Draft Annual Plan 2020/2021 - Auckland Museum
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Draft Annual Plan TRANSFORMATION REVEALED 2020/2021 1 2 Pavona sp. Auckland War Memorial Museum Tāmaki Paenga Hira. MA143228.
Talochlamys zelandiae. Auckland War Memorial Museum Tāmaki Paenga Hira. MA20597. 2 Foreword 4 Our Statutory Responsibilities 6 Our Five-Year Strategic Plan 8 Our Strategic Planning Framework 10 Auckland Museum: Delivering on the Auckland Plan 14 The Living Standards Framework 16 Priorities, Actions, Measures and Outcomes 18 Reach out to more people 22 Transform our building and collections 26 Stretch thinking 30 Lead a digital museum revolution 34 Engage every schoolchild 38 Grow our income and enhance value for Aucklanders 42 Financial Summary and Commentary 53 Acknowledgements 3 1
Microcosm II, 2017, by Stephen Bradbourne. Murrine-technique blown glass Auckland Museum Collection: 2018.10.1 Foreword Ko Pukekawa, Puke Kāroro ngā maunga. Our new Special Exhibitions suite will that will shape our future beyond 2022. Ko Waipapa, Wai Kohanga, Te Ako ō te Tui attract international touring exhibitions. By the end of FY 2022/23, more than ngā puna wairere. Ko Waitematā te moana. It will ensure that we remain an important 1.2 million visitors per year will walk through Tāmaki Paenga Hira te whare. Ko Ngāti local, visitor and tourist attraction enabling our doors and we will continue to expand Whatua, Waikato Tainui me Ngāti Paoa ngā us to amplify the economic contribution beyond our walls with our online and offsite reo karanga. we make to the city. offerings. Investing in our digital experience Talofa Lava, Kia Orāna, Mālō ē Lelei, With these new experiences, visitors will will continually strengthen the gateway Fakaalofa Lahi Atu, Fakatalofa Atu, Bula stop by more often and stay with us for between us and the rest of the world, while Vinaka, Mālō Ni, Mauri, Aloha and warm longer. Enticing hospitality options, new our offsite programming provides authentic Pacific Greetings. performance spaces and intriguing new Museum experiences around the city. galleries to explore means the Museum This year will be a watershed year for He Korahi Māori – the Museum’s Māori provides a place to pause, to reflect and the Museum. After 18 months of onsite dimension is the bicultural foundation on enjoy a whole-day cultural experience. construction, we look forward to revealing which the Museum’s Five-Year Strategic our transformation in FY 2020/21. We are very pleased to launch our and Annual Plans are built – enabling a Membership programme, which will vibrant, visible and valued Māori foundation. Based on the bedrock of our Five-Year provide a new platform for Aucklanders Similarly, Teu le Vā provides the Museum Strategic Plan which responds to a growing to engage with their museum. While with a rich Pacific dimension to ensure and diversifying Auckland, what has been all Aucklanders receive free admission, a relevant and engaging space for delivered not only transforms the visitor Museum Membership provides an Pacific people. experience but will also be game changing opportunity to explore unique curated for us as an organisation. We are grateful for the support of Auckland experiences that go beyond the gallery Council. We share a vision for a world-class Our refreshed visitor experience begins floor and that offer preferred access to city with a thriving cultural sector – one that upon entry. More than just a gateway to the Museum’s rich and extensive reinforces our sense of place and identity our galleries and exhibitions, the new South collections content. and leaves a legacy for future generations. Atrium will be a vibrant visitor hub and a These exciting changes are only the destination in its own right. It will be a place Auckland War Memorial Museum could not beginning as we evolve from a traditional to meet friends, take in a performance, exist without the city that it serves. We are not-for-profit to a social enterprise and enjoy a meal in our new bistro café, or grateful for our people, volunteers, partners, look to accelerate our growth. We have browse in a curated retail experience. supporters and the Auckland people. built a strong platform through which the Our new Tāmaki Stories gallery suite will renewal of our galleries will be ongoing Our transformation will change the way all take visitors through the story of an evolving over the next few years. We will expand Aucklanders and visitors experience their Auckland bringing our past, present and our reach and revenue and further invest Museum. We are delighted to be able to future to life. The Museum is Auckland’s in technical innovation and partnerships share this prospect with you. place of welcome and orientation, where we share the knowledge of our taonga (treasures) and explore the many stories of Auckland. This immersive experience will be a place where Aucklanders will see themselves reflected and visitors leave with a deep insight into Auckland’s unique Orchid Atimalala Precious Clark Dr David Gaimster history and exciting future. Chair, Auckland Museum Trust Board Chair, Taumata-ā-Iwi CEO, Auckland War Memorial Museum 2 3
Dndronephthya. Auckland War Memorial Museum Tāmaki Paenga Hira. MA43833 Our Statutory Responsibilities Tāmaki Paenga Hira, Auckland War and increasingly diverse population of learning and discovery and a museum of Memorial Museum is one of New Zealand’s Auckland. It is required to recognise international significance. A number of Māori oldest and most significant museums in and provide for greater financial self- outcomes are specifically highlighted in the Aotearoa’s largest city. The collections are sufficiency and to maximise community Draft Annual Plan and He Korahi Māori is of national and international importance. benefit from the resources available. integrated throughout our operational It is the responsibility of the Museum to plans and day-to day-operations. The Draft Annual Plan for FY 2020/21 care for these collections and to share proposes a 2.5% increase in the rate-payer By working in partnership with them and their stories with the world. levy. This is the same increase as in the communities we will deliver outcomes The significance of the Museum and its FY 2019/20 Annual Plan. In FY 2021/22 through ensuring mātauranga Māori importance to New Zealand is recognised we are planning to reduce our levy concepts are embedded in our approach in the Auckland War Memorial Museum Act increase to 2.0%. to our research and showcased in in our 1996, which established the Trust Board approach to gallery renewal. Through our and requires it to act on behalf of present education programmes we will increase and future Aucklanders. Taumata-ā-Iwi the volume of learning resources accessible to school children in te reo. Our focussed The Act places responsibility on the The Museum’s Act provides for a Māori training will raise the competence and Museum’s Trust Board to: committee known as the Taumata-ā-Iwi. confidence of our people in tikanga Māori, • Present the history and environment This committee was founded upon the Te Reo Māori and Treaty of Waitangi of Auckland, New Zealand, and the principle of mana whenua (customary knowledge. Public programmes such South Pacific authority of and over ancestral land) and as Ngā Kākano are designed to engage comprises Ngāti Whātua, Ngāti Pāoa and the Auckland Community with the Māori • Be Auckland’s war memorial Waikato Tainui. The Taumata-ā-Iwi serves