiscal Year) (Fiscal Year)
include the Nankai Electric Railway with two core lines, the attractions in the area along
Nankai Line that connects Namba with Senshu and the Nankai Koya Line, including
Distribution Business Wakayama and the Koya Line that connects to the Koyasan operation of the Nankai
Feature
Sanada Red Train based on
world heritage site, as well as the Airport Line that provides
We worked to increase the drawing power of the Operating revenue Operating income the theme of the NHK Taiga
Namba area by, for example, undertaking a important access to Kansai International Airport. drama “Sanada Maru.”
(¥ millions） 35,794 (¥ millions）
comprehensive renovation of the Namba City 40,000 35,200 4,000 In addition, Semboku Rapid Railway Co., Ltd. became a
33,856 3,386 3,163 3,181
13.9%
South Building on the largest scale since its part of our group in 2014, and its railway line travels to
opening. As a result, operating revenue for our 25,978 27,672 2,795
2,474
Starting sales of ICOCA and deploying
Business overview by sector
retail businesses increased ¥593 million (1.7%) Semboku New Town from its starting point at Nakamozu new rolling stock
（35,794 mil.） 20,000 2,000
for a total of ¥35.794 billion and operating Station, which is a station shared with Nankai Electric
income increased ¥17 million (0.6%) for a total of In terms of services, in addition
¥3.181 billion compared to the previous
Railway. to PiTaPa, we began sales of
0 0
consolidated fiscal accounting year. 2012 2013 2014 2015 2016 2012 2013 2014 2015 2016 ICOCA and ICOCA commuter
(Fiscal Year) (Fiscal Year)
passes in March 2017. In terms
of infrastructure, we deployed
twelve 8300 series cars on the
Leisure Services Business
HOTEL
Nankai Line and four Semboku
In the travel industry, last October, we began offering Operating revenue Operating income 12000 cars for the Semboku
CSR overview
Business Travel Online (BTOL or “beetle”), which is a (¥ millions） 39,571 (¥ millions） Liner express train.
next-generation business travel arrangement system 37,019 38,863 1,817
40,000 2,000 1,841 1,845
for incorporated organizations that improves business 33,940 35,155
15.4% efficiency. In addition, in the funeral business, we have
worked to enhance membership acquisition efforts, 20,000 1,000 962
1,450
（39,571 mil.） advance our response to the growth in small-scale
funerals, and increase the number of funerals handled.
As a result, operating revenue increased ¥707 million 0 0
(1.8%) for a total of ¥39.571 billion, and operating 2012 2013 2014 2015 2016 2012 2013 2014 2015 2016
Financial report
income increased ¥4 million (0.2%) for a total of (Fiscal Year) (Fiscal Year)
¥1.845 billion compared to the previous fiscal year.
Construction Business
In addition to civilian residential construction, as Operating revenue Operating income
a result of efforts made to receive orders in, for (¥ millions） 45,275 (¥ millions）
43,839
example, the civilian nonresidential sector and 44,830 2,953
Company profile
45,000 3,000
public works in the capital region, operating 39,280 39,113
revenue increased ¥445 million (1.0%) for a total 30,000 2,000 1,946
17.7% of ¥45.275 billion compared to the previous fiscal
year. As a result of working to improve our profit 15,000 1,000 875 912 1,081
（45,275 mil.） ratio by, for example, strengthening the
management of construction costs, operating 0 0
income increased ¥1.007 billion (51.8%) for a 2012 2013 2014 2015 2016 2012 2013 2014 2015 2016
total of ¥2.953 billion yen compared to the (Fiscal Year) (Fiscal Year)
Third-party comments
previous fiscal year.
Other
In other businesses, operating revenue increased ¥793 million (43.5%) for a total of ¥2.619 billion and operating income increased ¥71 million (57.9%) for
a total of ¥194 million compared to the previous consolidated fiscal accounting year.
