Future of digital collections in museums, libraries & archives Information versus knowledge in the smartphone age - Volume 42 Number 4 November 2016
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issn 1466-9358 online Volume 42 Number 4 November 2016 Future of digital collections in museums, libraries & archives Information versus knowledge in the smartphone age Multimedia Information & Technology Volume 39 Number 2 May 2013 1
welcome We’d love to hear your ideas for articles, reviews or case contents This issue studies. Turn to page 23 for we’re looking your opportunity to win a News in particular at book. Figshare A open new look for data 3 the journal ; MMIT Group survey & prize winners Know Your Place Shakespeare doeshistoric Mangamaps project 5 3 how technology 03 Bibliometrics; bamboo notebooks; totem pole art 4 developments Just email the editor: BFI news impact on the catherine.dhanjal@ Free keyboard; animation updates; Credo news; voice control 5 El Sur (The South) 7 fundamental theanswer.ltd BFI: 1920s nature DVD; samurai epics 6 The Glass Shield 8 nature of what Best of Paris the blog Blues 9 7 we think of as Changes to the profession, Google Wave & more information and knowledge, from MmIT is published quarterly Reviews everyday tech such as smartphones by the Multimedia Reviews Product review: Nuance Power PDF Advanced 2 10 and Google to augmented reality. Information & Technology 13 Book review: Library Mashups Features 8 Group of Cilip in electronic Book review: Envisioning future academic library services: The future of digital collections and services in museums, libraries Warm regards, format in February, May, initiatives, ideas and challenges 10 and archives 13 August and November. Copy Book review: Information is Beautiful 12 RRS Discovery and augmented reality 17 deadlines: six weeks prior to Book review: Content licensing: buying and selling digital resources14 Information in an increasingly-interconnected world 21 publication. IP access or user Product review: Xtreme Web Designer 5 15 Smart uses of data and organisational intelligence 23 name/password available. Public library Digital literacyfocus: in an age of exponential ICT change 29 £75 p.a. for institutional Wireless in public libraries 16 Marketing insights Catherine Dhanjal, Managing Editor subscribers. 21 London Libraries Consortium The merits of free image sites 18 32 Local studies and social media at Solihull 20 From time to time, MmIT offers space to Technology roundup Features Cover image: https://pixabay.com/en/users/vancarlosfr-2904476/ suppliers who are developing and marketing Reading lights: LuminoLite Extra-Bright; Ecologic Mart’s products of potential interest to information For advertising, Advertising, subscriptions and online Aston Martin Heritage Trust: archiving 22 Eye Care 33 services. Neither the journal nor the MMIT subscriptions access, contact the and Managing Editor Deciphering geek speak; the risks of social media 24 Fitness gadgets: Lumo Run shorts; Halo Sport; MyZone Sports Group endorse any of the services covered +online access, 44 (0) 1883 contact: 650434 / 07941 669925 QR codes in HE 26 Bra; Victoria’s Secret heart rate bra; Nabu Smartband 34 in these pages. Articles published reflect catherine.dhanjal@theansweruk.com Improving access to cultural content & art 28 h.ear in NC earbuds; Gymwatch; Finis Duo underwater the opinions of the authors and are not Catherine Dhanjal Royal Horticultural Society’s online image library 32 MP3 player; iSpO2 Pulse Oximeter; GoPro HERO4 Session 35 23 necessarily those of the editorial board or MMIT Group. While every reasonable Managing Editorial Editor Board Tel: + 44 (0)800 Anthony Hugh 998 7990 (Chair); Thompson 32 Technology roundup and finally... 34 Promotion through photographs; clearing the clutter; effort is made to ensure that the contents or mobile: Alun + 44(Finance Jenkins (0)7941 Manager); 669925 Coming soon 36 online painting of the articles, editorial and advertising are Catherine Dhanjal (Managing OPACs still popular; mobile devices & libraries; better 35 accurate, no responsibility can be accepted Email: Kevin Curran; Kate Lomax; Editor); public speaking by the editorial board or MMIT Group for and Olwen Terris catherine.dhanjal@theanswer.ltd errors, misrepresentations or any resulting and finally... 36 effects. Acceptance of an advertisement does Coming next; cartoon Cheetham reviews IRISnotes not imply endorsement of the advertiser’s product(s) by the editorial board or MMIT. 29 Multimedia Information & Technology Volume 42 Number 4
news news • redistribute. Researchers in the social sciences demonstrate the highest level of awareness • or reused. Researchers are uncertain who will meet the costs of making data open. whether by mandate or not, state they have made their datasets open and available, and value a data citation as much as an article licensing, contractual and ethical concerns around data sharing are key to participating appropriately in the open community. We need by subject area, while by • More than half of respondents citation. to provide the right education New insights into the global geography, researchers in said they would welcome “This clearly demonstrates to young academics, and Asia demonstrate the least more guidance on compliance researchers consider sharing provide clear guidance to more state of open data familiarity. with their funder’s policy. datasets as core to the furthering established colleagues to ensure a • Researchers place value on • Researchers are uncertain of of research. It is equally clear culture change can take place, and Figshare, an online digital the credit they receive for how to cite datasets: from the results of the survey that that confusion does not prevail.” repository for academic research, making data open: • Less than half of respondents researchers also feel the need for today released the results • Nearly 70% of researchers say they are confident in how greater support in understanding Mark Hahnel, CEO and founder, of its global survey of 2,000 value as data citation as much to cite a secondary research what is becoming a highly Figshare said: “While the survey researchers and report, “The as an article citation. A further dataset. complex and nuanced activity. reveals researchers are driving State of Open Data,” to assess the 10% value a data citation • There are indications that the “Understanding copyright, adoption of open data practices global landscape around open more than an article citation. future will be more open: data and sharing practices. This • Awareness of open data • Researchers who have never report has been supported by transcends age and career made data openly available parent company Digital Science progression: are considering doing so — of and the survey was conducted • Encouragingly, Principal respondents who have not in partnership with Springer Investigators (PIs) and made any data open to date, Nature. It highlights the extent Professors consistently 44% will definitely consider of awareness around open data, responded similarly to PhD doing so in the future, and a the incentives around its use, and students and Post-doctoral further 46% might consider perspectives researchers have fellows in their awareness of doing so. about making their own research open data usage. • Regional differences exist: data open. • Respondents admit to North American respondents uncertainty and gaps in their who have not yet made The key findings of the report knowledge and are hungry data open are most likely for more information, perhaps to do so in the future; Asian include: one set of critical factors that respondents are least likely to • For the majority of hold back progression in open do so. respondents, open data is data sharing already a reality: • Of the researchers who have • Approximately three quarters already made their data A key inflection point of respondents have made open, 60% of respondents are Daniel Hook, CEO of Digital their research data openly unsure about the licensing Science said: “Today’s findings available at some point; a conditions under which they show we have reached a key similar number are aware have already shared their inflection point in the research of datasets that are open to data, and thus the extent to community — nearly three- access, reuse, repurpose and which it can be accessed quarters of all researchers, Multimedia Information & Technology Volume 42 Number 4 November 2016 3
