WHITE PAPER FACEBOOK IN B2B - SUCCESSFUL WITH LEAD ADS - HubSpot
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WHAT TO EXPECT B2B GOES DIGITAL................................................................................................................... 3 Facebook is teeming with B2B decision-makers...................................................................... 4 Summary:................................................................................................................................ 5 FACEBOOK IS DEAD? NOT YET THANKS TO LEAD ADS! ...................................................... 6 Was exactly are lead ads? ...................................................................................................... 7 Summary:................................................................................................................................ 8 OUR TOP HACKS FÜR FACEBOOK LEAD ADS ....................................................................... 9 1. Addressing the right target audience ................................................................................ 9 2. Further qualification of leads ............................................................................................ 9 3. Different ways of lead nurturing ...................................................................................... 10 4. Automation through tools ............................................................................................... 10 Summary:.............................................................................................................................. 10 CONNECTING EXCLUSIVE B2B DATA WITH THE LARGEST SOCIAL MEDIA ADVERTISING NETWORKS .................................................................................................... 12 WHAT IS TRUSTEDTARGETING? .......................................................................................... 13 TrustedTargeting 16.05.2019 Page 2
B2B GOES DIGITAL Online channels have rapidly gained in A study by McKinsey & Company3 shows that importance in B2B. Despite mostly complex 76% of B2B customers prefer personal advice and high-priced products, the willingness to when buying for the first time, but that this buy online is increasing significantly. preference decreases for additional Forrester1 forecasts an increase in US B2B purchases. 46% of respondents would make turnover through online sales to 1.2 trillion a direct purchase on a vendor's website if this dollars by 2021. Growth in B2B e-commerce were possible. E-commerce giant Amazon, for is also noticeable on the German market. instance, also noticed the upward trend in B2B According to eco – Association of the Internet online business and now offers a marketplace Industry and Arthur D. Little2, sales via digital model for B2B customers. trade in the B2B sector will rise from just under 27 billion euros in 2015 to about 58 billion euros in 2019. Illustration 1: B2B Digital - Facts & Figures 1 Forrester. 3 https://www.forrester.com/B2B+eCommerce+Will+Reach+12+ McKinsey&Company. https://www.mckinsey.com/business- Trillion+131+Of+US+B2B+Sales+By+2021/-/E-PRE10026 functions/digital-mckinsey/our-insights/when-b2b-buyers-want- to-go-digital-and-when-they-dont 2 eco.de. https://www.eco.de/wp- content/blogs.dir/studie_internet_economy_2015-2019.pdf TrustedTargeting 16.05.2019 Page 3
Illustration 2: Facebook is advertising on LinkedIn This trend can also be seen in digital Facebook is teeming with B2B marketing. However, the potential in online decision-makers marketing is still substantial for B2B With around 2.2 billion active users worldwide companies. Facebook, the social network per and 32 million users in Germany, Facebook is se, for example, uses the business platform the largest social network in the world. LinkedIn to advertise its “Facebook Business” However, the portal is still regarded as a page to convince companies of the value of its consumer platform that is mainly used for advertising possibilities (see illustration 2). private communication. Many B2B companies Especially in the field of social media therefore decide against marketing via communication, many B2B companies still Facebook. It is often forgotten that it is just have doubts as to whether an investment is people who are standing behind large worthwhile and whether they will really reach companies. the right target group there. Facebook, in particular, is often not taken into account as a potential marketing channel. TrustedTargeting 16.05.2019 Page 4
