MADE IN POLAND 2017 - CodeConcept
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TABLE OF CONTENTS Partner Features Sector Analysis The Polish nvestment and Trade Agency Automotive lectric cars 1 The foundation of the Polish promotional T Big ata 22 emblem Tera Polska Alcohol Polish Spirits 2 arsaw ity 5 Banking Private banking 0 German Polish hamber of ommerce Logistics The last mile rench Polish hamber of ommerce eal estate nvestment talian hamber of ommerce urniture Latest trends 1 and ndustry in Poland hite goods urope’s powerhouse British Polish hamber of ommerce ap of Polish xports 10 11 List of Embassies in Poland 47 merging rontier 12 Bank Gospodarstwa Kra owego 1 Partners 52 Phenicoptere 15 Valkea Media SA Publisher & Editor-in-Chief: All photos: Shutterstock, ompanies’ press materials ul. lbl ska 15 1 orten Lindholm mlindholm valkea.com Key Accounts: ustyna Lund lund valkea.com , 01 arsaw, Poland Managing Editor: Beata Socha bsocha wb .pl Katar yna Pomierna kpomierna valkea.com , % 22 25 500 Real Estate Editor: Adam drodowski A. ulita Pry mont pry mont valkea.com 6+ 22 25 5 a drodowski wb .pl PR & Marketing Manager: Anna Augustyniak N P 525 21 50 Copy Editor: ichael vans Hoffman aaugustyniak valkea.com Journalists: Karolina Papros, Kamila a s c uk, Print & Distribution Coordinator: Kr ys tof ili ski an o ciechowski kwilinski valkea.com Graphics: ies aw Galach, Aleksandra S yd o
A safety net TOMASZ PISULA, PRESIDENT OF THE POLISH INVESTMENT AND TRADE AGENCY E ven though Polish companies began to expand internation urrently, the Agency is developing the complex pro export pro ally later than their western counterparts, they have already ect of establishing nearly 0 trade offices all over the world to sup managed to tread paths and gain customers on mar port Polish companies on their ourney towards new destinations. kets. Today, their ambition and desire to develop drive them to They have been designed to provide Polish entrepreneurs with a seek new destinations. any Polish companies are ready to go safety net. They will open doors and facilitate contacts with new beyond the well known uropean nion and start their business markets, taking into account their distinctive business culture. in distant and emerging markets. The growing maturity of the Polish economy shapes the business The Polish nvestment and Trade Agency PA H is addressing landscape of Poland. Today our companies are ready to explore precisely this issue. The Agency, with the transformation from the foreign markets and ade in Poland products can gain consum Polish nformation and oreign nvestment Agency, will be able to ers all over the world. equip Polish companies with tools and knowledge essential to expand into new markets. ith PA H and the entire Polish e velopment und, Polish entrepreneurs are gaining a new partner, with modern pro export tools, well tailored to specific conditions in distant, difficult, but promising countries. istant locations and new markets are very challenging for start ing a business. That is why the Agency has already provided as sistance under governmental programmes as Go Africa and Go hina and is starting new ones, such as Go ndia, Go AS AN and Go ran. e observe emerging markets, analyse their needs and explore the opportunities for Polish exporters. ietnam is interested in pharmaceuticals and construction equipment from Poland, Africa is seeking food, machines and technologies, while hina wants to buy organic food from urope. n ran, until recently isolated from the rest of the world, the demand is enormous for all types of goods. e also encourage companies to explore ndia, which remains an area of missed opportunities.
Poland’s exports KRZYSZTOF additional documents and approvals from the Polish company przybył, PRESIDENT OF even though rsus held homologations recogni ed throughout THE FOUNDATION the . The problem has finally been resolved at central govern OF THE POLISH PROMOTIONAL ment level ateus orawiecki, the eputy Prime inister, sup EMBLEM posedly discussed it with the German ice hancellor. According “TERAZ POLSKA” to the press, the sales of rsus tractors have soared tripled m m since then. espite unexpected complications, Polish exporters fare well, em ploying two strategies on international markets. The first one is a relatively undemanding sale of their products in collaboration with foreign brands, established on a given market. However, some P companies successfully conquer foreign markets under their own oland as an export leader e still have a long way to go, brand names. The first method has been employed in the case of and the future of this scenario is vastly uncertain. eality such goods as furniture and automotive components, the latter in is becoming increasingly complicated and many variables the case of Polish windows akro, knoplast , trains and trams in uence the global economy and politics. However, the first steps P SA , cosmetics veline and r rena ris as well as computer seem to have already been taken. games Pro ekt . Last year, for the first time since the 1 0s, Poland achieved a n order for Polish exporters to en oy further growth, they need trade surplus. According to the entral Statistical ffice G S , to diversify their markets. The developed markets are the chief exports between anuary and ecember 2015 have grown y y by recipients of Polish goods. However, the economies of developing . percent, while imports increased by . percent. n 2015, for countries grow much faster, thus offering increased potential. Pol the first time in 25 years, we had a trade surplus amounting to . ish exporters should try their hand in Asia and Africa. According to billion. any indications prove that 201 has been even better. Ac the inistry of Agriculture and ural evelopment, Polish foodstuff cording to G S, Poland’s trade surplus from anuary to ctober manufacturers and suppliers are increasing their sales on such ex 201 was PLN 1 ,1 1,500,000 twice as much as in the same otic markets, including Nigeria, South Africa, Saudi Arabia, Taiwan period of the previous year. and Hong Kong. eveloped markets, including the wealthiest countries, remain xpansion on distant markets is undoubtedly more risky than a the ma or importers of Polish goods. These markets are safe, presence in the nearby . The success of Polish exporters’ re tried and tested, predictable, generate a vast demand and there quires a diversification of their markets. ne thing is certain in or fore allow for a good chance of winning customers with a com der for our exports to grow, it is necessary to pursue an increased petitive offer. The German market’s key position remains unchal quality of goods manufactured in Poland and their more efficient lenged, and many Polish products are not only present there, but promotion, as well as promoting a more successful image of our also recogni ed by the customers. Germany imports Polish goods country abroad. such as furniture, industrial machinery and equipment, and home appliances. There are no indications that exports to our western neighbor will decrease substantially in the future. However, some political problems may pose a threat, as exemplified by the case of rsus. The Polish manufacturer planned to sell its tractors on the German market. espite the interest expressed by German farm ers, problems of a formal nature have arisen, as Germany required
