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CONTENTS WELCOME Welcome 1 Social Media 12 Premier Private Resorts is proud to bring you a fine selection of luxury destinations to choose from, with a range of Annual Contributions 2 Christel House 13 superb local and international resorts selected especially to suit your discerning tastes. 2019 Payment Options 3 Plan Your Trip 14 We can only maintain this level of service by constantly monitoring and researching our members’ expectations Levy Update 4 Book Your Holiday 15 and we request, for this reason, that you participate in our regular surveys. Using Your Points 6 Extra Bonuses 16 The member feedback received via Twitter, Facebook, and Google+ has been overwhelmingly encouraging, and we look forward to continuing this positive trend in future. Please sign up with these platforms, if you haven’t 2500 Free Points 7 Member Benefits 18 done so already, in order to contact us directly. We love to hear from our members and we look forward to Watch Your Windows 8 Keep In Touch 19 interacting with you through these forums. Join Us Online 9 Discover Our Country 20 A brand new resort directory is in production at the moment and we will notify you as soon as it is ready. Annual Campaigns 10 Travel The World 21 We look forward to showing you the way to matchless indulgence once again in this edition of Find Your Way. OPEN DAYS Members are now able to make bookings 53 weeks in advance. guiding you ONLINE BOOKING to special places... For ultimate convenience, Premier Private Resorts members can book online, anytime. Simply log onto www.premierprivate.co.za, browse through the options and make your booking from anywhere. 1
ANNUAL CONTRIBUTIONS 2019 payment options CLUB SUBSCRIPTION REFURBISHMENT RESERVE ANNUAL LEVY CONTRIBUTION The following easy payment options and discounts • Like a sports club, Premier Private Resorts requires • A payment that covers your proportionate share • A payment that covers your an Annual Club Subscription to cover its operating of any Special Levies and other related charges proportionate share of the Club’s are available to our members: expenses, such as accounting, administration, which may be raised by any of the Club’s holiday holiday properties’ levies and • R935 discount on your Club Subscription if you pay by debit order. reservations, sending statements, issuing guest properties. any other related charges. certificates, communication, etc. • 10% discount for a once-off payment made via our Member Portal during October 2018. • The Refurbishment Reserve is used to maintain the • The amount is due every January • This subscription is due upon joining the Club and standards of the accommodation owned by the and is based on the agreed • 5% discount on three equal payments received in October, November and December each year. every January thereafter. All members pay the Club. percentage of your Points Value. same amount. The current percentage is 8.5% • The amount is due every January and is based with a minimum contribution of DON’T MISS OUT ON THIS BENEFIT... on the agreed percentage of your Points Value. R5 400 and limited to R15 735. The current percentage is 0.85% with a minimum • Pay in full online, via the Member Portal, during October 2018 and you will get R935 discount contribution of R540 and limited to R1 575. on your Club Subscription as well as a 10% early payment discount. DON’T LOSE OUT EXAMPLE CALCULATION OF ANNUAL LEVIES FOR A MEMBER WITH 7 000 POINTS 2019 ANNUAL LEVIES DUE CALCULATION Club Subscription R1 930 Members pay R935 less via debit order Log into your Member Portal and pay online! www.premierprivate.co.za Refurbishment Reserve R 821 0.85% of Points Value Christel House Contribution R 25 SHOULD YOU REQUIRE ASSISTANCE TOTAL R2 776 Please contact us on accounts@premierprivate.co.za Annual Levy R8 211 Ready to be used for your holidays or on +27 31 717 7377 Accommodation Levy R_____ Due when your holiday is selected 2 3
