DIRECTOR OF MOUTAIN OPERATIONS - www.crystalmountain.com Thompsonville, MI - YOUR PARTNER IN GROWTH | Position Overview www.searchwideglobal.com ...
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DIRECTOR OF MOUTAIN OPERATIONS
www.crystalmountain.com
Thompsonville, MI
YOUR PARTNER IN GROWTH | Position Overview
www.searchwideglobal.com © 2021 SearchWide Global
ABOUT CRYSTAL MOUNTAIN
Established in 1956, Crystal Mountain is a family-owned, four-season resort des�na�on located 28 miles southwest of
Traverse City and a short drive from Sleeping Bear Dunes Na�onal Lakeshore. The resort features lodging, dining, downhill
and cross-country skiing, two championship golf courses, shopping, award-winning Crystal Spa, Michigan’s only alpine
slide, the Park at Water’s Edge, Michigan Legacy Art Park, weddings and a conference center.
More things to do at Crystal Mountain:
Downhill Skiing: Crystal Mountain offers 58 downhill slopes on 102 acres with a variety of terrain from beginner to most difficult with
3 terrain areas and 6 glade areas that are accessed by 8 li�s.
Cross Country Skiing: Crystal Mountain offers 25 kilometers of packed, rolled, and groomed trails for the Nordic enthusiasts.
Golf: Crystal Mountain is northern Michigan’s golf des�na�on with two dis�nc�vely different, yet equally mesmerizing golf courses.
Both the Mountain Ridge and Betsie Valley golf courses have received a pres�gious 4-Star ra�ng from Golf Digest magazine and are
sure to challenge your skills at every turn. Crystal Mountain is host to the Michigan PGA Women’s Open.
Crystal Spa: At the heart of the Crystal Mountain community is Crystal Spa – a
place of well-being in all seasons. This 18,500-square-foot, LEED-Cer�fied
oasis honors the art and natural beauty of northern Michigan in a se�ng that
awakens and inspires.
Biking: Pedal around our quaint village, enjoy the serenity surrounding
our lush golf courses or jump on an off-road trail. We have 80 rental
bikes – or bring your own! Helmets and trail maps are provided.
Chairlift Rides: Ride our Crystal Clipper chairlift and enjoy panoramic
views of three counties and top-of-the-mountain attractions including
musical entertainment, snack bar, cash bar and more.
Family Crafts: Craft time is the best time. Crystal Mountain offers everything from Build-a-Buddy to painting birdhouses,
piggy banks and canvases.
Nature Hike to the Yurt: Take a nature hike to the North Face ski run.
This 30-minute guided hike includes a snack break at the yurt, a
discussion on the nature of Crystal Mountain and a lesson in knot-tying.
Outdoor Pool and Water Playground: Crystal Mountain’s Park at
Water’s Edge is a one-acre, outdoor water playground that provides a
great time for kids of all ages. The highlight of the park is a 4,200
square-foot pool featuring a zero-depth entry pool and three lap lanes.
Tennis and Pickleball: Practice your backswing on one of our outdoor
tennis and pickleball courts.
HISTORY
What is now recognized among North America’s premier family destinations by the likes of Conde Nast Traveler and
Fodor’s Travel began with a dedicated group of neighbors from Benzie County simply looking for a place to ski. It is that
spirit which has sustained Crystal Mountain for over 60 years and will see it endure in the decades ahead.
Click here to learn more.
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ABOUT THOMPSONVILLE, MI & BENZIE COUNTY
Thompsonville is located in the heart of Benzie County. With a popula�on just under 500, it is best known for Crystal
Mountain and the Iron Fish Dis�llery. Benzie County is the smallest county in Michigan at 316 square miles. Located along
the shores of Lake Michigan near the northwestern tip of lower Michigan, Benzie is abundantly rich in natural resources
with many lakes, rivers, forests, and areas of productive farmland. Over 36% of Benzie County is publicly owned land.
Sleeping Bear Dunes National Lakeshore is truly a national treasure.
Hunting and fishing, water sports, golf, downhill and cross county
skiing, as well as snowmobiling and other forms of recreation provide
many opportunities for residents and visitors. The Betsie Valley Trail
transforms the old rail system into a relaxing or vigorous hiking, skiing
and biking experience through the County.
Benzie County is known for its historical small towns and villages. Each
of these entities is unique with a strong sense of identity, yet they all
share common visions for the future of the County as a whole.
POSITION SUMMARY
The ideal candidate has extensive experience leading on-mountain operations including project management and has an
engineering degree. This is a leadership position requiring strong management and technical skills: Someone who can
troubleshoot; read mechanical, electrical and control diagrams; use test equipment; evaluate energy systems; calculate
pump curves, pipe flows, and climb a tower in a pinch. An understanding of lift technology, snow-making systems, groomer
maintenance and operation and resort utility infrastructure is a prerequisite. In addition, this person loves to ski or board
and keeps his/her boots on the dryer and skis in a rack in their office.
This year around position is responsible for all on-mountain operations including snowmaking and grooming; lift/slope
operations, equipment maintenance, resort utilities and project construction. Ensuring safe conditions and regulatory
compliance on-mountain and in the workplace is of critical importance. Managing operational and project budgets,
delivering consistently high guest satisfaction, favorable health, and safety records, and maintaining a highly motivated
staff are also key to success.
EDUCATION/EXPERIENCE
• Engineering Degree (Civil, Mechanical or Electrical).
• 15+ Years in ski mountain opera�ons/10+ in a leadership, director role.
• Mountain opera�ons con�nued: ski li� opera�ons, snow making.
• Experience in leading, direc�ng and mo�va�ng large teams.
• Preven�ve Maintenance and new projects Planning and Execu�on.
• Passion for Ski: Instructor and/or Patrol experience a plus, recrea�onal a must.
KEY CHARACTERISTICS
• Superior level of integrity and respect
• Vision: Safety and Security
• Strong communicator at all levels
• Self-Awareness
• High degree of emotional intelligence
• Visible, respected, and inspira�onal leader
• Enthusias�c with pride and passion for Crystal Mountain
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TOP PRIORITIES
1. Immerse in all on-mountain opera�ons and project ac�vi�es.
2. Connect with the mountain opera�ons team (individually and as a group).
3. Engage with all resort community owned u�lity opera�ons and projects.
4. Ensure that Diversity, Equity, and Inclusion is woven into the fabric of the organiza�on and strategic plan.
This is an executive level position that reports to the CEO.
If interested in learning more about this great opportunity, please send your resume to the SearchWide Global
Executive listed below.
John Brich, Vice President | SearchWide Global
www.searchwideglobal.com | info@searchwideglobal.com
513-508-2809 (mobile)
About SearchWide Global
SearchWide Global is a full-service executive search firm primarily for companies in the travel, tourism and convention, and hotel and
lodging industries. We specialize in C-Level, Director and Management level executive searches for companies ranging in size from
Fortune 500 corporations to mid-sized public and private companies.
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