LOCKDOWN WEEK 3 SOUTH AFRICA - COVID-19 Impact April 17th, 2020 - Trade Intelligence
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Update SUmmary Lockdown Life Extended • As we settle into Lockdown life maintenance and stabilization of Grocery buying has ‘normalized’ to some extent. Consumers increased spending during Easter but as predicted, the Easter 2020 performance was muted vs a year ago • South Africans feel a strong sense of community but also anxiety around the pandemic (health), recession concerns (economy) and lockdown enforcement (police forces) • Existing trends continue – ‘Make-it-yourself’ cooking and baking – Adjusting to restrictions and living without • Increased searches on Google about alcohol and tobacco restrictions indicates increased anxiety © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 2
Coronavirus cases cross the 2.1mill mark globally, the SA lockdown has been extended by an additional two weeks and the Reserve Bank cut the interest rate to a record low in the last decade Image via Adobe Stock https://www.worldometers.info/coronavirus/ Last updated: April 17, 2020, 07:16 GMT Sources: https://www.timeslive.co.za/news/south-africa/2020-04-09-sa-lockdown-extended-by-two-more- weeks/ https://www.bloomberg.com/news/articles/2020-04-14/south-africa-cuts-benchmark-rate-to-4-25-from-5-25 https://www.iol.co.za/news/south-africa/western-cape/mkhize-recommends-the-widespread-use-of-cloth- masks-during-covid-19-outbreak-46547401 © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 3
South African deaths have nearly tripled from 18 to 48 Worldwide cases are up 43% and Trump halts WHO funding Days since first reported case 42 107 78 75 75 Cases 2,192,469 globally Deaths 147,360 globally +43% vs. Previous update +65% vs. previous update © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 4
South Africa is on Day 22 of lockdown (17 April 2020) and we’ve managed to flatten to the curve Apr 2 Jan 20/21 Mar 23 Global Confirmed cases outside 21-day lockdown cases: mainland China in Japan, Feb 21/23 announced to 1m Apr 14 Jan 7 South Korea, Thailand & US Virus surges in Mar 11 begin on Thursday Trump halts Confirmation Italy as officials WHO declares at midnight WHO that officials lockdown towns Corona Virus Apr 10 funding Mar 27 have identified outbreak a First death in Lockdown a new virus Pandemic South Africa extended Jan Feb Mar Apr 2020 2020 2020 2020 Lockdown Jan 11 Jan 30 Mar 26 China reports WHO declares Start of SA global health Mar 5 lockdown Apr 7 first death emergency First South African Boris Johnson tests positive for admitted to Corona Virus hospital Apr 15 Dec 31 Global China alerts Mar 15 cases: WHO to many Ramaphosa Mar 26 2m unusual declares a Global National State cases: pneumonia of Disaster 500k Current Data cases in Wuhan Week © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 5
Stricter lifestyle restrictions have driven slower lockdown growth in SA versus other countries. In the latest week, the government has added baby essentials and goods to the list South Africa Italy UK USA Australia Alcohol sales allowed during lockdown Cigarette sales allowed during lockdown Initially Restaurants takeaways & were food delivery allowed open Category restrictions in store Item limits per product Limited number of people per store © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 6
Consumers have returned to shopping for the Easter weekend celebrations, although growth is muted and down 12% vs. Easter week a year ago (Easter was a week later in 2019) Total Edible & Non-Edible Grocery Essentials (excl. Liquor & Tobacco) % Change in Value sales vs. Year Ago 50 Panic Buying 40 Easter fell on April 21st in 2019 (so one week later than in 2020) 30 Value Sales 2020 Easter week vs 2019 20 Easter week: -12% 10 Sunday Wk ending date 0 08/03/2020 15/03/2020 22/03/2020 29/03/2020 05/04/2020 12/04/2020 Mar 5 Mar 15 Apr 12 Mar 23 First South African Ramaphosa Easter 21-day lockdown tests positive for declares a National announced starting Corona Virus State of Disaster Thursday midnight Sample of formal retail © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 7
