Technology & innovation 02/18 - DB Cargo AG
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02/18 The customer magazine of DB Cargo FO CU S Technology & innovation Logistics providers today are fully integrated into their customers’ supply chains. The right technology ensures an efficient workflow management. Page 8
EDITOR IAL 0 2 / 18 _ DB Cargo's open car transport wagons will also be equipped with GPS trackers by 2019. 02
0 2 / 18 EDITOR IAL Editorial Dear Readers, BVL International conducted a study to determine how we, as logistics experts, should prepare our- selves for the future. One of the core messages was that innovative technology concepts have considera- ble potential for optimising our processes. It lists predictive analyses to better forecast and plan our business processes, sensor technology as a source of data, and not least the linking of new technologies with our existing systems and those of our customers. We are trying to take a more systematic approach to the future, using such tools as predictive analytics and predictive maintenance to make our everyday business that little bit better. And by doing so, we're making our customers' business better, too. By the way, this is also the reason why we held our innovation workshop on freight wagons, whose pur- pose is to establish a dialogue between our customers and our development engineers. To give you an idea of what we're doing in terms of personnel to tackle future challenges, we've included an interview with Dr Ursula Biernert, Member of the Management Board for Human Resources. I hope you enjoy reading our magazine. Yours faithfully, Raimund Stüer 03
CONTENTS 0 2 / 18 FO C U S 02 08 14 Editorial Transport chain 4.0 Keeping a digital ear to the ground Innovative technology concepts Fibre optic sensing means 04 optimise customers' supply chains. better safety and quality for rail operations. Contents 12 15 Predictive planning Processing damaged wagons with 06 an app Better planning processes thanks to News predictive analytics. Faster reporting and repair – thanks to digitalised processes. 16 _ A number of techni- Innovative freight wagons cal innovations along the entire supply chain Freight wagons of the future: a research ensure reliability and project like no other in Germany. efficiency. 20 On the way to smart predictive maintenance Optimised maintenance improves processes along the entire supply chain. 24 Interview with Dr Ursula Biernert Dr Ursula Biernert, DB Cargo Management Board Member for Human Resources, on demographic change, international focus and digitalisation in HR. 04
0 2 / 18 CONTENTS I N N OVAT IO N S & S O LU T IO N S C U S TO M E R S & M A R K E T S 28 36 Blockchain technology in logistics Hydraulic show of strength Even greater security and transparency for Special freight wagons win over Danish service providers and their customers. steel manufacturer NLMK DanSteel. 30 38 Think tank and laboratory of Development on equal terms the future A direct line between customers and the _ On the move at the Where are Big Data and Logistics 4.0 taking experts at DB Cargo. innovation workshop us? We visit the amspire lab. for freight wagons at the Paderborn mainte- 42 nance depot. So what does it do? the amspire lab in Frankfurt? 43 Looking ahead & publishing details _ Interdisciplinary teams tackle the chal- lenges of Logistics 4.0 at the amspire lab. 34 NEWSLETTER State of the art and fully automatic Visit our website and sign up for our DB Cargo invests in the new train formation newsletter: facility in Halle (Saale) and makes it one of www.dbcargo.com/ the most modern facilities in Europe. newsletteranmeldung 05
NEWS 0 2 / 18 GERMANY Tackling future trends together Fourth DB Cargo Pulp & Paper Summit at DB Academy in Potsdam. U DI D YO KNOW ... that 100 different nationalities Over 70 customers and logistics partners in the work at Deutsche Bahn? paper, pulp and packaging industry enjoyed a diverse programme at the 4th Pulp & Paper Sum- mit on 15 May, where they discussed current industry trends and their impact on logistics The world’s longest freight with DB Cargo. The focus was on digitalisation railway link, which connects Madrid and demographic change, which were addressed to Yiwu, China, is 13,000 during interesting talks and examined in more detail along with additional topics at workshops with the participants. “The in-depth discussions demonstrated to us that working logistics concepts are absolutely kilometres long? essential for our customers. We need to map out reliable transport services from the very begin- ning and take end-to-end responsibility,” said that Jürgen Röher, Head of Sales and Operations 60% Center Pulp & Paper. According to Raimund Stüer, DB Cargo Board Member for Sales and Marketing, “The event was a resounding success, with exciting talks and in-depth discussions”. № of DB Cargo transports cross at least one national border? A detailed report on the event is included in railways issue No. 03/2018. 06
0 2 / 18 NEWS RUSSIA The Facts about the 21st World Cup FIFA World Cup is Here are a few facts for H U N G A RY New CEO striking up a lunchtime conversation about the 36.8 world's greatest sporting cm tall and weighs Dr Jan Busch is the event and the first Worl new CEO of DB Cargo Cup to be held on two dif- Hungária. ferent continents – Asia and Europe. 6,175 grams The greatest distance France has the most between two venues is expensive squad at Since 1 May, Dr Jan Busch has been 2,484 1.08 the new CEO of DB Cargo's Hungarian kilometres billion euros national company, DB Cargo Hungária Kft. in Győr. Busch (41) has been with DB Cargo since 2007 and has extensive experience in sales and There are Panama has the least controlling. In his most recent role as expensive squad at Head of Sales Processes in Frankfurt am Main, he was responsible for cus- tomer satisfaction analysis throughout 338,414 8.43 Europe, several IT projects in sales ticket requests from and bid management. DB Cargo Germany million euros Hungária Kft. was formed when Logis- tic Center Hungária Kft., which was established by DB Cargo in 2001, was renamed. It received its railway licence in 2011 and since then has successfully offered transport services and helped significantly increase the share of international transport services in the DB Cargo family. № 07
0 2 / 18 FO C U S — K AT H R I N P O L I K E I T In the age of digitalisation, changes in customer needs and patterns of behaviour are just as rapid as they are radical. The entire supply chain has to adapt accordingly. DB Cargo is therefore relying on a whole series of technical innovations.
