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FLOORING
AUSTRALIA & NEW ZEALAND
august / september 2018
Choices Flooring by Thomsons in Euroa and Seymour
continue the family name into the third generation!
Print post approved 100018531
p6
www.flooringmagazine.com.au
ACHIEVE A
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Upfront
FLOORING
AUSTRALIA & NEW ZEALAND
Welcome to the August/ august/ september 2018
September 2018 edition of vol 36 no 4
Flooring magazine.
In this issue we interview
News
the team at Ontera who
discuss the WellBAC range of 04 Innovative Industry Training Pilot Seeks
Government Funding Boost
carpet tile backing systems
and more. 10 New e-learning Resources for Apprentices
There’s also an interview
with Bruce MacLaren at QEP. Overseas News
We take a close look at QEP’s 18 Beaulieu International Group Acquires
expansion and distribution Beaulieu Canada and Beaulieu Australia
plans as well as the launch of
Interview
new products.
Our Icon is John Millard 24 Ontera
from the aptly-named Icon 36 QEP
Carpets out of Perth, Western
Australia. John delves into Icons
his work-life and we take a 31 John Millard
wander down memory lane
and explore the success of Regular Reports
Icon Carpets and its ever-
46 Airstep Retailer of the Month
growing presence Australia-
wide. 62 Software
We always welcome your
feedback…. Front Cover
All the best,
01 Choices Flooring
www.choicesflooring.com.au
Ronnie Gramazio
Editor
www.flooringmagazine.com.au
www.flooringmagazine.com.au Flooring Aug/Sep 2018 | 3
News
Innovative Industry Training Pilot training consultant, Margo Couldrey from
Lista Consulting, the feasibility study was
Seeks Government Funding Boost successfully completed and the Alliance
now has an opportunity to apply for a
larger WTIF grant to carry out a pilot
training program at Holmesglen Institute.
“Trade training is an industry wide
priority and the Alliance members
are keen to work with all industry
stakeholders to increase the numbers of
installers in training,” Mr. Flierman said.
In other industry news, the Australian
Resilient Flooring Association (ARFA)
has successfully revived the Resilient
Flooring Standards Committee PL015 to
review and update standards relating to
resilient flooring installations in Australia
and New Zealand. A Project Manager
has been appointed and a committee
is currently being formed to undertake
the review. ARFA is seeking the widest
possible input into this important
standard to ensure it reflects the
interests of all stakeholders.
AFS Brings Ardex
to QLD
Australian Flooring Supplies (AFS) are
delighted to announce that they will
now be supplying Ardex products into
Queensland. Due to recent acquisitions,
Ardex will now be available via AFS’s
newly acquired branches in Yatala,
Virginia, Slacks Creek, Molendinar,
Warana and Garbutt.
This expansion continues the long
standing, ever-growing partnership
between AFS and Ardex. For more
The Australian Flooring Industry Alliance Spokesperson of the AFIA, Randy
than 60 years, ARDEX has been a
(AFIA) continues its campaign to strengthen Flierman said the pilot formalises work
quality leader for the flooring and tiling
the standards and infrastructure that that is ongoing on a number of fronts
industries, the brand of choice for
will attract and retain quality installers to find new, innovative pathways for
installers and distributors.
to the industry. The body, comprising young people to enter and stay in the
representatives from five industry sectors, profession.
has secured a ‘seed funding’ grant from “The pathway engages employers in
the Victorian Department of Education’s
Workforce Training Innovation Fund (WTIF)
a number of key roles including design
and administration of capstone tests
Vermeister
to investigate the feasibility of a new pre-
apprenticeship program that will sustain
to lift employer confidence in training
outcomes. The program includes a
New Australian
a pipeline of qualified installers within the
industry.
number of components previously
not experienced by employers or our
Distributor
Working in collaboration with training provider, Holmesglen. This offers
Holmesglen Institute, the Alliance both parties an opportunity to trial and Vermeister, leaders in wood floor
members developed a plan for a pilot that evaluate new approaches,” Mr. Flierman solutions, is pleased to announce
would enable students to transition from said. that their new Australian distributors
a specially designed 16-week pre-industry “Due to the combined efforts of AFIA is SquareWood Pty Ltd, based out of
program to a 12-month Cadetship under members, working closely with Franklin Melbourne, Australia.
training contract as a precursor to a O’Carroll, of Holmesglen Institute and Contact SquareWood to find out
Certificate 111 Apprenticeship. with great support from our vocational more.
4 | Flooring Aug/Sep 2018 www.flooringmagazine.com.au
opened a furniture store in Shepparton
- Xavier and brother Tony went into
partnership together and bought the
Thomson’s Floor Coverings part of the
family business – Paul moved to Ararat
and opened a furniture store, and later
years opened Paul Thomson Carpet
Choice (now known as Choices Flooring
Ararat which is owned by Rod and Jody
Mills who are both originally from Euroa
– Pauls wife and Rod are brother and
sister) – Christopher still currently owns
Thomsons Home Furnishers in Euroa and
is assisted on a daily basis by his three
children – Mark is a ‘retired’ flooring
installer but called upon when things are
desperate.
The Carpet Choice buying group
was formed in 1993, and Xavier and
Tony both agreed that continuing the
association with Newfurn was a no
brainer, and decided to rebrand their
stores to Thomson’s Carpet Choice,
which involved moving into a new premise
at 8 Station St, Seymour.
Xavier managed the Euroa store and
although living in Euroa, Tony managed
the Seymour store until this year!
Choices Flooring by Thomsons On 31st December 2001 Xavier
decided it was time to retire and Tony and
in Euroa and Seymour Continue his wife Christine bought Xavier out and
continued to offer the region with quality
the Family Name into the Third products at competitive prices.
Tony & Christine continued to work full
Generation
time in both stores after Xavier retired –
Tony in Seymour and Christine in Euroa.
