Ideas Drive Change Understanding My Contribution and the value of employee ideas - Balfour Beatty
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Understanding My Contribution Ideas Drive Change 1 What is MyC about? Changing the company for the better Microsoft didn’t invent the ‘mouse’; James Watt didn’t invent the My Contribution is Balfour Beatty’s engagement programme for steam engine and Thomas Edison didn’t come up with the lightbulb. employee led business change. It harnesses the latent potential What they did do was to relentlessly focus on improving what there of thousands of employees’ ideas to improve the ways in which already was. They challenged what was ‘good’ and wouldn’t accept they collaborate and work together every day. anything less than great. My Contribution is about people and engagement, with individuals In doing so, they transformed their ideas into truly revolutionary MyC even stepping forward with their ideas and energy to help build a better ts innovations. across the are held business - a stronger, more resilient organisation. business And We ’re Off!. .. The 2020s present the construction industry with challenges on a These ideas drive change, making the business more efficient, scale not seen before. The necessary drive to be safer and far more safer and ultimately a better place to work. sustainable. Meeting skills shortages and increasing productivity. tter Leapfrogging from 19th Century construction techniques to what we park” Newsle We’re und ready and er way with the yC “S My Con accessible thro brand new My ed The M eryone updat tribution ugh Yam Con packed mer. Sign tribution prog fresh idea with new way up for Yam ramme yC Kits s to shap s of mer - all e the futu working, shar and discover re of our ing and will be able to do - in what already promises to be the Digital Decade. Why was My Contribution business bringing Go On. . v Team M volunteers Get Involv e 2 keeps ed! Not on Yamme he You’re missin r yet? equip t g out on all the My Contri latest Balfour Beatty Just go bution activit news and to www. y! yammer.com Our experience at Balfour Beatty is that we employ people who email addre , enter ss and click your Balfour Beatty An oppo sign up. launched? rtunity P1 V1 28.01.19 believe that we can do things better – and we provide them with the Get Invo to lved! means to share their ideas for change and turn them into actions through My Contribution. Across companies, employees first-hand experience and knowledge atty can invariably identify the need for change, however, they often across Balfour Be What is crystal clear is that the ideas and the enthusiasm are there MyC is launched don’t have the means to take the next steps and implement any UK and Ireland for positive change and innovation: we just need to provide the culture, the opportunity and the focus. improvement. There is inherent potential and opportunity within our industry that My Contribution is the empowering way through which employees could be greatly multiplied if we act as a connected industry, can take the necessary direct action, working together to deliver collaborating on innovation to truly transform our business, our their ideas. industry and the benefits we bring to society. My Contribution addresses the opportunity for idea development Over the next few pages is further detail on My Contribution at The MyC po head on with the potential thinking and impact it delivers to MyC m rtal gives access summarised in the words of Balfour Beatty Group Chief Executive, Balfour Beatty, what it is, why we do it, how we do it and the aterials a nd news benefits it can bring. Leo Quinn: “Together we are building a stronger business from the inside out - when it comes to identifying ways of improving our business, who better to ask than all our people?” My An op Co e an ntri but portu han Idea, b io nity forwa for everyo d it u to yo t don’t ur S h ite S ave an n Id upe e rvis mail ad ea C rd the n or, P ir idea e to put d roje ress, ju ct Le st ard ad o use th r loc is al M card, yC A pop it mba in ssad the or. My Contribution is promoted everywhere s No Yes Emai Mob l / ile What we measure: Better Place Cash In Cost Out Time Saved To Work
Understanding My Contribution 3 How does 4 What drives My Contribution work? My Contribution? My Contribution uses Microsoft Yammer and the Sideways 6 From the leadership – right across the company, the clear idea platform as the means of engagement, enabling message to employees is that everyone is empowered to submit employees to submit their idea using #idea and other relevant their own ideas to bring about positive change – a key message hashtags to identify specific subject areas. being – ‘Go On! Get Involved!’ Every employee can get involved, Across the company more than 400 volunteer employees have Anyone can take the initiative, step forward and submit their idea wherever they work stepped forward to form ‘Team MyC’ – undertaking special as to how something might work better and what benefits will be roles to assess and where appropriate progress ideas through delivered. Wherever possible, idea contributors are directly to delivery. involved in the idea implementation, with the relevant support. Within Team MyC are MyC Leads, who collaborate with As well as submitting their own ideas, through Yammer employees on idea development , MyC Ambassadors More than 400 volunteers have stepped employees can comment on or like ideas of others, collaborating forward to take up roles in Team MyC promoting My Contribution as a whole and MyC Subject with colleagues to help ideas move forward, whilst others run Working Experts and MyC Decision Makers who help evaluate and “YamJams” on Yammer or hold Idea Workshops on a chosen together ideas are develope measure the impact ideas will potentially have. theme to crowdsource thinking on a specific issue. d Every day My Contribution is 100% results focussed. Open dashboards are shared across the business providing the ability to drill down to function, business unit and project level, showing the number of ideas raised and progressed, with statistics on the actual results and benefits that have been delivered. d bmitte build 0th idea su rated! e s can help ss The 3,0 0 is cele b e e Employ althier busin a he My If yo Co ntri “Your