Draft Annual Plan 2020/2021 - Auckland Museum

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Draft Annual Plan 2020/2021 - Auckland Museum
Draft Annual Plan
TRANSFORMATION REVEALED                                                             2020/2021

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     Pavona sp. Auckland War Memorial Museum Tāmaki Paenga Hira. MA143228.
Draft Annual Plan 2020/2021 - Auckland Museum
Talochlamys zelandiae. Auckland War Memorial Museum Tāmaki Paenga Hira. MA20597.

                                                                                   2		 Foreword
                                                                                   4 Our Statutory Responsibilities
                                                                                   6 Our Five-Year Strategic Plan
                                                                                   8 Our Strategic Planning Framework
                                                                                   10 Auckland Museum: Delivering on the Auckland Plan
                                                                                   14 The Living Standards Framework
                                                                                   16 Priorities, Actions, Measures and Outcomes
                                                                                   		 18 Reach out to more people
                                                                                   		 22 Transform our building and collections
                                                                                   		26 Stretch thinking
                                                                                   		 30 Lead a digital museum revolution
                                                                                   		 34 Engage every schoolchild
                                                                                   		 38 Grow our income and enhance value
                                                                                   				for Aucklanders
                                                                                   42 Financial Summary and Commentary
                                                                                   53 Acknowledgements

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Draft Annual Plan 2020/2021 - Auckland Museum
Microcosm II, 2017, by Stephen Bradbourne. Murrine-technique blown glass Auckland Museum Collection: 2018.10.1

                                                                           Foreword

                                                                           Ko Pukekawa, Puke Kāroro ngā maunga.               Our new Special Exhibitions suite will             that will shape our future beyond 2022.
                                                                           Ko Waipapa, Wai Kohanga, Te Ako ō te Tui           attract international touring exhibitions.
                                                                                                                                                                                 By the end of FY 2022/23, more than
                                                                           ngā puna wairere. Ko Waitematā te moana.           It will ensure that we remain an important
                                                                                                                                                                                 1.2 million visitors per year will walk through
                                                                           Tāmaki Paenga Hira te whare. Ko Ngāti              local, visitor and tourist attraction enabling
                                                                                                                                                                                 our doors and we will continue to expand
                                                                           Whatua, Waikato Tainui me Ngāti Paoa ngā           us to amplify the economic contribution
                                                                                                                                                                                 beyond our walls with our online and offsite
                                                                           reo karanga.                                       we make to the city.
                                                                                                                                                                                 offerings. Investing in our digital experience
                                                                           Talofa Lava, Kia Orāna, Mālō ē Lelei,              With these new experiences, visitors will          will continually strengthen the gateway
                                                                           Fakaalofa Lahi Atu, Fakatalofa Atu, Bula           stop by more often and stay with us for            between us and the rest of the world, while
                                                                           Vinaka, Mālō Ni, Mauri, Aloha and warm             longer. Enticing hospitality options, new          our offsite programming provides authentic
                                                                           Pacific Greetings.                                 performance spaces and intriguing new              Museum experiences around the city.
                                                                                                                              galleries to explore means the Museum
                                                                           This year will be a watershed year for                                                                He Korahi Māori – the Museum’s Māori
                                                                                                                              provides a place to pause, to reflect and
                                                                           the Museum. After 18 months of onsite                                                                 dimension is the bicultural foundation on
                                                                                                                              enjoy a whole-day cultural experience.
                                                                           construction, we look forward to revealing                                                            which the Museum’s Five-Year Strategic
                                                                           our transformation in FY 2020/21.                  We are very pleased to launch our                  and Annual Plans are built – enabling a
                                                                                                                              Membership programme, which will                   vibrant, visible and valued Māori foundation.
                                                                           Based on the bedrock of our Five-Year
                                                                                                                              provide a new platform for Aucklanders             Similarly, Teu le Vā provides the Museum
                                                                           Strategic Plan which responds to a growing
                                                                                                                              to engage with their museum. While                 with a rich Pacific dimension to ensure
                                                                           and diversifying Auckland, what has been
                                                                                                                              all Aucklanders receive free admission,            a relevant and engaging space for
                                                                           delivered not only transforms the visitor
                                                                                                                              Museum Membership provides an                      Pacific people.
                                                                           experience but will also be game changing
                                                                                                                              opportunity to explore unique curated
                                                                           for us as an organisation.                                                                            We are grateful for the support of Auckland
                                                                                                                              experiences that go beyond the gallery
                                                                                                                                                                                 Council. We share a vision for a world-class
                                                                           Our refreshed visitor experience begins            floor and that offer preferred access to
                                                                                                                                                                                 city with a thriving cultural sector – one that
                                                                           upon entry. More than just a gateway to            the Museum’s rich and extensive
                                                                                                                                                                                 reinforces our sense of place and identity
                                                                           our galleries and exhibitions, the new South       collections content.
                                                                                                                                                                                 and leaves a legacy for future generations.
                                                                           Atrium will be a vibrant visitor hub and a
                                                                                                                              These exciting changes are only the
                                                                           destination in its own right. It will be a place                                                      Auckland War Memorial Museum could not
                                                                                                                              beginning as we evolve from a traditional
                                                                           to meet friends, take in a performance,                                                               exist without the city that it serves. We are
                                                                                                                              not-for-profit to a social enterprise and
                                                                           enjoy a meal in our new bistro café, or                                                               grateful for our people, volunteers, partners,
                                                                                                                              look to accelerate our growth. We have
                                                                           browse in a curated retail experience.                                                                supporters and the Auckland people.
                                                                                                                              built a strong platform through which the
                                                                           Our new Tāmaki Stories gallery suite will          renewal of our galleries will be ongoing           Our transformation will change the way all
                                                                           take visitors through the story of an evolving     over the next few years. We will expand            Aucklanders and visitors experience their
                                                                           Auckland bringing our past, present and            our reach and revenue and further invest           Museum. We are delighted to be able to
                                                                           future to life. The Museum is Auckland’s           in technical innovation and partnerships           share this prospect with you.
                                                                           place of welcome and orientation, where
                                                                           we share the knowledge of our taonga
                                                                           (treasures) and explore the many stories
                                                                           of Auckland. This immersive experience
                                                                           will be a place where Aucklanders will see
                                                                           themselves reflected and visitors leave
                                                                           with a deep insight into Auckland’s unique         Orchid Atimalala                       Precious Clark             Dr David Gaimster
                                                                           history and exciting future.                       Chair, Auckland Museum Trust Board     Chair, Taumata-ā-Iwi       CEO, Auckland War Memorial Museum

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Draft Annual Plan 2020/2021 - Auckland Museum
Dndronephthya. Auckland War Memorial Museum Tāmaki Paenga Hira. MA43833

