NEW JOBS AT THE HEART OF THE TRANSFORMATION - NO BREXIT FOR SUPERGRIDS WILLIAM ELDIN, THE EMOTIONAL AI - The Agility Effect
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NO BREXIT AGILITY LEADER ABOUT AGILITY FOR WILLIAM ELDIN, HAS THE SMART CITY SUPERGRIDS THE EMOTIONAL AI SEEN ITS DAY? NEW JOBS AT THE HEART OF THE TRANSFORMATION THE AGILITY EFFECT MAGAZINE - NUMBER 5 - WINTER 2018
SUMMARY EDITORIAL AGILITY PICTURE AGILITY FOCUS THE AUTONOMOUS TRUCK ABOUT AGILITY The energy transition and the digital AT THE CROSSROADS OF transformation, which are both crucial to A THIRD EYE FOR THE EXPERTS NEW JOBS AT THE THE TRANSFORMATION HAS THE SMART the many changes currently under way, can 4 HEART OF THE 34 CITY SEEN ITS DAY? not be achieved without the women and TRANSFORMATION 42 men whose expertise and skills make them possible. More than ever, human capability lies NO BREXIT 17 at the heart of the world of the future. FOR SUPERGRIDS 6 AGILITY OPINIONS The title of the feature article in this fifth issue SMARTER LIGHTING IS GOOD of The Agility Effect Magazine is “The new HYDRAULICS, KEY STONE FOR BIODIVERSITY jobs at the heart of the transformation”. OF THE NEW ZEALAND 46 New jobs are now coming on stream, others ENERGY MIX will emerge in coming years, and some 9 THE WORKSPACE will change to accommodate these major REVOLUTION technological challenges. We have entered COLLABORATIVE INNOVATION CÔTE D’IVOIRE SPEEDS UP 47 ON THE INFORMATION IS ACCELERATING the era of smart cities, high-tech buildings, 3D PRINTING smart grids and the artificial intelligence at SUPERHIGHWAY A PARADIGM SHIFT 36 10 FOR COMPANIES AGILITY PICTURE the heart of Industry 4.0. Within companies, this constant, increasingly 18 DIJON COMBINES THIS IS TRANSFORMATION THE WORLD’S LARGEST fast-paced disruption has generated new “TOP-DOWN MANAGEMENT AND SERVICE OFFSHORE WIND FARM requirements and prompted a search for new IS A THING OF THE PAST” 37 48 skills against a backdrop of labour market 20 pressure in these advanced sectors. MORE DATA, FEWER At VINCI Energies, adaptation to change is NEW PROFILES FOR TRAFFIC JAMS a central focus of our agile organisational THE CITY OF THE FUTURE 38 structure and our business activities. OPTICAL FIBRE GETS 22 A NEW LEASE ON LIFE We are therefore forging close relationships THE “DIGITAL TWIN” MAKES 12 with engineering schools that offer curricula ELECTRICITY SUPPLIERS MAINTENANCE MORE AGILE ENERGISED BY BIG DATA 40 preparing students for the new digital AGILITY LEADER 24 transformation and energy transition jobs. Our world is on the move, the technological WILLIAM ELDIN, THE BIM FOCUS OF THE BUILDING tools used by companies are evolving and jobs are being transformed. We need to support TECHNOLOGY 26 these changes, ensure their human focus SERVING EMOTION L’IT, AGILITY PROFILE and prepare the future, day-by-day. 14 A POOL OF NEW SKILLS 50 28 Bernard Latour AI AT THE HEART OF THE General Manager, VINCI Energies Europe FACTORY OF THE FUTURE 30 RECRUITING THE NEXT GENERATION OF ENGINEERS IS A MAJOR CHALLENGE 32 24 THE AGILITY EFFECT MAGAZINE NUMBER 5 - WINTER 2018 3
AGILITY PICTURE A THIRD EYE FOR THE EXPERTS With its superior speed, efficiency, safety and cost-effectiveness, the drone is an instrument that is particularly suitable for inspecting critical structures and facilities located in sensitive or difficult- to-access areas, such as high voltage lines in the Saudi Arabian desert. To inspect them, power transmission experts at Omexom Saudi Maintenance (VINCI Energies) recommended and implemented the state-of-the-art technology along nearly 900 km of transmission lines in the Persian Gulf area as a powerful performance driver, and are using it as what amounts to a third eye. 4 THE AGILITY EFFECT MAGAZINE NUMBER 5 - WINTER 2018 5
NO BREXIT FOR SUPERGRIDS The increasing share of renewables in the energy mix is prompting Paris and London to create very high capacity grid interconnections. VINCI Energies is responsible for a part of the infrastructure. The U.K. and France are planning plants. There is therefore a need to strengthen their energy ties by for energy highways to rapidly building a powerful electricity grid transmit electricity generated interconnector. The high voltage from renewables in order direct current (HVDC) undersea link to ensure continuity of service will begin operating in 2020. This for the consumer.” supergrid will operate at ± 320 kV DC and have a transmission rating of The 230-km interconnector up to 1,000 MW between the two between southern England and countries. northern France will be able to “One gigawatt is equal to the transfer large amounts of electricity capacity of a nuclear power as needed. On the French side, plant, enough to supply 500,000 Omexom Major Projects is households,” says Arnaud Gautier, responsible for building the AC/DC Business Unit Manager of Omexom converter station. The business Major Projects (VINCI Energies), unit brings together the full range which is in charge of building part of expertise required for the VINCI of the infrastructure. project, in which VINCI Construction Arnaud Gautier explains that is responsible for civil engineering interconnection is being stepped and VINCI Energies TTE (energy up to accommodate the increasing transformation and transmission) generation of electricity from for electro-technical works. renewable sources of energy. Solar and wind energy sources may lie a long way away from the places Comprehensive coordination where the electricity is consumed. and local teams Furthermore, he says, “Generation from renewables is by nature Project manager Guillaume irregular and less predictable than Romano emphasises the role of generation in conventional power Omexom Major Projects as an 6 THE AGILITY EFFECT MAGAZINE NUMBER 5 - WINTER 2018 7
HYDRAULICS, KEY STONE OF THE NEW ZEALAND ENERGY MIX Nearly 80% of the electricity produced in New Zealand is from renewable energy sources. Although wind power continues to progress, water remains the main source. New Zealand relies mostly on renewable energies to produce its electricity. Water from dams provides the most part, with 57% of the whole amount of energy produced. A ratio that reaches 98% in the South Island where the large dams are grouped together. integrator able to comprehensively coordinate a project on this scale, The 230-km the many trades working on the project and subsequently Geothermal energy, which is aided by the situation of a country that supplying nearly 298,000 homes. at 45% in New Zealand, is still calling on the VINCI Group’s full interconnector it will facilitate monitoring via sits on the Ring of Fire, the Pacific To produce the same volume with particularly high for wind power existing range of local expertise and human resources. RTE, the French between southern the DIGITAL SITE application”. The IFA 2 project also offers an Ocean’s volcanic arc, represents 16% of the energy mix, supplemented by wind power, it would be necessary to build a wind farm the size compared to the performances of French wind farms (less than 30% transmission system operator, England and opportunity to apply the Lean the 5% of wind power, with of 4,285 football stadiums! on average). working with its British counterpart, National Grid UK, to build the IFA 2 northern