QUALITY ASSURANCE OF COMPANY BASED TRAINING IN THE DUAL SYSTEM IN GERMANY - BIBB
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Quality assurance of company based training in the dual system in Germany An overview for practitioners and VET experts
Quality assurance of company based training in the dual system in Germany An overview for practitioners and VET experts
Bibliographic information from the German National Library The German national Library catalogues this publication in the German National Bibliography. Detailed information is available online at http://dnb.ddb.de. © 2017 by Federal Institute for Vocational Education and Training, Bonn Author: Dr. Chokri Guellali Contributions by: Helena Sabbagh (Part II) Michaela Achenbach (Digression: Learning at vocational school) Dr. Hendrik Biebeler/Helena Sabbagh (Part III.1) With the collaboration of: Barbara Hemkes, Peter Pfaffe, Markus Wölk, Dr. Doris A. Zimmermann Editorial Staff: Alexander Brandt-Memet, Ülkü Gülkaya Contact person: Helena Sabbagh Translation: Martin Kelsey, Global SprachTeam, Berlin Publisher: Federal Institute for Vocational Education and Training, Bonn Web: www.bibb.de E-Mail: zentrale@bibb.de Publication management: Divison 1.4 Cover and graphic design: CD Werbeagentur Troisdorf Production: Verlag Barbara Budrich, Leverkusen Photos: © BIBB/Ülkü Gülkaya/E. Schenk Sales address: Federal Institute for Vocational Education and Training (BIBB) Division 1.4 - Publication Management/Library – Publications – The content of this work is subject to a Creative Robert-Schuman-Platz 3 Commons Licence (licence type: Attributi- 53175 Bonn on - Non-commercial - No Cerivatives - 4.0 E-Mail: vertrieb@bibb.de Germany) Order No.: 09.280 For further information, please visit our Crea- tive Commons information site online at ISBN 978-3-96208-003-7 (PDF) http:// www.bibb.de/cc-lizenz. ISBN 978-3-96208-002-0 (Print) urn:nbn:de:0035-0728-6 This online publication has been registered and archived with the German National Library. Printed in Germany Web: www.bibb.de/veroeffentlichungen
Table of contents Preface ....................................................................................... 5 Introduction ................................................................................ 7 Part I: Cornerstones of quality assurance in company-based training ....... 11 Part II: Quality assurance in the dual system within the context of the European Quality Assurance Framework in Vocational Education and Training (EQAVET) ........................... 30 Part III: Quality assurance in company-based training within the multi-level system of vocational education and training ........ 36 Digression: Learning at vocational school ....................................... 36 1. Quality assurance in company-based training at the system level ... 40 1.1 Structuring of company-based training at the system level ........... 40 1.2 Development of training standards ........................................ 47 1.3 Quality via vocational guidance and support ............................ 53 2. Quality assurance at the intermediate level .............................. 57 2.1 The chambers .................................................................. 57 2.2 Federal State Committees for Vocational Education and Training ..... 68 3. Quality assurance at the company level .................................... 70 3.1 Suitability of the company providing training .......................... 70 3.2 Rights and obligations of parties providing training and of trainees ............................................................... 79 3.3 Cooperation between companies and vocational schools ............ 85 Legal foundations ......................................................................... 89 Literature .................................................................................... 91 Index of abbreviations ................................................................... 95
Preface Quality assurance in vocational education and train ing is an important item on the educational policy agenda and will certainly remain so. It is a classical cross-sectional task that encompasses all aspects of VET from the development of national training stand ards at the system level to the company training plan at the provider level. Quality together with its assur ance and development also constitutes an ongoing remit for all those involved in the training process. The topic of quality assurance in vocational education and training is also receiving impetuses from European initiatives. Transparency and compara bility of qualifications and enhanced mobility have been introduced with the aim of creating a joint European Education Area and a common labour mar ket. Within the scope of this Copenhagen Process, which has been running since 2002, the European Parliament and the Council adopted the EQAVET Recommendation in 2009. This contains the EQAVET Reference Framework itself (EQAVET = European Quality Assurance in Vocational Education and Training). The various elements of quality assurance in vocational education and train ing in Germany have thus far not been perceived and communicated via the term “quality assurance”, either primarily or as an overall concept. These el ements have their basis in traditional processes, procedures and regulations which are stipulated across several laws and documents and can only be mapped by the EQAVET Quality Framework to a limited extent (see Part II of this brochure). At a national level, therefore, the tendency is to make refer ence to regulatory policy rules, basic legal principles or standards applicable across the country rather than to quality assurance instruments. This does not serve the interests of thematically-related dialogue and networking within Europe. The aim of this brochure is to make it easier to understand the central qual ity assurance mechanisms which underlie the company-based part of initial training in the dual system in Germany. It contains a structured overview of the most important regulations, procedures and stakeholders which secure and pursue the further development of training quality at the company as 5
a learning venue. Quality assurance at vocational schools is given a much lower degree of coverage since this falls within the area of responsibility of the federal states. In addition, it is not our intention to expound upon the way in which the dual system functions as a whole. This has already been explained in a large number of other publications and representations. This brochure has been prepared in German and English and is aimed at education and training experts from the fields of academic research, policy making and practice in Germany and Europe. The objective is to contribute towards achieving greater transparency between the member states in this thematic area. In light of the joint European Education Area and labour mar ket, this is the only way of creating the additional trust and mobility which in turn facilitates lifelong learning. Prof. Dr. Friedrich Hubert Esser President of the Federal Institute for Vocational Education and Training 6
