Customer Guide Rates and Charges - Effective July 1, 2021 Unless where otherwise indicated Subject to Change Without Notice - Rancho California ...
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Customer Guide
Rates and Charges
Effective July 1, 2021
Unless where otherwise indicated
Subject to Change Without Notice
RANCHO WATER |WORKING FOR OUR COMMUNITY
42135 Winchester Road, Temecula, CA 92590
RANCHO DIVISION—WATER RATES
Rancho Division
Rates for Water Charges ($ per HCF)
Residen al, Mul - Effec ve July 1, 2021 Effec ve July 1, 2022 Effec ve July 1, 2023
family, & Landscape Standard (1)Annexed Standard (1)Annexed Standard (1)Annexed
Tier 1 $0.767 $2.703 $0.797 $2.806 $0.829 $2.936
Tier 2 $1.674 $2.703 $1.740 $2.806 $1.808 $2.936
Tier 3 $3.240 $3.240 $3.367 $3.367 $3.499 $3.499
Tier 4 $7.634 $7.634 $7.932 $7.932 $8.242 $8.242
Commercial, Industrial, Effec ve July 1, 2021 Effec ve July 1, 2022 Effec ve July 1, 2023
Ag, Ag-Dom, & Other Standard (1)Annexed Standard (1)Annexed Standard (1)Annexed
Tier 1 $1.404 $2.703 $1.459 $2.806 $1.516 $2.936
Tier 2 $3.240 $3.240 $3.367 $3.367 $3.499 $3.499
Tier 3 $7.634 $7.634 $7.932 $7.932 $8.242 $8.242
(1) Rates for certain proper es annexed into the District.
During a declared water shortage, Alloca on Surcharges (see page 5) may be assessed.
RANCHO DIVISION—ENERGY RATES
Rancho Division
Rates for Energy Charges ($ per HCF)
Rate by Pump Zone in HCF Effec ve Effec ve Effec ve
(Addi on to Water Commodity Rate) July 1, 2021 July 1, 2022 July 1, 2023
1305 $ - $ - $ -
1380 $0.03632 $0.03774 $0.03922
1485 $0.08713 $0.09053 $0.09406
1550 $0.11860 $0.12323 $0.12804
1610 $0.14764 $0.15340 $0.15939
1790 $0.23476 $0.24392 $0.25343
1880 $0.37029 $0.38473 $0.39973
2070 $0.37029 $0.38473 $0.39973
2350 $0.50582 $0.52555 $0.54604
SANTA ROSA DIVISION—WATER RATES
Santa Rosa Division
Rates for Water Charges ($ per HCF)
Residen al, Mul - Effec ve July 1, 2021 Effec ve July 1, 2022 Effec ve July 1, 2023
family, & Landscape Standard (1)Annexed Standard (1)
Annexed Standard (1)
Annexed
Tier 1 $1.359 $2.703 $1.436 $2.806 $1.517 $2.936
Tier 2 $2.382 $2.703 $2.516 $2.806 $2.657 $2.936
Tier 3 $3.417 $3.417 $3.609 $3.609 $3.811 $3.811
Tier 4 $8.023 $8.023 $8.472 $8.472 $8.947 $8.947
Commercial, Industrial, Effec ve July 1, 2021 Effec ve July 1, 2022 Effec ve July 1, 2023
(1) (1) (1)
Ag, Ag-Dom, & Other Standard Annexd Standard Annexed Standard Annexed
Tier 1 $2.159 $2.703 $2.280 $2.806 $2.408 $2.936
Tier 2 $3.417 $3.417 $3.609 $3.609 $3.811 $3.811
Tier 3 $8.023 $8.023 $8.472 $8.472 $8.947 $8.947
(1) Rates for certain proper es annexed into the District.
During a declared water shortage, Alloca on Surcharges (see page 5) may be assessed.
