Investor presentation Africa business line - June 2020 - Network International
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Disclaimer This announcement contains certain forward-looking statements with respect to the financial condition, results or operation and businesses of Network International Holdings plc. Such statements and forecasts by their nature involve risks and uncertainty because they relate to future events and circumstances. There are a number of other factors that may cause actual results, performance or achievements, or industry results, to be materially different from those projected in the forward-looking statements. These factors include general economic and business conditions; changes in technology; timing or delay in signing, commencement, implementation and performance of programmes, or the delivery of products or services under them; industry; relationships with customers; competition; and ability to attract personnel. You are cautioned not to rely on these forward-looking statements, which speak only as of the date of this announcement. We undertake no obligation to update or revise any forward-looking statements to reflect any change in our expectations or any change in events, conditions or circumstances. 2
Our Africa business: an accelerating growth opportunity in the worlds most nascent payments markets Most underpenetrated and fast growing payments markets in the world Covid-19 causing short term disruption, but is accelerating the move towards digital payments, and market consolidation Our competitive strength rooted in a pan Africa presence, across the payments value chain, ability to localise approach in a highly varied and fragmented market We are the regional leader with a loyal and developing customer base. Significant headroom to grow with existing customers, win new business and capitalise on market dynamics Opportunities to accelerate our growth through significant outsourcing contracts or selective acquisitions 3
A history of organic growth and selective acquisitions 2000-01 2001-08 2009-15 Operations and services commenced for Signed a further seven customers in Signed new customers across a further customers in Africa Egypt 15 African countries (outside Egypt) for Issuer and Merchant Solutions Office established in Cairo Acquired NPC Egypt, a specialist in ATM and POS management Continued to win new customers in Signed first significant contract with Egypt AAIB in Egypt 2016 2016-19 2019-20 Acquired Emerging Markets Payments, Continued to win new customers across Launched N-Genius product suite across an Issuer Solutions focused business Africa; and significantly expanded first African countries and customers with over 129 customers across 37 relationships with Standard Bank and countries in Africa Orabank Renewed significant contracts with Orabank and RCS Group and ongoing EMP acquisition provided office bases in Focus on cross-selling of services across new customer wins Nigeria and South Africa customer base 4
A consistent financial track record of growth 100 74.0% 72.0% 70.6% 90 72.0% 70.6% 80 70.0% 70 68.0% 60 61.7% 66.0% 50 Revenue 22% 90.5 27% of 64.0% 40 Group 23% 74.1 23% 62.0% 30 60.1 48.7 60.0% 20 10 58.0% 0 56.0% 2016 2017 2018 2019 Revenue (USDm) Contribution margin (%) Contribution is defined as business segment revenue less operating costs (personnel cost and selling, operating & other expenses) that can be directly attributed to or controlled by the segments. Does not include allocation of shared costs managed at group level 5
An established business in Issuer Solutions with growing presence in Merchant Solutions Our Merchant Solutions Our Issuer Solutions Payment Acquirer Merchant Issuer Issuer Merchant Acceptance Processing Solutions Card Processing Solutions Issuer Customers Scheme Customers Capabilities and competitive differentiators • Providing solutions and services across the continent and payments value chain • Serving customers from our technology platforms; Network One and Network Lite • Trusted partner and reputation in the region • Market leading products and services can be deployed across the continent • Ability to localise where needed (regulations, schemes, languages, currencies 6
Limited competition from independent players Geographic Reach Service Offering Scale Merchant E-commerce Alternative Payments Africa Issuer Solutions Solutions gateway Methods 40+ countries International Providers Limited geographic reach with no Wide product offering in their main global markets. But limited localised meaningful scale products for this region (adapted to local regulations, domestic scheme Region of ‘last priority’ in global group requirements, etc) Regional Providers Single country bias, or limited extensions Limited service offering, usually only one side or a selected portion of to neighbouring /regional countries the payments value chain Limited innovation across gateway, APMs Usually focused on one area of the payments value chain Single country focus Sometimes challenged with operating standards and ability to keep pace Local Providers with innovation and investment demands Can often become a customer of NI Analysis based on information in the public domain for each company entity Low Medium High 7
Hub and spoke distribution strategy, with local relationship managers and expertise North Africa Sub-Saharan Africa Southern Africa Office and Data Centre locations Regional Relationship manager (based from office) Country Relationship Manager (based from home) 8