news — sharing and using open data professionals in the open data Open Data in Burkina Faso. far more than previously thought space from around the globe and a Malick Tapsoba, Burkina Open — it also indicates researchers foreword from Sir Nigel Shadbolt, Data Initiative, Burkina Faso would welcome further guidance chairman and co-founder of the • The State of Australian in a few specific areas. These Open Data Institute (ODI), UK. Research Data — Systems include measuring compliance Contributed articles include: are Ready but Where are to their funder’s policies, • Open by Default. Dr Mark the Incentives? David understanding the extent in which Hahnel, Figshare, UK & Dr Groenewegen, Monash data can be accessed and reused Daniel Hook, Digital Science, University, Australia without infringing on licenses, UK • Can Japan Catch Up? and thoughts and ideas on the • Why Open Data Now? Big Fostering Culture, People, overarching question of how to Data, Knowledge Production and Community for Research meet costs incurred enabling and the Political Economy of Data. Nobuko Miyairi, ORCID, data to be open and accessible. Research. Dr Sabina Leonelli, Japan & Dr Kazuhiro Hayashi, At Figshare we will continue University of Exeter, UK National Institute of Science to work to enable researchers • Open Season for Open Data: and Technology Policy, and institutions to meet these A Survey of Researchers. Dr Japan 11. challenges moving forward.” Briony Fane, Digital Science, • The Bird in Hand: Humanities Jon Treadway, Digital Science, Research in the Age of Open Dan Penny, head of Market Anna Gallagher, Springer Data. Professor Daniel Intelligence at Springer Nature Nature, Dan Penny, Springer O’Donnell University of said: “Our data shows researchers Nature, & Dr Mark Hahnel, Lethbridge, Canada. may agree with the spirit of Figshare, UK sharing their research outputs, but • Open Data Will Save Lives The PDF report is available at: many face technical, regulatory – Notes from the AllTrials https://figshare.com/articles/ or personal concerns in actually Campaign for Clinical Trials The_State_of_Open_Data_ internationally to help them meet research setting. It invests in and getting data out there. Transparency. Dr Till Bruckner Report/4036398 key funder recommendations and incubates scientific software “At Springer Nature we want & Beth Ellis, Sense About to provide world-leading tools to companies that simplify the to drive open data forward by Science, UK About Figshare support an open culture of data research cycle, making more reducing these obstacles, and • Practical Steps for Increasing Figshare is a web-based platform sharing and collaboration. Figshare time for discovery. Its portfolio work alongside governments, the Openness and to help academic institutions is a Digital Science portfolio companies include a host of leading funders, and institutions to ensure Reproducibility of Research manage, disseminate and measure company. and admired brands including that researchers who contribute Data. Natalie Meyers, Center the public attention of all their For more information, visit Altmetric, BioRAFT, Figshare, towards open science see a clear for Open Science, USA research outputs. The light-touch http://figshare.com and follow Labguru, Overleaf, ReadCube, benefit, and get credit, for doing • Emerging Policies for Open and user-friendly approach @figshare on Twitter. GRID, TetraScience, Symplectic and so.” Research Data in the United focuses on four key areas: research ÜberResearch. It is operated by States. Heather Joseph, data management, reporting About Digital Science global media company, Holtzbrinck Scholarly Publishing and and statistics, research data Digital Science is a technology Publishing Group. Contributed articles & insights Academic Resources Coalition, dissemination and administrative company serving the needs of For more information, visit The report gathers insights USA control. Figshare works with scientific and research communities, www.digital-science.com and follow and narratives from leading • Building Trust — The State of institutions in North America and at the laboratory bench or in a @digitalsci on Twitter. Multimedia Information & Technology Volume 42 Number 4 November 2016 4
news Historic maps and archives now available online through Heritage Lottery project historic maps, images and linked 2017. The project is building a free information. online digital mapping research Historic maps of the West Country Landmarks from Bath, What is Know Your Place Know Your Place – West of tool to map community heritage can now be viewed online at www. Bristol, Gloucestershire, South England project is an HLF-funded across the West of England. West of England? kypwest.org.uk — the website is Gloucestershire and Wiltshire are partnership project (Heritage Counties covered by the project free for anyone to view. It shows included with highlights from well A digital heritage mapping project Lottery Fund) working across are: Gloucestershire (inc. Forest modern and historic maps side by known landmarks including the to help you to explore your 7 counties and 25+ heritage of Dean), South Gloucestershire, side with archive images and links. coal mines at Radstock. neighbourhood online through partners from July 2015 to March Wiltshire (inc. Swindon), North Somerset, Bath & NE Somerset, and Somerset. The project will digitise and bring together a range of historic map series and collections data into a single online portal where users can explore a geographic area, how it has evolved over time and add their own heritage information about ‘their place’ to the site. Who is involved? This project is a collaboration of a wide range of organisations participating across the region, with more partners being added as we go along. The lead partner is South Gloucestershire Council, and other key partners include: The British Library, National Library Scotland, Bristol City Council, Gloucestershire Archives, South West Heritage Trust, Wiltshire & Swindon History Centre, Bath Records Office, Historic England’s Heritage Schools, the South West Museums Development Partnership and a number of local specialist subject groups. This project is an extension of the successful Know Your Place – Bristol mapping project which was Multimedia Information & Technology Volume 42 Number 4 November 2016 5