dimension of Tāmaki. • Encourage the spirit of goodwill and an important role as both advisor However, He Korahi Māori manifests itself partnership envisaged by the Treaty and partner to the Trust Board and is more broadly in the range of partnerships of Waitangi strategically important to the cultural and relationships we have with Tamaki iwi • Celebrate the rich cultural diversity fabric of Tāmaki Makaurau. and other whanau, hapu and iwi through of Auckland and its people our gallery development programme, exhibitions, education initiatives and public • Conserve the heritage of the Museum Māori Outcomes programmes. Additionally, the Museum • Educate, enrich lives and promote supports Māori Outcomes through our care wellbeing He Korahi Māori, the Museum’s Māori and management of taonga, taonga loans dimension is a cultural philosophy drawn and repatriations • Advance and promote cultural and scientific scholarship and research from Māori values, knowledge and He Korahi Maori enables all areas across the protocols and breathes life into Te Tiriti o Museum, to contribute to and construct a • Lead through professionalism, Waitangi. It is fundamental to the Museum vibrant, visible and valued Māori dimension. innovation and partnership as a bicultural institution, embedding We recognise that a thriving Māori identity • Supplement ratepayer funding through tangata whenua (Māori) and interweaving advances wellbeing for Māori and benefits compatible revenue-producing activity tangata tiriti (non- Māori). It is inclusive of all Aucklanders. He Korahi Māori is a and fundraising. all cultures and perspectives. living document, an evolving philosophy Offered to the Museum by the Taumata- that informs our strategic direction and The Trust Board has a statutory obligation operations. It will continue to be enhanced, to make the case for sufficient funding ā-Iwi in 2007, today it remains the foundation upon which all of the deepened and shared. for the Museum, to enable it to respond to the demand for its services, to care for Museum’s strategic plans – long term the collections and to continue to deliver and annual are built. It underpins our high-quality programmes for the growing role as a cultural leader, a place of 4 5
Overlap, hot blown glass, 1984. Garry Nash. Auckland War Memorial Museum Tāmaki Paenga Hira. 1984.239 OUR FIVE-YEAR STRATEGIC PLAN REACH AND IMPACT GROW + INNOVATE TRANSFORM INITIATE 2017 2018 2019 2020 2021 2022 2023 Auckland Museum’s Five-Year Strategic FY 2020/21 will be a watershed year for Plan describes how we will deliver on Auckland’s Museum. After many years of and advance our legislative and Treaty careful planning, the transformation of the responsibilities to create value for visitor experience in our destination building Aucklanders. Our Strategic Plan also aligns will begin to reveal itself. The launch of our with the Auckland Plan and Toi Whītiki – new ground floor visitor experience will the Arts and Culture Strategic Action Plan deliver the first stage of demonstrating for Auckland. what modern museums can deliver for their audiences. Our education facilities come on By FY 2020/21 the Auckland Cultural stream later in the year. Heritage Review should be well advanced in its articulation of an ambitious and vibrant Midway through our Five-Year Strategic arts and culture strategy for the city, and the Plan trajectory, we are now in a position to Museum looks forward to playing a leading accelerate growth. We will expand our reach role in shaping this for our city. and revenue and further invest in innovative and commercial partnerships that will shape Each of the six strategic priorities described our future beyond 2022. in the Five-Year Strategic Plan are outlined in the Annual Plan. Our six strategic priorities are: 1. Reach out to more people 2. Transform our building and collections 3. Stretch thinking 4. Lead a digital museum revolution 5. Engage every schoolchild 6. Grow our income and enhance value for Aucklanders. 6 7
Pectinia sp. Auckland War Memorial Museum Tāmaki Paenga Hira. MA143259. The Auckland Plan’s objectives are the heart FRAMEWORK OUR STRATEGIC PLANNING of what we believe and do. Our vision at Auckland Museum is ‘He Oranga Tangata Ka Ao – Enriching lives: Inspiring discoveries’. Our Paerewa describe who we are and what we stand for. We are guided by a robust strategic framework which forms the basis of how we operate and engage with communities. VISION He oranga tangata ka ao – Enriching lives: Inspiring discoveries MISSION Tui tui hono tangata, whenua me te moana Connecting through sharing stories of people, lands and seas PAEREWA FUTURE MUSEUM TOUCHSTONES Auckland’s war memorial FIVE-YEAR Home of Auckland’s collective PRIORITIES remembering and commemoration ANNUAL PLAN Reach out to more people 2020/2021 A kaitiaki for current and future generations of this iconic building, Transform our building and collections, people and taonga collections A bi-cultural heart connected Stretch thinking Gives life to to our communities the third year Lead a digital museum revolution of the Museum’s A place of innovation, curiosity, Five-Year Strategic learning and research Engage every schoolchild Plan 2017–2022 A compelling experience Grow our income and enhance onsite, offsite, online value for Aucklanders Active leader and collaborator in Auckland, nationally and internationally in all the sectors in which we operate GUIDING PRINCIPLES Manaakitanga, Kaitiakitanga, Mana whenua VALUES Relevant, Connected, Innovative, Respectful, Inspired 8 9
Glass Vase, c1981. Garry Nash. Auckland War Memorial Museum Tāmaki Paenga Hira. 1981.265. DELIVERING ON THE AUCKLAND PLAN AUCKLAND MUSEUM: Belonging and participation All Aucklanders will be part of and contribute to society, access opportunities and have the chance to develop to their full potential. To ensure all Aucklanders can participate in arts and culture, access to Auckland War Memorial Museum is free to all those who reside in the city and is supported by rich offsite public programming in the community as well as through dynamic collections and programmes that are available online. With diverse and broad-reaching engagement across Auckland’s many communities, through partnerships and collaboration, and via research and knowledge sharing, we understand the importance of our role as a ‘place maker’ – a civic space, where communities and individuals can meet, exchange ideas, build relationships, learn and have outstanding social experiences. Our priorities support social belonging and participation and help to cement Auckland Museum as a place of gathering, welcome and orientation for all Aucklanders. The Museum demonstrates a shared identity that makes it an important cultural touchpoint for both residents and tourists alike. Our new gallery Tāmaki Stories, opening in FY 2020/21, will reflect the changing cultural dynamic of Auckland city. It will be a place for all residents to see themselves represented and for visitors to the city to discover what makes Tāmaki Makaurau unique. Auckland has one of the largest Pacific populations in the world. Our Pacific Advisory Group guides the The Auckland Plan Museum in developing a strong Pacific dimension to reflect Auckland’s rich, contemporary Pacific culture. Teu le Vā is the Museum’s framework that brings to life The Auckland Plan is Auckland Council’s ways to ensure the Museum is an inclusive, relevant and long-term plan to ensure Auckland grows in engaging place for all Pacific people. a way that will meet the opportunities and Initiatives such as the Pacific Collections Access Project challenges of the future. Auckland Council have set the groundwork for moving the Museum from the more traditional stance of holding knowledge and has identified six important areas where telling stories to a model that applies an integrative it must make significant progress so that approach to working with Pacific communities. We will Auckland can continue to be a place where be working in partnership with our Pasifika community people want to live, work and visit. Auckland on the concept development and delivery of the long- term renewal of the Pacific galleries. This strengthens Museum delivers on these outcomes to cultural identity, participation and awareness of the create value for Aucklanders. taonga cared for by Auckland Museum. Industry leading, this model of meaningful collaboration and See how Auckland Museum contributes knowledge sharing with Auckland’s communities is to the Auckland Plan. central to the Museum’s way of working. 10 11