SANTA ROSA DIVISION—ENERGY RATES
Santa Rosa Division
Rates for Energy Charges ($ per HCF)
Rate by Pump Zone in HCF Effec ve Effec ve Effec ve
(Addi on to Water Commodity Rate ) July 1, 2021 July 1, 2022 July 1, 2023
1305 $ - $ - $ -
1434 $0.05965 $0.06299 $0.06652
1440 (1060, 1160) $0.06242 $0.06592 $0.06961
1500 $0.09017 $0.09522 $0.10055
1670 $0.16874 $0.17819 $0.18817
1990 $0.31667 $0.33439 $0.35311
2160 (2153) $0.39526 $0.41738 $0.44074
2260 $0.44150 $0.46621 $0.49230
2550 $0.57555 $0.60776 $0.64178
2850 $0.71424 $0.75421 $0.79642
RECYCLED WATER
($ per acre foot)
Rancho Division Santa Rosa Division
Effec ve Effec ve Effec ve Effec ve Effec ve Effec ve
July 1, 2021 July 1, 2022 July 1, 2023 July 1, 2021 July 1, 2022 July 1, 2023
Recycled Water(1) $435.25/AF(2) $452.23/AF(2) $469.87/AF(2) $442.38/AF(2) $467.13/AF(2) $493.27/AF(2)
(1) Customers will be charged the appropriate pump zones’ energy rates in addi on to the base rate.
(2) Acre Foot Plus Monthly Service Charge.
NOTE: Recycled water accounts are assessed the appropriate energy rate in addi on to the recycled water rate.
WASTEWATER
Monthly Sewer Service Charges (Per EDU)
Effec ve Effec ve Effec ve
July 1, 2021 July 1, 2022 July 1, 2023
Santa Rosa Water Reclama on Facility (SRWRF) $44.00 $45.00 $46.00
Wastewater Treatment Capacity Fees (Per EDU)
Effec ve July 1, 2021
Joaquin Ranch - Funded by Assessment District No. 2
$10,732
SRWRF - Improvement District No. 2
Eastern Municipal Water District
Monthly Sewer Service Charges (Per EDU)
Temecula Town Site $37.43
All Other Temecula $37.43MONTHLY SERVICE CHARGES
Potable Water
Rancho Division Santa Rosa Division
Meter Size Effec ve Effec ve Effec ve Effec ve Effec ve Effec ve
July 1, 2021 July 1, 2022 July 1, 2023 July 1, 2021 July 1, 2022 July 1, 2023
3/4 Inch $23.88 $24.82 $25.79 $46.51 $49.12 $51.87
1 Inch $34.92 $36.29 $37.71 $70.22 $74.15 $78.30
1– 1/2 Inch $59.97 $62.31 $64.74 $124.08 $131.03 $138.37
2 Inch $90.93 $94.48 $98.17 $190.92 $201.61 $212.90
2-Inch Turbine or Ultrasonic $160.57 $166.84 $173.35 $343.65 $362.88 $383.19
3 Inch $262.03 $272.25 $282.87 $564.42 $596.00 $629.36
4 Inch $509.88 $529.77 $550.43 $1,106.46 $1,168.37 $1,233.76
6 Inch $810.78 $842.40 $875.25 $1,762.71 $1,861.34 $1,965.51
8 Inch or Larger $1,144.14 $1,188.75 $1,235.10 $2,490.27 $2,629.61 $2,776.77
Recycled Water
Rancho Division Santa Rosa Division
Meter Size Effec ve Effec ve Effec ve Effec ve Effec ve Effec ve
July 1, 2021 July 1, 2022 July 1, 2023 July 1, 2021 July 1, 2022 July 1, 2023
3/4 Inch $9.50 $9.88 $10.27 $14.49 $15.31 $16.17
1 Inch $10.25 $10.65 $11.07 $15.54 $16.41 $17.33
1– 1/2 Inch $11.75 $12.21 $12.69 $17.61 $18.60 $19.65
2 Inch $13.24 $13.76 $14.30 $19.68 $20.79 $21.96
2-Inch Turbine or Ultrasonic $13.53 $14.06 $14.61 $20.10 $21.23 $22.42
3 Inch $16.21 $16.85 $17.51 $23.83 $25.17 $26.58
4 Inch $19.19 $19.94 $20.72 $27.98 $29.55 $31.21
6 Inch $25.17 $26.16 $27.18 $36.27 $38.30 $40.45
8 Inch or Larger $31.14 $32.36 $33.63 $44.56 $47.06 $49.70MISCELLANEOUS CUSTOMER CHARGES
Potable Construc on Water - Effec ve July 1, 2021 $4.731/HCF
Recycled Construc on Water - Effec ve July 1, 2021 $1,030/AF
Water The (per Admin Code Part III, Chapter 1, Sec on 1.11) $1,000-$2,000-$3,000
Floa ng Fire Hydrant Construc on Meter - No-read Penalty $200
Construc on Meter Loca on Penalty $200
Fire Hydrant Construc on Meter Deposit - Based on 3-inch Turbine $1,200
Construc on Meter Deposit 750 GPM $1,500
Construc on Meter Deposit 1,025 GPM $3,000
Construc on Meter Reloca on $75
Meter Test Requests (3/4 inch to 2 inch) $50
Meter Test Requests (3 inch and larger) $100
Meter Obstruc on Charge $77
Fire Service Charge:
0 to 30,000 SF/SF of Building $.002/SF of Bldg.