Introduction What is quality in vocational education and training? And how can it be assured? These issues have been occupying both experts and practitioners ever since VET came into being. Quality is an opalescent concept that, in the educational system, is characterised by multiplicity and vagueness. Quality expectations of participants vary according to their own perspective. The ex pectations and aspirations that a trainee has with regard to company-based learning are, for example, different to those of the skilled workers providing training. The interest of the state is to retain the efficiency and competitive ness of the economy as a whole and to integrate young people into society. This takes place via qualification in an occupation and via socialisation pro cesses within the company. In their capacity as representatives of the com panies, the employer associations are keen to secure a sufficient supply of skilled workers. Finally, the focus of the trade unions is to protect the rights and prospects of these future skilled workers. Criteria for “good” initial and continuing vocational education and training are therefore an object of ne gotiation between the parties involved and need to be agreed at various lev els in the VET sector. One matter which is not in dispute is that training quality needs to be se cured in a reliable manner. At the statutory level, mechanisms for quality assurance are stipulated in the Vocational Training Act (BBiG) and the Craft and Trades Regulation Code (HwO). These regulate both the development of training regulations, the execution of training and its monitoring by the chambers. The reform of the Vocational Training Act in 2005 required the VET committees located at the chambers and the Federal State Committees for Vocational Education and Training to work towards achieving continu ous further development in the quality of vocational education and training. The set of instruments thus created firmly anchors quality assurance and development of VET as a permanent task within the dual system. Within the area of the vocational school system, most federal states stipu late in law that quality management systems should be in place. It is also frequently the case that state-specific variants of the usual models have been developed. These will be outlined in the introduction to Part III. Three overarching principles are significant in terms of gaining an under standing of quality assurance in vocational education and training. These 7
are the dual principle, the occupation principle (Berufsprinzip), and the principle of consensus. The dual principle combines learning in the work process with learning at a vocational school and at the same time facili tates the acquisition of occupational experience. The occupation principle (Berufsprinzip) is based on certification which is binding and recognised across the country. It affords the opportunity to exercise a multitude of oc cupational activities. The principle of consensus guarantees proximity to the labour market and transparency and acceptance of training occupations via the involvement of the social partners, the Federal Government and the federal states in the development of national training standards. Laws, ordi nances and recommendations stipulate nationally-binding minimum stand ards for company-based training. Numerous communication pathways and possible spheres of influence (horizontal, top-down and bottom-up), in particular via representation of the social partners in the VET committees, enable a continuous and inter active process of agreement to take place between the social partners. This networking ensures that specific company realities and longer term require ments are accorded due consideration in the structuring of system elements. Thanks to “participative” quality assurance, the dual system remains a reli able route for vocational training that is aligned to the person. It is also of benefit to Germany as a location. Quality has several dimensions. These include input (equipment available at the training venue, qualification of the trainers, training plans etc.), process (learning methods, motivation of trainers etc.), output (successful learning, final mark etc.) and outcome (transfer of what has been learned, utilisation of the qualification etc.). The input and output dimension of quality is at the heart of the minimum standards mentioned. The prerequi sites for and results of successful training are standardised. In the training process at a local level (provider level), companies offering training are provided with areas of scope in which they can operate whilst the cham bers ensure that proper execution of training is monitored. Process quality is thus expressed in terms of interaction between trainees and parties pro viding training. The formal regulations primarily described in the present brochure need to act as a vehicle for constant re-achievement of quality at the company level. In order to explain the mesh of areas of responsibility, interactions and processes between the various quality assurance stakeholders in vocation 8
al education and training, DEQA-VET has identified eleven cornerstones for quality assurance in company-based training (see Figure 1). These cor nerstones have emerged following a process of compaction and as a result of dialogue with vocational education and training experts. The statutory stipulations (Vocational Training Act, Act for the Protection of Children and Young People) and the recommendations made by the Board of the Feder- al Institute for Vocational Education and Training form the foundation for development. The first stage involved selecting the system-inherent compo nents which are directly relevant to quality assurance. The second part of the procedure was then to reduce these to their essentials. Once the appro priate sources had been collated, an attempt was undertaken to represent the quality assurance mechanisms in a simplified form. This simplification also means that exceptional regulations are addressed to the smallest de gree possible. After a brief description, Part I explains the relevance of each cornerstones to quality assurance. This enables readers to gain a rapid overview of how quality of vocational education and training is ensured. Part II of the brochure considers quality assurance in the dual system within the context of the European Quality Assurance in Vocational Education and Training Reference Framework (EQAVET). Particular characteristics and correspondences are compared and described. Part III provides a systematic alignment of the mechanisms of quality assur ance at institutional levels (company, intermediate and system level). The aim here is to present the structures which define the dual system in a clearer way. This form of mapping is also in line with the differentiation made by EQAVET between the system and provider level whilst also emphasising a particular characteristic of the German system – the intermediate level. This level includes the chambers, which are the main stakeholder and link be tween the state and the companies. However, the three institutional levels should be seen as a means of dividing up tasks and determining areas of re sponsibility rather than as a rigid system. Alongside vertical division, there is also a horizontal division of tasks between the stakeholders within the respective level, and this may be viewed as an additional quality assurance characteristic of the dual system. The citation of sources in the text has been largely avoided in order to make the brochure easier to read. As a consequence of this, the representations 9
