GET STARTED WITH THE REAL PARTY PEOPLE - GETTING STARTED GUIDE - Soda City Sealers
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OUR MISSION Congratulations on your new business venture, and welcome to a community of real people, offering real solutions for real life. And yes, of course this also means a real earning opportunity. At Tupperware U.S. & Canada, we believe in the beauty of confidence. The confidence to be yourself. The confidence to be a successful entrepreneur while empowering others to do the same. You will be supported and understood by your community of Sales Force Members, and the Home Office Team, along the way. It is our business to better each other, not only by offering simple solutions for busy people, but by ensuring we are lifting one another with each step we take of our own. We hope you’re enjoying your first days as a Tupperware Consultant. This is the real deal. And this Getting Started Guide is meant to help you do just that—guide you through the challenges that may come, just like with any new adventure. Lean on your upline and family of Sales Force Members for tips and tricks, too—but when in doubt, flip this guide open. You can always give us a call, too, at 1-888-921-7395. With tuplove , Your Home Office Team THINK BIG. What is it you want to achieve: more free START SMALL. Make your contact list. Check out page 20 for tips on time, free products, debt-free lifestyle, maximizing your existing social networks. vacations or cars? Decide on your purpose for joining Tupperware and set your goals. BEGIN NOW. Start sharing the Opportunity! Becoming a party pro may come easier to some than others, but move at the pace that best suits you. Then, when you're ready, begin building your team. Others will see the fun you're having (and, of course, the perks) and want to jump on board, too! That's when the benefits for you start to increase even more. Think BIG, START small, begin NOW! We can’t wait to see where you will take the party.
TABLE OF CONTENTS think 4 ARE YOU READY TO PARTY? BIG. 6 REAL TUPPERWARE 8 WEB BOOST 10 MAKE A PLAN start 12 FIRST 30 DAYS small. 14 GET COOKING 20 BUILDING YOUR CONTACT LIST 22 TUPPERWARE ACCOUNTS 24 BEFORE THE PARTY 27 AT THE PARTY 28 AFTER THE PARTY begin 30 INCOME POTENTIAL NOW. 32 SHARE THE LOVE 34 YOUR PERKS 36 THE LINGO 38 PRODUCT WARRANTY
ARE YOU READY TO PARTY? WHERE WILL YOU TAKE THE PARTY? THESE ITEMS WILL HELP YOU PLAN FOR SUCCESS AND LOOK PROFESSIONAL AS YOU BRAND YOUR BUSINESS. INCLUDED WITH YOUR BUSINESS KIT, YOU RECEIVE: 1. G ETTING STARTED GUIDE that's this one! Refer to this booklet first to learn the ins and outs of your Tupperware business. You’ll find helpful tips to keep you partying way into the future! 2. DATEBOOK to capture important dates including family time and appointments. A full planner helps you remember how valuable your time is (and also makes you look a little busier when you first start scheduling parties). 3. 5 PARTY PLANNING FOLDERS Check out page 25 for full details. 4. CAREER GUIDE to learn the benefits of growing your Tupperware business into a career. 5. CONFIDENT START PROGRAM FLYER will help you learn more about ways to grow your kit. 6. 50 ORDER FORMS for the many, many orders you’ll be taking. 7. APRON It’s the mark of a true Tupperware professional! 8. BUSINESS KIT BAG to take your Date Me party tools on the go! 9. 2 0 CATALOGS to share with party guests. Place a label with your contact information on the back of each catalog. (not pictured) 10. 20 MONTHLY BROCHURES so you can share the latest great offers. (not pictured) 11. D ATING TOOLS for small Tupperware® products you can give to those agreeing to date you. These are provided based on what is offered in our most recent brochure. (not pictured) 4 TUPPERWARE | GETTING STARTED GUIDE
2 3 4 1 THE MORE, PARTY THE MERRIER! “Have you seen Tupperware lately? Their new products help you make fresh food, fast.” Scroll through Facebook, Pinterest, LinkedIn and all social media, Email and phone contacts to make your guest list. Who’s on your holiday card list? F.R.A.N.K. can help! FOR ADDED SHOCK VALUE, TELL THEM FRIENDS & FOLLOWERS IRL (in real life) and online ABOUT GRILLING IN THE MICROWAVE. Too many to count! “what, what, WHAAAAT?!?” PASS Use the blank space on the inside of the folder to list them all. _______________________________________ ___________________________________ RELATIVES Family forever! KEEP IT SIMPLE! _______________________________________ ___________________________________ INVITE YOUR FRANK LIST. _______________________________________ ___________________________________ GATHER INGREDIENTS: _______________________________________ ___________________________________ _________________________________________ _______________________________________ ___________________________________ _________________________________________ _______________________________________ ___________________________________ _________________________________________ ACQUAINTANCES Coworkers (present and past), clubs, community organizations, real estate agent, barista, hairdresser, etc. _______________________________________ ___________________________________ _________________________________________ _________________________________________ FUN / FOOD / FREEBIES _________________________________________ _______________________________________ ___________________________________ REMIND GUESTS HOW MUCH YOU’D _______________________________________ ___________________________________ LIKE TO SEE THEM Relax and enjoy catching up with your _______________________________________ ___________________________________ friends. The demo recipe will be prepared for you and your friends to taste test. _______________________________________ ___________________________________ Enjoy, the fresh taste of Tupperware! NEIGHBORS to the front, to the back and side to side—it’s like a line PARTY DATE & TIME: dance! And remember past neighbors, too! ________________________________________________ _______________________________________ ___________________________________ DEMO RECIPE: _______________________________________ ___________________________________ ________________________________________________ _______________________________________ ___________________________________ SHOPPING LIST: _______________________________________ ___________________________________ GET STARTED WITH THE ________________________________________________ KIDS’ CONTACTS Teachers, bus drivers, coaches, friends’ parents ________________________________________________ _______________________________________ ___________________________________ ________________________________________________ REAL PARTY PEOPLE _______________________________________ ___________________________________ COLLECT OUTSIDE ORDERS BY: ________________________________________________ _______________________________________ ___________________________________ CONSULTANT NAME AND CONTACT INFO: Ask your Consultant how long distance friends can attend online. ________________________________________________ G E T T I N G STAR T E D G U I D E ________________________________________________ facebook.com/tupperwareusca @tupperware @tupperwareusca tupperwareusca pinterest.com/tupperwareusca ©2017 Tupperware. All rights reserved. 