TOM Notice 2018 - RailSafe
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TOM Notice 2018 007
15 July 2018
TWP 100 RESPONSIBILITIES OF TRAIN CREWS
From 15 July 2018 this TOM Notice cancels and replaces
TWP 100 Responsibilities of Train Crews.
TOM Notice No. 007 - 2018 Page 1
FOR THE INFORMATION OF EMPLOYEES AND NOT FOR PUBLICATIONTWP 100
Responsibilities of Train Crews
Introduction
This procedure gives guidance to Train Crews about their general
responsibilities. It is not a complete guide and must be read in
conjunction with other train operations, Safeworking and safety‑
related documents.
Customer safety
Train Crew are responsible for the safety of all customers on the
train, and must be prepared to stop a train immediately if an
emergency situation arises. The Train Crew must assist each other to
provide for the safety of all customers.
Equipment
Drivers
Drivers must carry the following equipment:
a watch showing the correct time
a working multi-coloured torch
at least 5 Condition Affecting the Network (CAN) forms
at least 5 Special Proceed Authority (SPA) forms
notebook
Stopping patterns
Schedule book
Driver’s electric bell plug (if required)
Rail Safety Worker card
key kit as issued
approved high-visibility vest
red preparation flag (2 red flags for train preparation in Auburn
Maintenance Facility (AMF)
TOM Notice No. 007 - 2018 Page 2
FOR THE INFORMATION OF EMPLOYEES AND NOT FOR PUBLICATIONTWP 100
Responsibilities of Train Crews
If Drivers do not have a Sydney Trains issued mobile device they
must carry the following hardcopy documents:
Train Status Report book
Operator Specific Procedures (OSPs):
OSP 5 Train Crew duties if passing a signal at STOP
OSP 11 Train evacuation and detraining passengers not at
stations
OSP 15 Propelling trains
OSP 18 Setting back at a platform
Network Rules and Network Procedures:
NTR 400 Protecting trains
NSY 512 Manual Block Working
NSY 514 Special Proceed Authority
NSY 516 Pilot Staff Working
NSG 608 Passing signals at STOP
NPR 720 Protecting trains
NPR 746 Authorising rail traffic to pass an absolute signal at
STOP
Guards
Guards must carry the following equipment:
a watch showing the correct time
a working multi-coloured torch
notebook
one red flag and one green flag
TOM Notice No. 007 - 2018 Page 3
FOR THE INFORMATION OF EMPLOYEES AND NOT FOR PUBLICATIONTWP 100
Responsibilities of Train Crews
Rail Safety Worker card
Boarding assistance reminder slips
key kit as issued
working Sydney Trains issued mobile phone
whistle
approved high-visibility vest
10 door stickers
Stopping patterns
Schedule book
Train Status Report book
Guards report of late running trains
10 door stickers
mobility device, if issued.
If Guards do not have a Sydney Trains mobile device they must carry
the following hardcopy documents:
OSPs:
OSP 4 Train Crew duties if the limit of authority is overrun
OSP 5 Train Crew duties if passing a signal at STOP
OSP 11 Train evacuation and detraining passengers not at
stations
OSP 15 Propelling trains
OSP 18 Setting back at a platform
TOM Notice No. 007 - 2018 Page 4
FOR THE INFORMATION OF EMPLOYEES AND NOT FOR PUBLICATIONTWP 100
Responsibilities of Train Crews
Network Rules and Network Procedures):
NTR 400 Protecting trains
NSY 512 Manual Block Working
NSY 514 Special Proceed Authority
NSY 516 Pilot Staff Working
NSG 608 Passing signals at STOP
NPR 720 Protecting trains
NPR 746 Authorising rail traffic to pass an absolute signal at
STOP
Train Crew duties
Train Crew must:
make sure that all the equipment necessary to safely operate the
train is on hand and in working order
carry out preparation procedures, as required
identify and, if possible, remedy any defect that occurs on the
train
make sure that all safety‑critical documents are signed for
not intentionally override any of the train safety systems, unless
authorised
record all details of incidents in a notebook, and keep these
records for at least 6 months
tell the Signaller about any incident that affects the operation of
their train.
report all injuries of customers and employees.
TOM Notice No. 007 - 2018 Page 5
FOR THE INFORMATION OF EMPLOYEES AND NOT FOR PUBLICATIONTWP 100
Responsibilities of Train Crews
Driver’s duties
Driver qualifications
To be qualified as a Driver, an employee must:
be qualified in instructions applicable to the working of trains
and the automatic air brake
be qualified in applicable Safeworking systems
have route knowledge for the lines over which the train is to
operate (unless piloted in accordance with TWP 108 Route
knowledge).