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Poland’s No.1 exports partner MICHAEL KERN, CEO AND MEMBER OF THE BOARD OF THE POLISH- GERMAN CHAMBER OF INDUSTRY AND COMMERCE (AHK POLAND) F or years, Germany has been the main trade partner of Po- Polish products, particularly those manufactured by companies land. In 2015, Polish exports to Germany rose to €48.5 bil- already operating in the German market, appeal to customers lion. Bilateral trade reached a total record level of €88.5 bil- with an attractive quality to price ratio. This applies to many Pol- lion. From January to October 2016, Polish exports to Germany ish products, from furniture, food and cosmetics to buses, com- exceeded €41 billion, while imports reached nearly €34.5 billion. puter games and IT services. This represents further stable growth in trade with Germany for the current year and it maintains the positive trade balance of I am convinced that Polish companies will become bolder when around .5 billion for the first 10 months of 201 . Something entering the German market and will continue to offer increas- worth pointing out is the fact that in recent years Poland has ingly advanced and competitive products. consistently improved its position in the ranking of trade partners of Germany. Polish companies, both as exporters to Germany and as inves- tors directly present in Germany, feel increasingly confident in this market. According to various sources, there are already around 1,500-1,700 companies with Polish capital in Germany. That is why in 2016 the German-Polish Chamber of Commerce decided to conduct a survey on the German market’s perception among Polish companies operating there. It showed that Polish entrepre- neurs recommend the German market for international expansion, and the main reason for entering the German market (according to 79 percent of respondents) is to gain access to new customers with greater purchasing power. Nearly one-third of respondents mentioned the need to increase their scale of operations, and more than 20 percent indicated the need to acquire new skills. Some percent mentioned issues such as the credibility and reliability of the German market, which can provide stabilization for companies operating in the country. Polish entrepreneurs also appreciate Germany for the quality of infrastructure, payment dis- cipline and the predictability of economic policy.
The key to success in the French market NADIA BOUACID, you can try to get such additional labelling for the product that you HEAD OF BUSINESS want to launch. This is particularly important in the food industry, DEVELOPMENT which has become focused on organic solutions and products. In UNIT AT FRENCH CHAMBER this segment, we find quite a significant representation of Polish OF INDUSTRY companies sending their products to France, but still largely doing AND COMMERCE IN POLAND it under the brand names of French partners or retail networks. There are, therefore, significant opportunities for Polish manufac- turers willing to be a bit more bold when entering the French mar- ket with their own brand. When exporting to France, making savings on quality is certainly not a good option. It should be noted that in the past dozen years S or so, Polish companies have made tremendous progress in this ome 87 percent of Polish exports are sent to the EU. Geo- regard, mainly due to investments in modern machinery, as well graphically and culturally speaking, this market is not dis- as innovative manufacturing solutions. This made it possible to tant and, more importantly, intra-community trade is easier offer high quality products at prices which are still competitive. and associated with a lower risk than exports to distant markets. High quality Polish products can be noticed in sectors such as In this context, France is perceived as an important trade partner, the manufacturing of vehicles, yachts, as well as in the furniture ranking fourth among the Polish export markets. It is worth noting industry, which is valued in France for its original design. that rance occupies one fifth of the global surface of the , is the world’s 6th largest economy, has the densest road network in A thorough analysis of the market preceding the construction of the world and the longest in Europe, which greatly facilitates the the entire strategy is the key to success in the French market. The transport of goods to the most distant corners of the country. best solution for this kind of work is to involve a partner who knows the local market, the trends in the industry, as well as the custom- That being said, one of France’s greatest assets for the Polish ers’ taste. ou should take care of every detail, fine tune a product exporter is its domestic demand. The population of 65 million packaging that will attract attention and provide French-language represents a broad base of potential customers looking for new services for customers and partners, as human relations and cus- products at competitive prices. According to the OECD, French tomer service are always paramount in France. Companies that households’ demand growth in 2016 amounted to 1.81 percent do their homework have a good chance of success, even in her- and was higher than the average level of the “old” EU countries metic and hard-to-conquer sectors such as the cosmetics indus- (1.79 percent). The trend is stable and over the next 20 years this try. Indeed, there are already several companies that have been growth rate should be maintained, which gives good perspectives able to achieve a market share and are successfully fighting for the for manufacturers interested in international expansion. attention of French customers. Before you decide to enter the French market, it is recommended to take a closer look, because despite many similarities to our home market, it has several traits that may prove crucial in some sectors. One of the major factors to be taken into account when entering the rench market is certification. n rance, there is a huge number of certificates or quality labels supposed to help consumers choose high quality products, but that also constitutes a kind of barrier for new players. Many of them, however, are avail- able for foreign companies, so you should check beforehand if
Why export to Italy? ELISABETTA CAPRINO, SECRETARY GENERAL CCIP I taly is one of the main commercial partners for Poland, it is cur Polish furniture with companies such as akro, rutex, obro rently the 5th country in the ranking of buyers of Polish goods. plast and knoplast and the wood industry are also beginning to ts vast internal market, consisting of 1 million inhabitants and play an increasingly significant role on the talian market, likewise .2 million firms, and the high living standards of talian people products from the chemical and pharmaceutical sectors. make the country a strategic target for every company wishing to develop an internationali ation process. Polish entrepreneurs can easily place their products in taly, due to the cost advantage they still have over their competitors and The total export value from Poland to taly amounts to almost .5 thanks to their currency, which is very favorable when exporting, million, which, according to November 201 data, has already in while still offering high quality goods. creased by 1. percent in comparison to the whole of 2015. This is no surprise, as the trend for Polish talian exchange has been This is especially true in the mechanical industry, where Polish increasing continuously for years. made components are likely to be preferred by talian companies when it comes to make or buy decisions, since they know they The main Polish products bought in taly are those from the auto can rely on high quality components for their end products. motive sector not only cars which are actually mostly produced by the Polish division of talian AT but also buses, engine com The quality of Polish goods and the highly skilled workforce is well ponents and car accessories, which are made by many Polish known by talian manufacturers, but the average final consumer in companies such as Solaris, Autosan, nter ars, or nter Groclin taly is less aware of this and still tends to associate Polish prod Auto , white goods, electronic goods, industrial machinery and ucts with the idea of low cost. That is why the best Polish compa recently also trains P SA Bydgos c supplies the main railway nies should put their efforts into establishing their brands not only companies in taly . in the B2B market, but also in the talian consumer market in order to capitali e on the quality of their products. The food sector also represents a ma or share of talian imports from Poland, consisting mainly of meat and meat products, but also dairy, eggs, fish and other kinds of food. Polish fruit and veg etables can also frequently be found on talian tables, especially strawberries and other kinds of berries, of which Poland is the big gest producer in urope. As for talian food companies, they often buy meat, fruit, dairy and vegetables from Poland as raw products to be processed in taly.