Environment and cultural heritage Māori identity and wellbeing Aucklanders preserve, protect and care for the natural environment as our shared cultural heritage for its intrinsic value A thriving Māori identity is Auckland’s and for the benefit of present and future point of difference in a world that advances generations. prosperity for Māori and benefits all Aucklanders. The Auckland War Memorial Museum was constructed in 1929 through the subscriptions raised by As a kaitiaki (guardian) of treasured taonga (treasures) Aucklanders in remembrance of their war dead. Today, of local, national and international significance, the Museum is a Category 1 listed historic place of Auckland Museum has relationships with whānau, hapū outstanding historical and cultural significance or and iwi Māori in Auckland and across New Zealand who value. As kaitiaki of the Museum, we manage and contribute to our national identity. These relationships maintain a Heritage Asset Management Plan to ensure centre on taonga that they whakapapa (connect) our iconic building is properly cared for in perpetuity. to, the natural environment and mātauranga Māori Homes and places With internationally significant collections, Auckland (knowledge) projects, and participation in exhibition and public event programmes. Museum is a kaitiaki of human, natural and scientific Aucklanders live in secure, healthy and heritage, and holds one of New Zealand’s top heritage Engagement with Māori taonga is achieved through libraries. Responsible for caring for more than seven our galleries, special exhibitions, educational initiatives, affordable homes and have access to a million treasures, we hold the ‘DNA’ of Auckland. public programmes and our loans programme. range of inclusive public places. Refurbishment and renewal of the Museum’s public We protect and care for almost one million natural galleries will continue to enable Tāmaki mana whenua To ensure inclusivity for all Aucklanders, admission to science specimens collected over more than 150 years. Opportunity and prosperity Auckland War Memorial Museum is free to all residents of Over 3,000 type specimens are held; these are the to be involved through various touchpoints in gallery the city and is supported by access to rich offsite public development including, but not limited to, iwi storylines. irreplaceable specimens that bear the name of new programming within local communities. species descriptions that stabilise the international Auckland is prosperous with many Spaces within the Museum’s galleries are being biological naming system. opportunities and delivers a better activated to enable Tāmaki and other iwi to curate standard of living for everyone. Auckland Museum has a role to educate, connect and their own stories and perspectives, and this will be a Transport and access engage with visitors about the natural environment, continuing focus moving forward. Auckland’s future as a modern, inclusive and with our research informing our exhibitions and dynamic global city will require a thriving cultural Auckland Museum has relationships with iwi outside public programmes across onsite, offsite and online of Auckland based on cultural heritage values, the Aucklanders will be more easily able to platforms. Supporting our onsite exhibitions are sector and for all communities to have easy access get to where they want to go and will have to cultural experiences. environment, research and education. learning and engagement activities that target schools choices about how they get around. and community audiences. Arts and culture play a significant role in the wellbeing Focused training continues to raise the competence of our society and quality of life. They are an essential and confidence of our people around tikanga Māori, Pukekawa (Auckland Domain) and the Museum are Our new Environment and Human Impacts gallery, part of our individual, community and national identity. te reo Māori and the Treaty of Waitangi. The Ngā not readily served by public transport. Te Ara Oranga drawing on our natural science expertise and Kākano Lecture Series, established in FY 2017/18, (Southern Pathway) makes it easier for visitors walking collections, is scheduled to open in 2022. This With Auckland’s population continuing to grow, it will demonstrates our commitment to raising indigenous from Parnell Road to access the Museum with a fully exhibition will integrate scientific and mātauranga be home to 40% of the country’s population by 2040. and mātauranga Māori across Auckland’s cultural accessible route. We will continue to work closely with Māori perspectives and will address issues of Auckland Museum has an essential role to play as a sector. In FY 2020/21 we will deliver six events Auckland Council to improve parking and the amenity environmental change over time as well as how place of learning, participation and belonging that in this speaker series. of Auckland Domain. humans interact with the natural world. enriches the lives of all Aucklanders. 12 13
Evechinus chloroticus. Auckland War Memorial Museum Tāmaki Paenga Hira. MA77299. THE LIVING STANDARDS FRAMEWORK Image provided by the New Zealand Treasury - www.treasury.govt.nz The Living Standards Framework The New Zealand Treasury’s Living Standards Framework provides New Zealand with a shared understanding of what helps experience a sense of belonging, and achieve higher living standards to support the way people engage in work, study, intergenerational wellbeing. recreation and social activities. The Living Standards Framework looks The 12 Domains of Current Wellbeing across “The Four Capitals” (natural, human, reflect our understanding of the elements social, and financial and physical) as the that contribute to how New Zealanders assets that generate wellbeing. experience wellbeing. An experience Cultural organisations such as Tāmaki or interaction with Auckland Museum Paenga Hira contribute greatly to social can positively impact wellbeing in many and human capital, influencing the way in of these categories including cultural which people live and work together and identity, social connections and time use. 14 15
