Bronson RISE Evaluation Framework
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Bronson RISE Evaluation Framework 2020 | prepared by changeopenly.com in collaboration with
INTRODUCTION VALUES Bronson RISE (Real Inclusion by Seniors Values ground our work, guide our relationships with each other, and our decision-making Everywhere) exists to reduce senior’s isolation, processes. Our values continue to evolve as we deepen our collaboration. Currently, our core particularly in vulnerable populations. It is a 5 values have been articulated as: year, $2.1M project funded by Employment and Social Development Canada intended to establish and sustain a cohesive collective impact initiative that will measurably increase Placemaking/ the social inclusion of culturally diverse seniors Indigenous Placemaking Inclusivity for those who are, or who may be at-risk of, and Diversity isolation in Ottawa and its surrounding area. As a collective impact initiative, Bronson RISE is working on behalf of the Bronson Centre, 7 Grandfather Teachings: and in partnership with Bronson Center Hub Love, Respect, Bravery, Truth, organizations and Ottawa senior-focused Honesty, Humility, organizations to: and Wisdom Accessibility • Reduce ageism in the not-for-profit sector • Increase engagement & decision-making of seniors through an intergenerational spectrum of arts, cultural and social activities. DOCUMENT OVERVIEW • Increase the social entrepreneurship This document provides a framework for evaluating the and innovation capacity of participating activities and outcomes of Bronson RISE, including: organizations Theory of Change ................................................................ 2 • Improve access to information and raise awareness through creative digital Evaluation ............................................................................. 3 strategies, technologies and on-line Purpose .............................................................................. 3 cooperation. Questions ........................................................................... 3 Activities to date have included outreach and Outcomes & Indicators ................................................... 4 engagement of partner organization as well as Proposed Methods .......................................................... 5 initial program offerings. In March 2019, the global COVID-19 pandemic and the resulting Recommendations for Using the Framework . ............. 6 shut down has meant that Bronson RISE has Program Tracking Template .............................................. 7 had to rethink its approach and arts, cultural and social activities for engaging seniors. Bronson RISE: Evaluation Framework 1 prepared by Openly | changeopenly.com
2020 | prepared by in collaboration with BRONSON RISE THEORY OF CHANGE changeopenly.com THEORY OF CHANGE Increase social inclusion for seniors, in particular those who are or may be at-risk of isolation The power/potential of a Additional and more diverse multi-generational, accessible, inclusive opportunities for social inclusion of approach to reducing isolation and seniors are being created. ageism is increasingly demonstrated. Collaboration between Bronson Bronson Centre tenant organizations More people 55+ are creating, leading Centre tenant organizations and and project partners have increased and participating in meaningful with project partners on shared their capacity (quantity and quality) activities and experiences. activities has increased to engage with isolated seniors. There is a supportive environment Bronson Centre tenant organizations for creativity, learning, risk-taking and project partners are There are more in-person and social enterprise. connecting with each other. and virtual opportunities for networking and collaboration Organizations are creating and There are opportunities collaborating on training opportunities for collective learning to strengthen organizational skills on how to engage seniors. Common, collectively Evaluation framework Data collection and analysis supported resources are in place and being used Digital Strategy Develop audience and outreach strategies Bronson RISE: Evaluation Framework 2 prepared by Openly | changeopenly.com
EVALUATION OVERVIEW EVALUATION QUESTIONS To pressure test and evolve the Theory of Change, evaluation questions are both developmental PURPOSE and outcomes focused. The purpose of the evaluation is to: → Test the theory of change, identifying DEVELOPMENTAL QUESTIONS strengths and needs for refinement over time 1. W hat assumptions have we made in our core strategies of our theory of change? Are these assumptions holding true? Where are we being challenged? → Assess process and relationship development to support the activation of 2. In what ways and to what extent are we demonstrating our values through our collective impact engagement of stakeholders and activation of our program activities? → Capture early and emerging outcomes 3. In what ways and to what extent are seniors involved at every step of our work? associated with implementing key strategies Where can we demonstrate their engagement and influence over decision-making? and activities 4. W here are we doing well? What conditions facilitate collaboration and movement → Characterize the role and contribution of forward? What new capacities and assets are emerging? What more is needed? Bronson RISE 5. W here are we not getting the traction we expect? Where are we falling short? → Capture key learnings and insights about What is holding us back? Where do we need to course correct? what it takes to achieve the desired impact 6. H ow do our stakeholders experience their relationships with us? over time What value are we bringing? Realizing the opportunity to support greater social inclusion for seniors is a long-term commitment, and we would expect the OUTCOME QUESTIONS strategies and activities of the collective impact initiative to change over time. The evaluation 1. In what ways and to what extent are we seeing evidence of success and positive impact? questions and approach outlined below are a 2. To what extent are we achieving our outcomes? starting point as Bronson RISE activates the 3. Have there been any unintended consequences of our work? theory of change over the next year. As the initiative evolves, so to should the evaluation a. Is there equitable participation and experience of positive outcomes? Are there ways framework to update the questions that need in which we have unintentionally reinforced exclusion and barriers to participation? to be answered and the methods for doing so. Bronson RISE: Evaluation Framework 3 prepared by Openly | changeopenly.com
