INTERNATIONAL MEDICAL GRADUATES' RESOURCE HANDBOOK - MCGILL UNIVERSITY

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INTERNATIONAL MEDICAL GRADUATES' RESOURCE HANDBOOK - MCGILL UNIVERSITY
INTERNATIONAL MEDICAL GRADUATES’

          RESOURCE HANDBOOK

              www.mcgill.ca/thewelloffice
                     514.398.5836

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INTERNATIONAL MEDICAL GRADUATES' RESOURCE HANDBOOK - MCGILL UNIVERSITY
Table of Contents

WELLNESS SUPPORT RESOURCES
   The WELL Office
       Personal Wellness Support and Counselling ................................................................................... 4
       Connect & Learn Series ................................................................................................................... 4
       Doc-to-Doc Peer Support Network ................................................................................................. 4
       Wellness Library .............................................................................................................................. 4
       Ice Cream Rounds ........................................................................................................................... 5
       Wellness Curriculum ....................................................................................................................... 5
    Committee on Resident Wellness (CReW) ..................................................................... 5
    McGill University Resources
       International Student Services......................................................................................................... 5
       McGill Rossy Student Wellness Hub ................................................................................................ 6
       Crisis Resources ............................................................................................................................... 6
       Resources for Parents ..................................................................................................................... 7

   Community Resources
       Info-Santé – 811 ............................................................................................................................. 7
       Health Services................................................................................................................................. 7
       Mental Health Resources ................................................................................................................. 8
       Crisis Resources................................................................................................................................ 8

ACADEMIC SUPPORT RESOURCES
   The WELL Office .............................................................................................................. 9
       Mistreatment in the Learning Environment ................................................................................... 9

       Academic Difficulty and Accommodations ..................................................................................... 9

   Fédération des Médecins Résidents du Québec (FMRQ) .................................................. 9
   Library Resource ............................................................................................................ 9

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INTERNATIONAL MEDICAL GRADUATES' RESOURCE HANDBOOK - MCGILL UNIVERSITY
FRENCH LANGUAGE RESOURCES
    McGill Faculty of Medicine ............................................................................................. 10

         Clinical French Resources ......................................................................................................... 10
         French Medical Workshop ...................................................................................................... 10
         McGill Clinical French Club (CFC) ............................................................................................ 10
   Community Resources..................................................................................................... 10
         Ministère de l’Immigration et des Communautés culturelles ..................................................... 10
         Dawson College ……………………………………………………………………………………………………………. 10
         Office Québécois de la Langue Française (OQLF) ....................................................................... 10

GENERAL RESOURCES
         Spiritual Resources ................................................................................................... 11
         Legal Services ........................................................................................................... 11
         Financial Aid & Discounts ......................................................................................... 11
         Housing ................................................................................................................... 12
         Schools .................................................................................................................... 12
         Childcare Services .................................................................................................... 13
         Cleaning Services ..................................................................................................... 13

LIVING IN MONTREAL
         Official Website of the City of Montreal .................................................................... 14
         Preparing for the Montreal Winter .......................................................................... 14
         Transportation ........................................................................................................ 14
         Movies .................................................................................................................... 14
         Dining ..................................................................................................................... 14

PUBLICATIONS OF INTEREST ........................................................................................... 15
USEFUL CONTACTS ........................................................................................................... 16

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WELLNESS SUPPORT RESOURCES

The WELL Office

   Wellness Support and Counselling

    The PGME Wellness Consultants, Dr. Martha Chamodraka and Ms. Camila Velez, offer
    one-on-one confidential counselling sessions to all residents and fellows in the McGill
    Faculty of Medicine for personal, academic, and professional matters.

           Martha Chamodraka, Ph.D., OPQ                      Camila Velez, M.A., CCC

              PGME Wellness Consultant                     PGME/Schools Wellness Consultant

         www.calendly.com/martha-chamodraka                www.calendly.com/camilavelez

   Doc-to-Doc Peer Support Network
    Doc-to-Doc is an informal, fully confidential peer support service, through which a
    resident/fellow is matched upon request with another resident/mentor, according to
    the former’s specifications, in order to receive advice, mentorship, and support.

   Wellness Library

    Our Wellness library has a carefully selected collection of books on a variety of wellness
    topics, many of them tailored to residents and physicians. Books are borrowed for a 4-
    week period.

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 Ice Cream Rounds

       Requested by program directors and/or chief residents, Ice-Cream Rounds are site-
       specific confidential support groups, where residents are given the opportunity to
       address program-related issues and challenges. Ice Cream Rounds are offered during
       protected teaching time (academic half-days). Ice cream is served!

