How to Supercharge Your KBB Business in 2021 - KBB Leads

Page created by Linda Manning
 
CONTINUE READING
How to Supercharge Your KBB Business in 2021 - KBB Leads
Supercharge Your KBB Business in 2021

How to Supercharge Your
  KBB Business in 2021
How to Supercharge Your KBB Business in 2021 - KBB Leads
Supercharge Your KBB Business in 2021

                    Introduction

Covid-19 has changed the face of business as we know it. The
kitchen, bedroom and bathroom sector has been no exception.
Gone are the days when a client could visit you in a showroom.
Even if it were possible, social distancing, sanitising and masks
are enough to put a downer on the experience.

It’s fortunate that the industry has managed to stay afloat
through our friends like Virtual Worlds. VR and 4D CAD design
haven’t just helped aid the KBB sector. They’ve enhanced
the experience.

Increasing sales and taking risk out of the
equation by showing what you’re buying
before you do has only proved the
sustainability of the KBB sector
in a digital world.
How to Supercharge Your KBB Business in 2021 - KBB Leads
Supercharge Your KBB Business in 2021

  This guide is here to show the KBB sector that online marketing
  is the way forward. You may be interested in increasing your
  ratings across Google.

  Basic understanding of social media could be your desire.
  Perhaps simply understanding the basics of content creation will
  help your business grow.

  Whatever your needs, KBB Leads are here
  to show you that your business can come
  out of 2020 not only surviving but thriving.

If you’re interested in developing high quality
leads across the KBB sector then read on!
How to Supercharge Your KBB Business in 2021 - KBB Leads
Supercharge Your KBB Business in 2021

         Leads Leads Leads

At KBB Leads we put our experience to the test. Years of
research, experimenting and trial and error all mean one thing.
We know how leads work...

What happens if I don’t have enough
leads?
The wheel stops turning. Less leads mean less interest. Less
interest means less sales. Less sales mean less work. You
see where I’m, going… Leads are often the lifeline that a KBB
business depends on.

What happens if I have too many leads?
This seems like a great problem to have. Sadly it’s not. Being
oversubscribed is pointless if you handle it the wrong way.
Not all leads turn into paying clients. A lead could simply be
someone who has viewed your site before shopping elsewhere.
This means that your queue of customers could be full of those
who have no real interest in your services.
How to Supercharge Your KBB Business in 2021 - KBB Leads
Supercharge Your KBB Business in 2021

What’s the solution?
It’s the Goldilocks conundrum. A KBB business can’t be too hot
because it won’t be able to keep up with the clients who are
worth the time. If the feed of leads is too cold then it could be in
real danger. The trick is to find the spot that’s just right.

How do I find the ‘goldilocks spot’?
With a little help from us. We are specially tailored to the kitchen,
bedroom and bathroom sector. We know how it works. Not
only this but our pay per appointment system means that we
can deliver our clients with high-quality leads that have already
made progress down the funnel. With our help, you needn’t be
treading water or burnt out.
How to Supercharge Your KBB Business in 2021 - KBB Leads
Supercharge Your KBB Business in 2021

         Online Marketing

Traditional methods such as word of mouth and newspaper
ads used to be great. But they’ve become limiting. As the world
becomes digital, the KBB sector needs to grow, adapt
and change.

Digital marketing has stayed safe during the pandemic. Reaching
customers through search engines and social media has never
been more important. Statistics prove this alone.

Studies show that 28% of online activity happens on social
media. Imagine that. Ignoring this platform would be insanity!
What’s more, content has become king. According to
Wordstream, using videos on landing pages will increase
conversions by 86%
How to Supercharge Your KBB Business in 2021 - KBB Leads
Supercharge Your KBB Business in 2021

  The opportunity is out
  there and it’s vital we
       plan for it.

                                        We have to know what we
                                        want for our businesses and
                                        tailor our online marketing to
                                        meet those needs. The world
                                        wide web has been developed
                                        to help businesses grow.
                                        However, a simple Facebook
                                        page won’t work alone.