OUTCOMES & INDICATORS In answering these evaluation questions, Success will look like: We will pay attention to: Engagement of diverse seniors Reach, including events and participants; including key demographics (age, gender, ethnic/racial identity) People 55+ are creating, leading # of activities led by people 55+ and participating meaningful activities and experiences % of leaders to report positive, supported experience, including experience of our values in action % of participants to report positive engagement experiences An increase in networking and # of new connections and relationships developed internally and externally collaboration among stakeholder organizations that supports % to report new opportunities to collaborate and focus of the collaboration learning, risk-taking and social % to report positive outcomes associated with greater collaboration enterprise % of stakeholders to report positive experience (e.g. depth and quality) of relationships, including experience % of stakeholders to report greater capacity for risk-taking and social enterprise Experience of social inclusion and # of seniors to report making new connections and friendships lessened risk of isolation % of seniors who report experience of new opportunity to be involved and feelings of being included Bronson RISE: Evaluation Framework 4 prepared by Openly | changeopenly.com
METHODS Data collection methods for the evaluation will include: Method Rationale Questions Answered* Timing Output and Activity tracking To capture what events and DE 4, 5 Ongoing activities occur, who leads and OE 1 who participates, and how many participate Network Map To capture extent to which DE 1, 3-5 Baseline (summer 2020) stakeholder organizations are OE 1 Project midpoint (2022) developing connections and relationships Project completion (2024) Organization Survey To check in with partners on their DE 1, 2, 4-6 Annually experiences, identify opportunities OE 1-3 and need for adaptations, and capture any emerging outcomes Senior Survey (including tool for To capture seniors about their DE 1-5 Variable, following completion of measuring inclusion/isolation) experiences participating in program activities or at events OE 1-3 activities and capture outcomes Key Informant interviews and/or To dive deeper on experience DE 1-6 Yearly Focus Groups and impact for collaborating OE 1-3 organizations/project partners; and from participating seniors Sensemaking To use evaluation data to reflect DE 1-6 In bi-annual evaluation cycles on progress and make course (e.g. December and June OE 1-3 corrections as needed of each year) * DE = Developmental Evaluation Questions; OE = Outcomes Evaluation Questions Bronson RISE: Evaluation Framework 5 prepared by Openly | changeopenly.com
RECOMMENDATIONS FOR USING THE FRAMEWORK Our best advice for activating this Evaluation Framework is to: • Assign activation to an internal lead It is easy for evaluation and data collection to fall off the side of one’s desk. A staff lead or co-leads can keep it top of mind and support the consistency and quality of data collection. Bringing in these • Make it safe to learn practices to implement It is unrealistic to expect that one will get everything right from the start. Allow for prototyping new ways of working and for creating this framework opportunities to figure out what works and what doesn’t. Check in on will support its process and progress early an often. overall usefulness and Take an iterative approach to your theory of change • A theory of change reflects your best understanding within a moment value in furthering in time. As you activate your strategies, put your hypotheses to outcomes and achieving the test, ask the hard questions and check in on your assumptions. Your theory of change needs to evolve along with your deepening longer-term impact. understanding and learning of what it takes to do the work. • Make time for reflection and processing The busyness of day to day work can get in the way of reflecting and learning. Be intentional about creating the space for reflecting on evaluation findings and insights, and for connecting the dots between results and what those mean for your work. • Adapt as you go Identifying as early as possible where things are not working, and adjusting where needed, will better position you to achieve your targets and outcomes. Use the outcomes from your reflection to make course corrections in your strategies as needed. • Engage partners and stakeholders in sensemaking and learning We can all get comfortable with our own assumptions. Bringing in outside perspectives can surface new insights, validate conclusions, deepen understandings and build buy-in for moving forward. Bronson RISE: Evaluation Framework 6 prepared by Openly | changeopenly.com
PROGRAM TRACKING TEMPLATE Complete this template to keep track of each Bronson RISE project, the relevant evaluation tools and timelines Person Responsible Evaluation Tools Dates for Program Name Program Lead for Data Collection to be Used Data Collection Bronson RISE: Evaluation Framework 7 prepared by Openly | changeopenly.com
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