Tubipora musica. Auckland War Memorial Museum Tāmaki Paenga Hira. MA76323. AND OUTCOMES PRIORITIES, ACTIONS, MEASURES Auckland Plan 2050 Belonging and participation – All Aucklanders will be part of and contribute to society, access opportunities and have the chance to develop to their full potential. Māori identity and well-being – A thriving Māori identity is Auckland’s point of difference in the world that advances prosperity for Māori and benefits Aligning Auckland War all Aucklanders. Memorial Museum Act 1996 Homes and places – Aucklanders live in secure, with the Auckland Plan 2050 healthy and affordable homes and have access to a range of inclusive public places. Transport and access – Aucklanders will be able to Auckland War Memorial get to where they want to go more easily, safely Museum Act 1996 and sustainably. Environment and cultural heritage – Aucklanders preserve, protect and care for the natural environment Section 11(a) The recording and presentation of as our shared cultural heritage for its intrinsic value and the history and environment of the Auckland for the benefit of present and future generations. region, New Zealand and the South Pacific. Opportunity and prosperity – Auckland is prosperous Section 11(b) Conservation of the heritage of with many opportunities and delivers a better standard the Museum, and of global resources. of living for everyone. Section 11(c) The role of the Museum as a war memorial. Toi Whītiki Section 11(d) Celebration of the rich cultural diversity of the Auckland region and its people. Auckland Council’s Toi Whītiki Arts and Culture Strategic Action Plan integrates arts and culture into Section 11(e) Education which involves and our everyday lives and helps create a culturally rich entertains people to enrich their lives. and creative Auckland. Section 11(f) The advancement and promotion of Toi Whītiki’s goals are: cultural and scientific scholarship and research. • All Aucklanders can access and participate in Section 11(g) Achievement of customer satisfaction arts and culture. by leading consultation, responsiveness and continuous improvement. • Auckland values and invests in arts and culture. Section 11(h) Leadership through professionalism, • The Museum has access to a network of vibrant innovation and co-ordination of effort with arts and culture organisations and facilities. relevant organisations. • Arts and culture are built into Auckland’s Section 11(i) Greater financial self-sufficiency through place-making. fundraising and compatible revenue-producing activities which supplement public funding. • Auckland celebrates a unique cultural identity. Section 11(j) Providing maximum community • Auckland has a robust and flourishing benefit from the resources available. creative economy. 16 17
Cnidaria Anthozoa Octocorallia Alcyonacea Alcyoniina Alcyoniidae. Auckland War Memorial Museum Tāmaki Paenga Hira. MA143342. 1 Reach out to more How does this strategic priority contribute to the Living Standards Framework? people Living Standards Living Standards Domains Framework Capitals of Current Wellbeing Social capital Cultural identity Environment Knowledge and skills Human capital Leisure (time use) Social connections By FY 2022/23 our five-year goal is to attract 1.2 million visitors to Auckland Museum. We will reach out to all How will we add value Key activities we will Alignment with Auckland Aucklanders – the people who live and for Aucklanders? undertake in FY 2020/21 Plan outcomes work here, those who feel at home here and those newly arrived. As Auckland’s By delivering a quality Deliver a compelling onsite Belonging and participation population continues to grow and experience for Aucklanders experience within the Museum Environment and cultural heritage and visitors to the city through through a vibrant public diversify, the Museum has a role to play in compelling exhibitions and programme and gallery Māori identity and wellbeing enhancing and maintaining a shared sense public activities experience Opportunity and prosperity of belonging. We will double our outreach audiences by FY 2022/23 to 100,000. Deliver a compelling programme Belonging and participation Through our newly launched Tāmaki of two special exhibitions each Environment and cultural heritage Stories gallery and culturally rich public year that will bring the world to Auckland and deliver visitation Opportunity and prosperity programmes, we will establish ourselves as and engagement the place to go for information, debate and discussion on Auckland. We will continue to By reaching out to Aucklanders Collaborate with communities Belonging and participation in their communities by taking with limited access to the Museum listen to our communities and be relevant the Museum to them through to develop and deliver an annual Environment and cultural heritage and inclusive of our many communities a series of inclusive outreach programme of offsite museum Opportunity and prosperity and diverse audiences including Māori, programmes that promote experiences accessibility and diversity Asian, Pacific, European and all who call Work with Auckland Council Belonging and participation Tāmaki Makaurau their home. Our Museum to offer inclusive museum Opportunity and prosperity Membership programme will launch to the experiences at Auckland’s key festival events like Pasifika and public in July 2020 and have a membership ASB Polyfest Pacific identity and wellbeing* base of at least 5,000 engaged supporters. 18 19
By promoting Māori and Work in partnership with Tāmaki Belonging and participation Pacific identity and wellbeing iwi and Mata Waka (Auckland through increased community Urban Māori) on the concept Environment and cultural heritage engagement development for the long-term Māori identity and wellbeing renewal of the Māori Court Work in partnership with the Belonging and participation Pasifika community on the concept development for the Environment and cultural heritage long-term renewal of the Pacific identity and wellbeing* Pacific galleries Engage the Auckland community Belonging and participation in the Māori and Pacific dimension of Tāmaki Makaurau through the Māori identity and wellbeing delivery of six events in the Pacific identity and wellbeing* Ngā Kākano Lecture Series Environment and cultural heritage By taking a leadership role Deliver three major Belonging and participation Living as Auckland’s war memorial commemorative programmes Alignment Living Standards and home of collective annually in partnership with Environment and cultural heritage with the Standards Domains remembering in Auckland Council, RSA and other Measures we will audit and track Auckland Framework of Current commemorating the sacrifices partners – for example, Anzac over time Plan Capitals Wellbeing made in the context of war Day, Armistice Day and the anniversary of Passchendaele Deliver onsite visitation of 1,027,073 to Belonging and Social capital Cultural identity reach a target of 1.2 million by FY 2022/23 participation Increase public engagement Belonging and participation Human capital Knowledge and in partnership with veteran Environment and skills organisations through further Environment and cultural heritage Deliver visitor satisfaction at 95% or above cultural heritage promotion of Online Cenotaph as measured by our annual Visitor Profile Time use during all commemorative Survey by June 2021 Māori identity and wellbeing Social events at the Museum connections Grow public engagements with offsite Pacific identity By enriching the visitor Launch the Museum Membership Belonging and participation audiences year-on-year to reach a target and wellbeing* experience through the programme for audiences who of 