Waingels College rapidly realises the value of additional Microsoft 365 cloud backup
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Case study Waingels College rapidly realises the value of additional Microsoft 365 cloud backup Client: Waingels College, Reading. Industry: Secondary Education At Waingels College the first lockdown drove a huge expansion in its use of cloud to support remote teaching and learning for 1400 stu- dents. It needed additional backup – and installed it just in time. When the pandemic drove education into the cloud, risks of data loss in schools rose fast. Waingels College is a co-educational secondary school serving 1400 students in Reading. Although it had begun using cloud, the first lockdown drove a huge expansion as the number of users grew from 200 to more than 1000. “ We had to get Teams working in a hurry to enable remote teaching – and it had to be teacher- and The school had started to use Microsoft 356 for staff but had no plans to use Teams for teaching. IT manager Chris Jarred told us “We had to student-proof in case get Teams working in a hurry to enable remote teaching – and it had to be anyone accidentally ” teacher- and student-proof in case anyone accidentally messed up.” messed up. Amtech recommended a simple backup solution for Microsoft 365 from Datto. It was needed within just three weeks to restore deleted Chris Jarred data which could have compromised exam grades. IT Manager Amtech Business Solutions - Waingels College Case Study - June 2021 amtech.uk.com
Cost-effective solution required to protect against growing data risks Use of cloud storage multiplied immediately and would continue to grow. Chris knew that Microsoft offers very limited backup and that the risks of data loss were rising. The school needed a cost-effective solution to meet Department for Education data retention standards. It must be able to restore data for at least six months, even after Microsoft deletes an old account. After seeking quotes, he took Amtech’s advice to adopt Datto’s SaaS Protection for Microsoft 365, designed for simple, automated, and secure backup for unlimited data. “ Another provider suggested a good solution but when Amtech proposed Value for money and predictable bills the Datto option it blew it out of the Amtech already provides regular phone system support and IT planning advice to the school. It offered a solution which it felt gave greatest value water... If we’d gone for money – not simply the cheapest cost per licence. with the first solution, “Another provider suggested a good solution but when Amtech proposed the we would already be Datto option it blew it out of the water. paying far more than ” “On the surface it was slightly more expensive but still came out top as there is we are now. no upper size limit on the data. Most backup solutions charge by the terabyte. The more you back up, the more you pay. Chris Jarred “Datto was a better fit. If we’d gone with the first solution, we would already IT Manager be paying far more than we are now.” The Datto solution will ensure the school avoids rising backup bills. Its SharePoint already holds 5Tb of files and each member of staff has 5Gb of OneDrive storage plus an Exchange email. Teams was added to enable lessons, conversations, and exchange of files and coursework – but it brought a new issue. “We pay per user under our Microsoft 365 education licence but the SharePoints and Teams are unrestricted. We’ve already gone way beyond what we originally thought we would put in the cloud.” amtech.uk.com
“ Rapid restoration reduced risks “Knowing that everything is backed up is essential. We purchased 140 licences for staff One Drives and email, and it was a nice surprise to find that Teams We went into Datto and SharePoint would be backed up also.” and in just 10-15 Human error often causes cloud data losses. Just three weeks after the minutes all the data backup solution was installed, a teacher deleted an entire Team of 12 students, including conversations and coursework. was back ... It was ” Rapid restoration avoided several potential risks. Chris recalled: “We went really easy.” into Datto and in just 10-15 minutes all the data was back – I was really happy with it. It was really easy.” Chris Jarred IT Manager “If we were unable to restore the data, it could have created anxiety for students and their parents, and bad press for the school. This year there are no exams for years 11 and 13, and it could have been awkward if we could not supply supporting coursework for teacher assessments.” “ With Amtech it really doesn’t feel like you’re phoning up a company for help, it feels like phoning a friend. They are Teaching continuity guaranteed always there for you. ” Spring 2021 saw most students return to campus. Cloud remains a huge aid to support remaining isolating pupils during the ongoing pandemic, Chris Jarred students off sick or with long-term physical or health problems. The IT Manager school can continue to teach – and ‘snow days’ are a thing of the past. The school will continue to refresh its IT as systems age. Chris is one of a team of just two IT professionals on site, so they need external support. Chris concluded by saying: “The relationship with Amtech is great. We’re on first name terms with all their engineers and the owner Dave will help whenever needed. “We absolutely trust what they tell us. Sooner or later someone at most companies put a foot wrong, but Amtech service seems genuinely faultless. We’ve never had any issue with them. “With Amtech it really doesn’t feel like you’re phoning up a company for help, it feels like phoning a friend. They are always there for you.” Microsoft 365, Teams, SharePoint, One Drive and Exchange Server are trademarks of the Microsoft Corporation. 0330 6600 538 amtech.uk.com Oxford House, 12 - 20 Oxford Street, Newbury, Berkshire, RG14 1JB
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