                                                                    Our Statutory Responsibilities

                                                                    Tāmaki Paenga Hira, Auckland War               and increasingly diverse population of            learning and discovery and a museum of
                                                                    Memorial Museum is one of New Zealand’s        Auckland. It is required to recognise             international significance. A number of Māori
                                                                    oldest and most significant museums in         and provide for greater financial self-           outcomes are specifically highlighted in the
                                                                    Aotearoa’s largest city. The collections are   sufficiency and to maximise community             Draft Annual Plan and He Korahi Māori is
                                                                    of national and international importance.      benefit from the resources available.             integrated throughout our operational
                                                                    It is the responsibility of the Museum to                                                        plans and day-to day-operations.
                                                                                                                   The Draft Annual Plan for FY 2020/21
                                                                    care for these collections and to share
                                                                                                                   proposes a 2.5% increase in the rate-payer        By working in partnership with
                                                                    them and their stories with the world.
                                                                                                                   levy. This is the same increase as in the         communities we will deliver outcomes
                                                                    The significance of the Museum and its         FY 2019/20 Annual Plan. In FY 2021/22             through ensuring mātauranga Māori
                                                                    importance to New Zealand is recognised        we are planning to reduce our levy                concepts are embedded in our approach
                                                                    in the Auckland War Memorial Museum Act        increase to 2.0%.                                 to our research and showcased in in our
                                                                    1996, which established the Trust Board                                                          approach to gallery renewal. Through our
                                                                    and requires it to act on behalf of present                                                      education programmes we will increase
                                                                    and future Aucklanders.                        Taumata-ā-Iwi                                     the volume of learning resources accessible
                                                                                                                                                                     to school children in te reo. Our focussed
                                                                    The Act places responsibility on the
                                                                                                                   The Museum’s Act provides for a Māori             training will raise the competence and
                                                                    Museum’s Trust Board to:
                                                                                                                   committee known as the Taumata-ā-Iwi.             confidence of our people in tikanga Māori,
                                                                     • Present the history and environment         This committee was founded upon the               Te Reo Māori and Treaty of Waitangi
                                                                       of Auckland, New Zealand, and the           principle of mana whenua (customary               knowledge. Public programmes such
                                                                       South Pacific                               authority of and over ancestral land) and         as Ngā Kākano are designed to engage
                                                                                                                   comprises Ngāti Whātua, Ngāti Pāoa and            the Auckland Community with the Māori
                                                                     • Be Auckland’s war memorial
                                                                                                                   Waikato Tainui. The Taumata-ā-Iwi serves          dimension of Tāmaki.
                                                                     • Encourage the spirit of goodwill and        an important role as both advisor                 However, He Korahi Māori manifests itself
                                                                       partnership envisaged by the Treaty         and partner to the Trust Board and is             more broadly in the range of partnerships
                                                                       of Waitangi                                 strategically important to the cultural           and relationships we have with Tamaki iwi
                                                                     • Celebrate the rich cultural diversity       fabric of Tāmaki Makaurau.                        and other whanau, hapu and iwi through
                                                                       of Auckland and its people                                                                    our gallery development programme,
                                                                                                                                                                     exhibitions, education initiatives and public
                                                                     • Conserve the heritage of the Museum         Māori Outcomes                                    programmes. Additionally, the Museum
                                                                     • Educate, enrich lives and promote                                                             supports Māori Outcomes through our care
                                                                       wellbeing                                   He Korahi Māori, the Museum’s Māori               and management of taonga, taonga loans
                                                                                                                   dimension is a cultural philosophy drawn          and repatriations
                                                                     • Advance and promote cultural and
                                                                       scientific scholarship and research         from Māori values, knowledge and                  He Korahi Maori enables all areas across the
                                                                                                                   protocols and breathes life into Te Tiriti o      Museum, to contribute to and construct a
                                                                     • Lead through professionalism,               Waitangi. It is fundamental to the Museum         vibrant, visible and valued Māori dimension.
                                                                       innovation and partnership                  as a bicultural institution, embedding            We recognise that a thriving Māori identity
                                                                     • Supplement ratepayer funding through        tangata whenua (Māori) and interweaving           advances wellbeing for Māori and benefits
                                                                       compatible revenue-producing activity       tangata tiriti (non- Māori). It is inclusive of   all Aucklanders. He Korahi Māori is a
                                                                       and fundraising.                            all cultures and perspectives.                    living document, an evolving philosophy
                                                                                                                   Offered to the Museum by the Taumata-             that informs our strategic direction and
                                                                    The Trust Board has a statutory obligation                                                       operations. It will continue to be enhanced,
                                                                    to make the case for sufficient funding        ā-Iwi in 2007, today it remains the
                                                                                                                   foundation upon which all of the                  deepened and shared.
                                                                    for the Museum, to enable it to respond
                                                                    to the demand for its services, to care for    Museum’s strategic plans – long term
                                                                    the collections and to continue to deliver     and annual are built. It underpins our
                                                                    high-quality programmes for the growing        role as a cultural leader, a place of

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Draft Annual Plan 2020/2021 - Auckland Museum
Overlap, hot blown glass, 1984. Garry Nash. Auckland War Memorial Museum Tāmaki Paenga Hira. 1984.239

 OUR FIVE-YEAR
STRATEGIC PLAN

                                                                                                         REACH AND IMPACT
                                                                                                                                                             GROW + INNOVATE

                                                                                                                                              TRANSFORM
                                                                                                                                   INITIATE

                                                                                                                            2017     2018     2019   2020   2021   2022      2023

                                                                                                           Auckland Museum’s Five-Year Strategic               FY 2020/21 will be a watershed year for
                                                                                                           Plan describes how we will deliver on               Auckland’s Museum. After many years of
                                                                                                           and advance our legislative and Treaty              careful planning, the transformation of the
                                                                                                           responsibilities to create value for                visitor experience in our destination building
                                                                                                           Aucklanders. Our Strategic Plan also aligns         will begin to reveal itself. The launch of our
                                                                                                           with the Auckland Plan and Toi Whītiki –            new ground floor visitor experience will
                                                                                                           the Arts and Culture Strategic Action Plan          deliver the first stage of demonstrating
                                                                                                           for Auckland.                                       what modern museums can deliver for their
                                                                                                                                                               audiences. Our education facilities come on
                                                                                                           By FY 2020/21 the Auckland Cultural
                                                                                                                                                               stream later in the year.
                                                                                                           Heritage Review should be well advanced in
                                                                                                           its articulation of an ambitious and vibrant        Midway through our Five-Year Strategic
                                                                                                           arts and culture strategy for the city, and the     Plan trajectory, we are now in a position to
                                                                                                           Museum looks forward to playing a leading           accelerate growth. We will expand our reach
                                                                                                           role in shaping this for our city.                  and revenue and further invest in innovative
                                                                                                                                                               and commercial partnerships that will shape
                                                                                                           Each of the six strategic priorities described
                                                                                                                                                               our future beyond 2022.
                                                                                                           in the Five-Year Strategic Plan are outlined
                                                                                                           in the Annual Plan.
                                                                                                           Our six strategic priorities are:
                                                                                                           1.		 Reach out to more people
                                                                                                           2. Transform our building and collections
                                                                                                           3. Stretch thinking
                                                                                                           4. Lead a digital museum revolution
                                                                                                           5. Engage every schoolchild
                                                                                                           6. Grow our income and enhance value
                                                                                                           		for Aucklanders.

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Draft Annual Plan 2020/2021 - Auckland Museum
Pectinia sp. Auckland War Memorial Museum Tāmaki Paenga Hira. MA143259.

                                                                            The Auckland Plan’s objectives are the heart

           FRAMEWORK
OUR STRATEGIC PLANNING                                                      of what we believe and do. Our vision at
                                                                            Auckland Museum is ‘He Oranga Tangata
                                                                            Ka Ao – Enriching lives: Inspiring discoveries’.
                                                                            Our Paerewa describe who we are and
                                                                            what we stand for.
                                                                            We are guided by a robust strategic
                                                                            framework which forms the basis of how
                                                                            we operate and engage with communities.

                                                                                                                                  VISION
                                                                                                                           He oranga tangata ka ao –
                                                                                                                      Enriching lives: Inspiring discoveries

                                                                                                                                 MISSION
                                                                                                                    Tui tui hono tangata, whenua me te moana
                                                                                                                       Connecting through sharing stories
                                                                                                                             of people, lands and seas

                                                                             PAEREWA
                                                                             FUTURE MUSEUM
                                                                             TOUCHSTONES
                                                                             Auckland’s war memorial
                                                                                                                                 FIVE-YEAR
                                                                             Home of Auckland’s collective                       PRIORITIES
                                                                             remembering and commemoration                                                          ANNUAL PLAN
                                                                                                                                 Reach out to more people           2020/2021
                                                                             A kaitiaki for current and future
                                                                             generations of this iconic building,                Transform our building and
                                                                             collections, people and taonga                      collections
                                                                             A bi-cultural heart connected                       Stretch thinking                   Gives life to
                                                                             to our communities                                                                     the third year
                                                                                                                                 Lead a digital museum revolution   of the Museum’s
                                                                             A place of innovation, curiosity,                                                      Five-Year Strategic
                                                                             learning and research                               Engage every schoolchild           Plan 2017–2022

                                                                             A compelling experience                             Grow our income and enhance
                                                                             onsite, offsite, online                             value for Aucklanders
                                                                             Active leader and collaborator
                                                                             in Auckland, nationally and
                                                                             internationally in all the sectors
                                                                             in which we operate

                                                                                                                      GUIDING PRINCIPLES
                                                                                                                         Manaakitanga, Kaitiakitanga,
                                                                                                                               Mana whenua

                                                                                                                                  VALUES
                                                                                                                        Relevant, Connected, Innovative,
                                                                                                                              Respectful, Inspired

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Draft Annual Plan 2020/2021 - Auckland Museum
Glass Vase, c1981. Garry Nash. Auckland War Memorial Museum Tāmaki Paenga Hira. 1981.265.

