Mott MacDonald's journey towards improving driver safety
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Mott MacDonald’s journey towards improving driver safety At Mott MacDonald our single most dangerous “Driving is the single most dangerous workplace activity is driving for work. Over the last 2 decades we have been working work activity for our people. Over hard to keep our people safer on the roads - recent years we’ve had a clear finding new ways to reduce fatigue, cut back on car journeys and mitigate incident risk. focus on reducing the number of accidents and serious injuries Mott MacDonald is a global engineering, management and development consultancy. Our 16,000 colleagues through raising awareness, changing are based in 150 countries around the world. In the behaviours and training our people.” UK we employ nearly 8000 staff, and approximately 1750 of those drive on company business. Cathy Travers Regional General Manager, EUNA Like many organisations, we recognised that driving posed the greatest risk for our people at work. Tackling this effectively would require a culture change. We took a multi-pronged approach – starting with the right training, followed by initiatives to reduce the number of miles driven, effective fatigue management and steps to ensure our safer driving values are imparted to our supply chain.
The beginning 16 years ago, our ‘Safety Wheel’ classroom training A driving at work programme for high-speed roads was launched to handbook was published protect colleagues driving and conducting surveys or for all staff, providing project site visits on live high-speed carriageways. 18 advice on road rage, months later, when research indicated that most near fatigue, distractions, misses and small incidents happened in rural areas, we journey planning and introduced ‘Safety Signal’ training, for roads with a limit vehicle checks, amongst of below 50 miles per hour. Driver awareness training was the next step, covering all general road risks for other key areas. The present anyone who drives on company business. Our Driver Entitlement Consent form, completed Each of these courses is bespoke – designed specifically every three years (giving for the work our people do at Mott MacDonald. permission for driving Everyone knows the best way to avoid danger behind The Highways division in Mott MacDonald also formed They are constantly updated to include changes in licences to be checked the wheel is to avoid driving completely. Accepting the Driver Focus Group – tasked with finding ways to legislation, updates from road safety organisations and with DVLA), and annual this isn’t always possible, the Mott MacDonald Driver further reduce the number of driving related incidents. incorporating lessons learned along the way. Driver Vehicle Declaration Management Plan (DMP) challenges our people to We put extra support in place to make public (confirming vehicle road consider alternatives to driving. This process ensures transport arrangements quick and simple to make. Training must be renewed every three years. Without it, worthiness and insurance careful thought about weather conditions, parking, A new rule was implemented, whereby none of our no member of staff working in the Highways division is for personal car use), rest breaks and fitness to drive amongst other people are permitted to drive if it will take them permitted to drive for work. The use of mobile phones are also a mandatory considerations. over a 12-hour working day. In these instances, (including hands-free) is always strictly forbidden for requirement for anyone overnight accommodation will be provided. drivers, regardless of the circumstance. driving for work. Once complete, the traveller must discuss and agree their plan with a Driving Safety Advisor before As a result of these initiatives and despite the number This rule has led to our people feeling empowered to embarking on any journey for business by car of staff doubling since 2013, 32% fewer colleagues are stop a call if they discover a client is driving while using a (either personal or hired). now driving on company business with 55% fewer miles hands-free device. driven (excluding 2020 data - skewed by COVID-19). A copy of the signed plan must also accompany any car hire request, or mileage expense claim. Mileage 12000000 10000000 8000000 6000000 4000000 2000000 0 2013 2014 2015 2016 2017 2018 2019 2020 Hire car miles Own vehicle miles Total miles
Another positive side effect of this sharp reduction in miles driven is Another area of concern at Mott MacDonald was We have promoted our approach to driving externally significant fuel and carbon savings as shown in the graphs below. inadequately experienced drivers travelling on to fellow members of the Consultants’ Health & unfamiliar roads or in challenging conditions. This Safety Forum and at the Chartered Institution of issue required a more hands-on approach. Highways & Transportation (CIHT) Annual Awards Fuel used / Cost of fuel 2019, where our Driver Focus Group initiative won £350,000 250000 Following a successful trial in 2018, we adopted the Health & WellbeingAward. We will continue to a new driver assessment programme. Initially an share our good practices and achievements with our £300,000 