FO C U S 0 2 / 18 “The logistics goals with the highest priority are fulfilment of customer requirements, reliable delivery and logistics costs.” T Trends and Strategies in Logistics and Supply Chain Management: Digital Transformation Opportunities, a study by the German logistics association Bundesvereinigung Logistik, “BVL” he results of the recent study “Trends and Strat- egies in Logistics and Supply Chain Manage- ment: Digital Transfor- mation Opportunities” by Bundesvereinigung Logistik (BVL) show the way: “The logistics goals with the highest priority are fulfilment of customer require- ments, reliable and on-schedule deliv- ery and logistics costs.” The study focuses especially on sis and analysis appreciably enhances repairs that may be necessary, which the technical elements of the supply the quality of equipment and rolling reduces idle time and cancellations for chain. According to the study, these stock. But the long-term aim is to go one customers. At the moment, DB Cargo must be modified in two ways: Suppli- step further: for example, maintenance is working with two customers from ers and logistics service providers need optimisation should also asses which the recycling industry to pilot the app. to be linked to seamless IT systems, incident notifications need to be pro- and supply chains need to be designed cessed first if there are competing inci- Fibre-optic sensing (FOS) and analysed by exchanging data dents, because one may have a more across company lines. Predictive analyt- severe potential impact than the other. Deutsche Bahn is also testing a ics, mobile access by customers to data This sounds very theoretical, but it fibre-optic system at present that will and the corresponding sensors for yields a specific benefit: if the mainte- make the monitoring of modern trans- monitoring are the technology con- nance of wagons can be planned more port chains even better. Fibre-optic cepts that offer the brightest prospects efficiently, the availability of wagons sensing (FOS) can allow for more rapid for logistics. DB Cargo is already for customers will improve, too. detection of animals on the track, land- investing in these fields. slides or cable theft. It will preserve DB Cargo’s damaged wagon app resources while delivering further Predictive Maintenance safety and quality improvements in The same is true for the damaged rail operations. “Since a year ago, we The objective of predictive mainte- wagon app. DB Cargo is using this new have been investigating FOS at sites nance is designing the maintenance of application to optimise the handling including Berlin Wannsee, the right locomotives to be more efficient by process for when wagons need to be bank of the Rhine and the new Ger- means of data-based predictions. Sen- replaced or repaired. Customers can man Unity Transport Project 8.2 high- sors and other data recording devices now report damaged wagons digitally. speed line”, explains Patrick Pohl, collect data on the infrastructure and The app features a simple-to-navigate project manager for fibre-optic sensing vehicles and link it on an open plat- menu that one can follow to transmit (FOS) at DB Netz AG. The German form to determine what systems need reports, complete with photos of the Unity Transport Project 8.2 (or VDE to be maintained or replaced, and at damage, by means of a few clicks. The 8.2) is Germany’s largest rail construc- what intervals. This smart data diagno- photos can considerably speed up any tion project between Nuremberg and 10
0 2 / 18 FO C U S Berlin. 8.2 is the name for all the new- build sections of the route. The first results are expected by the middle of the year. GER MAN UNIT Y On the way to digitally transformed logistics TR AN SPORT DB Cargo’s investments are squarely aimed at relationships with customers PROJECT NO. 8 and satisfying their needs. They do not only offer DB Cargo optimisation of Germany’s largest rail project between Nurem- freight wagon availability; data such as berg and Berlin is a undertaking filled with runtimes, distance travelled and superlatives, whose multiple innovations are capacity utilisation of networks also offers the opportunity to improve setting new standards. logistics for customers. № The German government approved the multi-billion-euro project in 1991 to improve the transport links between east and west and between north CHECKLIST and south, and to close the gap in Germany’s high-speed rail network. There is a passing station every 20 7 requirements for successful supply chain management km for high-speed express trains to overtake other services. New routes Overarching cooperation will alleviate bottlenecks in freight transport, and renovated hubs, such _ The viaduct over Transparent exchange of information as the Halle formation yard, will make Froschgrundsee: 798 m long, 65 m it easier to spread freight trains Fast reaction times high, concrete arch throughout the network. with 270 m spans. Short process times High-performance planning software Comprehensive logistics Clear and binding rules € € € 10 billion 4,500 capital expenditure costs employees at work on construction of the route 770,000 230 plans and documents kilometres of new-build line 11
FO C U S 0 2 / 18 Predictive planning DB Cargo’s Utilisation Man- agement uses predictive analytics to determine the proper scope of and manage some 3.6 million single wag- onload transports in the network annually. H ow do you ensure that the Here is how single wagonload right number of wagons transport works in practice: the cus- reaches the right destina- tomer orders an empty wagon, loads it, tion at the right time for and DB Cargo transports the custom- your customers? The sim- er’s goods from point A to point B. How- ple answer is planning. However, you ever, since it would not be efficient for need another solution if you want this a locomotive to pull only one wagon planning to be as effective as possible from point A to point B, the wagons in terms of production quality for are collected at hubs and assembled customers – meaning reliability and into trains that transport wagons trav- “You have punctuality – and as efficient as possi- ble from a cost vantage point. This is elling to similar destinations farther along their route. The process is to know what’s in because single wagonload transport is complex and naturally extremely repeated at the next hub until the wagon reaches the customer. A single the data to be resource-intensive. Extensive HR costs and investments in wagon fleets wagon is thus transported through the network by several trains. A sys- able to use it.” generate fixed costs that can be managed tem this complex requires nuanced DR MARTIN BODESTEDT, in an economically reasonable fashion planning to ensure that the network expert in Predictive Analytics at only when resources are distributed has the requisite resources available DB Cargo’s Utilisation Management appropriately. at all points. This sounds abstract, but customers can notice it directly: it translates into better availability and predictability of their flows of goods. Single Wagon Network Manage- ment, established a year and a half ago at DB Cargo, is breaking new ground to meet these needs. The aim is to be as targeted as possible to assist salesper- sons when they are planning the trans- port service customers need for spe- cific routes, in order to predict as precisely as possible what transport service and resources will be needed. 12