France Management methodology, which optimises each stage of the works, the proportion of this green source of electricity continuing to rise. Ultimately, where operators usually interconnector, particularly will provide in a large-scale project. The Te Āpiti wind farm built by Efficiency ratio supplement the energy mix with appreciates the use of locally-hired labour. large-scale For VINCI Energies TTE and for Omexom Major Projects, the Cross- public operator Meridian Energy in conjunction with Electrix The difference in capacity isn’t the thermal power (coal, gas, oil), New Zealand can make a nearly 100% electricity Channel project, which calls on (Omexom network), the first farm only aspect distinguishing water renewable range, by turning to In addition to design-build turnkey construction of the building, transmission the complementary expertise of the VINCI Group, will make to feed into the New Zealand grid, produces up to 90.75 MW, enough power from that of wind. Neil Matheson, Business Unit Manager hydraulics and geothermal energy. Through the accumulation of water, VINCI is also in charge of the full capacity when it possible to “capitalise on to supply nearly 40,000 homes. at Electrix, notes that “the efficiency the hydroelectric dam constitutes implementation of the conversion process for our customer ABB. required. experience to benefit future energy transmission projects currently on A noteworthy performance yet nothing in comparison with that ratio of wind remains much inferior to that of hydraulics”. an energy storage system. A sort of “natural battery”, that contributes The large-scale project will use BIM the drawing board in Europe, Africa, of the hydroelectric dams. Yet this ratio, which measures heavily to making New Zealand (Building Information Modeling) model is shared by all participants. the Middle East, and beyond,” With its six 90 MW-turbines, the relationship between the one of the lowest CO₂-producing to enhance efficiency, says In the design phase, it will enable us says Arnaud Gautier. The sun the Benmore Dam totals a capacity theoretical power of an installation industrialised countries and Guillaume Romano. “VINCI’s BIM to identify interface issues between never sets on the supergrids. of 540 MW, the equivalent of and the power effectively produced, a leading seller of carbon credits. 8 THE AGILITY EFFECT MAGAZINE NUMBER 5 - WINTER 2018 9
up electronic governance, which will enable connected citizens to CÔTE D’IVOIRE remotely carry out administrative formalities such as responding to the census, paying taxes and energy and water bills and filing requests SPEEDS UP for building permits. Ivorians are also expected to be able to access e-healthcare services and ON THE e-training, which will be gradually rolled out. The goal of the public authorities is to connect healthcare and education facilities to the INFORMATION optical fibre network. SUPERHIGHWAY Telecommunications operators will install mobile telephone access points on the optical fibre installed by Axians Axians, the VINCI Energies communication technologies," says and then roll out information and Hicham Mghazli with pride. communication technologies Internet and digital brand, is helping to install Launched at the end of 2016, television services. the optical fibre backbone the Axians project covers two that will enable Côte d'Ivoire zones: the area between Abidjan, to accelerate the roll-out Oumé and San Pedro in the east; of Information and and farther west the area near Communication Guiglo and the border with Liberia. Broadband to the home Technologies (ICT) Telecommunications operators will throughout the country install mobile telephone access Once the technical issues have points and then roll out Internet been covered with the fibre roll-out, The goal is to lay 1,920 kilometres and digital television along the issue of mobile user solvency of optical fibre throughout. the fibre, "which is installed in loops remains. Observers agree that Côte d'Ivoire within two years. to secure connection continuity," telecommunications operators "A huge project," says Hicham says the Axians manager. and banks will have to invent new Mghazli, the Axians Telecom West Paradoxically, Africa's delayed economic models to take account Africa project manager on the spot. installation of infrastructure of wide disparities in the standard "We had to hire and train nearly handicapped the development of living. 70 people to supervise the of fixed-line Internet service and The construction of pylons and implementation of this project. fostered the popular mobile service antennas for mobile service We also used local subcontractors. that now puts the continent in a will form the first phase of fibre Altogether, about 500 people are good position to leapfrog a stage operation, says Hicham Mghazli. working on the project." of development and go directly to "Following that, urban loops Axians is building the bulk of the high-value-added mobile services. will be installed, from which symbolically-named cross-country telecommunications operators will "information superhighway" that be able to offer FTTH, in other words this 7,000 km backbone (the nerve Connected citizens broadband Internet service to centre of a high-speed broadband the home," says the Axians manager network) represents. "It will connect The Ivorian government has - a high-quality connection that remote villages with the rest of planned to connect all prefectures many European Internet users can the country via information and and sub-prefectures so as to set still only dream of. 10 THE AGILITY EFFECT MAGAZINE NUMBER 5 - WINTER 2018 11
OPTICAL FIBRE GETS More on theagilityeffect.com A NEW LEASE ON LIFE With the support of Axians, deeptech company CAILabs is developing a new technology that increases the data rate of multi-mode optical fibre by a factor of 400. Constantly increasing network data rates are rendering the transmission capacity of aging optical fibre obsolete - particularly the multi-mode systems used to communicate over short distances, for example on campuses. Three French optics researchers at the Kastler Brossel laboratory in Paris, Nicolas Treps, Jean-François Morizur and Guillaume Labroille, "A very beneficial made it an integral part have found a solution. They have developed a technology that solution, especially of its solutions and services offer. "We roll out fibre for our customers reshapes the light beam to increase for universities, with budgets that cannot be expanded, multi-mode fibre capacity by a factor of 400. hospitals, urban and Aroona is proving to be a very beneficial solution, especially for transport systems, universities, hospitals, urban transport "We give a network a new lease on life for - at most - only half what it and office systems, office buildings, and industrial facilities where re-cabling work would cost to re-cable, and we do buildings." requiring production to shut down so without disrupting the customer's would be problematic," says Juan activity by installing a passive Lopez, Technical Director at Axians module directly at the fibre arrival Communication & Systems France. point," says CAILabs CEO VINCI Energies ICT brand Axians Aroona is a solution derived from Jean-François Morizur who, identified the new CAILabs range of Proteus, which has existed since together with Guillaume Labroille, products, called Aroona, during the company was founded (whereas founded the start-up in 2013. the 2016 VivaTech show and has now Aroona only began in 2015). 12 THE AGILITY EFFECT MAGAZINE NUMBER 5 - WINTER 2018 13
