Consultancy Specialist Group - British Computer Society The Chartered Institute for IT - BCS, The Chartered ...
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British Computer Society The Chartered Institute for IT HOW TO BE A CONSULTANT a programme for new and aspiring consultants • What’s different about being a consultant • Using methods, tools & resources • Helping people to change 31st March 2021 How To Be A Consultant 2
Dr Alan Warr, Chair of the BCS Consultancy Specialist Group 31st March 2021 How To Be A Consultant 3
British Computer Society The Chartered Institute for IT HOW TO BE A CONSULTANT a programme for new and aspiring consultants by Simon Wallace CITP, MBCS 31st March 2021 How To Be A Consultant 31st March 2021 4
Typical Routes Into IT Consultancy IT Expert / IT Profession Specialist How To Be A Consultant Consultancy Student / Training IT Consultant Graduate Programme You don’t need to be tecky to Business become a Business World Expert / consultant! Specialist 31st March 2021 How To Be A Consultant 5
How To Be A Consultant a programme for new and aspiring consultants Managing Teams & Projects and Relationships Mixed Teams Interviews, Solution Client Fact Finding Design and Relationships Fees, and Evidence Buy In Helping Being a Commerciality, Analysis and Problem People to Consultant Contracts and Solving Change Presentation Finance Report Creativity What’s Skills Quality Writing Different Successful Ethics and and Risk about being a Delivery and Behaviour Using Management Getting Consultant Selling Beyond Methods, Decisions Your Tools and Thought Made and Work Trust & Resources Leadership Delivered Professionalism Influencing and Capabilities Reputation Organisation 31st March 2021 How To Be A Consultant 6
British Computer Society The Chartered Institute for IT HOW TO BE A CONSULTANT a programme for new and aspiring consultants Wednesday What’s different about being a consultant Wednesday Creativity 31 March 2021 Using methods, tools & resources 21 July 2021 Presentation skills Helping people to change Quality & risk management Wednesday Being a consultant Wednesday Trust & influencing 28 April 2021 Interviews, fact-finding & evidence 29 September 2021 Solution design & buy-in Managing projects & mixed teams Teams & relationships Wednesday Ethics & behaviours Wednesday Thought leadership and reputation 26 May 2021 Analysis & problem solving 27 October 2021 Getting decisions made & delivered Client relationships Successful delivery and beyond Wednesday Selling your work 30 June 2021 Report writing Fees, commerciality, contracts & finance How To Be A Consultant 31st March 2021 8
Zoom In Host & BCS ConSIG Panellists Questionmaster Guest Speaker (15-20 mins) 10-15 mins contributions + Q&A Guest Speakers (for part 2 & 3) Experienced Consultants (encouraged to attend and contribute) Audience (encouraged to ask questions) 31st March 2021 How To Be A Consultant 9
How To Be a Consultant Managing Teams & Projects and Relationships Mixed Teams Interviews, Solution Client Fact Finding Design and Relationships and Evidence Fees, Buy In Analysis and Helping Being a Commerciality, Problem People to Consultant Contracts and Solving Change Finance Presentation Report Creativity What’s Skills Writing Quality Different Successful Ethics and and Risk about being a Delivery and Behaviour Management Consultant Using Getting Beyond Selling Methods, Decisions Your Tools and Thought Made and Work Trust & Resources Leadership Delivered Influencing and Reputation 31st March 2021 How To Be A Consultant 10
What is a Consultant? ▪ A consultant is someone contracted for a limited time for their specialised knowledge and skills that client organisations may wish to benefit from, to assist with a specific need. ▪ You might be doing so as an employee or associate of a consulting firm or as a sole practitioner, contracted directly to the client. 31st March 2021 How To Be A Consultant 12
Types of IT Project Worker Consultancy Freelance Temporary Associate Consultant Employee Of Client Consultancy Permanent Employee Employee Software or of Client Agency Freelance Service Supplier Worker IT Contractor Employee 31st March 2021 How To Be A Consultant 13
Employee vs Freelance Employed ▪ Steady job ▪ Colleagues and coaches ▪ Fed with work ▪ Career progression ▪ Training Consultancy Freelance Temporary ▪ Holidays Associate Consultant Employee ▪ Paid even when not doing client work Of Client ▪ Infrastructure, equipment and support ▪ Back office (eg finance & HR) Consultancy Permanent Employee Freelance Employee Software or ▪ Profit from your own of Client success Agency Freelance Service Supplier ▪ Freedom / flexibility Worker IT Contractor ▪ Choose your own assignments Employee 31st March 2021 How To Be A Consultant ▪ Reputation in your own name 14
You are the product for sale Demonstrate you £ ££ ££ ▪ Understand what is required ▪ Have the right knowledge ▪ Have strong relevant experience ▪ Have a professional attitude ▪ Will communicate well with client personnel at all levels ▪ Have friendly rapport with the purchaser as part of the best team the client could ever hire! 31st March 2021 How To Be A Consultant 15
Another day, another assignment, another client, another location Fun or nightmare? For better or worse: ▪ Travel ▪ Meet new people ▪ Join new teams ▪ Learn about different businesses ▪ Use different methods, tools and techniques ▪ Develop your experience ▪ Grow your CV Consultant is thrown out of a plane without a ▪ Move on to a better job! parachute. Luckily she lands in the deep end. 31st March 2021 How To Be A Consultant 16
But maybe doing that more remotely nowadays? What are the pros and cons? 31st March 2021 How To Be A Consultant 17
Be a team player but remember you’re not one of them ▪ Good relationship with key client people ▪ Friendly, helpful, co-operative ▪ Impartial – reserve judgement and don’t take sides ▪ Put the client first, but ▪ Protect your own interests ▪ Good ethics, attitudes & behaviours ▪ If it’s not going well you could be straight out of the door! ▪ btw – careful about giving and receiving entertainment or gifts 31st March 2021 How To Be A Consultant 18
Client People ▪ You might contend with “lack of understanding, doubt, resistance, resentment, occasional hostility and illogical behaviours” ▪ Client people are often an essential element of your work: ‒ Sales process ‒ Fact finding ‒ Designs and decisions ‒ Testing ‒ Procedures ‒ Training ‒ Buy-In ‒ Support ▪ Need for strong sponsorship 31st March 2021 How To Be A Consultant 19
Charging for your services ▪ Pricing ▪ Type of contract: ‒ employment contract ‒ secondment ‒ time & materials ‒ fixed price RISK ‒ capped fees ‒ contingency / success fees ‒ stage payments ▪ Plus expenses, overtime, travelling time, VAT ▪ Allow for down time, holidays, pensions, business expenses etc? 31st March 2021 How To Be A Consultant 20
Your Observations, Comments and Questions The End 31st March 2021 How To Be A Consultant 21
British Computer Society The Chartered Institute for IT HOW TO BE A CONSULTANT a programme for new and aspiring consultants by Simon Wallace CITP, MBCS 31st March 2021 How To Be A Consultant 31st March 2021 22
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