UK – a must for Polish exporters MARTA SMOLAREK, MICHAEL DEMBINSKI, EXPORT MANAGER CHIEF ADVISOR BRITISH-POLISH BRITISH-POLISH CHAMBER OF CHAMBER OF COMMERCE COMMERCE espite the uncertainty surrounding Brexit, the K remains The BP offers support in identifying importers located across a market that Polish exporters should continue to consider. the K, who are looking for new business opportunities in partner t’s still Poland’s third largest export market and Poland’s ing with Polish exporters. The chamber can also conduct market tenth largest import source, a highly developed economic power research on behalf of Polish firms, considering their likely competi still fifth in the world an easy place to do business seventh glob tion on the K market in terms of price, quality and delivery. ally, second in the , and because it’s home to nearly one million Polish immigrants, it is a natural beachhead for Polish exports. The BP ’s extensive network of members in the K, offering services in areas such as company formation, accountancy, legal Polish products and brands are increasingly considered high qual advice, marketing and translation, ensures that Polish exporters ity, innovative and offer good value for money by British businesses entering the K market have full professional support from Polish and consumers. any product categories are breaking out of niche speaking advisers who know the K very well. The chamber is a markets and going mainstream, which can be seen in the strong founding patron of Pblink.co.uk, a network of Polish entrepreneurs growth in the value of Polish exports to the K since Poland oined across Great Britain. This network, consisting of hundreds of busi the . A market of 5 million consumers, Britain cannot be ignored nesses, is a unique asset that can help newcomers to the K mar by Polish companies seeking to expand overseas. ket find contacts, sales leads and growth opportunities. The chief categories of goods exported from Poland to the K At the same time, there is a strong interest from Polish investors who are as follows automotive cars and car parts food and drink are not only looking to sell into the K, but to acquire businesses furniture and interior fittings building materials chemicals includ there, or set up a K based operation. Again, the BP can help ing cosmetics and pharmaceutical products household electron in pointing the way to sources of finance and professional support. ics and domestic appliances plastics paper and textiles. Polish food meat, bakery products, confectionery, dairy products, fresh No other bilateral organi ation can help in doing business between fro en fruit and vegetables is regarded by a growing number of the K and Poland and the BP . ith 25 years of experience, British consumers as particularly tasty, natural and healthy. the practical assistance, insight and contacts that it can offer Pol Transport between the two countries is rapid, safe and cheap, with ish exporters and investors are unrivalled. well developed land, sea and air routes offering a good choice of options for exporters. And in the K itself, many Polish entrepre neurs have set up wholesale businesses and logistics centers, or as distributors or agents for imports from Poland.
