Ideas Drive Change Understanding My Contribution and the value of employee ideas - Balfour Beatty

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Ideas Drive Change Understanding My Contribution and the value of employee ideas - Balfour Beatty
Ideas Drive Change
Understanding My Contribution and the value of
employee ideas
Ideas Drive Change Understanding My Contribution and the value of employee ideas - Balfour Beatty
Understanding My Contribution

                                                        Ideas Drive Change                                                                                                                1   What is MyC about?
                                                                                                                                                                                                                                                                              Changing the company for the better
                                                        Microsoft didn’t invent the ‘mouse’; James Watt didn’t invent the                                                                     My Contribution is Balfour Beatty’s engagement programme for
                                                        steam engine and Thomas Edison didn’t come up with the lightbulb.                                                                     employee led business change. It harnesses the latent potential
                                                        What they did do was to relentlessly focus on improving what there                                                                    of thousands of employees’ ideas to improve the ways in which
                                                        already was. They challenged what was ‘good’ and wouldn’t accept                                                                      they collaborate and work together every day.
                                                        anything less than great.                                                                                                             My Contribution is about people and engagement, with individuals
                                                        In doing so, they transformed their ideas into truly revolutionary        MyC even                                                    stepping forward with their ideas and energy to help build a better
                                                                                                                                            ts
                                                        innovations.                                                              across the are held                                         business - a stronger, more resilient organisation.
                                                                                                                                            business                                                                                                                                                                          And We
                                                                                                                                                                                                                                                                                                                                                                   ’re Off!.
                                                                                                                                                                                                                                                                                                                                                                                   ..
                                                        The 2020s present the construction industry with challenges on a                                                                      These ideas drive change, making the business more efficient,
                                                        scale not seen before. The necessary drive to be safer and far more                                                                   safer and ultimately a better place to work.
                                                        sustainable. Meeting skills shortages and increasing productivity.                                                         tter
                                                        Leapfrogging from 19th Century construction techniques to what we                                              park” Newsle                                                                                                                We’re und
                                                                                                                                                                                                                                                                                                 ready and er way with the

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                                                        will be able to do - in what already promises to be the Digital Decade.
                                                                                                                                                                                              Why was My Contribution
                                                                                                                                                                                                                                                                                                                                                     business      bringing
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                                                        Our experience at Balfour Beatty is that we employ people who
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                                                        believe that we can do things better – and we provide them with the                                                                                                                                                                        Get Invo to
                                                                                                                                                                                                                                                                                                           lved!
                                                        means to share their ideas for change and turn them into actions
                                                        through My Contribution.                                                                                                              Across companies, employees first-hand experience and knowledge
                                                                                                                                                                                                                                                                                                       atty
                                                                                                                                                                                              can invariably identify the need for change, however, they often                        across Balfour Be
                                                        What is crystal clear is that the ideas and the enthusiasm are there                                                                                                                                          MyC is launched
                                                                                                                                                                                              don’t have the means to take the next steps and implement any                      UK and Ireland
                                                        for positive change and innovation: we just need to provide the
                                                        culture, the opportunity and the focus.                                                                                               improvement.

                                                        There is inherent potential and opportunity within our industry that                                                                  My Contribution is the empowering way through which employees
                                                        could be greatly multiplied if we act as a connected industry,                                                                        can take the necessary direct action, working together to deliver
                                                        collaborating on innovation to truly transform our business, our                                                                      their ideas.
                                                        industry and the benefits we bring to society.                                                                                        My Contribution addresses the opportunity for idea development
                                                        Over the next few pages is further detail on My Contribution at                         The MyC
                                                                                                                                                        po                                    head on with the potential thinking and impact it delivers
                                                                                                                                               to MyC m rtal gives access                     summarised in the words of Balfour Beatty Group Chief Executive,
                                                        Balfour Beatty, what it is, why we do it, how we do it and the                                  aterials a
                                                                                                                                                                  nd news
                                                        benefits it can bring.                                                                                                                Leo Quinn: “Together we are building a stronger business from the
                                                                                                                                                                                              inside out - when it comes to identifying ways of improving our
                                                                                                                                                                                              business, who better to ask than all our people?”