0 2 / 18 FO C U S That will allow sales personnel to be more targeted at how they meet the requirements of their customers and the customers’ specific transport. Sta- tistical models and clever algorithms are used to make that happen. The future of single wagonload transport 250 salespersons and 70,000 routes can easily generate a million data sets that are simply impossible to view and process manually. A great deal of traffic, such as wood transport, is also seasonal and mathematical models can depict it very precisely. The algo- rithms can thus be used to generate models that serve as the basis for much more precise forecasts. Single Wagon ers’ transport needs at times of peak Think integrated Network Management is using 16 demand. The optimal capacity utilisa- models to do this, which operate in tion of the fleet can boost reliability “You have to know what’s in the data parallel. The amazing thing is that the for customers, because increased to be able to use it”, says Martin system studies the data sets and val- earnings achieved at the same cost Bodestedt, neatly summarising the ues of the previous ten years and can free up the funds needed to invest requirements facing data scientists at learns independently when and in in locomotives, wagons and human DB Cargo. “You need an understand- what cases a given model will make resources. ing of mathematics to grasp where the the most sense. “Machine learning” is numbers are coming from. That is the the operative term here. Dr Martin only way to integrate them into the Bodestedt, who has been an expert in process to improve it.” When various Predictive Analytics at DB Cargo’s THIS IS HOW parameters are available, such as the Utilisation Management for a year PREDICTIVE ANALYTICS number of wagons, net tonnage or and a half has this to add: “The direction we aspire to head in is to WILL HELP WITH PLAN- revenues, data scientists need to decide which figures make valid fore- simplify the planning process for cus- NING BY SALESPERSONS casts possible. In most cases, net ton- tomer advisory to a large extent and AT DB CARGO: nage per transport is the key figure improve the quality of the process at that is most ideally suited, since it the same time, so advisory have more directly reflects the transport service time for their customers.” 1 _ I NTEGRATION that customers need. That is why one The objective of the experts sur- The models and dashboards devel- also needs a basic understanding of rounding Dr Martin Bodestedt is to oped will be integrated in DB Cargo’s business to succeed in mining a com- determine the perfect size of the net- infrastructure. pany’s available data to generate added work. “Strong forecasts in terms of value for planning. № time and geography as a foundation 2 _ VENDOR PLANNING USE CASE for planning make it possible to get As the first use case, the predictive more out of locomotives, wagons and analytics models will be integrated personnel. This leads in turn to fewer into salesperson planning to support the forecast in VIPS (DB Cargo’s quality problems and faster turna- sales, information and planning round cycles for wagons, making system). them available faster for the next cus- tomer”, says Carolina Lasse, head of the Single Wagon Network and Utilisation 3 _ ADDITIONAL USE CASES Management unit in Industrial Sales. The methodology can be applied to other use cases such as freight The faster turnaround cycle times wagon availability or determining the enable DB Cargo to perform more proper size of the network or local Dr Martin Bodestedt, transports with the existing fleet of service. Utilisation Management, DB Cargo wagons and to better cover custom- martin.bodestedt@deutschebahn.com 13
FO C U S 0 2 / 18 Keeping a digital ear to the ground Damage from storms, cable theft and animals on the track. ject Manager at DB Netz AG. Some It would be great if we could always keep an ear to the 2,500 light impulses per second are continuously transmitted via a glass ground to be able to respond to these events immediately fibre located in the cable next to the by warning trains, closing off routes and dispatching safety line. If sound waves impact the cable, personnel. There is a solution, and it’s called “fibre-optic for example as a train passes by, the sensing”, or FOS for short. glass fibre will change shape near the microphone, deflecting the light. These def lections will be checked against the acoustic fingerprints of F diverse types of influences, which are CHECK BOX ibre-optic cables are used recorded in a database. “This will ulti- to rapidly transmit data, mately put us in a position to deter- for internet connections for mine exactly what is happening, and How fibre-optic sensing works instance. The oil and gas where, with an accuracy of up to five industry has used fibre-optic metres, and we will be able to act, if 1 _ People or animals on the track trigger cables to monitor pipelines in remote needed”, says Patrick Pohl. sound waves, which cause microbends areas for quite some time. Deutsche in the optical fibre in the fibre-optic cable on the track, which reflects the Bahn is currently conducting tests at Three preliminary projects in transmitted light impulses. three locations to determine whether constant use the technology can be harnessed for rail transport. Back in 2014, a 33 km test field on the 2 _ Sending light impulses and measur- Fulda–Würzburg route was installed for ing how the light is reflected in the fibre-optic cable makes it possible to Acoustic fingerprint database an 18 month study. Berlin-Wannsee, see and evaluate sound waves. the right bank of the Rhine and the new “Fibre-optic sensing works like a micro high-speed line for the German Unity phone that picks up noises along a rail Transport Project 8.2 were equipped 3 _S oftware constantly compares the line”, explains Patrick Pohl, FOS Pro- with permanently installed fibre-optic incoming acoustic data with known sensor systems in December 2016. “We digital fingerprints to provide infor- mation about the type and position want to find out how fibre-optic sensing of the noise source and the time the can be integrated into regular rail oper- noise occurred. ations”, says Pohl. “We are expecting the results of the preliminary projects to be in by the middle of the year, and 4 _ FOS systems can monitor areas of up to 40 km and pinpoint sources of they will inform our decision of what to noise within five metres. do next.” № Patrick Pohl, FOS Project Manager, DB Netz AG patrick.pohl@deutschebahn.com 14