10 [ M A P O F E X P O R T S POLISH EXPORTS POLISH TO TO EXPORTS SELECTED COUNTRIES SELECTED COUNTRIES [ SELECTED EXPORT SELECTED SECTORS: EXPORT SECTORS: ELECTRONIC AND MECHANICAL ELECTRONIC MACHINERY: AND MECHANICAL 69,042.2 MACHINERY: 69,042.2 (€ MILLIONS) (€ MILLIONS) FOODSTUFFS: 19,467.7 FOODSTUFFS: 19,467.7 € MILLIONS) € MILLIONS) 15,854.9 CHEMICALS: CHEMICALS: 15,854.9 (€( MILLIONS) (€( MILLIONS) Germa G Norwa Sweden Denmark 3 USA 4,027 USA 4,027 Canada 1,115 Canada 1,115 Mexico 589 Mexico 589 738 Bahamas Bahamas 738 EXPORTS EXPORTS Over €5 billion Over €5 billion €1-5 billion €1-5 billion Less than Less€1 billion than €1 billion Brazil 358Brazil 358 83 Argentina Argentina 83 POLISH EXPORTS POLISH BY CATEGORY EXPORTS (IN € MILLIONS) BY CATEGORY (IN € MILLIONS) 70,000 70,000 60,000 60,000 2014 2014 50,000 50,000 2015 2015 40,000 40,000 30,000 30,000 20,000 20,000 10,000 10,000 0 0 materials materials Machinery Machinery goods goods foodstuffs and foodstuffs fuels Mineral fuels Chemicals Produce andChemicals Mineral Manufactured Manufactured ProduceCrude Crude
(IN € MILLIONS, (IN 2015) € MILLIONS, 2015) Source: Central Statistics Source: Office Central Statistics Office Lithuania 2,523 Lithuania 2,523 Ukraine 2,977 Ukraine 2,977 Romania 2,965 Romania 2,965 Hungary 4,775 Hungary 4,775 Turkey 2,797 Turkey 2,797 Israel 460 Israel 460 Slovakia 4,612 Slovakia 4,612 Russia 5,124 Russia 5,124 Czechia 11,915 Czechia 11,915 Iraq 168 Iraq 168 India 419 India 419 Arabia 572 572 Germany 48,67048,670 Germany Saudi Saudi Arabia China 1,819 China 1,819 43 Turkmenistan Turkmenistan 43 Norway 2,461 Norway 2,461 Sweden 4,921 Sweden 4,921 Denmark 3,023 Denmark 3,023 Japan 513Japan 513 382Korea 382 South South Korea Hong Kong 417Kong 417 Hong 788 Singapore Singapore 788 United United Arab Emirates Emirates 697 Arab 697 Morocco 284 Morocco 284 Nigeria 105Nigeria 105 520Africa 520 South South Africa Spain 4,695 Spain 4,695 Italy 8,686Italy 8,686 France 9,946 France 9,946 Austria 3,168 Austria 3,168 Australia 509 Australia 509 Belgium 3,912 Belgium 3,912 New67Zealand 67 New Zealand The Netherlands 7,949 The Netherlands 7,949 United12,102 United Kingdom Kingdom 12,102 TOTALTOTAL EXPORTS: EXPORTS: 179,578.2 179,578.2 (€ MILLIONS) (€ MILLIONS) 8.3 PERCENT CHANGE 8.3 PERCENT Y/Y Y/Y CHANGE TOTALTOTAL IMPORTS: IMPORTS: 177,232.9 177,232.9 (€ MILLIONS) (€ MILLIONS) 5.2 PERCENT CHANGE 5.2 PERCENT Y/Y Y/Y CHANGE
Polish exporters ready to conquer Latin America and the Caribbean KATARZYNA KARDAS, PABLO RODAS-MARTINI, PRESIDENT AND CEO VICE PRESIDENT AND EMERGING & FRONTIER DIRECTOR OF MARKET INTELLIGENCE EMERGING & FRONTIER too. Polish companies should also pay attention to other four small T er economies ruguay, Panama, osta ica, and uba. he uropean economy will keep its sluggish growth of about 1.5 percent annually at least until 2020. Brexit will affect Pol Since many Polish firms are familiar with the ussian and astern ish exports to the K percent of total exports and to the uropean markets, we may compare their economic si e popula rest of the uropean nion. onald Trump’s presidency brings pro tion weighted by G P per capita . ust the six most promising LA tectionist policies and the threat of trade wars. ussia and kraine countries mentioned above are 1. times larger in economic terms are not the best economic partners for the near future. Taking all than ussia, kraine and the other 1 astern uropean countries that into account, it seems clear that Poland must diversify the geo together. This comparison takes into account real consumer power graphic distribution of its exports. rather than population alone. Polish companies are already exporting to many foreign markets, oreover, five of these six LA countries have large urban centers, mainly uropean, but they should diversify their exports to different which helps achieve economies of scale quickly. Sao Paulo is the parts of the world. There is a large region that Poland does not yet third largest city of the world, exico is the fifth, while Buenos have on its exports radar Latin America and the aribbean LA , Aires, Bogota and Lima are among the thirty largest cities. Those a region that, despite its huge potential, in 2015 received only 1.1 cities are population wise almost equal to medium si ed coun percent of Polish exports. tries themselves. nce a Polish company enters one of them, the potential to grow its business is enormous. This region is not reserved ust for Spanish or Portuguese compa nies. ost Latin American managers are uent in nglish. Polish inally, LA have a penchant for uropean goods, possibly thanks exporters don’t need translators to trade with that region. to the allure dating back to the colonial period, where all manu factured goods came from urope. However, goods from the K, Trade and non trade barriers in LA countries have dropped dra Germany, rance, Spain or taly are expensive due to high labor matically. LA countries have opened their economies and modern costs and strong currencies, while Polish companies offer products i ed their customs, which reduced costs substantially. And, more of great quality at attractive prices thanks to a highly skilled labor importantly, most LA countries have signed free trade agreements force, cheaper production costs, and the competitive oty. with the uropean nion Tariffs are already low and, in a few years, they will be entirely abolished for almost all products. n summary, Polish companies are ready to conquer LA countries and should take the opportunity of the enormous potential offered LA countries have large middle class populations, particularly in by this region. merging rontier is a boutique consulting com Bra il, exico, Argentina, olombia, Peru, and hile. These coun pany that helps Polish firms expand to that region by determining tries should be the priority for Polish exporters. The upper class, a the proper LA countries to export to, analy ing the market for par social milieu interested in luxury and premium goods, is significant ticular goods or services, and matching with potential buyers.