Among the many Facebook users, there are also B2B decision-makers browsing the pages Summary: privately. Hubspot aptly summarizes this in a headline: ▪ Online channels are becoming increasingly important in the B2B sector. ▪ Facebook is often still perceived as a “B2B decision-makers also sit on the couch consumer platform. in the evening browsing Facebook.“ - Hubspot4 ▪ But B2B decision-makers are also active on Facebook and even spend more time on the platform than other users. According to Facebook5, business decision- makers even spend 74% more time on the platform than other users. We, too, have taken our online B2B marketing to the next level with Facebook. In this white paper, we will tell you why it is worth it using Facebook in B2B marketing and how you can get the most out of the platform by optimizing your ads. Could Facebook become your new Traction channel? In our white paper on Traction6, we will show you how to find the most efficient channel for your marketing strategy. 4 6 Hubspot. https://blog.hubspot.de/marketing/facebook-b2b- Traction Kit. marketing https://www.trustedtargeting.com/traction-kit-download 5 Facebook. https://www.facebook.com/business/news/insights/how-much- time-do-business-decision-makers-spend-on-facebook TrustedTargeting 16.05.2019 Page 5
FACEBOOK IS DEAD? NOT YET THANKS TO LEAD ADS! “Many people are surprised when I tell them With Lead Ads, for example, you can easily about our success on Facebook. I didn’t collect e-mail addresses of prospects and believe in it myself until I saw our KPI’s.“ - generate leads. If you want to generate more Head of Performance Marketing, traffic on your website, you can use click to TrustedTargeting website ads to direct users to your site. Brand Awareness Ads can increase your brand awareness. Simply select the desired goal Currently, Facebook is our most performant during creation of your ad to display the and strongest lead-generating channel — and appropriate format. No matter which format the trend is still upwards. We were also able you choose, Facebook's wide reach lets you to continuously optimize the cost per lead. benefit from favorable click counts. Moreover, Facebook users are active clickers: According One reason here are the various advertising to Brandwatch7, users assign 4 million likes options that Facebook offers. Facebook ads per minute and the average click-through rate are often associated with the direct sale of is 0.9%. products. However, the platform offers . different ad formats, depending on the goal you want to achieve with your campaign. Number of leads Cost per lead Illustration 3: Development of the cost per lead and the volume of leads 7 Brandwatch. https://www.brandwatch.com/blog/facebook- statistics/ TrustedTargeting 16.05.2019 Page 6
Was exactly are lead ads? For many companies, including us, generating leads is an important marketing goal. The special thing about lead ads are the integrated forms which users can fill out right on Facebook without leaving the page, which would otherwise often lead them to abort. Illustration 4: Example – Lead ad and lead form by TrustedTargeting TrustedTargeting 16.05.2019 Page 7
Before placing a lead ad, it should be clear collected data right there. If integration is not what your goal is. Should users register for possible, CSV files with the leads can be more information, for the newsletter or will downloaded regularly and loaded into your they receive certain content, such as e-books own system. or white papers, in exchange for entering their data? The ad should clearly communicate Summary: what the users sign up for and what they will receive in return. If you have prepared a ▪ Facebook offers different advertising suitable and appealing ad image, you can options and ad formats depending on start placing the ad. your goal You also generate the form directly in ▪ Profitable thanks to large reach and favorable Business Manager. There are numerous fields click counts that you can add here to get more information. ▪ Lead ads: Advertisements with Remember, however, that any additional integrated contact form information represents an obstacle for the ▪ Optimization by selecting the target user. Therefore, do not ask for more than is group, the budget, and the fields in the actually necessary. form Once you have set your budget and your target audience, the ad can be published. Check whether a linkage with your CMS is ▪ possible in order to be able to process the TrustedTargeting 16.05.2019 Page 8
OUR TOP HACKS FÜR FACEBOOK LEAD ADS The breakthrough in lead generation has not optimize the forms. The greater the obstacle, yet been achieved with the placement of lead the greater the user's interest must be in ads alone. But with some tips and tricks you registering. An easy means for qualification is can optimize the ads. adding additional fields to the lead form. In the B2B area, fields such as “Company” or 1. Addressing the right target “Position” can work well. audience Quiz ads are another option. “What kind of marketer are you?”, “How much do you know Of course it is not very efficient to play out your about social ads?”