LEVY UPDATE ANNUAL LEVY LEVY ACCOUNT ACCOMMODATION LEVY How your Holiday Savings • The Annual Levy is payable at the beginning of each year and is based on the number of Points you own. • Your Annual Levy is kept in your Levy Account until you book a holiday and only then will the applicable amount be deducted from • When you book your holiday, you will be advised of the Accommodation Levy applicable to that holiday. work for you: your Levy Account. • This is used to pay resort levies and covers the estimated annual costs of your scheme’s • In the event that your Levy Account is • This Accommodation Levy will be deducted from your Levy Account. STEP 1 accommodation. depleted, you can pay in additional funds Pay your Annual Levy. Payment is towards your desired holiday. • If the Accommodation Levy due is more transferred to your Levy Account, and • This amount is due annually, and is calculated than the amount in your Levy Account, is available to be used right away. on an agreed percentage of the monetary • Leftover Levies are carried forward at the simply pay in the difference within 24 hours value of your Points allocation for the year. end of the year to the next year. of making your reservation. Currently the Annual Levy is calculated at STEP 2 8.5% of the value of the Points you own, with • Your Annual Levy may be accumulated a minimum contribution of R5 400 and limited and held as a credit in your Levy Account to R15 735. for a maximum of 3 years (the year in which Call your Holiday Planner or the Annual Levy was charged plus two • Once this payment is received, it is transferred make your booking online. The additional years). to your Levy Account. Accommodation Levy is deducted from your Levy Account when you • Any unused credit in your Levy Account from make a reservation. the first year of accumulation will expire after the third year. You will, however, be notified in advance. GUEST GUEST CERTIFICATE CERTIFICATE STEP 3 Receive your Guest Certificate. Check that your guest name and details are correct. STEP 4 GO ON HOLIDAY! 4 5
USING YOUR POINTS 2500 BONUS POINTS FREE Wouldn’t you like your closest friends and family to enjoy the same great benefits which Premier Private Resorts affords FIRST, BUY YOUR POINTS BONUS POINTS ANY UNUSED POINTS you? Imagine! It’s so easy! In exchange for the names and details of 5 friends or family members, who may wish to • Once you purchase your Points, they • A number of Bonus Points are issued to are accumulated for up to 3 years are automatically reissued to you each members when first purchasing Points. These become members of Premier Private Resorts, you will receive 2500 Bonus Points to use in the next 12 months. (current year + 2 years). year. Bonus Points are for once-off use only. We will credit your Points account with 2500 Bonus Points for your use. • These Points increase in number with • Your Leisure Status Update reflects your Simply visit https://www.premierprivate.co.za/pages/referral_form.aspx inflation every year, ensuring that your total Points available, including these Bonus YOU MAY BORROW Points appreciate, which means that Points. up to 25% of next year’s Points for and fill out the online referral form with the names and contact details of you continue to enjoy a lifetime of a holiday this year. 5 friends or family members. holidays which grow in value every • Bonus Points are not re-issued. year. EXCLUSIVE TO PREMIER PRIVATE RESORTS MEMBERS EXAMPLE OF HOW POINTS INCREASE YEAR ON YEAR YEAR 1 YEAR 2 YEAR 3 10 000 Points Purchased 10 000 Points 10 650 Points from Year 2 +650 Points (escalated at 6.5% inflation) +690 Points (escalated at 6.5% inflation) TOTAL: 10 000 Points available TOTAL: 10 650 Points available TOTAL: 11 340 Points available EXAMPLE OF HOW POINTS CAN BE USED YEAR 1 YEAR 2 YEAR 3 10 000 Points Issued 4 500 Points from Year 1 0 Points from Year 2 -3 000 Points used for Holiday +10 000 Points Year 2 allocation +10 650 Points Year 3 allocation -2 500 Points used for Holiday +650 Points (escalated at 6.5% inflation) +690 Points (escalated at 6.5% inflation) +1 200 Points borrowed from Year 3 -1 200 Points borrowed in Year 2 -16 350 Points used for Holiday -2 600 Points used for Holiday TOTAL: 4 500 Points available TOTAL: 0 Points available TOTAL: 7 540 Points available 6 7