0 2 / 18 FO C U S Processing damaged wagons with an app Customers used to have to fax damaged wagon reports to DB Cargo for the com- pany to be able to provide replacement wagons and repair damaged ones. Now DB Cargo’s new damaged wagon app is digitalising the process. S nagged bogies, stuck hinges New process benefits customers and dented doors: damaged wagons are an annoyance for Those customers that frequently have customers. DB Cargo’s new to contend with loading and unloading damaged wagon app is mak- damage linked to specific industries ing it easier to report them. Until now, and models stand to benefit the most reporting damaged wagons was quite from the new application. It was this cumbersome and time consuming: cus- that prompted DB Cargo to pilot the tomers had to print out a form on A4 app in collaboration with two custom- paper and fax it to Customer Service ers from the scrap industry. “The and the office. “Our new app stream- d amaged wagon app will greatly sim- lines this process”, explains Jürgen plify our work process,” says Thomas Bosse, Head of myRailportal and Cus- Grötzinger, Head of Logistics at Scholz tomer Integration at DB Cargo. “Not Recycling GmbH. “Our employees only do our customers save time and will use the app on their smart phones. money, but they can also send the Any damage that is identified will be photographed right away and digitally information directly to several parties relayed to DB Cargo. That will noticea- involved in the process.” bly accelerate the decision of whether new wagons have to be ordered.” Reporting damage by photo chat Broader rollout by the end of 2018 The new smartphone app is customis- able and features a simple-to-navigate “The Other customers will have the chance menu that customers can follow to submit damaged wagon reports with damaged wagon to use the app as soon as this year, says Jürgen Bosse. “We are planning to their user profiles by means of a few mouse clicks. Customers can attach app will greatly kick off a second phase by the end of 2018 that will make the app available photos so Production can get an immediate idea of what the damage simplify our work to a wider clientele.” № looks like. This lets technicians process.” decide whether a new wagon has to be delivered to a given customer, or THOMAS GRÖTZINGER, HEAD OF LOGISTICS whether it would be worth sending AT SCHOLZ RECYCLING GMBH. Jürgen Bosse, Head of myRailportal and Customer Integration out a mobile team to repair the at DB Cargo existing wagon. juergen.bosse@deutschebahn.com 15
FO C U S 0 2 / 18 Innovative freight wagons INNOVATIVE POWER CABLE/ BOGIES DATA BUS hree-axle bogie for T oal: 48V power cable and CAN data G flat wagon/BraCoil bus cable ngoing development based on O Battery charging for telematics devices existing bogie designs ontrol of electropneumatic brake func- C ptimised wear patterns on bogie O tionality (ep brake) via CAN data bus through interior structure reinforcement tatus quo: 110V power cable for ep S reater cost effectiveness and G brake control lower life cycle costs (BraCoil, Laaeffrs 561) (BraCoil) 16
0 2 / 18 FO C U S M In the only research project of its ore efficiency, kind in Germany, DB Cargo has more reliabil- ity, lower costs: joined forces with VTG AG and other customers’ well-known project partners to develop requirements the freight wagon of the future. for rail freight transport of the future are nothing new, but in an age of digital transformation and fast- paced markets, the demand for innova- tive technical services is great. In 2016, DB Cargo and VTG AG joined together to launch the “Innovative freight wagons” research project on behalf of the Federal Ministry of Transport and Digital Infrastructure (BMVI). For Holger Schmidt, project manager at DB Cargo and spokesper- son of the VTG-DB Cargo consortium, the long-term goal is to test innovative components that contribute towards significantly reducing a freight wagon’s life cycle costs. “Our focus in this project is therefore clearly on noise reduction and energy savings,” SPECIFICATIONS: Schmidt explains. The schedule is brisk: as early as September 2018, the BRACOIL new freight wagons are set to be Specific use: exhibited at the InnoTrans trade fair in Transport of steel slabs, steel coils Berlin, even before the project ends on and containers 31 December 2018. Spotlight on two wagon types 1 _ Length over buffers: 16.40 m 2 _ Loading length: 15.16 m For the VTG-DB Cargo consortium, 3 _ Loading width bet. cradles: 2.40 m there is no reason for last-minute 4 _ Width bet. stanchions: 2.63 m panic: the team is right on schedule. In 5 _ Bogie spacing: 9.40 m the past two years, they have devel- 6 _ Wheelset diameter: 92 cm oped twelve new freight wagons in 7 _ Axle load: 22.5 t total based on four wagon categories 8 _T are weight (incl. stillage): and placed them on the tracks as proto- max. 35 t types in January and February 2018. 9 _ Max. payload: min. 100 t The development work by DB Cargo 10 _ Max. total weight: 135 t focused primarily on two wagon categories: a six-axle flat wagon for 17
FO C U S 0 2 / 18 transporting steel products and a EP BRAKE “LIGHT” two-part open car transport wagon. lectronic brake valves are controlled E ep brake “light”: hidden via a power cable/data bus and electropneumatic brake functionality champion of components is established. The ep brake “light” is something All wagons can be braked simultaneously like a hidden champion among the ith a focus on cost savings, only one air W components. line and air reservoir must be refilled in the conventional manner after braking In contrast to a conventional brake in freight trains, it enables simultane- (BraCoil, Laaeffrs 561) ous control of appropriately equipped wagons during braking, improving the train’s braking precision and saving energy. The technology is being used for the first time in a freight train with a hybrid brake system – that is to say both conventional and electropneu- matic. Initial experiences during field INNOVATIVE WHEELSETS testing show that the effect is clearly WHEELSET COATINGS / noticeable in the test train, in which only the innovative freight wagons are WHEEL NOISE ABSORBERS equipped with the ep brake “light”. If esting of various combinations of low-noise T this impression is confirmed with wheelsets, wheel coatings and wheel noise corresponding measurement results absorbers and the energy savings are thus quan- heelsets and wheel noise absorbers for W tified, a future equipping, and even wheels with tread brakes retrofitting where appropriate, of the esting of low-noise wheels in the acoustic lab T wagons with the ep brake “light” tech- of project partner RWTH Aachen to identify nology could subsequently be assessed their sound effects in operational and economic terms. (BraCoil, Laaeffrs 561) BraCoil: multifunctional allrounder for steel products The first new development from DB Cargo is the six-axle flat wagon for transporting steel products. This “BraCoil” is multifunctional and is capable of transporting containers in addition to steel slabs and steel coils. TECHNICAL DATA A key feature of the BraCoil is that it LAAEFFRS 561 enables cargo to be transferred without modifying the wagon. № Specific use: Transport of large car models, minibuses and pickups 1 _ Maximum car height: approx. 1,990 mm 2 _ Length over buffers: 33 m 3 _L oading length (lower loading level): 32.18 m 4 _ Loading length (upper loading level): 32.55 m 5 _ Max. payload: 36 t Holger Schmidt, Head of Technical Management Freight Wagons 6 _ Number of axles: 4 holger.hl.schmidt @deutschebahn.com 18