Safe business without borders KAROL The range of financial products is wide, every export transaction is JAKUBASZEK, HEAD OF SALES TEAM, analyzed individually to offer the entrepreneur a solution which best TRADE FINANCE fits their needs. DEPARTMENT, BGK Polish entrepreneurs know best in which part of the world their prod- ucts are likely to enter the market and what competitive advantage they have. BGK tries to follow these trends. One example is the launch of support for foreign trade transactions with the participation of a major Iranian bank. After sanctions were lifted by the European Union, the region has nat- P urally generated greater interest. BGK has participated in numerous olish entrepreneurs have been making ever bolder appear- trade missions to Iran. Through meetings with key Iranian banks we ances on foreign markets and have conquered almost all have established relationships which enable the exchange of SWIFT continents, effectively competing on prices and product keys (primary form of interbank communications) and have set up a quality. However, they often face barriers related to uncertainties on transaction limit which will support business transactions of Polish foreign markets, political instability and an inability to verify business exporters. partners. These problems are particularly acute in the case of emerg- ing markets of Eastern Europe, Africa, South America or Asia. The ex- In addition to geographical business expansion, in the near future, pansion of Polish companies in these markets is extremely desirable. BGK is planning to launch new instruments that were not previously According to analysts’ expectations, the dynamic economic growth offered in the Polish banking market. We are working on creating a of Asian and African countries in the near future will result in greater portfolio mechanism for SMEs planning to export. importance of those regions on the economic world map. The pres- ence of Polish companies in those markets will allow them to achieve higher profits and will translate into economic growth in Poland. How- ever, it is necessary to overcome those barriers. Assistance in overcoming them is offered by Bank Gospodarstwa Krajowego (BGK). In its role as a state-owned bank, similar to German KfW, Italian CDP or Czech CEB, BGK supports Polish companies in foreign trade. BGK often takes risks that commercial banks would not want to take. It also offers favorable terms to exporters. BGK’s con- tinuous development of new initiatives and products means that for the past two years BGK has been able to put forward a comprehen- sive offer of support for foreign operations of Polish companies – from debt to equity financing. Since early 2015, BGK has granted PLN 2.1 billion in financing to support foreign operations of Polish companies worldwide. As part of its financial support for export, BGK is able to eliminate the exporter’s exposure to the risk of default and political risks by confirm- ing documentary letters of credit issued by foreign banks as well as directly fund recipients of Polish goods abroad.
Novelty is a global endeavor MONIKA Ewa DuDzic, Żochowska, CO-FOUNDER CO-FOUNDER AND VICE AND CEO PRESIDENT PHENICOPTERE PHENICOPTERE SP. Z O.O. SP. Z O.O. M any markets are open these days for international prod Brands need to constantly change the way they communicate, ucts offering great opportunities to exporters. etailers they have to adapt to new trends. osmetics companies which are looking for innovations and the chance to offer their export their products have to be prepared for the growing cus customers novelties from all the corners of the world. f a product tomer expectations. They also need to offer a faster service in the is competitive and original, it can set itself apart even on the global local languages as well as online channels of communication. t is market. However, global success requires also the right mindset. essential to learn quickly how the new markets as well as the new rom the very beginning, the entrepreneur needs to be prepared media work. The companies need to be exible and innovative all to conquer the world, not only his own local backyard. the time. lients, on the other hand, have access to products from all around Phenicoptere offers to the global market an innovative approach to the world and it makes them even more demanding. The changing remove make up ust with water through the reusable gloves made society, the faster pace of life and access to the internet have an from specially designed microfibers. immense in uence on clients’ purchasing choices. The internet is GL innovative make up remover appeared on the market in available everywhere, and products from all over the world are only 201 and quickly revolutioni ed the traditional approach to make a mouse click away. lients are also becoming more demanding up removal. ver the last three years of the company’s activity, it because delivery times are getting shorter. People can now pur appeared on international markets and currently is selling its prod chase products online and have them delivered within 2 hours. ucts in 0 countries at approximately ,000 stores and through They can also expect immediate response to their requests and international online sales. inquiries. Also, customers pay increasing attention to local com munities, local opinion leaders and in uencers, who dictate what is ur company takes advantages of the globali ation. rom the very fashionable, what to buy, what works and what does not. beginning GL ’s image was created internationally, so that the product, its packaging and communication could be understood Positive reviews can spread like wildfire, but so can the negative by women in every country and from different cultures. Now our ones. e must be really careful to protect the brand image, main clients can find GL on four continents. tain customer satisfaction and engagement and ensure positive experience with the product every single time. ompetition is fierce, new brands are entering the market really fast and you have to be constantly vigilant not to get left behind. t has never been more difficult to maintain customer loyalty.
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Sector analysis :19
18 [ S EC TO R A N A LYS I S: AU TO M OT I V E [ Revolution on wheels by Jan woJciEchowski In a bid to climb up the global value chain on world markets as a maker Are we able to ump and surf and support innovation, Poland is getting of technologically advanced products was electromobil on the fourth wave of industrial revolution that is now ahead of ready to launch a program aimed at ity. ts advantages seemed us This is our moment, op increasing the number of electric cars on clear globally it’s still in the timistically asserted ateus the roads to one million by 2025, and the early stages of development, orawiecki, deputy prime country is set to emerge as a producer of thus there’s room to catch minister. low emission vehicles up with leading innovators it could help in solving Poland’s As Poland is making efforts estly outlined in the Strategy problems with poor air quality Best practice to break into the exclusive for esponsible evelopment, it would increase demand for n September, the govern club of economies based on also known as the orawiecki electricity and generate higher ment released a document hi tech manufacturing, the Plan. n it, the development revenues for power utilities that contained proposals of government has begun pub ministry singled out the pos and finally it will boost the in policies to reach stocks of lic consultations regarding its sible sectors of the economy novativeness of a country that one million electric vehicles by program to stimulate the pro in which Poland could spe is usually ranked at the tail end 2025. t suggests that Poland duction and ownership of low ciali e and develop them into of the list in urope. The pro wants to follow the path that emission vehicles. The idea engines of growth. ne of the gram will be a ywheel of the estern urope has taken to ump on the electromobil promising industries seen as Polish economy, the ywheel to support the ownership of ity bandwagon was first mod Poland’s chance to emerge of Polish reindustriali ation green cars. Among the most