news established in 2011 and has been blog, heritage walks, school 1930s) For the first time, these maps 2016, followed by Wiltshire and going strong since. The project resource packs and oral • OS Town Plans (1:500, will be digitised and stitched Gloucestershire in summer 2016, will build on the Know Your Place histories. c.1890s) together to provide a seamless and Bath & North East Somerset, website coverage of the city • To upload condition surveys • Goad Fire Insurance plans ‘layer’ of coverage of the area that Somerset and North Somerset in of Bristol, and extend it to the of heritage assets to the for Bristol, Bath & Gloucester you can navigate around, zoom the autumn, with the aim to have surrounding six counties listed. website. (late 19th C) into and search within. the entire region ‘live’ and online The Know Your Place – West • National Grid sheets before the end of 2016. of England project will provide What maps will be added? (c.postwar-1965). My area doesn’t appear on Know unprecedented online access to For the historic counties of These have been carefully Your Place at the moment. When The project runs until March maps of the historic landscape of Gloucestershire, Wiltshire and selected to ensure we provide will I see this? 2017. What happens to Know the region, to which users will be Somerset we will be adding: as broad and comprehensive able to contribute information, • Tithe maps (c.1840s) cover of the whole region we The project will be adding Your Place after that? building a rich and diverse • Enclosure maps (c.18th -19th can over approx. 5-6 ‘layers’ and information onto Know Your We want the project to leave a community map of local heritage C, excluding Wiltshire) c.120 years, and include the most Place on a county-by-county good legacy and are working to for everyone. • OS maps (25” 1st, 2nd, 3rd popular map series that are used basis through 2016, starting with build a firm foundation for Know / revised editions c.1880s – for research. South Gloucestershire in January Your Place to continue to grow What are the project’s aims? long after the project has ended. We are being funded to achieve The project is entering legacy the following for the Heritage agreements with all our key Lottery Fund: partners to ensure that all ‘Know • To scan, digitise and geo- Your Place’ digital resource and reference historic maps all the data on it will continue from Gloucestershire, South to be hosted and available for at Gloucestershire, Wiltshire, least five years after the project Somerset, North Somerset, until 2021. This means users can Bath and North East still access it for research and Somerset. uploading records. • To expand the existing ‘Know Your Place’ Bristol website to I am interested in getting involved include historic maps from in the project. How do I get the West of England area. started? • To recruit and train Drop us an email with your contact volunteers. details to: KYPWestofEngland@ • To deliver basic conservation southglos.gov.uk for an of fragile maps. informal conversation and advice • To create a mobile app. on getting started. • To create an exhibition to be Follow us on Twitter:@ toured to venues. KYPWestEngland and on Facebook • To deliver a range of heritage at: Know Your Place - West of learning activities including England . Visit the project website at talks and presentations, a www.kypwest.org.uk Multimedia Information & Technology Volume 42 Number 4 November 2016 6
BFI news El Sur (The South) meticulously lit compositions All images: Courtesy of BFI NB. Permission granted solely for reproduction in direct publicity or promotion of the BFI release of El Sur. Use in any other product or service and the evocative soundtrack, are superb throughout; Omero Antonutti is a charismatic Agustín, while Sonsoles Aranguren and Icíar Bollaín shine, as respectively, the young and teenaged Estella. Although less well-known than Erice’s The Spirit of the Beehive, El Sur is exquisitely beautiful and profoundly moving. Special features • Presented in both High Definition and Standard Definition • Haunted Memory: The cinema of Víctor Erice “One of the best in Spanish cinema (Adrian Martin, Cristina history” Pedro Almodóvar Álvarez López, 2016, 13mins): a video essay Recalling her youth in northern celebrating the great Spain during the 1950s, Estrella Spanish director revisits her relationship with her • Víctor Erice interviewed by beloved father Agustín, who was Geoff Andrew (UK, 2003, raised in the south, and realises 83mins, audio only) how little she knew of him and • Theatrical re-release trailer his secrets. Víctor Erice’s delicate (2016) and mysterious film reveals his • Fully illustrated booklet abiding fascination with memory featuring essays by Geoff and loss, missed opportunities Andrew and Mar Diestro- and the links between private Dópido and full film credits dreams and political realities. Following its well-received Product details: theatrical release in September, RRP: £19.99/ Cat. no. BFIB1229 / El Sur now comes to DVD and Cert PG/Spain/1983/ Blu-ray, released by the BFI on 23 Colour/ 95 mins / is prohibited. January 2017 in a Dual Format Spanish language with English Edition. subtitles The performances, like the www.bfi.org.uk/shop Multimedia Information & Technology Volume 42 Number 4 November 2016 7
BFI news The Glass Shield squad, rookie cop JJ Johnson Immediately positioned as mins) Cert 12/USA/1994/ 149 mins / All images: Courtesy of BFI NB. Permission granted solely for reproduction in direct publicity or promotion of the BFI release of The Glass Shield. Use in any other product (Michael Boatman, The Good an outsider, along with fellow • Illustrated booklet with full colour/English language, with Wife) struggles to adapt to life novice cop Deborah (Lori Petty, film credits and new writing optional hard-of-hearing subtitles on the force when confronted Tank Girl, Orange is the New Black), by Bridget Minamore by the inherent prejudices and JJ witnesses at first hand the Watch the trailer at: www.youtube. corruption of his precinct. brutality and implicit racism of Product details: com/watch?v=8jRotbedSNY&featu Directed by Charles Burnett (Killer his white colleagues. When an RRP: £14.99/ Cat. no. BFIB1258/ re=youtu.be of Sheep, My Brother’s Wedding), unlawful search results in the The Glass Shield is a thrilling arrest of Teddy Woods (Ice Cube, drama that shines a light on the Boyz N the Hood) on dubious deep-rooted racial tensions of the murder charges, JJ risks his job American justice system and the and his life to reveal the truth. toll of opposing institutionalised Special features bigotry. • Presented in High Definition Following the BFI’s current and Standard Definition BLACK STAR season, it will be • Newly filmed interview with released on Blu-ray and DVD Charles Burnett (2016, 26 in a Dual Format Edition on 23 mins) The first black recruit in his January 2017. • Alternative ending (1994, 2 or service is prohibited. Multimedia Information & Technology Volume 42 Number 4 November 2016 8