0 2 / 18 FO C U S DIGITAL BRAKING TELEMATICS INDICATOR asic functionalities, such as location B I ndicates whether the brake and determination and recording of distance handbrake are off or applied travelled Monitors brake pads dditional equipment with RFID/NFC A tags for fast wagon identification and (BraCoil, Laaeffrs 561) retrieval of wagon history via mobile app (BraCoil, Laaeffrs 561) 19
FO C U S 0 2 / 18 On the way to smart predictive maintenance Sluggish manufacturing processes, loss of produc- tion and frustrated customers: what costs time and money in the machinery and automotive industries can also delay processes along the entire supply chain in the logistics industry. The solution is smart predictive maintenance. O ne cancelled freight train can easily cost hundreds of thou- sands of euros. When a locomotive that works perfectly well is taken out of service for maintenance, it upends processes that are calibrated right down to the second in an infrastruc- ture where one thing counts above all: efficiency. That’s why logistics services providers such as DB Cargo are on the lookout for solutions to minimise dis- ruptions like these and to ensure exist- ing assets are utilised to the fullest. One such solution is the digital trans- formation of asset management and maintenance processes, which are still
0 2 / 18 FO C U S Camera bridges, wheelset diagnostics, brake block diagnostics. “These technologies are absolutely crucial — both for the digital assess- ment of freight wagons and for DB Cargo’s asset digitalisation strategy on the whole.” JAN MÜLLERSCHÖN Project Manager for Digital Appraisal largely carried out manually. This “The key to our success will be con- transformation is set forth in the Asset dition monitoring of locomotives, i.e. THE FOUR-STAGE MODEL and Maintenance Digitalisation monitoring rolling stock and applying (AMD) programme. The AMD pro- the information we obtain to ensure The rollout of the maintenance strategy is based on these four process stages: gramme encompasses a variety of dif- that the assets are maintained as ferent digitalisation projects, which needed”, Niggeman continues. “This is are being carried out at the Digital already being implemented at DB Cargo Asset & Maintenance Lab at the House through the TechLok project. To put it STAGE 0: of Logistics and Mobility in Frankfurt. simply, locomotives are equipped Modular overhaul (2016–2019): The lab is the central data and analysis with transmission computers, known Dividing complex overall maintenance hub, which makes it the brains behind as ‘boxes’. They transmit all the neces- requirements into individual modules. digital fleet management and optimised sary signals to the land side. We can maintenance processes at DB Cargo. use this data to assess the condition of locomotives early on and accurately so STAGE 1: The four-stage model and we can draw the right conclusions for Condition monitoring 2017–2020: connected workers maintenance.” So what does that mean Live-tracking rolling stock and using the for employees at maintenance depots? information obtained to maintain locomo- The AMD programme takes aim at “The initiatives of the individual tives through all current management two core targets. Its first and primary stages ensure that employees will levels. objective is creating added value for increasingly be ‘connected workers’ customers by providing digital prod- who will have the right expertise, the ucts. Second, it aspires to drop mainte- right tools and the right digitalised STAGE 2: nance costs by ramping up efficiency information about operational steps, Condition based maintenance and asset availability. This is precisely which they will be able to apply at the 2017–2021: The first step is to monitor rolling stock where digital transformation opens up right time and at the right place at the to bring all components in line with limit an efficient path to condition-based, right maintenance depot using the values that have been checked or newly predictive maintenance (CBM). right materials to maintain the right specified. “Having the right information at the locomotive. It will be like a Formula right time is the crucial point here”, One pit stop”, says Niggemann. “To says Holger Niggemann, Head of ensure that this happens, it is crucial Condition Based Maintenance (CBM) for all of the projects in the AMD at DB Cargo. “To ensure this happens”, programme and related programmes STAGE 3: says Niggemann, “we are phasing in and systems to operate in synch with Predictive maintenance 2018–2021: condition based maintenance for our one another, like clockwork.” Developing algorithms for certain asset locomotives and predictive mainte- Deutsche Bahn is increasingly net- components and designing the mainte- nance, which takes CBM further”. working data from systems on an open, nance of these components to allow them to “report themselves” in a timely fashion The new maintenance strategy will generic platform. For instance, regu- even before damage occurs so that loco- be rolled out by around 2021 using a lar trains and self-propelled track motives can be brought to maintenance four-stage model. recording cars monitor infrastructure, depots on time. such as track geometry, overhead 21
FO C U S 0 2 / 18 “Another advantage of predictive his current project in March 2018. He maintenance is that it makes it simpler is responsible for making maintenance to pool interests with other operators commissioning viable for the future as by exchanging visualisations and part of DB Cargo’s technology and assessments. In collaboration with innovation strategy. Müllerschön and industry, this method also makes it his colleagues are laying the founda- simpler to connect to existing assets tion for changing how maintenance is digitally and specify exact interfaces to planned, managed and carried out. ensure the stability of the overall infra- “Essentially, we are transforming reac- “Our aspiration is structure. There are many benefits”, tive and deadline-based maintenance to strengthen stresses Niggemann. “Not only does it determine the maintenance strategy into smart and preventive mainte- nance that rests on predictive intelli- capacity utilisa- for certain components; it can also intervene intelligently in exceptional gence.” The team collects the condi- tion-based data required for this using tion, improve situations. For instance, when there are competing error notices, it can diagnostics systems, which the project team installs on infrastructure in col- the availability decide which of them to prioritise in laboration with DB Netz. of asset and future. We are working step-by-step with all our partners internally and A mammoth digital task production with industry representatives exter- nally to improve all of this.” Two core elements are crucial for mak- resources and ing a project like this feasible in the Smart predictive maintenance of first place: digitalisation and transfor- to step up energy freight