2017-0162-30 EN Stock # 96824 • Ordering # 76765 South America. 5 6 7 1973 starts to party in Tupperware ©2017 Tupperware. All rights reserved. 2016-0163-30 EN • 95446 Your Tupperware Consultant & Telephone Number ROUND UP YOUR ORDER TO CHANGE LIVES* 1990 meal in i microw Round up your order to the next highest dollar and we’ll contribute the Tupper difference to the Tupperware Brands Foundation to support organizations like Boys & Girls Clubs of America and others. For more information about Tupperware Brands Foundation, visit tupperwarebrands.com and click on “Social Good.” 1954 i Customer Order Form i Host Name: Name Order Date Estimated Delivery 1952 into Canada. expands Tupperware Address Phone City, Town State Zip Code Cell Phone E-mail Dated a Party Date: STOR Direct-ship Order Item # Qty. Product Description Price Total Our Tupperware U.S. & Canada President Stein Ove Fenne Wishing you a CONFIDENT STA 8 stories that will inspire you to T for it, check out our Facebook p products, you can also make y The amazing thing is that by i Shipping & Handling Fee Food Total WELCOME a great way to begin NOW. I am interested in a party. Host/Consultant Direct - 10% of retail (min. US $4.50) Product Total friends, family or even your neig I am interested in a fundraiser. Alaska, Guam, Hawaii, (without food) Puerto Rico - 10% of retail planning your first demonstrati (min. US $5.70) Subtotal 1 I would like to know more your stomach “bubble” with exc ******************************************* S & H Fee to you right now is to think BIG about a sales opportunity FULL-TIME Customer Direct - 10% of retail plus $4.50 (min. US $5.75) Subtotal 2 packed with business-building t You have a powerful start-up sy in Tupperware. PART-TIME Sales Tax* TO THE PARTY Shipping and Handling Fees Food Tax** are taxable in all States except excitement that I ask you today Thank you for your order. for AK, DE, IA, ID, MA, MT, CFB Roundup*** business ownership following a NH, OK, OR, UT & WY. Please Order Total include Shipping and Handling and your timing is perfect. Tupp I offer three easy ways to pay: Fee on all orders including States & Canada. You have mad warranty replacement and Host *On Product Total Welcome to our exciting comm Discover Mastercard Visa Check Cash Gift Orders. (+S & H fee if applicable) WE Name on Card received by Exp. Date **On Food Total (if applicable) Signature Make check payable to: You the Buyer, may cancel this transaction at any time prior White - Consultant Yellow - Delivery Pink - Customer to midnight of the third business day after the date of this ©2014 Tupperware 96653 English 6/22/17 12:11 PM transaction. See the Right to Cancel on the back for an Ordering # 76930 explanation of this right. DELIVERY FOR REORDERS CAN TAKE UP TO NINE BUSINESS DAYS. If you need additional information, contact your recruiter or Customer Care (at 1-888-921-7395). GETTING STARTED GUIDE | TUPPERWARE 5
REAL TUPPERWARE PRODUCTS TO DEMONSTRATE We are the real deal. You’ve invested in the real, original Tupperware® products. And at Tupperware, we know teaching party guests the unbelievable, time-saving qualities of our products through demonstrations is our most valuable sales technique. Seeing is believing—so we’ve given you the tools to take your party on the road and wow your customers with product demos. Included in your Business Kit are some of our favorite, most popular items to get you started on your Date Me collection, start your business strong and reach new customers. “Date Me” is a term we use when referring to exclusive recipes given to Sales Force to help make the most of their parties and product demos. 1. POWER CHEF® SYSTEM It’s the most efficient food 6. MODULAR MATES® RECTANGULAR 2 CONTAINER A processor ever! Blend, mix, emulsify and chop—all pantry must-have and perfect starter for your Modular with the pull of a cord. Make your favorite snacks Mates® collection. Store snacks like chips, pretzels or faster and easier! muffins, and dry goods such as baking mixes or sugar. 2. MICROWAVE BREAKFAST MAKER Prep breakfast 7. TUPPERWARE® IMPRESSIONS CLASSIC BOWL SET the night before and kids can cook for themselves Decorative rim on each bowl provides a comfortable in the morning. Super time-saver and so inexpensive grip and is inclined for easy pouring. This line of party guests can buy multiples so every member of textured serving, storing and food prep bowls allow their family has one. you do it all with style and simplicity. Whole set nests together for compact storage, too! 3. FRIDGESMART® SMALL DEEP CONTAINER Prevent household waste (an average of $800 each year!) 8. MEASURING SPOONS A spoon that stands on its with containers that extend the life of produce. own? Yep, we’ve got that and now you do too. Durable Encourage healthy eating by keeping fruits and measuring spoons have all the same cool features as vegetables on eye level in refrigerator. the measuring cups. 4. QUICK SHAKE® CONTAINER Shake it up for a quick 9. MEASURING CUPS Measuring cups are embossed so and healthy snack! Our instant blender features a measurements won’t fade. Set includes two hard-to- sleek, easy-grasp design and lock-open, flip-top cap find sizes. Sturdy handles are easy to hold and are that lets you prep a healthy beverage and then drink it suitable for left- or right-handed users. straight from the container. 10. UNIVERSAL SERIES CHEF KNIFE High-performance 5. SILICONE SPATULA One squared and one rounded and high-quality, so you can slice your way to a corner to easily slide around any shape bowl or pan. successful party. Every TupperChef’s best friend in But specially designed to perfectly fit Tupperware the kitchen bowls. Extra-long handle reaches to the bottom of large jars. Silicone stands up to the heat of pots and 11. TINY TREASURES These handy tools make great pans. gifts for your party guests! Includes Citrus Peelers, Rocker Scoops and Smidgets. (not pictured) 6 TUPPERWARE | GETTING STARTED GUIDE
TOP 1 SELLER 2 4 5 3 8 7 6 10 9 THESE PRODUCTS, LIKE EVERYTHING WE SELL IN THE U.S. & CANADA, ARE BPA-FREE. Learn more about these (and other) products at My.Tupperware.com. GETTING STARTED GUIDE | TUPPERWARE 7