online test, the assessment looks at a range of supply chain, in order to raise awareness of the 200000 £250,000 risk factors – including driving experience, annual benefits of managing occupational road safety risks. mileage, behaviours and knowledge – to help £200,000 150000 determine an individual’s overall “exposure to risk”. Continuous improvement of our safer driving culture £150,000 100000 Staff who are deemed to be at ‘medium risk’ are through project delivery is another priority for us. In 2020 £100,000 required to undergo a 1 hour in-vehicle assessment. Mott MacDonald’s arboriculture team was commissioned 50000 to undertake a full survey of the north and mid-Wales £50,000 This time is used to assess an individual’s trunk road network to record ash tree health – focusing £0 0 behaviours behind the wheel as well as provide an on those affected by Ash Dieback. This disease is a major 2013 2014 2015 2016 2017 2018 2019 2020 opportunity to identify potential improvements. problem for the management of linear assets and it has Total cost Litres of fuel used Meanwhile, those at ‘high risk’ are required been estimated that the health and safety implications of to complete a half day in-vehicle driving affected roadside trees alone could cost £5.3 billion. session with a qualified IAM assessor. As part of our offering, a virtual survey was carried out by Cost of Fuel vs Staff Numbers These practical sessions can help to reduce experienced arboriculturists to locate and categorise ash 7000 £350,000 some of the risks associated with driving. trees within the geolocated imagery. We also committed 6000 £300,000 to support a parallel research project using the categorised Other Driver Focus Group initiatives include: imagery to develop automated tools to identify and classify 5000 £250,000 • Everyone is empowered to refuse a hire car at the ash tree health. The results of the manual categorisation 4000 £200,000 point of pick up if they would not feel safe driving it from the project will be used to develop machine learning 3000 £150,000 • Staff are trained on how to check algorithms that will automate significant elements of this task. cars for noticeable defects 2000 £100,000 • Emergency vehicle kits are provided in case of break The aspiration of this research project is that in subsequent 1000 £50,000 down or long delays (including first aid kit, warning seasons this set of tools will be used to heavily reduce triangle, water and food, high viz jacket, emergency the need for teams to drive to survey locations and work 0 £0 contact details and in-car phone charging kit). alongside live carriageways - reducing risk for our people. 2013 2014 2015 2016 2017 2018 2019 2020 Staff Numbers Total cost CO2 Saved 10000 8000 8000 4000 2000 0 2013 2014 2015 2016 2017 2018 2019 2020 -2000 CO2 saved per year (tons) against 2013 baseline Accumulated CO2 (tons) against 2013 baseline CO2 Saved each year (tons) against 2013 baseline 3000 2500 2000 1500 1000 500 0 2013 2014 2015 2016 2017 2018 2019 2020 -500
The future Improving driver safety is an infinite task. There Our journey to better driver safety will always be challenges to overcome and new ways to protect our people. We continue to look for solutions and initiatives to reduce road Driver Entitlement Consent form incidents across our industry and build a wider 2001 Vehicle Declaration awareness and stronger culture of driver safety. Feedback so far shows our people feel more Safety wheel high speed roads over valued knowing that their safety is prioritised. 2002 50 mph training introduced Safety wheel roads below 50 mph Awards 2003 training introduced • ROSPA Fleet Driver Award 2019 Driver awareness training, for anyone • 2019 Highways England Supplier 2009 who drives on company business Recognition Awards - shortlisted • 2019 CIHT Health and Wellbeing Award • Safer Highways Awards 2021 - ‘Safer Skype conferencing introduced by Road Users’ submission 2014 Mott MacDonald to reduce the need to travel to meetings Driving at Work handbook 2015 published “Driving safely is one of the most important elements of my Driver Management 2016 site survey work. For drivers Plan implemented Training a network of Driver Safety who aren’t very experienced Advisors to offer advice and like myself, driving training reduce the number of work journeys being undertaken provided a great chance for Where journeys are unavoidable, me to ask some practical providing rented accommodation close to site when appropriate questions. The professional feedback from the assessor is 2017 Driver Focus Group launched very helpful to reduce the risk of all kinds of car accidents”. 2018 Driver assessment programme pilot Renting houses for survey staff near Joe Chan to scheme sites that were closer than hotels. Ensuring our safety Graduate Acoustic Engineer culture and values are imparted to our supply chain National roll-out of the driver 2019 assessment programme Data from driver assessment 2020 programme used to inform additional training provision. Review of training provider to ensure best possible outcomes Engineering. Management. Development. For further information about Mott MacDonald’s safer driving initiatives, contact Martin Thorpe
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