WATCH YOUR WINDOWS JOIN US ONLINE • Each year you are allocated Points, and you will also add to your Annual Levy account in monetary Online is the way to go for our members. value. These are saved for you until you are ready Our dedicated online payment gateway to go on holiday. is the quickest and most convenient way to stay up-to-date with all your payments, • You can accumulate up to 3 years’ worth of Points ensuring that your Levy Account is filled and Annual Levy (current year + 2 further years). up and ready to go when you are! What’s more, we are rewarding our members • Each year’s allocation is stored in a “Window” with great discounts for online payments waiting to be used. made in respect of 2019 levies. READY TO GO ONLINE? • The Window shows you the year in which your Points and Annual Levy were allocated. • Unused Points and Annual Levy from the first Window will expire at the end of the third year, unless they USE IT! DON’T LOSE IT! Follow these easy steps to join our online community: are used before then. Always check these “Windows” on your • Always check your Leisure Status Update to see if Leisure Status Update to see if you have any Annual Levies or Points which are about to STEP 1 Go to www.premierprivate.co.za any Points or Annual Levy is about to expire. expire. Leisure Status Update STEP 2 Under member login, click on REGISTER NOW Your Annual Levies STEP 3 POINTS EXPIRING? Use it or Lose it. Your Annual Levies expire on } We will always notify you should 31/12/2018 R0.00 Fill in your DETAILS your Points be in danger of expiring. 31/12/2019 R 554.86 31/12/2020 R2 296.04 STEP 4 Don’t forget to SELECT “I have read, R2 850.90 Your Accumulated Points and agree to, the terms & conditions” YOU CAN BORROW Use it or Lose it. Your Points expire on up to 25% of next year’s Points for a holiday this year. 31/12/2018 31/12/2019 31/12/2020 139 19 163 20 269 } STEP 5 Click the REGISTER button ANY UNUSED HOLIDAY SAVINGS are accumulated for up to 3 years. BOOK EARLY Book for next year this year to avoid any STEP 6 You will receive an email with your PASSWORD (current year + 2 further years) accumulated Points or Annual Levies expiring. IT’S THAT SIMPLE! 8 9
ANNUAL CAMPAIGNS Our “Local is lekker” campaign has come to an end and 2018 AT A GLANCE what a success it was! We love treating our members to extra opportunities for holidays and so we run regular campaigns and flash sales to allow everyone the chance to book Every second month one lucky member was the winner of an extra holiday or two. These are some of the campaigns which took place a Local is Lekker Hamper, plus everyone that entered was in 2017, in addition to our regular Specials, Bonus Weeks and Impulse Bookings. placed into a lucky draw for an amazing Bushveld break to Protea Hotel Kruger Gate for a 4-night, all-inclusive MANDELA DAY This year we celebrated Mandela Day by giving our members 67% off Lowveld getaway… and the lucky winner of this grand Points for all bookings made on that day. Holidays were snatched up prize was Riaan de Waal. fast and furiously and even more bookings were made than last year. Make sure that you take advantage of our discounted holidays during our Next year we will be running a similar competition, entitled Mandela Day campaign next year. “Rock your Boat,” so keep your eyes Total number of bookings: 1386 peeled for details and make sure that ZERO POINTS CAMPAIGN you enter! The ZERO POINTS – Nought, Nada, No Points Flash Sale was a massive hit with our Premier Private customers. Bookings made for travel in 2018 Congratulations received 100% off Points required! Keep a look out for our next flash sale with more crazy discounts and extra holidays for our members. Total number of bookings: 446 RIAAN DE WAAL SPREAD THE LOVE CAMPAIGN Members were given 3500 Bonus Points to use for future bookings when booking a full week, midweek or weekend. This promotion was also very well supported, and we are planning to do something similar again next year. Total number of bookings: 308 10 11
SOCIAL MEDIA CONNECT l INTERACT l RECEIVE l STAY UP TO DATE LIKE FACEBOOK Our social media pages are becoming increasingly popular, FOLLOW At Christel House our Mission is to break the cycle of poverty. As a school for with over 4000 people following our Facebook page. This is an increase of 113% since the end of January. Don’t miss out on TWEET the very poor, we service 20 Cape Town townships which, unfortunately, have become clouded in crime and desperation. We take underprivileged all the latest news from your club; find us on Facebook today! SHARE children from their communities and give them nutritious meals as well as a TWITTER holistic model of education. Follow us on Twitter and get instant updates on the latest news... COMMENT https://twitter.com/thepremierlife