30,001 and up SF/SF of Building $.001/SF of Bldg.
Unmetered Monthly Water Charge $52
Alloca on Surcharge Level 1 (exceeding water budget/alloca on between 1% - 15%) $3.40/HCF
Alloca on Surcharge Level 2 (exceeding water budget/alloca on by more than 15%) $6.80/HCF
(During a declared water shortage, Alloca on Surcharges may be assessed.)
Account Transfer/Set-up Charge $5
Next Day Turn On (DTO) $23
Same DTO (Before 10 A.M.) $23
Same DTO (After 10 A.M.) $46
48-Hour Notice Processing Fee $28
Service Interrup on Charge for Non-Payment:
M-F 8 A.M. - 5 P.M. $46
M-F A er 5 P.M.; Weekends and Holidays $109
Turn-On for Non-Compliance:
M-F 8 A.M.- 5 P.M. $46
After Hours, Weekends, Holidays $109
Non-Sufficient Fund (NSF) Returned Check Fee $25
Lien Processing Fee $90
Delinquent Charge:
% of balance for first 30 days/$10.00 minimum Greater of $10 or 10%
% addi onal each 30 days therea er 1.5%
Penalty for:
Cutting District Lock, Damaging Angle Meter Stop, Preventing a Meter from
Measuring Accurately, Straight Lining Across Meter
1st Offense $125
2nd Offense $250
Any Additional Offenses $500
Replacement of Pulled Meter $100FEE FOR SERVICE
Descrip on/Item Fee Deposit
Water Availability Le ers
Single Lot $180
Tract/Parcel Map $300
Fire Hydrant Loca on Map & Flow Capability Modeling $300
Permits - Tenant Improvement & Waste Discharge $300
Geographical Informa on System (GIS) Data Request Fee $96/HR
Topographic Map $25
Topographic w/Aerial $35
Black Line Copies (24 inch x 36 inch) $12 Each (Printed) $12 Set (Electronic) $12
Engineering
Project Planning/Hydraulic Evalua on $1,500
Plan Review Pipelines - Up to 1,000 Linear Feet $5,000
Per Linear Foot Therea er $1
Plan Review Misc. Appurtenance (DCDAs, FHs, Meters, etc.) - up to 4-app. groupings $5,000
Misc. Apps. (DCDAs FHs, Meters, etc.) - addi onal 4-app. groupings $1,000
Plan Review on Site Recycled Irriga on System $5,000
Site License, Land Lease, & Encroachment Permits $5,000
Grant of Easement by RCWD (property compensa on not included) $3,000
Inspec on
Pipelines - Up to 1,000 Linear Feet $6,000
Per Linear Foot Therea er $2
Misc. Apps. (DCDAs, FHs, Meters, etc.) - up to 2-app. groupings $2,500
Misc. Apps. (DCDAs, FHs, Meters, etc.) - addi onal 2-app. groupings $1,000
On-Site Recycled Water System $5,000
3/4-inch Detector Check Meter $325
Inspec on Requiring a Shutdown or Water-Quality Tes ng $2,500
Post-Construc on Record Drawing Prep. & Processing/GIS Conversion (per page of plan) $125
Annexa on Processing Deposit $10,000
Annexa on Acreage Fee (per acre)
Rancho Division $6,106
Santa Rosa Division $4,277
CFD/Assessment District Request $10,000
Assessment District Pay-Off Administra ve Fee $25
Request for RCWD Par cipa on in Joint Community Facili es Agreement (JCFA) $5,000
Water Supply Assessment - Deposit $20,000
Sewer Lateral Sampling Wyes/Inspec ons, etc. $155FEE FOR SERVICE (con nued)
Descrip on/Item Fee Deposit
Non-Compliance Sampling and Unauthorized Use Charge $105
Non-Compliance Inspec on $130
Non-Compliance Inspec on/Mee ng $210
Bond Split Deposit $1,500
Per Parcel $35
Meter Reloca on - Deposit (3/4 inch to 2 inch) $2,000
Meter Downsize/Upsize - Deposit (3/4 inch to 2 inch) $1,300
RP Device
Ini al Cer fica on Fee $180
Recer fica on Fee $150
Fees/Deposits for items not covered above to be determined at me of request and submi al, based on the es mated cost to provide service.