    Wellness Curriculum

       Requested by program directors/chief residents, wellness workshops are offered during
       protected teaching time and are tailored to residents’ needs. Available workshops
       currently include: Mindful Medical Practice, Managing Stress & Building Resilience, and
       Time-Management & Work-Life Balance.

Committee on Resident Wellness (CReW)
       This committee is part of the Association of Residents of McGill (ARM), and is formed by
       McGill residents who advocate for resident wellness and strive to promote it through:

       o   Organizing social or sport events
       o   Organizing workshops to improve life skills
       o   Providing practical, affordable resources for residents
       o   Promoting awareness regarding potential mistreatment or conflictual experiences
           and the associated reporting procedures
       o   Offering support from CReW members

2019/2020 IMG delegate at ARM:

Dr. Shady Abid (Family Medicine resident): shady.abid@mail.mcgill.ca

McGill University Resources

    International Student Services

       The ISS supports international students at McGill, and aims to ease their transition to a
       new school, a new home, and a new country. Services include:

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o   Orientation activities & Pre-Arrival Orientation webinars
                o   Study & student-related immigration information
                o   Health insurance guidance
                o   Social and cultural events
                o   The International Buddy Program
                o   Workshops and webinars
                o   Information sessions on permanent residency

             *All international learners who pay student services fees are eligible to use ISS
             services and attend any ISS event or workshops. Learners who do not pay student
             services fees may opt-in to student services (SS) fees by contacting the Dean of
             Students office. For cost, when, and how to opt-in, please contact:
             deanofstudents@mcgill.ca

      Useful link: https://www.mcgill.ca/internationalstudents/once-here/istep

    McGill Rossy Student Wellness Hub

             https://www.mcgill.ca/studentservices/health-wellness/rossy-hub

    Crisis Resources

         o The Office for Sexual Violence, Response, Support and Education (McGill)

             A service for students, faculty and staff of all genders impacted by sexual and
             gender-based violence. It offers crisis assistance; help with reporting; and
             referrals and accompaniment to internal and external resources. Services
             are confidential, non-judgmental, and non-directional.

If you are in immediate danger (about to hurt yourself or someone else), please call 911.

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 Resources for Parents

         o McGill Family Care Program
           This program offers a number of support services, workshops, and regular
           social events for fun and fellowship.

             Also: https://www.facebook.com/pg/McGillFamilyCare/

         o McGill Student and Staff Parents Facebook

         o The McGill Family Map
           Google Map listing some family-friendly areas on and around campus.

         o Physician Moms Group
           Resources, platform to network, and information sharing.

         o Physician Family Media
           Physician Family is a quarterly publication created by and for medical families.

         o   Montreal families
             Website with general helpful resources for parents.

Community Resources

   Info-Santé - 811
    This phone line is staffed by nurses 24/7 who can be consulted for non-urgent health
    issues, both for children and adults. The nurse on-call offers an impression and refers
    the caller, if deemed necessary, to healthcare resources.

   Health Services
    A comprehensive list of health services available in Montreal, including clinics and
    community health centres (CLSCs).

    For a complete list of clinics in Montréal: santemontreal.qc.ca

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 Mental Health Resources

         o QUEBEC PHYSICIANS’ HEALTH PROGRAM (QPHP)

            The Quebec Physicians’ Health Program (QPHP) provides confidential assistance
            to physicians, residents, and medical students who are experiencing personal
            difficulties. All QPHP counsellors are physicians themselves.

         o E-CURRICULUM ON PHYSICIAN HEALTH

            A comprehensive, online health and wellness resource for physicians and
            physicians in training.

         o THE HAPPY MD

            An online coaching, training, and consulting organization that focuses on the
            treatment and prevention of physician burnout.

   Crisis Resources

         o Quebec Suicide Crisis Centre (24/7)
           Tel.: (1-866-APPELLE) 1-866-277-3553

         o Suicide Action Montreal (24/7)
           Tel.: 514-723-4000

         o TRACOM Centre for Crisis Intervention (24/7)
           Tel.: 514-483-3033

         o Drug and Alcohol Help Line (24/7)
           Tel.: 514-527-2626

         o Montréal Sexual Assault Centre (24/7)
           Tel.: 514-934-4504

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ACADEMIC SUPPORT RESOURCES

The WELL Office

   Mistreatment in the Learning Environment
    Learners who have encountered mistreatment in the learning environment and wish to
    report it anonymously are kindly requested to complete the WELL Office mistreatment
    form.

