Industry Insights A roundup of noteworthy foodservice findings for the week of Oct. 4, 2021
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Grab global Global consumer behaviors and menu trends are evolving. Remain on top of global opportunities and threats with Technomic’s Global Foodservice Navigator. opportunities info@technomic.com | technomic.com © 2021 Technomic, Inc.
I G N I TE C O M PAN Y Portillo’s Files Its PORTILLO’S LOCATION COUNT BY YEAR Initial Public Offering 62 64 67 57 Portillo’s, a Chicago-based chain best degree of confidence in the restaurant 52 known for its hot dogs and Italian industry recovery amid a global 46 sandwiches, has officially filed to pandemic. Portillo’s joins Krispy Kreme, become a publicly traded company. Dutch Bros. Coffee and First Watch as Founded in 1963, the fast-casual chain restaurants to go public in 2021. currently has 67 restaurants in nine states, all with drive-thru capabilities. Portillo’s has expanded its footprint by more than 20 locations since 2016 and plans to increase its restaurant count at a pace of approximately 10% annually. In 2020, the company registered $455.5 million in total revenues, decreasing from $479.4 million the prior year. This year, several other notable chains 2016 2017 2018 2019 2020 2021 YTD have filed for IPOs as well, signaling a Sources: Technomic Ignite Company © 2021 Technomic, Inc. 3
I G N I TE M E N U S E AS O N AL LTO S AC R O S S M E AL PAR T S * * APPETIZER SIDE Fall Flavor Favorites Apple and Butternut Squash Soup at Iron Hill Brewery & Restaurant Autumn-spiced crema Pumpkin Chocolate Loaf at The Coffee Bean & Tea Leaf Pumpkin and fall spices swirled with Return chocolate and baked into a delicious loaf ENTREE NONALCOHOL BEVERAGE Fall Harvest Salad at MOD Pizza Maple Vanilla Latte at Scooter’s Coffee Romaine, spinach, sherry Dijon vinaigrette, Gorgonzola, diced cucumbers, roasted red Paired with our signature espresso, hot peppers, apple-farro blend, apple cider textured milk, subtle ginger and sweet glaze and cranberry-seed mix vanilla, this is a favorite among our fall cast of flavors Sept. 22 marked the start of sweater Another flavor finding the spotlight is DESSERT ADULT BEVERAGE weather as well as the return of fall apple, appealing to 68% of consumers.* Inside Out Apple Pie Ice Cream at flavor favorites on food and beverage Recent buzzworthy LTOs include Baskin-Robbins Frozen Pumpkin at P.J. Whelihan’s Pub menus across the country. Recent Starbucks’ Apple Crisp Macchiato & Restaurant We're bringing the orchard to you with a LTOs showcase familiar darlings such (featuring caramelized spiced apple scoop of swirled apple- and vanilla-flavored White rum, ice cream mix and pumpkin as pumpkin, apple and squash applied drizzle), and Krispy Kreme’s Apple ice creams. Featuring hearty chunks of spice syrup, topped with whipped cream apple, pie crust pieces and a cinnamon and cinnamon in both traditional and nontraditional Cider Glazed Doughnut (featuring an brown sugar ribbon ways. apple cider glaze made with real cider). Nearly half (44%) of consumers deem Squash, commonly featured in soups pumpkin to be an appealing flavor.* The during the fall, appeals to 37% of popular autumn flavor is used heavily in consumers,* and is making an beverages, but increased applications increased appearance in ravioli (+3%) in veggie sushi rolls (+5%) and in the form of butternut squash filling, eggplant dishes (+20%)** indicate that and as a topping on veggie/garden some operators are thinking outside of pizzas (+5%).** the cup. *Base: 2,500 consumers *Source: Technomic Ignite Consumer *Note: Top two box=appealing and extremely appealing **Source: Technomic Ignite Menu, Q2 2020-Q2 2021 Image Source: Shutterstock © 2021 Technomic, Inc. 4
I G N I TE C O N S U M E R IMPORTANCE WHEN SELECTING A ____ RESTAURANT TOP BOX = % VERY IMPORTANT (TOP 5 FASTEST-GROWING MEASURES) Restaurant Drivers Limited Service 56% Continue to Shift Order accuracy 59% Quality of food when ordered for 48% takeout 51% 40% Food visual appeal 42% When asked about the importance of are increasingly prioritizing elements 32% Speed of visit various restaurant attributes during the that speak to convenience such as 35% location selection process, consumers speed and accuracy. Add to this the 21% typically cite food quality, food taste, growth of kid-friendliness, and one can Kid-friendliness 23% order accuracy and cleanliness as the easily visualize a parent seeking to most important stated decision drivers. satisfy young children in a hurry without sacrificing on quality or experience. Full Service However, by observing the greatest changes in importance over time, we Growth of important attributes when 58% can build an understanding of the selecting a full-service restaurant Food quality 60% impact of restaurant usage. We are also speaks to the pent-up desire to enjoy provided a glimpse into the shifting tone the dine-in experience so badly missed 57% Interior cleanliness and rhythm of consumers’ lives as they by consumers over the past year. 60% struggle to reclaim some sense of Cleanliness, value through service and Value through quick, high-quality 38% normalcy post-pandemic. feeling valued all paint a picture of a service 41% diner looking for immersion into the When choosing a limited-service indulgences offered by full-service 38% restaurant for an order or a visit, diners Portion size for price paid operators. 41% 35% Treats me like a valued customer 40% Base: Varies; Approx. 1,200 consumers ages 18+ per attribute for each period Source: Technomic Ignite Consumer brand ratings data Q3 2020 Q3 2021 © 2021 Technomic, Inc. 5
G L O B AL F O O D S E RV I C E N AV I G ATO R Where in the World Are Burgers Most Popular? It’s Not America New findings from Technomic’s a burger when eating away from Category Report series offers 360- upcoming Global Burger Menu home. That’s even with the 67% of degree views, international insights, Category Report reveal just how consumers in South Africa who say operator trends and expert analysis popular burgers are the world over. the same. on key global categories such as burger, pizza, chicken and While the humble handheld has its Other places where burgers are beverage. origins in the U.S.—where a majority popular include Mexico, where 63% of global burger chains are of consumers report ordering one Learn more here. headquartered—the country is not occasionally, as well as Canada, where burgers are most popular with Colombia and Malaysia, all tied at consumers. That distinction belongs 60%. to the Philippines, where 68% of Markets where burgers get the least consumers order a burger at least love are Thailand (28%) and Japan occasionally when dining out. (40%). Americans, though, are not far Technomic’s new Global Menu behind, as 67% say they like to grab Image Source: Shutterstock Base: 8,704 global consumers ages 18+ Source: Technomic Global Foodservice Navigator Program © 2021 Technomic, Inc. 6
WAN T M O R E I N S I G H T S ? Since 1966, we have You can get this Ignite Company Ignite Menu produced in-depth See where restaurant chains Pinpoint the latest menu trends report delivered to are, how many units they have and see what’s on the horizon. research focused on the you bi-weekly! and how well they’re doing. Explore>> Explore>> foodservice industry. Sign up here>> We provide insights into consumer, industry and menu trends in the U.S., Canada and 23 countries around the world. Our team of experts helps leaders Ignite Consumer Global Foodservice in the industry make complex Get to know your customers’ Navigator business decisions, set strategy customers through 60+ attributes Understand the global industry, and stay ahead of the curve. and visit occasion metrics. from menu trends to consumers, Explore>> in 25 countries. Explore>> Have questions about this report? Reach out to us today. 312-876-0004 info@technomic.com technomic.com © 2021 Technomic, Inc.
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