Growth for both LSM groups driven by Easter long weekend, however, when comparing to Easter week in 2019 both groups are declining having purchased less confectionery and beverages Total Essentials How did Easter week Compare to 2019? % Value Growth vs. YA WE 12/04/2020 vs. WE 21/04/2019 LSM 1-6 LSM 7-10 LSM 1 to 6: -8% LSM 7 to 10: -13% Categories Declining vs. Easter 2019 • Frozen Poultry • Confectionery • CSDs & Juice • Frozen Poultry • Snacks • CSDs & Juice • Confectionery • Maize & Rice • Maize & Rice • Canned Fish WE 15/03/2020 WE 22/03/2020 WE 29/03/2020 WE 05/04/2020 WE 12/04/2020 Categories Growing vs. Easter 2019 Mar 15 Mar 23 First full Apr 12 National State 21-day week on Easter • Cereals • Baking Ingredients of Disaster lockdown Lockdown declared announced • UHT Milk • Cheese Mar 30 • Sugar • UHT Milk Mar 25 Sassa • Yoghurt • Biscuits Pay-day Grant payments • Biscuits • Yoghurt WE = Week Ending © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 8
Easter 2020 (COVID-19) vs. Easter 2019 Baking, Ice Cream and Spreads are the winners as consumers continue to bake at home Winners Losers Growth vs. YA Growth vs. YA Baking Ingredients >20% Rice 10% 4%
During lockdown growth continues to slow across Personal Care, but consumers are still looking for preventative products during the crisis Wipes, Hand Soap & Sanitizer and Vitamins continue to be in high demand % Value Growth vs. Year Ago National State Lockdown Easter of Disaster announced & pay day Full Lockdown announced Mar 15th Mar 22nd Mar 29th Apr 5th Apr 12th Hand Soaps & Sanitiser Vitamins Value Growth Scale: Medicinal 11 to -11 to -31 to Wipes >100 71-100 51-70 31-50 0 - 10 -10 to 0 < -50 30 -30 -50 Pet Oral Care Household Cleaning Personal Care Toilet Paper © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 10
An up-tick in grocery essentials as consumers are used to lockdown shopping and have stocked up for meal maintenance and Easter Pantry essentials for ‘make-it-yourself’ cooking remains important to consumers % Value Growth vs. Year Ago Mar 15th Mar 22nd Mar 29th Apr 5th Apr 12th Snacks Cheese National State Lockdown Easter Frozen Meats of Disaster announced Full Lockdown Fresh Meat announced & pay day Canned Food Mar 15th Mar 22nd Mar 29th Apr 5th Apr 12th Dry pasta Baking Ingredients Bread Spices & Seasoning Maize Spreads Rice Yoghurt Wheat Flour Milk Sugars & Sweetners Coffee & Tea Cereals Juice Condiments & Sauces CSDs & Water Oil Frozen Veg/Potato Value Growth Scale: Soup & Stock Biscuits Confectionery 11 to -11 to -31 to >100 71-100 51-70 31-50 0 - 10 -10 to 0 < -50 30 -30 -50 © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 11
The number of stock outs are declining Count of Out of Stock Instances* Apr 14th vs. Apr 7th: Frozen Veg, Canned, Maize, Pasta & Medicinal have all seen a decline in out of stocks, while Wheat & Peak at start of Convenience Soup have seen an increase lockdown 21 Mar 2020 18 Mar 2020 19 Mar 2020 20 Mar 2020 22 Mar 2020 23 Mar 2020 24 Mar 2020 25 Mar 2020 26 Mar 2020 27 Mar 2020 28 Mar 2020 29 Mar 2020 30 Mar 2020 31 Mar 2020 11 Apr 2020 13 Apr 2020 01 Apr 2020 02 Apr 2020 03 Apr 2020 04 Apr 2020 05 Apr 2020 06 Apr 2020 07 Apr 2020 08 Apr 2020 09 Apr 2020 10 Apr 2020 12 Apr 2020 14 Apr 2020 *Out of Stock Instance = When a product has 0 © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 12 stock quantity in a store in which it is ranged
The world of Retail is already changing with contactless shopping experiences The first retailer to offer contactless Pick ‘n Pay launched ‘Scan & Pay’ QR payments at all tills in all technology at all till points, after Shoprite, Usave, Checkers and Checkers being the first retailer to introduce ‘Tap & Hypers stores in the next 2 months. Go’ which has increased over the past Currently available in 29 Checkers stores month as a payment method Woolworths rolls out a drive- through click and collect shopping service to an additional 14 stores, after a successful pilot at the Durbanville Food Store last week https://www.iol.co.za/business-report/companies/pick-n-pay-offers-scan-and-pay-contactless-payments-in-stores-46723477 https://www.iol.co.za/business-report/companies/shoprite-the-first-retailer-to-offer-contactless-qr-payments-46630676 https://www.bizcommunity.com/Article/196/394/202824.html © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 13 https://www.2oceansvibe.com/2020/04/16/oh-woolies-has-a-drive-thru-now/