Our aim is to identify and ignite the passion which every child has by lifting them up to become all that they can be. As such, sports, music, INSTAGRAM art, debating and other extra-curricular activities are always a priority at Christel House. At Premier Private Resorts we are on a journey of discovery, to see, taste, feel and soak up everything that our beautiful country can throw at us. Join us... https://www.instagram.com/premierprivateresorts/ EVERY DAY IS AN OPPORTUNITY FOR EXCELLENCE Unique to Christel House, our teachers are paid based on the objectives that their learners achieve, which includes exam results, but also success at university and their employment status thereafter! Over the past eight years our pupils have achieved a 100% matriculation pass rate (vs 71% for public schools) and 98% of our matriculants have either found employment, or are busy with further studies. This is the result of your generous contributions toward our humble project which aims to uplift lives for generations to come. Thank you for changing these lives and for giving hope. 12
PLAN YOUR trip BOOK YOUR HOLIDAY HOW TO MAKE A RESERVATION 1. Identify a region and season in which you would prefer to holiday. MAXIMISE YOUR MEMBERSHIP 2. Prepare to be flexible and consider trying out new experiences, regions and seasons. • Book early to avoid disappointment. • Before you begin planning, find out what accommodation is 3. Make sure your membership number is on hand. available, where and when. • Consider using units of various sizes. 4. Contact your professional holiday planner on +27 31 717 7410. • Halfway through a 2-week stay, be flexible with regard to 5. Ask them to check the availability across your preferred regions and seasons. switching units or resorts. • Take advantage of Specials and Bonus Breaks. 6. Your holiday planner will advise you how many Points are needed and any Accommodation Levy also due. POINTS CHART 7. Decide quickly – we book hundreds of holidays per week. Or log onto www.premierprivate.co.za, • The Points Chart is updated every year and is available online browse our resorts online at your leisure, and do your booking at the same time. at www.premierprivate.co.za YOUR GUEST CERTIFICATE • This displays the number of Points required for each holiday 1. Once your reservation has been confirmed, you will receive a Guest Certificate via email or post. Guest destination. Certificates are also now available online. Please check that your Guest name and details are correct. Members may now update their Guest details online. LEISURE STATUS UPDATE • Use it! Don’t lose it! • 2. Present this with a photo ID when you arrive at your holiday destination. • • You will receive your Leisure Status Update every quarter. 3. A Guest Certificate may be issued up to 4 times a year in the name of a family member or friend. This provides a summary of: Please notify the Club in to take advantage of this benefit. Tel: +27 31 717 7410 Fax: +27 31 709 1810 or • Your holidays. • Email: reservations@premierprivate.co.za • • The Points available to you. CANCELLING A RESERVATION • • The available balance in your Levy Account. 1. Should you cancel a domestic reservation 7 days or more before the date of occupation, you will be • • The expiry date of both your Annual Levies and your Points. refunded all of your Points and the Accommodation Levy, after a nominal administration fee has been deducted. NOT ENOUGH POINTS? YOU CAN STILL GO ON HOLIDAY! • If you don’t have enough Points, you can borrow up to 25% of your 2. Your Points and Accommodation Levy are forfeited for domestic cancellations, made less than 7 days Points from next year. NOT ENOUGH ANNUAL LEVIES? NO PROBLEM! before the date of occupation. • You can also borrow up to 100% of next year’s Points when making If you don’t have enough in your Levy Account, a “top-up” payment a reservation this year for next year. can be made to secure your booking. Your “top-up” must be paid 3. International cancellations must be made 28 days or more before the date of occupation to receive a within 48 hours of making a reservation. refund of your Points and the Accommodation Levy (less a nominal administration fee). • Call your Holiday Planner for assistance. 14 15
