Guesthouse Management - VOCATIONAL SCHOOL - Build your future the INTEC way

VOCATIONAL SCHOOL
     Tourism and Hospitality

   Guesthouse
   Management

Build your future the INTEC way

Begin your studies in
Guesthouse Management today
and learn how to run your own
establishment successfully.

                With increasing tourism, and huge events
               such as the 2010 Soccer World Cup you
             can be assured that there will be a continued
           demand for guesthouse establishments.
        Learn the latest international trends and practises
      in this Guesthouse Management course. You may
     already have a guesthouse or bed and breakfast
    establishment of your own, or you might have
   recently made the decision to start one. Whatever
  your motivation, we are sure that the content of this
 course will enhance your success.

Course Structure
• Planning the Guesthouse
• Marketing the Guesthouse and Maintaining Customer Relations
• Operating the Guesthouse
 • Administration

Programme Type
The Guesthouse Manager programme is a Provider Programme.
INTEC offers three types of programmes, namely National
Qualifications, Provider Programmes, and Agent Programmes:
National Qualifications are credit bearing qualifications
registered on the NQF and accredited by a Quality
Assurance Body.
Provider Programmes are unique to INTEC and are designed
to increase and enhance your skills and knowledge within your
chosen field.
Agent Programmes are programmes and qualifications for
which INTEC offers tuition, but where INTEC does not issue
the final certificate (the agent body issues the final certificate).

For more information about the types of programmes that
INTEC offers, please see the INTEC General Brochure.

Guesthouse Management
Entrance Requirements
Grade 10 (Std. 8).

Course Duration
You should be able to complete this course within
12 months .

Course Content
Planning the Guesthouse
Many prospective guesthouse owners dream of running a
perfect establishment, but few consider the practical
implications of such a venture. In this module you will learn
more about the planning requirements before you open a
guesthouse, how to conduct market research, as well as how
to evaluate the opportunities in your area.
Key Topics
•   Introduction to Guesthouse Management
•   Personal considerations prior to establishing a guesthouse
•   The accommodation industry
•   Market research
•   Establishing primary requirements
•   Developing a SWOT analysis
•   Developing a business plan
•   Determining the style of business
•   Planning the physical layout of the business

Marketing the Guesthouse and Maintaining
Customer Relations
The long-term survival of your guesthouse business depends
on effective marketing. In this module you will learn more about
the principles of marketing, how to develop effective marketing
strategies, and how to maintain good customer relations. You
will also learn that an effective guesthouse is run like a business
− not a home from home.

Key Topics
•   The image of the guesthouse
•   Developing the marketing plan
    (product, place, price & promotion)
•   The accommodation industry
•   Market research
•   Customer relations and etiquette

Operating the Guesthouse
 The success of a guesthouse depends on thorough knowledge
of all guesthouse operations, such as food and beverage
operations and reception. In this module you will learn how to
set up guesthouse operations systems, and you will be given
the opportunity to practise actual tasks that you would perform
in a guesthouse.
Key Topics
•   General management of the guesthouse
•   Financial management
•   Marketing the guesthouse
•   Product management (rooms, food and beverage)
•   The purchasing function
•   Basic cost control

Guesthouse Administration
Many guesthouse owners neglect to maintain their business
records and accounts. In this module you will learn about the
essential records that guesthouse owners need to keep, in
order to run a successful business and to plan for the future.
Key Topics
•   The personnel function
•   Insurance
•   Statutory returns and membership to professional
    organisations
•   Product management (rooms, food and beverage)
•   Operational budgeting
•   Basic accounting

Assessment
You are required to hand in 1 written
assignment to the College.

Award
On successful completion of this course you will receive
your INTEC Certificate in Guesthouse Management.

   FREE Kit Items
  Enrol on INTEC's Home Study
  Certificate in Guesthouse
  Management, and receive:
  • your INTEC Creative file; and
  • a professional business
  folder.*

                          *INTEC reserves the right to change kit items.

     ADD ON OPTION
            SAVE up to 20%
     when you enrol on more than one course

 Consider adding the following courses to your Guesthouse
 Management course and extend your range of services.

 • Management
   Add Web Page Design to your Guesthouse
              course and start marketing
     your own guesthouse on the world wide
     web.

 • toAddyourProfessional Cookery or Catering
              Guesthouse Management
     programme and impress your guests
     when entertaining them.

From the Principal’s desk
Take your next step now!
Follow through on your decision to
enhance your life and your future prospects
by enrolling on INTEC’s Guesthouse
Management course today!

Why study with us?
•   Quality study material designed specifically for home-study.
•   The freedom to study at YOUR pace, where and when it suits YOU.
•   The widest range of courses for today’s world.
•   Free consultations with INTEC’s career counselling and
    development specialists.
•   Free study choice advice from INTEC’s Student Consultants.
•   The convenience of online enrolment, contact and advice.
•   Affordable, easy payment options.
•   Ongoing study support and individual attention from qualified
    tutors.

College Accreditation
INTEC College is committed to meeting legislative requirements
regarding accreditation and registration of private education
and training providers. We were among the first private education
and training providers to receive provisional accreditation from
Umalusi, the Council for Quality Assurance in General and Further
Education and Training.
INTEC College’s accreditation number is FET 00037 PA.
Our Student Consultants are only a phone call away. They are
trained to help you choose the course that’s right for you. Call
them now, or simply fill in the enclosed enrolment form and
mail it to INTEC College.
Wishing you every success in your studies and your future!

Dr. Chris Merts
Dean of Distance Education Development

    go to: www.intec.edu.za or email: info@intec.edu.za

    Call a Student Consultant:
    JOHANNESBURG               Tel:   011   712-2555      Fax:   011   712-2521
    CAPE TOWN                  Tel:   021   426-0626      Fax:   021   426-0771
    PORT ELIZABETH             Tel:   041   373-3771      Fax:   041   373-3688
    DURBAN                     Tel:   031   374-9700      Fax:   031   301-8184
    PRETORIA                   Tel:   012   352-9000      Fax:   012   322-6369

INTEC College (PTY) LTD FET 00037 PA is a member
of both the National Association of Distance Education
Organisations in South Africa (NADEOSA) and the
Association of Private Providers of Education, Training
and Development (APPETD).

15093A edition 10-07                                                       (E & OE)