popular strategies taken by a Poland’s strategy be implemented by local gov inister icha Kurtyka admit number of uropean govern The policy mix laid out in the ernments. t also sees the ted that negotiations with the ments to populari e electric Strategy for the evelopment administration as an agent inance inistry only concern transport are tax exemptions, of lectromobility draws on of change electric vehicles tax reliefs for companies. The one off purchasing subsi foreign experiences. However, should account for 50 percent lack of purchase subsidies, at dies, financial support to the it is not certain which steps will of public institution car eets least in the initial stage of the electric vehicle industry and be taken in Poland. The docu by 2025. program, may turn out to be infrastructure development ment states that the most ef espite declarations, Po one of the ma or obstacles in support schemes. Apart from fective instruments used for land will probably not give reaching the government’s that, there are numerous in promoting the ownership of the go ahead to financial in aims. The average price of an centives promoted by local electric vehicles are purchase centives as the government electric car is by no means governments, including public subsidies, tax exemptions and is struggling to finance its ex competitive in comparison to procurement of electric vehi the development of charging pensive social programs and a a similar car with a combus cles, provision of free parking infrastructure. The strategy tight budget doesn’t allow for tion engine. A basic version of places and charging stations, mentions soft measures to any exibility. eputy nergy a five door hatchback Nissan as well as access to bus lanes or restricted areas in city cent ers. Norway, for example, excused prospective owners from paying the 25 percent AT, purchase taxes, annual road tax, all public parking fees and toll payments. Given that car levies in this northern country are among the highest in the world, such tax reliefs made it possible to lower the price of an electric car to make it competitive with those with a combustion engine. Another example is Germany, which has recently approved subsi dies of ,000 for the acquisi tion of an electric vehicle in an effort to raise the total stock to one million. The policies have taken effect. ith more than 120,000 electric cars on its roads, Norway has the biggest stock of low emission vehicles in urope, followed by rance and the Netherlands, which can boast more than 100,000 electric cars on their roads. Poland is at the other end of the scale. n 2015, as few as 25 green cars were regis tered, and the total number barely exceeded 500.
20 [ S EC TO R A N A LYS I S: AU TO M OT I V E [ Leaf, one of the most popular challenge is to create and ex electric cars worldwide, sells pand the network of charging at PLN 12 ,000. To compare infrastructure, which is virtu the price of a new Skoda ally non existent at present. ctavia starts at PLN 2,000 ith fewer than 200 charging and the cheaper abia is val points, mostly located in pri ued at PLN 0,000. t is also vate estates or retail centers, worth bearing in mind that the Poland is far behind global average price of popular used leaders. The S can boast cars from abroad stands at 1 ,000 public charging points, PLN 25,000. onsidering the the Netherlands ,000, Ger numbers, it is difficult to im many ,000 and the K agine the mass popularity of ,000. The lack of necessary very pricey electric cars. or infrastructure in Poland is the akub ary , the director of effect of low demand as there the Polish Automotive ndus are only a few hundred electric try Association, one million cars on the roads. And one of low emission vehicles by 2025 the reasons why there are so is a fantasy, as it would entail few of them is because there selling 100,000 units a year, are no public charging points. whereas the total number Given that the average range of registrations in the whole of an electric vehicle on one of urope in 2015 stood at charge is no more than 200 150,000. kilometers, its usefulness is installation of a rapid charger the decision to be made after The problem, however, may limited to city driving, as there costs between 5,000 and initial analysis of the country’s solve itself within a few years. are no places to refuel them. 10,000. Given that the ven industrial potential. Should the urrently, the biggest chal The infrastructure is of criti ture may not be profitable, at pro ect get the green light, the lenge of the industry is low cal importance in propelling least in the initial stage, the government will offer financial ering the price of batteries, the electric car market, as the government is not ruling out incentives and various entities which account for around 25 experiences of a number of the engagement of rlen and will be encouraged to apply percent of the value of the car. countries that offer only finan Lotos, two state owned oil and work on constructing pro The aforementioned Leaf fea cial incentives have shown. companies. The former has totypes. The best pro ects will tures a 2 k h battery priced Spain, which subsidi es up already begun cooperation get to the next stage where a at 5,500 2 0 per k h , but to 25 percent of the value of with Tesla and opened the short production run will be in 2010, when the car made a car, with a limit of ,000 first supercharging point at its launched. t is expected that its market debut, the battery’s has failed to significantly in petrol station near roc aw in one of them will be made by value amounted to a stagger crease its stock of green cars, April 201 . lectromobility Poland, a ing 1 ,000. Bringing down partly due to the low number company with a PLN 10 mil the price to below 150 per of charging locations. lion share capital established k h is attainable in the next To encourage the construc Electric car made in Poland by four ma or state owned decade and it would facilitate tion of infrastructure, Poland The governmental plans go power utilities. the massive growth of the wants to amend the construc beyond increasing the owner The ambition to manufac electric car market, according tion law, offer tax reliefs and ship of low emission vehicles ture an electric car that would to experts from Bloomberg. make it obligatory to set up and set an ambitious goal to successfully compete on the charging points next to public nurture companies producing global market resulted in a buildings, accessible for civil components for green vehi few raised eyebrows. here Infrastructure servants and citi ens. heth cles. Poland is also consider as in 2010 there were only two Apart from the affordabil er these measures are enough ing the launch of the produc electric car models available ity of the vehicle, the biggest is a contentious matter as the tion of its own electric car with on the market, six years later