AGILITY LEADER WILLIAM ELDIN, TECHNOLOGY SERVING EMOTION This serial entrepreneur has been developing the XXII company, which specialises in artificial intelligence, for the past three years. The company's vision focuses the technology squarely on the human being. Make no mistake about it, this A fan of Daft Punk, William Eldin 30-something founder of a start-up and his partner and childhood friend focused on artificial intelligence Damien Mulhem gave the company is not a true believer in a rosy the name of an electronic music technological future. He would group that he founded at the age be more likely to claim anti-geek of 14. He is a serial entrepreneur. status. William Eldin, co-director After setting up a network of stores of the XXII company, advocates his to sell highway radar detectors in own vision of a return to basics. 2005, he joined forces with Fabrice "Our company's vision," he says, Pierlot, the founder of Coyote System, "is to augment the human being a specialist in radar warning and and his perceptions in order to driver assistance systems. After develop a form of emotional eight years, he sold his shares quotient that we seem to have lost and in 2015 invested €1 million in to some extent. Technology is there XXII and the artificial intelligence to handle all the routine issues adventure, encompassing artificial of life in society so that we can pay intelligence, gaming, nano-sciences more attention to ourselves." and marketing. 14 THE AGILITY EFFECT MAGAZINE NUMBER 5 - WINTER 2018 15
At the intersection of science and engineering AGILITY FOCUS Rather than AI, William Eldin prefers to talk about "deep technology", a concept "at the intersection between science and engineering," which is aimed at "helping companies apply very sophisticated algorithms to their own specific needs." NEW JOBS But priority is given to the human being. "People don't come to us to work on an algorithm for a single use," he says. "They come to look at AT THE HEART a wide variety of issues. This means putting on our boots and going to look at a worksite to see what the actual concrete issues are. OF THE Someone with a PhD in artificial intelligence who spends his time in front of a computer never does that. Our work straddles science and TRANSFORMATION execution." the way in which the human being they interact, as case studies." "Our company's uses the technology." "This approach brings us together The entrepreneur adds, by way of illustration, "For example, in an vision is to augment around our 'Human Beyond Digital' airport, a passenger arrives with the human being credo," says Julien Guillaume, who adds that William Eldin also brings a piece of luggage and both are given the same identifier. Half the jobs that will exist ten years from now do not yet exist today. and his perceptions "a passion for communication and If the intelligence behind the CCTV This universally acknowledged fact brings the transformation now taking place in order to develop a talent for education." The young entrepreneur, who now camera sees the passenger move away from his luggage, beyond into sharp focus. The radical change now under way, to a greater or lesser degree, a form of emotional heads a team of 60 employees in a certain distance and a certain in organisations, processes and whole sectors of activity is well documented. Its somewhat less well-known impact on skills, jobs and profiles deserves the full attention quotient that we Suresnes, France along with six people in Shenzhen, China and amount of time this information is reported to the control centre so of businesses, because the digitalisation cannot achieve its full potential without the seem to have lost." two in a recently-opened office that action can be taken as needed. men and women who are and will be implementing it. in Seattle, Washington, works with At Paris-Charles-de-Gaulle, there are Augmented reality, virtual reality, artificial intelligence, increasingly complex algorithms, large companies such as 12,000 cameras and it is impossible big data management and storage technologies are just some of the skills that are already BNP Paribas, Bouygues Telecom, to watch them all at the same time." in high demand and will be increasingly important as time goes on. In the new job This approach is what prompted Clear Channel, Dassault, Google, What is William Eldin's secret? VINCI Energies to present XXII to Groupe M6, GRDF, Havas, L’Oréal, Managing agility and... risk. "Agility environment now taking shape, energy, buildings, cities, industry and of course its network (business units and Netflix, Novartis, Samsung, Sanofi, is first and foremost a culture, the new communication technologies will be in the forefront of the transformation. customers) at the most recent Viva SNCF, Shiseido, and TF1. the culture of speed. At XXII, we Tech event, held from 24 to 26 May. regularly organise 'serious games' A paradigm shift for companies, p.18… "Industry, building construction, on rapid response. But we always “Top-down management is a thing of the past”, p.20… energy and artificial intelligence "The point of view of accommodate risk, because in our New profiles for the city of the future, p.22… touch on the full range of our the human being" company people have the right to Electricity suppliers energised by big data, p.24… activities," says Julien Guillaume, make mistakes. We do individual Open Innovation and Collective "We developed this artificial interviews every six months and The BIM focus of the building, p.26… IT, a pool of new skills, p.28… Intelligence manager at intelligence capability starting from if a person hasn't failed at least AI at the heart of the factory of the future, p.30… VINCI Energies. "The advantage of the point of view of the human twice or three times, he or she has Recruiting the next generation of engineers is a major challenge, p.32... William Eldin and his team is that being," says William Eldin. "Our not taken enough risks." Managing their highly pragmatic approach learning method is simple: we start slip-ups is a must for the former never leaves out the human aspect, by looking at people and objects as Coyote manager. 16 THE AGILITY EFFECT MAGAZINE NUMBER 5 - WINTER 2018 17