include only terms and generally valid statements which are not directly attributable to any particular author. Further literature, official European documents, the most important federal laws relating to the topic, and the recommendations of the Federal Institute for Vocational Education and Training are listed at the end of the brochure. 10
Part I: Cornerstones of quality assurance in company-based training The dual system of vocational education and training is both a tried and tested route to an initial vocational qualification for young people and a guarantor for the securing of a supply of skilled workers across the whole of the econo my. Events on the training market are the result of all training places offered by the companies and of all individual decisions made by young people re garding training in a certain occupation or at a certain company. The Federal Government, the federal states, the social partners and other stakeholders en deavour to ensure that training contracts are concluded between companies and young people interested in entering into such arrangements and further seek to ensure that these contracts are successfully completed and culminate in contracts of employment. The aims of quality assurance are to comply with minimum standards in using education and training to integrate young peo ple into society and to qualify them for work within an occupation whilst also covering company requirements for skilled workers. Numerous stakeholders work together in order to achieve this objective. Within the scope of the legal framework, execution of training between the learning venues of the compa ny and the vocational school is monitored by the chambers. The main empha sis is on proper completion of training rather than on the monitoring process itself. For this reason, no cornerstone was developed for the latter aspect. Companies have various motivations for opting to provide training. The fun damental focuses are on securing a supply of skilled workers in order to retain or enhance competitiveness or on the social obligation of the companies. The basis of quality assurance in the dual system is to support and facilitate deci sions to offer training on the part of companies and decisions on the part of young people to enter training in an occupation. The acquisition of occupa tional proficiency (berufliche Handlungsfähigkeit) by the young people at the end of training should not be jeopardised. Although the prerequisites of the companies and young people vary greatly, compliance with minimum stand ards needs to be ensured. In addition to this, traditional procedures have been established which have an integrative effect in allowing the various interests of the stakeholder groups to inform the system. In order to facilitate adherence to minimum standards, institutions and pro grammes are created at a regional and federal level to provide guidance and support to companies and young people interested in using the system. The company providing training needs to take account of the minimum quality 11
standards from when a training place is offered until the time of completion of training. It does so in the knowledge that numerous partners and institutions are on hand to give direct and indirect assistance. Part I of the brochure looks at the area between the system level and compa ny level and uses the cornerstones to show how quality assurance functions. After a brief description, the relevance to quality assurance of each corner stone is outlined. In Part II, these cornerstones are considered in detail. Fur ther quality characteristics are added and distributed by institutional levels – the system, intermediate and company level (Figure 1). Source: own representation Figure 1: 11 Cornerstones for quality assurance 12
1. The state, the employers and employees act together in accordance with the consensus principle to shape the dual system Description Within the dual system, the Federal Govern ment is responsible for the company-based element of training whilst the school-based component falls within the remit of the federal states. The employers and employees are equal ly represented via their respective umbrella organisations in the management committees at regional and national level. They have equal voting rights in the VET committees at the chambers, in the Federal State Committees for Vocational Education and Training and in the Board, and the sub-committees and working groups of the Federal Institute for Voca tional Education and Training (BIBB). The VET Committee of the chamber responsible must be notified and con sulted on all important matters relating to vocational education and train ing. The Federal State Committee advises the federal state in question on matters relating to vocational education and training. Pursuant to the BBiG, both committees are required to focus on achieving a continuous develop ment of quality of vocational education and training within the scope of their remit. The BIBB Board advises the Federal Government in fundamental matters re lating to vocational education and training. The purpose of the recommen dations the Board adopts with regard to the structuring of company-based training is to achieve uniform application of the BBiG, especially when the focus is on specifying certain procedures on relationships in concrete terms. Relevance for quality assurance The interaction that takes place between the state, the trade unions, the em ployers and the chambers has been firmly established within the BBiG. This has created equal involvement of employers and employees as the foundation of the consensus principle. Legislation and the development of standards in VET does not take place without the participation and consent of the social 13