WEB BOOST GO DIGITAL CONNECT WITH US MY.TUPPERWARE.COM TUPHUB This is your Sales Force website. Offers quick access to My.Tupperware and My Access My Sales to enter your orders, Sales. My Week and our customer-facing blog, plus find important information about Fresh, are also available right in the palm of your catalogs, monthly brochures, short-term hand. Available for Android users in Google Play promotions, product knowledge, training and Apple users in iTunes. and more. MY WEEK EMAIL TUPPERWARE TEXT MESSAGE SERVICE You’re automatically signed up to receive (SMS) this email each week. Includes important See your Sales Force website for details on how to sign up. info, ranging from the latest Host and With text messaging you can update your party schedule and customer offers to the incredible awards access valuable information: you can earn. + product & parts information + current sales data + order status and more. Join in on the Tupperware family fun! Visit us at: #tuplove /tupperwareusca @tupperware @tupperwareusca tupperwareusca /tupperwareusca blog.tupperware.com 8 TUPPERWARE | GETTING STARTED GUIDE
BOOST YOUR BUSINESS THE HOME PARTY IS THE BEST (AND MOST FUN) PATH TO SUCCESS IN TUPPERWARE. BUT THERE ARE TONS OF AWESOME WAYS DIGITAL AND SOCIAL MEDIA TOOLS CAN SUPPORT YOUR PARTY-FOCUSED BUSINESS. /tupperwareusca @tupperwareusca blog.tupperware.com We post recipes, Sales Force stories and more on our blog, Fresh! FACEBOOK PARTIES TUPPERCONNECT® PARTIES PARTY+ Facebook parties—when held Hosts may invite out-of-town family and friends Bring your TupperConnect within a closed group or event— to shop via a TupperConnect® Party. You can guests to the kitchen can be a great way to supplement also TupperConnect a Tupperware Fundraiser virtually when they can't join your in-home parties when to crowdfund the karma. Learn more about physically with Party+, a weather or busy schedules get in Tupperware Fundraisers on your Sales Force great experience to increase the way. Set up a closed group or website under Helping Your Community. You’ll your party average by event in Facebook, then add the need a paid My.Tupperware website (Plus, engaging more guests in Host and her guests. Silver, Gold or Platinum) to take advantage of your demonstrations. TupperConnect. EASY DOs & DON'Ts For more info on social media success, be sure to check out the Social Media Policy on your Sales Force website under Support Tools & Technology > Technology and Social Media Tips and Tools. And see your recruiter or Director with any questions. GETTING STARTED GUIDE | TUPPERWARE 9
MAKE A PLAN THINK BIG GOAL SETTING What is it that you want to achieve? Whether your next dream is to have a few extra dollars to spend at the grocery store or a new set of wheels sitting in your driveway (that maybe Tupperware is paying for!), writing down those goals can help make them all achievable. Because believe us when we say, they really are within reach when you set your mind to it. LIST THREE TO FIVE THINGS YOU WANT MOST OUT OF YOUR NEW TUPPERWARE CAREER. _______________________________________________________________________________________________________________________________________ _______________________________________________________________________________________________________________________________________ _______________________________________________________________________________________________________________________________________ _______________________________________________________________________________________________________________________________________ _______________________________________________________________________________________________________________________________________ HOW WILL YOU “KEEP YOUR EYE ON THE PRIZE(S)?” WHAT KEEPS YOU FOCUSED? WHO OR WHAT INSPIRES YOU? _______________________________________________________________________________________________________________________________________ _______________________________________________________________________________________________________________________________________ _______________________________________________________________________________________________________________________________________ DO YOU HAVE A GOAL IN MIND FOR HOW MUCH MONEY YOU’D LIKE TO EARN, AND IN WHAT AMOUNT OF TIME? _______________________________________________________________________________________________________________________________________ _______________________________________________________________________________________________________________________________________ That last question may be tricky to figure out I want to make (at least a realistic answer J), but we can help. $ How much you earn is truly up to you. That’s the power of being your own boss! each week The more you party, the more you make… ×4 $ = Sales Goal $ Sales Goal ÷ $500 = Number of Parties EXAMPLE For a standard party of $500 If you need to make $1,000 per month, your goal will be 8 parties per month, or about 2 per week. So THINK BIG, set a goal, make your plan and get going! 10 TUPPERWARE | GETTING STARTED GUIDE
ONE2ONE SUCCESS FORMULA + HOLD 1 PARTY PER WEEK The One2One Success Formula for Consultants can help you get off to a great + DATE 2 PARTIES FROM THE PARTY start, along with the help of your Manager and Director, as well as attending hands-on training and success courses. As you continue + IDENTIFY 1 POTENTIAL NEW to advance in your career, you’ll learn about CONSULTANT FROM THE PARTY even more education opportunities. HELPFUL HINTS FROM CHERYL Some of those courses, like our Director Success Class (DSS), are held at the Home Office and led by the ultimate party pro, Cheryl Smith, VP of Leadership & Sales Force Development. Cheryl has a few—ok, she has a lot more than a few (but we won’t give them all away here J)—tips to share for you now as you’re getting started: 3 TIPS TO ENSURE HOSTS & CUSTOMERS WILL RETURN TO YOU: When they learn, they return. Bring a few fun facts or tips to your parties to go along with your demo. Think "did you knows?” (Ex. To easily remove burnt-on food from a pan, add a drop of dish soap and enough water to cover the bottom of pan, then bring to a boil and it washes right off.) Always leave them wanting more. Bring up another “did you know” but don’t tell them the answer. Tell guests you’ll let them know at the next party J. Cheryl Smith Have fun. Be authentic and be real. When you’re you, it shows. Vice President, Leadership & Sales Force Development This isn’t always an easy business, but it is a simple business if you follow Tupperware U.S. & Canada the plan. And there are days you can quit, but you can never, ever, ever give up. Don’t ever give up on you. I can’t wait to see where the party will take you, and where you will take the party. See you at the top! Say YES, Say SI, Say OUI! –Cheryl GETTING STARTED GUIDE | TUPPERWARE 11