fierce and leading automak motive industry to locate the ers spend billions of dollars on production of cars with alter extending travel range most native propulsion in Poland. models can currently drive 100 150 miles on one charge and lowering battery prices. The future of the industry That is apparently why the lectromobility will play an head of Tauron one of the util increasing role in the global ities that co established lec automotive industry. At the tromobility Poland emigius end of last year, there were al Nowakowski cautiously said ready 1.2 million electric cars that there are a few variants in the world twice as many regarding Polish electric car as in 201 . And a decade ago, production and one of them the number was measured includes creating a design in hundreds. According to and buying a battery and a Bloomberg, electric vehicles drive system from Tesla. He will account for 5 percent of also addressed the money global new car sales by 20 0. issue, claiming that ventures The scenario is plausible con of this kind are financed with sidering the progress in the debt. n his opinion, the eco development of infrastructure, logical aspect of the pro ect the falling prices of batteries would encourage banks to and increased travel ranges. producers now offer 25 mod years ago, the firm has already invest in it. But battery vehi Tesla will soon introduce its els and within the next three sold more than 150,000 cars cles are only as clean as the odel with a range of 215 years the number is set to and in 2015 it recorded rev energy source and given that miles on a single charge, and double. This means that virtu enues of more than billion. nearly 0 percent of energy in hevrolet will follow suit with ally all ma or automobile man Nonetheless, Tesla is yet to Poland is made in coal power its Bolt scheduled for the ufacturers are in the process generate a profit and it ended stations, it might not be as end of 201 . Both models will of developing technology and last year with a loss of nearly environmental friendly as it be sold at the affordable price are already, or will soon start 00 million. espite that, it would seem. According to of 5,000. The market evo producing electric cars. ord, plans to continue spending a utch study TN , 2015 , lution will be accelerated by for instance, announced that it heavily, investing 1. billion in life cycle 2 emissions of new regulations. The Neth will be investing an additional 201 . The money comes from an electric car produced and erlands is in the process of .5 billion in electrified vehi investors as the company is powered with electricity from pushing legislation that would cle solutions in the next four sues new shares nearly every coal is actually higher than ban the registration of fossil years and that the company year and also benefits from that of a gasoline car. fuel cars by 2025, and there will add 1 new electrified public aid. The state of Ne o ciech r ewiecki, head are mutterings that Germany vehicles to its product port vada has pledged 1. billion of Samar, the automotive sec may do the same by 20 0. folio by 2020, while more than for the company’s new battery tor organi ation, is skeptical The government has therefore 0 percent of ord’s global factory, but as the founder of the governmental plans. correctly identified the oppor nameplates will be electrified and owner of Tesla lon usk n his opinion, the 1 years tunity coming from the elec by the decade’s end. said, it covers ust 5 percent until 20 0 is too short a time tromobile revolution, but the ptimists argue that it is of the sum that is needed to to start mass production of aims it has set will probably possible to create an elec run the factory. The numbers electric cars that could com turn out to be overambitious. tric car with no experience in show how much money it is pete successfully with foreign Nonetheless, it is the right the automotive sector, as the required to launch produc ones. t is, however, enough moment to take action and case of Tesla shows. Since tion and develop technology. time to encourage investors even modest results could be the launch of the company 10 The competition is already already operating in the auto considered a success.
22 [ S EC TO R I T A N A LYS I S: [ Understanding is not the same as knowing BY BEATA SOCHA While companies claim they will spend more on Big Data solutions, few actually follow through with their plans. Even if they do, most fail to monetize the data they manage to collect. Meanwhile, global giants have already boarded the Big Data train, which is picking up speed, increasing the gap between Big Data leaders and laggards. Is it really worth trying to catch up with them? The amount Promises, promises et, despite all these declara is in the business world, said of data eports abound about how tions, the reality appears less Piotr Pra snar, of loud ava i l a b l e many companies are planning spectacular. According to Technologies. He added that, for analysis is overwhelming. on investing in Big ata solu Gartner, only 1 percent of the t is evident in Gartner’s study, By 2020, it will reach a etta tions. According to apgemini’s international companies that de which stated that even up to 0 byte, which equals 1 trillion gi study of T firms, 5 percent clared their plan to get on board percent of Big ata endeavors gabytes, and the rate at which of them have declared they with Big ata actually did it. The will fail to materiali e. ompa new data is produced will be will significantly increase in picture is similarly disheartening nies’ declarations will never times faster than seven years vestment in Big ata over the in Poland, where only 1 percent translate into concrete actions. ago. Already, a third of com next three years. The lead of large companies in Poland Pra snar also agreed that the panies cannot handle the infor ers in digiti ation are industries use Big ata, which is far fewer biggest obstacle in turning Big mation overload, according to that are the closest to the end than in other entral uropean ata theory into Big ata prac a report by the A nstitute. consumer banking, telecom countries, like echia per tice is the problem of insufficient As much as 0 percent of high munications and retail. These cent and Slovakia 1 percent , competences. ompanies level managers of multinational sectors need to customi e their and below the average for en don’t know how to approach corporations have made at least products to reach very different tral and astern urope 25 per the analysis of such vast vol one significant business deci age groups, said arek o ny, cent , according to a report by umes of information and how sion since 201 that was based managing director of Applica ntel released in 2015. to select data that is the most on incomplete or false data. tion Services at apgemini e keep hearing that practi valuable business wise, he ex This shows how compromised Polska. n a Pw report, as cally every company is using plained. But even if they knew data ow can determine the much as 0 percent of com Big ata. However, the decla how to analy e, there is another future of an organi ation, com pany s stated that Big ata ration and media bu around ingredient missing. nder mented akub Be narowic , analytics is an important part of Big ata does not correspond standing data does not mean head of A for . their firm’s strategy. to how common the technology you can make money on it.