100,000 by FY 2022/23 development of a compelling want deeper engagement with Museum Membership the Museum’s content and Launch and grow a membership programme collections programme to deliver the five-year target of at least 5,000 memberships by the end By ensuring that all Plan the refurbishment of the Belonging and participation of FY 2022/23 Aucklanders can see visitor experience in the Pacific themselves reflected galleries by bringing to life Pacific Environment and cultural heritage Develop and deliver a baseline annual Belonging and in the many stories of languages, cultures and identities membership research survey which participation Tāmaki Makaurau through in collaboration with Pacific measures member satisfaction annually a programme of gallery communities refurbishments that transform Demonstrate year-on-year growth of Belonging and the visitor experience public online engagement with the participation Museum’s digital content, directly or through partners Māori identity By maximising the reach and Relaunch the Museum’s Belonging and participation and wellbeing impact of Auckland Museum’s refreshed website digital content through online Environment and cultural heritage Environment and channels and partnerships to Opportunity and prosperity cultural heritage share the Museum’s collections and stories locally, nationally Opportunity and Ensure every opportunity is Belonging and participation prosperity and globally maximised to increase access to Auckland Museum’s digital Māori identity and wellbeing content Environment and cultural heritage * The Auckland Plan does not have a specific outcome related to its Pasifika population. Auckland’s Pasifika population, languages Opportunity and prosperity and cultural practices and customs contribute to Auckland’s distinctive cultural identity. Auckland Museum cares for a significant Pacific collection of taonga so we have chosen to show this alignment in our strategic measures. 20 21
Cnidaria Scyphozoa. Auckland War Memorial Museum Tāmaki Paenga Hira. MA656267. 2 Transform our building and collections How does this strategic priority contribute to the Living Standards Framework? In FY 2020/21 we will reveal a substantially Living Standards Living Standards Domains Framework Capitals of Current Wellbeing refreshed and improved visitor experience, with new spaces and offerings delivering a Financial and physical capital Cultural identity world-class museum for the city. Our new Knowledge and skills Tāmaki Stories gallery will enable Auckland Natural capital Environment residents and all visitors to learn about Tāmaki Social capital Makaurau and its people – across the past, present and future. Auaha Atea Nui, the Human capital expanded Special Exhibitions Hall, enables us to host major international exhibitions, bringing the world to Auckland. The refreshed South Atrium provides a place of welcome, orientation and performance. Home to a How will we add value Key activities we will Alignment with Auckland vibrant new café, Museum Store and Kai Room for Aucklanders? undertake in FY 2020/21 Plan outcomes (for those who wish to self-cater), these new amenities will offer visitors greater choice By the transformation of the Commence the base build of the Belonging and participation during their museum experience and enable visitor experience to meet new Environment and Human the needs of our visitors and Impacts gallery Māori identity and wellbeing them to spend more time with us. contribute to the Museum’s Pacific identity and wellbeing* sustainability Commence the concept design Work on transforming the visitor experience of a refreshed visitor experience Environment and cultural heritage continues with the build of a suite of new for the Māori Court gallery and galleries exploring the Anthropocene age Pacific galleries and refreshing our iconic Māori and Pacific Through our leadership as a Implement the priority actions Environment and cultural heritage galleries. We continue to act as a kaitiaki in kaitiaki and by conservation of of the Heritage Asset caring for Auckland’s much-loved heritage- iconic heritage-listed building Management Plan: for future generations listed building and will continue to drive • Repair the East Parapet forward sustainability initiatives through • Repair the West Parapet our Green Museum Sustainability action plan. Acting as a kaitiaki for the Museum’s Demonstrate our leadership Environment and cultural heritage collections, we provide professional in sustainability in the cultural sector through the delivery of Opportunity and prosperity stewardship, continuing to find new our FY 2020/21 Green Museum ways of creating enhanced access to Sustainability action plan our communities. 22 23
Snuff Bottle. Auckland War Memorial Museum Tāmaki Paenga Hira. 1934.317, 36452. By developing, caring for Complete a review of the Building Environment and cultural heritage and preserving Auckland’s Master Plan to advance design world-class collections to stages for collection facilities ensure taonga are cared for and the physical infrastructure and conserved for future required to meet research, generations conservation and community engagement needs for the city. Develop Auckland Museum as a Environment and cultural heritage leading kaitiaki for born-digital collections, continuing to ensure Opportunity and prosperity digital collections are preserved, managed and accessible to the public according to industry best practice Partner with Auckland-based Environment and cultural heritage institutions to share expertise and provide ongoing storage and care of collections through the optimisation of the Manu Taiko Collections Centre Living Alignment Living Standards with the Standards Domains Measures we will audit and track Auckland Framework of Current over time Plan Capitals Wellbeing Complete the annual schedule of renewal Homes and Financial and Cultural identity in accordance with the Heritage Asset places physical capital Management Plan by June 2021 Environment Natural capital Knowledge and Social capital skills Implement the actions of the FY 2020/21 Opportunity and Human capital annual Green Museum Sustainability prosperity action plan * The Auckland Plan does not have a specific outcome related to its Pasifika population. Auckland’s Pasifika population, languages and cultural practices and customs contribute to Auckland’s distinctive cultural identity. Auckland Museum cares for a significant Pacific collection of taonga so we have chosen to show this alignment in our strategic measures. 24 25