EXTRA Bonuses CRUISE HOLIDAYS FIRST RESERVATIONS AND TRAVEL In collaboration with MSC Cruises, we Our in-house travel team goes the extra mile to make sure that you are pleased to offer a fantastic variety of enjoy the best rates on car hire and flights. A myriad of thrilling packages cruises which are ideal for members who at fantastic rates are also available. Visit dream destinations such as are looking to escape from it all. Whether Mombasa, Morocco, Zanzibar and Phuket - all possible with First for a family getaway, romantic retreat or Reservations and Travel, your very own travel specialist. weekend of fun with friends, the MSC Musica provides just what you need. The First Reservations and Travel website is regularly updated with the latest travel packages and great flight deals. Rand for Rand, cruising offers the best value, with accommodation, Visit us on www.firstresandtravel.co.za or call 087 808 2000. 3 meals a day, a midnight snack, non-stop entertainment, on-board activities and a kiddies’ amusement programme all included in your FRED TO GO fare. Premier Private Resorts cruise rates are exclusive to members. For even more options, Fred to Go, our travel partner, provides even greater Call +27 31 717 7410. benefits to our members. You can book your flights, car hire, international cruises, tours and hotel accommodation all at the same time, by means of EXCHANGES THROUGH PARTNERS Fred to Go, earning rewards as you do so. One call gives you access to our vast holiday portfolio and to those of our 18 Holiday Partners. With Premier Private Resorts, no additional exchange levies apply to any bookings made with our Holiday Partners, and no Membership Levies are payable to any exchange company. BONUS BREAKS SPECIAL OFFERS IMPULSE BOOKINGS To take advantage of these great deals, look out for them in your Bonus Breaks are cash bookings, available Members can make use of 10 of these Special Keen to take a last minute holiday? We offer Gilt Edge magazine, which is available online, or in the monthly during out-of-season periods, and are subject to Offers per year - both locally and abroad, Impulse Bookings which are for occupation “Your Premier Passport” email. availability. Take advantage of 10 Bonus Breaks where discounts are offered on Points and within 28 days. These are short notice bookings Alternatively, call us on +27 31 717 7410 or book online at per year for extra getaways. Accommodation Levy. where the Points required are reduced by as www.premierprivate.co.za much as 50% and you can also make use of your Annual Levy. 16 17
MEMBER BENEFITS KEEP IN TOUCH FAQs GILT EDGE HAVE YOUR CONTACT DETAILS CHANGED? RESERVATIONS: Our exclusive member magazine, Gilt Edge, is Please notify us in writing if your contact details have Tel: +27 31 717 7410 Got any questions? available to you online 3 times a year. It is full of changed, and remember to quote your Membership Email: reservations@premierprivate.co.za For answers visit www.premierprivate.co.za information and inspiration about prime holiday Number. Web: www.premierprivate.co.za opportunities, both in South Africa and around the Send changes to : Premier Private Resorts YOUR HOLIDAY EXPERIENCE Preferred Services ACCOUNTS: world. In addition, there are updates on the latest Share stories about your happy holidays P.O. Box 1583, Pinetown, 3600 Tel: +27 31 717 7377 holiday packages at the best prices. and your advice with our members. Please Via Email : queries@premierprivate.co.za Email: accounts@premierprivate.co.za send your short story, with photographs, to Via Fax : +27 31 709 1810 stories@premierprivate.co.za We’re constantly striving to improve your Alternatively, you can update your details on the website: holiday experiences at our resorts and we www.premierprivate.co.za value your feedback. Please visit www.premierprivate.co.za/ Contact Us to give us feedback on your WEBSITE AND ONLINE NEWS experiences. Visit www.premierprivate.co.za and follow the prompts under “Join Us.” Once you are registered, it’s so easy to book your holidays and view the latest news, holiday destinations, Points Chart and your membership MEMBER SURVEYS accounts. We ask all our members to complete a short survey upon returning from a holiday, summarising their holiday experience. This helps us to address any problem areas that there might be and to stay up-to-date with our members’ preferences. YOUR PREMIER PASSPORT Make sure that we have your email address so that you can receive our monthly e-newsletter, “Your Premier Passport.” It is packed with the latest Special Offers, Bonus Breaks, exhilarating travel packages, flight specials and sensational promotions. 18 19
