GUEST INFORMATION - Clayton Hotels
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
GUEST INFORMATION
Welcome to Clayton Hotel
Manchester Airport
Thank you for choosing to stay with us, we wish you a pleasant stay. At Clayton Hotels,
we are committed to providing you, our guest, with the highest standards of hospitality.
It is our goal to ensure that your stay is an enjoyable and memorable experience. With this
in mind, we have prepared the following information to answer any questions you may
have.
ACCOMMODATION SERVICES DIAL 0
Our accommodation department will be pleased to assist you with requests for additional
toiletries, towels or pillows.
ADAPTORS DIAL 0
Adaptors may be purchased from the vending machine located in the hotel foyer. The vending
machine is coin operated only. For further assistance, please contact our Reception Desk.
AIRPORT/RAIL STATION TRANSFERS
Courtesy transport is available to the Airport and Airport Rail Station 24 hours daily. During peak
times this must be booked at Reception.
AIRPORT FLIGHT INFORMATION DIAL 0
There is an airport monitor in the lobby for current departures.
BANKING
Cash machine is located on the ground floor.
BATTERIES
We recycle your batteries free of charge. Please hand in used batteries to Reception.
CHECK IN FROM 2.00 P.M.
CHECK OUT UNTIL 12.00 NOON Late check out is available for an additional hourly
charge, please contact Reception for details or to book.
CHEMIST DIAL 0
Please ask for directions at Reception.CONCIERGE For assistance with Airport transfers, taxis, local information and car rentals, please contact Reception. COTS AND YOUNG GUESTS DIAL 0 Cots are available from the Accommodation Services offices, subject to availability and are free of charge. Contact Reception for further assistance. DOCTORS AND HOSPITALS DIAL 0 Information available at Reception. DRY CLEANING/LAUNDRY DIAL 0 This service is available Monday to Saturday with the exception of Bank Holidays. Please place your dry cleaning and laundry in the bag provided. To ensure that you get your cleaning back on the same day we would ask that you hand it in to Reception prior to 8.30 a.m. and it will be returned to you by 5.30 p.m. on the same day. EMERGENCY / FIRE In the event of an evacuation (continuous ringing bells) follow the fire evacuation route on the back of your bedroom door, leaving the hotel by the nearest exit. The fire assembly point is located at the front of the hotel and is signposted ‘Assembly Point A’. ESSENTIAL ITEMS Items such as dental and shaving kits may be purchased from the vending machine located in the hotel foyer. The vending machine is coin operated only. EXPRESS CHECKOUT Provided you have given all necessary check in data and have authorised the charging of your credit card – express checkout is available by just dropping your key at Reception. Please contact Reception for further details. FANS As and when required, fans are available from the Front Desk, subject to availability. FAX AND PHOTOCOPYING This service is available from Reception, charges may apply. FIRST-AID DIAL 100 Specific members of the hotel team are qualified to administer medical first-aid. Please contact the hotel operator if first-aid is required. For immediate assistance please call 100.
FITNESS SUITE
This is situated on the ground floor and may be used free of charge whilst resident. Please
sign in at Reception to obtain a key.
FOOD AND BEVERAGE
RESTAURANT DIAL 5507
BREAKFAST Monday to Friday 5.00 a.m. - 10.00 a.m.
Saturday & Sunday 5.00 a.m. - 11.00 a.m.
These times are subject to change on Bank Holidays and during
the Festive Season.
AVIATOR BAR
All sporting events will be shown on our big screens.
Food served daily 10.00 a.m. - 11.30 p.m.
Bar open Monday to Friday 8.00 a.m. - midnight.
Saturday, Sunday & Bank Holidays 10.00 a.m. - midnight
DINNER Monday to Sunday 5.30 p.m. - 10.00 p.m.
Last sitting is at 9.45 p.m.
The Grill Restaurant offers extensive seasonal à la carte menu.
We recommend you book a table in the restaurant on 5507.