NOTE: Those services indicated in the “Deposit” column are an es mate of the District cost to provide the indicated service.
Rancho Water reserves the right to adjust deposit amounts (either higher or lower) based upon project size and/or
capacity. Should the actual cost to perform the indicated service exceed the deposit amount, the customer will be
invoiced the difference. Conversely, should the actual cost to perform the indicated service be less than the deposit
collected, the customer will receive a refund on the difference.WATER CAPACITY FEE SCHEDULE
Effec ve July 1, 2021
Meter Size Rancho Capacity Fee Santa Rosa Capacity Fee
3/4 Inch $2,482 $2,614
1 Inch $4,221 $4,443
1-1/2 Inch $8,193 $8,625
2 Inch $13,158 $13,852
2-Inch Turbine or Ultrasonic $24,825 $26,134
3 Inch $41,459 $43,644
4 Inch $82,669 $87,024
6 Inch $132,321 $139,290
8 Inch or Larger $187,432 $197,306
NOTE: Meters are posi ve displacement meters, unless noted otherwise.NEW SERVICE INSTALLATION
(Meter Installa on Deposit & Capacity Fee)
Effec ve July 1, 2021
Drop In Installa on Full Installa on
Rancho Santa Rosa Rancho Santa Rosa
Meter Size
Division Division Division Division
3/4 Inch $3,270 $3,402 $8,372 $8,504
1 Inch $5,167 $5,389 $10,184 $10,406
1-1/2 Inch $9,515 $9,947 $14,571 $15,003
2 Inch $14,715 $15,409 $19,885 $20,579
2-Inch Turbine or Ultrasonic $26,475 $27,784 $31,629 $32,938
3 Inch
4 Inch
B U D E
6 Inch
8 Inch
NEW SERVICE INSTALLATION
(Meter and Pressure Regulator)
Effec ve July 1, 2021
Drop In Installa on Full Installa on
Rancho Santa Rosa Rancho Santa Rosa
Meter Size
Division Division Division Division
3/4 Inch $3,393 $3,525 $8,451 $8,583
1 Inch $5,313 $5,535 $10,322 $10,544
1-1/2 Inch $10,078 $10,510 $15,127 $15,559
2 Inch $15,319 $16,013 $20,539 $21,233
2-Inch Turbine or Ultrasonic $27,057 $28,366 $32,229 $33,538
3 Inch
4 Inch
B U D E
6 Inch
8 Inch
NOTE: Meter Installa on fees are on a deposit basis. If installa on costs exceed deposit amount, customer will be billed for the difference.ZONES OF BENEFIT
Santa Rosa Division
ZONE 1 (Updated 07/1999) $390/Acre
Contract #1 (06/13/1972) $100/Acre
Contract #2 (11/13/1972) $118.40/Acre
Contract R-1 (10/16/1973) $123.70/Acre
Contract R-2 (10/16/1973) $123.70/Acre
Contract R-3 (10/16/1973) $123.70/Acre
Contract #4 (10/16/1973) $123.70/Acre
Contract #5 (07/25/1974) $123.70/Acre
Via Barranca (PM 13421) (12/15/1988) $225/Acre
Calle Corto Line Ext. (10/01/2004) + 4.75% Interest
2/10511 - $6,627.68
2/6958 - $4,551.69
3/6958 - $5,462.98 + 4.75% Interest + Zone 1/Contract #1
4/6958 - $9,207.29
ZONE 2 (Updated 07/01/2008) $4,138/Acre
Contract # 1 (07/29/1974) $270/Acre
Eagles Nest (1/12/2009) Plus Zone of Benefit Fees + 3.25% Interest