DELIVERING ON THE AUCKLAND PLAN
              AUCKLAND MUSEUM:

                                                                                                                                              Belonging and participation

                                                                                                                                              All Aucklanders will be part of and
                                                                                                                                              contribute to society, access opportunities
                                                                                                                                              and have the chance to develop to their
                                                                                                                                              full potential.
                                                                                                                                              To ensure all Aucklanders can participate in arts and
                                                                                                                                              culture, access to Auckland War Memorial Museum is
                                                                                                                                              free to all those who reside in the city and is supported
                                                                                                                                              by rich offsite public programming in the community as
                                                                                                                                              well as through dynamic collections and programmes
                                                                                                                                              that are available online.
                                                                                                                                              With diverse and broad-reaching engagement across
                                                                                                                                              Auckland’s many communities, through partnerships
                                                                                                                                              and collaboration, and via research and knowledge
                                                                                                                                              sharing, we understand the importance of our role as
                                                                                                                                              a ‘place maker’ – a civic space, where communities
                                                                                                                                              and individuals can meet, exchange ideas, build
                                                                                                                                              relationships, learn and have outstanding social
                                                                                                                                              experiences.
                                                                                                                                              Our priorities support social belonging and participation
                                                                                                                                              and help to cement Auckland Museum as a place of
                                                                                                                                              gathering, welcome and orientation for all Aucklanders.
                                                                                                                                              The Museum demonstrates a shared identity that makes
                                                                                                                                              it an important cultural touchpoint for both residents
                                                                                                                                              and tourists alike.
                                                                                                                                              Our new gallery Tāmaki Stories, opening in FY 2020/21,
                                                                                                                                              will reflect the changing cultural dynamic of Auckland
                                                                                                                                              city. It will be a place for all residents to see themselves
                                                                                                                                              represented and for visitors to the city to discover what
                                                                                                                                              makes Tāmaki Makaurau unique.
                                                                                                                                              Auckland has one of the largest Pacific populations
                                                                                                                                              in the world. Our Pacific Advisory Group guides the
                                                                                              The Auckland Plan                               Museum in developing a strong Pacific dimension to
                                                                                                                                              reflect Auckland’s rich, contemporary Pacific culture.
                                                                                                                                              Teu le Vā is the Museum’s framework that brings to life
                                                                                              The Auckland Plan is Auckland Council’s         ways to ensure the Museum is an inclusive, relevant and
                                                                                              long-term plan to ensure Auckland grows in      engaging place for all Pacific people.
                                                                                              a way that will meet the opportunities and      Initiatives such as the Pacific Collections Access Project
                                                                                              challenges of the future. Auckland Council      have set the groundwork for moving the Museum from
                                                                                                                                              the more traditional stance of holding knowledge and
                                                                                              has identified six important areas where        telling stories to a model that applies an integrative
                                                                                              it must make significant progress so that       approach to working with Pacific communities. We will
                                                                                              Auckland can continue to be a place where       be working in partnership with our Pasifika community
                                                                                              people want to live, work and visit. Auckland   on the concept development and delivery of the long-
                                                                                                                                              term renewal of the Pacific galleries. This strengthens
                                                                                              Museum delivers on these outcomes to            cultural identity, participation and awareness of the
                                                                                              create value for Aucklanders.                   taonga cared for by Auckland Museum. Industry
                                                                                                                                              leading, this model of meaningful collaboration and
                                                                                              See how Auckland Museum contributes             knowledge sharing with Auckland’s communities is
                                                                                              to the Auckland Plan.                           central to the Museum’s way of working.

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Draft Annual Plan 2020/2021 - Auckland Museum
Environment and
                                                                                                                            cultural heritage

Māori identity and wellbeing                                                                                                Aucklanders preserve, protect and care
                                                                                                                            for the natural environment as our shared
                                                                                                                            cultural heritage for its intrinsic value
A thriving Māori identity is Auckland’s                                                                                     and for the benefit of present and future
point of difference in a world that advances                                                                                generations.
prosperity for Māori and benefits all
Aucklanders.                                                                                                                The Auckland War Memorial Museum was constructed
                                                                                                                            in 1929 through the subscriptions raised by
As a kaitiaki (guardian) of treasured taonga (treasures)                                                                    Aucklanders in remembrance of their war dead. Today,
of local, national and international significance,                                                                          the Museum is a Category 1 listed historic place of
Auckland Museum has relationships with whānau, hapū                                                                         outstanding historical and cultural significance or
and iwi Māori in Auckland and across New Zealand who                                                                        value. As kaitiaki of the Museum, we manage and
contribute to our national identity. These relationships                                                                    maintain a Heritage Asset Management Plan to ensure
centre on taonga that they whakapapa (connect)                                                                              our iconic building is properly cared for in perpetuity.
to, the natural environment and mātauranga Māori               Homes and places                                             With internationally significant collections, Auckland
(knowledge) projects, and participation in exhibition
and public event programmes.                                                                                                Museum is a kaitiaki of human, natural and scientific
                                                               Aucklanders live in secure, healthy and                      heritage, and holds one of New Zealand’s top heritage
Engagement with Māori taonga is achieved through                                                                            libraries. Responsible for caring for more than seven
our galleries, special exhibitions, educational initiatives,
                                                               affordable homes and have access to a                        million treasures, we hold the ‘DNA’ of Auckland.
public programmes and our loans programme.                     range of inclusive public places.
Refurbishment and renewal of the Museum’s public                                                                            We protect and care for almost one million natural
galleries will continue to enable Tāmaki mana whenua
                                                               To ensure inclusivity for all Aucklanders, admission to      science specimens collected over more than 150 years.      Opportunity and prosperity
                                                               Auckland War Memorial Museum is free to all residents of     Over 3,000 type specimens are held; these are the
to be involved through various touchpoints in gallery          the city and is supported by access to rich offsite public
development including, but not limited to, iwi storylines.                                                                  irreplaceable specimens that bear the name of new
                                                               programming within local communities.                        species descriptions that stabilise the international      Auckland is prosperous with many
Spaces within the Museum’s galleries are being                                                                              biological naming system.                                  opportunities and delivers a better
activated to enable Tāmaki and other iwi to curate                                                                                                                                     standard of living for everyone.
                                                                                                                            Auckland Museum has a role to educate, connect and
their own stories and perspectives, and this will be a         Transport and access                                         engage with visitors about the natural environment,
continuing focus moving forward.                                                                                                                                                       Auckland’s future as a modern, inclusive and
                                                                                                                            with our research informing our exhibitions and            dynamic global city will require a thriving cultural
Auckland Museum has relationships with iwi outside                                                                          public programmes across onsite, offsite and online
of Auckland based on cultural heritage values, the
                                                               Aucklanders will be more easily able to                      platforms. Supporting our onsite exhibitions are
                                                                                                                                                                                       sector and for all communities to have easy access
                                                               get to where they want to go and will have                                                                              to cultural experiences.
environment, research and education.                                                                                        learning and engagement activities that target schools
                                                               choices about how they get around.                           and community audiences.                                   Arts and culture play a significant role in the wellbeing
Focused training continues to raise the competence                                                                                                                                     of our society and quality of life. They are an essential
and confidence of our people around tikanga Māori,             Pukekawa (Auckland Domain) and the Museum are                Our new Environment and Human Impacts gallery,             part of our individual, community and national identity.
te reo Māori and the Treaty of Waitangi. The Ngā               not readily served by public transport. Te Ara Oranga        drawing on our natural science expertise and
Kākano Lecture Series, established in FY 2017/18,              (Southern Pathway) makes it easier for visitors walking      collections, is scheduled to open in 2022. This            With Auckland’s population continuing to grow, it will
demonstrates our commitment to raising indigenous              from Parnell Road to access the Museum with a fully          exhibition will integrate scientific and mātauranga        be home to 40% of the country’s population by 2040.
and mātauranga Māori across Auckland’s cultural                accessible route. We will continue to work closely with      Māori perspectives and will address issues of              Auckland Museum has an essential role to play as a
sector. In FY 2020/21 we will deliver six events               Auckland Council to improve parking and the amenity          environmental change over time as well as how              place of learning, participation and belonging that
in this speaker series.                                        of Auckland Domain.                                          humans interact with the natural world.                    enriches the lives of all Aucklanders.

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Draft Annual Plan 2020/2021 - Auckland Museum
Evechinus chloroticus. Auckland War Memorial Museum Tāmaki Paenga Hira. MA77299.

THE LIVING STANDARDS
          FRAMEWORK

                                                                                     Image provided by the New Zealand Treasury - www.treasury.govt.nz

                                                                                     The Living Standards Framework

                                                                                     The New Zealand Treasury’s Living
                                                                                     Standards Framework provides New Zealand
                                                                                     with a shared understanding of what helps
                                                                                                                                 experience a sense of belonging, and
                                                                                     achieve higher living standards to support
                                                                                                                                 the way people engage in work, study,
                                                                                     intergenerational wellbeing.
                                                                                                                                 recreation and social activities.
                                                                                     The Living Standards Framework looks
                                                                                                                                 The 12 Domains of Current Wellbeing
                                                                                     across “The Four Capitals” (natural, human,
                                                                                                                                 reflect our understanding of the elements
                                                                                     social, and financial and physical) as the
                                                                                                                                 that contribute to how New Zealanders
                                                                                     assets that generate wellbeing.
                                                                                                                                 experience wellbeing. An experience
                                                                                     Cultural organisations such as Tāmaki       or interaction with Auckland Museum
                                                                                     Paenga Hira contribute greatly to social    can positively impact wellbeing in many
                                                                                     and human capital, influencing the way in   of these categories including cultural
                                                                                     which people live and work together and     identity, social connections and time use.