—tests that show users ads to the masses. Facebook offers very good more about their personality and knowledge opportunities to narrow down and precisely work particularly well. With tools such as address the target audience. Since users LeadQuizzes.com8 or Survey Anyplace9, you often provide a lot of data, such as can easily create your own quizzes. Write up demographic information, interests and 5–7 questions and use images to visualize the occupation, the target audience can be possible answers. At the end of the quiz, you accurately segmented to such criteria. That insert the form and the users have to enter way, you can actually address only relevant their data to get the result. The leads you people with your ads. In addition, it is also collect are then more likely to belong to your possible to set up targeting on the basis of target audience, and from the answers to the existing data — be it through your own quiz questions you can also learn more about customer data or external data. In order to use the persons. targeting effectively, you must first identify and understand the right target audience for your company. 2. Further qualification of leads Quantity is not synonymous to quality. The number of leads may grow rapidly, but often there are just a few potential customers. As the forms can be completed quickly and often do not represent a major obstacle, many users who have no real interest in the company enter their data. To better qualify the leads right from the start, there are several ways to 8 9 LeadQuizzes.com. https://www.leadquizzes.com/ SurveyAnyplace. https://surveyanyplace.com/lead- generation-quizzes/ TrustedTargeting 16.05.2019 Page 9
3. Different ways of lead nurturing By automating repetitive tasks and optimizing campaigns through fixed rules you save time Generating leads and collecting data alone is and money. The design of dynamic and not enough. In order to actually turn the leads personalized ads is facilitated by automated into customers, you have to provide them with templates. relevant and interesting content. The easiest way to do this is through automated e-mail workflows. There are various ways to stand out from the crowd. Welcome the users with a personalized e-mail, for example. Moving images in the e-mail, in particular, attract the attention of readers. Summary: The better you know your leads, e.g. by Facebook ads can be well optimized with requesting additional information in forms or in a few hacks the quiz, the better you can respond to their interests later on in the process. For example, The target audience is key: Knowing and if you offer content for certain subcategories, limiting the target audience is crucial for you can score your leads by area of interest lead ads: Advertisements with integrated and offer them only the content that is relevant contact form to them. Various tools offer support for the qualification of leads and the automation 4. Automation through tools of advertisements Lead generation through Facebook is well scalable. The more ad campaigns you run, the more effort it takes to monitor them. In addition, numerous tests are repeatedly required to find the ads that really work well. Automation tools can be a great help to scale efficiently. There are different tools on the market, such as Hunch10 or Smartly11, which can support you in different areas. For example, you have the possibility to automate the creation of ads and thus publish dynamic and personalized ads without much effort. 10 11 Hunch. https://www.hunchads.com/ Smartly. https://www.smartly.io/ TrustedTargeting 16.05.2019 Page 10
Illustration 5: Top 4 Hacks at a glance TrustedTargeting 16.05.2019 Page 11
CONNECTING EXCLUSIVE B2B DATA WITH THE LARGEST SOCIAL MEDIA ADVERTISING NETWORKS When setting up our own B2B data pools, we TrustedTargeting provides access to high- recognized that they only really take effect and quality B2B target audiences and gives you become relevant when a certain size is the opportunity to reach over 900,000 B2B reached. If your own data volumes are not decision-makers-on-Facebook. large enough for effective targeting, the use of TrustedTargeting can also address your B2B external data is a good way to address your target audience across platforms — including target audience directly. Google Ads, YouTube, Instagram and Twitter. Please do not hesitate to contact us about this. Illustration 6: B2B data utilization for addressing the target audience with TrustedTargeting TrustedTargeting 16.05.2019 Page 12
WHAT IS TRUSTEDTARGETING? TrustedTargeting is a performance marketing Contact technology of Messe München, which gives Vincent Aydin you access to high-quality B2B target Senior Digital Sales Manager Messegelände audiences of our globally leading trade fairs 81823 Munich and events online—without any risk and with E-Mail: vincent.aydin@messe-muenchen.de full cost control. Website: https://www.trustedtargeting.com/ TrustedTargeting does not only reach your target audience through the usual B2B communication channels, but is also connected to the world's leading advertising networks. Easily address your target audience online anytime, anywhere. TrustedTargeting 16.05.2019 Page 13
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