935-400-004 - $35,823.14
935-400-023 - $22,457.60
935-400-025 - $37,912.33
935-400-026 - $34,985.54
ZONE 3 (Updated 07/01/2008) $3,611/Acre
Contract #1A (10/16/1973) $288/Acre
Contract #6 (07/14/1974) $288/Acre
Contract #7 (10/23/1975) $350/Acre
ZONE 5 (Updated 07/01/2008) $3,192/Acre
ZONE 7 (Updated 07/01/2008) $3,606/Acre
ZONE 8 (Updated 07/01/2008) $5,598/Acre
Sunset View Circle (01/10/2006) Plus Zone of Benefit Fees + 7.25% Interest
932-330-062 - $13,021ZONES OF BENEFIT (Con nued)
Rancho Division
MINI ZONES
RC-A $686/Acre
Commercial Frontage Fee (100 foot max. $2,200) $22/Frontage Foot
Mul -Unit Frontage Fee (100 foot max. $1,650) $16.50/Frontage Foot
Secondary Facility Reimbursement Contracts
Calle Cedral Line Ext. (12/01/2004) + 4.75% Interest Via Bella Vita Line Ext. (11/11/2009) + 3.50% Interest
2/22610 - $11,336.30 943-040-002 - 2/15902 - $19,262.10
3/18610 - $6,518.37 943-040-004 - 4/15902 - $19,262.10
3/15076 - $7,538.62
4/15076 - $6,801.78 Shiraz Way/De Portola Road (08/31/2015) + 3.25% Interest
927-630-009 - 2/5008 - $58,237.46
Colleen Way (05/07/2007) + 8.25% Interest
942-090-011 - Por Par F-16 - $54,344.02 Madera de Playa/Mountain Vista/Vineyard Vista Line
Ext. (10/09/2019) + 4.75% Interest
John Warner Road (01/03/2005) 951-040-006 - 1/14601 - $19,008.83
3/8571 - $51,705.36 + 4.75% Interest 951-040-009 - 4/14601 - $18,077.79
Pauba Road Line Ext. (09/01/2007) + 8.25% Interest Jackson Avenue Line Ext. (11/24/2020)
945-090-003 - 3/8840 - $41,952.56 910-090-014 - Por on of Lot 134/MB 8/359 - $16,647.83
945-090-007 - 2/12293 - $21,431.19 910-090-015 - Por on of Lot 134/MB 8/359 - $3,862.30
945-090-008 - 3/12293 - $22,846.45 910-100-018 - Por on of Lot 123/MB 8/359 - $88,921.59
945-090-009 - 4/12293 - $37,908.94
945-090-010 - 1/15977 - $10,210.14
945-090-011 - 2/15977 - $10,210.14
945-090-012 - 3/15977 - $28,709.70
945-090-013 - 1/22602 - $11,625.41
945-090-014 - 2/22602 - $11,625.41
945-110-002 - 3/8455 - $25,676.99
945-110-003 - 4/8455 - $25,575.90
Calle Sereno Line Ext. (08/27/2019) + 5.00% Interest
951-240-027 - 1/23884 - $29,784.52
951-240-023 - 3/23884 - $32,564.40TAXES, ASSESSMENTS, AND FACILITIES FEES
WATER
Ad Valorem Assessment
Rancho Division $0.30 per $100 of assessed value on land only
Santa Rosa Division $0.50 per $100 of assessed value on land only
Standby Charge
Santa Rosa Division:
Area 1: Parcels with a water meter shall be charged: $69.92 per acre or per parcel if less than one (1)
acre.
1A: Parcels without water service shall be charged $69.92 per acre or per parcel if less than
one (1) acre for the first 40 acres, and $62.10 per acre for the remaining acres.