FIRST 30 DAYS START SMALL FIRST 30 DAYS SET YOURSELF UP FOR SUCCESS. PLAN AHEAD TO CREATE A SCHEDULE THAT WORKS FOR YOU. YOUR FIRST 30 DAYS ARE CRUCIAL TO YOUR BUSINESS, AND YOUR TUPPERWARE FAMILY WILL BE THERE TO CHEER YOU ON ALONG THE WAY. DAYS 1–30 Observe a training party. Attend a New Consultant Success Class. Attend a Tupperware sales meeting/rally. Attend your Director’s Team Meeting. Test your kit products and start practicing your demo recipes found starting on pg. 15. Create a list of people you want to do business with using the “FRANK” model and your "t" zone (on pg. 20). Set up your Sales Force website at My.Tupperware for access to key information. (Find more info on all things digital on pg. 8.) Sign up for your Tupperware Card (details on pg. 23). Schedule and hold a Launch Party in the next 5–7 days. 12 TUPPERWARE | GETTING STARTED GUIDE
TRACK YOUR PROGRESS TALK TO YOUR UPLINE ABOUT OTHER IMPORTANT HAPPENINGS IN YOUR ORGANIZATION AND ADD THOSE KEY DATES, PLUS THE EVENTS LISTED TO THE LEFT, HERE: SUN MON TUE WED THU FRI SAT GETTING STARTED GUIDE | TUPPERWARE 13
GET COOKING BECOME A POWER CHEF PRO! ® You can create a handful of delicious recipes with what’s included in your kit. This section will serve as your cheat sheet while you learn about Tupperware® products. Super-efficient pull-cord cover lets you control how much or how little your ingredients are mixed and chopped. Funnel with measurements twists open or closed for slowly adding oils and other liquids. Ring adapts pull-cord cover to 5¾-cup/1.35 L base. Curved blades (with blade protector) which lift ingredients for incredibly thorough processing. 5¾-cup/1.35 L base is large enough to mix an entire cake. Paddle whisk attachment uniquely Anti-skid ring designed for keeps it stable. fast mixing. 14 TUPPERWARE | GETTING STARTED GUIDE
5 minutes Restaurant Style SALSA Serves 6 • Serving size: 1/4 cups 14.5-oz./425 g can diced tomatoes, drained Nutritional Information (per serving): 2 jalapenos, seeded & halved* Calories: 25 Total Fat: 0g Saturated Fat: 0g Cholesterol: 0mg Carbohydrate: 5g Sugar: 3g ½ small onion, peeled & halved Fiber: 1g Protein: 1g Sodium: 350mg Vitamin A: 4% Vitamin C: 8% ¼ cup cilantro Calcium: 2% Iron: 2% ½ tsp. coarse kosher salt ½ tsp. cumin *If desired, leave seeds for extra heat. Place ingredients in base of Power Chef® System, fitted with blade attachment. Cover and pull cord until ingredients are chopped. IN KIT Power Chef® FridgeSmart® Measuring Modular Mates® System Small Deep Spoons Rectangular 2 Container Container GETTING STARTED GUIDE | TUPPERWARE 15
10 minutes Peach Frozen YOGURT Serves 4 • Serving size: ½ cup ½ cup low-fat vanilla yogurt Nutritional Information (per serving): Calories: 70 Total Fat: 0g Saturated Fat: 0g 2 tbsp. honey Cholesterol: 0mg Carbohydrate: 19g Sugar: 16g Fiber: 1g Protein: 2g 2 cups frozen peaches, divided Sodium: 15mg Vitamin A: 6% Vitamin C: 110% Calcium: 4% Iron: 2% 1. Combine yogurt, honey and 1/2 cup of peaches in base of Power Chef® System, fitted with blade attachment. Cover and pull cord until ingredients are combined. 2. Add another ½ cup of peaches, cover and pull cord until peaches have combined. IN KIT 3. Continue adding peaches until all have been combined. Serve immediately. Power Chef® Measuring Measuring System Cups Spoons 16 TUPPERWARE | GETTING STARTED GUIDE
5 minutes Orange Strawberry SMOOTHIE Serves 3 • Serving size: 1/2 cup 1 cup frozen strawberries Nutritional Information (per serving): 6 oz./175 g low-fat vanilla yogurt Calories: 90 Total Fat: .5g Saturated Fat: 0g 1/3 cup orange juice Cholesterol: 5mg Carbohydrate: 18g Sugar: 15g Fiber: 1g Protein: 3g Sodium: 40mg Vitamin A: 2% Vitamin C: 50% Calcium: 8% Iron: 2% Combine ingredients in base of Power Chef® System, fitted with blade attachment. Cover and pull cord until strawberries are finely chopped and mixture is combined. Take it on the go! IN KIT Power Chef® Quick Shake® Measuring System Container Cups GETTING STARTED GUIDE | TUPPERWARE 17
BREAKFAST MADE LIKE MAGIC THE MICROWAVE BREAKFAST MAKER IS WHAT EVERY KITCHEN DOESN’T KNOW IT’S MISSING…YET. An absolute morning TIPS FOR USE: must-have, the Microwave • Add 1 tbsp. water or milk while beating eggs for a more uniform texture. Breakfast Maker helps you make omelets, oatmeal • Cook no longer than 5 minutes on high power in a 900 watt microwave oven. and French toast quickly and For best results, cook on 50% power. Adjust time and microwave power level as you experiment with different recipes. easily in the microwave. It’s especially amazing for busy • Don’t add oil or any other fats to your recipes, as this will damage the product. moms, on-the-run commuters and dorm-room chefs. Make it part of your balanced breakfast. Vent holes allow Microwave and Ridged, stay-cool steam to escape dishwasher safe handles for a during cooking material sure grip 1¾-cup/430 mL base cooks two eggs with additional ingredients like veggies or Simple four eggs with instructions no additional engraved ingredients inside cover 18 TUPPERWARE | GETTING STARTED GUIDE
5 minutes PREP: 3 minutes COOK: 2 minutes 15 seconds Southwest ½ jalapeno pepper, seeded* Veggie ½ small onion, peeled and halved FRITTATA ¼ medium tomato or ¼ cup grape tomatoes 3 large eggs 1/8 tsp. coarse kosher salt 2 tbsp. water ½ cup pepper jack cheese, shredded Serves 2 • Serving size: ½ frittata *If desired, leave seeds for extra heat. 1. Combine jalapeno and onion in base of Power Chef® System, fitted with blade attachment. Cover and pull cord until chopped. 2. Add tomato to Power Chef® base, cover and pull cord to roughly chop. 3. Remove blade and replace with paddle attachment. Add eggs, salt and water, cover and pull cord until combined. Pour mixture into Microwave Breakfast Maker and sprinkle with cheese. 4. Cover and microwave on high power 2 minutes and 15 seconds. If desired, serve topped with additional cheese and tomatoes. Nutritional Information (per serving): Calories: 220 Total Fat: 15g Saturated Fat: 7g Cholesterol: 305mg Carbohydrate: 6g Sugar: 3g Fiber: 1g Protein: 16g Sodium: 440mg Vitamin A: 8% Vitamin C: 10% Calcium: 25% Iron: 8% IN KIT Microwave Power Chef® Breakfast Measuring Measuring Silicone System Maker Cups Spoons Spatula GETTING STARTED GUIDE | TUPPERWARE 19