wagons mation. “Our main objective when it efficiency, Jan Müllerschön knows this topic comes to digitalisation is selecting the right technologies and taking the pro- quality and through and through. He works at DB Cargo in Mainz, where he heads up the cesses that are still largely carried out manually and making them fit for the customer Semi-Automated Damage Detection future. When it comes to transforma- Wagons (SDW) project, which is part tion, employees take centre stage. satisfaction.” of the AMD programme. He and his In particular, this means providing team are developing digital solutions employees with the appropriate digi- JAN MÜLLERSCHÖN for asset management and mainte- tal support to help them continue to Project Manager for Digital Appraisal nance. When anyone asks him how deliver their key contributions to digitalisation can help improve work- DB Cargo’s business performance.” For flows, planning efficiency and thus the Jan Müllerschön, Heinz Frank, Marcus availability of the freight wagon fleet Jäger, Thomas Ziesmer and the rest of when it comes to the maintenance of the team, the underlying strategic DB Cargo’s fleet of roughly 90,000 objective is both to encourage people freight wagons, his answer gets right to the point: “Here’s how: our SDW pro- ject reduces unscheduled wagon can- lines and the dynamic response of cellations due to damage by introduc- vehicles. Conversely, the infrastruc- ing preventive maintenance based on ture also monitors rolling stock and additional condition analyses, which its parameters at checkpoints, for are generated automatically while example, by identifying out-of-round wagons are in service. Moreover, we wheels and measuring wheel loads are enabling digital wagon appraisal, and lopsided loads. In the process, the which lets us commission mainte- infrastructure also monitors itself by nance earlier. All of this happens rendering additional data on infra- before wagons even arrive at mainte- structure components, such as diag- nance depots. At the same time, we nostics of points or level crossings, are designing the modern and attrac- 1 _ The SDW Project usable on a central platform. There tive workplace of the future.” Team at work, consist- are considerable advantages. More Having worked on building and ing of staff at the head precise diagnostics and more reliable developing a European maintenance office and the regions. forecasts can substantially improve network over the last three years, the the quality and speed of traffic. 32-year-old industrial engineer joined 22
FO C U S 1 _ Thanks to the TechLOK systems, locomotives only need to visit the depot if the evaluated data indi- cates a need for this. FEATURES AT A GLANCE After the three technologies have been s uccessfully validated, 30 systems are set to be installed throughout Germany (ten per technology). and challenge them at the same time. asset digitalisation strategy on the Camera bridges “What we want to achieve is improved whole”, Müllerschön says. First, they availability of freight wagons, which play a key role in ensuring that the 1 _ Identification of damaged wagon has a direct bearing on production qual- individual projects in the AMD pro- superstructures and chassis frames by trained staff ity, and by extension, on customer gramme can work in concert with one 2 _ Appraisal of damaged wagons — satisfaction. Aside from that, we want another. Second, they ensure that many other application scenarios (for to design a modern and attractive processes throughout the entire sup- example identification of cargo resi- workplace of the future that will bene- ply chain are automated, which makes due, documentation for handovers of fit both our new and experienced col- them even more reliable. “It goes with- leased wagons) leagues.” out saying that the ones who benefit from this the most are our customers”, Wheelset diagnostics “Ultimately, it will be our customers Müllerschön adds. № 1 _ Regular measurement of wheelset who benefit” profiles in operation 2 _ Analysis of wear characteristics In order for smart predictive mainte- 3 _ Identification of damaged wheelsets nance to be possible in the first place, innovative solutions are required, and Müllerschön and his team are also Brake block diagnostics responsible for developing and testing Holger Niggemann, 1 _ Regular measurement of brake blocks them. The technologies that they use Head of Condition Based Maintenance in operation Assetmanagement & Technology Locomotives are camera bridges and wheelset and holger.niggemann@deutschebahn.com 2 _ Analysis of wear characteristics brake block diagnostics systems. 3 _ I dentification of damaged brake “These technologies are absolutely Jan Müllerschön, blocks and direct management of Project Manager for Semi-Automated Damage crucial – both for the digital appraisal mobile repair teams Detection in Wagons (SDW) of freight wagons and for DB Cargo’s jan.muellerschoen@deutschebahn.com 23
FO C U S 0 2 / 18 — A X E L N O VA K — TI ANA KOL ZTER 24
0 2 / 18 FO C U S A CO N V E R S AT IO N W I T H D R U R S U L A B I E R N E RT The new DB Cargo: digital, international, diverse Human resources at Europe’s largest freight oper- specific, we are currently working on ating company: demographic change, the interna- international recruiting channels and concepts at the Group and business tional alignment and, last but not least, digitalisa- unit level. That’s very enjoyable. At tion are bringing changes to DB Cargo. Member HR, we also stand in very close solidar- of the Management Board for Human Resources ity with our business partners, and we fight hand in hand to ensure business Dr Ursula Biernert explains in an interview how performance, stability, customer satis- the company is responding to these developments. faction and growth. What sort of an impact has digitali- sation had on DB Cargo? U B _ The megatrends on the logis- tics market affect all the stakeholders, and the same goes for digitalisation. On the one hand, digitalisation offers enormous opportunities for boosting Dr Biernert, the situation at DB Cargo to add over 3,000 new employees to efficiency and automation. On the is not an easy one. Digitalisation, our ranks in the coming years. That other hand, it means we need to adapt growing internationalisation and includes train drivers, shunting loco- existing professions and point out demographic change: what does all motive drivers and wagon inspectors, alternative career paths. We need to this mean for the Human Resources but also planners and chief dispatchers empower our employees and managers division? in Production. to respond to these trends. U B _ Right now, these are turbulent It sounds like you have a lot of dif- Does that mean chief dispatchers times for rail freight transport; we are ferent areas to tackle at once. Are will turn into programmers and number one in Europe, employing you actually enjoying yourself? wagon inspectors will become data some 29,000 employees in 16 coun- analysts? tries. But there is fierce competition U B _ I absolutely am, because my among modes of transportation and previous work always had an interna- U B _ Well, maybe it won’t be quite rail companies. At the same time, we tional bent, and I see a great deal of that drastic. It’s all about the company have to respond to the gaps that demo- opportunity in DB Cargo’s European taking advantage of the opportunities graphic change is opening up at our network. We are building a European that digitalisation presents. Let’s take company. DB Cargo’s new growth HR organisation, and we have to be one example: at the moment we are strategy has enjoyed market success integrated and think European. outfitting our locomotives and freight since last year, which sent our staffing Despite the diversity of the countries, wagons with sensors and GPS mod- needs soaring starting in the summer for the most part, our national compa- ules that continuously send data about of 2017. DB Cargo wants to grow. and nies share the same set of strategic and the condition of components, their we need more staff to do it! Our aim is operational challenges. To be more location and other information. 25