                                        The following guide is designed
                                        to help you. By the end, you
                                        should have a foundational
                                        understanding of online
                                        marketing and be confident in
                                        taking your first steps towards
                                        everything the online market
                                        has to offer.
How to Supercharge Your KBB Business in 2021 - KBB Leads
Supercharge Your KBB Business in 2021

                    Facebook Ads

 Ever used Facebook? If you’re one of the lucky 1.86 billion who
 have then you’ve probably seen a Facebook ad.

 You know, those videos and images that seem to be tailored to
 your interests. My Facebook feed always shows me takeaway
 delivery apps. I’ve got a strange feeling it’s going to point out
 nearby gyms soon!

Not only are these ads fun and innovative but
        they’re also a game-changer.

                    Here’s why:
How to Supercharge Your KBB Business in 2021 - KBB Leads
Supercharge Your KBB Business in 2021

What is Facebook Advertising?
Facebook advertising is a promotional tool. This method is a
brilliant way to get exposure for your brand, increase likes and
even sell new KBB.

How does it work?
Facebook allows you to pick who you wish to view your advert
based on things like age, gender, location, likes and dislikes. You
can also import data from your current audience (if you already
have one) and create a brand ‘lookalike’.

Will it work?
These ads reach people
through repeated exposure. If
a potential client checks their
news feed a few times a day
they will repeatedly see your
ad. This is dependent on the
specifications, of course.
How to Supercharge Your KBB Business in 2021 - KBB Leads
Supercharge Your KBB Business in 2021

Is it cost-effective?                   Let’s talk about
Yes, and you have plenty
                                        Dave.
of control over it. You set
                                        Say Dave enjoys long
your own budgets, limits
                                        walks on the beach... But
and base your payments
                                        he also is 35, lives in central
on clicks or impressions.
                                        Manchester and is looking
                                        for a professional KBB
                                        retailer to help him build his
                                        dream home. If your target
                                        specification matches Dave
                                        there is a good chance your
                                        ad will appear on his news
                                        feed (probably among the
                                        ads for beach resorts). Not
                                        only this but depending on
                                        the specification your ad will
                                        repeatedly show up for Dave
                                        every time he checks it.
                                        Now that’s good exposure!

How can I tell if my
ad is successful?
By using the Facebook insights
tool you can see first hand
how well the ad is doing and
learn from it. By watching its
performance you can see what
needs to be done and how to
improve it.
Supercharge Your KBB Business in 2021

                Did you know?

      Facebook ads are also connected to
      Instagram ads. This means you can
       reach audiences on two platforms
      with the same campaign. Talk about
              two birds one stone!
Supercharge Your KBB Business in 2021

                 Facebook Pixel

  The Facebook Pixel is the tool you use to squeeze every penny
  out of your social media budget. 80% of KBB businesses don’t
  use this. So even if you’re not running any campaigns right now,
  getting a Facebook Pixel is great preparation for when you do.

The Facebook Pixel can act as the all-seeing,
all-knowing eyes of your site. Here’s why:
Supercharge Your KBB Business in 2021

What is a Facebook Pixel?
A small piece of code embedded in a website’s header. Its job
is to track consumer’s habits and patterns. This lets us change
and adapt to create the ideal customer experience.

What does the
Facebook Pixel
consist of?
Facebook Pixels are split into
two kinds of events (actions)
you may want.

Standard events- Generic
codes copied from Facebook.
They are used for typical
actions such as purchases,
leads, add to cart, add to
Facebook, etc.

Custom events- Specific
actions a website owner wants
to include. These can add
rules to standard events. You
can also use them to furtherly
optimise your site.
Supercharge Your KBB Business in 2021

How does this help?
Facebook Pixels give you access to important information.
Looking at customer behaviour means you can find out what’s
working. You’ll learn how to do things better. Or, if everything is
going great, pat yourself on the back.

Facebook Pixels let us:
•   Track conversions
•   Retarget audiences
•   Create lookalike audiences
•   Optimize ads for conversions
Supercharge Your KBB Business in 2021

      Getting Started
     With Facebook Ads
          Manager
A great way for your ads to reach potential clients is by using
Facebook Ads Manager. This is a smart way to set up and
manage your ads whilst monitoring what you spend.