Online essential sales have grown, but Takealot is seeing steep declines Online retail was still in its infancy, but COVID-19 will change this landscape • Woolworths has increased their • Pick ‘n Pay has increased its • Takealot is set to take a hit of online capacity by 50% since the online delivery capacity by well R350mill in revenue since start of the lockdown over 2,000 slots per week lockdown began • For Easter, Woolworths had to open • Only doing ~15% of sales they up almost 2,000 additional delivery normally would slots, which were taken up in a • The food-hailing service was at 2% matter of hours to deal with the capacity, mainly delivering spike in demand medicines and certain foods – Head of Online and Mobile Liz Hillock – Kim Reid, CEO of Takealot in an https://www.2oceansvibe.com/2020/04/16/oh-woolies-has-a-drive-thru-now/ interview with Reuters https://af.reuters.com/article/southAfricaNews/idAFL5N2C358T https://www.iol.co.za/business-report/companies/takealot-takes-20m-hit-in-3-week-coronavirus-shutdown-46715630 © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 14
Recipe searches continue to increase. Alcohol and Cigarette searches increased significantly after the lockdown extension announcement as anxiety increases Bread and recipes related to Easter celebrations trended over the last week Recipe Related Query Search Search Terms – Interest over Time 1. Jenny Morris recipes South Africa 2. Hand sanitizer recipes 3. Hot cross bun recipes Recipes Alcohol Cigarettes 4. Pickled fish recipes 120 Lockdown 5. Crumpets recipes Extension 100 SA State of Cigarettes Related Query Search Disaster declared 1. Lockdown cigarettes 80 2. Cigarettes during lockdown 3. SA lockdown cigarettes 60 4. Buy cigarettes during lockdown 5. Can I buy cigarettes 40 Alcohol Related Query Search 1. Hand sanitizer 20 2. Alcohol hand sanitizer 3. Alcohol during lockdown 4. Methylated spirits 0 5. Alcohol ban south africa © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 15
SA Social Posts and Sentiment: COVID-19; peaked when lockdown was announced, with slightly more positive sentiment relating to the lockdown announcement © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 16
Positive sentiment on COVID-19 surrounded South Africans staying safe during lockdown, with strong community values: share, together, help, stay safe Top Topics © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 17
SA Social Posts and Sentiment: Lockdown; also reaching its peak number of posts on lockdown week with a 71% positive sentiment © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 18
SA Social Posts and Sentiment: Lockdown. A strong sense of community is evident amongst fellow South Africans, but there is strong anxiety around the pandemic, economy & police forces Top Positive Topics Top Negative Topics © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 19
COVID-19 Category Impacts Growths from around the Globe Global data up to 29 March 2020
Sales begin to normalize to prior year levels across all countries © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 21
Consumers in most countries (as in SA) are shifting to steady-state purchasing post-stockpiling © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 22 23
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In Hong Kong, consumers prepared for the worst and influenced early pantry stockpiling driving double-digit growth in supermarket sales, an anomaly in a largely bleak retail landscape © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 30
Consumers also stocked up on pantry stables, baking products for home baking and household cleaning products © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 31
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South Africans adjust to their new normal during the lockdown extension • The extension of the lockdown has started and shoppers are getting used to the new in-store experiences • Retailers are already changing the landscape with an increase in contactless payments and drive- through shopping experiences • A sense of community creates positive sentiment but concerns remain around health, police forces and economic recession and this is likely to continue • The muted Easter performance is evident of consumers already struggling financially, and turning to categories that drive in-home baking and cooking, but purchasing less confectionery and beverages vs Easter last year • Consumers are adapting to the sheer number of meals they are preparing. They are turning to social media for inspiration • Alcohol and Cigarettes searches increase as consumers search for answers • We are in a state of steady-state purchasing after the stock piling and finding more value in shelf staple foods © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 33
More information about COVID-19 across the IRI world Visit our website and join our webinars to keep your finger on the pulse around the world https://www.iriworldwide.com/en-sa © 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 34
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