partners in their capacity as relevant stakeholders and contractual parties on the labour market. Their involvement guarantees that the reality of vocation al education and training practice is identified and taken into account. Their agreement produces an expectation that implementation of laws, regulations and standards will be successful. One-sided enactment of laws or standards by the state or implementation of such instruments without the participation of one of the partners may result in social conflicts or in implementation prob lems at the companies. For this reason, the state and the social partners work together in accordance with the consensus principle to achieve the stability and further development of the system. The consensus principle is of central significance to quality assurance be cause vocational education and training shifts between political, economic and vocational teaching objectives. In some cases, the different group inter ests are in a situation of competition. The system can only be managed effec tively if the state and the social partners adopt a cooperative attitude. The consensus principle states that nothing must take place against the will of the other parties involved. For this reason, the social partners endeavour to reach a consensus which can also be embraced by the Federal Government and the federal states. 2. Vocational education and training planning is based on indicators-aided reporting Description The Federal Ministry of Education and Research (BMBF) constantly monitors developments in VET. By 1 April each year, it publishes a “Report on Vocational Education and Training”. This report sets out the current status and probable further development of vocational education and training. It contains information for the pre vious calendar year on VET contracts that have been concluded and are still in existence, on the number of vacant training places, and on persons registered as training place applicants. Demand for and supply of training places for the respective current calendar year are also forecast. 14
BIBB also publishes detailed information, data and analyses on vocational education and training on an annual basis in its “Data Report to accompany the Report on Vocational Education and Training”. This presents central in dicators relating to initial and continuing vocational education and training and illustrates the developments which have taken place over the course of time. Pursuant to the BBiG, data relevant to vocational education and training sta tistics is collected by the Federal Statistical Office with the support of BIBB and the Federal Employment Agency. This data covers aspects such as infor mation on trainees, trainers and training advisors. The data collected is used for the planning and regulation of VET within the scope of the respective areas of responsibility. The “National Education Report” appears every two years and covers the whole of the educational system. This report is a comprehensive inventory which contains indicators for all educational sectors, including continuing training. Relevance for quality assurance The collection of regional and national data and the formation of indicators are central to the observation of demand for and supply of training places and to the identification of imbalances on the training market. If the Re port on Vocational Education and Training indicates that a regionally and sectorally balanced supply of initial training places may be at risk, propos als for remedying such a situation are included. The data collected is dis cussed within the various committees and publicly with the involvement of all stakeholder groups. Specific proposals are also made available via pub lications, recommendations and official responses from various institutions such as the BIBB Board. Recording data on the training market and taking account of demographic development and of educational behaviour on the part of young people ena ble prognoses to be submitted regarding securing a supply of skilled workers for trade and industry in the short and medium term. The data gathered is made available to the fields of policy making, academic research and practice. It is also used to inform the planning of measures and programmes. This permits the Federal Government and the federal states 15
to set out main focuses for the funding of vocational education and training and to design projects in areas where measures are required. Differentiation according to characteristics such as gender, school-leaving qualification and migration background enables target groups needing support to be identi fied during the survey process. 3. Modernisation mechanisms, research and development projects, pilot projects and projects conducted together with practice achieve a continuous improvement of the system Description The constituent elements of the dual system are evaluated on an ongoing basis and mod ernised with consideration of economic, soci etal and technical developments. VET research plays a particular role in the modernisation process. This encompasses the clarification of the basic principles underlying vocational education and training, observation of domestic, European and international developments, identification of requirements regard ing the contents and aims of VET, preparation of further developments in vocational education and training in respect of changes to economic, so cietal and technical needs, the promotion of instruments and procedures for the imparting of VET and knowledge and technology transfer. BIBB plays a central part in this continual process by dint of the position it occupies at the interface between academic research, policy and practice. Given the dialogue that takes place between the social partners and trade and industry organisations, this role is particularly revealed in the area of the modernisation of existing occupations and development of new oc cupations. The pilot projects financed by the BMBF are an instrument for the experimental development and testing of new and innovative possible solutions which contribute to qualitative improvement in vocational edu cation and training. Their aim is to transfer findings to practice, academic research and policy making. 16
Relevance for quality assurance VET research is an area which is open to all stakeholders involved. It is not a monopoly of the state institutions. The employers’ associations, the cham bers, the trade unions and numerous foundations all make a contribution. Discourse is not limited to the national context. The European and inter national level is also included. Research results are announced in publicly accessible publications and at specialist conferences. The system is continuously improved by taking on board and discussing the research results and integrating them into the structure. Pilot projects act as an impetus provider for innovations in vocational edu cation and training and are evaluated via academic research. They develop evidence-based and practically feasible solutions and provide development tools for modernisation. The evaluation of existing structures includes all system components, be ginning with training standards and extending to encompass institutions such as BIBB. The recommendations made by the Board are revised and updated. The Vocational Training Act, for example, was reformed in 2005 and subjected to evaluation in 2016. 4. The structuring of training regulations is based on the occupation principle (Berufsprinzip) Description 328 recognised training occupations (as of 2016) are regulated in a nationally standard ised way by means of their respective training regulations. These stipulate minimum stand ards. They include information on the title of the recognised training occupation, duration of training, the training profile (professional skills, knowledge and competences), the general training plan (content and time structure of training) and the examination requirements. Pursuant to the BBiG, the duration of training should be not more than three years and not less than two years. The focus is on acquiring an oc 17