17 The Nankai Electric Railway CSR Report 2017 The Nankai Electric Railway CSR Report 2017 18Business overview by sector (transportation business)
Ferry and Tramway business Bus business Executive message Executive message
Financial and nonfinancial
Nankai Ferry operates ferries that connect the ports of Along with Nankai Bus, we also operate Wakayama Bus, We are advancing a In Japan and abroad, we
highlights
Wakayama and Tokushima, providing comfortable sea Nankai Rinkan Bus, Gobo Nankai Bus, Kumano Kotsu, variety of policies for safe, will publicize the attractions
access between Shikoku island and the Kinki region. Tokushima Bus and other bus lines that have deep local secure and comfortable along our train lines and
Moreover, in our tramway business, the Hankai Tramway ties. Furthermore, in addition to Kansai Airport transportation services promote visiting, staying
operates two lines, the Hankai Line and the Uemachi Line, Transportation Enterprise, each of these companies is
and residing in these areas
and is thought of fondly as a local means of transport. expanding shuttle bus businesses to connect with the
Message from the president
Kansai International Airport and major cities.
Senior Managing Director Directorr
Tetsuro Kanamori Hiroyuki Sumita
Business focus for this financial year Business focus for this financial year
The greatest mission of a railway business must be “to Nankai Electric Railway includes three core areas. The first is
Making the Tennoji Ekimae and Abeno stops New Nacchi IC card adopted especially for provide safe, secure and comfortable transportation Namba, which is one of the main concentrated commercial
barrier free Nankai Bus services.” For safety and security, we have undertaken districts in Japan. The second is the Kansai International
Medium Term Business Plan
continuous grade separation projects to prevent crossing Airport, which is a hub airport for Asia, and the third is the Mt.
Along with the tramway On October 1, 2016, Nankai
relocation work on the Bus adopted the Nacchi
accidents and traffic jams by elevating tracks, and we have Koya World Heritage Site that is also popular among foreigners.
Uemachi Line, we completed dedicated prepaid IC card that incorporated a positive train control (PTC) operation Furthermore, the areas along our train lines have an abundance
making both Tennoji Ekimae allows the accumulation of management system on the Koya Line, for example. In of tourism resources and natural mountain and ocean
and Abeno stops (inbound for benefits with use. addition, we are also endeavoring to maintain and improve environments, making them very attractive both as places to
Abeno stop) barrier free in safety by systematically advancing renovation work for visit as tourists and to live as residents. Publicizing such
December 2016. In addition, every facility. In terms of service, we are working to attractions around Nankai train lines to encourage even more
we planted grass on the “increase customer satisfaction levels” through both people to come and enjoy them, as well is to live in these areas,
tramway beds between these physical and organizational measures. These include and increasing values along these lines is the role of our
two stops in an example that is enhancing transportation abilities and improving access on company.
Feature
the first of its kind in Kansai. the Airport Line, and renovating trains and toilets that have Starting in 2017, we have been cooperating toward the
aged. registration of the Mozu & Furuichi Kofun Groups as the first
Advance of “Pilgrimage by Sea” use All routes now stop at In the medium and long terms, responding to the reduction World Heritage candidate in Osaka Prefecture.
promotion campaign Kansai Airport Terminal 2 in the number of commuter passengers carried due to the In addition, we will continue working to distribute appealing
decline in the working population will be indispensable. information and enhance the traveling environment for inbound
Business overview by sector
We are focused on stimulating traveler We have increased
Through the development of key stations, for example we tourists. Specifically, we will continue to advance a variety of
demand by, for example, undertaking a convenience by having all
are seeking to maintain the residential population and measures that respond to the increase in independent travelers,
campaign jointly with local governments for airport shuttle bus lines begin
a “Pilgrimage by Sea,” which is what we call stopping at Kansai promote the influx of new residents. In addition, we are including day-trip travel product plans and the arrangement of
the Tokushima sea route that connects Mt. International Airport Terminal 2. advancing projects that utilize the abundant sightseeing ticket reservation and sales systems for them at points of
Koya in Wakayama with the Shikoku temple resources along our lines in cooperation with local departure with a focus on stations on our train lines. Other
pilgrimage. communities. By attracting visitors from Japan and measures we are advancing include the realization of services
abroad, we are seeking to stabilize the income base. that link airports and lodgings, and the preparation of
(A message from our Comprehensive Safety Administration Manager also multilingual guidance at various commercial facilities along our
appears on page 25.) train lines, starting with stations and train cars.
CSR overview
Financial report
Company profile
Third-party comments
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