    Alternatively, learners can make a confidential appointment with the Assistant Dean for
    Resident Professional Affairs, Dr. Paola Fata, who will assess their case, provide
    guidance, and, if requested, advocate for the learner.
    For more information on what constitutes mistreatment and on the learner
    mistreatment process followed by the WELL Office and PGME, please visit:
    http://www.mcgill.ca/thewelloffice/learning-environment/report-mistreatment

   Academic Difficulty and Accommodations
    Dr. Paola Fata also offers appointments to learners who are experiencing academic
    difficulties or wish to discuss the possibility of academic accommodations. Learners can
    book an appointment directly with Dr. Fata.

Fédération des Médecins Résidents du Québec (FMRQ)
    The FMRQ is a professional union with the mission to study, defend, and advance the
    economic, social, moral, academic, and professional interests of all resident unions and
    their members: 514-282-0256

Library Resource
    Andrea Quaiattini, Liaison Librarian, Postgraduate Medicine, Medical Specialties, Centre
    for Medical Education
    514-398-8087 | andrea.quaiattini@mcgill.ca

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FRENCH LANGUAGE RESOURCES

McGill Faculty of Medicine

     Clinical French Resources
        The following document, prepared by CReW-ARM, offers a comprehensive list of
        resources, workshops, courses, schools, and clubs to assist Medical learners in
        acquiring French: ARM French resources

        The Faculty of Medicine offers French medical language workshops (basic, low and
        intermediate) for a minimal fee in the fall and winter terms, on Saturday mornings. For
        more information, please refer to French Medical Workshop Information section. Sign
        up at https://www.mcgill.ca/ugme/french-workshop-form.

        Please note that online registration is mandatory in order to participate in the
        workshops.

     McGill Clinical French Club (CFC)

        An initiative of the Medical Students Society (MSS) at McGill, the club’s mission is to
        provide a structured, collaborative environment for medical students to master the
        essentials of clinical French. The goal is to identify and master simple, high-yield clinical
        language that can be put into practice immediately. Priority is given to medical students
        (UGME), but residents and fellows are welcome when there are spots available.

Community Resources

     Ministère de l’Immigration et des Communautés culturelles

     Dawson College – Centre for Training & Development

     Office Québécois de la Langue Française (OQLF)

        This site (in French only) offers detailed information on the French exam required to
        become a member of a professional order in Quebec (i.e. Collège des Médecins du
        Québec).

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GENERAL RESOURCES
     SPIRITUAL RESOURCES

               o McGill Office of Religious and Spiritual Life (MORSL)

               o HOSPITAL PRAYER SPACES
                       o GLEN HOSPITAL:
                              MCH: A2 (in front of the elevator)
                              RVC: C2 (beside the clinic – preferred by Muslim women)

                          o MONTREAL GENERAL HOSPITAL:
                              Multi-faith Chapel: 6th floor (after the cafeteria on the left)

     LEGAL SERVICES

               o McGill Legal Information Clinic
                 This clinic provides high quality legal information free of charge.

                  Tel.: (514) 398-6792

               o Community Legal Centre of Montreal
               o Offers free legal aid or legal aid with a financial contribution, depending on
                 income.
               o

     FINANCIAL AID & DISCOUNTS

               o The Scholarships and Student Aid Office
                 https://www.mcgill.ca/studentaid/

               o PGSS Discounts
                 Exclusive discounts offered by the Post-Graduate Students’ Society for different
                 activities around Montreal.
                 https://pgss.mcgill.ca/en/deals-_-discounts

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 HOUSING

        o RENTING

               http://www.mcgill.ca/students/housing/offcampus

               http://www.kijiji.ca

               http://www.realtor.ca

               https://montreal.craigslist.ca/d/apts-housing-for-rent/search/apa?lang=en&cc=us

               https://www.padmapper.com/apartments/montreal-qc

               https://www.louer.com/

        o BUYING

               https://www.canada.ca/en/immigration-refugees-citizenship/services/new-
               immigrants/new-life-canada/housing/buying.html

               https://www.getwhatyouwant.ca/faq-buying-property-canada-non-resident-buyers

     SCHOOLS

        o Commission Scolaire de Montreal (CSDM)

               http://csdm.ca/

        o The Montreal English School Board (EMSB)

               http://www.emsb.qc.ca/

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 CHILDCARE SERVICES

        o https://www.mcgill.ca/daycare/

        o https://www.mfa.gouv.qc.ca/fr/services-de-garde/parents/localisateur/Pages/index_en.aspx

        o http://www.montrealfamilies.ca/Montreal-Families/Directories/Childcare/

        o http://www.godaycare.com/quebec/montreal/1

        o http://www.ymcaquebec.org/en/Children-Youth/Programs-for-Children-0-12-/Early-
          Learning-and-Care-/Daycare