ideas can help uh box ave an , or han Idea, b but Meetings include My Contribution updates Your d it u to y t don’t our io Site have a n Id e nam n Sup ervis email a e: or, P ddre change our company” The roje s you Balfo ct L s, just u wor ur Bea ead s k on tty pr or lo and ca My oj loca ect Your tion: Co ntri Site Line M Sup an ervi ager / sor: but e an Do yo han Idea, b mob u have d it u to yo t don’t ur S io h ite S ave an n Id ile rece you an emai ive co are ha ntac ppy l or upe e rvis mail ad or, P d ea C t thro to ugh? roje ress, ju ct Le st ard ad o use th r loc is 1 Wha and t is your No Yes Emai al M card, ho mak w will idea Mob l / it yC A pop it Group Chief Executive Leo Quinn o subm e mba in wor somet it ile ssad the k be hi tter? ng ready t or. delivering on his idea Ge tting entry No a card Yes Emai Mob l / ile MyC: Looking at the numbers Thousands Thousands Thousands 400 Team MyC Of Ideas! Of Likes Of Comments Volunteers
Understanding My Contribution 5 Who gets involved? 7 When does about team work Everyone is encouraged to get involved in My Contribution and it is My Contribution stop? My Co ntribut ion is often a standard item on meeting agendas, where managers, leaders and teams discuss progress, updates on ideas and share success Essentially it doesn’t, since My Contribution continues to stories. The business Executive Committee also explore My become part of the culture of Balfour Beatty and established as Contribution progress and developments every week on the Group the way people communicate, build ideas and work better Chief Executive’s Pulse call. together. A MyC Cake promotes engagement! My Contribution really is open to all and is supported at every level My Contribution engagement is now also part of the annual within the business, with Group Chief Executive Leo Quinn delivering Personal Development Review (PDR) process undertaken with his own idea to replace taxi rides or parking costs for Heathrow airport individual employees and their managers. As part of this with taking the bus shuttle service from close to the offices - an idea process employees are able to highlight how they have been that can potentially save £000’s per annum. part of My Contribution in any way. Inclusive engagement is critical, so for the more than 4,000 employees based on construction sites who do not have digital identities, idea People working together are building Balfour Beatty cards are provided whilst project site digital solutions for these sites 8 Every off are being trialled. ice has rece ived support m MyC What do employees think about aterials My Contribution? 6 What has My Contribution Employees are surveyed on a regular basis and the quotations below are taken from achieved so far? An employee rece ives a Gold Awar for his engagemen t d employee perspectives on the effectiveness of My Contribution. In February 2021 it will be 2 years since the new launch of My Contribution – in which we have seen significant benefits delivered to the business from the power of employee ideas. “Putting staff in touch with people whom “..people progress an idea they may have they may never have met or spoken to previously kept to themselves for lack of More than 6,600 ideas have been submitted with those implemented allows ideas to flourish…” knowing who to best pitch it at.” so far achieving over £22 million in cost savings and more than 54,000 hours of saved time. “….there is a buzz about MyC” Ideas have received over 42,000 comments with a MyC Zero Harm campaign in October 2019 resulting in over 560 ideas for safety “The discussion and delivery of “The MyC Team acting as a “Great way to see what other improvements, and our Bouncing Back campaign in 2020 in response to the idea all happened very central hub for staff connections SBU’s are doing and networking COVID-19 generating more than 550 ideas in a week. naturally and quickly” is brilliant.” with the wider BB community. Balfour Beatty, is a large and dispersed business with over 40 offices and more than 560 construction sites. A further achievement of My “Its an effective way of “Loving the ideas being Contribution is how employees are able to collaborate with colleagues implementing ideas and “Weekly Spark updates – a great generated and the engagement they would not usually work with, in different functions or improving ways we work, idea to catch up in what is new.” across the business – creating geographical locations – often physically seeing the difference that Gold whilst saving money.” a real buzz and vibe” this knowledge sharing and collaboration is making to our business, Awar ds r contri ecognise p every day. bution a achie rticular veme nts “The build and roll out has been impressive.”
£96 £15,12 3 Day 00 & Saved4 s Save d Solar Powered Savings Cleaning Up David Bacchus’ idea of using Sam Johnson’s simple idea solar powered lights as a to switch contracts for the temporary replacement for cleaning and maintenance of Navigation Lights removed project site uniforms for the the need for any cabling, BBGE Plant Facility delivered saving £9600 of costs and 3 a cash saving of £15,124. days of time. £185K Better P Saved to Wo lace rk. Drainage Challenge Sound Monitoring When Jonathan Cochrane’s Through sourcing and using team proposed a change innovative sound ear from the existing highway monitoring systems, the team drainage design of near road on the Waterworks Bridge gullies on the Lower Early project in Stratford were able Way Dualling Project to use to alert operatives when combined drainage curbs parameters were reached, instead, they realised a £185K saving on the project. enabling safety mitigation controls or potentially eliminating noise by using alternative methods. 675 Ho 975 Ho u u Saved rs Saved rs Driving Change Quick Revision Gemma Heasman delivered a Sally Coultas-Paul delivered saving of 675 hours of a saving of 975 hours through unnecessary journey time her idea of creating a weekly when she delivered on her non-completion list on idea of combining the legal projects. This enabled quick requirement for downloading revision of these tasks and each HGVs tachograph data for trends to be identified with the regularly scheduled preventative maintenance and actioned. inspections.
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