“ The average return rate on mass mailing is less As much as 5 percent of companies that are already Big ata platform implemen tation have problems with tak than 4 percent. US-based using Big ata have admitted ing the go’ decision, admit grocery retail chain Kroger they have encountered prob lems in moneti ing it, accord ted o ciech r bel, presales manager at u itsu Poland. managed to push that ing to KP G’s research. t’s number to 70 percent no surprise then that so many Why is it worth the hassle? s keep asking themselves How, after all, can knowing so thanks to personalizing its if it is really worth investing in much about your clients help direct mailing system. Big ata. any organi ations you expand your business and companies interested in irst of all, it could help per
24 [ S EC TO R I T A N A LYS I S: [ sonali e internet ads. espite a you have of reaching them. Big ata allows for so called Then, there’s one of the holy growing number of people us Granted, you don’t necessarily clone modelling, also called grails in G retail cus ing ad blockers, there is still a need Big ata to know where look alike modelling. Based tomer loyalty. Say you are a big market for well suited, per your clients hang out and what on the behavioral profile of a beauty product retailer. f you sonali ed ads. f you don’t be they read, and common sense company’s best client, which want your one time clients to lieve that, ask Google where the is oftentimes sufficient. Howev is a set of unique parameters visit your store again, you will bulk of its revenue comes from. er, the biggest edge Big ata determining his or her behavior likely add them to your mail Personali ation is particu can offer is by recogni ing and interests, the company can ing or texting list. nly then larly important for retailers patterns where you wouldn’t clone’ the profile and search for you risk that your message operating in niche markets. expect to find them. ne well similar profiles among new us will either arrive at the wrong eaching their potential cus known example is the effects ers, who are not yet the firm’s time or will simply be sent too tomers is much more difficult. of weather patterns and lunar clients, explained Pra snar. often, thus annoying even nstead of casting a wide cycles on shopping behavior. Ama on is one of the lead the most loyal of custom and costly fishing net, it ompany nsideSales found ers in this area. t has already ers. However, if you record might be cheaper, and possi that deals closed on a new mastered ultimate profiling how frequently your clients bly also more effective, to use moon are percent higher and cross selling techniques. purchase your products, you a well targeted fishing rod. t than during a full moon, The ts data analytics knows that if can send them individual is not rocket science that if all Street ournal reported. customer A purchased product i ed reminders, vouchers and you sell teddy bears, adver Another interesting finding was , he will likely also buy prod special offers at the exact tising on parenting portals is that there was a correlation be ucts and , while customer B, right time, instead of mass more efficient that on sports tween how productive an em sharing several key character mailings at random times. t news websites. The better ployee was and which internet istics with client A is more than seems impossible for a per you identify your target cus browser he or she was using to likely to choose the same set of son to keep track of every tomers, the better chance send their ob application. goods. single client, but it’s relatively
simple for a computer pro Big money Pra snar. Pw ’s research also in the Big ata ocean. or now, gram. According to the irect Those who have succeeded in indicates that Big ata is an ef Polish firms seem to have mas arketing Association, the mastering Big ata analytics are fective cost reduction tool. ata tered the art of gathering infor average return rate on mass likely to have an increasing edge storage costs in companies that mation. hat they still need is to mailing is less than percent. over those who are still strug have implemented Big ata turn data points into real, valu S based grocery retail chain gling with it. According to or technologies have decreased able insights you can act upon. Kroger managed to push that rester, the revenue of data driven by percent. eanwhile, hile Polish firms are very number to 0 percent thanks businesses will grow at 2 0 apgemini reported that six out good at collecting data, finding to personali ing its direct percent annually, which is ten of 10 firms that have decided to the right interpretation of the mailing system, according to times faster than the growth rate test Big ata analytics admit it information to make business informationweek.com. of the global economy. This fore has become their main revenue decisions still poses a great ar rental company Avis has cast is supported by the findings generator. challenge, said Kinga Piecuch, another success story of data of the omputing Technology igures such as these are what of SAP Polska. Hopefully, analytics by determining the ndustry Association, which re encourage companies, includ they will learn how before the value of each customer and ported that 2 percent of man ing in Poland, to dip their toes Big ata train leaves the station. segmenting them based on agers in T companies claim Big their rental history, service is ata and cloud computing have sues, demographics, corpo met, or even exceeded their ex “ rate affiliation and feedback, they have managed to increase customer loyalty and make hundreds of millions of dollars in additional revenue. pectations. eanwhile, three out of four T experts believe their business would develop faster if they could utili e the full poten tial of the data they have, said As much as 58 percent of companies that are already using Big Data have admitted they have encountered problems in monetizing it.
26 [ E X P O R T D ES T I N AT I O N: A LC O H O L [ BY KAROLINA PAPROS Polish spirit(s) Polish vodka has been a household name for decades. Meanwhile, Polish cider is a relatively new concoction that is winning over the hearts of Polish and international clients, while Polish beer has its fans even in countries famous for their own beer brands, like Germany and Czechia P olish alcoholic bever exports also decreased, by al ages seem to be ap most 2 percent. preciated not only na tionwide, but also worldwide. Polish aqua vitae As reported by portalspo y odka a.k.a. aqua vitae is a wc y.pl, Polish spirits noted genuine Polish liquor, valued an increase in export sales in for its quality and authentic 2015, among others, due to a ity, such as Scotch whisky spike in sales to the Nether or rench wine. Poland is the lands and Lithuania. Between largest producer of vodka in anuary and August 2015, the uropean nion and the over 2 , 00 metric tons of fourth in the world after us alcoholic drinks worth 2 .1 sia, kraine and the S as million were exported, which reported by the inistry of shows an increase of 1 . per Treasury. ne of Poland’s cent in volume and 15.5 per most popular overseas vodka cent in value. The value of beer exports, ubr wka ’s exports alone accounted for brand , has been produced in nearly half of the total 121. eastern Poland since the 1 th million . century. ts avor is derived Polish vodka, cider and beer from a type of grass from the are currently the most popular Bia owie a orest its blade exported alcoholic beverages, appears in each of the bot while other types of alcohol tles. According to The il are not faring nearly as well. lionaires’ lub 201 ranking, nly 150 tons of vermouth ubr wka was placed in 1st was sold abroad in 2015, position in terms of sales of all which is 50 percent less than types of alcohol in the world. in the previous year, and wine t was the highest score for
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