GRAB AND GO BREAKFAST
When pre-ordered the night before, Grab and Go Breakfast boxes are available anytime from
the Front Office.
GUESTS WITH SPECIAL NEEDS
We have some dedicated adapted rooms for you, please ask at Reception.
HEATING
To keep the heating at your preferred level simply turn the temperature control device on the
top of the radiator.
HOSPITALITY FACILITIES DIAL 0
A hospitality tray is provided for your refreshment. Should you require a top up of tea, coffee,
milk or sugar sachets please contact Reception.INTERNET ACCESS Complimentary WiFi internet access is available throughout the hotel. A coin operated internet access station is located in the hotel foyer. Two computers and a printer are set up in the lobby as a pay as you use basis. ICE MACHINES An ice machine is situated on the ground floor. LOCAL ATTRACTIONS AND AMENITIES Information leaflets on all local attractions are available in the stand adjacent to Reception. LUGGAGE DEPOSIT DIAL 0 We can hold guests luggage in storage for a maximum of 24 hours free of charge. Please ask at Reception. MEETING ROOMS DIAL 0 We have extensive meeting room facilities. For more information and bookings contact Reception and ask for our duty manager. NEWSPAPERS Local and National newspapers are available daily at Reception. PARKING Parking is provided on a first come first served basis and is chargeable at £15 per night, overnight charges can be applied prior to departure. Please contact Reception for more information. POSTAL SERVICE There is a daily postal pick-up from the hotel at 3.30 p.m. This service is not available at the weekend. PUBLIC TRANSPORT Trains, buses and the Metrolink are available from Manchester Airport Station to connect you throughout the region and beyond. RESERVATIONS DIAL 0 For return or onward reservations please contact our Reception Team who will be delighted to help. We have hotels in many different locations. Alternatively visit claytonhotels.com
ROOM SERVICE DIAL 5510 Room service full menu is available 12.00 noon - 10.30 p.m. Light snack menu is available 24 hours. SECURITY Please ensure your bedroom door is firmly locked when leaving your room. You will be asked to sign for all items charged to your room along with the room number and name assigned to the room. The building has 24 hour CCTV surveillance. SMOKING Smoking is prohibited inside the building. Our smoking area can be found on the terrace adjacent to the bar. Please help us to comply with this legal requirement. STATIONERY DIAL 0 Writing paper and envelopes are available from the Reception. TAXI SERVICE DIAL 0 Reception will be pleased to order a taxi on your behalf. TELEPHONE Alarm/emergency DIAL 100 Manager on duty DIAL 0 Front desk/Reception DIAL 0 Restaurant DIAL 5507 To contact another room on the ground floor dial 57 then the room number. For all other rooms dial 5 then the room number. To access an outside line, including international calls dial 9 - you will not hear any dial tone. For assistance with any operator calls please dial 0, and Reception will be happy to transfer you. Please note that charges are levied for local, national and international calls with a minimum connection charge of 35p. TELEPHONE - INTERNATIONAL DIALLING CODES Dial Country Code + Area Code + Number Country Code Country Code Ireland 00353 Northern Ireland 048 USA Canada 001 Italy 0039 Australia 0061 Netherlands 0031 Belgium 0032 New Zealand 0064 France 0033 Switzerland 0041 Germany 0049 Spain 0034
TOURIST INFORMATION AND BROCHURES Available on display in the foyer and hotel Reception. TV LISTINGS All of our televisions are Freeview, with the exception of the executive rooms that feature full Sky TV. Live sporting events will be shown in the bar area. WAKE UP CALL Wake up calls are available from Reception, upon request. As we are an airport hotel we advise that you do set your own alarm of your own. There is also a small number of alarm clocks available at Reception. Please ask at Reception if you would like to make use of a device. Regrettably we cannot accept responsibility for any missed flights.
WHERE EVERY MOMENT MATTERS claytonhotels.com
You can also read