FO C U S 0 2 / 18 This data is collected, analysed about a major staff shortage on the paign: we successfully addressed cer- and evaluated in a way that will allow labour market today. This shortage tain target groups at seven sites with it to generate added value for us puts us in fierce competition with our particular shortages by using large and our customers, whether that’s competitors and other major industrial posters, image ads in newspapers and through keeping customers better companies. We therefore have to moti- regional media cooperation. informed, digital fleet management, vate career changers to come to us. automated functions or the warehouse Then we train them. We are also fight- How is recruitment coming along? management system at our mainte- ing to attract junior employees, espe- nance depots. We need to prepare our cially in the operational organisations. U B _ We are doing away with obsta- employees for this. I see digitalisation as an opportunity cles in the application process. For here for us to position ourselves as an instance, by organising recruitment So digitalisation isn’t an end in attractive employer. days. People who are interested can itself... apply there informally and come by Does DB cargo appeal to employees? for interviews. In remote regions, we U B _ Digitalisation won’t make us rely on minibuses, which can be used into machines; it will save our employ- U B _ DB cargo is often still perceived as mobile interview lounges. Employee ees from having to perform many as an organisation in the midst of recommendations are a key tool for tasks, and it will free up time for new layoffs. Both internally and externally, recruiting new staff. In 2017, 16% of tasks. That applies to our maintenance our new growth strategy and the strong staff were recruited at the recommen- workshops, for instance. The mainte- opportunities it offers our employees dation of DB employees. We want to nance workshop management system are not yet fully recognised. We need leverage this even more. There have there is digitalising certain workflows, to increase DB Cargo’s visibility on also been internal changes: we have cutting down on paper and bureaucracy the market as an attractive employer realigned the recruiting process from and adding clarity. Everything is and ensure that layoffs are a thing of the applicant’s perspective. entered into an app, material can be the past. reserved, and volumes can be queried. What tasks did the HR division take In this way, digitalisation is helping to How are you doing that? on for these changes? reduce the burden of administrative tasks and paperwork that falls on U B _ We are putting various recruit- U B _ We want to fulfil our responsi- employees so they can intensify their ment marketing and recruiting meas- bility for business performance. That focus on the core competencies of their ures into effect to increase our visibil- means that we assist managers as an work in areas that create added value. ity: we are expanding Performance HR partner. This entire staffing pro- Marketing to promote job vacancies at cess, for example, is supported and You want to hire a lot of new DB Cargo as needed. That includes implemented by our internal DB talent employees. How are you going Google keywords, job aggregators and acquisition organisation. It pools the about it? recruiting events. By using geofencing requisite expertise for the entire pro- marketing, we can appeal to target cess to run efficiently and from a single U B _ Germany and many other groups at specific locations. For exam- source. So ideally, everyone does what European countries are complaining ple, in the DB Cargo 2017 autumn cam- they do best: HR is a consultant and THESE ARE THE JOBS OF THE FUTURE Digitalisation is changing employees’ tasks. Three examples: Train drivers Planners and chief dispatchers Data analysts More than ever, the train drivers at The story of DB Cargo’s growth is built DB employees, external scientists and DB Cargo ensure reliability and customer on tailor-made solutions for customers. creative staff work at Deutsche Bahn’s quality. In addition to their traditional Planners and chief dispatchers implement Asset and Maintenance Digital Lab. They duties, they now also use digital tools to new services and business models in use historical data to create new business drive more efficiently and for profes- production management. They have an models and services for customers. sional development and orientation on affinity to digital solutions and also undergo new routes. further training on an ongoing basis. 26
0 2 / 18 FO C U S How is the project being imple- Do you have any initial results yet? mented? CV U B _ We have some strong successes U B _ Online-based software is a criti- to point to: we have now found people 1998 cal pillar of the project. It makes HR to fill roughly two-thirds of all job Dr Ursula Biernert studied in Passau work more digital by following the vacancies. At DB Cargo, we have taken and completed her PhD in Munich. motto “Speed. Convenience. Perfor- a step forward in our efforts to entice She first entered the field of HR at mance.” At the same time, it makes the the best employees to work for us. Ulti- Volkswagen AG in Wolfsburg in 1998 jobs of managers, employees and our mately, that means that we in the HR 2001 HR professionals easier. In addition, division are making a considerable Head of human resource manage- we are strengthening integrated staff contribution to the company’s perfor- ment for subsidiaries and interna- support, and thus setting the frame- mance and the satisfaction of our cus- tional assignments at Dr Ing. h.c. F. work for managers to exercise respon- tomers. № Porsche AG in Stuttgart sible management. The objective is for From 2009 to March 2013 our employees to enjoy working at our she was Vice President of Human company and deliver the best possible Resources & Communications at performance. Thales Deutschland GmbH, Stuttgart So you are ensuring better working Since 1 April 2013 conditions... she has headed Human Resources at DB Cargo as part of the business U B _ Right, because that is critical to unit’s management team being viewed as an appealing employer, both internally and exter- nally. Training is a key element of the process. To that end, we started the 2020+ training campaign to create a standardised, efficient and transpar- ent model for functional training at DB Cargo. The content and methodology of training sessions like these are adapted to the relevant needs. They help to ensure that new employees in new environments are well-equipped expert for employee and organisa- and can carry out their jobs compe- tional topics. Managers manage their tently at all times. employees and assume responsibility for them. However, we are not doing How have the employees reacted to this by ourselves, but as part of a net- these changes? work within the DB Group. U B _ We aspire to give our employ- Could you elaborate on that? ees a reason to renew the choice they made to work at DB Cargo and their U B _ In the summer of 2015, commitment to the company every Deutsche Bahn created the Future of day, and we are doing a very good job of HR Management project to mount a it. We keep a comprehensive portfolio response to the changes in today’s ready for this: from onboarding for workplace. The project reduces admin- new employees, to professional devel- istrative workload at many levels, opment and employee management, to which frees up time. That shores up a wide variety of formats for sharing our trained HR organisation as a key experiences. Apart from information partner and helps managers take on sharing per se, we are also strengthen- more responsibility for their employ- ing the sense of solidarity and enabling ees. It also adds to transparency top management to keep its finger on throughout the company. the pulse of the organisation. 27
I N N OVAT I O N S & S O L U T I O N S 0 2 / 18 Blockchain technology in logistics In the world of logistics, the digital age began a long time ago. First came IT tools and the ability to perform smart analyses, and now complex administrative processes are next in line – the block- chain model could help international logistics ser- vice providers and their customers operate in a safer and more transparent way. mation. The chain stores information Many companies are currently test- in encrypted data units, known as ing potential applications of block- blocks, using a broad network rather chain. Deutsche Bahn, for example, is than a single, centralised computer. looking into possible uses for block- The transaction blocks are reviewed chain technology that include smart W by all actors in the system before they contracts, which could be documented are saved and updated, and they are transparently in online blockchain hile logistics does validated as part of the saving process. records. The city of Rotterdam is inter- involve building and The result is a kind of decentralised ested in harnessing blockchains to pro- operating complex database containing up-to-date infor- vide new services. Partnering with the supply chains, it also mation that companies and private city, the Port Authority of Rotterdam deals with the question individuals can use to make payments started what it calls the BlockLab. Rot- of how to rapidly process reams of and perform other transactions with- terdam plans to use its lab to test ser- information transparently and relia- out involving banks or brokers as vices such as inventory financing, bly. With this in mind, blockchains intermediaries. which will allow credit lines to be hold a great deal of potential for com- extended to companies based on their panies grappling with logistics issues. High volume, slow speed Any company, whether a vessel-oper- ating ocean carrier, freight forwarder Blockchains do have some downsides, or rail freight company, can improve its however. For instance, the processes internal processes by making a strate- underlying them slow to a crawl under Potential savings – gic investment in this new technology. heavy processing loads. This can occur even today, as much as Particularly when it comes to interna- when data stored in the blocks accu- 50% tional traffic, blockchains could help mulates to huge amounts over time, as build customer confidence in the sta- BVL International notes. Data queries bility of processes and the security of performed on blockchains are also con- data. This is why the transport indus- siderably more sluggish than they are try is following a trend that has spread in normal databases. Finally, block- across the entire logistics industry. chains still have quite a few legal hur- of transport costs can be Blockchain, which refers to a chain of dles to clear. Bearing all this in mind, it attributed to paper-based transaction blocks, is a decentralised is not yet clear what impact the new documentation system for storing and verifying infor- system will have on the industry. 28
0 2 / 18 I N N OVAT I O N S & S O L U T I O N S _ The Pioneering Spirit, the largest working ship in the world, in the Port of Rotterdam. BLOCKCHAIN MODEL The term blockchain refers to a 4 list of transaction records, also known as a chain of blocks. Recipients receive transaction data, which makes them the proprietors of the infor- mation or data 3 Miners (network) supply computing power and verify the transac- tion records 2 inventories. One of the lab’s first pilot Relay (swarm) projects is focused on a manufacturer’s checks and confirms e-bikes. The manufacturer’s bank the legitimacy of the grants it a line of credit, which is transaction data. Block- backed by collateral in the form of bat- chains maintain their transparency because teries stored in its warehouse which they are monitored on have yet to be mounted on bikes. Both the network parties exchange data directly through the blockchain. This is one way the system will create opportunities for 1 new services to be provided at various points in the supply chain. Senders send information and Communication along the data as transactions, supply chain adding to the blockchain Blockchain technology also creates opportunities to simplify billing and provide intermediate financing at var- The Port Authority of Antwerp is ious stages of the transport chain. At also interested in using blockchain to present, there are often 15 to 20 steps automate container handling. The that have to be taken by various part- technology has the potential to sim- ner companies in order for a single plify communications among the more company to secure financing. To than 30 different players involved, make things worse, fees are incurred including transport companies, con- at every step, adding up to a percent- signers, freight forwarders and drivers. age of the transported items’ value. When goods are transported by con- Using blockchain technology, a single tainer, as much as half of the transport bank could handle the entire financ- costs are attributable to the prepara- ing process from start to finish, which tion of paper-based documentation, so would slash transaction costs by up to blockchain technology could cut costs a third. in a big way. № 29
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