Operating trains efficiently and safely
Drivers must:
operate trains smoothly and efficiently with regard to potential
power, braking and relevant conditions
immediately inform the Signaller or any other relevant
employees of any incident, problem or defect relating to trains,
signalling, track or overhead wiring, or any other problem
affecting or likely to affect train services.
WARNING
Drivers must immediately slow their train to restricted
speed when they receive an emergency call on the train
radio or other form of communication. Drivers must not
resume normal speed until they have received assurance it
is safe to do so.
TOM Notice No. 007 - 2018 Page 6
FOR THE INFORMATION OF EMPLOYEES AND NOT FOR PUBLICATIONTWP 100
Responsibilities of Train Crews
Obey instructions
Drivers must:
cooperate with Network Operations staff, Shift Managers and
Standards Officers unless an instruction is in breach of the
Network Rules, Network Procedures or OSPs
cooperate with the Guard in stopping and starting the train
where the safety or convenience of customers is concerned
cooperate with the Equipment Examiner/Train Technician in
repairing trains.
Uniform
While on duty, Drivers must at all times:
wear their uniform
display their ID tag if requested.
Professional driving
Drivers must:
operate the train in accordance with the requirements contained
in the Professional Driving Guide
not place the reverser in the OFF or NEUTRAL positions while
the train is moving
make proper use of the communication equipment
be alert for and obey all fixed signal indications, Railway Track
Signals and handsignals
if a fixed signal is at STOP, stop the train before the signal while
keeping the signal in clear view
if visibility is affected, slow the train to maintain safety
keep the train under control so that it can be stopped by
applying the automatic air brake, if required
TOM Notice No. 007 - 2018 Page 7
FOR THE INFORMATION OF EMPLOYEES AND NOT FOR PUBLICATIONTWP 100
Responsibilities of Train Crews
when stopped, make sure that the train is kept stationary with a
minimum 175 kPa brake cylinder pressure
not change marker lights until the train has come to a complete
stand
apply appropriate train management techniques for customer
comfort
not stop between stations or out of course unless necessary for
safety.
Service reliability
Drivers must:
try to maintain the timetable and any special operating
conditions without compromising the safety of, or causing
inconvenience to, customers
not exceed the maximum speed for the track or the cars of the
train
follow the instructions on any Transposition received
manage the train and other equipment under their control in a
safe and proper manner
challenge any signal for a route which will prevent their trains
from carrying out the station stops or arriving at the destination
shown in the standard working timetable, stopping patterns, or
as amended by Special Train Notices or Transpositions.
NOTE
Drivers of UP trains between Redfern and Central must not
challenge the signal that will divert their trains to any of
the UP platforms. Drivers of diverted Suburban trains must
tell the Train Crewing Assignment Officer about the
diversion after arrival.
TOM Notice No. 007 - 2018 Page 8
FOR THE INFORMATION OF EMPLOYEES AND NOT FOR PUBLICATIONTWP 100
Responsibilities of Train Crews
Guards duties
Guards qualifications
To be certified as a Guard, an employee must be qualified in:
instructions applicable to the working of trains and the automatic
air brake
applicable Safeworking systems
route knowledge over the lines on which the train will operate
first aid and cardiopulmonary resuscitation (CPR).
Obey instructions
Guards must:
cooperate with Network Operations staff, Shift Managers and
Standards Officers unless an instruction is in breach of the
Network Rules, Network Procedures or OSPs
assist the Driver to find and remedy faults that occur on the train
and make sure that the train runs as efficiently as possible
cooperate with the Equipment Examiner/Train Technician in
repairing trains.
Uniform
While on duty, Guards must at all times:
wear their uniform
display their ID tag if requested.
Service reliability
Guards must:
make sure that the train is operated safely according to the
timetable or stopping patterns and make every effort to make up
lost time during Right of way procedure without compromising
the safety of, or causing any inconvenience, to customers
TOM Notice No. 007 - 2018 Page 9
FOR THE INFORMATION OF EMPLOYEES AND NOT FOR PUBLICATIONTWP 100
Responsibilities of Train Crews
tell customers about the next station stop and other information,
as required
assist the Driver and Station Staff to ensure the safe and efficient
operation of the train
carry out signalling and emergency duties, as required
carry out shunting duties, as required.
Guards report of late running trains (delay slips)
If a train incurs a delay en route, Guards must submit a report that
clearly shows all details of the delay:
using the mIIMS app, or
on a Guards report of late running trains (delay slip).
If using a Guards report of late running trains (delay slip), Guards
must submit them:
at terminating locations
at Central platforms 16, 17, 18, 20 and 21
for trains to and from Lidcombe, at Bankstown.