BFI news Paris Blues streets of the Left Bank at night. But their carefree idyll is disturbed when two American Cover image only: Courtesy of BFI NB. Permission granted solely for reproduction in direct publicity or promotion of the BFI release of Paris Blues. Use in any other tourists (Joanne Woodward and Diahann Carroll) enter their lives and, against the backdrop of music and moonlight, they find themselves falling in love. Photo of Louis Armstrong: . https://pixabay.com/en/louis-armstrong-jazz-trumpeter-398146/ https://pixabay.com/en/users/skeeze-272447/ All too soon, however, romance is put to the test, as the men find themselves torn between their love for the women and their passion for music. Featuring the legendary Louis Armstrong as Wild Man Moore, the film score was written by the incomparable Duke Ellington, who was nominated for an Oscar in 1962. The 1961 feature Paris Blues, shot on location in Paris with an all- Special features star cast and featuring a superb • Presented in High Definition Oscar-nominated jazz score, and Standard Definition written by Duke Ellington, was • Audio commentary by Adrian released by the BFI on 24 Martin October 2016. • Stills Gallery Presented in a Dual Format • Isolated music and effects Edition (DVD/Blu-ray discs), it is track the latest home entertainment • Original trailer release as part of BFI BLACK • Illustrated booklet with STAR, the BFI’s season of film essays by Nicolas Pillai, and television screenings, Rashida K Braggs and Philip special events, and DVD/Blu-ray/ Kemp; full film credits VoD releases, all dedicated to celebrating the range, versatility Product details: product or service is prohibited. and power of black actors. RRP: £19.99/ Ram Bowen (Paul Newman) Blu-ray Cat. no. BFIB1264 / Cert and Eddie Cook (Sidney Poitier) 12/UK/1961/ 106 mins / black and are jazz musicians who live white/ English language, with for music. Their Paris is one of optionsl hard-of-hearing subtitles underground, smoke-filled jazz Available from BFI Shop, Tel: 020 bars and the rain-drenched 7815 1350 or www.bfi.org.uk/shop Multimedia Information & Technology Volume 42 Number 4 November 2016 9
reviews reviews The early days of computing saw us facing considerable problems with electronic documents that we couldn’t read or print as we didn’t have the same software with which the documents were generated. Nuance Power PDF Advanced 2 The PDF (Portable Document Format) was conceived by Adobe; it was a layout format which allowed exact placement of images and text. ...a similar interface to Microsoft Office makes the interface much simpler to grasp and work with Adobe’s Acrobat software wrapped up documents into PDF files which could be read by Acrobat Reader and this was offered free to download so anyone could open, read Figure 1: opening screen and print the PDF files. Openly edit PDF files The PDF file format became an open standard and many PDF-related software programs became available, some of these being able to openly edit PDF files. Nuance Power PDF Advanced 2 is one such PDF editor. Although the package is a comprehensive collection of tools for the ‘business’ user, the program has implemented a ‘ribbon’ interface similar to that used in Microsoft Office and which replaces the ‘cascading menus’ approach to working. This has made the interface much simpler to grasp and work with, if only through its familiarity. The File Menu has also been constructed Figure 2: importing screen in motion. to reproduce that of the Office 2016 applications. screen view after selecting three different Creating documents from scratch Figure 1 (top right) shows the opening document formats to combine in one PDF The basic options for creating new PDF screen when ‘Create PDF’ is chosen to file. After choosing desired options, such documents on starting up Nuance are: combine files into one PDF document. as quality and save destination, clicking on From File, Blank PDF, From Clipboard, Create Figure 2 (bottom right) shows the same the right pointing arrow will set the creation PDF Portfolio and From Scanner. Multimedia Information & Technology Volume 42 Number 4 November 2016 10
reviews program is way beyond your needs, you can settle for the Standard version at £80, downloaded or in a box. Both prices are inclusive of VAT. I would suggest though that you don’t allow yourself to be daunted by the number of tools available in Nuance, as they are not difficult to use and if you can afford the Advanced version they may very well come into their own as your needs develop. Because there are so many tools, Nuance incorporates a Find-a-Tool search box, located top right of your working window space. Powerful Some of the innovative thinking that has gone in to the development of this latest version of Nuance has introduced support for Windows 10 and touchscreen devices alongside of it. There are also strong links supporting cloud storage and retrieval, so that saving to or downloading from the cloud is easily achieved, even opening documents from Figure 3: form controls and field options irretrievable or lost 2. To change a stored or received PDF in These options contain further, refining order to update its content and to make variations and the newcomer should look it more appropriate to purpose. through each of these to become familiar with the choices in order to make the best ...at £140 it’s a bargain that easily competes with selection. Although numerous, they are Adobe’s latest package at twice the price straightforward and the program makes each clear. The value of Nuance Power PDF Advanced Powerful functions 2 comes from its orientation towards the One particular value of a PDF editor against business user rather than the arts/household a converter/editor really lies in the facility to arena and at £140 it’s a bargain that easily carry out recovery functions: competes with Adobe’s latest package at 1. To regain from PDF the content of an twice the price. Figure 4: form for conversion original document that has become Further if you feel that the full Advanced Multimedia Information & Technology Volume 42 Number 4 November 2016 11
reviews the cloud and combining them in PDF document is ready for conversion to a fillable Figure.5: form conversion completed, Nuance has also included, alongside of format. form. The method followed was File, Open typing in progress. its speech recognition, Optical Character The program is also compatible with and the required file chosen. Recognition (OCR) from OmniPage, a fine Windows 7 and 8. It’s not small, needing Additional features OCR program that I have used extensively 700MBof hard drive and 1GB of memory ... deserves every accolade offered to it Those features in the Review menu that for many years. It does depend to some to run. are aimed at collaboration and sharing are extent on the character/print quality of Frustrated by forms that you can’t fill in The next step was to select Form Type, especially good. the document to be scanned, as with any online? No more! Nuance will convert them top left of the Forms ribbon, when each box Text may be marked or annotated in a OCR program, but it enables automatic so that they can be so filled, but can also on the form is highlighted as shown below. variety of ways from the Comment ribbon, proofreading and spelling correction, as well create forms for you that can be so filled. Each box in turn may then be selected and perhaps with call-outs for example, but as moving the document’s content around to Figure 3 shows the Forms controls with completed from the keyboard. ‘Wednesday’ Dragon Notes is also in there, providing the improve reader friendliness. field options. is the box currently being filled. Could it means of introducing dictated observations Figure 4 shows the Forms tab selected the possibly be much simpler than that? that are converted into editable text. Conclusion Overall, it is Nuance’s magnificent set of features that appeal to me and their simplicity of use via the stress-free interface. The easy assimilation with Microsoft Office is a useful bonus and the simple creation of interactive forms as demonstrated is a huge addition for streamlining data collection. The inclusion of both OCR and Speech Recognition provide a great advantage and an exceptional option for both aurally and visually impaired users. Nuance Power PDF Advanced 2 is an excellent program that deserves every accolade offered to it. It makes PDF conversions seem like child’s play, no matter in which direction the conversion is moving and with its range of facilities and ease of access it is a really solid piece of software that for its price is an absolute bargain! www.nuance.co.uk/go/powerpdf Ken Cheetham, Student Services, Cardiff Metropolitan University Figure 5: form conversion completed Multimedia Information & Technology Volume 42 Number 4 November 2016 12