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                                                                                 What we measure:
                                                                                                                                                                                                                                                                    Better Place
                                                                                     Cash In                                                     Cost Out                                         Time Saved                                                        To Work
Ideas Drive Change Understanding My Contribution and the value of employee ideas - Balfour Beatty
Understanding My Contribution

                                                  3                              How does                                                                                                       4   What drives
                                                                                 My Contribution work?                                                                                              My Contribution?
                                                                                 My Contribution uses Microsoft Yammer and the Sideways 6                                                           From the leadership – right across the company, the clear
                                                                                 idea platform as the means of engagement, enabling                                                                 message to employees is that everyone is empowered to submit
                                                                                 employees to submit their idea using #idea and other relevant                                                      their own ideas to bring about positive change – a key message
                                                                                 hashtags to identify specific subject areas.                                                                       being – ‘Go On! Get Involved!’
                                                                                                                                                                                                                                                                                              Every employee can get involved,
                                                                                 Across the company more than 400 volunteer employees have                                                          Anyone can take the initiative, step forward and submit their idea
                                                                                                                                                                                                                                                                                                          wherever they work
                                                                                 stepped forward to form ‘Team MyC’ – undertaking special                                                           as to how something might work better and what benefits will be
                                                                                 roles to assess and where appropriate progress ideas through                                                       delivered. Wherever possible, idea contributors are directly
                                                                                 to delivery.                                                                                                       involved in the idea implementation, with the relevant support.
                                                                                 Within Team MyC are MyC Leads, who collaborate with                                                                As well as submitting their own ideas, through Yammer
                                                                                 employees on idea development , MyC Ambassadors                 More than 400 volunteers have stepped              employees can comment on or like ideas of others, collaborating
                                                                                                                                                  forward to take up roles in Team MyC
                                                                                 promoting My Contribution as a whole and MyC Subject                                                               with colleagues to help ideas move forward, whilst others run
                                                                                                                                                                                                                                                                                      Working
                                                                                 Experts and MyC Decision Makers who help evaluate and                                                              “YamJams” on Yammer or hold Idea Workshops on a chosen                                    together
                                                                                                                                                                                                                                                                                                       ideas are
                                                                                                                                                                                                                                                                                                                 develope
                                                                                 measure the impact ideas will potentially have.                                                                    theme to crowdsource thinking on a specific issue.                                                                   d

                                                                                                                                                                                                    Every day My Contribution is 100% results focussed. Open
                                                                                                                                                                                                    dashboards are shared across the business providing the ability
                                                                                                                                                                                                    to drill down to function, business unit and project level, showing
                                                                                                                                                                                                    the number of ideas raised and progressed, with statistics on the
                                                                                                                                                                                                    actual results and benefits that have been delivered.

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                                                                                 MyC: Looking at the numbers
                                                                                              Thousands                                             Thousands                                         Thousands                                                         400 Team MyC
                                                                                              Of Ideas!                                             Of Likes                                          Of Comments                                                       Volunteers
Ideas Drive Change Understanding My Contribution and the value of employee ideas - Balfour Beatty
Understanding My Contribution

5   Who gets involved?                                                                                                         7       When does
                                                                                                                                                                                                                              about team
                                                                                                                                                                                                                                        work
    Everyone is encouraged to get involved in My Contribution and it is                                                                My Contribution stop?                                               My Co
                                                                                                                                                                                                                ntribut
                                                                                                                                                                                                                       ion is

    often a standard item on meeting agendas, where managers, leaders
    and teams discuss progress, updates on ideas and share success                                                                     Essentially it doesn’t, since My Contribution continues to
    stories. The business Executive Committee also explore My                                                                          become part of the culture of Balfour Beatty and established as
    Contribution progress and developments every week on the Group                                                                     the way people communicate, build ideas and work better
    Chief Executive’s Pulse call.                                                                                                      together.
                                                                                        A MyC Cake promotes engagement!
    My Contribution really is open to all and is supported at every level                                                              My Contribution engagement is now also part of the annual
    within the business, with Group Chief Executive Leo Quinn delivering                                                               Personal Development Review (PDR) process undertaken with
    his own idea to replace taxi rides or parking costs for Heathrow airport                                                           individual employees and their managers. As part of this
    with taking the bus shuttle service from close to the offices - an idea                                                            process employees are able to highlight how they have been
    that can potentially save £000’s per annum.                                                                                        part of My Contribution in any way.