cupation rather than on learning individual work tasks which may offer access to the labour market. Vocational education and training is also re quired to foster social competence and autonomy as well as professional competence. Social competence and autonomy are extremely difficult to impart in partially qualifying, company- or sector-specific training pro grammes. There is flexibilisation within the occupation principle (Berufsprinzip) in that relevant competencies acquired in an occupation or in a training course at a vocational school may be credited towards another occupation. Occupations may also be structured in specific terms via differentiations such as specialisms or main focuses. Occupations which exhibit common core skills, such as the industrial electrical and metal working occupations, can be combined into one occupational group. Relevance for quality assurance The occupation principle (Berufsprinzip) secures the opportunity to exer cise numerous specific work tasks. The aim is to afford young people the chance to develop their personality and to identify with an occupation with in the scope of socialisation processes. A further objective is for them to acquire occupational experience. Broadly based vocational education and training provides a solid foundation for personal development and for life long learning. The nationally standardised nature of company-based training offers young people good employment opportunities and a high degree of mobility once they have successfully completed their training. On the basis of the compe tences they have acquired during training, they are in a position to submit job applications anywhere where suitable jobs are on offer. Employers can be sure about the qualifications of applicants who have completed training in a recognised training occupation, even if they are from a different federal state. Flexibilisation of the occupation principle (Berufsprinzip) via differentia tions is structured in such a way that the occupations still remain recognis able on the labour market. The formation of occupational groups makes it easier to switch to another occupation within the group. Coordination of various training programmes becomes easier for the company. 18
5. State-recognised training occupations are designed in a practice-oriented way and are updated Description The regulation of state-regulated training occu pations is agreed in a standardised manner by the Federal Government, the federal states, the employers and the employees. Training regulations are monitored on a regular basis and, as soon as a specific need arises, adapt ed to meet developments in society, the economy and technology. These developments may also lead to new training occupa tions in new fields of employment. A regulatory procedure usually lasts be tween 12 and 18 months. In order to support the companies, BIBB draws up implementation guides for practice for the purpose of planning and execution of training in accordance with the regulations that have been enacted. All those involved are free to instigate an initiative to modernise existing occupations or develop new occupations. The re-regulation process begins with the development of benchmarks for the occupation in question. These are drawn up by experts from the field of company practice with the agree ment of the social partners. Following instruction from the federal ministry responsible, the experts appointed by the social partners develop the regu latory instruments under the lead management of BIBB. Parallel to this, an appropriate framework curriculum for the vocational schools is drawn up via the Conference of the Ministers of Education and Cultural Affairs in close conjunction with stakeholders involved on the Federal Government side. After consent has been obtained from the BIBB Board, the training regula tions are enacted by the ministry responsible in agreement with the BMBF. Relevance for quality assurance The regulatory procedure ensures that qualifications are in line with la bour market requirements and are adapted to meet current and future developments in a timely manner. Learning objectives are formulated in a technologically neutral way so as to retain validity as continuous alter ations take place in the world of work. Modernisation of training regula tions or the emergence of new occupations only takes place in the event 19
of significant changes. These occupations are aligned to proposals made by the social partners and to the outcomes of vocational education and training research. Mutual development of the training regulations by the Federal Govern ment and the social partners and coordination with the federal states en sure that training occupations meet the needs of the labour market and that transparency is achieved for all participants. This means that a broad degree of acceptance is achieved. Involvement of the federal states at an early stage ensures coherence of the curricula. Company reality is incorporated into the training regulations across the whole of the process of their development, all the way from the involve ment of experts from company practice for the stipulation of benchmarks to the point where the BIBB Board gives its consent to these benchmarks. The effect of the consensus principle is exemplarily revealed in regulatory work. The different interests of the social partners, which are divergent in some cases, are negotiated in such a way so as ultimately to produce practice-oriented training standards which enjoy a high degree of accept ance. This principle has proved its worth and enables possible barriers to be removed during the re-regulation process itself. 6. When selecting training, young people receive support from vocational guidance institutions and programmes and from databases Description Support with vocational orientation begins whilst young people are still at school. Various approaches in this regard are in place in the fed eral states. Most schools have practical placement weeks which offer pupils an insight into the world of work. In addition, career entry support work ers are available to some schools and are able to provide assistance with mat ters such as searching for a training place. The BMBF’s vocational orientation programme enables pupils to explore their strengths via an analysis of poten tial and then try out various occupational fields in a workshop. 20