towards a single channel for digital assets features Strategic innovation and delivery in the digital space Chris Batt recently completed his operational practices of public collecting institutions Using academic and populist literature, the internet’s PhD which examines whether (museums, libraries and archives) to identify similarities development and social impact between 2000 and 2014 the current service paradigms and differences was explored. This produced a list of 37 key trends of socio- of collecting institutions will 3. Comparing the evidence from stages one and two to technical change ranging from the ubiquity of mobile continue to be effective in the highlight similarities and differences technology to the fundamental restructuring of sectors such face of socio-technical change. 4. From that comparison, presenting strategic challenges as retail and the recorded music industry. Former posts include director of and opportunities for future planning of digital Cultural Services in the London services maximizing user value. Drivers of internet change Borough of Croydon and chief This list was further distilled into four drivers of internet executive of the Museums, Libraries and Archives Intermediate outcomes change: Council, making Chris uniquely positioned to see the Recommendations for action were based on specific 1. The internet as digital common carrier: a single, global entire ALM space outcomes from the first two stages of research. channel with simple ubiquitous protocols encourages Introduction “In the digital world, all of the objects that we have access to via the Web have been imbued with the ability to speak… This leads to the inescapable conclusion that, in the digital environment, the distinctions between libraries, museums and archives that we take for granted are in fact artificial.”11 This short article focuses on the implications and outcomes of Collecting Institutions in the Network Society , my PhD research2 at University College London. Echoing Bob Martin’s view above, my hypothesis was that the traditionally highly fragmented, top-down structures of public service severely limit response to new digital opportunities. The research aimed to provide tangible evidence supporting the hypothesis and to propose approaches to future developments based around the convergence of the development and delivery of digital assets. Four research stages The methodological approach involved four stages: 1. Understanding the fundamental effects that make the Internet such a powerful agent of socio-technical change 2. Examining the contemporary purposes and Multimedia Information & Technology Volume 42 Number 4 November 2016 13
towards a single channel for digital assets features resource convergence and offers instant two-way the service/professional practices of collecting institutions: communication social value as long-term collectors and curators supporting 2. The internet redefines space and time: every formal and informal learning; the maintenance of physical network node instantly accessible; transmission costs collections in fixed locations and, more recently, the independent of distance and time, enabling fast integration of Web 2.0 tools and digital collection building innovation and rapid social diffusion. to enhance the user experience. Collecting institutions, of 3. The internet possesses its own gravitational forces: course, exist within broader organisational structures. successful services grow rapidly due to viral marketing Public service today remains rooted in top/down command driven by social media, feeding increasing growth; the and control structures with collecting institutions forming big get bigger components in a vertically integrated structure of policy and 4. The internet redefines the relationship between the funding. This longstanding institutional paradigm provides supplier and the user: traditional innovation had high mechanisms for sustaining policies, local priorities and capital development costs; digital innovation has low accountability. overheads encouraging risk taking and experiment; The result is a highly fragmented landscape of collecting two-way engagement with user involvement in the institutions where the institutional identity is paramount, development process. constraining horizontal collaboration and shared policy within and across institutional sectors. Innovation is low-risk, grounded in existing service the research aimed to [...] propose approaches to future frameworks, lacks shared exploitation of the Internet and developments based around the convergence of the means that a single statement of social value that might development and delivery of digital assets influence national digital policy agendas is impossible. Stage Four: the need for action An additional conclusion from stage one is that The final stage of the research sought to articulate these an agrarian-like revolution is taking place. The pre- outcomes into a set of issues of practical use to practitioners 2000 knowledge hunter/gatherer, relying on access and policymakers. to physical destinations has now become online The first issue was, in the absence of any explicit shared harvester. mission statement across collecting institutions, to see whether a convincing draft might be synthesised using the Stage two: examining purposes and practices 26,000 word dataset extracted from published documents Stage two, the purposes and processes of UK and websites. Using only the highest frequency words from collecting institutions, involved analysis of all public the dataset the following was produced: strategies and policy documents 2000-2014 and “The purpose of museums, libraries and archives is a survey of almost 1,000 institutional websites to to maintain and promote collections and services to identify digital strategies and mission statements, for encourage people’s learning and enjoyment and to develop subsequent textual analysis. A review of all research communities.” literature on digital innovation across collecting As the collective voice of museums, libraries and archives, institutions to identify scope and nature was also could this be a mission umbrella for joint advocacy digital undertaken. strategy? Discuss. Analysis revealed a set of linked characteristics The next issue was practical comparison between the four common to public collecting institutions, embracing Generic Drivers and the characteristics of the institutional Multimedia Information & Technology Volume 42 Number 4 November 2016 14