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Draft Annual Plan 2020/2021 - Auckland Museum
Tubipora musica. Auckland War Memorial Museum Tāmaki Paenga Hira. MA76323.

                AND OUTCOMES
PRIORITIES, ACTIONS, MEASURES

                                                                                                                                           Auckland Plan 2050

                                                                                                                                           Belonging and participation – All Aucklanders will be
                                                                                                                                           part of and contribute to society, access opportunities
                                                                                                                                           and have the chance to develop to their full potential.

                                                                                                                                           Māori identity and well-being – A thriving Māori
                                                                                                                                           identity is Auckland’s point of difference in the
                                                                                                                                           world that advances prosperity for Māori and benefits
                                                                                Aligning Auckland War                                      all Aucklanders.
                                                                                Memorial Museum Act 1996                                   Homes and places – Aucklanders live in secure,
                                                                                with the Auckland Plan 2050                                healthy and affordable homes and have access to
                                                                                                                                           a range of inclusive public places.

                                                                                                                                           Transport and access – Aucklanders will be able to
                                                                                Auckland War Memorial                                      get to where they want to go more easily, safely
                                                                                Museum Act 1996                                            and sustainably.

                                                                                                                                           Environment and cultural heritage – Aucklanders
                                                                                                                                           preserve, protect and care for the natural environment
                                                                                Section 11(a) The recording and presentation of
                                                                                                                                           as our shared cultural heritage for its intrinsic value and
                                                                                the history and environment of the Auckland
                                                                                                                                           for the benefit of present and future generations.
                                                                                region, New Zealand and the South Pacific.
                                                                                                                                           Opportunity and prosperity – Auckland is prosperous
                                                                                Section 11(b) Conservation of the heritage of
                                                                                                                                           with many opportunities and delivers a better standard
                                                                                the Museum, and of global resources.
                                                                                                                                           of living for everyone.
                                                                                Section 11(c) The role of the Museum as a
                                                                                war memorial.
                                                                                                                                           Toi Whītiki
                                                                                Section 11(d) Celebration of the rich
                                                                                cultural diversity of the Auckland region
                                                                                and its people.                                            Auckland Council’s Toi Whītiki Arts and Culture
                                                                                                                                           Strategic Action Plan integrates arts and culture into
                                                                                Section 11(e) Education which involves and                 our everyday lives and helps create a culturally rich
                                                                                entertains people to enrich their lives.                   and creative Auckland.

                                                                                Section 11(f) The advancement and promotion of             Toi Whītiki’s goals are:
                                                                                cultural and scientific scholarship and research.
                                                                                                                                           •   All Aucklanders can access and participate in
                                                                                Section 11(g) Achievement of customer satisfaction             arts and culture.
                                                                                by leading consultation, responsiveness and
                                                                                continuous improvement.                                    •   Auckland values and invests in arts and culture.

                                                                                Section 11(h) Leadership through professionalism,          •   The Museum has access to a network of vibrant
                                                                                innovation and co-ordination of effort with                    arts and culture organisations and facilities.
                                                                                relevant organisations.
                                                                                                                                           •   Arts and culture are built into Auckland’s
                                                                                Section 11(i) Greater financial self-sufficiency through       place-making.
                                                                                fundraising and compatible revenue-producing
                                                                                activities which supplement public funding.                •   Auckland celebrates a unique cultural identity.

                                                                                Section 11(j) Providing maximum community                  •   Auckland has a robust and flourishing
                                                                                benefit from the resources available.                          creative economy.

  16                                                                                                                                                                                                     17
Cnidaria Anthozoa Octocorallia Alcyonacea Alcyoniina Alcyoniidae. Auckland War Memorial Museum Tāmaki Paenga Hira. MA143342.

1
Reach out
to more                                                                                                                        How does this strategic priority contribute to the Living Standards Framework?

people
                                                                                                                                 Living Standards                                         Living Standards Domains
                                                                                                                                 Framework Capitals                                       of Current Wellbeing

                                                                                                                                 Social capital                                           Cultural identity
                                                                                                                                                                                          Environment
                                                                                                                                                                                          Knowledge and skills
                                                                                                                                 Human capital
                                                                                                                                                                                          Leisure (time use)
                                                                                                                                                                                          Social connections

By FY 2022/23 our five-year goal is to
attract 1.2 million visitors to Auckland
Museum. We will reach out to all
                                                                                                                                 How will we add value              Key activities we will                     Alignment with Auckland
Aucklanders – the people who live and                                                                                            for Aucklanders?                   undertake in FY 2020/21                    Plan outcomes
work here, those who feel at home here
and those newly arrived. As Auckland’s                                                                                           By delivering a quality            Deliver a compelling onsite                Belonging and participation
population continues to grow and                                                                                                 experience for Aucklanders         experience within the Museum
                                                                                                                                                                                                               Environment and cultural heritage
                                                                                                                                 and visitors to the city through   through a vibrant public
diversify, the Museum has a role to play in                                                                                      compelling exhibitions and         programme and gallery                      Māori identity and wellbeing
enhancing and maintaining a shared sense                                                                                         public activities                  experience
                                                                                                                                                                                                               Opportunity and prosperity
of belonging. We will double our outreach
audiences by FY 2022/23 to 100,000.                                                                                                                                 Deliver a compelling programme             Belonging and participation
Through our newly launched Tāmaki                                                                                                                                   of two special exhibitions each
                                                                                                                                                                                                               Environment and cultural heritage
Stories gallery and culturally rich public                                                                                                                          year that will bring the world to
                                                                                                                                                                    Auckland and deliver visitation            Opportunity and prosperity
programmes, we will establish ourselves as                                                                                                                          and engagement
the place to go for information, debate and
discussion on Auckland. We will continue to                                                                                      By reaching out to Aucklanders     Collaborate with communities               Belonging and participation
                                                                                                                                 in their communities by taking     with limited access to the Museum
listen to our communities and be relevant                                                                                        the Museum to them through         to develop and deliver an annual           Environment and cultural heritage
and inclusive of our many communities                                                                                            a series of inclusive outreach     programme of offsite museum                Opportunity and prosperity
and diverse audiences including Māori,                                                                                           programmes that promote            experiences
                                                                                                                                 accessibility and diversity
Asian, Pacific, European and all who call
                                                                                                                                                                    Work with Auckland Council                 Belonging and participation
Tāmaki Makaurau their home. Our Museum                                                                                                                              to offer inclusive museum
                                                                                                                                                                                                               Opportunity and prosperity
Membership programme will launch to the                                                                                                                             experiences at Auckland’s key
                                                                                                                                                                    festival events like Pasifika and
public in July 2020 and have a membership                                                                                                                           ASB Polyfest
                                                                                                                                                                                                               Pacific identity and wellbeing*
base of at least 5,000 engaged supporters.

18                                                                                                                                                                                                                                                 19
By promoting Māori and            Work in partnership with Tāmaki         Belonging and participation
 Pacific identity and wellbeing    iwi and Mata Waka (Auckland
 through increased community       Urban Māori) on the concept             Environment and cultural heritage
 engagement                        development for the long-term           Māori identity and wellbeing
                                   renewal of the Māori Court

                                   Work in partnership with the            Belonging and participation
                                   Pasifika community on the
                                   concept development for the             Environment and cultural heritage
                                   long-term renewal of the                Pacific identity and wellbeing*
                                   Pacific galleries

                                   Engage the Auckland community           Belonging and participation
                                   in the Māori and Pacific dimension
                                   of Tāmaki Makaurau through the          Māori identity and wellbeing
                                   delivery of six events in the           Pacific identity and wellbeing*
                                   Ngā Kākano Lecture Series
                                                                           Environment and cultural heritage