After doing some travelling and
The Thomson name in North East Cyril and Lena Thomson acquired their adventuring, in 2009 Tony & Christine’s
Victoria goes hand in hand with Floor first store in 1959, being Thomson’s eldest daughter Jacqui joined the team
Coverings and Furniture stores and has Home Furnishers in Euroa. Cyril was a and provided a huge amount of help
now officially been passed onto the part of a group of independent furniture to her parents in both stores, quickly
third Generation after Jacqui Thomson retailers who suggested in forming an picking up the knack to help Tony with
purchased Choices Flooring by Thomsons association to maximise their businesses the measures, cutting of carpet / vinyl,
in Euroa and Seymour on the 1st July - as a result Newfurn Floor Coverings was unloading trucks but also able to help
2018 from her parents. formed, and Thomson’s Floor Coverings out with the administration side of the
was opened, branching out from the business as well.
furniture store into its very own store in 2011 saw the introduction /
Euroa in the mid 1960’s. rebranding of Choices Flooring, which
Cyril & Lena had 7 children, John, now saw the store as Choices Flooring by
Xavier, Paul, Anthony, Mary, Christopher Thomson’s.
and Mark – it was a family affair in the Jacqui left the business in 2015 for 18
stores, with all siblings except Mary months but re-joined her parents in early
having careers in either the Flooring and/ 2017 with the desire to purchase the
or Furniture industry. Tony Thomson left stores off her parents – “the 18 months
school at the age of 15 in 1969 and away from the business really made me
went straight to work with his parents and want it more, and made me realise that
older brothers in the stores. In the early it’s what I actually wanted to do – I’d
1970’s the family decided it would be a bought a house in Euroa a few years in
great option to add another store to their prior and didn’t want to go anywhere and
empire and opened the Furniture and wanted to follow on the family tradition so
Flooring store in Seymour. spoke to Mum and Dad about my plans
After Cyril and Lena passed on, all and we started getting things in place,”
of the boys went their own ways – John says Jacqui. 8
6 | Flooring Aug/Sep 2018 www.flooringmagazine.com.au
At Choices Flooring
we know that
good interior
decorating starts
from the floor up
and that is why our
Inspiration Station
has been an integral
part of our store
evolution program.
The Inspiration Station help our customers to make informed decision instore. Some features include;
Ability to compare flooring types
Customers’ ability to view any in the same room. Wall, and décor colours can be
flooring sample in-store to a ‘real easily changed to create the
life’ room setting, in a larger area perfect room
on screen
The ‘Your Floor’ program allows
customers to upload their rooms
onto the Inspiration Station (via Window Furnishings can be
a website upload) to provide viewed in 2 sizes, complimented
customers with the opportunity to by the motorisation function for
view various flooring options they Rugs can be viewed on a variety of those that have it and can be
are considering hard flooring tones and textures. designed with pelmets and trims.
For a strictly confidential discussion about the future direction of your
business, please contact:
New Zealand - John Nicholls Australia - Tim Drew
Group Manager - Retail Development NZ Group Manager - Retail Development AUS
Mobile: +64 27 322 8679 Mobile: +61 425 751 756
Email: jnicholls@choicesflooring.co.nz Email: tdrew@choicesflooring.com.au
choicesflooring.com
Jacqui officially purchased the
business off Tony & Christine Thomson
on the 1st July 2018, officially ending
a close to 50-year career in the flooring
industry for Tony.
Tony & Christine will still work
‘casually’ in the business for Jacqui
when they are needed – Tony doing
some measures and Christine assisting
with some Administration, but they both
look forward to a well-earned break.
Jacqui is thrilled to be continuing the
family business. “I had such a great
opportunity in buying an established
business that had been around for over
50 years, but to purchase both stores
and continue our family name into
the third generation, well that’s pretty
special and not something you see
every day. Especially being a female
buying into such a male dominated
industry, I’m kind of proud of that, and
I hope that I do the entire Thomson
family proud!
I wish Mum and Dad all the very
best in their ‘Semi Retirement’ as I
know how hard they have worked for so
many years! They deserve a rest!!” says
Jacqui.
8 | Flooring Aug/Sep 2018 www.flooringmagazine.com.auJustin Julius (far right) with two
apprentices, demonstrating an
installation procedure for the new
‘Adhesive fixed carpet’ unit in the
Flooring Technology resource.
New e-learning Resources for Apprentices
For the last few years, apprentice released under a ‘creative commons’ pay into a funding pool, based on the
flooring installers around Australia have licence that gave free access to all web numbers of students enrolled with each
been utilising the Flooring Technology users. institution.
website in their studies. This site has Workspace Training received a second Workspace Training formed an entity
been progressively building up training grant from the WELL Program the called Industry Network Training and
resources for the Certificate III in Flooring following year and developed another set Assessment Resources (INTAR) to
Technology trade qualification since of units for the project. When the project manage the subscription scheme and
2012. was completed the website was handed host the new site. INTAR also relaunched
During that time a wide range of over to the skills council responsible for the original site in order to maintain the
learning units have been developed, the qualification, Manufacturing Skills free access to all users, given the fact
covering topics relating to resilient Australia (MSA). that the government-controlled version
products, timber floor coatings, subfloor In 2014 the project won the award was no longer being actively maintained.
preparations, site safety, job costing for ‘Excellence in a learning resource’ at
and administrative functions. But up the Australian Institute of Training and New training resources
until now, there has only been a cursory Development Awards. By this time, it had Under the new funding agreement
coverage of carpet installations and other also developed a worldwide following, and organised with the NFTN and CIAL, a
skills required by professional installers. was being utilised by training providers range of learning units will be developed
These additional units are now being and other interested parties in the US, by INTAR over the next year, designed to
addressed, thanks to the combined UK and throughout Europe. Web traffic support the corresponding competencies
efforts of the National Flooring Trainers statistics showed that the site was from the flooring qualification.