towards a single channel for digital assets features paradigm to draw out the tensions between opportunities experienced online harvesters, without significant • Dealing with the speed of innovation and change enabled by the generic drivers and the challenges that would convergence in digital collections’ innovation and delivery, have to be overcome by collecting institutions: collecting institutions will be unable to ensure maximum It is my hope that, at the very least, these outcomes will value to all citizens. encourage a debate about the future of digital services not The second conclusion was that it is possible to identify simply grounded in the status quo models of today. Generic Drivers of Institutional Paradigm: from the comparative analysis three strategic challenges that Change: Opportunities Challenges must be addressed debated at an early stage. The pre-2000 knowledge hunter/gatherer, relying on access to The research provided three strategic challenges for physical destinations has now become online harvester Potential of Internet to Institutional Paradigm and debate: increase social value of lack of strategic planning • Finding common purpose in digital strategy — one collecting institutions voice, one strategy The thesis presents a possible future ‘do it once, do it • Focus on the exchange relationship between the right’ model based around the central co-ordination of all New relationship between Importance of status quo service and the user — this matters more than developments — a Digital Knowledge Ecology — ensuring supplier and user, new Long-established service anything that, for the harvester, disparate collections appear as one business models patterns The importance of presence The value of the institution in the digital space to meet as physical destination emergent behaviours and build wider audiences Rapid innovation and The risks of radical change diffusion Implications of strategic Constraints of structure and change resources Digital channel convergence Organisational fragmentation Globalisation from Localism and vertical gravitational forces integration Need for one voice and Absence of explicit shared one message to promote mission across collecting collective value nationally institutions. Two conclusions were derived from the analysis, highlighted in the summary table above: First, as audiences become increasingly active and Multimedia Information & Technology Volume 42 Number 4 November 2016 15
towards a single channel for digital assets features seamless resource, regardless of their institution or form. future is still out there and looks set to be increasingly digital. • A single, integrated citizen offer Quite impossible, of course. National boundaries, My purpose was not to change the world of collecting • New relationships with and between individuals and organisational structures, public policy and even practitioner institutions. Rather to shine a light on the challenges and with communities worldviews all stand in the way, and in an age of financial opportunities that the digital future will bring; to demonstrate • Agile innovation famine risk-taking is the last thing on anyone’s mind. Yet the that increasing value depends on a shift from today’s • Power and national influence through stronger fragmented digital landscape towards the collaboration and advocacy convergence of the Digital Knowledge Ecology. • Rethinking professional practice and development The ideal would be “for the harvester, disparate collections appear as Over the long-term there could be huge benefits, explored • Redefining the concept of collection for the 21st one seamless resource, regardless of their institution or form”. in some detail in the thesis: century. What we needed today is practitioners prepared to set aside the status quo long enough to begin a debate on more radical futures. Abe Lincoln said it best: “The dogmas of the quiet past are inadequate to the stormy present. The occasion is piled high with difficulty, and we must rise with the occasion. As our case is new, so we must think anew and act anew.”3 Chris Batt can be contacted on cbatt@mac.com The Archives and Records Association (ARA) are publishing this article too, and are keen to explore the ideas of a collective digital strategy with the libraries community (at least in principle). If anyone in interested in engaging with an initial exploratory meeting with their peers in archives, please contact Chris. Bibliography 1 MARTIN, R.S. (2003) Cooperation and Change: Archives, Libraries and Museums in the United States. The Hague: IFLA. Available at: http://webdoc.sub.gwdg.de/ebook/aw/2003/ifla/vortraege/iv/ifla69/ papers/066e-Martin.pdf 2 BATT, Chris. (2016) Collecting Institutions in the Network Society. Available at: www.digital-futures.org/Digital_Futures/Collecting_ Institutions_in_the_Network_Society.html plus a more digestible briefing at: https://dl.dropboxusercontent.com/u/15962924/BATT%20 BRIEFING%20DOCUMENT.pdf 3 LINCOLN, A. (1862) Second Annual Message, December 1, 1862. In Peters, G. & Woolley, J.T. The American Presidency Project [online]. Available at: www.presidency.ucsb.edu Multimedia Information & Technology Volume 42 Number 4 November 2016 16
immersive technology: history meets high tech features Shackleton and Scott’s Antarctic ship transformed by technology Louisa Attaheri, Curator with Dundee Heritage Trust explains the importance of RRS Discovery and its latest voyage — one that combines history, a big dose of public support and cutting edge technology, including augmented reality Introduction It was all hands on deck — literally — as the RRS Discovery ship recently began a different sort of voyage: one of crucial preservation. The historic vessel, which led Captain Robert Falcon Scott and Ernest Shackleton on their famed trip of scientific exploration to the Antarctic, is now an award-winning visitor attraction in Dundee. But the ship was only built to last about ten years when it was launched back in 1901. So as part of her ongoing maintenance plan, she recently had her masts and rigging removed piece by piece during a highly intricate three-week process. ... an augmented reality installation tells visitors more about the rigging in a novel way And while a group of four specialists took her apart, a crowdfunding campaign was launched to pay for the de- rigging work. The appeal, which ran throughout November, raised £40,000. It reached individuals and businesses, spread worldwide and was backed by everyone from heritage groups the ship has gone through this process in 24 years. True to form for a visitor attraction that likes to push the to a TV celebrity. The parts are now being repaired by a What’s left down at the waterfront in Dundee, now called envelope, the operators of the ship, the charity Dundee specialist shipbuilding firm in Gloucester in what could take Discovery Quay, is something of an exposed lady — a ship Heritage Trust, decided to turn the episode into a learning nine months and at a total cost of £350,000. It’s the first time that remains open to the public but stripped almost bare. opportunity. Multimedia Information & Technology Volume 42 Number 4 November 2016 17