DISCOVER OUR COUNTRY TRAVEL the WORLD time to find KZN DURBAN EASTERN CAPE UNITED STATES SPAIN & ISLANDS UNITED KINGDOM • Oceanic • Brookes Hill • Fort Lauderdale Beach Club • Bahia Blanca • Brockwood Hall • The Palace All-Suite • Kowie River Chalets • Holiday Inn Orange Lake-West Village • Club Las Calas • Brunston Castle • Hilton Grand Vacation Club Las Vegas • Club Marina • Clowance Estate & Country Club your perfect vacation... KZN SOUTH COAST • Caribbean Estates WESTERN CAPE • Avalon Springs • Magic Tree Resort • Crown Resorts At Club Calahonda • Cromer Country Club • Sheraton Vistana Resort • Crown Resorts At Club Caronte • Macdonald Loch Rannoch Highland Club • La Côte d’Azur • Bantry Bay • Silver Lake Resort • Crown Resorts At Club Delta Mar • Macdonald Plas Talgarth Resort • Margate Sands • Beacon Island • Summer Bay Resort • Crown Resorts At Club Marbella • Seasons Knocktopher Abbey • St. Michaels Sands • Cape Gordonia • Wyndham Avenue Plaza • Diamond Club Calypso • Seasons at Laugharne Park • Club Mykonos Langebaan KZN NORTH COAST • Hastings Hall • Elite Apartments At Fairways Club • Thurnham Hall MEXICO • Elite Apartments At Pueblo Evita • Whitbarrow Village • Breakers • Hermanus Beach Club • Cabana Beach • Knysna River Club • Mayan Palace at Vidanta Riviera • Fairways Club • Umhlanga Sands Hotel • Mount Sierra Maya, Cancun • Hollywood Mirage Club EUROPEAN ALPS • Pinnacle Point • Los Pinares • Alpen Club KZN DRAKENSBERG • Port Owen Marina La Côte d’Azur AUSTRALIA • Macdonald Villacana Resort • Clubhotel Am Kreischberg • Bushman’s Nek • Riviera Suites • Beachcomber International Resort • Miraflores Beach & Country Club • Ferienclub Grundlsee • Castleburn • Strand Pavilion What an experience! The staff • Cedar Lake Country Club • Miraflores Vacation Club • Ferienclub Schloesslhof • Champagne Sports Resort • The Peninsula at La Côte d’Azur were amazing • Don Pancho Beach Resort • Pueblo Evita Club • Jausiers Vacances • Drakensberg Sun • Wilderness Dunes throughout our stay - thank you! • Mansfield Country Resort • Santa Barbara Golf & Ocean Club • Les Cretes-Euroloisirs • Champagne Valley Everything at the resort was also so • Nepean Country Club • Sunset Beach Club • Portes Du Soleil • Riverbend Chalets MPUMALANGA clean and neat. Will recommend • The Moorings Resort • Residence Panorama Villars-Sur-Ollon • Kruger Park Lodge La Côte d’Azur to everyone. • Tiki Village International PORTUGAL • Residence Laurin KZN INLAND • Millstream • Alfagar Village • Royal Alpage Club Alps Switzerland • Midlands Saddle & Trout • Ngwenya Lodge Salome le Roux THAILAND / MALAYSIA • Clube Praia Da Oura • Siesta Ferienclub Scharn Scharnitz-Gless • Whispering Waters • Pine Lake Resort • Absolute Bangla Suites • Four Seasons Vilamoura • Sabi River Sun • Absolute Twin Sands • Monte Carvoeiro Clube MALTA LIMPOPO • Sanbonani Holiday Spa • Laguna Holiday Club Phuket • Montechoro Beach Club • Club Riza • Mabalingwe Nature • Waterberry Hill Riviera Suites • LHC @ Allamanda Laguna Phuket • Oura View Beach Club • Club Salina Wharf Reserve • Mount Sheba • Pestana Palms • Coral Reef Club • Mabula Game Reserve What a wonderful place to go for ITALY • Pestana Palm Gardens • Golden Sands Island Resort • Sondela Nature Reserve NORTH WEST a holiday in Cape Town. The staff • Centro Vacanze Veronza • Sunny Coast Resort Club • Bakubung Bush Lodge were amazing and the rooms... • Hotel Mioni Royal San FRANCE • Solana Hotel FREE STATE • Kwa Maritane exquisite! Alicia you went above • La Ferriera- Half-board • Club Le Bristol • Qwantani • Magalies Park and beyond for us! The view of the ocean was wonderful and we • Palace Residence1 & 2 • Marriotts Village d’lle de France Paris HENTIES BAY CRUISES were within reach of all amenities. Keep up with the great work! • Desert Rose • MSC Musica Call your Holiday Planner on +27 31 717 7410 to find out more about our international resorts. View details of these resorts at www.premierprivate.co.za Mapula Lokose 20 21
RESERVATIONS Tel: +27 31 717 7410 Email: reservations@premierprivate.co.za www.premierprivate.co.za luxury defined... SD SD 2238 1986 / 06 - 09 - 2018
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