Network (NFTN) and the Carpet Institute receiving several million hits every year. The main focus will be on units relating
of Australia Limited (CIAL). The structure Unfortunately, the federal government to carpet installation, but there will also
of the site is also undergoing a full abolished the WELL Program that year be several units covering other floor laying
revamp and it has recently been moved and no other funding programs were skills. The specific target audience for the
to a new hosting service and domain created to replace it. Soon afterwards, project has always been apprentices with
name at: www.flooringtech.org. the government abolished all skills poor literacy and numeracy skills.
councils, and the MSA was required to The content material is provided in
Background to the project transfer management of the website over both downloadable print-based learner
The Flooring Technology project began to another government agency. guides and an on-line interactive web
in 2012 when the federal government’s When it became clear that there format. The web version has a voice-over
Workplace English Language and Literacy were no further avenues available for narration of the text and makes extensive
(WELL) Program funded a resource continuing the project with federal use of graphics, photos and video clips.
development project proposed and government funding, the TAFE teachers This user-friendly presentation style also
managed by Workspace Training. All delivering the flooring qualification liaised makes the materials more accessible
training providers around Australia that with Workspace Training to formulate a for all users, including apprentices with
delivered the Certificate III in Flooring plan to press on with the development higher-level literacy skills, experienced
Technology made contributions to the work. A subscription scheme was installers, sales people, administrative
project, and the final product was devised to allow training providers to staff and the general public. 12
10 | Flooring Aug/Sep 2018 www.flooringmagazine.com.auThe development process includes
extensive consultation with industry
experts and floor covering manufacturers,
as well as trialling with apprentices
enrolled at TAFE institutes around the
country. All TAFE teachers who deliver
the flooring qualification are involved
in the trialling, review and continuous
improvement of materials, collectively
representing every state in Australia.
The TAFE institutes are experiencing
a resurgence in enrolment numbers,
and now account for about 80% of all
apprentices undertaking the Flooring
Technology trade qualification. This is
very heartening news for the industry,
considering apprenticeship numbers in
various other trades have been steadily
declining for several years, with no
immediate end in sight.
Readers who would like to view the
online materials, or learn more about
the development process, can go to the
INTAR website and following the links.
Author: David McElvenny. David is the CEO of
Workspace Training, and project manager of
the Flooring Technology e-learning project.
A Meeting of Olympic Legends
Australian Olympic basketball legend, Phil
Smyth made a welcome visit to the Gerflor
showroom to share some of his memorable
moments in a sport that netted him a string
of records. Phil competed at the 1980,
1984, 1988 and 1992 Summer Olympics
and is a six time NBL All Star. He had the
honor of captaining the Australian team
more times than any other player.
Today Phil continues to work with
basketball and a range of other sports
coaching in sport specific and broader life
skills. He has intimate knowledge of the
Connor maple court systems that also
boast Olympic credentials and dominate Olympic basketball legend
the American basketball scene. Gerflor is Phil Smyth (centre) with MD
Gerflor Australasia, Chris
now marketing the full Connor range to the Low (left) and National Sport
Australian market. Manager, Paul Tofful (right).
“The significance of flooring to me in
basketball was the ability to play on the
basketball. He is a member of the Hall of lot of our team who play basketball or
best floors in the world to minimise injuries
Fame of Australian Basketball, NBL, Sport have children who are involved in the
and give me longevity in the game. The
Australia, SA Sport and ACT Sport. sport. It’s not every day you get to try on
Connor floors were certainly the best floors
“Gerflor has a long proud Olympic an Olympic blazer or handle a diamond
I ever played on,” Phil, AKA The General,
history with both its Taraflex and Connor encrusted gold ring specially made for an
said.
products so it was great to welcome Olympic champion,” Gerflor’s National
In 1988 Phil was awarded Member
Phil to our showroom where he met a Sport Manager, Paul Tofful said.
of the Order of Australia for services to
12 | Flooring Aug/Sep 2018 www.flooringmagazine.com.auWith over 140 members & counting, we’ve got Australasia covered. For a strictly confidential discussion about the future direction of your business, please contact: New Zealand - John Nicholls Australia - Tim Drew Group Manager - Retail Development NZ Group Manager - Retail Development AUS Mobile: +64 27 322 8679 Mobile: +61 425 751 756 Email: jnicholls@choicesflooring.co.nz Email: tdrew@choicesflooring.com.au choicesflooring.com
Quick-Step Academy Launches Foundation Course
The Quick-Step Academy will be conducting a series Why is the course so valuable?
of comprehensive 1.5-day introductory training The Foundation Course will enable the installer to be fast
courses for flooring installers - the ideal stepping tracked. Instead of the two years minimum experience required
to do the Quick-Step Master Installer Course, you can become a
stone training program towards the Master Installers’ Master Installer with just six months experience.
Course. According to National Training Manager, Nathan Davis, the
Quick-Step Foundation Course is an excellent opportunity
The course introduces the various aspects of flooring to further develop your limited installation skills. “As a fully
installations via interactive discussions, brief presentations and qualified Master Installer Trainer with more than 13 years’
of course a lot of practical demonstrations. experience, I am committed to providing the installers with
Some of the areas covered are flooring preparation, the best training, so in turn they will provide customers with
installation tips & tricks and finishing techniques. It teaches the highest standard of workmanship.”
new installers the most efficient practices for flooring The Foundation Course will cover the foundational
preparation & installation. principles of successfully installing laminate and timber
flooring. New installers can get the right training early on so
About the course that they don’t learn bad practices, enabling them to start
• 1.5 day deep dive introduction to flooring installation. their new career path with a solid practical foundation.
• Dedicated to engineered wood and laminate flooring
• No prior experience required, no formal assessment How to book
• Stepping stone to the Master Installers’ Course The course is offered monthly as of the beginning from June
• Participants receive a certificate upon completion 2018 at the Quick-Step Academy, Adelaide, SA. There are
• Instructed by the Academy’s Training Manager, Nathan Davis limited spaces available.
14 | Flooring Aug/Sep 2018 www.flooringmagazine.com.auG E R M A N M A D E L A M I N AT E F L O O R I N G AUTHENTIC TIMBER LOOK DESIGNS FADE & SCRATCH RESISTANT QUALITY GERMAN ENGINEERING COMFORTABLE UNDERFOOT FROM AC3 TO AC5 RATING EASY INSTALLATION LOW MAINTENANCE & HARD WEARING PRODUCED FROM SUSTAINABLE RAW MATERIALS Beautiful, durable and affordable. Kronotex combines the ingenuity of German engineering with the beauty of timber to deliver stunning, hard-wearing laminates that mirror the splendour of solid wood floors. P: 1300 737 155 | E: salesaust@qep.com www.kronotex-aust.com.au
AFS Celebrates ROBERTS 80th Anniversary with
More than $14k Worth of Giveaways
To celebrate the 80th anniversary of ROBERTS, Australian
Flooring Supplies (AFS) is offering installers the chance to win
one of four Tradesman Top Trailers worth a whopping $3,500
each.