immersive technology: history meets high tech features Augmented reality comes to the fore fact that this crucial rigging work was going on, and this was a they were standing on the deck as well as from a bird’s eye Computer science and immersive technologies experts from way of not only explaining the value of the masts and rigging view, all the while learning historical facts and about how the the University of St Andrews were commissioned to put to the ship, and connecting visitors to the project, but also of ship worked.” together an augmented reality installation to tell visitors turning something quite technical into a lot of fun. more about the rigging in a novel way. The installation leads “The exhibit, which sits in our visitor centre just before ...this interactive exhibit uses an Xbox controller, 360 degree visitors interactively through the ship’s masts and rigging. visitors go out on the quay to visit the actual ship, has proven photospheres, historical images, and drone footage to engage Using Xbox controllers, a video screen and interactive to be a hit.” with visitors visuals of RRS Discovery, visitors can navigate around the Says Catherine Cassidy, a research fellow at the University exterior of the ship, zooming in and out on different details. of St Andrews and one of the team involved in producing the The crowdfunding process itself was something novel for The visuals are accompanied by drone footage of the ship exhibit: “This interactive exhibit uses an Xbox controller, 360 Dundee Heritage Trust. It took a gamble in turning to the that is on a loop when the exhibit is not in use. degree photospheres, historical images, and drone footage to public for money, but it was a move that more than paid off. “The new exhibit is a great example of history meets high- engage with visitors exploring the different elements of RRS One of the first donors was Lorraine Kelly, a British television tech,” says Mark Munsie, operations director with Dundee Discovery’s masts and rigging. presenter, a resident of Dundee and a patron of the Trust. Heritage Trust. “We knew we wanted to make the most of the “The idea is that people of any age can tour the ship as if Several businesses gave money, as did heritage Multimedia Information & Technology Volume 42 Number 4 November 2016 18
immersive technology: history meets high tech features organisations including Abertay Historical Society, founded in its journey. The ship was returned to Dundee amidst much Says Paul Jennings, executive director of Dundee Heritage 1947 to promote interest in local history. Another supporter fanfare in 1986, after being used for decades as a training ship Trust: “Our crowdfunding campaign ended up being as was Nine Incorporated Trades of Dundee, which represents for Sea Scouts and the Royal Navy Reserve. much an exercise in public relations as it was an appeal for Dundee’s nine traditional crafts. What Dundee Heritage Trust ended up doing with money. RRS Discovery has its roots in Dundee and, as such, RRS Discovery was built in Dundee, whose shipyards Discovery’s latest ‘voyage’ was to endear the ship once more she is Dundee’s attraction. I think the campaign served as were renowned for building whaling ships robust enough to the people of Dundee and beyond — those who value the a reminder of these roots. There was a tinge of sadness for to withstand ice. So for a ship that was about to face the vessel and its contribution not only to history but to locals driving by and seeing the ship gradually stripped of extremities of the Antarctic, it was the obvious place to start the future. her masts but hopefully we’ve driven home the message that ongoing maintenance of this fabulous vessel is vital if she is to be enjoyed by future generations.” RRS Discovery: a timeline • 1901: Discovery sets off on its Antarctic voyage after being built by Dundee Shipbuilders Company • 1904: Discovery set free from ice • 1905: Bought by Hudson’s Bay Company to be a cargo vessel • 1905-1920: Voyages to USA, France, Russia, Spain, Canada, Holland and Turkey • 1923-1924: Ship re-fitted. Becomes a Royal Research Ship • 1925-1927: Departs for Antarctica for oceanographic expedition • 1929-1931: The British, Australian and New Zealand Antarctic Expedition, Discovery’s third and final trip • 1931-1979: RRS Discovery is in London as a training ship for Sea Scouts and the Royal Navy Reserve • 1979: The ship is opened to visitors by The Maritime Trust • 1986: RRS Discovery returns to Dundee and is berthed in Victoria Dock • 1993: She takes up her present berth at Discovery Point • March 2001: Centenary of her launch • November 2016: 20 years after returning to Dundee, RRS Discovery undergoes major renovation work, partly funded by a public crowdfunding campaign. Dundee Heritage Trust www.rrsdiscovery.com Formed in 1985 to preserve and interpret Dundee’s Heritage, Dundee Heritage Trust is an independent registered charity dedicated to the guardianship, preservation and portrayal of Dundee’s Heritage in ways that educate, inspire and enlighten Multimedia Information & Technology Volume 42 Number 4 November 2016 19
immersive technology: history meets high tech features current and future generations. RRS Discovery receives welcome funding boost from from Nine Trades sampled the attraction’s latest exhibit, an Nine Trades augmented reality installation developed by St. Andrews As well as the internationally significant Royal Research University which guides visitors through the ship’s mast and Ship Discovery, Dundee Heritage Trust has responsibility for A crowdfunding campaign to raise preservation funds for the rigging using Xbox controllers. Discovery Point Antarctic Museum plus Verdant Works, one of historic ship RRS Discovery has received a welcome boost the nation’s most important textile museums. from Nine Incorporated Trades of Dundee. The historic RRS Discovery, which made two trips to the Antarctic in the name of scientific exploration, was built Both sites are Accredited museums with collections of National The Nine Trades group, which represents the city’s nine in Dundee, whose shipyards were renowned for building Significance, 5 star rated attractions with VisitScotland and traditional crafts, on Monday handed over a £5,000 cheque whaling ships robust enough to withstand ice. have won numerous awards. towards a campaign that has only a few days left to reach its £40,000 goal. The ship has entered a nine-month repair programme which 2016-17 Restoration Project has seen its masts and rigging removed for essential cleaning Dundee Heritage Trust is undertaking an essential restoration In a meeting of tradition meets high-tech, representatives and repair. project focused on Discovery’s masts and rigging. Master shipbuilder/repairer Tommi Neilsen has been appointed as the main contractor for this work which will commence on 1 November 2016 and may take up to 12 months to complete. During this time RRS Discovery will have all rigging and parts of the masts removed, however will still be open to the public giving them a once in a generation opportunity to see the ship ‘demasted’. As an integral function of this project the Trust has commissioned a new augmented reality app and exhibit to explain the work to be carried out and its importance in the Trust’s ongoing efforts to preserve and protect one of the most important historic ships in the World. Funding the restoration work The restoration project will cost approximately £350,000, for which a major fundraising drive is currently underway. It is hoped that funding will be secured from a number of sources, including the Trust’s first foray into crowdfunding. 4. Continued developments Over the next 24 months the Trust hopes to complete a series of further enhancements to both Discovery Point and Verdant Works including upgrades to the visitor experience and its conferencing and events facilities. For information on St Andrews University’s computer science department visit www.cs.st-andrews.ac.uk Multimedia Information & Technology Volume 42 Number 4 November 2016 20