BUILDING YOUR CONTACT LIST DATE YOUR FIRST PARTIES WITH FRANK F You may not have heard FRIENDS of Frank, but he knows pretty much everyone and will help you build your R initial contact list. To begin building your contact list, add your: RELATIVES A ACQUAINTANCES N NEIGHBORS K KIDS’ FRIENDS’ PARENTS TAKE CARE OF YOUR T ZONE! NOT THAT ONE, YOUR YOUR HOME TUPPERWARE ZONE. Reach out to your neighbors in your “t” zone to let them know you’re a Tupperware Consultant with incredible Host rewards and party recipes to share. 20 TUPPERWARE | GETTING STARTED GUIDE
CONTACT LIST IT'S ALL IN WHO YOU KNOW. START JOTTING DOWN SOME NAMES TO GET YOU STARTED: FRIENDS __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ RELATIVES __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ ACQUAINTANCES __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ NEIGHBORS __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ KIDS’ FRIENDS’ PARENTS __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ __________________________________________________ GETTING STARTED GUIDE | TUPPERWARE 21
TUPPERWARE ACCOUNTS CHOOSE YOUR MY.TUPPERWARE PLAN For more information and to select your plan, stop by My.Tupperware.com. If you’re a new Consultant logging in for the first time, you’ll need your 11-digit Consultant ID and the last four digits of your social security number as your temporary login credentials. MY.TUPPERWARE BASIC* PLUS SILVER GOLD PLATINUM SUBSCRIPTIONS FREE $9.95 $14.95 $17.95 $22.95 BACK OFFICE Home Office News X X X X X Website Support X X X X X Tasks X X X X X Email Notifications X X X X Reports X X X X YOUR WEBSITE Accept Online Orders X X X X Lead Capture/Contact Manager X X X X TupperConnect X X X X Photofy Social Sharing App—new! X X Party+ X X Zoom Video Conferencing X X GO DIGITAL AND UPGRADE YOUR COMMISSION When you upgrade to a paid subscription, you'll earn 25% on everything you sell online through your website. And that’s not all! When you sell 1+ standard personal parties ($500+ total) or more in personal sales in the previous sales month, you’ll also be included in our ecommerce pool to earn more money. The cost of a Plus account pays for itself with ecommerce pool allocations and commissions! Check out your Sales Force website for more details. *Enrollment in the Plus plan includes a 30-day free trial. Payment information will be gathered, but no charge will occur until the 30-day trial period has elapsed. Enrollment in a Basic plan does not include a 30-day Plus Monthly free trial. Only those who enroll in the Plus Monthly option when they first enroll will be eligible for the 30-day free trial. 22 TUPPERWARE | GETTING STARTED GUIDE
SIGN UP FOR YOUR TUPPERWARE CARD The fastest, easiest, most value-packed way to make your Tupperware purchases. The Tupperware Check Card links directly to your existing checking account, to enable your Tupperware commissions to be deposited for the fastest possible payment of your Tupperware commission. It can be used only to make Tupperware purchases, debiting your account in the same amount of time it takes a check to clear. A record of your transactions will appear on your checking account statement. The Tupperware Debit Card is linked to a special account, into which your Tupperware commissions are deposited. It can be used to order Tupperware® products, withdraw cash from an ATM or make purchases anywhere you see the Star or Plus networks. Every time you use either card, you earn points redeemable for valuable rewards to help you build your business or earn discounted Tupperware® products. The cards are easy to get, easy to use and make earning valuable rewards easier than ever. To sign up, log into My Sales, navigate to the Party History page and select "Tupperware Card" to register for the Check or Debit Card. YOU CAN ALSO REDEEM TUPPERWARE CARD REWARD POINTS FOR FREE SALES AIDS: Each time you use your Tupperware Card, you'll earn reward points equal to 1 point for every $1 applied to your card. $30 retail value Tupperware coupon to use toward the purchase of regular 3,000 points products (Class 1) or parts (Class 2) on a non-party Consultant order. 2,000 points Printed Material Pack includes 1 pack each of the current catalog and brochure. 1,000 points Tiny Treasures Pack To redeem your points, access your transaction history, or change your bank account information, visit: www.tupperwarefreedom.com. GETTING STARTED GUIDE | TUPPERWARE 23
BEFORE THE PARTY COLLECT 100 NOs REACH OUT TO 10 NEW PEOPLE EACH WEEK. ON AVERAGE, YOU COLLECT 1 YES FROM EVERY 10 NOs…. ‘...Life is all about 10% what happens to us and 90% how we react to it.’ -Charles Swindoll And so, it is with all of us, you’re in charge of your attitude. You’re in charge of what happens to you and because of that, fall in love with the word “no.” You’re going to hear it over and over again. Don’t internalize it. The most successful people in our business flip that word over and they have the word “on.” Get going. Mark x for NO and P for YES 24 TUPPERWARE | GETTING STARTED GUIDE
PRE–PARTY MANY SUCCESSFUL PARTIES HAVE ONE THING IN COMMON – A RECIPE TO ENGAGE PARTY GUESTS. HERE ARE A FEW TIPS TO HELP YOU OUT. PARTY BLUEPRINT 2 1 Share Date Me recipes Select a date and with your Host and mark it in your ask her to provide the Datebook. necessary ingredients for her recipe selection. 4 PARTY 3 ORE, rware seen Tuppe “Have you ERRIER! ts help new produc lately? Their fast.” fresh food, you make PASS media, and all social st, LinkedIn on your , TELL THEM ke your guest list. Who’s SHOCK VALUE . FOR ADDED MICROWAVE ING IN THE ” help! ABOUT GRILL WHAAAAT?!? Call your Host 48 hours (in real life) and online “what, what, any to count!folder to_________ all. PLE! KEEP IT SIM list them ________ inside of the _________ _____ _________ FRANK LIST. Give your INVITE YOUR before the party to let her _________________ EEBIES _________ ENTS: ______ _________ GATHER INGREDI / FR _________________ ____________________ _ FUN / FOOD _________ _______ _________ ____________________ _________ _________________ ____________________ _ _______ _________ ____________________ ________ __________ _ _________ __________________ ____________________ Host a party know you’re excited about ________ __________ ________ _ __________________ ____________________ _________ _________ ____________________ _ community ____________________ and past), clubs, ____________________ orkers (present etc. _ hairdresser, ____________________ gent, barista, ____________________ _________________ YOU’D __________________ HOW MUCH planning folder. ___________ the party and to find out how REMIND GUESTS _________________ LIKE TO SEE THEM __________________ up with your ___________ enjoy catching will be prepared _________________ Relax and demo recipe taste test. __________________ friends. The to ____________ for you and your friends are! _________________ fresh taste of Tupperw __________________ Enjoy, the ____________ _________________ many people are coming so __________________ _____________ PARTY DATE & TIME: s like a line ________ to side—it’ ____________________ back and side ____________________ ront, to the rs, too! past neighbo _________________ DEMO RECIPE: __________________ ________ ____________________ _______________ ____________________ _________________ __________________ you’ll be prepared. ________________ SHOPPING LIST: _________________ ________ __________________ ____________________ ________________ ________ ____________________ ________ _________ __________________ ____________________ __________ _________________ parents __________ ________ coaches, friends’ ____________________ bus drivers, ____________________ S Teachers, BY: _________________ sca OUTSIDE ORDERS /tupperwareu __________________ COLLECT pinterest.com __________________ ________ ca ________ ____________________ tupperwareus __________________ ____________________ usca _ _________ @tupperware INFO: __________________ CONTACT _________________ NAME AND @tupperware _________ CONSULTANT sca __ _________ ________ /tupperwareu __________________ ____________________ facebook.com online. can attend ____________________ distance friends ____________________ ________ ant how long ____________________ PREP PREP BEFORE EN 2017-0162-30 s reserved. # 76765 YOUR HOST YOURSELF YOU GO Your Host will want a successful party Remember these party essentials: Check your Sales Force website so that she can maximize her Host + Your Business Kit for any new special offers rewards. Help her out by prepping her + Catalogs available for Hosts or guests. with a party planning folder including: + Brochures And, keep your party attire + Current Host Gift Sheet (printable + Order Forms simple. A nice pair of slacks, version on your Sales Force website) + 3–4 party planning folders blouse (or shirt for men) and + 2 catalogs and 5 brochures + Pens your Tupperware apron are + 3–5 order forms + Datebook appropriate for most parties. + Current Say Yes flyer (found on your + Money bag (with change) Sales Force Website) + Dating gifts (Citrus Peelers, Rocker Scoops, Smidgets, etc.) + Current Say Yes flyer (found on your Sales Force Website) GETTING STARTED GUIDE | TUPPERWARE 25
AT THE PARTY Plan to arrive at your party location 20–30 minutes before the party starts to set up your display and prep recipes if needed. From the time you arrive to the time you depart, the goal is to keep your parties to about two hours. 5:30–6pm 6:30–7:15pm 7:45–8pm You arrive about a half hour Explain key products and create the Talk to your Host about what she’s before the party to set up recipe (previously decided on by you earned (and don’t forget about the (don’t forget to review your and the Host). Tupperware Opportunity!). guest list, too!) 6–6:30pm 7:15–7:45pm 8–8:15pm One-on-one time for you and each Start packing up and ask for Mingle and greet guests as guest to talk about products and questions. Remind your Host they arrive at the party. discuss specials. to gather any additional orders from anyone who wasn’t able to make it. + During the demonstration, + Remind guests that the best + Total each customer’s order explain product features and way to get Tupperware is to get and add the appropriate tax and benefits. it FREE for hosting their own shipping charges. party. + A feature is what makes the + Tax should be charged based product special. + Give dating bids throughout on the location of the ship-to the party. address. + A benefit is what the feature does for you. + Share the Tupperware + Party plan with any guests who Opportunity by sharing why you date a party. Reach your goal + If you are demonstrating a started your business and what of dating at least 2 parties from recipe, highlight the features you like about your business. the party. and benefits of the product you are using to make that recipe. + Collect orders. + Identify 1 potential new Consultant from the party. + Involve your guests no matter + Your customers can pay using what kind of party you are cash, MasterCard, Visa, Discover + Review total party sales with doing. They’ll have a lot more or personal checks made out your Host and coach the Host fun if the party is interactive. to you. to close the party within 48 hours, if needed. + Most importantly, HAVE FUN! GETTING STARTED GUIDE | TUPPERWARE 27
AFTER THE PARTY WRAP UP YOUR TUPPERWARE PARTY IN 4 EASY STEPS: POST PARTY IN 4! 1 2 Deposit guests’ checks and Enter party orders in My Sales cash in your Tupperware (see next page for details). business account. 3 4 Let your upline know who end thank you notes to S your recommendation is for at everyone who dated a party. least 1 new Consultant. ACCEPTING PAYMENTS After a party, deposit guests’ cash or check payments directly into your bank account! Then, make a payment to Tupperware for the party order. (This is where the Tupperware card comes in handy!) Tupperware accepts Visa, MasterCard, Discover and, of course, Tupperware Check or Debit Card for your Consultant payment. Use the credit card payment sheets for guests paying with credit card. 28 TUPPERWARE | GETTING STARTED GUIDE
ENTERING PARTY ORDERS A step-by-step reference for entering your customers’ party orders (this and other training videos can be found under the training section on your Sales Force website!): 1. Select the order type that applies to your order 3. C lick the dated a party option if that customer dated (Is it for a customer or you, the Consultant?) a future party with you and enter party date in the corresponding field 2. If the order is for a customer, check the direct-ship option if the customer wants their order shipped 4. Enter your customer’s information in the home straight to the address he/she provided (and he/she address fields Please remember to complete has paid the additional “customer direct” shipping all fields charge of $4.50.) 5. Click next to begin entering items into the order If you’re looking for a little extra help entering orders, have your recruiter or Director walk you through the process or call Customer Care* (at 1-888-921-7395) with the following information: • Your 11-digit Consultant ID number • Addresses for orders that will be direct-shipped to customers or paid for with a customer’s credit card • Summary of party information including Host address • All valid item numbers, item names and quantities • All customer and Host orders (including first and needed last names) • Retail sales, shipping and tax totals for verification *During your first 13 weeks, there’s no processing fee for a party to be entered by Customer Care. After your first 13 weeks, a 1.5% of retail fee applies for orders placed through Customer Care. GETTING STARTED GUIDE | TUPPERWARE 29