The nation-wide promotion is available through all 20 AFS
branches throughout Victoria, New South Wales, the Australian
Capitol Territory and Queensland. It is also available via
ROBERTS distributors in South Australia, Western Australia and
Tasmania.
ROBERTS, the premier flooring tools and adhesives brand,
was established in a garage in the United States in 1938.
From humble beginnings the brand name has become
synonymous with quality and reliability, with ROBERTS products
now sold in more than 100 countries worldwide.
Ugo Tettamanti, national sales and product manager at AFS,
said: “Having been around for this long is a testament of the
ROBERTS brand strength, product innovation and expertise in
flooring installation tools and accessories.”
ROBERTS achievements include the invention of the Gripper
Rod/Tack Strip and the introduction of Smooth Edge Carpet
Gripper, both of which revolutionised carpet laying.
To celebrate the milestone ROBERTS has released a
commemorative Pro Gel Knee Kicker and a special edition of
its loved Toolbox, featuring a storage tray that doubles as a
seaming weight.
Both limited edition products are available to purchase
at AFS now. However, stock is limited with only 1,938 units
manufactured and distributed worldwide. Entrants into the
ROBERTS 80th Anniversary Promotion also have the chance to
win one of four of both the Toolbox and Pro Gel Knee Kicker.
Craig Hildebrand, general manager of AFS, said: “In the
markets AFS operate, we are extremely fortunate to have
exclusive distribution of the comprehensive range of Roberts
flooring installation products.”
AFS, owned by QEP Australia, distributes ROBERTS products
through its network of 20 branches.
New Perth Office
and Warehouse
Opens
Preference Floors are pleased to
announce that they have recently opened
a Perth Warehouse and Office to service
the company’s growing Western Australia
customer base.
An extensive range of stock will be
available for prompt supply. The office
and warehouse are conveniently located
at 30 King Street, Bayswater and will be
managed by Mr Jae Lee.
16 | Flooring Aug/Sep 2018 www.flooringmagazine.com.aunoun | par - a - gon
: a model of excellence
or perfection
SOF T & WA RM
QUIET UNDERFOOT
STA IN RESISTANT
NATURA L LOO K & FEEL
HIGH LY DURABLE
LUXURY VINYL FLOORING WATER RESISTANT
P: 1300 737 155 | E: salesaust@qep.com
www.hanwood-aust.com.auOverseas News
Beaulieu International Group Acquires Beaulieu
Canada and Beaulieu Australia
scale of an international player with James Neuling, Vice President of
• B.I.G. acquires two leading global resources in order to further Beaulieu Flooring Solutions, comments:
flooring companies in Canada strengthen their ambitions and growth “We are very enthusiastic about these
and Australia plans. acquisitions. Our complementary product
• Creates new opportunities The individual company names, portfolios and ‘customer first’ ethos
for customers, future product product ranges and brands will continue create great opportunities in these
development and employees to be used by the acquired companies. two important markets. B.I.G.’s strong
• Expansion in two important With the addition of the two financial position will enable us to provide
markets confirms B.I.G.’s companies, B.I.G. will have more than the investment needed to grow the
international growth strategy 5,000 employees worldwide. businesses, while allowing distributors
Beaulieu Canada has a carpet and retailers access to an even broader
manufacturing plant in Quebec, from product range.”
which it supplies a broad range of carpet, Benoit Leclair, Chief Executive
Waregem, Belgium – July 4, 2018 – laminate, engineered wood, cushion vinyl Officer of Beaulieu Canada, adds: “The
Beaulieu International Group (B.I.G.) / sheet vinyl, and vinyl planks to Canadian management and employees of Beaulieu
announces the acquisition of two retailers and distributors. It recently Canada are delighted to be joining the
privately-owned companies, Beaulieu began supporting the US market through Beaulieu International Group for this
Canada and Beaulieu Australia, which will its Peerless brand. The acquisition next phase in our growth. We are looking
be integrated into its Flooring Solutions adds a second manufacturing plant to forward to combining our local market
business unit. The transactions closed Beaulieu Flooring Solutions’ operations expertise with B.I.G.’s strong financial
end of June. in the North American market, next to its position, global reach and product lines,
Beaulieu Canada and Beaulieu new Beauflor cushion vinyl / sheet vinyl to enhance the support we offer to
Australia are flooring manufacturers plant in Cartersville, Georgia. Beaulieu customers in the future.”
with well-established positions in their Canada’s purchasing office based in
respective home markets. They have a China will also become part of B.I.G..
combined turnover of more than €150 Beaulieu Australia is a successful
million. carpet manufacturer based near
The acquisitions represent important Brisbane. It opened a new state-of-the-
steps in B.I.G.’s ongoing international art manufacturing plant in 2017. The
growth strategy resulting in a more than current Chief Executive Officer, Bob Vos,
€2 billion Group of which €1 billion is in retires upon closing but will stay on as
the flooring business. a non-executive Member of the Board.
Both Beaulieu Canada and Beaulieu Chief Operating Officer Allan Russell will
Australia will benefit from the size and take over the CEO position.
18 | Flooring Aug/Sep 2018 www.flooringmagazine.com.auSOFT & WA RM
STA I N RESI STANT
N ATURAL LOOK & FE E L
HI G HLY DURABLE
LUXURY VINYL FLOORING WATER RESI STANT
P: 1300 737 155 | E: salesaust@qep.com
www.hanwood-aust.com.auOverseas News
EqoBalance® from Beaulieu Yarns Wins Green
Product Award 2018
total of 24 winners were selected across based equivalents, and enabling them to
• First biomass-balance 12 categories. A public voting for the contribute to a sustainable future through
polyamide yarns for carpets Audience Award will take place from 17 less use of fossil resources and reduced
• Carpet manufacturers can July to 17 August. greenhouse gas emissions.”
contribute to a sustainable EqoBalance PA6 yarns follow the Beaulieu Yarns offers a wide variety
future through less use of biomass balance approach, which of PA6 yarns for use in carpet tiles,
fossil resources and reduced ensures that at the very start of the carpet planks and broadloom carpets
greenhouse gas emissions supply chain, natural renewable raw for commercial offices, hospitality &
• Suitable for carpet tiles, carpet materials replace fossil resources in the leisure, education & healthcare premises,
planks and broadloom carpets production of polymers processed into automotive, as well as residential.