AGILITY FOCUS jobs will require a major effort to train employees and an active the future of construction, an action plan to solve the industry’s talents in-house advanced technology skills and 68% are worried about being recruitment policy. For example, gap“ report, encourage companies able to attract qualified employees. the WEF experts estimate that all to undertake image campaigns French employees should be given to stress these positive aspects. an additional 101 days of training “In the infrastructure, building, New methods between now and 2022. and engineering sectors, your work A PARADIGM SHIFT is practical: the building or bridge “The so-called conventional you helped to put up is tangible,” production and maintenance jobs “Upskilling” says Romain de Laubier, Partner will not disappear. But AI, big data, FOR COMPANIES and Managing Director at the and robotics will profoundly modify Investment in upskilling is crucial, Boston Consulting Group (BCG). them. Decision-makers are going at a time when industry and “This is an advantage in an to have to take these new working engineering in the broad sense increasingly virtual world.” methods on board,” says Vincent of the term are finding it difficult to The introduction of new industrial Saule, partner and change support attract talent. However, companies process technologies is a further expert at Mazars. in the building, energy, and way to attract talent, provided Pay is important, but it is not infrastructure operation sectors the change is well managed in a the only decision criterion. have a competitive advantage in sector in which working methods “What attracts talent is the quality Digital technologies are reshaping employment. “What attracts New jobs with a strong technology focus, which call talent is the quality for new skills, are emerging. of the project. Companies are now coming to grips with the dual Young people want challenge of training their their work to be employees and hiring new profiles. socially useful.” Data scientists, robotics experts, application developers, human- machine interface designers, load management specialists, of the project,” says Vincent Saule. and artificial intelligence and “Young people want their work to cyber-security experts are just some be socially useful. of the talent required today If the company can succeed in and in the future. People with involving employees in a positive these profiles are in high demand in project, they will stay. Companies in the labour market, and companies – the construction sector are the new especially those that, like cathedral builders, and they must VINCI Energies, work in call attention to that fact.” the infrastructure, building, Mazars Partner Juliette Decoux industrial solutions, engineering, adds that “Groups must also and maintenance sectors – must 16% of the total worldwide, but several years, rising from 16% the recruitment battle: at a time have changed very little over develop CSR (corporate social attract and retain them in order to the percentage is expected to rise to 32% of jobs in the sector by 2022. when the younger generation is the past few decades. responsibility) projects, for example remain competitive. to 19% by 2022. Conversely, Meanwhile, the proportion of anxious to serve the public interest, The “Les dirigeants face à l’industrie in the energy transition sector, with The “Future of Jobs 2018“ report by the proportion of labourers, mechanics and workers as well as these companies build structures 4.0“ (top management and industry which young people can identify.” the World Economic Forum (WEF) engineers and mechanics is inventory managers employed by and facilities that are not only 4.0) study, carried out by Mazars In the drive to invest work with addresses these issues in detail. expected to fall from 38 to 30%. power plants, refineries, designed to last, but are increasingly consulting firm together with meaning, train employees in It identifies a score of these In the energy and utilities sectors, and factories is expected to decline environmentally-friendly thanks the Opinion Way Institute, shows the new technologies, and recruit emerging jobs, all of which have the percentage of digital from 34% to 24%. to new standards. The Boston that training and skills development the right profiles for the present a strong technological focus. transformation experts such as data For companies, these statistics Consulting Group experts, who is the second greatest concern and the future – to redefine skills In the infrastructure sector, scientists and big data specialists reflect a paradigm shift. notably took part in the World of top managers, just after cyber- and transform jobs - the focus is these jobs currently account for only is expected to double over the next The re-definition of skills and Economic Forum’s “Shaping security: 70% fear a shortage of more than ever on the human being. 18 THE AGILITY EFFECT MAGAZINE NUMBER 5 - WINTER 2018 19
AGILITY FOCUS in VINCI Energies’ technology- focused segment are under Top-down management is a thing of the past and today’s and “too generous” to submit a job application. But here again, pressure in most of our markets. talent wants a more participatory, we have an “all at the same collaborative approach. time” expectation. In a group like Our business model based VINCI Energies, which includes For today’s young graduates, on networked human-scale a wide range of technologies pay is no longer the only business units lends itself to in all its solutions and services “TOP-DOWN criterion... the development of a 21st century and operates against a backdrop style of leadership. Working on of accelerating transformation, P.L. True. Workplace atmosphere it helps us recruit talent, but, to we also need people who are MANAGEMENT IS and quality of life, work content repeat, it also helps us keep our well versed in state-of-the-art and interest, values, management, promise of offering meaningful, technologies. personal development and work- motivating and fulfilling long-term life balance are also important. careers. A THING OF THE PAST” Three decades ago, people aimed With technologies, skills, for a career. Now they look for a business activities and workplace experience that offers What about women markets changing constantly at VINCI Energies? and at an ever-faster pace, how does a business unit rise P.L. We still have far too few to the challenge? (13%, across all activities, functions P.L. The keyword is “agility” a whole: industry, “the industry of the future” or “Industry 4.0”, which Three decades and levels)! One of our major goals is to hire more women for and it reflects VINCI Energies’ is increasingly digital, energy and ago, people aimed our teams, if only because women organisational structure. transport infrastructure, with smart grids, buildings, public facilities, for a career. constitute half of humankind and thus form a talent pool we Our group employs 75,000 people and generates revenue exceeding cities, etc. Now they look would be foolish to neglect. In €10 million by a wide margin, But there is a caveat: technology, algorithms, digital activities and so for a workplace addition, many of our customers and partners are making progress but our trademark and one of our success drivers is our on only make sense if they serve experience that in hiring women, and we must special structure, which we have people. This vision was reflected in our participation at the most offers fulfilment follow suit to keep pace with them. Lastly, it is now crystal clear that managed to retain: a flotilla of small boats, rather than a huge recent Viva Technology, held in and meaning. better gender balance has a very aircraft carrier; autonomous Paris in May 2018, where we beneficial effect on companies’ business units on a human scale focused on the theme “Human creativity, growth and performance, that are flexible, responsive and beyond Digital”. on the quality of life of their teams, agile, and that operate close to our on their ability to weather crises customers. The key