Seriatopora sp. Auckland War Memorial Museum Tāmaki Paenga Hira. MA35187 3 Stretch thinking How does this strategic priority contribute to the Living Standards Framework? Living Standards Living Standards Domains Framework Capitals of Current Wellbeing Social capital Cultural identity Environment Knowledge and skills Human capital We want to stretch thinking – our own How will we add value Key activities we will Alignment with Auckland and everybody else’s. We care for a for Aucklanders? undertake in FY 2020/21 Plan outcomes unique suite of collections, community By working in partnership Deliver the second year of our Environment and cultural heritage relationships and digital tools which with communities and Five-Year Auckland Museum place us at the heart of the knowledge knowledge holders to enhance Research strategy the understanding of our economy. Our goal is to generate new collections and by sharing By ensuring mātauranga Māori Belonging and participation knowledge and ideas and be a catalyst authority for their meaning concepts are embedded in our Māori identity and wellbeing for discussion and debate, while using approach to research and gallery renewal such as the development these assets to educate and engage the of the new Environment and Environment and cultural heritage next generation. This strategic priority Human Impacts gallery has direct implications for how we present the collections, what is included, In partnership with external Belonging and participation community specialists, develop the research and fieldwork that supports a strategy for the collection of Pacific identity and wellbeing* it and how we enhance understanding Documentary Heritage materials Environment and cultural heritage relating to Pacific cultures, both and access — on the gallery floor, in the pre- and post-European contact classroom and online. 26 27
By building and strengthening Establish a pipeline of research Belonging and participation research as well as our teaching projects in collaboration with and training partnerships with partners for the Future Tāmaki Māori identity and wellbeing universities, science partners visitor experience focused Pacific identity and wellbeing* and iwi partners to increase on the city’s people and their awareness of Museum environmental wellbeing Environment and cultural heritage resources, identify mutual research interests and Co-deliver a Master of Arts Environment and cultural heritage establish collaborative course in Museums and Cultural research initiatives Heritage in partnership with the Opportunity and prosperity University of Auckland Implement a new student Environment and cultural heritage engagement plan for the tertiary sector across Auckland and Opportunity and prosperity New Zealand Implement the FY 2020/21 priority Environment and cultural heritage actions developed through the MOUs in place with the University of Auckland, Otago University and Massey University By undertaking research Continue to build our research Environment and cultural heritage that delivers social and reputation through the delivery of environmental benefits for our publishing programme based Opportunity and prosperity Auckland and New Zealand, on the Museum’s collections Living and ensuring that this research and expertise Alignment Living Standards translates into outcomes for the Museum’s public with the Standards Domains Diversify our research funding Opportunity and prosperity experience opportunities to support Measures we will audit and track Auckland Framework of Current innovative research over time Plan Capitals Wellbeing By programming and Use the Museum as a civic forum Belonging and participation Deliver at least three new collaborative Māori identity Social capital Cultural identity promoting highly relevant to share thinking around current initiatives with research partners and wellbeing aligned to themes identified in the Human capital Environment Auckland content that fosters research via public programmes, Pacific identify participation and belonging, exhibitions, debates and lectures Auckland Museum Research Strategy Knowledge and and wellbeing* thought, debate and discussion that provide opportunities for skills visitors to discuss, debate and Maintain and grow our outputs of Environment and to take action research-based papers, publications and cultural heritage other communications delivered annually Actively participate as a regional Belonging and participation contributor to the Auckland History initiative, in partnership Environment and cultural heritage with the University of Auckland, Deliver a rich annual public programme of Belonging and Auckland Council and Heritage events based on research participation New Zealand, to implement joint Māori identity outcomes for publication and and wellbeing public experience Pacific identify and wellbeing* Maintain a record of targeted research Financial and Income and funding applications submitted per annum physical capital consumption * The Auckland Plan does not have a specific outcome related to its Pasifika population. Auckland’s Pasifika population, languages and cultural practices and customs contribute to Auckland’s distinctive cultural identity. Auckland Museum cares for a significant Pacific collection of taonga so we have chosen to show this alignment in our strategic measures. 28 29
Dagnaudus petterdi. Auckland War Memorial Museum Tāmaki Paenga Hira. MA78854. 4 Lead a digital museum revolution How does this strategic priority contribute to the Living Standards Framework? Living Standards Living Standards Domains Framework Capitals of Current Wellbeing Social capital Cultural identity Knowledge and skills Social connections Human capital Civic engagement and governance How will we add value Key activities we will Alignment with Auckland for Aucklanders? undertake in FY 2020/21 Plan outcomes Auckland Museum will be recognised By engaging Museum visitors Create new digital experiences Belonging and participation as an innovative and leading digital with innovative new digital that optimise the Future Tāmaki Māori identity and wellbeing museum by FY 2022/23. Onsite, the technologies to enhance their ‘in gallery’ experience and engage experience, enable deeper Aucklanders to participate in Homes and places visitor experience will be augmented storytelling and to facilitate dialogue about the future of by interactivity and richness of content. knowledge sharing their city Opportunity and prosperity Online, we will continue to extend our By increasing access and Increase inclusivity for all visitors Belonging and participation reach and impact to connect with local, inclusivity onsite and online through the planned and staged national and global audiences, enabling using technology inclusion of multilingual access Māori identity and wellbeing Aucklanders living locally to be global digitally Pacific identity and wellbeing* citizens. Auckland has a vision to be Homes and places a smart city. Auckland Museum has Transport and access a role to play in ensuring this vision becomes a reality by providing a focus Create an online virtual tour to Belonging and participation on what makes Auckland unique — our help audiences with accessibility needs to become familiar with Homes and places connection to the environment, our the building before visiting Transport and access community identity and our culturalism. 30 31