for contract, automotive and yarns. The sustainable yarns conform to The Green Product Award is an annual
residential segments the TÜV SÜD certification standard CMS international competition for innovative,
71 "Certification of the use of renewable sustainable products & services in the
resources", which confirms the saving categories architecture, work, energy,
in fossil resources. The potential to electronics, fashion, research, freestyle,
Wielsbeke, Belgium – July 18, 2018 – reduce greenhouse gas emissions as a children, communication, consumer
Beaulieu Yarns, the global supplier of result of the replacement of fossil use goods, mobility, furniture and home
high-quality synthetic polyamide and is calculated in a Life Cycle Assessment accessories. The award is aimed at
polypropylene yarns, is the proud recipient (LCA). EqoBalance yarns allow a reduction established companies and start-ups.
of the Green Product Award 2018 Material of up to 75% of CO2eq/kg compared to The goal of the award is to create
category for its EqoBalance® family of Beaulieu Yarns’ fossil-based products. a collection of green solutions for
“biomass-balance” yarns. Emmanuel Colchen, Global Sales consumers and buyers to replace
EqoBalance, the first biomass-balance Director, Beaulieu Yarns, comments: existing products with better (green)
polyamide yarns for carpets, was chosen “We are delighted to receive this Green products. Since 2013, the competition
from a field of 400 submissions from 25 Product Award for the Eqobalance® has received submissions from over 40
countries. Around 100 nominees were family. These PA6 yarns offer a drop- countries. Since then, the exhibits have
presented to an international jury which in alternative solution for carpet been presented to more than 600,000
evaluated these entries for their expertise manufacturers, delivering the same visitors at international trade fairs and
in design, innovation and sustainability. A quality and performance as the fossil- design festivals.
20 | Flooring Aug/Sep 2018 www.flooringmagazine.com.auKENECT 5G
NEW ADVANCED HYBRID FLOORING
Quieter, greater flexibility and easy to install!!
The manufacturing method used to produce the Kenect 5G is a two step
process. Firstly the core is extruded using Limestone Calcium bonded with
PVC. The secondary process is called Automated Hot Press, this binds it all
together with two LVT layers. The first of these LVT layers is inserted just
above the core, called the comfort layer, the second is the stability layer just
underneath the core.
The comfort layer combined with the IXPE acoustic backing significantly
reduces noise transfer. This makes the planks quieter and more comfortable
to stand and walk upon. These two LVT layers give the Kenect 5G more
flexibility. Combine that with the advanced 5G locking system and you have
a product that is quick and easy to install.
CARPETCOURT.COM.AU
1300 CARPET
Hybrid | Kenect 5G | Coastal BlackbuttFCIA News
Experienced installer
and Trainer/Assessor
for TFIA Business
Services, Andrew
Cartledge at the FCIA’s
residential program at
Edithvale Golf Club.
FCIA to Subsidise If you are an experienced installer or know of installers who
are interested in getting off the tools and teaching the next
Training Qualifications generation of installers, get in touch! This is an outstanding
opportunity to help the FCIA future proof the industry. Positions
for Installers
will become available in most states and territories across
Australia.
Interested? Send an email Attn: FCIA National Training
Manager, info@fcia.org.au
Qualified Trainers Needed for Training
Apprentices in Certificate III in Flooring
The FCIA are now on Instagram! Make sure
Technology! you head over and follow us at @
floorcoveringinstituteofau. We’d love to feature
As the FCIA moves towards our target of more than 500 you and your work, so please tag us or use
apprentices in the next 12 months, there will be a growing need #FCIAFloors Happy Flooring! Don’t forget to also follow us
for qualified flooring trainers and assessors to work with our on Facebook to keep up to date with what’s happening at
partner RTOS to deliver the Certificate III in Flooring Technology. the FCIA.
To deliver accredited training to apprentices, trainers and
assessors must have relevant flooring industry experience and
possess a formal qualification in Training and Assessment
(TAE40116). It can take approximately 9 months to obtain this Fee Free Training in
NSW!
qualification. By enrolling now installers will be fully qualified as
the FCIA apprenticeship program hits its peak in mid-2019.
50% refund of training fees for FCIA Associate
Members
NSW Budget introduces Fee-Free training
By enrolling in the TAE40116 and registering with the FCIA, for Certificate III in Flooring Technology!
installers will automatically become Associate Members of the
The NSW Budget has announced that from 1st July 2018,
FCIA. The FCIA is the only flooring industry association which
Apprenticeship fees for all NSW Apprenticeships will be FREE!
offers membership to installers and this entitles installers access
This effectively means a $2,000 approx saving for all
to FCIA publications, workplace relations advice, promotion
Apprentices commencing the (MSF30813) Certificate III in
to FCIA Members, access to our Trade Card program and
Flooring Technology in NSW. There has never been a better time
participation in FCIA industry advisory panels. Upon presentation
for you to recruit and enrol an Apprentice.
of the Certificate IV in Training and Assessment, the FCIA will
Fee-free apprenticeships are only available to NSW
refund 50% of the course costs.
Apprentices or school-based apprentices who have commenced
To be eligible for the Training refund installers must:
their training after 1 July 2018.
• Be sole traders or Pty Ltd companies with an ABN;
To learn more about fee-free training in NSW, head to nsw.
• Have appropriate insurances;
gov.au or if you are interested in enrolling an Apprentice, you
• Demonstrated extensive skills and experience in carpet,
should complete the online ‘Expression of Interest’ on fcia.org.
resilient or timber flooring;
au.
• Be prepared to negotiate a contract with a Registered Training
Please contact the FCIA office on (03) 9832 0663 or info@
Organisation to train and assess Flooring apprentices.
fcia.org.au if you have any questions or need more information.
22 | Flooring Aug/Sep 2018 www.flooringmagazine.com.auA SINGLE VOICE
FOR THE ENTIRE AUSTRALIAN
FLOORING COMMUNITY
Advocacy
Stakeholder Engagement
Best Practice
Industry Panels
Innovation
e-Learning
National Image
One Industry
Quality
Trade Cards
Training
‘Cutting Edge’
Apprenticeships
Phone (03) 9832 0663
Email info@fcia.org.au
Get involved!