 By taking a leadership role       Deliver three major                     Belonging and participation                                                                                                                             Living
 as Auckland’s war memorial        commemorative programmes                                                                                                                 Alignment                   Living                     Standards
 and home of collective            annually in partnership with            Environment and cultural heritage                                                                with the                    Standards                  Domains
 remembering in                    Auckland Council, RSA and other                                                Measures we will audit and track                          Auckland                    Framework                  of Current
 commemorating the sacrifices      partners – for example, Anzac                                                  over time                                                 Plan                        Capitals                   Wellbeing
 made in the context of war        Day, Armistice Day and the
                                   anniversary of Passchendaele
                                                                                                                  Deliver onsite visitation of 1,027,073 to                 Belonging and               Social capital             Cultural identity
                                                                                                                  reach a target of 1.2 million by FY 2022/23               participation
                                   Increase public engagement              Belonging and participation                                                                                                  Human capital              Knowledge and
                                   in partnership with veteran                                                                                                              Environment and                                        skills
                                   organisations through further           Environment and cultural heritage      Deliver visitor satisfaction at 95% or above              cultural heritage
                                   promotion of Online Cenotaph                                                   as measured by our annual Visitor Profile                                                                        Time use
                                   during all commemorative                                                       Survey by June 2021                                       Māori identity
                                                                                                                                                                            and wellbeing                                          Social
                                   events at the Museum                                                                                                                                                                            connections
                                                                                                                  Grow public engagements with offsite
                                                                                                                                                                            Pacific identity
 By enriching the visitor          Launch the Museum Membership            Belonging and participation            audiences year-on-year to reach a target
                                                                                                                                                                            and wellbeing*
 experience through the            programme for audiences who                                                    of 100,000 by FY 2022/23
 development of a compelling       want deeper engagement with
 Museum Membership                 the Museum’s content and                                                       Launch and grow a membership
 programme                         collections                                                                    programme to deliver the five-year target
                                                                                                                  of at least 5,000 memberships by the end
 By ensuring that all              Plan the refurbishment of the           Belonging and participation            of FY 2022/23
 Aucklanders can see               visitor experience in the Pacific
 themselves reflected              galleries by bringing to life Pacific   Environment and cultural heritage      Develop and deliver a baseline annual                     Belonging and
 in the many stories of            languages, cultures and identities                                             membership research survey which                          participation
 Tāmaki Makaurau through           in collaboration with Pacific                                                  measures member satisfaction annually
 a programme of gallery            communities
 refurbishments that transform                                                                                    Demonstrate year-on-year growth of                        Belonging and
 the visitor experience                                                                                           public online engagement with the                         participation
                                                                                                                  Museum’s digital content, directly or
                                                                                                                  through partners                                          Māori identity
 By maximising the reach and       Relaunch the Museum’s                   Belonging and participation
                                                                                                                                                                            and wellbeing
 impact of Auckland Museum’s       refreshed website
 digital content through online                                            Environment and cultural heritage
                                                                                                                                                                            Environment and
 channels and partnerships to                                              Opportunity and prosperity                                                                       cultural heritage
 share the Museum’s collections
 and stories locally, nationally                                                                                                                                            Opportunity and
                                   Ensure every opportunity is             Belonging and participation                                                                      prosperity
 and globally
                                   maximised to increase access
                                   to Auckland Museum’s digital            Māori identity and wellbeing
                                   content                                 Environment and cultural heritage
                                                                                                               * The Auckland Plan does not have a specific outcome related to its Pasifika population. Auckland’s Pasifika population, languages
                                                                           Opportunity and prosperity          and cultural practices and customs contribute to Auckland’s distinctive cultural identity. Auckland Museum cares for a significant
                                                                                                               Pacific collection of taonga so we have chosen to show this alignment in our strategic measures.

20                                                                                                                                                                                                                                                     21
Cnidaria Scyphozoa. Auckland War Memorial Museum Tāmaki Paenga Hira. MA656267.

2
Transform our
building and
collections                                                                      How does this strategic priority contribute to the Living Standards Framework?

In FY 2020/21 we will reveal a substantially                                       Living Standards                                        Living Standards Domains
                                                                                   Framework Capitals                                      of Current Wellbeing
refreshed and improved visitor experience,
with new spaces and offerings delivering a                                         Financial and physical capital                          Cultural identity
world-class museum for the city. Our new                                                                                                   Knowledge and skills
Tāmaki Stories gallery will enable Auckland                                        Natural capital
                                                                                                                                           Environment
residents and all visitors to learn about Tāmaki
                                                                                   Social capital
Makaurau and its people – across the past,
present and future. Auaha Atea Nui, the                                            Human capital
expanded Special Exhibitions Hall, enables
us to host major international exhibitions,
bringing the world to Auckland. The refreshed
South Atrium provides a place of welcome,
orientation and performance. Home to a
                                                                                   How will we add value             Key activities we will                    Alignment with Auckland
vibrant new café, Museum Store and Kai Room                                        for Aucklanders?                  undertake in FY 2020/21                   Plan outcomes
(for those who wish to self-cater), these new
amenities will offer visitors greater choice                                       By the transformation of the      Commence the base build of the            Belonging and participation
during their museum experience and enable                                          visitor experience to meet        new Environment and Human
                                                                                   the needs of our visitors and     Impacts gallery                           Māori identity and wellbeing
them to spend more time with us.                                                   contribute to the Museum’s                                                  Pacific identity and wellbeing*
                                                                                   sustainability                    Commence the concept design
Work on transforming the visitor experience                                                                          of a refreshed visitor experience         Environment and cultural heritage
continues with the build of a suite of new                                                                           for the Māori Court gallery and
galleries exploring the Anthropocene age                                                                             Pacific galleries
and refreshing our iconic Māori and Pacific
                                                                                   Through our leadership as a       Implement the priority actions            Environment and cultural heritage
galleries. We continue to act as a kaitiaki in                                     kaitiaki and by conservation of   of the Heritage Asset
caring for Auckland’s much-loved heritage-                                         iconic heritage-listed building   Management Plan:
                                                                                   for future generations
listed building and will continue to drive                                                                           •   Repair the East Parapet
forward sustainability initiatives through                                                                           •   Repair the West Parapet
our Green Museum Sustainability action
plan. Acting as a kaitiaki for the Museum’s                                                                          Demonstrate our leadership                Environment and cultural heritage
collections, we provide professional                                                                                 in sustainability in the cultural
                                                                                                                     sector through the delivery of            Opportunity and prosperity
stewardship, continuing to find new                                                                                  our FY 2020/21 Green Museum
ways of creating enhanced access to                                                                                  Sustainability action plan
our communities.

22                                                                                                                                                                                                 23
Snuff Bottle. Auckland War Memorial Museum Tāmaki Paenga Hira. 1934.317, 36452.

     By developing, caring for                    Complete a review of the Building            Environment and cultural heritage
     and preserving Auckland’s                    Master Plan to advance design
     world-class collections to                   stages for collection facilities
     ensure taonga are cared for                  and the physical infrastructure
     and conserved for future                     required to meet research,
     generations                                  conservation and community
                                                  engagement needs for the city.

                                                  Develop Auckland Museum as a                 Environment and cultural heritage
                                                  leading kaitiaki for born-digital
                                                  collections, continuing to ensure            Opportunity and prosperity
                                                  digital collections are preserved,
                                                  managed and accessible to the
                                                  public according to industry
                                                  best practice

                                                  Partner with Auckland-based                  Environment and cultural heritage
                                                  institutions to share expertise
                                                  and provide ongoing storage and
                                                  care of collections through the
                                                  optimisation of the Manu Taiko
                                                  Collections Centre

                                                                                                                    Living
                                                                Alignment                Living                     Standards
                                                                with the                 Standards                  Domains
     Measures we will audit and track                           Auckland                 Framework                  of Current
     over time                                                  Plan                     Capitals                   Wellbeing

     Complete the annual schedule of renewal                    Homes and                Financial and              Cultural identity
     in accordance with the Heritage Asset                      places                   physical capital
     Management Plan by June 2021                                                                                   Environment
                                                                                         Natural capital
                                                                                                                    Knowledge and
                                                                                         Social capital             skills
     Implement the actions of the FY 2020/21                    Opportunity and          Human capital
     annual Green Museum Sustainability                         prosperity
     action plan

* The Auckland Plan does not have a specific outcome related to its Pasifika population. Auckland’s Pasifika population, languages
and cultural practices and customs contribute to Auckland’s distinctive cultural identity. Auckland Museum cares for a significant
Pacific collection of taonga so we have chosen to show this alignment in our strategic measures.

24                                                                                                                                      25
Seriatopora sp. Auckland War Memorial Museum Tāmaki Paenga Hira. MA35187

3
Stretch
thinking

                                                                           How does this strategic priority contribute to the Living Standards Framework?

                                                                             Living Standards                                     Living Standards Domains
                                                                             Framework Capitals                                   of Current Wellbeing

                                                                             Social capital                                       Cultural identity
                                                                                                                                  Environment
                                                                                                                                  Knowledge and skills
                                                                             Human capital

We want to stretch thinking – our own                                        How will we add value          Key activities we will                    Alignment with Auckland
and everybody else’s. We care for a                                          for Aucklanders?               undertake in FY 2020/21                   Plan outcomes
unique suite of collections, community                                       By working in partnership      Deliver the second year of our            Environment and cultural heritage
relationships and digital tools which                                        with communities and           Five-Year Auckland Museum
place us at the heart of the knowledge                                       knowledge holders to enhance   Research strategy
                                                                             the understanding of our
economy. Our goal is to generate new                                         collections and by sharing     By ensuring mātauranga Māori              Belonging and participation
knowledge and ideas and be a catalyst                                        authority for their meaning    concepts are embedded in our
                                                                                                                                                      Māori identity and wellbeing
for discussion and debate, while using                                                                      approach to research and gallery
                                                                                                            renewal such as the development
these assets to educate and engage the                                                                      of the new Environment and
                                                                                                                                                      Environment and cultural heritage
next generation. This strategic priority                                                                    Human Impacts gallery
has direct implications for how we
present the collections, what is included,                                                                  In partnership with external              Belonging and participation
                                                                                                            community specialists, develop
the research and fieldwork that supports                                                                    a strategy for the collection of          Pacific identity and wellbeing*
it and how we enhance understanding                                                                         Documentary Heritage materials            Environment and cultural heritage
                                                                                                            relating to Pacific cultures, both
and access — on the gallery floor, in the                                                                   pre- and post-European contact
classroom and online.