INCOME POTENTIAL PAY YOURSELF A BONUS BONUS! When you personally hold 3+ standard parties* ($1,500+ total) in a sales month, you will earn a 5% monthly bonus on your total personal sales. Adds up fast, right? DOUBLE BONUS! Hold 8+ standard personal parties ($4,000+ total) to receive a 10% bonus that month on your total personal sales. *Based on a standard party of $500. 30 TUPPERWARE | GETTING STARTED GUIDE
READY TO SEE YOUR COMMISSION SOAR? BUILD YOUR UNIT! IT’S AS SIMPLE AS TELLING YOUR OWN STORY AND WHAT YOU LOVE ABOUT YOUR BUSINESS. THEN, HELPING AT LEAST THREE PERSONAL ACTIVE RECRUITS TO ALSO SPREAD THE WORD ABOUT MONEY-SAVING, WASTE-REDUCING, TIME-FREEING, REAL TUPPERWARE® PRODUCTS. Sure, supporting your unit will translate to more commission for you. But it could also mean financial freedom for the Consultants you help develop along the way. And trust us, helping others feels amazing. As a Manager, you’re eligible to begin receiving the VANGUARD BONUS based on your monthly unit sales. Profit Plus (or the percentage you earn on your unit’s sales) is paid once per month, on the 3rd Monday after the end of the sales month. Managers and above can also qualify for an all-expenses-paid trip to Myrtle Beach, South Carolina! Success equals rewards, and this reward includes a visit to the Tupperware global manufacturing and distribution center in nearby Hemingway, South Carolina. To learn all the juicy details, and begin planning for BIG success and Rock On! team, pictured above at the Tupperware Hemingway advancement, see the Career Guide included in your kit. plant, has discovered friendships, confidence and great success — T OGETHER! GETTING STARTED GUIDE | TUPPERWARE 31
SHARE THE LOVE BEGIN NOW SHARING THE OPPORTUNITY Once you’ve mastered the art of the party, start thinking about building your team with others who you could see as future entrepreneurs. When you share the Opportunity, you help these soon-to-be leaders see new possibilities for their life. How do you discover talented new Consultants to join your team? Know who to see as a potential new Consultant. Now, look for those with the following qualities: The answer to that is…just about anyone: + Great smile + At your parties + Nice personality + Your child’s daycare + Outgoing spirit + Your bank + Inquisitive about the products + Your bunco night + Engaged in your message + Your doctor’s office + Your family reunion Have a conversation and engage with this potential + A neighborhood BBQ/social gathering new Consultant. What should you listen for? + Your server at the restaurant + What’s going on in their lives + Your clerk at the grocery store + What’s important to them + Your church member + Does he/she want to find a new job? + Your hairstylist/nail technician +D oes he/she hint at wanting to make extra money? + Your child’s teacher + Again, is he/she interested in the product? + Your real estate agent + Your pet groomer + Your massage therapist 32 TUPPERWARE | GETTING STARTED GUIDE
WORD CHOICES Now that you know where to look and who you’re looking for, spread the Tupper-word while you’re out and about. Challenge yourself to engage in conversation and start by giving genuine compliments. Feel free to use the examples below to get you started (add your flair to make the conversation your own) and share the Tupperware Opportunity. Don’t forget to share your experience with your team and exchange best practices. 1 How to Start the Conversation Start with compliments and continue to engage in casual conversation and small 2 How to Incorporate the Tupperware Opportunity “When is the last time you’ve seen a Tupperware talk. catalog or attended a Tupperware Party?” “That’s a pretty blouse.” “Do you know anyone that sells Tupperware?” “It’s been a while since I’ve seen you!” (Wait for response.) “Well in that case, I sell Tupperware and would love to be your new “I love this area. Do you live nearby?” Tupperware connection. Let me give you my “You have a beautiful family.” business card and here’s our Tupperware Citrus Peeler. You’re going to love it. It’ll peel your orange in less than 30 seconds.” 3 How to Engage Using Powerful Keywords “Building a career with Tupperware is fun, rewarding, and a great way to build your confidence. From the day you start, Tupperware, and the team you belong to, will provide you with all the support and training you will need for a successful career.” “Having your own Tupperware business can be a life-changing opportunity. When you choose to work hard and dream BIG, you can become debt-free, send your children to the best school, buy a house, or go on a family vacation.” “This is your opportunity to finally earn what you deserve! How much you will make and how far you will go is up to you. With Tupperware, you can control how and when to give yourself a raise and a promotion!” 4 How to Close and Gain a Commitment “I’m a Tupperware (Consultant) and I look for people all the time to make $40-$50 per hour. Is that something you’d like to hear more about?” (Wait for response). “Let me get your information and I’ll give you a quick call to set up a time to meet for coffee.” “With your amazing (customer service skills and your energy), you could create your own hours and determine your income. I know this business could really help you! I’d love to meet you for coffee and tell you all about it. When can we get together?” GETTING STARTED GUIDE | TUPPERWARE 33
YOUR PERKS MORE BENEFITS... MORE VALUE Here you’ll find a wealth of products and services – like business cards, banners, printing assistance, cell phone plans and travel arrangements – from top office supply and service companies ready to serve you. Best of all, many of these services are offered at significant savings. Explore these vendors and their products in this handbook, then go to your Sales Force website and click on For You > MORE Benefits to learn more. Visit the section often – our preferred vendors frequently offer special discounts and services throughout the year. We hope these valuable resources help you create the professional and productive business you’ll be proud of! BUSINESS SERVICES POSTCALLS VOICE STAPLES MESSAGING SERVICE You enjoy a 30% discount and more on all Staples Stay in touch with your team and customers using products and services offered (excluding stamps, self- PostCalls, a sophisticated voice notification system service and 3rd party vendors) offered at any Staples designed to immediately reach everyone on your list Copy and Print center. In order to receive your discount, with just one phone call. you would present your Business Development Program card that is available in the For You > MORE IMN Benefits section of your Sales Force website. This card Loyalty Driver is a top-rated email newsletter