The Employment Agency provides support with career choice, offers infor mation on training opportunities and helps with the search for a training place. Information materials on training pathways and occupations are available in the vocational information centres. Personal guidance is offered by careers advisors at a local level. The chambers also provide information on the training occupations. They offer online training exchanges and use regional training fairs at which companies are represented as a further ve hicle for information. Detailed and systematic information on occupations and career pathways and on training place provision is available in sectoral, regional and national databases and portals. A diverse range of measures is in place to support young people without a training place at the transition from school to work. The pre-vocational training year and the basic vocational training year, for example, offer vo cational orientation and preparation for training. In some cases, later credit can be given for a vocational preparation period. Relevance for quality assurance Young people’s family and personal environment provides essential career choice impetuses. These are areas in which the subjective views and ideas of parents, friends and acquaintances may have an influence on the opinion formed by those involved. In addition to this, professional support is offered in the form of vocational guidance and orientation. This helps young people to make the right career choice for themselves based on their own preferenc es, interests and abilities. If young people make the right career choice, this will increase their moti vation and reduce the risk of premature discontinuation of training. Appro priate alternatives are shown to them if they fail to obtain a training place in their preferred occupation. Certain training occupations, such as motor vehicle mechatronics technician for young men and office manager for young women, are more attractive to young people than other occupations and therefore attract more applications for the training places available. Il lustrating alternatives may take young people in the direction of training occupations about which they previously knew very little or nothing and which may prove a good match for them even if not considered to be a typi cal option for their gender. 21
7. Trainers are personally and professionally suited to impart training contents Description Pursuant to the BBiG, trainers must be person ally suited. Those deemed not to be suited are persons who are not permitted to employ chil dren or young people or who have breached the BBiG and its relevant provisions. Trainers are in possession of the necessary occu pational and vocational teaching skills, knowl edge and competences. They have passed a state-recognised examination in a specialism that is relevant to the training occupation. This examina tion may have been completed within the scope of dual training or full-time school-based training or at an institute of higher education. Occupational and vocational teaching aptitude is ascertained in an examination. Success ful completion of a master craftsman examination is considered evidence of occupational and vocational teaching aptitude. Trainers also have appropriate occupational experience. Further suitable staff may take on tasks related to vocational education and training under the responsibility of the trainer. Relevance for quality assurance Because of the central role in quality assurance that is played by trainers and other skilled workers involved in providing training, the demands placed on such persons are high. They are supported via numerous re gional and national networks and portals. The aim of having suitable training staff is to ensure availability of the necessary capacities for exe cution of training at the company. Personal aptitude means that the moral attitude and values system of the trainers are not at variance with youth protection or with the need to comply with the relevant regulations. Persons who may jeopardise the implementation of training or provide a risk to the young people them selves are excluded. 22
Professional aptitude and occupational experience guarantee that train ers are in possession of the skills, knowledges and competences that they need to impart. In addition, they know how the contents of training should best be delivered in pedagogical terms. Because the training process is linked to specific work tasks and availability of trainers for all trainees at all times cannot be ensured, parts of training may be delegated to other employees who are personally suitable. 8. Training venues are suitable for vocational education and training in terms of their nature and equipment Description The process of ascertaining the suitability of the training venue is initiated as soon as a company registers a training contract with the chamber. Suitability is identified only for the training occupation in question and is not valid generally. The relevant training regula tions are available to the training venue. The general training plan is used to develop a com pany training plan which contains information on specific workplaces, phases of training, training contents to be imparted and training times allocated. Training measures which cannot be imparted to their full ex tent at the company may take place at inter-company vocational train ing centres or be delivered in cooperation with other partners. In such a case, these measures should be stipulated in the vocational education and training contract. Company work and business processes ensure achievement of occupational proficiency (berufliche Handlungsfähigkeit) in accordance with the train ing regulations. The necessary facilities and training materials are in place. An appropriate time is available for training purposes. In order to ensure normal processing of training, consideration is accorded to both qualitative and quantitative circumstances. The number of train ees remains at an appropriate ratio to the number of training places or to the number of skilled workers employed (guidance value is one trainee to 23
three skilled workers). There also needs to be an appropriate ratio between the number of trainees and the number of trainers (part-time trainers and skilled workers providing training look after a maximum of three trainees, whilst the maximum for full-time trainers is 16 trainees). Relevance for quality assurance Suitability of training venues ensures that the material resources and con ditions required for the execution of training are in place and that normal implementation of training can be ensured without causing disruption for any trainee. Phases of training and relevant workplaces are stipulated at the very outset of training. These are planned in such a way so as to harmonise work and training processes which run in parallel. In individual terms, trainees re ceive sufficient materials, space and support from trainers so as not to create any disruption for other employees or for one another. In order to increase the number of companies providing training, there is an option to deliver parts of training at extra-company training centres. These enable companies to work together in various ways and offer cooperative training. Companies may also avail themselves of state-funded extra-com pany vocational training centres. These extra-company training measures are agreed in the training contract so that all participants are aware of the specific learning venues in advance. 9. Rights and obligations of the training contract are regulated Description The conclusion of a training contract and the registration of such a contract with the compe tent body are a prerequisite for training. The contractual partners are the party providing training (defined as a party which recruits other persons for vocational education and training) and the trainee. Consent from a legal guardian is required for trainees aged under 18. 24