Snuff Bottle. Auckland War Memorial Museum Tāmaki Paenga Hira. 1934.317, 36413. By demonstrating digital Share free-of-charge open- Opportunity and prosperity cultural leadership locally, sourcing standards and nationally and internationally methodologies to build capability within the cultural sector locally, nationally and internationally Participate in the leadership of Māori identity and wellbeing national conversations about indigenous intellectual property Pacific identity and wellbeing* in the digital environment Environment and cultural heritage Enhance Auckland Museum’s Environment and cultural heritage leadership role in the digital environment by bringing industry Opportunity and prosperity leaders in digital experience and technology to share knowledge with Auckland’s science, arts and culture sectors through #Future Slam events Develop digital preservation Environment and cultural heritage frameworks and tools for use by the cultural sector which enable Opportunity and prosperity safe care for digital collections Living Alignment Living Standards with the Standards Domains Measures we will audit and track Auckland Framework of Current over time Plan Capitals Wellbeing Create and deliver at least five new public Belonging and Social capital Cultural identity digital experiences to optimise emerging participation technologies and methodologies that Human capital Knowledge and enhance the visitor experience Māori identity skills and wellbeing Time use Deliver at least four digital projects Pacific identity and wellbeing* Social that showcase cultural leadership in connections the digital space locally, nationally and Environment and internationally cultural heritage * The Auckland Plan does not have a specific outcome related to its Pasifika population. Auckland’s Pasifika population, languages and cultural practices and customs contribute to Auckland’s distinctive cultural identity. Auckland Museum cares for a significant Pacific collection of taonga so we have chosen to show this alignment in our strategic measures. 32 33
Cancer novaezelandiae. Auckland War Memorial Museum Tāmaki Paenga Hira. MA78854. 5 How does this strategic priority contribute to the Living Standards Framework? Living Standards Living Standards Domains Framework Capitals of Current Wellbeing Social capital Cultural identity Environment Engage Human capital Knowledge and skills every schoolchild How will we add value Key activities we will Alignment with Auckland for Aucklanders? undertake in FY 2020/21 Plan outcomes By improving the reach of our Leverage the newly launched Belonging and participation onsite education offering Learning Base and the content and collections developed in Māori identity and wellbeing the Future Tāmaki experience Pacific identity and wellbeing* to deliver a compelling learning offering aligned with the Homes and places New Zealand Curriculum Environment and cultural heritage By implementing an offsite Investigate and partner effectively Belonging and participation education outreach programme with Auckland Libraries to provide that ensures inclusivity a unique learning experience Homes and places and diversity for early childhood education and schoolchildren in their own community Deliver a Discovery Kit to Belonging and participation Auckland primary and intermediate schools that inspires students to share stories and develop their own exhibitions By FY 2022/23 our five-year goal is that showcase their communities and sense of place to engage and inspire over 100,000 schoolchildren and students annually Develop and make available Belonging and participation through improved reach of our onsite, for loan two Kete Wānanga offsite and online education offerings. educational resource kits based on Museum collections for With the launch of our new Learning primary and intermediate Base the education offering has been school students transformed – delivering innovative in- Work with Tāmaki iwi and Belonging and participation gallery learning programmes supported other partners to deliver an by new technologies. We will be eco-literacy programme that Māori identity and wellbeing recognised as a leader in immersive empowers students to respond Environment and cultural heritage to the challenges faced in their experiential self-directed and hands-on local environment and informs learning. We will continue to partner with the public offering of the new Environment and Human individuals, communities, government and Impacts gallery organisations that enrich what we offer. 34 35
Votive bowl, 1995. John Croucher. Auckland War Memorial Museum Tāmaki Paenga Hira. 1995.201.3 By improving the reach of our Increase the volume of learning Belonging and participation online school programmes resources accessible to te reo and resources Māori immersion and bilingual Māori identity and wellbeing schools Enhance learning opportunities Belonging and participation for Auckland school students through the development of Opportunity and prosperity digital resources for our school programmes Living Alignment Living Standards with the Standards Domains Measures we will audit and track Auckland Framework of Current over time Plan Capitals Wellbeing Grow onsite student numbers visiting Belonging and Social capital Cultural identity the Museum to achieve the five-year participation target of engaging over 100,000 Human capital Knowledge and schoolchildren annually Māori identity skills and wellbeing Social Grow offsite student numbers through Pacific identity connections school outreach programmes to achieve and wellbeing* the five-year target of engaging over Environment and 100,000 schoolchildren annually cultural heritage Develop at least three New Zealand Curriculum-aligned digital resources that support the Museum’s learning programmes * The Auckland Plan does not have a specific outcome related to its Pasifika population. Auckland’s Pasifika population, languages and cultural practices and customs contribute to Auckland’s distinctive cultural identity. Auckland Museum cares for a significant Pacific collection of taonga so we have chosen to show this alignment in our strategic measures. 36 37
Echinometra mathaei. Auckland War Memorial Museum Tāmaki Paenga Hira. MA94025. 6 Grow our income and enhance value How does this strategic priority contribute to the Living Standards Framework? for Aucklanders Living Standards Living Standards Domains Framework Capitals of Current Wellbeing Social capital Cultural identity Knowledge and skills Social connections Human capital Jobs and earnings Civic engagement and governance Financial and physical capital How will we add value Key activities we will Alignment with Auckland for Aucklanders? undertake in FY 2020/21 Plan outcomes With the completion of the capital By ensuring the Museum Launch a new Museum tourism Belonging and participation works on site, the Museum will be well remains an integral part of product offering during positioned to incrementally increase its Auckland’s tourism offering FY 2020/21 which responds to Environment and cultural heritage self-generated revenue. The adoption of a and contributes to a vibrant the needs of the tourism market visitor economy social enterprise business model will see the Museum increasingly grow its sustainability By delivering joint initiatives Lead the implementation of Opportunity and prosperity while maximising benefits to society. that enrich the Auckland story the Museums of Auckland and add value for Aucklanders (MOA) Three-Year Plan in Belonging and participation Our commitment to free entry for every through demonstrating collaboration with partners Aucklander remains unchanged. However, leadership and working from the cultural sector we will grow revenue with a range of collaboratively with the culture and heritage sector across mission-based, ‘paid for’ Museum products Tāmaki Makaurau Deliver at least two new initiatives for both local and international visitors. The in collaboration with other Auckland-based museums in five-year goal is to increase self-generated the fields of visitor experience, revenue to $12 million by 2022 and audience development, digital collections, or workforce achieve additional funding in commercial development sponsorship and charitable giving. 38 39