service can also be used for personal purposes. used by direct selling companies worldwide. Its Tupperware-branded service, Tupperware Trends, VISTAPRINT helps you communicate engaging offers and content Online print leader Vistaprint has partnered with us to to customers. Exclusive content, social networks, create a specially branded, unique web portal where and audio and video all empower this content-driven any Tupperware Sales Force Member can order custom e-newsletter. Tupperware Trends delivers the perfect marketing and promotional products like business mix of home office provided content and a personal cards, postcards, hats, pens and lawn signs at a low message from you to your customers and prospects. It cost. Custom-made templates and previously uploaded is backed by measured results delivered automatically, logos ensure that products stay consistent across the and Warm Call consumer tracking reports help you entire network and have the same look and feel as target the hottest leads. Check out twtrends.com other vendors. Visit Tupperware.biz.vistaprint.com. for more! 34 TUPPERWARE | GETTING STARTED GUIDE
EQUIPMENT NEEDS DELL Shop online at the HP Home & Home Office Store and The Dell Employee Purchase Program (EPP) makes look for the EPP tag [ EPP ] throughout the store to it even easier to shop and save on Dell computers see your member savings. and equipment. Exclusive discounts help you get compelling deals you won’t find anywhere else. Our AT&T new perks are better than ever. You can receive savings and benefits on personal wireless service (must be in member’s name). Choose HP from a range of affordable calling plans and get The HP Employee Purchase Program (EPP) offers special prices on wireless devices and a monthly award-winning HP and Compaq consumer service discount on monthly voice and data plans. products at discounts up to 35% plus free shipping. You can also take advantage of national mail-in and T-MOBILE instant rebates, coupons and exclusive Employee You can enjoy a number of discounts and special Purchase Program deals on top of your EPP discount. offers. OTHER SERVICES SOUTHWEST Club Exec Discount Card or make a reservation via Enjoy exclusive savings on Southwest Airlines by the link found on the MORE Benefits section of your linking your Rapid Rewards account to Southwest Sales Force website. Corporate Travel discounts. + Step 1: Visit www.swabiz.com UBER + Step 2: select ‘Traveler Account Login’ Need a ride? Follow this link and save when you + Step 3: enter Company ID: 99349891 sign up for Uber for all of your vehicle transportation + Enter your personal Rapid Rewards username needs: https://bizblog.uber.com/uber-for-business- and password tupperware/ + Step 4: book flight and receive a point of sale discount! AGENTRA HEALTHCARE Limited medical plans (plus additional benefits, THE PARKING SPOT like travel insurance) are available starting at just Join the Tupperware Exec Program and save at the $65.09! Call (800) 656-2204, option 2 and mention leading near-airport parking company in the United Tupperware, or visit www.agentrabenefits.com/tw. States, with 39 locations at 21 airports. Order a Spot MORE BENEFITS DISCLAIMERS In no event shall Tupperware’s compilation of the makes no representation or warranty that Consultant/ MORE Benefits create an employer/employee Manager/Director will be eligible to participate in a relationship between Tupperware and a Consultant/ particular provider’s plan or program, or to receive Manager/Director. Consultant/Manager/Director services from a particular provider. Providers of the understands and agrees that the MORE Benefits are MORE Benefits may, at any time without Tupperware not provided by Tupperware, but by independent third knowledge, discontinue or change any of the MORE parties. Any questions concerning details of any of Benefits. In no event shall Tupperware be liable for the MORE Benefits, including qualifications necessary the performance or the non-performance of such to participate in or receive such Benefits, services or Benefits, services or programs offered by a provider of programs, should be directed to the specific provider the MORE Benefits to Consultant/Manager/Director. of such Benefits, services or programs. Tupperware GETTING STARTED GUIDE | TUPPERWARE 35
THE LINGO TUPPERTALK HERE’S A HEAD START ON UNDERSTANDING SOME OF THE LINGO YOU’RE LIKELY TO HEAR AT TEAM MEETINGS AND IN THE COMMUNICATIONS YOU’LL RECEIVE FROM THE HOME OFFICE. ACTIVE CONSULTANT PERSONAL ACTIVE RECRUIT Consultants are considered “active” when they Someone you personally recruited who submits $250 submit $250 or more in personal sales in a or more in sales in a rolling four-month period. rolling four-month period. PERSONAL SALES DATE & HOLD GIFT Sales you personally gather and submit through (Sometimes called a Thank You Gift.) This parties, outside orders, Fundraisers, sample orders and free gift is given to thank a Host for holding a online sales. Tupperware party with sales of $175 or more. A qualifying Host may make her selection from SALES AIDS the Catalog or a special Date & Hold Gift may In addition to catalogs and brochures, Tupperware also be available in the monthly brochure. offers a variety of sales aids including Date Me recipe cards, polybags for packing products, logo ink pens, DATING key chains and more. Print a copy of the current list A definite commitment to host a Tupperware by visiting the Sales Aids link on your Sales Force party; dating is also the process of asking a website and look for the Sales Aids Price List page. potential Host for that commitment. SALES MEETINGS/RALLIES DATING GIFT A sales meeting (sometimes called a “rally”) is a A token gift offered to Hosts who date their weekly meeting for all the Consultants and Managers party within a specified period of time. of a Director or Business Leader. Most Sales Meetings are held on Monday evenings. These meetings are DATING LEAD a fun way for Consultants and Managers to get the Someone who may be interested in hosting a information, ideas, recognition and support they Tupperware party, or someone you think would deserve! be a good Host. SAMPLES OUTSIDE ORDERS Keep your parties up to date with the latest products. Customer purchases made before or after a The sampling program gives you the opportunity to party, but before the party ordering closes. The purchase select catalog, monthly brochure products Host earns Host Credit for all outside orders as and exclusive Host gifts at a 35% discount. Buying well as orders at the party. a sample gives you the opportunity to use a product before a party demonstration. 36 TUPPERWARE | GETTING STARTED GUIDE
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