A loyal and developing customer base Working with >140 customers Pan African presence For >10 years on average Revenue breakdown: 47% Northern Africa 32% Sub Saharan Africa 21% Southern Africa Customers serviced by Network International Significant markets served by Network International in: Northern Africa (Egypt); Sub Saharan Africa (Nigeria, Ghana, Kenya, Uganda); Southern Africa 9 (South Africa, Angola, Rwanda)
Africa: the most underpenetrated payments market Strong Secular Growth drivers Shift to digital payments Most underpenetrated Headroom for consumer payments market card uptake 16% 14% 0.2 Forecast card payments growth 2012-22 Digital payments share of transactions Cards per adult (comparable stat in Europe: 51%) (comparable stat in Europe: 1.9) Attractive Macro and Demographic Trends Large and growing population Attractive demographics Sustained economic development 1.3bn, 2.5% 60% 3.2% Total population and growth Of population
Significant growth opportunities in our main markets Egypt South Africa Nigeria 30% 19% Digital payments share of 6% transactions1 27% 17% 5% 2017 2019 2017 2019 2017 2019 No cards per adult (2019) 0.3 1.3 0.6 No card Tx per adult (2019) 7 110 13 Growth in value of card payments (2017-19 CAGR) 18% 5% 17% Total population & growth (2019) 100m, 2.0% 59m, 1.3% 201m, 2.6% % of Pop under 25 (2019) 51% 45% 63% Real GDP growth (2019) 5.6% 0.2% 2.2% Data sources: Digital payments data – Global Data; Demographic data – United Nations; GDP data – IMF 1. Includes consumer and commercial transactions, POS and ATM processed card transactions. Excludes online processed TX and APMs such as mobile money. 11
Covid-19 causing short term disruption, but has become a trigger for digital payments Covid-19 has become a trigger to accelerate the Impact of online shopping during Covid-19 move towards contactless/QR code payments, e-commerce, mobile money, digital banking South Africa: retailers bringing in measures to reduce cash handling through QR code or 34% contactless payments. Post Office planning to 27% introduce cashless ATMs 29% 33% Egypt: Central Bank limited cash withdrawals and called for a reduction in cash use. Will also support the deployment of POS to merchants 26% 24% 21% 13% Ghana: Ministry of Finance initiatives and policies aimed at improving financial inclusion Egypt Nigeria South Africa Kenya and accelerating digital payments Same as before Covid-19 outbreak Shopping more Source: Neilson consumer insights survey 12
Africa growth strategy Win new customers Grow & expand relationships across our markets with existing customers Growing the payments space across Africa Widen our product solutions Develop & enable, new or and value added services alternative solutions, to grow the payments market 13
Win new customers across markets Ongoing progress in winning bank outsourcing Our approach Recent customer wins • Having already achieved pan African presence we are focused on regional consolidation • Ongoing trend of payment processing outsourcing from financial institutions • Potential for growth acceleration through a significant outsourcing mandate • A multi service, multi country outsourcing mandate would deliver significant incremental revenue, with some capital investment required • Continuing to make progress on conversations. Some slowdown as a result of Covid, but confident this is transitory and no change to structural approach by banks 14
Win new customers across markets Winning new customers: strategy in action • Pan regional with localised approach • Trusted partner in the region Why Network • Market leading services and products • Scale Business line Merchant Solutions Merchant & Issuer Solutions Acquirer processing and POS solutions Acquirer & Issuer processing • Tyme Bank is the first fully digital bank in • Meeza card is a key financial inclusion South Africa initiative from the Egyptian Government • NI providing acquirer processing services • NI enabled all partner banks to become • One of our first customers in South fully integrated and certified to process Customer delivery transactions under Meeza scheme Africa to utilise the full suite of N-Genius products • We provide services to 20 banks issuing the cards • Also enable Meeza acceptance for our acquirer processing customers 15
Grow relationships with existing customers Our customer relationships typically grow through additional country and service offerings over time • Togo based pan-African bank with subsidiaries in 12 countries • Full pan-Africa outsourcing relationship for Merchant and Issuer Solutions 2013 Value added services such as 2018 Full outsourcing of Issuer fraud solutions, chargeback Acquirer processing in 12 Processing for debit cards in services, settlement and countries 6 countries reconciliation) 2015 2018 2019 Additional 6 countries added Acquirer processing added for all Move into e-commerce acquiring, twelve countries added CR2 managed services, N- Genius POS cross-sell, and renewed our relationship for a further seven years 16
Grow relationships with existing customers Our customer relationships typically grow through additional country and service offerings over time • One of South Africa’s largest banks with presence across 17 additional countries • Full pan-Africa outsourcing relationship for Merchant Solutions 2015 2019 2013 Swaziland and Merchant Solutions services in Kenya added Lesotho added 5 countries: Namibia, Uganda, Botswana, Ghana and Zambia 2014 2018 Zimbabwe and Tanzania added 2019-2020 N-Genius POS solutions in Malawi added two countries with a further three planned Working towards N-Genius gateway implementation 17