@FloorCoveringInstituteofAustralia fcia.org.auInterview
Flooring magazine looks at Ontera’s WellBAC range of carpet tile backing
systems – what it delivers; the functionality and comfort components; the
features and benefits and what this breakthrough product means to us and
our busy lifestyles.
Ontera has re-imagined and re-defined the backing What does the WellBAC™ range deliver?
systems of their carpet tiles. Please explain a little
about the WellBAC™ range of carpet tile backing The introduction of the WellBAC™ backing is a significant
systems? performance and environmental progression within the carpet
tile industry. The WellBAC™ backing was designed to enhance
WellBAC™ is the name of the Ontera family of carpet tile the wellbeing of building occupants and deliver ease of
backings - all sustainably engineered for comfort, performance installation for the professional flooring contractor.
and ease of installation. With both hard back and cushion back In terms of occupant welling, the key benefits relate to
options, Ontera carpet tiles with WellBAC™ backing solutions improved acoustics, enhanced underfoot comfort and improved
provide uncompromised performance for all project needs. As Indoor Air Quality. Studies have shown Ontera’s cushion
the tagline says, the WellBAC™ backing system provides the 3 backed carpet tiles have up to 50% improved acoustics and
best backsides in the carpet tile business. up to 24% greater underfoot comfort. So, whether it is office
Developed in conjunction with Milliken’s unique scientific workers using their sit to stand desks, aged and health care
expertise at a global level, WellBAC™ is all about pioneering workers, teachers or the myriad of other people who are
new performance advancements to the flooring industry. While on their feet all day the improved ergonomics from greater
design and colour provide essential aesthetics, the long term underfoot comfort is a significant benefit – reducing muscle
in-situ performance of the carpet tile and its ability to be “fit stress and fatigue – effectively delivering better health &
for purpose” for each project are equally important. A great wellbeing.
example is what is happening within our school classrooms.
Many schools have now embraced the now open plan
Ontera says: Check out the acoustic performance by
classroom design – which has a major impact on acoustic
listening to the video comparing acoustic levels of
levels and ultimately impacts the ability of both teachers and
WellBAC™ v’s competitor tiles. http://products.ontera.
students to progress within the learning environment. Ontera
com.au/wellbac-backing-solutions
WellBAC™ cushion tiles have up to 50% improved acoustics
delivering a quieter, more productive space – which is why
many schools are now demanding Ontera WellBAC™ cushion With regards ease of installation for the professional flooring
backed tiles for their classrooms. contractor, WellBAC’s key deliverables are industry leading
moisture management – which allows the ability to utilize
Ontera’s unique Site Related Solutions program - and the non-
reactive felt backing.
Ontera WellBAC™ Cushion Backed modular carpet products
have been designed to manage moisture simply and effectively.
We let natural processes happen naturally. With our WellBAC™
cushion backed tiles, water vapour has a way to escape. It
travels freely through the open-cell cushion structure until
evaporating naturally through seams at the edges of each
carpet tile.
The WellBAC™ tiles have a non-reactive felt layer which is
chemically inert and won’t react to adhesive residue, reducing
time and costs required for floor preparation.
Ontera’s Site Related Solutions offering is all about the
unique combination of Ontera’s non-reactive standard adhesive
and our WellBAC™ open cell cushion carpet tile.
The use of Ontera’s WellBAC™ cushion-backed carpet,
together with our Non-Reactive Standard adhesive:
• Prevents the possibility of concrete slab moisture-related
issues from occurring
• Ensures moisture mitigation is built directly into every Ontera
WellBAC™ cushion backed carpet tile — it is an inherent
property of the cushion backing itself.
• Allows installation of carpet to begin as quickly as 90 days
after a new pour is complete.
No moisture testing is required. There are no RH or pH
limits. Both carpet and adhesive are fully warranted under
virtually every circumstance. 26
24 | Flooring Aug/Sep 2018 www.flooringmagazine.com.auIntroducing
WellBAC ™
The three best backsides ... in the carpet tile business
Ontera has re-imagined and re-defined
us
the backing systems of carpet tiles.
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The WellBAC™ range delivers:
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Industry leading moisture management with non-reactive
backings – to enhance the installation process.
Up to 50% improved acoustics for quieter, more
productive spaces.
Up to 24% greater underfoot comfort for enhanced
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ergonomics while standing.
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Australia
Toll Free: 1800 668372
New Zealand
Toll Free: 0800 668372
onteracustomerservice@milliken.com ontera.com.auInterview
It’s all about saving time and money, being fully confident in deliver the premium level of underfoot comfort, acoustics and
the install and having the Ontera warranty as peace of mind. moisture mitigation.
Ontera has always been at the forefront of What are the features and benefits?
environmentally-friendly products. Please expand on
the Landfill Diversion Program.
Ontera has a product stewardship commitment to environmental
leadership ensuring all processes around our product
manufacture, product use and end of life are sustainable and
not harmful to our health and wellbeing.
Ontera Product Stewardship is an ongoing and evolving
commitment and our recent certifications include:
• Declare Label 3rd Party Verified Red List Free Certification
• Cradle to Cradle Product Certification
• Landfill Diversion
• Founding Member of the Well Building Lab, A Well Building
Standard initiative
As we spend most of our lives indoors, health,
Ontera has forged partnerships with local industry to provide
productivity, happiness, and well-being are all
an Australian based Landfill Diversion process for all reclaimed
important to us. How will this WellBAC™ range
Ontera WellBAC™ tiles – effectively meaning all reclaimed
address these lifestyle concerns?
WellBAC™ tiles will be used in another way other than being
simply disposed to landfill. This is a really important step
The WellBAC™ range is sustainably engineered for comfort,
forward for both Ontera and the carpet industry, and we aim to
performance and ease of installation. This is all very relevant
continue our environmental leadership.
to Health and Wellbeing both for building occupants and the
flooring contractor and building maintenance staff.
Please explain the comfort and function components
The International Well Building Standard is all about
of the WellBAC™ range.
the promotion of health and wellness through the built
environment. Flooring can play a key role in improving indoor
WellBAC™ Comfort and WellBAC™ Function are the names of
air quality, can encourage movement, enhance underfoot
the backing options within the Ontera WellBAC™ family.
comfort and standing ergonomics, improve acoustics leading to
WellBAC™ Function is a hard-backed product - suitable as
quieter spaces and increased productivity, and plays a key role
an entry level or base build tile.
in enhancing the look and overall feel of the built environment.