lies in being fulfilment and meaning. and on their corporate social agile, accelerating our innovation How would you describe All these aspects have become responsibility. processes, integrating new work the job market in the main very important, and not just for and management methods and countries where VINCI Energies young people. But pay is still a In your recruitment policy, fostering relationships with our operates? factor. It is an “all at the same how important are soft suppliers, who are also substantially time” expectation, if I could coin skills compared to technical innovating. But there is another very Patrick Lebrun, Deputy Managing Director of VINCI Energies, P.L. All of our job markets are a phrase. qualifications? important factor: skills development analyses the changes taking place in expertise and business under pressure. For one thing, and ongoing training. We are activities as well as the new aspirations of young talent and the economy is improving virtually P.L. Soft skills are crucial, especially providing more training than ever, the ways in which companies must adapt. everywhere, which is good news. What practical changes has in service activities, where people but we will no doubt have to further For another, our markets are VINCI Energies made in work in teams and in project step up our efforts, with the support Could you tell us about the The activities that are emerging promising in the long term in both this respect? mode. Attentiveness, generosity of the new forms of learning that new business activities, new and taking root are in fields such transformation and acceleration. and solidarity help build collective are now emerging. We must make expertise and new profiles as augmented reality, virtual It is true that some countries P.L. We are doing a lot of work intelligence. Today, you can’t all our business units into learning that are now taking hold reality, energy storage, and some skills are under more on our tools and our premises, succeed with hyper-individualistic organisations, in which every and emerging? increasingly complex algorithms, pressure than others. There is on employee skills development whiz kids. In fact VINCI based its employee is constantly learning and artificial intelligence, big data over-employment in Switzerland, and on the management of our most recent recruitment drive acquiring new skills, including in Patrick Lebrun. Half of all the utilisation, image processing the Netherlands and Germany. business units, for which on soft skills, encouraging those his or her day-to-day work. This is business activities that will exist in and very precise geo-location. In France, unemployment remains the cornerstone is what we call our who are “too ambitious”, “too prerequisite for our success going 10 years’ time do not yet exist. They cut across VINCI Energies as high, but the skilled jobs required “shared budget/strategic plan”. bold”, “too creative”, “too curious” forward. 20 THE AGILITY EFFECT MAGAZINE NUMBER 5 - WINTER 2018 21
AGILITY FOCUS specialists in such fields as urban planning to help them better collected. But Thierry Czech warns that “We must be careful not to that you can tell whether they are genuinely efficient,” says Thierry understand the issues faced by the over-engineer security and to design Czech. The most recent emerging job customer. “We operate increasingly protection systems that match that can help the suppliers of smart as a partner of the city and not just a the value of the data. city solutions is the social media supplier,” says Thierry Czech. Three The task of determining the end- specialist who can oversee the new Omexom entities already have urban to-end security level must be jointly communication tools. NEW PROFILES planning type capabilities. performed by the customer, the “In calls for tender, we are increasingly The smart city requires big data, and project manager, and the encryption seeing a requirement for participatory the first requirement is to aggregate specialist.” Previously, no IT applications, which must be FOR THE CITY OF data to improve the operation of precautions were needed to manage managed” says the Omexom services. Data collection requires a public lighting system. Today, technical and innovation manager. installation of electronic sensors, the messages displayed on for example to monitor urban traffic. connected message boards can THE FUTURE This change has generated a need for be intercepted and altered, as Singapore, a smart city people such as data scientists, who happened recently in Paris during laboratory have skills that did not yet exist just a the 2017 French presidential few years ago. These various experts election. The city-state of Singapore are able to organise data collection To attract such specialists, providers (population 5.8 million) presents and transmission, and manage data are developing a variety of measures itself as a smart city laboratory. storage and processing. The work and taking initiatives ranging from The multi-ethnic (75% Chinese, continues with statistical analysis start-up incubators to calls for 14% Malay, 9% Indian) and then, by accretion, evolves projects via hackathons. These city has invested heavily in data towards predictive vision; these tasks measures also appeal to AI specialists, collection and processing An increasing number The new challenge facing urban areas needed for city digitalisation. use artificial intelligence algorithms. who can operate the algorithms to improve such things as traffic of smart city projects are is to connect the city with users of “If the mayor is a visionary, he grasps that process the masses of data flow, safety, and location prompting collection of infrastructure, transport systems, that this change is more a source collected from the public space, and of day-care centres. massive amounts of data buildings, and energy in order to make of progress than a loss of control Properly defining needs who are also very much in demand. The government’s Smart Nation that must be checked, the city more efficient. But the smart over city administration,” says Thierry “The world has become virtual. This programme was launched processed, and secured city is often held back by the Czech, technical and innovation Another skill sought by suppliers of fosters innovation but also generates in 2014 and the city hosts in a complex process calling separation of municipal services, manager at Omexom (VINCI Energies). smart city solutions is cyber-security substantial complexity. It is only when the annual World Cities Summit. for special skills. which impedes the collaboration For this reason, providers seek to ensure the integrity of the data you implement these programmes 22 THE AGILITY EFFECT MAGAZINE NUMBER 5 - WINTER 2018 23