26                                                                                                                                                                                        27
By building and strengthening      Establish a pipeline of research     Belonging and participation
     research as well as our teaching   projects in collaboration with
     and training partnerships with     partners for the Future Tāmaki       Māori identity and wellbeing
     universities, science partners     visitor experience focused           Pacific identity and wellbeing*
     and iwi partners to increase       on the city’s people and
     their awareness of Museum          environmental wellbeing              Environment and cultural heritage
     resources, identify mutual
     research interests and             Co-deliver a Master of Arts          Environment and cultural heritage
     establish collaborative            course in Museums and Cultural
     research initiatives               Heritage in partnership with the     Opportunity and prosperity
                                        University of Auckland

                                        Implement a new student              Environment and cultural heritage
                                        engagement plan for the tertiary
                                        sector across Auckland and           Opportunity and prosperity
                                        New Zealand

                                        Implement the FY 2020/21 priority    Environment and cultural heritage
                                        actions developed through the
                                        MOUs in place with the University
                                        of Auckland, Otago University and
                                        Massey University

     By undertaking research            Continue to build our research       Environment and cultural heritage
     that delivers social and           reputation through the delivery of
     environmental benefits for         our publishing programme based       Opportunity and prosperity
     Auckland and New Zealand,          on the Museum’s collections                                                                                                                                                                  Living
     and ensuring that this             research and expertise                                                                                                                Alignment                  Living                      Standards
     translates into outcomes
     for the Museum’s public
                                                                                                                                                                              with the                   Standards                   Domains
                                        Diversify our research funding       Opportunity and prosperity
     experience                         opportunities to support
                                                                                                                    Measures we will audit and track                          Auckland                   Framework                   of Current
                                        innovative research                                                         over time                                                 Plan                       Capitals                    Wellbeing

     By programming and                 Use the Museum as a civic forum      Belonging and participation            Deliver at least three new collaborative                  Māori identity             Social capital              Cultural identity
     promoting highly relevant          to share thinking around current                                            initiatives with research partners                        and wellbeing
                                                                                                                    aligned to themes identified in the                                                  Human capital               Environment
     Auckland content that fosters      research via public programmes,                                                                                                       Pacific identify
     participation and belonging,       exhibitions, debates and lectures                                           Auckland Museum Research Strategy                                                                                Knowledge and
                                                                                                                                                                              and wellbeing*
     thought, debate and discussion     that provide opportunities for                                                                                                                                                               skills
                                        visitors to discuss, debate and                                             Maintain and grow our outputs of                          Environment and
                                        to take action                                                              research-based papers, publications and                   cultural heritage
                                                                                                                    other communications delivered annually
                                        Actively participate as a regional   Belonging and participation
                                        contributor to the Auckland
                                        History initiative, in partnership   Environment and cultural heritage
                                        with the University of Auckland,                                            Deliver a rich annual public programme of                 Belonging and
                                        Auckland Council and Heritage                                               events based on research                                  participation
                                        New Zealand, to implement joint                                                                                                       Māori identity
                                        outcomes for publication and                                                                                                          and wellbeing
                                        public experience
                                                                                                                                                                              Pacific identify
                                                                                                                                                                              and wellbeing*

                                                                                                                    Maintain a record of targeted research                                               Financial and               Income and
                                                                                                                    funding applications submitted per annum                                             physical capital            consumption

                                                                                                                 * The Auckland Plan does not have a specific outcome related to its Pasifika population. Auckland’s Pasifika population, languages and
                                                                                                                 cultural practices and customs contribute to Auckland’s distinctive cultural identity. Auckland Museum cares for a significant Pacific
                                                                                                                 collection of taonga so we have chosen to show this alignment in our strategic measures.

28                                                                                                                                                                                                                                                        29
Dagnaudus petterdi. Auckland War Memorial Museum Tāmaki Paenga Hira. MA78854.

4
Lead a
digital
museum
revolution                                                                      How does this strategic priority contribute to the Living Standards Framework?

                                                                                  Living Standards                                        Living Standards Domains
                                                                                  Framework Capitals                                      of Current Wellbeing

                                                                                  Social capital                                          Cultural identity
                                                                                                                                          Knowledge and skills
                                                                                                                                          Social connections
                                                                                  Human capital
                                                                                                                                          Civic engagement and governance

                                                                                  How will we add value            Key activities we will                      Alignment with Auckland
                                                                                  for Aucklanders?                 undertake in FY 2020/21                     Plan outcomes
Auckland Museum will be recognised                                                By engaging Museum visitors      Create new digital experiences              Belonging and participation
as an innovative and leading digital                                              with innovative new digital      that optimise the Future Tāmaki
                                                                                                                                                               Māori identity and wellbeing
museum by FY 2022/23. Onsite, the                                                 technologies to enhance their    ‘in gallery’ experience and engage
                                                                                  experience, enable deeper        Aucklanders to participate in               Homes and places
visitor experience will be augmented                                              storytelling and to facilitate   dialogue about the future of
by interactivity and richness of content.                                         knowledge sharing                their city                                  Opportunity and prosperity
Online, we will continue to extend our
                                                                                  By increasing access and         Increase inclusivity for all visitors       Belonging and participation
reach and impact to connect with local,                                           inclusivity onsite and online    through the planned and staged
national and global audiences, enabling                                           using technology                 inclusion of multilingual access            Māori identity and wellbeing

Aucklanders living locally to be global                                                                            digitally                                   Pacific identity and wellbeing*
citizens. Auckland has a vision to be                                                                                                                          Homes and places
a smart city. Auckland Museum has                                                                                                                              Transport and access
a role to play in ensuring this vision
becomes a reality by providing a focus                                                                             Create an online virtual tour to            Belonging and participation
on what makes Auckland unique — our                                                                                help audiences with accessibility
                                                                                                                   needs to become familiar with               Homes and places
connection to the environment, our                                                                                 the building before visiting                Transport and access
community identity and our culturalism.

30                                                                                                                                                                                               31
Snuff Bottle. Auckland War Memorial Museum Tāmaki Paenga Hira. 1934.317, 36413.

     By demonstrating digital                     Share free-of-charge open-                   Opportunity and prosperity
     cultural leadership locally,                 sourcing standards and
     nationally and internationally               methodologies to build capability
                                                  within the cultural sector locally,
                                                  nationally and internationally

                                                  Participate in the leadership of             Māori identity and wellbeing
                                                  national conversations about
                                                  indigenous intellectual property             Pacific identity and wellbeing*
                                                  in the digital environment                   Environment and cultural heritage

                                                  Enhance Auckland Museum’s                    Environment and cultural heritage
                                                  leadership role in the digital
                                                  environment by bringing industry             Opportunity and prosperity
                                                  leaders in digital experience and
                                                  technology to share knowledge
                                                  with Auckland’s science, arts and
                                                  culture sectors through #Future
                                                  Slam events

                                                  Develop digital preservation                 Environment and cultural heritage
                                                  frameworks and tools for use by
                                                  the cultural sector which enable             Opportunity and prosperity
                                                  safe care for digital collections

                                                                                                                    Living
                                                                Alignment               Living                      Standards
                                                                with the                Standards                   Domains
     Measures we will audit and track                           Auckland                Framework                   of Current
     over time                                                  Plan                    Capitals                    Wellbeing

     Create and deliver at least five new public                Belonging and           Social capital              Cultural identity
     digital experiences to optimise emerging                   participation
     technologies and methodologies that                                                Human capital               Knowledge and
     enhance the visitor experience                             Māori identity                                      skills
                                                                and wellbeing
                                                                                                                    Time use
     Deliver at least four digital projects                     Pacific identity
                                                                and wellbeing*                                      Social
     that showcase cultural leadership in                                                                           connections
     the digital space locally, nationally and                  Environment and
     internationally                                            cultural heritage

* The Auckland Plan does not have a specific outcome related to its Pasifika population. Auckland’s Pasifika population, languages and
cultural practices and customs contribute to Auckland’s distinctive cultural identity. Auckland Museum cares for a significant Pacific
collection of taonga so we have chosen to show this alignment in our strategic measures.

32                                                                                                                                       33
Cancer novaezelandiae. Auckland War Memorial Museum Tāmaki Paenga Hira. MA78854.

5
                                                                                   How does this strategic priority contribute to the Living Standards Framework?