    Inclusive engagement is critical, so for the more than 4,000 employees
    based on construction sites who do not have digital identities, idea                                                                                                                                                People working together are building
                                                                                                                                                                                                                                  Balfour Beatty
    cards are provided whilst project site digital solutions for these sites

                                                                                                                               8
                                                                                           Every off
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                                                                                                                                        What do employees think about
                                                                                                                    aterials

                                                                                                                                       My Contribution?
6   What has My Contribution
                                                                                                                                       Employees are surveyed on a regular basis and the quotations below are taken from
    achieved so far?                                                           An employee rece
                                                                                                ives a Gold Awar
                                                                                      for his engagemen
                                                                                                         t
                                                                                                                d
                                                                                                                                       employee perspectives on the effectiveness of My Contribution.
    In February 2021 it will be 2 years since the new launch of My
    Contribution – in which we have seen significant benefits delivered to
    the business from the power of employee ideas.                                                                                 “Putting staff in touch with people whom                      “..people progress an idea they may have
                                                                                                                                    they may never have met or spoken to                          previously kept to themselves for lack of
    More than 6,600 ideas have been submitted with those implemented                                                                      allows ideas to flourish…”                                  knowing who to best pitch it at.”
    so far achieving over £22 million in cost savings and more than 54,000
    hours of saved time.
                                                                                                                                                           “….there is a buzz about MyC”
    Ideas have received over 42,000 comments with a MyC Zero Harm
    campaign in October 2019 resulting in over 560 ideas for safety                                                            “The discussion and delivery of         “The MyC Team acting as a                 “Great way to see what other
    improvements, and our Bouncing Back campaign in 2020 in response to                                                          the idea all happened very          central hub for staff connections          SBU’s are doing and networking
    COVID-19 generating more than 550 ideas in a week.                                                                             naturally and quickly”                      is brilliant.”                    with the wider BB community.
    Balfour Beatty, is a large and dispersed business with over 40 offices
    and more than 560 construction sites. A further achievement of My                                                                “Its an effective way of                                                     “Loving the ideas being
    Contribution is how employees are able to collaborate with colleagues                                                           implementing ideas and            “Weekly Spark updates – a great          generated and the engagement
    they would not usually work with, in different functions or                                                                    improving ways we work,            idea to catch up in what is new.”        across the business – creating
    geographical locations – often physically seeing the difference that            Gold                                              whilst saving money.”                                                        a real buzz and vibe”
    this knowledge sharing and collaboration is making to our business,                  Awar
                                                                                              ds r
                                                                                         contri ecognise p
    every day.                                                                                 bution       a
                                                                                                      achie rticular
                                                                                                           veme
                                                                                                                nts                                    “The build and roll out has been impressive.”
Ideas Drive Change Understanding My Contribution and the value of employee ideas - Balfour Beatty
£96                                                             £15,12
                                       3 Day 00 &                                                         Saved4
                                            s Save
                                                         d

Solar Powered Savings                                        Cleaning Up
                         David Bacchus’ idea of using                                 Sam Johnson’s simple idea
                         solar powered lights as a                                    to switch contracts for the
                         temporary replacement for                                    cleaning and maintenance of
                         Navigation Lights removed                                    project site uniforms for the
                         the need for any cabling,                                    BBGE Plant Facility delivered
                         saving £9600 of costs and 3                                  a cash saving of £15,124.
                         days of time.

                                             £185K                                                    Better
                                                                                                             P
                                            Saved                                                      to Wo lace
                                                                                                             rk.

Drainage Challenge                                           Sound Monitoring
                          When Jonathan Cochrane’s                                     Through sourcing and using
                          team proposed a change                                       innovative sound ear
                          from the existing highway                                    monitoring systems, the team
                          drainage design of near road                                 on the Waterworks Bridge
                          gullies on the Lower Early                                   project in Stratford were able
                          Way Dualling Project to use                                  to alert operatives when
                          combined drainage curbs                                      parameters were reached,
instead, they realised a £185K saving on the project.        enabling safety mitigation controls or potentially
                                                             eliminating noise by using alternative methods.

                                          675 Ho                                                        975 Ho
                                                 u                                                             u
                                           Saved rs                                                      Saved rs

Driving Change                                               Quick Revision
                         Gemma Heasman delivered a                                    Sally Coultas-Paul delivered
                         saving of 675 hours of                                       a saving of 975 hours through
                         unnecessary journey time                                     her idea of creating a weekly
                         when she delivered on her                                    non-completion list on
                         idea of combining the legal                                  projects. This enabled quick
                         requirement for downloading                                  revision of these tasks and
                         each HGVs tachograph data                                    for trends to be identified
with the regularly scheduled preventative maintenance                                 and actioned.
inspections.
Ideas Drive Change Understanding My Contribution and the value of employee ideas - Balfour Beatty Ideas Drive Change Understanding My Contribution and the value of employee ideas - Balfour Beatty Ideas Drive Change Understanding My Contribution and the value of employee ideas - Balfour Beatty Ideas Drive Change Understanding My Contribution and the value of employee ideas - Balfour Beatty Ideas Drive Change Understanding My Contribution and the value of employee ideas - Balfour Beatty
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