Widen product solutions and VAS Potential to bring our market leading products and value added services to customers N-Genius Strong Internal in rollout Governance Fraud solutions gaining traction Customer demand encouraging Card Control in demand by a number of financial institutions; e.g First Bank of Nigeria N-Genius POS already live in four countries – with Standard Bank, Orabank, Tyme Bank 3D Secure, resulting from increasing online transactions Rollout aligned with major customers and markets Good Strong demand Internal for N-Genius online Governance Next generation POS in development Proprietary, market leading online gateway • Micro POS device that allows consumer to use their smartphone as the PIN keypad Giving our customers a truly omnichannel approach • Our lowest cost device. Ideally suited to African market Working on 6 future customer implementations, including Standard Bank and Orabank • Planned launch H2 Acceleration of interest as a result of Covid-19 18
Develop new solutions to grow the market Developing digital payments solutions in partnership with Mastercard Mobile Wallet Solutions Fintechs Card Management Systems Acquirer Processing Mobile Network Operators Payment Schemes Digital Platform Providing connectivity Banks Mobile Network Operators between issuers, merchants and consumers to facilitate multiple payments options Developing capabilities to and fund transfers Agency Networks lead and respond to digital Retailers trends in our region Digital Onboarding & E-KYC Payment Service Bill Payments Providers Safety & Security Solutions
Develop new solutions to grow the market Enabling digital payment capabilities for mobile use Our Features of the strategic payments partnership acceptance in Africa QR code payment functionality • Challenging infrastructure and quality of connectivity One of the future products for deployment from our • Merchants often have multiple POS, securing digital platform contingency in case of failure Merchant set up • Retail dominated by micro merchants • Merchant downloads app and acquirer provides • E.g. In Sub Saharan Africa: 60 million micro and authentication and credentials SMEs; only 3m large enough to be ‘small’ and only a subset would be retailers with POS Technical and functional requirements • Barrier around traditional expensive POS • Will be integrated with card schemes, as well as Network hardware, need to lower cost of acceptance International’s card management & acquiring systems • Need technologies that are flexible and can enable acceptance across multiple device types Payment process • Improving acceptance will lead to a halo effect on • Merchant launches app and generates QR code by entering issuance payment amount • Scanned by customer with payment confirmation through SMS or app notification 20
Our Africa business: an accelerating growth opportunity in the worlds most nascent payments markets Most underpenetrated and fast growing payments markets in the world Covid-19 causing short term disruption, but is accelerating the move towards digital payments, and market consolidation Our competitive strength rooted in a pan Africa presence, across the payments value chain, ability to localise approach in a highly varied and fragmented market We are the regional leader with a loyal and developing customer base. Significant headroom to grow with existing customers, win new business and capitalise on market dynamics Opportunities to accelerate our growth through significant outsourcing contracts or selective acquisitions 21
Appendix 22
Current status and evolution of Covid-19 related lockdown measures in our major markets Mid-end March April May June • Closure of airports, restaurants, gyms, • Restrictions largely • Curfew and restrictions eased slightly • Reversion to April sports clubs. Restaurants limited to the same as March during Ramadan to allow more lockdown measures Egypt delivery only. Supermarkets and businesses to open in a number of areas pharmacies limited opening hours • Shops allowed to open at weekends • Night time curfew • Shortened night time curfew • Lockdown and curfew in major cities • Restrictions largely • Lockdowns slightly eased • Level 3 lockdown such as Lagos, Abuja and Ogun the same as March • More businesses and shops allowed to • More businesses • Only essential activities allowed, such reopen under strict conditions, and at open & curfew lifted South Africa as food shopping or health related 60% capacity • No leisure travel, • 24 hour curfew. Permission passes • Restaurants reopening for delivery only eating out, visits to needed for movement but not enforced • Night time curfew friends or family • Stringent lockdown, borders closed, • Restrictions largely • Minor easing – some businesses • Some sectors of the only essential services & borders closed the same as March starting to reopen & restaurants can economy allowed to • No exercise or other outdoor activities offer collection re-open Nigeria permitted • Outdoor exercise allowed • Leisure & • Online shopping also very restricted to • Online shopping begins to be entertainment essential goods only reintroduced sectors still closed
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