                                                                                     Living Standards                                     Living Standards Domains
                                                                                     Framework Capitals                                   of Current Wellbeing

                                                                                     Social capital                                       Cultural identity
                                                                                                                                          Environment

Engage                                                                               Human capital
                                                                                                                                          Knowledge and skills

every
schoolchild
                                                                                     How will we add value           Key activities we will                   Alignment with Auckland
                                                                                     for Aucklanders?                undertake in FY 2020/21                  Plan outcomes

                                                                                     By improving the reach of our   Leverage the newly launched              Belonging and participation
                                                                                     onsite education offering       Learning Base and the content
                                                                                                                     and collections developed in             Māori identity and wellbeing
                                                                                                                     the Future Tāmaki experience             Pacific identity and wellbeing*
                                                                                                                     to deliver a compelling learning
                                                                                                                     offering aligned with the                Homes and places
                                                                                                                     New Zealand Curriculum
                                                                                                                                                              Environment and cultural heritage

                                                                                     By implementing an offsite      Investigate and partner effectively      Belonging and participation
                                                                                     education outreach programme    with Auckland Libraries to provide
                                                                                     that ensures inclusivity        a unique learning experience             Homes and places
                                                                                     and diversity                   for early childhood education
                                                                                                                     and schoolchildren in their own
                                                                                                                     community

                                                                                                                     Deliver a Discovery Kit to               Belonging and participation
                                                                                                                     Auckland primary and
                                                                                                                     intermediate schools that inspires
                                                                                                                     students to share stories and
                                                                                                                     develop their own exhibitions
By FY 2022/23 our five-year goal is                                                                                  that showcase their communities
                                                                                                                     and sense of place
to engage and inspire over 100,000
schoolchildren and students annually                                                                                 Develop and make available               Belonging and participation
through improved reach of our onsite,                                                                                for loan two Kete Wānanga
offsite and online education offerings.                                                                              educational resource kits based
                                                                                                                     on Museum collections for
With the launch of our new Learning                                                                                  primary and intermediate
Base the education offering has been                                                                                 school students
transformed – delivering innovative in-
                                                                                                                     Work with Tāmaki iwi and                 Belonging and participation
gallery learning programmes supported                                                                                other partners to deliver an
by new technologies. We will be                                                                                      eco-literacy programme that              Māori identity and wellbeing
recognised as a leader in immersive                                                                                  empowers students to respond             Environment and cultural heritage
                                                                                                                     to the challenges faced in their
experiential self-directed and hands-on                                                                              local environment and informs
learning. We will continue to partner with                                                                           the public offering of the new
                                                                                                                     Environment and Human
individuals, communities, government and                                                                             Impacts gallery
organisations that enrich what we offer.

34                                                                                                                                                                                                35
Votive bowl, 1995. John Croucher. Auckland War Memorial Museum Tāmaki Paenga Hira. 1995.201.3

     By improving the reach of our               Increase the volume of learning                  Belonging and participation
     online school programmes                    resources accessible to te reo
     and resources                               Māori immersion and bilingual                    Māori identity and wellbeing
                                                 schools

                                                 Enhance learning opportunities                   Belonging and participation
                                                 for Auckland school students
                                                 through the development of                       Opportunity and prosperity
                                                 digital resources for our
                                                 school programmes

                                                                                                                    Living
                                                               Alignment                    Living                  Standards
                                                               with the                     Standards               Domains
     Measures we will audit and track                          Auckland                     Framework               of Current
     over time                                                 Plan                         Capitals                Wellbeing

     Grow onsite student numbers visiting                      Belonging and                Social capital          Cultural identity
     the Museum to achieve the five-year                       participation
     target of engaging over 100,000                                                        Human capital           Knowledge and
     schoolchildren annually                                   Māori identity                                       skills
                                                               and wellbeing
                                                                                                                    Social
     Grow offsite student numbers through                      Pacific identity                                     connections
     school outreach programmes to achieve                     and wellbeing*
     the five-year target of engaging over                     Environment and
     100,000 schoolchildren annually                           cultural heritage

     Develop at least three New Zealand
     Curriculum-aligned digital resources
     that support the Museum’s learning
     programmes

* The Auckland Plan does not have a specific outcome related to its Pasifika population. Auckland’s Pasifika population, languages and
cultural practices and customs contribute to Auckland’s distinctive cultural identity. Auckland Museum cares for a significant Pacific
collection of taonga so we have chosen to show this alignment in our strategic measures.

36                                                                                                                                       37
Echinometra mathaei. Auckland War Memorial Museum Tāmaki Paenga Hira. MA94025.

6
Grow our
income and
enhance value                                                                    How does this strategic priority contribute to the Living Standards Framework?

for Aucklanders                                                                    Living Standards                                         Living Standards Domains
                                                                                   Framework Capitals                                       of Current Wellbeing

                                                                                   Social capital                                           Cultural identity
                                                                                                                                            Knowledge and skills
                                                                                                                                            Social connections
                                                                                   Human capital
                                                                                                                                            Jobs and earnings
                                                                                                                                            Civic engagement and governance
                                                                                   Financial and physical capital

                                                                                   How will we add value              Key activities we will                     Alignment with Auckland
                                                                                   for Aucklanders?                   undertake in FY 2020/21                    Plan outcomes
With the completion of the capital
                                                                                   By ensuring the Museum             Launch a new Museum tourism                Belonging and participation
works on site, the Museum will be well                                             remains an integral part of        product offering during
positioned to incrementally increase its                                           Auckland’s tourism offering        FY 2020/21 which responds to               Environment and cultural heritage
self-generated revenue. The adoption of a                                          and contributes to a vibrant       the needs of the tourism market
                                                                                   visitor economy
social enterprise business model will see the
Museum increasingly grow its sustainability                                        By delivering joint initiatives    Lead the implementation of                 Opportunity and prosperity
while maximising benefits to society.                                              that enrich the Auckland story     the Museums of Auckland
                                                                                   and add value for Aucklanders      (MOA) Three-Year Plan in                   Belonging and participation
Our commitment to free entry for every
                                                                                   through demonstrating              collaboration with partners
Aucklander remains unchanged. However,                                             leadership and working             from the cultural sector
we will grow revenue with a range of                                               collaboratively with the culture
                                                                                   and heritage sector across
mission-based, ‘paid for’ Museum products                                          Tāmaki Makaurau
                                                                                                                      Deliver at least two new initiatives
for both local and international visitors. The                                                                        in collaboration with other
                                                                                                                      Auckland-based museums in
five-year goal is to increase self-generated                                                                          the fields of visitor experience,
revenue to $12 million by 2022 and                                                                                    audience development, digital
                                                                                                                      collections, or workforce
achieve additional funding in commercial                                                                              development
sponsorship and charitable giving.

38                                                                                                                                                                                                   39
Argonauta nodosa. Auckland War Memorial Museum Tāmaki Paenga Hira. NC-2018-001

   By attracting and developing                Demonstrate sector leadership           Opportunity and prosperity
   a diverse workforce and                     through the Museum’s diversity
   nurturing our bicultural                    and inclusion strategy by enacting      Belonging and participation
   capabilities so our people                  the FY 2020/21 Diversity and
   can continue to respond to,                 Inclusion action plan
   and reflect, the communities
   they serve                                  Demonstrate sector leadership
                                               supporting the creative economy
                                               as a viable career path by creating
                                               a pipeline of Museum graduates
                                               for the future

                                               Demonstrate innovative leadership
                                               in volunteer engagement which
                                               supports Auckland’s community
                                               connectedness and deepens civic
                                               engagement and governance

   By increasing the financial                 Extend the Museum’s reach to
   sustainability and resilience               Aucklanders through the adoption
   of the Museum through the                   of a social enterprise business
   enhancement of self-generated               model which grows self-generated
   revenue and a continued focus               revenue
   on operating efficiently
                                               Enable the Museum to deliver
                                               more for Aucklanders through
                                               targeted fundraising and
                                               development activities

                                                                                                       Living
                                                            Alignment            Living                Standards
                                                            with the             Standards             Domains
   Measures we will audit and track                         Auckland             Framework             of Current
   over time                                                Plan                 Capitals              Wellbeing

   Create 10 new opportunities annually                     Belonging and        Social capital        Cultural identity
   for students to undertake internships                    participation
   or studentships within the real-time                                          Human capital         Knowledge and
   professional museum environment                                                                     skills
                                                                                                       Social
   Deliver one new volunteer workforce                                                                 connections
   development initiative annually

   Deliver $12m of self-generated revenue                                        Financial and         Income and
   through commercial operations,                                                physical capital      consumption
   sponsorship, philanthropic giving and
   donations by FY 2022/23

40                                                                                                                         41
Snuff Bottle. Auckland War Memorial Museum Tāmaki Paenga Hira. 1934.317, 36444.