Parcels within this category either front water facilities or have water service.
Area 2:: Parcels without a water meter shall be charged $48.00 per acre or per parcel if less than one
(1) acre.
Parcels within this category require a secondary facility line extension.
Area 3: Parcels without a water meter shall be charged $23.50 per acre or per parcel if less than one
(1) acre.
Parcels within this category require the extension of primary facilities.
Fire Service Assessment
Parcels requiring more than a residential (1,000 GPM) fire flow requirement, are charged $40.00 per acre (or
per parcel, if less than one (1) acre).
Wastewater
Santa Rosa Water Reclamation Facility:
Improvement District No. 2
Parcels shall be charged $28.50 per acre or per parcel if less than one (1) acre on all land that has
not paid a capacity fee as of March 1, 2021.GLOSSARY OF TERMS
Agency Agreement:
Signature is required prior to obtaining water service. It assigns the management of the groundwater resource to the District for the benefit of
all District customers.
Annexa on:
Proper es that are outside the (current District) boundaries that desire service from Rancho Water must apply for annexa on. Staff review
and District Board approval must be obtained before filing with LAFCO can be started. Resolu ons and other proceedings follow approval.
Approved Double Check Assembly, Plan Check & Inspec on:
In many commercial developments, the fire department requires onsite fire protec on systems to be installed. Because of the high volume
and flow rates required, these systems are separate from the domes c lines and usually not metered. The State Department of Health re-
quires that the public system be protected from possible backflow from these systems. Therefore, a backflow preven on device, referred to
as an “approved double-check assembly” is required. The design of this facility must be submi ed for District review and approval. Approved
double-check assemblies range in size from 4 inch to 10 inch. Rancho Water inspects the installa on in the same manner as line extensions.
Assessment District:
The legal proceedings of an assessment district may be used when the property owner is not able to finance the cost of extending pipelines.
Upon receipt of a wri en request and deposit from the owner, the District sends a ques onnaire to all owners within the area benefited by
the pipeline. Assessed values, delinquency of property tax, presenta ons to the District Board of Directors, Engineer’s Report, etc. are some
of the tasks included. If a cost es mate has not been performed or is more than six (6) months to one (1) year old, one will have to be com-
pleted or updated. Rancho Water’s Board has established a policy that the minimum size for an assessment district to proceed is $100,000.
Assessments on Property Tax Bills
Ad Valorem Assessment:
This assessment is based upon the assessed value of land only, and is used to pay debt service on water improvement bonds, which fund
capital facili es benefi ng Rancho Water customers.
Fire Service Assessment:
Parcels requiring more than a residen al (1,000 GPM) fire-flow requirement are assessed this acreage charge for special fire service benefits.
The charge offsets the capital expenditures of District facili es constructed to provide adequate fire flow.
Wastewater Assessment:
Proper es benefi ng from either the Joaquin Ranch Treatment/Improvement District No. 2 or the Santa Rosa Water Reclama on Facility
Improvement District, are assessed a charge based on EDUs or per acre foot. This charge helps offset the cost of maintenance and opera on
of these plants.
Water Standby Assessment:
This assessment is a fixed charge based upon the es mated benefit from water facili es constructed to meet water supply demands. As with
the Ad Valorem Assessment, this assessment is used to service debt, which was incurred in connec on with the construc on of water facili-
es. It is Rancho Water policy that fees and charges will be collected from the customer or landowner benefi ng from facili es or services,
and the standby assessment is an a empt to achieve such equity.
Construc on Water Meter:
A meter temporarily installed on a fire hydrant for delivery of water for earthmoving or construc on only. Reloca on is performed by District
staff only.
Cost Es mate:
Upon receipt of a wri en request and deposit from the owner, the District will prepare an engineer’s es mated cost of providing water or sew-
er service. Rancho Water provides the primary system of wells, pumps, storage, and large diameter pipelines. Secondary facility waterline
extensions are the responsibility of the proper es receiving direct benefit.
Double Check:
A backflow device installed on all meters without a regulator pressure (RP) device.GLOSSARY OF TERMS (Con nued)
EDU:
Equivalent dwelling unit.