Trainees are entitled to receive remuneration and paid leave. Training allow ances rise annually as the vocational education and training progresses. The probationary period must be of at least one month’s duration and may not ex ceed four months. Notwithstanding this, both parties may give notice of termi nation for good cause. Trainees wishing to abandon vocational education and training or enter training in a different occupation are required to give four weeks’ notice of termination. If premature termination of a training contract takes place, trainees may make a claim for compensation within three months if such a premature dissolution was the fault of the other contractual party. Certain information, such as commencement and duration of vocational ed ucation and training and regular daily training time, must be stipulated in writing in the training contract. Written mention is also made of the collec tive wage agreements and company and service agreements which are ap plicable to the vocational education and training contractual arrangements. The content and time structure of vocational education and training must be set out in an annex to the contract. Trainees keep a daily or monthly record to document the progress of training. This must be checked at least once a month by trainers. Relevance for quality assurance Training is associated with rights and duties for both contractual parties and may not be discontinued without a valid reason. The contract creates a legal basis for the successful completion of training. Trainees are afforded particular protection regarding their working times or tasks via various provisions contained within the Law for the Protection of Young People at Work. Representation of their interests at the company is governed by the Labour and Management Relations Act. The training contract is a guarantor that trainees are not exploited as cheap labour and that they have sufficient time to attend vocational school without having to give up leisure time or leave. Because they have employ ee status, all regulations in labour law fundamentally apply to trainees alongside the particular protective provisions that also relate to them. Re muneration is stipulated under the provisos contained within applicable collective wage agreements and cannot be arbitrarily set by the company. For companies, the training contract represents a guarantor that trainees do not prematurely end their training contract without reason and that they fulfil their duties in the company and at vocational school. 25
The training process is precisely planned and is set out in the company training plan. The actual course of training is documented by the train ee in his or her record of training, which is checked by the trainer. This instrument then serves both as an object of reflection and as a means of monitoring and control. 10. The occupational proficiency (berufliche Handlungs fähigkeit) gained by trainees is identified by an examination board of the competent body following a valid procedure Description Final or journeyman examinations identify the acquisition of occupational proficiency (beruf liche Handlungsfähigkeit). Candidates are re quired to demonstrate mastery of the necessary occupational skills, possession of the required occupational knowledge and competences and familiarity with the teaching material imparted via teaching at the vocational school. In order to determine status of training during the training process, an intermediate ex amination is conducted in accordance with the training regulations. The train ing regulations may instead stipulate that the final examination takes place in two different parts conducted at different times (extended final examination). For the purpose of hosting the final examination, the chamber sets up in dependent examination boards comprising at least three members. These members must be competent within the areas of the examination and be suitable for involvement in the examination system. The examination board must include equal numbers of representatives of employers and employees and at least one vocational school teacher. The examination board evaluates individual examination performances and the examination in overall terms and decides whether the examination has been passed or not. The chamber enacts examination regulations which require approval from the supreme federal state authority. Examination regulations must 26
govern admission to the examination, structuring of the examination, evaluation procedures, the issuing of examination certificates, conse quences of breaches of the examination regulations and resitting of the examination. Relevance for quality assurance The neutrality of examiners is an essential characteristic of quality assur ance in the examination system. The principle is that those who provide training must not participate in the examination. For this reason, organisa tion of examinations is transferred to the chambers and is not carried out by the companies or vocational schools. Nevertheless, the co-determination of all stakeholder groups is ensured. The employers, employees and vocational schools are all involved. A further quality characteristic of the examinations is that individual exam ination performances are evaluated by at least two examiners. This makes a major contribution to the objectivity of the evaluation process. The intermediate examination or the first part of the extended final exami nation reflects the status of progress during training. In the case of learning difficulties, they permit compensatory measures to be taken before it is too late. This enables the probability of failure in the final examination to be reduced. Examiners have numerous support instruments at their disposal, such as ad vanced VET provision or specialist portals. 11. Companies and vocational schools collaborate in the implementation of vocational education and training Description Coordination of the training contents resulting from the training regulations and skeleton cur ricula for the learning venues of the company and the vocational school is best achieved with in the scope of close cooperation between these learning venues. The introduction of learning 27