Argonauta nodosa. Auckland War Memorial Museum Tāmaki Paenga Hira. NC-2018-001 By attracting and developing Demonstrate sector leadership Opportunity and prosperity a diverse workforce and through the Museum’s diversity nurturing our bicultural and inclusion strategy by enacting Belonging and participation capabilities so our people the FY 2020/21 Diversity and can continue to respond to, Inclusion action plan and reflect, the communities they serve Demonstrate sector leadership supporting the creative economy as a viable career path by creating a pipeline of Museum graduates for the future Demonstrate innovative leadership in volunteer engagement which supports Auckland’s community connectedness and deepens civic engagement and governance By increasing the financial Extend the Museum’s reach to sustainability and resilience Aucklanders through the adoption of the Museum through the of a social enterprise business enhancement of self-generated model which grows self-generated revenue and a continued focus revenue on operating efficiently Enable the Museum to deliver more for Aucklanders through targeted fundraising and development activities Living Alignment Living Standards with the Standards Domains Measures we will audit and track Auckland Framework of Current over time Plan Capitals Wellbeing Create 10 new opportunities annually Belonging and Social capital Cultural identity for students to undertake internships participation or studentships within the real-time Human capital Knowledge and professional museum environment skills Social Deliver one new volunteer workforce connections development initiative annually Deliver $12m of self-generated revenue Financial and Income and through commercial operations, physical capital consumption sponsorship, philanthropic giving and donations by FY 2022/23 40 41
Snuff Bottle. Auckland War Memorial Museum Tāmaki Paenga Hira. 1934.317, 36444. FINANCIAL SUMMARY Financial Projections AND COMMENTARY 2020/2021 Operating Revenue ($M's) FY 2018/19 FY 2019/20 FY 2020/21 FY 2021/22 FY 2022/23 OPERATING REVENUE Actual Budget Plan Indicative Indicative (unaudited) Auckland Council Levy 31.50 32.29 33.10 33.76 34.44 Commercial Operations* 4.42 4.15 4.66 4.84 4.94 Admission Fees 2.63 3.04 2.98 3.10 3.16 Donations, Sponsorship and Grants 1.34 1.09 1.39 1.45 1.48 Exhibitions, Education and Public Programming* 0.42 0.40 2.27 2.36 2.41 Interest Revenue 0.56 0.52 0.49 0.51 0.52 Other Income* 0.09 0.08 0.02 0.03 0.03 Total 40.97 41.58 44.92 46.05 46.97 *Reclassified in order to provide greater visibility of operating revenue. FY 2018/19 FY 2019/20 FY 2020/21 FY 2021/22 FY 2022/23 OPERATING REVENUE SUMMARY ($M'S) Actual Budget Plan Indicative Indicative (unaudited) Auckland Council Levy 31.50 32.29 33.10 33.76 34.44 Self-Generated Revenue 9.47 9.28 11.82 12.29 12.54 Total 40.97 41.58 44.92 46.05 46.97 Self-Generated Revenue ($M's) 14 Commercial Operations Admission Fees Donations, Sponsorship and Grants Other income Interest Revenue Exhibitions, Education and Public Programming 12 10 Self-Generated Revenue ($M's) 8 6 4 2 0 FY 2018/19 FY 2019/20 FY 2020/21 FY 2021/22 FY 2022/23 Actual (Unaudited) Budget Plan Indicative Indicative 42 43
Financial Projections Financial Projections 2020/2021 (continued) 2020/2021 (continued) The Museum signalled in its Five-Year Strategic Plan its evolution from a traditional non-profit business model to a social enterprise model in order to achieve social, environmental, economic, Operating Expenditure ($M's) and cultural outcomes for Aucklanders. We will drive our self-generated revenue opportunities to reduce the degree of our reliance on the levy and strengthen our economic resilience. We will Presented below is the operating expenditure shown by business areas at the Museum. reinvest our self-generated revenue to ensure more Aucklanders experience more of their Museum — onsite, offsite in their community and online. FY 2018/19 FY 2019/20 FY 2020/21 FY 2021/22 FY 2022/23 MUSEUM EXPERIENCE AND WAR MEMORIAL Actual Budget Plan Indicative Indicative The intensive period of capital works onsite over FY 2019/20 is scheduled for conclusion mid-2020. (unaudited) Upon completion, the works will have enabled the required transformation to deliver the platform Commercial Operations 3.41 3.41 3.75 3.84 3.91 for increased self sufficiency in line with our social enterprise approach. Revenue generated by the Exhibitions* 3.00 3.26 3.54 3.63 3.70 introduction of international special exhibitions is a big component of FY 2020/21 revenue. Marketing and Stakeholder Relations 2.36 2.51 3.21 3.29 3.35 By FY 2022/23 we expect an increase in self-generated revenue to $12 million per annum — a 30% Learning, Education and Public Programmes 2.73 2.65 3.07 3.14 3.20 increase from when our Five-Year Strategic Plan was initiated. This allows us to reduce our levy Visitor Services and Volunteer Management 2.85 2.90 2.95 3.03 3.08 increase in FY 2021/22 from 2.5% to 2.0% per annum. Digital Experience* 0.72 1.04 1.23 1.26 1.28 He Korahi Māori and Teu le Vā* 0.57 0.59 0.58 0.60 0.61 Total 15.64 16.36 18.34 18.79 19.14 Operating Expenditure ($M's) FY 2018/19 FY 2018/19 FY 2019/20 FY 2020/21 FY 2021/22 FY 2022/23 FY 2019/20 FY 2020/21 FY 2021/22 FY 2022/23 COLLECTIONS AND HERITAGE BUILDING CARE Actual OPERATING EXPENDITURE Actual Budget Plan Indicative Indicative Budget Plan Indicative Indicative (unaudited) (unaudited) Reach out to more people* 5.30 5.44 6.27 6.39 6.52 Collections 5.74 5.94 6.60 6.76 6.89 Transform our building and collections 7.24 6.91 7.00 7.14 7.28 Heritage Building Services 4.14 4.02 4.02 4.12 4.19 Stretch thinking 4.06 4.23 4.89 4.99 5.09 Health, Safety and Security 1.05 0.83 0.95 0.97 0.99 Lead a digital museum revolution 3.22 3.92 3.62 3.69 3.76 Total 10.93 10.78 11.57 11.85 12.07 Engage every schoolchild 3.98 4.00 4.99 5.09 5.19 Grow our income and enhance value for Aucklanders* 7.38 7.62 7.96 8.28 8.40 Depreciation 9.77 9.60 9.79 9.99 10.19 FY 2018/19 FY 2019/20 FY 2020/21 FY 2021/22 FY 2022/23 BUSINESS SERVICES Actual Total 40.95 41.73 44.52 45.57 46.44 Budget Plan Indicative Indicative (unaudited) *Reclassified in order to provide greater visibility of operating expenditure. Management, Finance and Administration* 2.52 2.91 2.49 2.55 2.60 People and Organisation 1.51 1.54 1.77 1.82 1.85 Governance and Compliance* 0.58 0.54 0.56 0.58 0.59 Reach out to more people Public experience, role as Auckland’s war memorial, Māori and Pacific community Total 4.62 4.98 4.82 4.94 5.03 engagement, marketing Transform our buildings and collections Maintenance and security of the Museum heritage estate, stewardship and development of our collections FY 2018/19 FY 2019/20 FY 2020/21 FY 2021/22 FY 2022/23 DEPRECIATION Actual Budget Plan Indicative Indicative Stretch thinking Research and curatorial services, cultural knowledge development and exchange (unaudited) Depreciation 9.77 9.60 9.79 9.99 10.19 Lead a digital museum revolution Information technology, digital experience and delivering our collections and information online Total 9.77 9.60 9.79 9.99 10.19 Engage every schoolchild Learning and engagement, public programming and exhibitions delivering educational experiences to schools onsite, offsite and online Total 40.95 41.73 44.52 45.57 46.44 Grow our income and enhance Social enterprise activities and business services costs value for Aucklanders *Reclassified in order to provide greater visibility of operating expenditure. Two versions of operating expenditure are provided. Presented above is operating expenditure by strategic priority which is best practice by international museum standards. 44 45
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