AGILITY FOCUS looks to start-ups to acquire these capabilities. “For example, we are increasingly connected. The teams have the expertise to concrete results and work up a package solution for a customer. working with Sterblue to carry recover and use some of this data Their job with us is not like the job out electricity pylon inspections but they do not yet have the skills of a pure data or IT player, who is using drones. The photos are to interpret it more broadly and not always able to understand our then decoded using an algorithm to make wider use of it. industrial customers.” trained by our experts,” says This means that we must attract ELECTRICITY Benoît Kieffer. data scientists and data analysts - two profiles that are in high The next step is to develop an demand. “At VINCI Energies, SUPPLIERS ENERGISED automated drone flight and photography programming However, the VINCI Energies the data scientist solution. When combined with the machine learning algorithm, brand has advantages enabling it to attract these data wizards. is not going to be BY BIG DATA this gains time by preparing “At VINCI Energies, the data sitting there coding the work of the expert. The Omexom brand business scientist is not going to be sitting there coding 24 hours a 24 hours a day. units have to analyse and day, disconnected from reality,” His or her work process an increasing volume of data generated by equipment says Benoît Kieffer. “His or her data work will be combined with will achieve that is increasingly digital and expertise in our sector to achieve concrete results.” The digitalisation of and electricity sector jobs must electrical infrastructure adjust to the new circumstances. calls for new skills. Big data “The first phase of the digital expertise is at the heart transition, which may seem basic, of this transformation. is to digitise all paper documents used on worksites. This does not According to the International revolutionise the job of the field Energy Agency’s Digitalization and technicians, but it does directly Energy 2017 report, digital tools affect the way they work. will enable electricity suppliers We therefore need people who to improve their productivity are able to understand the and reduce their costs. Digital specifics and limitations of our technologies can make electricity activities and to engage in dialogue grids smarter and reduce operating with the developers of these digital and maintenance costs as well solutions to ensure that they are as capital investment. adapted to our needs and therefore In predictive maintenance, adopted,” says Omexom digital connected sensors can be used innovation project manager to repair equipment before a fault Benoît Kieffer. occurs. The data generated by What is needed is people who the sensors can also be used to understand the business activity adapt the use of the equipment as well as IT architectures and to its capacity and to grid database management. Example: requirements. In infrastructure digital innovation manager. management, new technologies such as drones can facilitate maintenance of pylons – though Attracting the big data of course, expertise in piloting wizards the small flying machines as well as processing and exploiting Alongside the traditional jobs that the images they capture is digital technologies are improving, required! new skills are emerging in such In all these cases, big data is at fields as big data, blockchain, the heart of the transformation, and machine learning. Omexom 24 THE AGILITY EFFECT MAGAZINE NUMBER 5 - WINTER 2018 25
AGILITY FOCUS maintenance in a call for tender,” says Philippe Conus by way of be processed and also protected, since digital technologies always innovative employer image, has just sponsored a class at the École illustration. entail a risk of cyberattack. Supérieure des Travaux Publics-Paris A year ago, VINCI Facilities set up (ESTP) engineering school. a Facility Management Institute in Ad hoc training partnership with the VINCI Energies Academy to train its technicians The green specialist, THE BIM FOCUS The next step after building and engineers. The first sessions a sought-after profile information modelling is smart started in June 2018, and others building construction. BAS (building are expected to follow soon. In the building sector as in other OF THE BUILDING automation systems) and related “We already have six facility industrial activities, one profile systems that are used to run management and building energy is in growing demand with installations and infrastructure efficiency training programmes. the increasing attention being must also now include digital In coming months, we will be paid to sustainable development technologies in their processes. adding BIM, business IT, etc.” and environmental footprint: “BAS is looking more and more says Philippe Conus. the green specialist. A consulting like IT,” says David Ernest. “We Pending the effects of these training firm such as Greenfish, are getting to the point where IP programs, there is a need to recruit based in Brussels with offices (Internet Protocol) networks will be trained people to handle these in Amsterdam and Paris, can installed in buildings.” This involves new jobs. This type of talent is in train them and place them with digital networks and digital devices very high demand. VINCI Energies, industrial and service companies. that produce data, which must then which leverages its attractive and The building industry, long management, for example, brings considered conservative, the quality of service provided by is today integrating an the hotel industry and high-end increasing number of co-working sites to companies. technological innovations. In 2017, to support this trend, The construction and VINCI Energies acquired Opal Group, maintenance sector is a company that makes hospitality therefore recruiting and managers available to our training people to provide customers and their end users,” the new skills required. says Philippe Conus, Director of the VINCI Facilities brand. BIM (Building Information Modelling) manager, low energy Digital technologies have also building technician, EPC (energy generated increasingly complex performance contract) manager, systems for managing buildings. home automation specialist, BIM, for example, has given rise space planner: from construction to new functions such as to maintenance, new jobs are customer support in designing proliferating in the building the operating BIM system. sector as it rapidly introduces “In design, BIM managers rely digital technologies. Meanwhile, heavily on 3D applications. more traditional jobs - such as In operations, there is now bricklayer, heating specialist, and a very substantial focus on electrician - are adapting to the databases, which is new,” says new technologies (networks, IoT) David Ernest, Innovation Director that are now used in heating, at VINCI Facilities. climate control and lighting Three new areas of BIM expertise systems. have been identified: BIM design and expansion; BIM administration This two-track change affects (access rights, data integrity); both service and technical and BIM maintenance (updating maintenance (or facility of features). “Saint-Gobain management) jobs. “Hospitality recently introduced BIM 26 THE AGILITY EFFECT MAGAZINE NUMBER 5 - WINTER 2018 27