fields by means of the framework curricula means that both learning venues are responsible for the acquisition of practical competencies. The learning field concept helps to concentrate cooperation between the learning ven ues via the joint development of cross-venue training projects for the better linking of theory and practice. Vocational school teachers learn more about the current requirements of company practice. Together with the trainers, they have the scope to increase quality in training. Alongside coordinating training contents and teaching modules, they are also able to exchange in formation on trainees (attendance, motivation, performance, social behav iour etc.). Company placements for teachers help them to deepen their knowledge of company procedures, structures and processes and aim to offer insights into a world of work and employment that is constantly changing. Teach ers gain greater awareness of the needs of the companies and are able to pass on their newly acquired knowledge to the trainees. Practical place ments assist the teaching staff in establishing a personal contact network and open up new opportunities for sustainable cooperation between com panies and vocational schools. Relevance for quality assurance The competences needed for achievement of occupational proficiency (berufliche Handlungsfähigkeit), such as holistic thinking, the ability to act as a team player and reflectiveness, cannot be developed in an isolated way at a single learning venue. Close cooperation between both learning venues is required. This is the best way of interlinking theoretical learning contents with practical business and work processes. Rather than stipulating a rigid framework for cooperation between learn ing venues, legislation at federal level provides for several possibilities which may be used at differing levels of intensity by local stakeholders de pending on their requirements and human resources. Indeed, the Federal Government is unable to enforce a particular binding form of cooperation by dint of the fact that this would exceed the competences afforded to it within the German federal system. In their capacity as the bodies responsi ble for the school-based part of the dual system, the federal states are able to influence matters and firmly establish cooperation between learning venues in school law. 28
Practical company placements for vocational school teachers are a particu lar form of cooperation between learning venues which, alongside specialist networking, offers a platform via which the parties can get to know each other and initiate further activities. 29
Part II: Quality assurance in the dual system within the context of the European Quality Assurance Framework in Vocational Education and Training (EQAVET) At a European level, the topic of quality assurance in vocational education and training has been an object of consideration in various institutional for mations for more than a decade. This voluntary cooperation was put on a more binding footing following a recommendation adopted by the EU Par liament and Council on 18 June 2009. This also marks the date of founda tion of a network of 34 European states (as of 2016) which continues to be active down to the present day under the name of EQAVET (European Quality Assurance in Vocational Education and Training). Germany was involved in the development of joint basic principles for qual ity assurance in vocational education and training from the outset. In 2008, the BMBF established the “German Reference Point for Quality Assurance in Vocational Education and Training (DEQA-VET)” at BIBB. 1. The tasks of the German Reference Point for Quality Assurance in Vocational Education and Training (DEQA-VET) The German Reference Point has always sought to help foster the “cul ture of quality assurance” mentioned in the recommendation cited above. The main focus of its endeavours in this regard is on a networking of VET stakeholders and institutions. In its capacity as a contact point and service agency for topics related to quality assurance in vocational education and training, DEQA-VET operates at a European, national and regional level and assumes a mediating role between the various stake holders. Its aims are to secure flows of information, instigate initiatives and promote a deeper understanding of quality assurance in VET (see www.deqa-vet.de). 30
As well as committing to the establishment of national reference points, the European states also agreed in the EQAVET Recommendation on the use and further development of the “European Reference Framework for Quality Assurance in Vocational Education and Training” (EQAVET Ref erence Framework). This provides the member states with a reference instrument which aims to support them in using joint European values as a vehicle for promoting and monitoring the continuous improvement of their vocational education and training systems. A further objective of the recommendation is to provide a platform for the identification, promotion and networking of tried-and-tested procedures at a local and regional level as well as nationally. The goals of this European initiative are to increase the quality of vocational education within the scope of the Copenhagen Process and to improve transparency and coherence of VET policy between member states in order to foster permeability, mobility and lifelong learning on a basis of mutual trust. 2. The EQAVET Reference Framework A glance at the EQAVET Framework shows that its core component is a quality cycle containing four phases – planning, implementation, evaluation and review. This cycle also corresponds to the Deming cycle, an established instrument in quality management that comprises the four phases Plan – Do – Check – Act (PDCA). The framework encompasses both a provider and a system level, and quality criteria and descriptors are also attached. In addition to this, the participating countries have drawn up ten quality indicators in order to facilitate conclusions regarding the quality level of vocational education and training. The member states are able to use these in accordance with the tool box principle in order to generate statistical statements for the respective status of national VET systems (European Parliament and Council, 2009). Agreement on the EQAVET Reference Framework does not, therefore, re present the stipulation of a specific quality assurance system for all member states. Against the background of the heterogeneity of vocational education and training systems in Europe, the emphasis of the framework is much more on affording the European countries a wide degree of scope with regard to the question of how each respective national pathway to quality assurance in VET should be structured. However, all national approaches adopted should have their foundations in the concept of circular planning, 31
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