FINANCIAL SUMMARY                                                                        Financial Projections
  AND COMMENTARY                                                                         2020/2021

                                                                                         Operating Revenue ($M's)
                                                                                                                                                                       FY 2018/19
                                                                                                                                                                                      FY 2019/20         FY 2020/21      FY 2021/22      FY 2022/23
                                                                                                       OPERATING REVENUE                                                   Actual
                                                                                                                                                                                          Budget               Plan       Indicative      Indicative
                                                                                                                                                                      (unaudited)
                                                                                                       Auckland Council Levy                                                 31.50           32.29            33.10           33.76             34.44
                                                                                                       Commercial Operations*                                                 4.42                4.15         4.66              4.84            4.94
                                                                                                       Admission Fees                                                         2.63            3.04             2.98              3.10             3.16
                                                                                                       Donations, Sponsorship and Grants                                       1.34               1.09          1.39             1.45             1.48
                                                                                                       Exhibitions, Education and Public Programming*                         0.42            0.40              2.27             2.36             2.41
                                                                                                       Interest Revenue                                                       0.56            0.52             0.49              0.51            0.52
                                                                                                       Other Income*                                                          0.09            0.08             0.02              0.03            0.03
                                                                                                       Total                                                                40.97            41.58            44.92           46.05             46.97
                                                                                         *Reclassified in order to provide greater visibility of operating revenue.

                                                                                                                                                                       FY 2018/19
                                                                                                                                                                                      FY 2019/20         FY 2020/21      FY 2021/22      FY 2022/23
                                                                                                       OPERATING REVENUE SUMMARY ($M'S)                                    Actual
                                                                                                                                                                                          Budget               Plan       Indicative      Indicative
                                                                                                                                                                      (unaudited)
                                                                                                       Auckland Council Levy                                                 31.50           32.29            33.10           33.76             34.44
                                                                                                       Self-Generated Revenue                                                 9.47            9.28             11.82           12.29            12.54
                                                                                                       Total                                                                40.97            41.58            44.92           46.05             46.97

                                                                                         Self-Generated Revenue ($M's)
                                                                                                                   14
                                                                                                                          Commercial Operations   Admission Fees        Donations, Sponsorship and Grants         Other income
                                                                                                                          Interest Revenue        Exhibitions, Education and Public Programming

                                                                                                                   12

                                                                                                                   10

                                                                                   Self-Generated Revenue ($M's)
                                                                                                                   8

                                                                                                                   6

                                                                                                                   4

                                                                                                                   2

                                                                                                                   0
                                                                                                                           FY 2018/19             FY 2019/20                 FY 2020/21                    FY 2021/22                   FY 2022/23
                                                                                                                        Actual (Unaudited)          Budget                      Plan                        Indicative                   Indicative

 42                                                                                                                                                                                                                                                      43
Financial Projections                                                                                                                     Financial Projections
2020/2021 (continued)                                                                                                                     2020/2021 (continued)
The Museum signalled in its Five-Year Strategic Plan its evolution from a traditional non-profit
business model to a social enterprise model in order to achieve social, environmental, economic,
                                                                                                                                          Operating Expenditure ($M's)
and cultural outcomes for Aucklanders. We will drive our self-generated revenue opportunities
to reduce the degree of our reliance on the levy and strengthen our economic resilience. We will                                          Presented below is the operating expenditure shown by business areas at the Museum.
reinvest our self-generated revenue to ensure more Aucklanders experience more of their Museum
— onsite, offsite in their community and online.                                                                                                                                                         FY 2018/19
                                                                                                                                                                                                                           FY 2019/20   FY 2020/21   FY 2021/22    FY 2022/23
                                                                                                                                           MUSEUM EXPERIENCE AND WAR MEMORIAL                                Actual
                                                                                                                                                                                                                               Budget         Plan    Indicative    Indicative
The intensive period of capital works onsite over FY 2019/20 is scheduled for conclusion mid-2020.                                                                                                      (unaudited)
Upon completion, the works will have enabled the required transformation to deliver the platform                                           Commercial Operations                                                 3.41            3.41         3.75         3.84           3.91
for increased self sufficiency in line with our social enterprise approach. Revenue generated by the                                       Exhibitions*                                                         3.00             3.26         3.54         3.63           3.70
introduction of international special exhibitions is a big component of FY 2020/21 revenue.
                                                                                                                                           Marketing and Stakeholder Relations                                  2.36             2.51         3.21         3.29           3.35
By FY 2022/23 we expect an increase in self-generated revenue to $12 million per annum — a 30%                                             Learning, Education and Public Programmes                            2.73             2.65         3.07          3.14         3.20
increase from when our Five-Year Strategic Plan was initiated. This allows us to reduce our levy                                           Visitor Services and Volunteer Management                            2.85             2.90         2.95         3.03          3.08
increase in FY 2021/22 from 2.5% to 2.0% per annum.                                                                                        Digital Experience*                                                  0.72             1.04         1.23          1.26          1.28
                                                                                                                                           He Korahi Māori and Teu le Vā*                                       0.57             0.59         0.58         0.60           0.61

                                                                                                                                           Total                                                               15.64            16.36        18.34        18.79          19.14
Operating Expenditure ($M's)
                                                                                                                                                                                                         FY 2018/19
                                                               FY 2018/19                                                                                                                                                  FY 2019/20   FY 2020/21   FY 2021/22    FY 2022/23
                                                                                 FY 2019/20   FY 2020/21      FY 2021/22    FY 2022/23     COLLECTIONS AND HERITAGE BUILDING CARE                            Actual
 OPERATING EXPENDITURE                                             Actual                                                                                                                                                      Budget         Plan    Indicative    Indicative
                                                                                     Budget         Plan       Indicative    Indicative                                                                 (unaudited)
                                                              (unaudited)
 Reach out to more people*                                            5.30             5.44          6.27           6.39           6.52    Collections                                                          5.74             5.94         6.60         6.76          6.89

 Transform our building and collections                                7.24            6.91          7.00            7.14          7.28    Heritage Building Services                                            4.14            4.02         4.02          4.12          4.19

 Stretch thinking                                                     4.06             4.23          4.89           4.99          5.09     Health, Safety and Security                                           1.05            0.83         0.95         0.97          0.99
 Lead a digital museum revolution                                     3.22             3.92          3.62           3.69           3.76    Total                                                               10.93            10.78        11.57         11.85         12.07
 Engage every schoolchild                                             3.98             4.00          4.99           5.09           5.19
 Grow our income and enhance value for Aucklanders*                    7.38            7.62           7.96          8.28          8.40
 Depreciation                                                          9.77            9.60          9.79           9.99          10.19                                                                  FY 2018/19
                                                                                                                                                                                                                           FY 2019/20   FY 2020/21   FY 2021/22    FY 2022/23
                                                                                                                                           BUSINESS SERVICES                                                 Actual
 Total                                                              40.95             41.73         44.52          45.57         46.44                                                                                         Budget         Plan    Indicative    Indicative
                                                                                                                                                                                                        (unaudited)
*Reclassified in order to provide greater visibility of operating expenditure.                                                             Management, Finance and Administration*                              2.52             2.91         2.49         2.55          2.60
                                                                                                                                           People and Organisation                                               1.51            1.54         1.77          1.82          1.85
                                                                                                                                           Governance and Compliance*                                           0.58             0.54         0.56         0.58          0.59
Reach out to more people                           Public experience, role as Auckland’s war memorial, Māori and Pacific community         Total                                                                4.62             4.98         4.82         4.94          5.03
                                                   engagement, marketing

Transform our buildings and collections            Maintenance and security of the Museum heritage estate, stewardship and
                                                   development of our collections                                                                                                                        FY 2018/19
                                                                                                                                                                                                                           FY 2019/20   FY 2020/21   FY 2021/22    FY 2022/23
                                                                                                                                           DEPRECIATION                                                      Actual
                                                                                                                                                                                                                               Budget         Plan    Indicative    Indicative
Stretch thinking                                   Research and curatorial services, cultural knowledge development and exchange                                                                        (unaudited)
                                                                                                                                           Depreciation                                                         9.77             9.60         9.79         9.99          10.19
Lead a digital museum revolution                   Information technology, digital experience and delivering our collections
                                                   and information online                                                                  Total                                                                9.77            9.60          9.79         9.99          10.19

Engage every schoolchild                           Learning and engagement, public programming and exhibitions delivering
                                                   educational experiences to schools onsite, offsite and online
                                                                                                                                           Total                                                              40.95             41.73       44.52         45.57         46.44
Grow our income and enhance                        Social enterprise activities and business services costs
value for Aucklanders                                                                                                                     *Reclassified in order to provide greater visibility of operating expenditure.

Two versions of operating expenditure are provided. Presented above is operating expenditure
by strategic priority which is best practice by international museum standards.

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