AGILITY FOCUS almost call it infrastructure ‘as a code’,” says Olivier Genelot, Director Transformation requires changes in jobs and skills this transformation. “We used AI to automate the error identification of the Axians brand (VINCI Energies). and classification process in Moreover, thanks to software- New jobs are emerging, for example the IT system of a major bank, defined technology, the network that of the “enterprise architect”, who which enables us to take can identify applications, which defines the company’s IT architecture a proactive approach to managing makes it possible to better manage to support automation of the various the infrastructure.” IT, A POOL them – for example, by optimising processes. quality of service or boosting security. The integration teams must master By designing applications with the automation and virtualisation “IT is currently OF NEW SKILLS micro-services and using “container” tools, know how to interface technologies, applications can also be enabled to manage the resources the various pieces of equipment using APIs (Application Programming being automated they use. A retail site can, for Interfaces) supplied by manufacturers, and this means example, trigger the use of additional resources in the public cloud to cope and be able to design scripts that can operate comprehensive solutions. programming, with peak activity in the run-up to Artificial intelligence, which optimises configuration, the holiday season. Plus, it can do so automatically and in real time. or automates a large number of operations, is also accelerating and writing scripts. You could call it Information and infrastructure communication technologies ‘as a code’.” are at the heart of the digital transformation. It is here that the new skills that will supply the other industrial and economic sectors are being “But this is more an adjustment developed. of job descriptions than the creation of new jobs,” says Olivier Genelot. Of course, hardware still exists, “Most of our team members have but IT resources and infrastructure a sufficient skillset to support our are distributed in the various customers.” Extensive training clouds or on-site, or even on edge, must nevertheless be conducted when real-time processing or data to keep pace with rapidly changing confidentiality requires local data technologies. International reach processing. The revolution under way is also beneficial. “We assiduously is the digital transformation of ICT, cultivate the international dimension, driven by the spread of “software particularly in specialist areas, and defined” technologies. Software and this boosts our attractiveness,” says scripts now manage the fullrange Olivier Genelot, who looks for people of resources and infrastructure who are adaptable. (data centre, company network, “We have also created cross-cutting telecommunication networks). communities that discuss the new This holds out huge possibilities: technologies and share information first, the rollout and management in order to accelerate a number of distributed infrastructure and of developments.” Skills transformation the networks that connect it are now is not limited to technology. being automated, making it possible “Customers expect to receive advice to adapt in real time to keep pace with to help them clarify their choices,” rapidly changing business. “Today, says Olivier Genelot, “because we need to be able to integrate the range of technological options dynamic solutions and architectures available - cloud, data centre, controlled by this software. IT is virtualisation, applications, etc. – is so currently being automated and we broad. We are therefore also sharply need teams to programme, configure, expanding our consulting expertise and write the scripts. You could and services.” 28 THE AGILITY EFFECT MAGAZINE NUMBER 5 - WINTER 2018 29
AGILITY FOCUS and must continuously acquire new skills and even new reflexes. “But AI does not necessarily replace the operator. Quite often, Designer-integrators also need to it provides the operator with valuable acquire new qualifications in cobot support,” says Olivier Genelot, “Factories training, vision systems, predictive maintenance statistics, cyber- Director of the Axians brand (VINCI Energies). “For example, have not yet testing, and further specialist skills we set up an AI solution at experienced AI AT THE HEART that cannot yet be predicted. an industrial site that increases production volume by the digital 10% by eliminating bottlenecks. revolution that is OF THE FACTORY OF Requalification Data is collected from all machines and the AI system provides now taking place “Factory automation entails each operator with real-time all around us.” job requalification,” says information. They are thus able THE FUTURE Valeo Compensation, Benefits to manage their production cells and Training Director, Patrick in such a way as to optimise the Benammar. The good news is that operation of the factory as a whole. and will not require requalification. the disruption is reducing the It is therefore up to integrators number of tedious and arduous If the interface is well designed, to design appropriate AI solutions jobs and replacing them with the AI solution is a fairly natural based on the user’s needs and PLCs and skilled jobs. extension of the operator’s work working environment. This means that integrators need to have much broader knowledge than Big data and artificial paying them high salaries in order algorithms. intelligence skills are in to overcome the talent shortage is high demand to operate challenging. However, the algorithms that are increasingly high-tech used do require special expertise. Industry 4.0 production However, industrial companies To attract artificial intelligence facilities. may have some time to prepare. experts, VINCI Energies offers Bruno Nicolas, Director of the them challenging assignments and Will AI save industry? The Boston Actemium brand (VINCI Energies), an international work environment. Consulting Group’s international AI believes that despite headlines “We provide the geek atmosphere in the Factory of the Future study about its exponential growth, they love,” says Olivier Genelot, found that 29% of respondents see artificial intelligence is in fact only who says that admittedly there artificial intelligence, which can gradually being introduced at is also compensation pressure in potentially reduce production costs industrial sites. “Given the cost of these sought-after jobs. by 20%, as the leading productivity these investments and the need driver. As a result, 87% of factory to safeguard the quality of the managers said they planned to finished product, digitalisation install AI solutions in their factories 4.0 remains narrowly targeted at within the next three years. specific types of equipment where In Germany, Industry 4.0 This revolution raises the crucial the potential gains are highest. learning factories issue of who is to manage these For example, wireless sensors, machines running on algorithms. a data processing system, and a Training in the new jobs Employees must be trained to touch screen can be added to an generated by factory control and process the big data existing automated line to give digitalisation is a major focus that fuels AI. The problem is that the operator-technician additional of attention in Germany, where it takes employees a long time to decision-making support. Factories the Industry 4.0 concept was acquire these skills, while artificial have already been through invented in 2013. A score of intelligence is progressing at the automation revolution but have learning factories are training breakneck speed. The alternative not yet experienced the digital operators in conditions very is to recruit data scientists. But revolution that is now taking place close to reality. The radical such experts are in high demand all around us.” change is supported by the across all economic sectors, and trade unions. IG Metall, for attracting them into an industrial As a result of this change in example, has introduced training sector that can hardly be said to the human-machine interface, programs for shop stewards. have an up-to-date image and operators now serve as technicians 30 THE AGILITY EFFECT MAGAZINE NUMBER 5 - WINTER 2018 31
