Everyday is Prime Day: How Smart Marketers are Leveraging the Middle Ground in the Consumer Decision Journey 2020 - IAB Canada
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2020 Everyday is Prime Day: How Smart Marketers are Leveraging the Middle Ground in the Consumer Decision Journey 1
Agenda Deals The RFD team has complete control of their content to ensure only the best and most relevant deals are featured. Engaged Community 1. Prime Day Is Every Day UGC 5K posts daily from over 1.2M registered users. 2. The Middle Ground and User generated content The average RFD user and discussions about spends 4 min 22 sec on a wide range of topics. site and views about Provides unique 4 pages per session. The Undecided Shopper experience reinforcing research and validation happens on our sites. This represents 11% of total Canadian digital population. 3. Retail Strategies and Tactics Ready-To-Buy Audience Reach in-market shoppers Spending Power ready to make informed 36% HHI of $100K. purchasing decisions. RFD RFD users ARE buyers; users are affluent, $37MM in 2019 online educated, and more prone affiliate partner sales. to discussion. 2
The picture can't be displayed. 44% Would you take part in a petition to make Black Friday a national or provincial holiday in Canada? 33
The Journey Begins… HOW USERS FIND OUR CONTENT: 72% Organic Google 19% Direct 5% Referral 2% Bing 1% Yahoo 0% Other Source: Google Analytics, All VS Sites 2019 5
The Undecided Shopper Journey… PASSIVE ACTIVE RESEARCH BUYING OWNING CONSUMPTION GENERAL, OEM, EXPERT/PEER OPINON REVIEW VALIDATION LOOP spec looks fine, dunno what price you Seems like a pretty solid have it at, keep in mind not all deal gaming is the same, some may choke Loyalists on a 960 Ah that seems like a great deal I'll definitely pick that up. Again thanks for the Looking to buy a new computer for help. gaming. What do you guys think Open about this deal? Detractors Would save up for a laptop with a gt 1050ti. Source: VerticalScope Data 6
Unpacking The Messy Middle Recently, we studied over 5000 conversations Price/Comparison around a major retail brand. Order/Purchase We found that (86%) focused on the product and Retail Brand product experience specifically: product advice; price comparison; product experience and reviews; Product Experience trying to locate the product, rather than the retail Locate brand itself. Product Quality / Issues Smart shoppers are clearly looking for the best 86% Competition product to address their needs at the best price. Community members share their opinions and help Product Review guide their decisioning with their own personal experience and share their advice. Product Advice Source: RedFlagDeals.com 7
• How do consumers decide what they want to buy and who they want to buy it from? • Why a shopper ended up making the decision they did? • A simple search on RFD.com can reveal a lot about the receptivity of your offers in real time. Source: RedFlagDeals.com 88
Retail Strategies and Tactics Accelerate Demand Using Managing Brand Sanctioned Affiliate + Paid Safety Code Leaks Media UGC Top Deals, Price Pulse of the Points, Off Prime Consumer Merchandise Share of Voice Experiments assortment Product Clearance and RFD Exclusive Offers Sell Offs 10
Thank You! Let’s talk about your digital plans Jeff Novak | Jason Brilant 416-263-6635 416-341-7173 jeff.novak@redflagdeals.com jbrilant@verticalscope.com 11
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