Before we get into that, here are some things to consider…
Supercharge Your KBB Business in 2021

Checklist for starting
a Facebook Ad
●• Who am I targeting?                  ●• What product or services am
                                         I specifically promoting?
●• ●How will they use the
 product?                               ●• ●What is their pain point, and
                                         what objections will they have?
●• ●What is the goal of
 the campaign?                          ●• Do I want leads, brand
                                         awareness, site traffic, sales or
●• Will they be a cold audience          something else?
 or a warm audience?

Objective on Facebook Manager
One of the first things Facebook Manager will ask you to do is
find the objective for your ad. You might want to spend some
time thinking about this because picking the wrong objective
could be deadly. Well… metaphorically.

Poor choices could harm the quality of your leads.
So choose wisely!
Supercharge Your KBB Business in 2021

                      Possible objectives
                           include:

                                    Reach

          ●Messages                         Lead generation

Engagement                                     Brand awareness

App installs                                        Conversions

Video views                                          Store visits

         Traffic                            ●Catalogue sales
Supercharge Your KBB Business in 2021

Target your audience
Remember, targeting audience’s habits as well as their
locations are key to reaching the right people. When taking
advantage of this you can find your audience through
residential properties (like home-owners) or even buying
habits and interests (like home and garden/renovation).

Pick your format
What’s your poison? Personally, I like seeing my ads in the
carousel style. But Facebook gives you a fine selection of
ways to present your ad. These include:

•   ●Carousel ads- Allows several videos and pictures
•    ●Collections- Open as a full-screen mobile experience
•     ●Single image
•      ●Canvas
•       ●Video ads

It always depends on the specific ad for what will work
best. But try to remember that video ads and carousel ads
generally do better.
Supercharge Your KBB Business in 2021

Now is the time
for action!
The call to action button is like the icing on the cake. This
indicates what you want your audience to do next. Choosing the
right call to action will help drive conversions and putting the
right copy in the right places will help people trust in you. Think
about this as finishing touches that really help drive you home.
Supercharge Your KBB Business in 2021

                   Google Ads

What are Google Ads?
Google ads are an advertising tool. The ads can be seen on
search engine results pages (SERPS) both above and below the
‘organic’ content. They’re also found on sites across the web
(search and display network).

How do they work?
Google uses methods like keywords to help pinpoint potential
clients. The idea is that if somebody searches for products and
services related to your company then you will appear at their
time of need.

When a search relating to your business takes place your ad
goes through an auction process. This calculates if it is the best
option out of all ads that use similar keywords. The ‘winning’
result is based on factors such as relevance, the ads quality and
how much you have bid on certain keywords.
Supercharge Your KBB Business in 2021

What kind of ads are on offer?
Videos, shopping ads and variations across the search and
display network all have potential to be Google ads.

Can I repeatedly target my audience?
Yes. Remarketing can help increase your conversion rates by
staying with potential clients who have visited your site even
after they’ve left.
Supercharge Your KBB Business in 2021

How much does it cost?
That’s up to you! Google ads allows you to set up a weekly or
monthly budget so you have complete control over how much
you put into your ad. You can also decide what you want to
base your payment on. This can include Pay Per Click (PPC),
Cost Per Click, Cost Per Impression and Cost Per Engagement.

                        There you have it!
Not bad right? The internet isn’t just funny cat videos and viral
memes. It’s also a fantastic advertising opportunity for the KBB
industry. Regardless of your company’s size, budgets and time
frames, even a small fish can thrive in a big pond!
Supercharge Your KBB Business in 2021

            Creating Online
               Content

Creating online content for your business builds trust. Simply
stating who you are doesn’t work. You need to show your clients
what you can do. A Google search is enough to prove this. The
majority of leading KBB sites are filled to burst with blogs, videos
and product demonstrations.

Here’s a few things you should take into account when creating
online content:
Supercharge Your KBB Business in 2021

Educate your audience
It may be tempting but your content shouldn’t simply directly
promote your business. You need to offer something of value.
Consider questions your clients may have and solve their
problems. Make it relevant, interesting and helpful.