what makes knowledge an improvement over information? features Information in an increasingly-interconnected world The Association for Information to be free’. However, Fuller argued that this approach, if taken becomes knowledge only when it has been reproduced. Science and Technology Annual literally, could lead to a problem of information overload. He The terms ‘information’ and ‘knowledge’ are often used Lecture 2016 was hosted by the highlighted the example of Wikileaks, which he argued is an interchangeably, but in this kind of situation Fuller argued Centre for Social Informatics at example of an attempt to make knowledge free in a similar that we may want to define knowledge as a product of Edinburgh Napier University — if not more radical — spirit. The Wikileaks documents are reproduction. on 30th November 2016. The put out in a pure information form, which is then mediated event was opened by Professor by media outlets, such as The Guardian, who curate and How to decide what gets reproduced? Hazel Hall of Edinburgh Napier edit the documents for the purposes of publication. In this This leads to question of what gets reproduced. This has been University, and the Q&A chaired process, the only way the material begins to have any impact a long-running concern, captured in Ann Blair’s book ‘Too by Dr Diane Pennington of is through a process of curation and editing. much to know’. Strathclyde University. Fuller suggested that this shifts the problem from access Blair highlights the plight of authors in the Middle to information to reproduction of knowledge: information Ages, who had an awareness of the enormous amount of Introduction In this era of smartphones and endless connectivity, we can’t seem to get ‘too much information’. Yet equally, many academics and pundits have long warned of ‘information overload’. In the ASIST Annual Lecture 2016 Professor Steve Fuller argued that the polarity is itself not new. Indeed, what we value in information as ‘knowledge’ has always required a selective reproduction process, in which information is systematically discarded and altered. Professor Fuller is usually considered one of the founders of Social Epistemology, which is about the social foundations of knowledge, including the ways people relate to information, ...information from sources such as Wikileaks needs curation and editing before it can have impact how this changes information itself, and what, if anything, can be called knowledge. In this lecture, Fuller considered the problem in the context of the production of information and the reproduction of information. He began by citing Stewart Brand, founder of the Whole Earth catalog, who coined the catchphrase ‘knowledge wants Multimedia Information & Technology Volume 42 Number 4 November 2016 21
what makes knowledge an improvement over information? features information available, and the scarcity of people reproducing predecessors, but with a twist or ‘clinamen’. This twist could technology. that information. Authors had to reproduce everything that be viewed as a moment of error, where the poet tries to copy Fuller moved on to consider the difference between had gone before in their text, as there was no guarantee an earlier poet and fails, or as a moment of originality. distortion and clarification as part of this process. that readers would encountered any other publication. As Reproduction of knowledge is a process that happens over a result, an enormous amount of power was wielded by the Differentiating between error and originality time, and the people who have to understand knowledge reproducer, who could add their own spin that would go Bloom notes that the difference between error and originality at different times come with different backgrounds. It is undetected. is a matter of interpretation, and this can change over time. therefore important to consider what they need to take Here Fuller paused to discuss the original meaning It is quite common for a poet to be condemned in era, and forward and what they can leave behind. This leads to of authorship, defining it as a process of authorisation. viewed as an originator in another. However, the poet is curating and editing, which opens you up to questions of However, as copyright and intellectual property law always being evaluated in terms of their relationship to clarification or distortion. developed with the arrival of the printing press in the early previous poets. Fuller highlighted the field of science which, as a 17th century, there was a disentanglement of the role of Fuller argued that this principle applies across the board to progressive exercise, has to have a strong connection to the the ‘editor’ from the role of the ‘author.’ A role emerged for all forms of knowledge reproduction. Knowledge is generally past. However, he argued that science masks the process ‘expert readers’ who could make authoritative judgements evaluated by its ability to keep within the established of reproduction of knowledge, describing the past as a on published material, moving the ‘authorising’ role from the rhythms of its discipline, following in line with dominant streamlined, continuous process. Some information is lost author to critics. theories. Criticism is the gatekeeper about what passes. The in this process, in the name of producing knowledge, which Fuller described his influences on his thinking in this area, alternative is to throw all of the raw information out to the could give rise to the accusation of distortion. including Harold Bloom’s book ‘The Anxiety of Influence’. market and crowdsource your criticism. This model has been Bloom says that poets essentially reproduce the work of their made increasingly plausible with the advent of information Conclusion Fuller concluded by relating these issues to Wikipedia. Wikipedia is an example of a collaborative, collective form of ongoing knowledge reproduction, which presents itself as self critical and is increasingly treated as an authoritative source of knowledge. The US Supreme Court cites Wikipedia more often than the Encyclopaedia Britannica. However, Wikipedia remains relatively unstudied. Fuller argued that we are sleepwalking into Wikipedia becoming the primary mode of knowledge reproduction in the world. In a world awash with information, some of which we want to have constituted as knowledge, Wikipedia is ahead of the game. Fuller concluded by issuing a challenge to those in the Information Sciences to study the micro-practices of Wikipedia in more detail and engage with it as an important piece in this picture. Further information Contact event host Professor Hazel Hall: h.hall@napier.ac.uk; http://hazelhall.org; @hazelh. See also https://storify.com/ eventamplifier/asist-al16 for a Storify of the event. Follow Professor Steve Fuller on Twitter at @ProfSteveFuller. Multimedia Information & Technology Volume 42 Number 4 November 2016 22
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