Fee for Service Policy:
In order to ensure that the cost of special services (which benefits specific customers) is not charged to the water customer, the District has
established a Fee for Service Policy (Policy). Under the Policy, the cost of specific services is charged to benefi ng customers on a fee or depos-
it basis.
Line Extension Inspec on - Design Approval/Plan Check:
The property owner selects an independent contractor for the installa on of water and sewer line extension. The District does not provide
contract management nor owner representa on; however, since the District ul mately accepts the line into its system, periodic inspec on of
the work and materials is performed by District staff. The pipeline becomes District-owned and maintained upon comple on and acceptance.
Meter Installa on - Drop In:
This type of installa on occurs when the meter lateral has already been installed (generally subdivision), and is on a deposit basis. If
installa on costs exceed the deposit amount, the customer will then be billed for the difference.
Meter Installa on - Full:
To obtain water service, the installa on of main line tap, lateral to property line or edge of easement, meter, box, etc. are required. Full me-
ter installa ons are on a deposit basis and, if actual installa on costs exceed the deposit amount, the customer will be billed for the differ-
ence.
Meter Reloca on Deposit:
When a temporary remote meter is granted, the poten al exists for eventual meter reloca on by the District from original site to the actual
property served. This deposit offsets the es mated expense of reloca ng the meter and lateral installa on at today’s cost.
PR:
Abbrevia on for a pressure regulator, which is the hardware required to be installed upstream of the meter when the main line pressure
exceeds 150 PSI (pounds per square inch).
Plan Check:
The District reviews and approves drawings for improvements to the water/sewer system to ensure conformance of design and materials
with the standard drawings.
The first submi al would require the following:
3-Sets Water Construc on Drawings
1-Set Sewer Construc on Drawings
1-Set Street Improvement Drawings or Grading Plan
1-Set Master Plan of Tract (If applicable)
1-Set Tenta ve Tract Map
1-Copy Condi ons of Approval
GPM Fire Flow
2-Copies Hydraulic Analyses
Plan Check Deposit
RP:
Abbrevia on for reduced pressure principle assembly, which is the hardware required by the Health Department to prevent backflow of
water from the customer’s water piping system when condi ons on the property exist that may introduce contamina on into the water
supply. Example, injec on of fer lizer, commercial proper es, etc. (Ordinance No. 2009-10-1).
Recycled Water:
As defined in Title 22, Division 4, Chapter 3, Environmental Health, of the California Code of Regula ons (Code), means water which,
as a result of treatment of wastewater, is suitable for direct beneficial use or a controlled use that otherwise would not occur; such
treatment of wastewater having been accomplished in accordance with the criteria, including the level of cons tuents in combina-
on with the means for assurance of reliability, as set forth in the Code.GLOSSARY OF TERMS (Con nued)
Reimbursement Contract:
An acreage charge for property that receives service from a water main previously financed and installed by a private owner.
Remote Meter - Permanent:
When condi ons exist whereby Rancho Water does not foresee the requirement for a line extension to the property to be served (three [3]
parcels or less), the customer may request installa on of the meter off main line. An applica on is required to process such a request.
Remote Meter - Temporary:
A full meter installa on preceding the construc on of a secondary facility line abu ng the owner’s property. An agreement must be signed
and recorded with the County of Riverside. All other District charges must be paid before the temporary remote meter can be approved.
Secondary Effluent:
Wastewater which has been treated by gravity sedimenta on to remove se leable solids remaining a er the biological treatment process.
Sewer Lateral Hookup/Inspec on:
The final connec on of customer’s sewer lateral at the property line to Rancho Water’s sewer collec on main line requires inspec on and
acceptance by the District.
Standard Specifica ons:
Wri en descrip on of design and material standard drawings for water/sewer pipeline, appurtenances, and installa on.
Ter ary Effluent:
Secondary effluent which has been disinfected and filtered. Allowable uses include body contact and irriga on of human food crops.
Topographical Maps:
Rancho Water maintains topographical originals obtained from various aerial photographical surveys.