Enhance your visibility
Content marketing and SEO go hand in hand. The more
you create for your business the more indexed pages there
are in search engines. Whilst plenty of content is useful, it’s
important to release it in a steady stream. That way there is no
information overload.
Furthermore, regular
posting gives clients
something to look
forward to.

Content equals conversation
Creating something of value and sharing it for free can inspire
others to do the same. This is ideal when it comes to social
media. People who gain interest in your content can become
ambassadors for your brand through liking, sharing, tweeting etc.
Supercharge Your KBB Business in 2021

Offer a call to action
Similarly to Facebook ads, encouraging clients to take a
step in the right direction can be a great way to take things to
the next level. This could be something as simple as offering
contact information at the end of a blog post.

A call to action is the perfect way to encourage clients
to make small commitments whilst reducing friction and
gaining clarity.

Creating online content is often overlooked because it doesn’t
necessarily directly generate sales. It’s vital that the KBB sector
learns to invest in creating materials and encourage a form of
dialogue in order to gain a strong level of trust between clients
and themselves.
Supercharge Your KBB Business in 2021

                     Google My
                      Business

First impressions count. You can
only make one.
Once upon a time, people were the face of a business. They
were the first line of defence. Good communication, trust
and transparency were what lead to a strong relationship.
Nowadays the values haven’t changed but the face has.

The arrival of the digital world means that a customer’s first
impression of a business begins online.

Google My Business is a fantastic way to ensure that
customers get the most out of this experience. Many people
simply see this as a way of displaying local information. But it’s
also a valuable tool.
Supercharge Your KBB Business in 2021

Here are some key tips to making the
most out of what Google My Business
has to offer.

Pick the category                       Utilise the
You want to make sure that
                                        description box
your services get the right
                                        Let them know just how great
representation. Google has
                                        you are. Use the description
a tendency to change their
                                        box to give them information
categories. Make sure you
                                        they would find most useful.
have picked the correct one.
Supercharge Your KBB Business in 2021

Choose a profile
picture
A simple welcoming smile at the
entrance of your showroom won’t
do the trick anymore! Use some
quality photography to showcase
your products and services.

                                        Respond to all the
                                        reviews
                                        Sadly, it’s human nature to
                                        focus on the negative. You
                                        need to combat this. Make sure
                                        you also respond to positive
                                        reviews of your business to
                                        show that all your customers
                                        feel valued.
Supercharge Your KBB Business in 2021

Make the most of                        Add value to the
posting                                 product section
Posting here is an ideal way            Listing products and services
to let your customers quickly           along with pictures is another
access information. What’s              excellent way to draw traffic
more, sharing valuable content          to your site.
on this platform could help
boost traffic to your site.             Utilising something as basic as
                                        Google My Business in a smart,
                                        cost-effective and professional
                                        way is an amazing way to give
                                        your business the right image.

                                        Don’t make it to be
                                        informative. Make it
                                        to be a statement.
Supercharge Your KBB Business in 2021

        A Word From KBB
         Leads Founder

Hi.

My name’s Jamie and I’m the founder of KBB Leads.

The job of myself and my team is to solve problems, add
value and deliver results across the kitchen, bedroom and
bathroom sectors.

At KBB Leads we do things differently. It’s our mission to
help 1000 KBB businesses grow their sales by double in 3
years. We do this through our tried and tested digital lead
generation formula which is underpinned by an extraordinary
client experience.

So far, KBB Leads has worked with more than 50 businesses and
generated leads worth over £10 million.

Our friends can confirm this. Zac Hildich from Alpha Quartz,
Derby recently achieved over £1 million in sales since joining us
three years ago.
Supercharge Your KBB Business in 2021

Not only this, but we’ve saved our clients from time wasters
and lost opportunity by offering our services on an exceptional
pay per appointment and pay per lead basis. This is because
all of our leads come with our unique email and telephone
verification software.

Traditional advertising is failing. TV ads and a shout out in the
paper don’t cut it anymore. KBB Leads understand this and want
to help the industry change, adapt and grow. Whether you want
higher search rankings across Google, exposure social media or
just hot leads, KBB Leads are here for you.

I hope that by reading this guide you have been able to add
value to your business.

                                                  Yours faithfully,
                                                            Jamie
You can also read