                  BABYSITTERS

        o Volunteer Babysitter Directory (SSMU): childcareservicesmcgill@gmail.com

        o https://www.care.com/en-ca/profiles/child-care/babysitters/montreal

     CLEANING SERVICES

               o Montreal Home Cleaners

                  http://www.themontrealcleaners.ca/
                  514-582-5802

               o Maid Here™ (Maid in Montreal)

                  http://www.maidinmontreal.ca/
                  514-993-6243

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LIVING IN MONTREAL

     OFFICIAL WEBSITE OF THE CITY OF MONTREAL

        http://www.ville.montreal.qc.ca

     PREPARING FOR THE MONTREAL WINTER!

        https://www.mcgill.ca/internationalstudents/files/internationalstudents/winter_101_2
        017.pdf

     TRANSPORTATION

               o STM metro/bus ( www.stm.info/English/)
               o Montreal Maps (www.mtlmap.com)

     MOVIES

          o Movies (www.cinemamontreal.com)
          o Ticketmaster Montreal (www.admission.com)
Transportation

     DINING

               o Directory of restaurants and reviews ( www.restomontreal.ca)
               o Jeremy & Vinita's Montreal Restaurant Guide (www.cim.mcgill.ca)

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PUBLICATIONS OF INTEREST

     CanMEDS Physician Health Guide

        http://www.royalcollege.ca/rcsite/canmeds/resources/canmeds-publications-
        e#canmeds-physician-health

        *This book can also be borrowed from the Wellness Library at the WELL Office

     International medical graduates get acculturation advice from a veteran

        https://acphospitalist.org/archives/2010/07/img.htm

     International medical graduates face daunting challenges; getting help is key to success

        https://www.cmpa-acpm.ca/en/advice-publications/browse-articles/2017/international-
        medical-graduates-face-daunting-challenges-getting-help-is-key-to-success

     Reflecting on the experiences of international medical graduates

        https://gmcuk.wordpress.com/2016/09/30/journey-of-an-international-medical-
        graduate/

     Cultural transition of international medical graduate residents into family practice in
      Canada

        https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4860287/

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USEFUL CONTACTS
Name                                                              Phone          E-mail

Postgraduate Medical Education,
Professional and Inter-Hospital Affairs (A)

Associate Dean - Dr. Armand Aalamian                                             adpgme.med

                                                                                 evelyn.constantin
Assistant Dean, PGME - Dr. Evelyn Constantin

General Inquiries                                                                postgrad.med

Student Affairs Officer - Annie Vos                               514-398-2644   pgofficer.med

                                                                  514-398-2318   promotionadmin.med
Student Affairs Administrator - Adriana Martins

                                                                  514-398-2318   pg-education.med
Student Affairs Administrator - Adriana Martins

Student and Resident Affairs

Assistant Dean, Resident Professional Affairs - Dr. Paola Fata                   paola.fata

Administrative Coordinator WELL Office - Susan Begg               514-398-5836   thewelloffice

                                                                                 martha.chamodraka
WELL Office - Wellness Consultant - Dr. Martha Chamodraka

                                                                                 camila.velez
WELL Office – Wellness Consultant – Camila Velez

Admissions

Admissions Administrator - Roger El Asmar                         514-398-1655   admissionspg.med

Fellowships Administrator - Dolly Rabbath                         514-398-8264   pgfellows.med

Student Affairs Coordinator - Valerie Alfonso                     514-398-2031   pgadm.med

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Registration

Student Affairs Administrator – Nafeesa Durgahed                 514-398-5703   pgregistration.med

Administrative & Student Affairs Coordinator - Ewa Sieminska     5719           resident1.med

Administrative & Student Affairs Coordinator - Frances Walker    5733           resident2.med

Administrative & Student Affairs Coordinator - Paola Colapelle   3378           pgcoordinator.med

Data Processing Coordinator - Franceen Lenoff                    5673           dataprocessing.med

Other Contacts

Director of Professional Services (DPS): Contact List

Collège des Médecins du Québec (CMQ): Training Card

The Canadian Medical Protective Association (CMPA):
Malpractice Coverage

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