AGILITY FOCUS BOLD RECRUITING THE NEXT GENERATION TIMES OF ENGINEERS IS A MAJOR CHALLENGE ARE DRIVEN I joined VINCI Energies in 1991, for the best and brightest new their careers. All of these have moving to the UK business in 2010, engineers – and developing them – already made a huge contribution and in that time one thing has been very seriously. to our business, and in return, BY constant – the challenge we and our Our values are essential to our we make a huge contribution customers face in finding people offer to people starting their careers to their development. interested in the engineering sector in engineering. We trust and We also recognise there is more and with the right engineering skills. empower our employees from day to be done in ensuring the pipeline BOLD In their latest report on the state one, and expect people to take on of future engineers remains open. of engineering, Engineering UK responsibility for projects from To this end, we work with the WMG estimate that 124,000 people are the start. Academy in Coventry and Solihull, PEOPLE needed to meet demand for core Innovation and entrepreneurship and are commissioning work engineering roles every year – but also lie at the heart of our business, which offers year 11 pupils that the UK is falling up to 59,000 short. and employees quickly gain the opportunity to work with the chance to work on a ‘design and make’ project that contributes 50% SAMANTHA There are many reasons for this shortfall, but one of the major the latest technologies and techniques in tackling business towards a GCSE Award in Systems & Control. DAVIES causes is that engineering finds challenges. This approach to attracting and SKIPPER OF THE INITIATIVES- it hard to appeal to young people This helps our employees build up retaining engineering talent has CŒUR SAILBOAT. thinking about their future. their professional experience. worked for us, and as VINCI ENERGIES, To give credit where it’s due, the businesses we work with adopt PERFORMANCE PARTNER. institutions and organisations like their own approaches to address Engineering UK and the Royal Recruiting and retaining this challenge, we can see a bright Academy of Engineering recognised future for engineering. the problem several years ago, and This approach means we are better their action is starting to pay off. able to help keep people in our However, there is still much more business at VINCI Energies and in to do, especially to attract women engineering in general. Digital transformation and energy transition accelerator, VINCI Energies boost the reliability, safety and efficiency of energy, into engineering degrees To attract people into the business, transport and communication infrastructure, factories and buildings. and careers. The challenge, across we have brought in a new Modern the board, is to turn this surge Apprenticeship Scheme, a Graduate GIVING MEANING TO OUR COMMITMENT AND LIVING OUR VALUES EVERY DAY! of interest into interesting and Advancement Programme and VINCI-ENERGIES.COM Social icon rewarding careers in engineering. dozens of internships opportunities Rounded square Only use blue and/or white. For more details check out our Brand Guidelines. Successfully tackling this challenge in all our Business Units, resulting in is central to VINCI Energies as a sharp increase in the number Rochdi Ziyat VINCI Energies supports a business, and we take the search of people joining us as they begin CEO, VINCI Energies UK & ROI 32 THE AGILITY EFFECT MAGAZINE NUMBER 5 - WINTER 2018 33
distributors such as Amazon are seeking to control all aspects of THE AUTONOMOUS delivery. PwC says that "The truck will soon be integrated in the real- time logistics information system that connects the entire goods TRUCK AT THE transport value chain, from the supplier to warehouses, distributors and the final customer." CROSSROADS OF THE TRANSFORMATION "The truck will soon be integrated in the real-time logistics information system that connects the entire goods transport value chain." Cost reductions The technology disruption is expected to result in a 5% reduction in the cost of logistics and maintenance for transport companies by 2020 and a 10% reduction by 2030. The savings will be primarily due to the two-thirds reduction in the cost of the truck driver. However, "The human being will remain at the heart of the the conquest of autonomy energy. The arrival of the Tesla value chain, but will be reassigned possible. Connections with fixed truck will dispel the idea that to different tasks," says the lead facilities such as toll stations the internal combustion engine A decade from now, the autonomous truck will be a reality disrupting the wholesale, author of the PwC study. The "last and parking areas, as well as is needed for long-distance retail and logistics sector. The electric, connected truck will both protect the environment kilometre" issue remains, as does with companies, can lead to travel. "Autonomy fosters electric and deliver technological performance. the issue of customer contact at improved itineraries as well as to solutions for haulage," says delivery. It is expected that new optimisation of the logistics chain, Laura Brimont, a researcher at On the road to the self-driving the driverless car in the city, but the arrival of the driverless truck jobs will be created. with virtually real-time adaptation the Institut du développement vehicle, the electric car may be that the ignition has already been in most industrialised countries by of supply and demand. Trucks will durable et des relations overtaken by the truck. A study by turned on for the connected truck. 2030 will have an impact on the be connected with each other to internationales. PwC, "The era of digitized trucking: In addition, it has an electric motor: road haulage market and beyond "Platooning" exchange traffic and travel time The autonomous truck will be transforming the logistics value Tesla announced at the end of 2017 that on the retail and e-commerce information in real time. This will safer and more environmentally chain" reinforces the idea that it that it will be introducing a battery- industries. In France, for example, The combination of connectivity enable them to form convoys friendly. The digital transformation will take time to resolve the safety powered truck with a driving range road haulage accounts for 87% and processing of data tracked by in a "platooning" system that will meets the energy transition – on issues raised by the use of of 800 km. According to PwC, of goods transport. Meanwhile, sensors of all types is making better control travel and save the road. 34 THE AGILITY EFFECT MAGAZINE NUMBER 5 - WINTER 2018 35
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