WellBAC™ Comfort is our cushion offering – and we have
Being a performance-based standard, Ontera WellBAC™
Comfort and Comfort Plus as options.
carpet tiles are perfectly credentialed to support the flooring
While both Function and Comfort cushion tiles have the
requirements detailed within the WELL Building Standard.
non-reactive felt layer, the WellBAC™ Comfort cushion tiles
26 | Flooring Aug/Sep 2018 www.flooringmagazine.com.auClears the Air. At Tarkett, we strive to contribute to people’s health and wellbeing by improving indoor air quality. DESSO AirMaster captures harmful fine dust from the air more effectively than any other flooring solution, and can help play a fundamental role in contributing to the health and wellbeing in today’s work and living spaces. WWW.TARKOSPEC.COM.AU
Top NZ Flooring Apprentices Celebrated at Awards
New Zealand’s best flooring industry apprentices were
recognised at the annual Flooring Apprentice of the Year Awards
in Auckland on Thursday 19 July.
The event, held by the Building and Construction Industry
Training Organisation in conjunction with the National Flooring
Association, is the largest annual get together of the flooring
industry in New Zealand. It honours excellence and dedication
towards training.
Supreme Award winner, Connor Whitley-Sua, is already
stepping up to help new apprentices enter the industry. Whitley-
Sua completed his training through Hills Commercial Floors
Ltd in Auckland and quickly moved into a supervisory role with
the company. He has now started up a contract installation
business, (contracting to Hills Flooring) and is training an
apprentice himself.
“The awards are a fantastic opportunity for our top performing
trainees to be celebrated by their peers,” says BCITO Chief
Executive Warwick Quinn. “All the winners are fantastic role
models who are already proving themselves in the industry.”
Career options are bright for those working in New Zealand’s
flooring industry. The sector currently employs more than 7,000
people but needs an additional 3,000 new workers by 2022.
Quinn believes anything is possible with a career in the trades
and is encouraging people to trade up. “Trades careers are
Clockwise from top: Rex McGill, MC for the evening with Clintyn Thompson,
Stage 1 Award Winner; Guest Speaker, Marcus Akuhata-Brown; Lisa Lawrence with financially lucrative and offer rewarding pathways. Berl research
BCITO Training Advisor, Dean Turner. proves that because apprentices earn while they learn they can 30
28 | Flooring Aug/Sep 2018 www.flooringmagazine.com.auCONGRATULATIONS!
New Zealand’s 2018 Flooring
Apprentices of the Year
Connor Whitley-Sua, Hills Commercial Floors Ltd, Auckland
- Supreme & Stage 3 Awards.
Clintyn Thompson, SW & T Williams, Kenneth Aitken, Skip-2-it Carpets &
Putaruru - Stage 1 Award. Curtains, Ashburton - Stage 2 Award.
Robert Marshall, Flawless Floor Lisa Lawrence, Basically Floors Ltd,
Finishes Ltd, Whangaparaoa Auckland - Flooring Planning
- Villars Trophy Award. & Design Award.
TRAINING BUILDS SUCCESS
Take on an apprentice.
Contact BCITO today on 0800 422 486.buy their own home sooner and are better off for their entire
working life when compared to a university graduate.”
The event was only made possible by the generosity of its
sponsors: Carpet Court, Carr Group, Dunlop Flooring, Forte
Flooring, Gilt Edge Industries, Handley Industries, Karndean
International NZ, Look Floors, Robert Malcolm Ltd, Sleepyhead
Manufacturing, Techspan Group.
The Flooring Apprentice of the Year Award winners were
selected based on the achievement and skills they displayed at
their respective block courses. The 2018 top achieving flooring
apprentices are:
Award Recipient
Supreme Apprentice of the Connor Whitley-Sua, Hills
Year and Stage 3 – Flooring Commercial Floors Ltd, Auckland
Apprentice of the Year
Stage 1 – Flooring Apprentice of Clintyn Thompson, SW & T
the Year Williams, Putaruru
Stage 2 – Flooring Apprentice of Kenneth Aitken, Skip-2-it Carpets
the Year & Curtains Ltd, Ashburton
Stage 3 – Flooring Apprentice of Connor Whitley-Sua, Hills
the Year Commercial Floors Ltd, Auckland
Villars Trophy - awarded to Robert Marshall, Flawless Floor
the apprentice with the best Finishes Ltd, Whangaparaoa.
attitude, enthusiasm, personal
presentation and ability to work
well with others
Flooring Planning and Design Lisa Lawrence, Basically Floors
Trainee of the Year Ltd, Auckland
BCITO is the largest provider of construction trade
apprenticeships in New Zealand. It is appointed by the
Government to develop and implement industry qualifications
for the building and construction sector. BCITO provide a range Clockwise from top: Robert Marshall receiving the Villars Award, with George
of apprenticeships across fifteen trades within the building and Villars & Rex McGill; Supreme Award Winner Coonnor Whitley-Sua, Hills
Commercial Floors Ltd; Kenneth Aitken, Stage 2 Award winner was presented with
construction industry. a vinyl welding kit from Techspan; Clintyn Thompson with work supporters & family.
30 | Flooring Aug/Sep 2018 www.flooringmagazine.com.auIcons
John Millard
Welcome to ICONS. As you are importer of vinyl tiles and sheet flooring at
this issue’s ICON, in some detail the time with a strong commercial focus.
what do you feel have been the About 12 months on, Marley decided
career highlights for you looking to pull out of the commercial market
back? themselves and leave it to the contractor
base.