Unmetered Water:
Temporary hookup reserved for subdivision “in tract” connec on to water system in lieu of the meter during construc on of residence. (see
monthly service charge). The use of unmetered water is restricted for construc on-related ac vi es for the unmetered loca on, such as
drywall and the tes ng of plumbing. Use of unmetered water for the resident or landscaping is prohibited.
Water Supply Assessment:
Senate Bill (SB) 610 and SB221 amended state law, effec ve January 1, 2002, to improve the link between informa on on water supply avail-
ability and certain land-use decisions made by ci es and coun es. SB610 and SB221 are companion measures which seek to promote more
collabora ve planning between local water suppliers and ci es and coun es. Both statutes require detailed informa on regarding water
availability (water supply assessment) to be provided to the city and county decision makers prior to approval of specified large develop-
ment projects. Both measures recognize local control and decision-making regarding the availability of water for projects and approval of
projects. The final product is a report that iden fies whether sufficient water supplies exist for a specific project.
Wastewater Treatment Capacity Fee/*EDU Fee:
The amount charged for the purchase of capacity in Rancho Water sewage treatment and collec on system. The fee is based on total EDUs.
Water Capacity Fee:
The amount charged for the purchase of capacity in the District water system. Fee is based upon the rated maximum opera ng flow for the
size of meter required.
Will Serve Le er:
A condi onal commitment by the District to provide water, sewer service, or fire flow. Subject to comple on of all financial arrangements
and condi ons of service.
Zone of Benefit:
An acreage charge in the Santa Rosa Division for installa on by Rancho Water of the secondary water system to all 20-acre parcels. Parcel
spli ng that results in less than 20-acre size may require addi onal secondary line extension financed by the property owner.
*EDU means equivalent dwelling unit based upon the facility size and type of use.BILLING-RELATED INFORMATION
48-Hour No ce Processing Fee:
If a bill becomes delinquent for at least sixty days, a disconnect no ce will be provided via mail, FedEx, or a “door hanger.” This is a final
no ce that must be paid, along with the delinquent account balance, within 48 hours to avoid having the water service terminated.
Account Transfer/Set Up Charge:
A one- me charge by the District when a new account is opened.
Delinquent Charge:
A delinquent charge of $10.00 or 10%, whichever is greater, will be applied to an unpaid balance 30 days from the date billed. All remaining
unpaid balances will con nue to receive a 1.5% monthly charge.
Energy Rate:
The cost of energy generated by the pumping of water to various pump zones is recovered via an energy surcharge per hundred cubic feet.
Evapotranspira on (ET):
Term used to describe the sum of evapora on and plant transpira on from the earth's land surface to the atmosphere.
Fire Hydrant Meter Loca on Penalty:
Fire Hydrant Construc on Meters are installed, relocated and removed by District staff. If the lock is cut and the meter is moved inde-
pendently by the customer, a penalty charge will be levied.
Fire Service Charge:
A monthly charge assessed to commercial and/or industrial proper es to cover the incremental maintenance and opera ng cost of the Dis-
trict, rela ng to providing addi onal fire-flow capacity.
HCF:
Hundred Cubic Feet - Billing units are expressed in HCF. One HCF is equal to 748 gallons of water. 748 gallons (or 1 HCF) is equivalent to 150
(5) gallon water bo les.
Lien Processing Fee:
The amount charged when a lien is recorded against a property. This fee covers the cost to no ce, process, record, and release the lien.
Service Interrup on Charge for Non-Payment:
The amount charged when water service is scheduled to be terminated for non-payment. If water service is required to be restored a er
hours, on weekends, or holidays, an addi onal charge will be applied.
Transfer Account Fee:
Amount charged to the exis ng account when the account is changed.
Unlock:
A er the customer has paid the total amount due, the process of restoring service and removing the lock from the meter is ini ated. The
unlock charge a er normal business hours is higher than during the business day.
Water Rate (Account or Loca on Class):
The District currently serves water at residen al, agricultural, commercial, and recycled rates. Classifica on is based on the use of the prop-
erty being served and may require verifica on of use.
Water Service Charges:
This is defined as the charge to offset the “ready to serve” cost incurred by the District regardless of the volume of water sold. Represents
fixed costs such as meter reading/billing, well and booster pump monthly standby electric charges, general administra on costs such as
telephone, etc.You can also read