Attending to customers
Guards must:
give prompt and courteous attention to any problems or
enquiries from customers
use the train’s public address system, or walk through the train to
tell customers all relevant information, e.g. scheduled stops
tell customers about delays, including their expected length and,
if possible, the reasons for them. Update this information
regularly
if any customer is injured, give first aid and record the names and
addresses of those involved and full details of the incident
TOM Notice No. 007 - 2018 Page 10
FOR THE INFORMATION OF EMPLOYEES AND NOT FOR PUBLICATIONTWP 100
Responsibilities of Train Crews
keep value parcels secure
give first aid as required to customers and employees.
Trains in danger
Guards must:
observe the speed and ride characteristics of the train and if it is
considered to be dangerous, tell the Driver
if an emergency occurs, stop the train by opening the emergency
brake pipe tap and applying the parking brake
use emergency door release (EDR) equipment, if required.
Protect the trains and customers
Guards must:
if necessary, protect the train
take prompt action to protect the customers and the train if an
emergency situation arises
if necessary, get assistance to prevent vandalism or any noisy,
rowdy or drunken behaviour which makes the journey
unpleasant for other customers.
Terminating trains
If a train is terminating at a station and is required to enter a siding,
yard or a Maintenance Centre or commence a non-revenue journey,
before departing the station, the Guard and Station Staff, if available,
must make sure that no customers remain on the train by using the
public address system and by checking each car.
After stabling, the Guard must walk through both decks of each car
and make sure that no customers remain on the train.
Guards can get assistance to remove over-carried customers.
TOM Notice No. 007 - 2018 Page 11
FOR THE INFORMATION OF EMPLOYEES AND NOT FOR PUBLICATIONTWP 100
Responsibilities of Train Crews
Personal safety
On trains not fitted with crew plug doors, cab side doors must not
be left unsecured in the open position.
Location of Guard’s compartment or workstation for standard consists
Types of train Location of If location is
workstation defective or
unavailable
4 car Suburban or The rear car. The Drivers cab.
InterCity.
8 car InterCity. The rear car, or 5th From a suitable car
car on nominated as close as possible
services. to the rear of the
train.
8 car Suburban The 5th car. From a suitable car
(except A Sets and as close as possible
B Sets). to the middle of the
train.
A Sets and B Sets. The rear Guards The Drivers cab.
station.
NOTE
Guards must work from the designated workstation for
passenger services and when running empty cars unless
otherwise directed in General Instructions.
TOM Notice No. 007 - 2018 Page 12
FOR THE INFORMATION OF EMPLOYEES AND NOT FOR PUBLICATIONTWP 100
Responsibilities of Train Crews
Use of mobile phones
WARNING
Drivers must turn off their personal mobile phones and
other personal devices that have the potential to cause
distractions when driving trains.
Exception: When the radio network fails or
communication is disrupted, Drivers may use any other
form of effective communication to maintain train
services. The normal contingency for Train Control will be
to contact Guards on their mobile phone.
Guards, and Qualified workers must not use mobile phones or
electronic devices while their train is arriving at or departing from a
platform.
NOTE
If using a hand-held mobile phone as an alternative
means of communication, Drivers are to bring the train to
a stand prior to answering or making any call.
TOM Notice No. 007 - 2018 Page 13
FOR THE INFORMATION OF EMPLOYEES AND NOT FOR PUBLICATIONTWP 100
Responsibilities of Train Crews
Equipment lockers and emergency boxes
If an equipment or emergency box seal in the Drivers cab or Guards
compartment is broken, check that all items are present and fit for
purpose.
If an equipment locker or emergency box in the Drivers cab or
Guards compartment has a broken seal:
if at a Maintenance Centre, arrange for the items to be replaced
and the locker resealed
if not at a Maintenance Centre:
replace safety critical items (e.g. track‑circuit shorting clips,
red flags and Railway track signals, if required) with items
from non‑active compartments
submit a Train Status Report (Guard) or use mIIMS to report
the items missing
tell Mechanical Control or the Maintenance Centre
Supervisor, who will arrange for the items to be replaced as
soon as practicable.
TOM Notice No. 007 - 2018 Page 14
FOR THE INFORMATION OF EMPLOYEES AND NOT FOR PUBLICATIONSYDNEY, 05 JULY 2018 DIRECTOR SAFETY AND STANDARDS SYDNEY TRAINS
Returned to Controlling Manager: Date: ............................... Signed: ............................
(Cut along this line and forward the detached receipt to your Controlling Manager)
To Controlling Manager: ......................................................................................................................
Received TOM Notice No. 007 – 2018 Date: ..................... Signed: .............
Name (print): ..................................... Location: .........................................................
(Controlling Manager to retain this Acknowledgement of Receipt of the TOM Notice for record purposes for 90 days)
TOM Notice No. 007 - 2018 Page 15
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