Whoah! Big question. My immediate As a result, I joined J & FL Bramwell in
reaction is that the outstanding highlight their business at Chapel Street Prahran.
is the fabulous people I have met and the It subsequently moved to Glenferrie Road
lasting relationships that have evolved. Malvern and was the leading company at
In practical terms I guess the the time in the floorcovering business. I
dominating highlight which influenced the learnt a lot from Jack & Frank and they
rest of my career was the 3 years I spent were most supportive and influential in
in the UK working for Crossley Carpets. I my business thinking.
was fortunate, as a 23 year old Aussie, to My fascination for motor sport in
be offered the opportunity to develop the general and Formula 1 in particular,
Crossley commercial business throughout triggered the move to London in 1969.
the country. Luckily for me, this coincided Hence the Crossley experience.
with the government deciding, due to Come 1972, I returned to Australia
lack of hotel accommodation, to provide and re-joined the Bramwell organisation.
subsidies to hotel developers to build new Several years on, after a failed attempt
properties. This policy was so successful at my own business and some time
that hotels started popping up everywhere with Frank Ricco Carpets, I returned
and carpet salesmen with production to the Bramwell group, which had now
capacity were in great demand! Specifiers been purchased by Electrolux. Along
would beg you to come and see them! with other acquisitions, this became
Crossley Carpets were the leading the Electrolux Carpet Group around the
Welcome to this issue's weavers of carpet at the time and the middle 80’s. We moved to South Yarra
tufted market was a fledgling business, and focussed on the commercial market
Icon. though our associated company, Kosset, with a high degree of success including
were making ground in this area. the original installation of the Grand Hyatt
John Millard from Crossley were a truly vertical operation in Melbourne and early marketing of the
the aptly-named Icon with spinning, dyeing, Wilton weaving,
Axminster weaving, Karaloc and ribbed
new generation of carpet tiles.
This time was a particularly fruitful era
Carpets out of Perth, bonded products. It had an outstanding for the industry and there were strong
team of designers, both in the Head associations and relationships developed,
Western Australia delves Office in Halifax and London. A wonderful some through necessity in combating
place to learn the industry from hugely union pressure, others in response to
into his career in the experienced sales and production people. outstanding marketing programs from the
flooring business. likes of DuPont and Feltex Modular.
In the late 80’s Electrolux decided
We take a look back at Tell us about your long association
with Icon Carpets in WA, and how
to focus on their electrical appliance
business and withdraw from the carpet
John's early days in the long have you been in the flooring market. The carpet management group
business? were offered the business and the result
industry and look at his was Carrington Carpets.
I established Icon Carpets in 2004, so a Unfortunately, the financial difficulties
life early-on and into relative recent era of my career. of the early 90’s led to a string of bad
the present-day and I started in the flooring business in debts from collapsed builders and my
1964. part of Carrington went down the gurgler.
profile Icon Carpets: a Having part completed an Applied It was not a pleasant situation.
Chemistry Diploma, I started working In 1994, a fortuitous lunch with an
powerhouse company in a Colour Film Processing Laboratory old mate, Emmett Barrett, saw me on
that has covered floors (remember colour film?). I hated it, and
left after a year to go surfing.
my way to Perth. A whole new era of my
life began – new city, new wife, a great
from Perth to Melbourne When my money ran out, I applied new organisation to work with. That
for a job as a Cadet Sales Trainee with all became a starting point for a new
and beyond... Marley Reliance Industries – a leading existence which ended with the closure of
www.flooringmagazine.com.au Flooring Aug/Sep 2018 | 31Icons
With Barry Coveney doing a quality check on Crown Melbourne Palladium Ballroom 2005
Barretts Carpets a few years later. Further What’s the history of Icon
opportunities arose with a consulting role Carpets and tell our readers
followed by the WA agency for a leading about your long association in the
Australian woven carpet manufacturer. business?
During that period I was approached
by a Chinese factory to represent them in Icon Carpets evolved from a desire
Australia. I declined the offer due to my to maintain my relationships with the
commitment to the local mill. However, commercial hospitality market and
that situation changed when I had a capitalise on the experience I had gained
disagreement with the mill over their producing custom made products,
marketing plans for WA and I established particularly in appropriate qualities and
Icon Carpets with a view to importing special designs. The ability of Axminster
custom made products from my new weavers to do outstanding design work
Chinese friends. had been dramatically enhanced with the
The rest, as they say is history. advent of new techniques. This enabled
Icon Carpets to offer the market a level
of sophistication not available locally, at
prices that were competitive. Along with
“In 1994, a fortuitous lunch with an old mate, other importers doing similar work, this
led to the demise of the local weaving
Emmett Barrett, saw me on my way to Perth. A whole industry as we knew it. Sad, but a reality
of living in a “global village”
new era of my life began – new city, new wife, a great
new organisation to work with.”
32 | Flooring Aug/Sep 2018 www.flooringmagazine.com.auIcons
and times when it was much less so. The third, and probably most important
My recollections of the “good old days” issue from a sales perspective, is the
“Icon Carpets evolved being less “cut throat” still apply in some decline in product training provided by
from a desire to maintain market segments, where service and suppliers/manufacturers to their own staff
quality transcend pricing considerations and retailer/contractor staff. When I was
my relationships with the to a large degree. In my opinion, one learning, the range of training programs
of the lost opportunities in the current was extensive and attendance was not
commercial hospitality market is the price focussed carpet only encouraged, but compulsory.
market and capitalise tile market, where some suppliers only
reaction to competition is price, resulting
on the experience I in lack of opportunity to present quality John, as our Icon for this edition,
had gained producing products that attract premiums. It seems are there any aspects you
to me there is a race to the bottom! particularly miss most about the
custom made products, business today compared to say,
20 years’ ago?
particularly in appropriate Please discuss two or three
qualities and special issues important to the flooring
industry in Australia today.
Not really – looking back over a longer
period, I have embraced and enjoyed
designs. ” the evolution of technology and design.
In talking to my contractor colleagues it I congratulate those that have driven
seems the difficulty in getting qualified, those ideas and concepts, both here
reliable installers is the paramount issue. and overseas. Our ability to provide high
Equally, I am informed that the quality products and respond to cutting
How easy or difficult was it
standard of sales representation has edge design requirements is better now
back then to get started in the
declined – it seems that an attitude of than it ever was. I like to think I was part
industry? Surely, it must have
“get the order” overcomes the concept of of this process.
been less competitive and cut-
providing qualified service and information
throat compared to today?
which, I believe, results in greater sales
success on an ongoing basis. It seems
I have been through phases when the Below: “Dads Army” at the Australian Gaming Expo
only the “elders” in our industry subscribe
industry has been ultra-competitive, Sydney 2014 – JM, John Nelson, Stephen Simper,
to this philosophy. Geoff Heron.
www.flooringmagazine.com.au Flooring Aug/Sep 2018 | 33You can also read
